The clUB ThaT gives you more! seneca PlaYer’s clUB … · at seneca niagara casino, seneca...
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1-877-8-SENECA (873-6322) SenecaCasinos.com MORE CHOICES! Comp Yourself! Redeem your comp dollars for dining, entertainment, hotel, spa, retail merchandise and more! MORE REWARDS! Play to earn free hotel stays, meal offers, Free Slot Play, Free Table Play, complimentary show tickets, invitations to exclusive events and more! Offers, invitations and complimentaries based on level of play. EVEN MORE REWARDS! Sign up to receive the Seneca Casino monthly e-mail newsletter, plus specials, deals and exclusive promotions sent directly to your email inbox. And opt-in to receive pre-recorded phone blasts with exclusive offers. Visit the Player’s Club to add or update your email address and phone number. Valid email address required. Offers and exclusive promotions are based on level of play. SIGN UP TODAY AND GET MORE! MEMBERSHIP IS FAST, EASY AND FREE. Stop by the Player’s Club and present valid Government-issued photo ID. Must be at least 21 years of age or older to join. REWARDS WORTH SHARING THE CLUB THAT GIVES YOU MORE! MORE WAYS TO EARN! Earn comp points on slots AND table game play. MORE VALUE! Earn $ 1 Comp Dollar faster and easier than other clubs. Other casinos may provide you with more points, but often those points are worth pennies. When you compare how much coin-in it takes to earn $ 1 dollar in comp value, you’ll see that Seneca Casinos provide you with more value than the other casinos! SENECA-ON-THE-GO! Log in to your Player’s Club account anywhere, anytime to check your point balance, view your offers and events, and more. Simply download our mobile apps, click on Player’s Club login, enter your account number and PIN – and you’re in! “VOTED BEST MOBILE APP” by Casino Player Magazine *Applicable on most standard games. Actual amounts may vary. **Some video poker games require more coin-in than $ 350 to earn 1 comp point. ***Actual earnings based on game type, time played and average bet. SENECA PLAYER’S CLUB FREQUENTLY ASKED QUESTIONS Q: How do I use my Seneca Player’s Club Card? A: Insert your Seneca Player’s Club Card into the card reader at any slot machine. Table players, please present your card to the dealer before you begin playing. Q: How do I check my Point Balance? A: Insert your Seneca Player’s Club Card into any slot machine and press the “Promo” button or visit the Player’s Club. You can also access your account information online 24/7 by downloading the mobile apps or by visiting SenecaCasinos.com. Q: How do I redeem my points? A: Present your Seneca Player’s Club Card along with valid Government-issued photo ID at the time of purchase. Q: Can I use my card at other properties? A: You can receive a personalized Seneca Player’s Club Card at Seneca Niagara Casino, Seneca Allegany Casino and Seneca Buffalo Creek Casino. Your comp points are then combined into a single account making it easy to redeem them wherever you like, whenever you like. Please note some offers and promotions are property specific. Q: How do I update my mailing address, phone number, or provide my email address? A: Visit the Player’s Club and provide proof of new address and valid Government-issued photo ID. Q: How do I replace my card? A: Visit the Promotions Booth and provide valid Government- issued photo ID. Q: How do I find out about the latest promotions, shows and deals? A: There are several different ways to stay up to date on Seneca Casino promotions, concerts, events and special deals: download the mobile apps, visit our mobile websites, sign up for Email Rewards, connect with us on Facebook, opt-in for Voice Blasts or visit SenecaCasinos.com. Q: How do I change or reset my PIN? A: For the safety and security of personal information, a guest’s PIN can only be reset in person by visiting a Seneca Casinos Cashier Window. Valid Government-issued photo ID and Seneca Player’s Club Card are required. Q: How do I log in to my online Seneca Player’s Club account? A: Download the mobile app, visit our mobile websites or visit SenecaCasinos.com. Click on the Player’s Club login section. When prompted, enter your Seneca Player’s Club account number and four-digit PIN. Once logged in you can view your contact information, check your point balance, view your win/loss statements, and view your offers and events. *SLOTS $ 170 COIN-IN = 1 COMP POINT **VIDEO POKER $ 350 COIN-IN = 1 COMP POINT ***TABLE GAMES APPROX. FOUR (4) HOURS OF TABLE PLAY AT $ 25 AVG. BET = 9 COMP POINTS 1 COMP POINT = $ 1 COMP DOLLAR THE CLUB THAT GIVES YOU MORE! ASK ABOUT OUR NEW MEMBER SIGN-UP BONUS! SENECA PLAYER’S CLUB RULES & REGULATIONS 1. Must be 21 years of age or older to participate. Membership is free to join. Limit (1) membership account per person. 2. Persons aged 18 to 20 are eligible to sign-up for the Seneca Player’s Club to gain access to special designated casino areas, earn points and receive special perks associated with the designated casino area. Persons aged 18 to 20 are not eligible for other promotions, sweepstakes, tournaments, invitations or other offers. Other restrictions may apply. Refer to designated casino area for more details. 3. Valid Government-issued photo ID with proof of age and expiration date is required to obtain a Seneca Player’s Club Card. 4. Benefits are intended for the use of the person listed on the account and have no cash value. 5. Membership is nontransferable and may be cancelled at the discretion of the Seneca Gaming Corporation. 6. To redeem comps and benefits, Seneca Player’s Club Card and valid Government-issued photo ID must be presented. 7. Seneca Player’s Club accounts with no activity (i.e. no point earnings) for 180 consecutive days are subject to deactivation, and any unredeemed points, comps, instant play or offers may be forfeited, expired and purged any time thereafter. 8. Points earned through promotions (i.e. Point Rewards, Point Bonus, Point Multipliers, etc.) cannot be used toward Tier Card qualification or entry into Tournaments, Events or other Promotions. 9. It is the member’s responsibility to properly insert the Seneca Player’s Club Card into the machine when playing slots. When playing table games, please present your Seneca Player’s Club Card to a dealer to ensure proper rating. 10. Management reserves the right to adjust point balances and/or an account/membership status due to computer error, machine malfunction, operator error, fraud or other misuse of the Seneca Player’s Club Card. 11. Qualification for the Seneca Chairman’s Club and Seneca Select Club is based on point accumulation (tier points). Tier points can be earned in a six-month qualification period from March to August and from September to February. Tier Points are reset to zero at the beginning of each qualification period. Management reserves the right to revoke, modify or revise the qualification at any time without prior notice. 12. Seneca Chairman’s Club and Seneca Select Club Member discount on Dining is valid for member and up to three guests, and discount on Spa & Salon is valid for member and one guest. Some restrictions may apply and may be outlet specific. 13. Instant Play is only earned by Seneca Chairman’s Club and Seneca Select Club members. Instant Play is only earned on Slot Play based on a pre-determined percentage allocation. Any unused Instant Play will expire six (6) months from the date earned. 14. Each member is responsible for selecting a Personal Identification Number (PIN) for his or her Seneca Player’s Club account. Each member must keep this PIN confidential and secure, and is responsible for any activity on his or her account when the account is accessed by using this PIN. 15. Seneca Gaming Corporation will collect and use the personal information on a member’s account for marketing/promotional and other business-related purposes. 16. In order to be eligible for Seneca Player’s Club benefits, direct marketing promotions, incentives, and rewards, members are responsible for notifying Seneca Gaming Corporation of any name, address, phone number or email change(s). Seneca Gaming Corporation is not responsible for lost or misdirected correspondence. Seneca Player’s Club Cards remain the property of Seneca Gaming Corporation. The Seneca Gaming Corporation is not responsible for lost, stolen, or misused Seneca Player’s Club Cards or comps redeemed. 17. Management reserves the right to revoke, modify, amend or revise this program or qualifications for receiving coupons, discounts, offers, points, invitations and complimentaries, at any time, without prior notice. 18. Fraudulent use of the Seneca Player’s Club Card, including point theft, will result in loss of Seneca Player’s Club membership, and all privileges may be permanently revoked. 19. Seneca Gaming Corporation and/or its designee may use names, pictures, and likenesses of members for promotional purposes without further compensation. 20. Member’s use of the Seneca Player’s Club Card indicates acceptance of the foregoing rules and all the terms and conditions of the Seneca Player’s Club. 21. Individuals prohibited from gambling by the Seneca Gaming Authority (SGA) or State Gaming Officials (SGO) will not be eligible to participate in the Seneca Player’s Club Card program. 22. Employees of Seneca Gaming Corporation, its advertising agencies and promotional companies shall be ineligible to participate. 23. In consideration of, and as a strict condition of, individual’s participation in this promotion, winners, heirs and personal representatives hereby waive and release all rights, claims, demands and/or causes of action against Seneca Gaming Corporation. 24. All benefits will be awarded in compliance with all SGA and SGO rules and regulations promulgated there under. 25. Other restrictions may apply. Plus, stay up to date on all our latest promotions, entertainment, special discounts and offers, check your point balance and card level, enjoy Bally ® play-for-fun slot games*, and so much more — all conveniently on-the-go! *Bally Play-for-Fun games only available for iPhone ® , iPod ® and iPad ® . Download our free mobile app at iTunes App Store or Google Play.
Transcript of The clUB ThaT gives you more! seneca PlaYer’s clUB … · at seneca niagara casino, seneca...
1-877-8-SENECA (873-6322)
SenecaCasinos.com
More choices!comp Yourself! redeem your comp dollars for dining,
entertainment, hotel, spa, retail merchandise and more!
More rewards!Play to earn free hotel stays, meal offers, Free slot
Play, Free Table Play, complimentary show tickets,
invitations to exclusive events and more!
offers, invitations and complimentaries based on level of play.
even More rewards!sign up to receive the seneca casino monthly
e-mail newsletter, plus specials, deals and exclusive
promotions sent directly to your email inbox. and
opt-in to receive pre-recorded phone blasts with
exclusive offers. visit the Player’s club to add or
update your email address and phone number.
valid email address required. offers and exclusive promotions are based on level of play.
siGn UP TodaY and GeT More!MeMBershiP is FasT, easY and Free.
stop by the Player’s club and present
valid Government-issued photo id.
Must be at least 21 years of age or older to join.
REWARDSworTh sharing
The clUB ThaT gives you more!More waYs To earn!earn comp points on slots and table game play.
More valUe!earn $1 comp dollar faster and easier than other clubs.
other casinos may provide you with more points, but
often those points are worth pennies. when you compare
how much coin-in it takes to earn $1 dollar in comp value,
you’ll see that seneca casinos provide you with more
value than the other casinos! SEnEcA-on-thE-go!Log in to your Player’s club account anywhere, anytime to check your point balance, view your offers and events, and more.
simply download our mobile apps, click on Player’s club login, enter your account number and Pin – and you’re in!
“voTed BesT MoBile aPP”by Casino Player Magazine
* applicable on most standard games. actual amounts may vary.** some video poker games require more coin-in than $350 to
earn 1 comp point.** *actual earnings based on game type, time played and average bet.
seneca Player’s club Frequently asked questionsQ: how do i use my seneca Player’s club card?
a: insert your seneca Player’s club card into the card reader at any slot machine. Table players, please present your card to the dealer before you begin playing.
Q: how do i check my Point Balance?
a: insert your seneca Player’s club card into any slot machine and press the “Promo” button or visit the Player’s club. You can also access your account information online 24/7 by downloading the mobile apps or by visiting Senecacasinos.com.
Q: how do i redeem my points?
a: Present your seneca Player’s club card along with valid Government-issued photo id at the time of purchase.
Q: can i use my card at other properties?
a: You can receive a personalized seneca Player’s club card at seneca niagara casino, seneca allegany casino and seneca Buffalo creek casino. Your comp points are then combined into a single account making it easy to redeem them wherever you like, whenever you like. Please note some offers and promotions are property specific.
Q: how do i update my mailing address, phone number, or provide my email address?
a: visit the Player’s club and provide proof of new address and valid Government-issued photo id.
Q: how do i replace my card?
a: visit the Promotions Booth and provide valid Government-issued photo id.
Q: how do i find out about the latest promotions, shows and deals?
a: There are several different ways to stay up to date on seneca casino promotions, concerts, events and special deals: download the mobile apps, visit our mobile websites, sign up for email rewards, connect with us on Facebook, opt-in for voice Blasts or visit Senecacasinos.com.
Q: how do i change or reset my Pin?
a: For the safety and security of personal information, a guest’s Pin can only be reset in person by visiting a seneca casinos cashier window. valid Government-issued photo id and seneca Player’s club card are required.
Q: how do i log in to my online seneca Player’s club account?
a: download the mobile app, visit our mobile websites or visit Senecacasinos.com. click on the Player’s club login section. when prompted, enter your seneca Player’s club account number and four-digit Pin. once logged in you can view your contact information, check your point balance, view your win/loss statements, and view your offers and events.
*sloTs $170 coin-in = 1 coMP PoinT
**video Poker $350 coin-in = 1 coMP PoinT
***TaBle GaMes aPProx. FoUr (4) hoUrs oF TaBle PlaY aT $25 avG. BeT = 9 coMP PoinTs
1 coMP PoInt = $1 coMP DoLLAR
The clUB ThaT Gives YoU More!
Ask About our New MeMber
sigN-up boNus!
seneca PlaYer’s clUB rUles & reGUlaTions1. Must be 21 years of age or older to participate. Membership is free to join. limit (1)
membership account per person.
2. Persons aged 18 to 20 are eligible to sign-up for the seneca Player’s club to gain access to special designated casino areas, earn points and receive special perks associated with the designated casino area. Persons aged 18 to 20 are not eligible for other promotions, sweepstakes, tournaments, invitations or other offers. other restrictions may apply. refer to designated casino area for more details.
3. valid Government-issued photo id with proof of age and expiration date is required to obtain a seneca Player’s club card.
4. Benefits are intended for the use of the person listed on the account and have no cash value.
5. Membership is nontransferable and may be cancelled at the discretion of the seneca Gaming corporation.
6. To redeem comps and benefits, seneca Player’s club card and valid Government-issued photo id must be presented.
7. seneca Player’s club accounts with no activity (i.e. no point earnings) for 180 consecutive days are subject to deactivation, and any unredeemed points, comps, instant play or offers may be forfeited, expired and purged any time thereafter.
8. Points earned through promotions (i.e. Point rewards, Point Bonus, Point Multipliers, etc.) cannot be used toward Tier card qualification or entry into Tournaments, events or other Promotions.
9. it is the member’s responsibility to properly insert the seneca Player’s club card into the machine when playing slots. when playing table games, please present your seneca Player’s club card to a dealer to ensure proper rating.
10. Management reserves the right to adjust point balances and/or an account/membership status due to computer error, machine malfunction, operator error, fraud or other misuse of the seneca Player’s club card.
11. Qualification for the seneca chairman’s club and seneca select club is based on point accumulation (tier points). Tier points can be earned in a six-month qualification period from March to august and from september to February. Tier Points are reset to zero at the beginning of each qualification period. Management reserves the right to revoke, modify or revise the qualification at any time without prior notice.
12. seneca chairman’s club and seneca select club Member discount on dining is valid for member and up to three guests, and discount on spa & salon is valid for member and one guest. some restrictions may apply and may be outlet specific.
13. instant Play is only earned by seneca chairman’s club and seneca select club members. instant Play is only earned on slot Play based on a pre-determined percentage allocation. any unused instant Play will expire six (6) months from the date earned.
14. each member is responsible for selecting a Personal identification number (Pin) for his or her seneca Player’s club account. each member must keep this Pin confidential and secure, and is responsible for any activity on his or her account when the account is accessed by using this Pin.
15. seneca Gaming corporation will collect and use the personal information on a member’s account for marketing/promotional and other business-related purposes.
16. in order to be eligible for seneca Player’s club benefits, direct marketing promotions, incentives, and rewards, members are responsible for notifying seneca Gaming corporation of any name, address, phone number or email change(s). seneca Gaming corporation is not responsible for lost or misdirected correspondence. seneca Player’s club cards remain the property of seneca Gaming corporation. The seneca Gaming corporation is not responsible for lost, stolen, or misused seneca Player’s club cards or comps redeemed.
17. Management reserves the right to revoke, modify, amend or revise this program or qualifications for receiving coupons, discounts, offers, points, invitations and complimentaries, at any time, without prior notice.
18. Fraudulent use of the seneca Player’s club card, including point theft, will result in loss of seneca Player’s club membership, and all privileges may be permanently revoked.
19. seneca Gaming corporation and/or its designee may use names, pictures, and likenesses of members for promotional purposes without further compensation.
20. Member’s use of the seneca Player’s club card indicates acceptance of the foregoing rules and all the terms and conditions of the seneca Player’s club.
21. individuals prohibited from gambling by the seneca Gaming authority (sGa) or state Gaming officials (sGo) will not be eligible to participate in the seneca Player’s club card program.
22. employees of seneca Gaming corporation, its advertising agencies and promotional companies shall be ineligible to participate.
23. in consideration of, and as a strict condition of, individual’s participation in this promotion, winners, heirs and personal representatives hereby waive and release all rights, claims, demands and/or causes of action against seneca Gaming corporation.
24. all benefits will be awarded in compliance with all sGa and sGo rules and regulations promulgated there under.
25. other restrictions may apply.
Plus, stay up to date on all our latest promotions, entertainment, special discounts and offers, check your point balance and card level, enjoy Bally® play-for-fun slot games*, and so much more — all conveniently on-the-go!
*Bally Play-for-Fun games only available for iPhone®, iPod® and iPad®.
Download our free mobile app at itunes App Store or google Play.
This new program is a quick, convenient way to use a portion of your earned points at your favorite slot machine. it’s all about “instant” access!
InStAnt PLAY happens automatically by converting a percentage of the points you earn on slot Play and adding them into a new InStAnt PLAY balance in your Player’s club account.
a chAIRMAn’S and SELEct cLUB exclUsive!
oTher iMPorTanT noTes aBoUT InStAnt PLAY:
T h e M o r e P o i n T s Yo U e a r n , thE MoRE REWARDS YoU EnjoY!
sTeP UP To a higher level.The more you play, the more
rewards you’ll earn.
sTeP UP To The highest level.
seneca select club members experience a wealth
of benefits. complimentary valet and self-parking,
10% retail and dining discount, 10% discount at
seneca hickory stick Golf course***, invitations to
special events, promotions and tournaments, plus
many other exclusive rewards like the new instant
Play that automatically converts a percentage of
the points you earn on slot Play so they can be
used directly at your favorite slot machine.
seneca chairman’s club benefits include all
the seneca select club benefits along with 15%
retail and dining discount, 15% discount at
seneca hickory stick Golf course***, priority
express line access, preferred seating at
entertainment events, viP hotel check-in
along with preferred hotel services.
Plus, you’ll also enjoy exclusive access to the
seneca chairman’s club lounge and personalized
service from our Player development executives
or casino hosts.
* 1 Point earned (regular point earnings only) = 1 Tier Point. Membership status is determined by the Tier Points earned in the designated six-month cycles. earning and evaluation periods are March to august, and september to February. Those that earn upgraded status within those periods will retain it through the next six month evaluation period. Previous Tier Point balance will be reset at the beginning of the new earning period. redemption of points does not affect your evaluation total.
** all offers and invitations are based on play qualifications. some benefits are subject to availability, anticipated occupancy and business volume. some additional restrictions may apply. Must provide a valid email address to be eligible for email promotions.
***valid on green fees, driving range, golf carts, clubhouse food and clothing only. some other restrictions may apply.
800 Points Earned in the
Six Month Evaluation Period*
100 Points Earned in the
Six Month Evaluation Period*
To redeem your InStAnt PLAY or check your balance,
insert your card into any slot machine, press the ‘$’
button and follow the directions on the screen.
You can also check your InStAnt PLAY balance by
logging into your seneca Player’s club account online
using the mobile app, mobile website or your desktop
Pc/laptop at senecacasinos.com.
• InStAnt PLAY minimum withdrawal is $5 and maximum withdrawal is $250 per transaction
• InStAnt PLAY redeemed does not count towards earning points, comps, instant play or other offers
• InStAnt PLAY will expire for seneca Player’s club accounts with no activity for 180 consecutive days
For more details, visit the Player’s club.
senecachairman’s cluB
senecaselect cluB
InStAnt PLAY 40% of your earnings
from Slot Play
InStAnt PLAY 30% of your earnings
from Slot Play
PoIntS 60% of your earnings
from Slot Play
PoIntS 70% of your earnings
from Slot Play
Example: If you play $170 coin-in* on slots
to earn $1, $0.40 will be allocated to your
InStAnt PLAY balance, while $0.60 will be
allocated to your PoIntS balance.
Example: If you play $170 coin-in* on slots
to earn $1, $0.30 will be allocated to your
InStAnt PLAY balance, while $0.70 will be
allocated to your PoIntS balance.
*Note video poker requires $350 coin-in or greater to earn $1. InStAnt PLAY is not earned on Table Play.
it’s easy! Get your gift card today at
one of the following locations:
The sky Boutique at seneca niagara casino & hotel,
The logo shop at seneca allegany casino & hotel or
the Player’s club at seneca Buffalo creek casino.
Use your points to purchase dining gift cards for
your favorite local dining establishments:
redeem 75 Points for a $50 gift card. available
everyday during the Player’s club hours of operation.
horizon club Tours is a full-service travel agency
offering the very best in customer service along with
optimum travel opportunities to the world’s most
sought-after destinations.
www.horizonclubtours.com
Use YoUr PoinTs To PUrchase horizon clUB ToUrs GiFT cards For FliGhTs, hoTel sTaYs, car renTals, vacaTions and More!
For more details visit the Player’s club or online at senecacasinos.com.
seneca player’s clubTraveler rewards
exchANge your poiNts for diNiNg gift cArds!
exclusively at
senecaPlayer’s cluB
senecaselect cluB
senecachairman’s
cluB
Membership criteria*
earn and redeem comp dollars at any seneca casino restaurant, retail outlet, hotel, The spa & salon or for entertainment Tickets
complimentary self-Parking
complimentary coat check
$2 Buffet discount (no other discounts apply.)
Participate in sweepstakes, Promotions and Tournaments
club Member-only direct Mail and email offers**
nEW – Access to online Player’s club Login: check your point balance, view your offers and events, and more
nEW – Seneca Player’s club traveler Rewards exchange your points for horizon Travel club Gift cards
nEW – Seneca Birthday Bonus: Free Slot Play on your Birthday: insert your seneca Player’s club card into any slot machine. once your happy Birthday message appears, pull out your card and reinsert it to activate your offer
nEW – Instant Play! instant Play automatically converts a percentage of your point earnings on slot Play so you can redeem them directly at your favorite slot machine for Free slot Play
sweepstakes Bonus entries Multiplier valid on all eligible sweepstakes promotions with earned entries
club Member-only discount retail, dining, spa & salon and seneca hickory stick Golf course discount*** (all percentage discounts valid on cash/debit card/credit card purchases only)
complimentary valet Parking
club Member-only special events, Promotions and Tournaments**
exclusive rates for Meetings, conventions and Banquets
Priority valet Pick-Up service
Priority express line for Player’s club, cashier window, entertainment will call and selected restaurants
Photo id Player’s card available at selected events
Preferred seating at entertainment events
Priority club Member-only Phone number
viP hotel check-in and Preferred hotel services
access to Private seneca chairman’s club lounge
Personalized service from our Player development executives or casino hosts
Free earn 100 Tier Points earn 800 Tier Points
$5 $15 $25
30% 40%
2x 3x
10% 15%
