The Cost of Cheap; Understanding Your IT Investment Options

The Cost of CheapUnderstanding Your IT Investment

Options

NetworkControls

Email

Servers/ Desktops

PortableDevices

Apps

IT Challenge? Change Management Resource Constraints• Time• Skill Set• Capital

CRM

AssetTrack

$

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Let’s Talk Numbers:



Other Guy IT

• Call when needed.

• 1 to 3 technicians

• Break/fix services

• Hardware/Software

• $125 per hour

Let’s Talk Numbers:

$0 down!

$2061/Month

Hour-Based Quote

Device-Based Quote

• Managed Anti-Virus• Monitoring and Remote Remediation• Automated Patch Management• On-site Support (when required) • Technical Assistance Center• Manage Summary Reports• Regularly Scheduled CIO Meeting• Onsite BURR service

$349./Server per Month$39./Desktop per Month



Let’s Talk Numbers: 66 Service Requests; 55 Hours

55 hours @ $125/hr. =Total $6875.00

• Software updates overnight and/or within 1 business day of request• Set up new users in hosted Exchange including forwarding existing email

boxes to other users, cancelled user accounts etc.• Set up new PCs and thin clients and transferred files• Worked with printer company technicians to network new MFP machines

and set up users to scan• Supported end-users needing to remote in from home and client locations• Set up smartphones, tablets and iPads to receive work email

Other Guy IT 55 hours over 3 months =Total $6183.00



Let’s Talk Numbers: 66 Service Requests; 55 Hours

55 hours @ $125/hr. =Total $6875.00

• Software updates overnight and/or within 1 business day of request• Set up new users in hosted Exchange including forwarding existing email

boxes to other users, cancelled user accounts etc.• Set up new PCs and thin clients and transferred files• Worked with printer company technicians to network new MFP machines

and set up users to scan• Supported end-users needing to remote in from home and client locations• Set up smartphones, tablets and iPads to receive work email

Other Guy IT 55 hours over 3 months =Total $6183.00

Managed Anti-Virus Monitoring and Remote Remediation Automated Patch Management On-site Support (when required) Technical Assistance Center Manage Summary Reports Regularly Scheduled CIO Mtgs Onsite BURR service

Monthly ContractSaved $692.00 +



Let’s Talk Numbers

Benefits of an MSP monthly contract: Known, fixed monthly costs Proactive on-going service Routine daily, weekly, monthly and by-request managed services Fully certified IT experts with broad knowledge base 24x7 help desk available to all end-users Service Level Agreement



Let’s Talk Hardware: Time and Money.

• Time – Hardware Soft Costs• Compare products and vendors• Research network compatibility• Return and re-purchase

• Money – Hardware Hard Costs• Cost of hardware• Shipping• Installation/Setup• Restocking fees




Used Dell Laptop• Windows Vista Home Edition• No Microsoft Office

$400.

Windows 7 Pro OS $150

Microsoft Office 2010 $300.

Setup (4 hrs. @ $150/hr.) $500.

Total Hard Costs $1350.




Used Dell Laptop• Windows Vista Home Edition• No Microsoft Office

$400.

Windows 7 Pro OS $150


Setup (4 hrs. @ $150/hr.) $500.

Total Hard Cost $1350.

New Laptop• Includes latest OS

$520.


Setup Included $0.

Total Hard Costs $820.

Saved $530.00 + 3 yr. refresh+ 8 hr. replacement SLA+ Fully managed & maintained



Benefits of HaaS model: Fully managed purchasing process Technology integrates with your environment Installation included Hardware becomes Opex Includes hardware refresh every 3 years –

keep current over time keeps productivity up Ensures all end-users are

fully up-to-date all the time

Let’s Talk Hardware



Let’s Talk Cloud

Virtual Servers means…• Reduced Operating Expense• Redundant Operating Resources• Expandable Computing Resources• Increase Security• Operational Continuity Virtual desktops allows for …

• Remote Accessibility• Maximum Availability• Increased Security



Let’s Talk Cloud

Mobile Workforce

App



Let’s Talk Cloud

Benefits of virtual services: High availability of services Accessibility for your mobile workforce Higher level of “hardware” for the same cost as physical gear Rapid deployment of satellite offices Pay for what you use – expand and contract services on-demand

+/- Storage +/- CPUs +/- RAM +/- VPS

Leverage our capital – we keep up with the latest and you benefit Don’t need to invest in your own hardware or facilities management Redundant cooling, power and Internet

Secure and compliant SSAE/16 data center facility Disaster recovery measure to ensure maximum uptime



SustainIT Features Benefits

180 Covers all desktops and/or all serversat your location.

Resource augmentation. Fixed monthly cost no limit to support hours.

360 + Hardware as a Service (HaaS). Transfer Capex to Opex. 3yr renewal plan. Spares available.

360v + Infrastructure as a Service (IaaS)

Increased cost savings. Increased mobility and availability. On-demand resource expansion and contraction. More robust disaster recovery solution.

Managed Anti-Virus Monitoring and Remote Remediation On-site Support (when required) 24x7x365 Technical Assistance Center Systems Management Summary Reports Regularly Scheduled CIO Meeting Anti-virus for all assets Survive™ Backup Service Automated OS Patch Management

SustainIT Managed Services



The Cost of Cheap; Understanding Your IT Investment Options

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