The Business of Ageing - An Amarach Research Presentation March 2011

37
Age Shall Not Wither Them Ireland’s Older Consumers A Survey by Amárach Research March 2011

description

A survey of Ireland's over 50s about their consumer needs, lifestyles, spending habits and ambitions for the future. Presented to the Business of Ageing conference, Dublin, March 2011

Transcript of The Business of Ageing - An Amarach Research Presentation March 2011

Page 1: The Business of Ageing - An Amarach Research Presentation March 2011

Age Shall Not Wither ThemIreland’s Older ConsumersA Survey by Amárach Research

March 2011

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Methodology

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Interviewing was carried out from the 7th to the 13th of February

Research Methodology

500 Face to Face Interviews

20 Minute Questionnaire

National Representative Sample

of all Adults Aged 50+

50-64 Year

olds (210)

65-74 Year

Olds (200)

75+ Year

Olds (90)

() Actual number of respondents

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Profile of Sample – I

4842

47

26

60

52

40

53

25

40

18

29

20

(Base: All Adults Aged 50+ = 500)

Gender Age Social Class

% % % % %

Male

Female

50-64

65-74

75+

ABC1/F50+

C2DE/F50-

Quotas were set on age, gender, region and social class to ensure the

sample attained was representative of the Irish population aged 50+.

Dublin

Rest of Leinster

Munster

Conn/ Ulster

Urban

Rural

Region Area

* Quotas set based on The Central Statistic Office Census 2006

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20

7

5811

27

21

1620

10

1

12

6

476

15

9

4

19

Profile of Sample – II

Marital Status

% % %

Married

Widowed

Single, never

marriedSeparatedRemarried

Single

Working StatusHousehold

Income

Working, full time

Working, part time

Working, in home

Student

Retired

Un-employed

€2,000-€10,000

€10,001-€20,000

€20,001-€30,000

€40,001-€50,000

€50,001+

Refused

€30,001-€40,000

Annual

Average: €27,000

(Base: All Adults Aged 50+ = 500)

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The Recession

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The Recession

(Base: All Adults Aged 50+ = 500)

Impact of

Economic Downturn

%

17

50

33

The recession hasn’t affected

me at all

The recession has had a moderate

impact on my life

The recession has had a

strong impact on my life

Ireland right now – in one word:

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26

18

16

9

3

3

3

3

Present and Future

Your Future

Good/great

Positive

Bleak

Hopeful

OK/Average

Unknown

Poor

Worrying

Bright

Happy

Lonely

17

11

10

9

8

8

6

5

5

3

3

%How You Feel

Yourself Right Now

Good/great

OK/Average

Happy

Anxious/Worried

Sad

Poor

Hopeful

Depressed

%

32%68%

Positive

Negative

38%62%

Positive

Negative

(Base: All Adults Aged 50+ = 500)

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47

21

15

7

3

1

1

1 2

6

29

5

8

27

24

58

Source of Income

State pension

Wages from paid employer

Private pension

Self employed income

Partner’s income

Interest on savings

Rental income from property

Disability benefit

%

Main Any

%

(Base: All Adults Aged 50+ = 500)

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15

26

40

25

3

Attitudes to Retirement

%<50

51-55

56-60

61-65

66-70

71+

Ideal Retirement Age

29

69

2

To retire straight

away

To retire gradually

(i.e. reduce working

overtime)

Not sure

Preferred Method of Retirement

%

AverageAge:

64

(Base: All Adults Aged 50+ = 500)

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Lifestyles

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Frequency of Undertaking Activities– I

96

75

60 6051

44 40

2

14

198

34

1612

12

2

45

7

3

6

2

1

3

4

14

3

2

2 715

29

619

42

61

19

Watch

TV

Use A

Landline

Make A

Mobile Call Drive

Buy A

Newspaper Exercise

Send A

Text

Use The

Internet

Daily

WeeklyMonthly

Less OftenNever –*

Mean Score:(days permonth)

29

Daily

Weekly

Monthly

Less Often

Never

23 19 18 17 14 13 6

% % % % % % % %

*

(Base: All Adults Aged 50+ = 500)

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Frequency of Undertaking Activities – II

54 52

3831

2520

6 3

818

9 25

1110

67

5

14

8

31

1213

12

43

11

8

10

11

23

18

19

22

22

8

35

2

2939

57

25

Go to

Pub

Eat in

Restaurant

Get a

Take-Away

Visit

Doctor

Take a

Taxi

Go to

Cinema Fly

Monthly+

Every 2-3 months

Yearly

Less Often

Never

Mean Score:(days per

month)

3

Monthly+

Every 2-3 months

Yearly

Less Often

Never

1.3 1.1 0.8 0.6 0.2 0.1

% % % % % % %

Use Public

Transport

1.2

%

(Base: All Adults Aged 50+ = 500)

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Membership of Associations

Credit Union

Residents’ Association

GAA

Political Party

Trade Union

Staff Association

Book Group

%

60

18

15

11

6

4

2

(Base: All Adults Aged 50+ = 500)

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Holiday

Flat screen TV

Car

Mobile phone

Blu-ray/DVD Player

Mobile phone

Car

Flat screen TV

Blu-ray/DVD Player

PC

Laptop

MP3 Player/iPod

Tablet PC e.g. iPad

Ownership and Future Purchase Intentions

80

69

56

44

31

27

10

4

Currently Own

%Planned Purchases in

Next 12 Months

%

23

5

5

3

2

(Base: All Adults Aged 50+ = 500)

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Health & Wellbeing

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Perceived Health Status

24 27 23 20

5052

50

45

118 13

15

12 11 1116

3 3 2 4

%

Very healthy (5)

Fairly healthy (4)

Neither/nor (3)

Fairly unhealthy (2)

Very unhealthy (1)

Mean Score: 3.8

%

3.9

%

3.8

%

3.6

TOTAL 50-64 65-74 75+

74%79%

73%65%

(Base: All Adults Aged 50+ = 500)

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Level of Fitness & Reasons for Not Being

Regularly Physically Active

48

4

23

6

19

%

I am regularly physically active and have been so for

longer than 6 months

Level of Fitness

I am regularly physically active but only began in last 6 months

I do some physical activity but not enough to meet the description of

regular physical activity

I am not regularly physically active but am thinking about starting to do

so in the next six months

I am not regularly physically active and do not intend to be so

in the next six months

Reasons for Not Being

Regularly Physically Active

37

23

15

14

6

1

4

Injury/disability/ medical condition

Not interested

Interested but not willing to spend

the time

No time to do it

No facilities to exercise/be active

Others *

Not stated

%

*All others 1% or less e.g. bad weather

(Base: All not regularly physically active – 48%)

(Base: All Adults Aged 50+ = 500)

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Activities Taken Part In

(Base: All who take part in exercise = 375)

Walking

Golf

Exercise in gym

Yoga/Pilates

Running/Jogging

Tennis/squash/badminton

Team Sports (e.g. Football/GAA)

78

14

9

5

3

3

3

10 12

10

6

8

8

14

18

87

%

Regularly Ever

Others

75%

Take part in

any physical

activity/

exercise

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54

27

19

Attitudes Towards Healthy Eating

(Base: All Adults Aged 50+ = 500)

%

Attitude Towards Healthy Eating

I watch what I eat in order to increase my

health

I tend to go in and out of phases of healthy eating

I am not at all conscious about the kind of food I

eat

No Yes

Willingness to

Spend More on Healthy Food

76%24%

%

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Private Health Insurance Versus Medical Card

54%46% YesNo70

14

13

3

Private Health Insurance

%

No 47%53%

Medical Card

Yes

Private Health Insurances

Providers

(Base: All Insurances Holders- 268)

Not stated

(Base: All Adults Aged 50+ = 500)

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The Burden of Future Health Care Costs

30 3429

21

3537

37

28

12

1211

14

1814

18

28

5 3 5 9

%

2.3

%

2.1

%

2.3

%

2.8

TOTAL 50-64 65-74 75+

65%71%

66%49%

Very worried (1)

Fairly worried (2)

Neither/nor (3)

Not very worried (4)

Not at all worried (5)

Mean Score:

(Base: All Adults Aged 50+ = 500)

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Life Online

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38

38

40

60

34

3

49

38

30

34

48

29

95

21

3

Internet Access

(Base: All Adults who Use Internet at least Once a Year = 190)

48%

1%

51%PC

Main Method of

Access to the Internet

Laptop

Mobile Internet

At home

At work

In a family member/

friend’s house

Internet cafe

%

*

Points of Access

Ever Used

38%Access the

internet

Total

Male

Female

50-64

65-74

75+

Dublin

Rest of Leinster

Munster

Conn/Ulster

ABC1/F50+

C2DE/F50-

Over 50 Internet

Access Profile

%%

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38

19

13

11

11

Websites Visited Most Often

(Base: All Adults aged 50+ who usethe internet every 2-3 months = 189)

*All other mentions 4% or less including Amazon, Trailfinder, GAA, Irish Examiner

Primary Websites

%

** Caution small base size

Access the

internet

8

8

7

6

6

6

5

44

Secondary Websites

%

38%

Others

**

**

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80

52

37

29

9

5

4

2

Internet Accounts

(Base: All Adults aged 50+ who use the internet every 2-3 months = 189)

%

* Caution small base size

Email 52

52

52

58

43

33

45

47

73

45

61

38

Total

Male

Female

50-64

65-74

75+ *

Dublin

Rest of Leinster

Munster

Connaught/Ulster

ABC1/F50+

C2DE/F50-

29

26

32

37

18

43

27

20

20

30

29

37

39

36

40

33

33

35

45

35

35

37

38

*

%

38%Access the

internet

%%

GENDER

AGE

REGION

CLASS

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77

77

43

36

21

20

10

8

8

7

6

16

Online Shopping

(Base: All Adults who Use Internet at least Once a Year = 190)

64%

36%No

Ever Purchased Online

Yes

%

Items Ever Purchased Online

* All others 4% or less including mobile phones/camera/MPS Player/motor tax/bets.

(Base: All adults over 50+ who have ever purchased an item online – 121)%

Flights

Holidays

Insurance

Books

Clothes

CD’s music

DVD’s blue-ray

Computer/laptop

Games

Shoes

Groceries

Others*

38%

Access the

internet

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Switching

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13

10

7

5

5

3

13

10

10

7

5

5

4

4

3

2

2

4

16

10

9

16

11

23

17

23

34

Switching Behaviour

Car insurance

Main grocery shop

Electricity supplier

Fixed/landline provider

Internet provider

Mobile provider

TV service provider

Health insurance

Bank/financial institution

Gas supplier

Gym membership

Ever switched

%

Switching in the next 12 months

%

Car insurance

Health insurance

Main grocery shop

Internet provider

Electricity supplier

Fixed/landline provider

Past 12 months

(Base: All Adults Aged 50+ = 500)

(Base: All Who Avail of Products)

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Likelihood to Switch from a Premium Brand to an

Own Label Brand – I

(Base: All adults aged 50+ who are responsible for the grocery shopping = 331)

26

23

23

19

20

20

15

12

13

17

17

12

10

6

6

6

6

928

23

28

26

24

26

26

22

2026

40

37

36

32

33

31

28

26

Toilet tissue/kitchen towel

Household cleaning products

Toiletries

Shampoo/shower gel

Biscuits

Tinned/frozen food

Yoghurts

Soft drinks

Milk

Neither/Nor

Mean Score

11 2.9

12 2.8

11 2.7

14 2.5

17 2.4

16 2.4

15 2.3

22 2.3

10 2.2

Very unlikely

(1) (2) (4)

Verylikely

(5)

66%Responsible

For main grocery

shop

(46)

(48)

(54)

(57)

(57)

(58)

(64)

(60)

(68)

(43)

(40)

(35)

(29)

(26)

(26)

(21)

(18)

(22)

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Likelihood to Switch from a Premium Brand to an

Own Label Brand – II

(Base: All adults aged 50+ who are responsible for the grocery shopping = 331)

11

11

7

10

11

12

11

9

10

4

3

3

4

6

5

5

3

325

28

30

27

28

25

20

21

25

50

48

45

46

43

40

38

40

38Processed meat

Frozen meat

Beer

Chocolate

Butter

Bread

Breakfast cereal

Tea/coffee

Fresh meat

Neither/Nor

Mean Score

22 2.2

25 2.1

32 2.1

21 2.1

12 2.1

10 2.0

9 2.0

12 1.9

12 1.9

Very unlikely

(1) (2) (4)

Verylikely

(5)

66%Responsible for

main grocery shop

(63)

(61)

(58)

(65)

(71)

(73)

(75)

(76)

(75)

(15)

(14)

(10)

(14)

(17)

(17)

(16)

(12)

(13)

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Spending More or Less Versus 12 Months Ago

4

6

11

10

15

14

19

28

33

35

37 3

4

3

3

5

5

15

18

19

33

41Fresh fruit and vegetables

Fresh fish

Food with added vitamins

Own brand goods

Health supplements

Toiletries

Branded goods

Alcohol

Confectionery

Clothing goods

Ready made meals

More >The

same

56

61

70

72

70

81

76

69

64

61

60

Less <

(Base: All adults aged 50+ who are responsible for the grocery shopping = 331)

66% Responsible for

main grocery shop

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Stereotyping

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Valued as a Customer

(Base: All Adults Aged 50+ = 500)

75

11

7

7

%

I feel I am treated with the samerespect as any other customer

I feel as if other age groups are prioritised above my own

I feel as if everything is aimed at the youngergenerational and as a result I feel invisible

I feel I am treated better as I have gotten older

Page 35: The Business of Ageing - An Amarach Research Presentation March 2011

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Media Stereotyping

(Base: All Adults Aged 50+ = 500)

31

17 20 16

46

4331

34

7

1017

13

11

19 2125

511 11 12

%

Agree strongly (5)

77%

Vulnerable

Agree slightly (4)

Neither/nor (3)

Disagree slightly (2)

Disagree strongly (1)

60%51%

50%

37%32%30%16%

%

Unable to cope

%

Harmless

%

Frail

Mean: 3.9 3.4 3.3 3.2

Page 36: The Business of Ageing - An Amarach Research Presentation March 2011

“Forty is the old age of youth;

fifty is the youth of old age.”

Victor Hugo

Page 37: The Business of Ageing - An Amarach Research Presentation March 2011

Amárach Research

11 Kingswood Business Centre

Citywest Business Campus

Dublin 24

T. (01) 410 5200

E. [email protected]

W. www.amarach.com

B. www.amarach.com/blog