The Best Tutorial for Leaning Salesforceby iridize

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The Data

There are a variety of Salesforce tutoring solutions. Some are provided by Salesforce and many by complementing Salesforce training solutions.

Hi there, New User! Welcome to your

Salesforce tutorial.

Let’s get started.

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Salesforce

Onboarding

Solutions

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On-page guides and walkthroughs help keep the users engaged on-page instead of going back and forth between documentation/ video.

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Onboarding solutions like iridize also offer personalized onboarding guides, tailored to different workflows and specific users.

Hi Jill! Your Salesforce Customer Service tutorial is about to start. Are you ready?

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iridize also offers a goals tracking platform that provides data about how much the walkthrough guides are improving the users' goal completion rates.

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Video Tutorials

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Youtube offers many Salesforce tutorials for a variety of workflows and work environments.

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The drawbacks in video tutorials: Do not reflect your

specific workflow (confusing to users)

Toggling back and forth between the video and Salesforce – overload for users’ short term memory.

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Salesforce’s

Tutorials

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Openly accessible Salesforce tutorials target Salesforce admins

Once logged in, users can access the Learning Center.

Salesforce maintains a youtube channel

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*These aren’t training methods per se, but will be helpful support tools after a Salesforce tutorial.

Salesforce also has An extensive

knowledgebase A vast online

community of peer-based support.* i

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External Trainers

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These can be: Franchises implementing Salesforce Experienced Salesforce users or

admins

…Who are NOT operating as part of the official Salesforce brand?

Img source of stamP: Stuart Miles @ FreeDigitalPhotos.net

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The quality of these services varies. It is best to: Invest in

research Request

recommendations

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Why Iridize Mobile?We Hope That Was Helpful!

Read more about onboarding solutionsat blog.iridize.com

Or request a demo at contact@iridize.com

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