The Changing Times

The CIO Paradigm

Allan Tan, Content Director,

Technology Solutions, Questex Asia Ltd

The Age of

Source: Forrester Research

Yesterday’s CIO

• Owner of a black box

• chief project manager

• Chief Technology Builder

• Chief Risk Avoider

• Back-office provider

• Cost Centre Manager

• Metrics Driven

• CEO of independent operating unit

The Relationship Manager

Today’s/Tomorrow’s CIO

Versatile CIO

Business Technology

Enterprise Leader and Consensus Building

Chief Software Integrator

Chief Innovation Officer Chief Risk Taker and Risk Manager

Thought Leader Vendor and Partner Manager

Trusted Business Advisor Cost Manager

Business-enabler responsible for outcomes

Technology translator and educator

Change to WHY we need to change

Drivers of CIO change

New behavior

Technologies

Mobility

Globalization

The CIO’s New Boss: Customers

Case Studies - Healthcare

• Genetics is a multibillion business that traditionally means very large life science companies with very deep pockets. This Singapore organization had neither of both. So it chose to be smart partnering with a global service provider and use the compute resources available via cloud computing.

• Today through cloud computing, it is able to channel its share research with partner organizations globally in the race to develop the next generation sequencing analytical software and making this available to a wide reach of research communities and external parties.

Case Studies - Logistics

• In the transportation business, the winner is the organization that is able to deliver your products to the destination on time (if not earlier) at the lowest possible cost.

• A secondary business is using its infrastructure as a parts depot for organizations globally – what the industry calls reverse logistics operation.

• This company uses the track and trace solution hosted in a cloud to provide total visibility (data sourced from different systems) of an order from the time it is placed to the moment the engineer receives it.

Case Study – Financial Services

• One of Asia’s most internationalised exchanging with over 40 percent of the companies listed on it being outside the country. In addition to offering a fully integrated value chain from trading and clearing, to settlement and depository services, It is also Asia’s pioneering central clearing house.

• It partnered with a global network infrastructure service provider to cost-effectively connect its customers in London and Chicago, bring its markets closer to international investors.