The Basics of Team Building

What is A TEAM?

A Group of People Working Towards a Common Goal

TEAM Building

The Term “TEAM Building” can seem rather nebulous -

We often know we need it, but are not quite sure what it is

Southeast Missouri State University & SunGard SCT

What is the goal for this project? What is the project name? What is the project timeline?

Southeast Missouri State University & SunGard SCT

How do we accomplish the goal?

Advancement ImplementationFinance ImplementationStudent ImplementationFinancial Aid ImplementationHR ImplementationLuminis Portal

A TEAM– is a group of people working towards a

common goal

Team Building – is the process of enabling that group of people

to reach their goal.

How Do We Build a TEAM?

Clarify the team goals Identify those issues which inhibit the team

from reaching their goals Address those issues, remove the inhibitors

and enable the goals to be achieved

What might inhibit the team members from reaching their goal?

Not enough resources Time Constraints Unforeseen events Internal Team conflicts

How can we mitigate the Internal Team Conflicts?

First, what are the characteristics of a “GOOD TEAM”?

Characteristics of a Good Team

Aligned Purpose and Vision Effective Communication Shared Responsibility Focused on task Focused on Future

Characteristics of a Good Team

Aligned Purpose and Vision

– There must be an awareness of unity on the part of all the team members

– Members proudly share a sense of why the team exist and are invested in accomplishing the mission and goals

– Members are focused on problem solving and not laying blame

Characteristics of a Good Team

Effective Communication– There must be interpersonal relationships

among team members– Members must have a chance to contribute,

learn from and work with others

Characteristics of a Good Team

Shared Responsibility

– Each member must have the ability to act towards the common goal

– Talk about the team as a group• We decided• We can do this

– All of our problems……are our problems– Praise and reward the entire team

Characteristics of a Good Team

Focused on tasks– Committed to seeking a solution – not looking

for the dead end

Characteristics of a Good Team

Future Focus

– Seeing Change as an opportunity for growth

TEAM Building must BE:

• A way of life• The responsibility of every team member• A Continuous process• Focused on a clear and consistent set of goals• Concerned with the needs and ambitions of each

team member• An awareness of the potential of the team as a unit• Results oriented• Enjoyable

Now we know HOW to build a team, but what makes an effective Team Member?

An Effective Team Member:

• Contributes ideas and solutions• Recognizes and respects differences in others• Values the ideas and contributions of others• Listens and shares information• Asks questions, gets clarification• Participates fully and keeps their commitments• Is flexible and respects the partnership created by

the team – strives for the win win• Has fun and cares about the team and the

outcomes

THE END

But Wait!!!! There’s more to this story!!!

40 40 20 Rule

• What is the 40 40 20 Rule? • 40% are for the project • 40% are not for the project• 20% say they are for the project, but are not

We’ve done all of these things and we have a great team!!!!

However – There is Ira Fuse

Ira is totally against the project, he tells you so

We’ve done all of these things and we have a great team!!!!

And ----There is Ima Lone

Ima says she is for the project, however, her behavior indicates otherwise

She does not work well with others and

instead of offering solutions, she views everything as a dead end

Team Building

How do you deal with Ira?

How will Ira affect your team?

What do you do with Ima Lone?

How will Ima affect your team?

In Summary

You are a team lead AND a team member

• Make sure each team member understands the goal – what is the big picture – and what is my role?

• Keep your team focused and working toward the common goal – focus on tasks

• Be a solution seeker – Don’t fall into the cesspool of negativity- you’ll never get out and the project will suffer

• Make sure all lines of communication are open so that each team member can contribute ideas and offer suggestions, recommendations and solutions

In Summary

You are a team lead AND a team member

• This is a we thing ---- not a me thing• You began this project for a reason – what is

the end to the means?• This change is an opportunity

Great Job! Happy Team Building!