Designing the Social Learning Experience

A Special Social Learning Experience!

Making change happen…

Our mantra: Learn Unlearn Relearn

Key Words for #MWL

Paradigm shifts…

Past Present/FutureInformation scarcity Information abundance

Stable and predictable work Changing and unknown work

Valued traits: intellect, diligence, obedience

Valued traits: initiative, creativity, passion

Work tied to location Work freed of location; anytime, anywhere

First learn, then work Work is learning, learning is work

Individual, siloed workers and orgs Ubiquitously connected workers and orgs

The top 3 trends… “SoLoMo”

Social

Local

Mobile#MWL

Five skills for the future #ID

Past Present/FutureDesigning courses Designing the learning experience

Creating formal training programs Designing the spectrum – formal to informal

Focused on learning objectives Focused on performance & business outcomes

Content gathering & chunking Content aggregation & curation

Managing the LMS Facilitating communities

Building personal learning networks (PLNs)

Formal to Informal – the “Spectrum”

Social Workplace Learning Continuum

Social TrainingOrganizing/Managing

Social Learning & CollaborationEncouraging/Supporting

1. Augmenting

formal training with social

approaches

2. Facilitating

online / collaborative peer learning

3. Supporting

online Communities of

Practices (online)

4. Supporting

collaboration and knowledge sharing in work

teams

5. Fostering

connections across the org

to build collective

intelligence

Enterprise network / social collaboration platformSocial Intranet

LMS

Reference: Jane Hart

Co

lla

bo

rati

on

F

ram

ew

ork Outside

the org

Inside the org

Reference: Harold Jarche

Encourage

Facilitate

Begin with a tool

Follow people

Ask questions

Share links Work out loud

Participate Solve problems

Have fun!

Building your #PLN!

Bringing Formal and Informal together

Designing the ecosystem

Implementation

Change Management • Onboarding

• Enabling • Support

Content Management • Aggregate• Curate • Connect

Community Management• Governance• Facilitation• User experience

Start Build Grow

Practical Tips #1

Create Key Groups

Define Objectives

Seed with ContentDesign

Information Architecture

Have a dedicated Community Facilitator

Practical Tips #2

Talk to key advocates and

members

Who will the users be?

Where are they?

What are the burning needs and issues?

Why shd they collaborate?

Define the purpose

Will the users mainly consume content?

Will they primarily use the group for discussions?

How will joining the group help them?

Explore current communication

channels

How do the users currently communicate?

How might this impact their participation?

How much change will the “new way of learning” bring?

Design content layout

Tag carefully

to make it findable

Move content to the group

Find existing content

Do not launch an empty group! Make sure users have

relevant content to engage with when they join.

Practical Tips #3

User Generated Content Welcome!

Content Type Purpose

Blog posts Personal opinion, project experience, sharing of ideas

Documents Preserve team thought, capture good practices, document lessons learned

Discussion forums Ask questions, seek feedback, debate and ideate

Status updates Work out loud, share quick tips, keepin the loop, share interesting finds

Anatomy of a Collaboration Space

Housekeeping tips

Clean up tagsRelocate content

Add widgets to aggregate

Delete duplicates

Branch out discussions

Indicate if questions are

answered

Highlight unanswered

questions

Hu

gh

McL

eo

d -

Qu

ote

Useful Books

http://idreflections.blogspot.in/

https://twitter.com/sahana2802

in.linkedin.com/in/sahana2802/

http://in.pinterest.com/sahana2802/

About Me

Thank You!

Let’s keep collaborating and sharing and learning…