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Transcript of The Ball Shack, Business Plan
THE BALL SHACK
BUSINESS PLAN
NOVEMBER 17, 2014
20 W. MCCONNELL DRIVE, FLAGSTAFF, ARIZONA 86011
SECTION ONE, TEAM SEVEN:
ABDULAZIZ ALAJLAN, ALEXANDER HAYES, SAMUEL KEMPH,
JUSTIN SANCHEZ, CLARE SEGAR, SAMUEL SLAGER, AND ELAINE WONG
This business plan is intended solely for informational purposes and to assist with a due diligence investigation. The
information contained herein is believed to be reliable, but the management team makes no representations or
warranties with respect to this information. The financial projections that are part of this plan represent estimates
based on extensive research and on assumptions considered reasonable. The contents of this plan are confidential
and are not to be reproduced without express written consent.
TABLE OF CONTENTS
Executive Summary ....................................................................................................................... i
Company Overview ...................................................................................................................... 1
Introduction ................................................................................................................................. 1
Mission Statement ....................................................................................................................... 1
Objectives .................................................................................................................................... 1
Business Model ........................................................................................................................... 1
Product or Service......................................................................................................................... 3
Features ....................................................................................................................................... 3
Benefits........................................................................................................................................ 4
Summary of features and benefits ............................................................................................... 4
Proprietary Rights ....................................................................................................................... 4
Stage of Development ................................................................................................................. 5
Cost Estimates ............................................................................................................................. 5
Industry Size and Growth ............................................................................................................ 6
Industry Trends ........................................................................................................................... 6
Industry Structure ........................................................................................................................ 6
Industry Key Success Factors ..................................................................................................... 6
Industry Competitive Analysis .................................................................................................... 7
Summary of Potential Market Size/Growth ................................................................................ 8
Situation Analysis and Business Strategy ................................................................................... 9
Environmental Analysis .............................................................................................................. 9
Competitor Analysis .................................................................................................................. 10
Internal Analysis ....................................................................................................................... 10
Competitive Advantages ........................................................................................................... 11
Summary of Situation Analysis and Business Strategy ............................................................ 12
Marketing Plan............................................................................................................................ 14
Customer Research .................................................................................................................... 14
Marketing Objectives ................................................................................................................ 14
Primary and Secondary Target Market ..................................................................................... 15
Product and Service Strategy .................................................................................................... 15
Identity ...................................................................................................................................... 16
Positioning ................................................................................................................................. 17
Pricing Strategy and Tactics ...................................................................................................... 17
Channel Strategy and Tactics .................................................................................................... 17
Marketing Communication Strategy and Tactics ...................................................................... 18
Sales Strategy and Tactics ......................................................................................................... 18
Cost Estimates ........................................................................................................................... 18
Summary of Potential Market Niche Size/Growth ................................................................... 19
Management and Operations Plan ............................................................................................ 20
Company Organization ............................................................................................................. 20
Management Team .................................................................................................................... 21
Operations Strategy ................................................................................................................... 21
Scope of Operations .................................................................................................................. 21
Ongoing Operations .................................................................................................................. 22
Cost Estimates ........................................................................................................................... 23
Financial Plan .............................................................................................................................. 24
Key Assumptions ...................................................................................................................... 24
Pro-forma Financial Statements ................................................................................................ 24
Revenue Model ......................................................................................................................... 25
Risks .......................................................................................................................................... 25
Offer ............................................................................................................................................. 27
Funding Needs and Source ........................................................................................................ 27
Offering and Exit Strategy ........................................................................................................ 27
Development Plan ....................................................................................................................... 29
Development Strategy ............................................................................................................... 29
References .................................................................................................................................... 31
Appendices ................................................................................................................................... 37
Page i
EXECUTIVE SUMMARY
The Ball Shack will design, manage, and maintain sports equipment rental vending machines.
People select the sports equipment they’d like to rent at the machine, slide a credit card for
payment, and then return the equipment when they’re done using it. Renters will be charged by
the hour until they either return it or until the combined rental charge equals the price of buying
the equipment plus a markup for a restock fee and non-return fee.
The rental vending machines will be manufactured through contract by Intelligent Dispensing
Solutions and will be filled with equipment contracted from Nike. The Ball Shack’s initial focus
will be on Huntington Beach, where 12.6 million people visit annually and where, based on
research, the sports equipment retail industry is most successful in the United States. The rental
vending machines will be placed in the most populated areas along the beach. Ultimately, The
Ball Shack will allow beach visitors of Huntington Beach to rent sports equipment on demand at
an affordable price.
Market research has confirmed that many beach visitors forget to bring sports equipment, can’t or
would rather not transport it, or don't own the equipment to begin with. The problem of not being
able to rent sports equipment conveniently on Huntington Beach is evident, and The Ball Shack
will solve this problem.
The Ball Shack will primarily target physically active 16-25 year-olds who visit Huntington
Beach. This demographic would be the most likely to rent sports equipment from The Ball Shack
because these people are the ones who visit Huntington Beach most and participate or enjoy
playing sports. The Ball Shack will market its convenience of location and affordable rental price
to this primary target market. Marketing campaigns will include banners placed along Huntington
Beach and brochures placed in local hotels.
The Ball Shack has few direct competitors but has many indirect competitors. The main direct
competitor is Zack's Surf Shop, located on Huntington Beach. Zack's offers sports equipment
renting at $3.00 per hour compared to The Ball Shack's competitive price of $2.00 per hour.
Zack's also has only two locations on Huntington Beach compared to The Ball Shack's expected
20 vending locations. Indirect competitors of The Ball Shack include Dick's Sporting Goods, The
Sports Authority, and Big 5 Sporting Goods. Although these indirect competitors are already
well-established and sell a greater variety of merchandise, they do not offer the option to rent
sports equipment right at the locations where people want them. For example, the closest Dick's
Sporting Goods is six miles away from Huntington Beach.
Based on its estimates, The Ball Shack plans to generate profit within the first year of operation.
Based on The Ball Shack's financial statements, the revenues for the company in the first five
years are $180,150; $187,400; $194,900; $345,500; and $359,300 respectively. Net incomes for
the company in the first five years are $3,800; $9,200; $11,900; $6,300; and $73,000 respectively.
These profits for a startup ensure stable operations.
Page ii
The Ball Shack will need $320,000 in order to begin operations. The Ball Shack’s founders plan
to collectively contribute $70,000, leaving $250,000 to be provided by investors. The capital will
be used to pay for the custom rental vending machines, the sports equipment needed to fill the
machines, maintenance and office equipment, salaries and wages, and additional reserves for
unexpected occurrences. Investors willing to contribute the $250,000 needed to start The Ball
Shack will receive 78% ownership in the company. After five years of operations, the return on
investment is estimated to be $264,600
Page 1 of 77
COMPANY OVERVIEW
INTRODUCTION
The Ball Shack will be a sports equipment rental service that will provide consumers with a ball
or other sports equipment for an hourly fee. The company will be located in Southern California
due to a dense population of active users of sports equipment (# Entertainment/Leisure, n.d). A
chart showing sport participation in the last 12 months is found in Appendix A.
The Ball Shack will be structured as an S corporation. This organization form features a formal
corporate governance structure, offers limited liability protection to shareholders, and provides
the flexibility to change to a C corporation when The Ball Shack grows. The initial board of
directors will be tasked with finalizing the organizational form to maximize the financial and tax
benefits for the shareholders.
The Ball Shack will provide sports equipment at beach locations directly to customers in a rental
vending machine. The location of the rental vending machines will solve the problem of
forgetting to bring equipment or offers an alternative to buying a new item that is not often used.
Tourists often cannot carry large sports equipment with them while traveling and locals often
forget sports equipment at home when going to the beach. The Ball Shack will have a variety of
equipment based on the location of the rental machine.
MISSION STATEMENT
Providing consumers with convenience is important to The Ball Shack. We strive to provide
quality equipment at affordable prices to beach goers.
OBJECTIVES
The Ball Shack will strive to have a rental vending machine in the majority of California by Year
5. After Year 5, The Ball Shack will expand to parks in California and throughout the U.S. to
states with increasing levels of sporting retail. For every item of sports equipment purchased, The
Ball Shack will make at least five times the original purchase price within the first three months
of purchase. The company estimates making back the price of the rental vending machine within
the first year of placement.
BUSINESS MODEL
Suppliers will supply The Ball Shack with sports equipment in return for payment. The county
allows location placement in return for a payment. The Ball Shack provides sports equipment to a
consumer; the consumer pays an hourly fee for the equipment rental. After the use of the
equipment, the consumer then returns the equipment to the rental vending machine. (See in Figure
Page 2 of 77
1 for the business model).
Figure 1- Business Model
Page 3 of 77
PRODUCT OR SERVICE
FEATURES
High Quality
The service The Ball Shack will provide is a rental vending machine which allows customers to
rent sports equipment. The sports equipment that will be in the machines includes volleyballs,
flying disks, soccer balls, footballs, and kick balls.
Style and Appearance
The Ball Shack will feature high quality equipment at a low rental cost. The Ball Shack will
contract with Nike in order to obtain quality equipment while keeping costs low through bulk
pricing. High quality equipment ensures a long, durable equipment life. The Ball Shack will be
designed to look like a beach shack but will contain technological features. The sports equipment
will be branded with Nike's logo as well as The Ball Shack logo. (See in Figure 2 for The Ball
Shack’s logo).
Figure 2- The Ball Shack logo
Service
The Ball Shack will provide quality service through interactive features on the rental vending
machine. The quality service will include phone numbers for any problems consumers may have.
The phone number will forward to the administrative assistant who will be trained to provide
quality customer service.
Efficiency
The rental vending machines are the most important feature of this business. The rental vending
machines eliminate the need for employees at the point of sale. Not using employees reduces
expenses in the long run because the rental vending machine is a onetime cost. The rental vending
machine is easy to use so renting is an easy, quick process. The time to rent a ball should take less
than one minute.
Convenience
The convenience aspect of the rental vending machines will be through location placements. The
Ball Shack will start the first five years of operations with 20 rental vending machines located in
Huntington Beach and then expand after the first three years. The machines will be located on
boardwalks and near piers where there will be a large amount of beach traffic. These locations
will provide the product needed at the point of use. The Ball Shack is also a convenient solution
Page 4 of 77
because of its rental aspect. The rental aspect eliminates the need to bring equipment to the beach.
When there is a Ball Shack is at the beach, people will know they can rent sports equipment on
site. The rental aspect also appeals to those with limited income because it does not require them
to purchase an item for a higher cost.
Sustainability
The Ball Shack’s rental vending machines are sustainable because of their use of solar panels.
Solar panels also eliminate the need for the machines to be placed near an electrical outlet, which
allows The Ball Shack to be located freely along beaches. Solar panels will eliminate monthly
electricity bills as well.
The Ball Shack has found customers would be willing to rent sports equipment had they forgotten
their equipment at home. High quality equipment reduces the need to frequently replace
equipment. The style and appearance will be used as a marketing tool to generate demand. People
will recognize The Ball Shack logo and know there is a Ball Shack nearby. High quality customer
service will turn one-time customers into repeat customers. Efficiency of The Ball Shack is
important because the goal is to allow consumers to get what they want on demand. People do not
want to wait around while at the beach and they want to enjoy their time. Convenience ties in with
efficiency; people do not want to have to leave their beach location to go buy sports equipment.
The sustainability aspect ties in with California’s mission to go green. Going green provides
convenience with flexible locations at the beach due to not relying on a power source besides
solar power.
BENEFITS
The benefits of The Ball Shack are that customers can have a good time with family and friends.
The Ball Shack encourages team play. For example, many beaches already have volleyball courts
set up, and The Ball Shack will encourage their use. The Ball Shack promotes healthy lifestyles
through physical activity.
SUMMARY OF FEATURES AND BENEFITS
The Ball Shack will have features of high quality equipment, machine and equipment appeal,
effective customer service, efficiency and convenience, and sustainability. The Ball Shack will
offer the benefits of sports equipment that does not easily damage, a beautiful machine design,
happy customers, a form of using beach time, a reduction of travel time when making a purchase,
and sustainability. The features and benefits can be seen in Appendix B as a chart showing
product/service features and benefits.
PROPRIETARY RIGHTS
The utility patent will prevent competitors from copying The Ball Shack's rental vending machine
method. The Ball Shack will also gain a trademark on the logo. This trademark will prevent
others from using logos similar to The Ball Shack’s. All trademarks for The Ball Shack were filed
Page 5 of 77
in September 2014 meaning a declaration of use will not be required until September 2016. The
utility patent for the rental vending machine will be received January 2015 meaning the reissue of
the patent for the rental vending machine will not be needed until January 2035.
STAGE OF DEVELOPMENT
The Ball Shack is working with Intelligent Dispensing Solutions in perfecting the design and
features of the rental vending machine that will be used. Before opening, The Ball Shack must
contract through the city of Huntington Beach in order to obtain beachfront locations. The process
includes getting approved by the city Community Services Commission and City Council. Then a
request must be issued for a proposal for a vending company to be awarded a contract. Next the
proposal would be reviewed. After this stage “a contract would be negotiated but the usual terms
include the vendor being responsible for all costs associated with installing and maintaining the
machines” (David Dominguez, Personal Communication, October 27, 2014). The city does not
charge a set fee but takes a percentage of gross sales, which is usually 10% with annual CPI
adjustments (David Dominguez, Personal Communication, October 27, 2014).
COST ESTIMATES
The rental vending machine will have a point-of-sale system to facilitate rental of equipment.
Included in the rental vending machine features an air compressor that will be used to inflate and
deflate the sports equipment. Equipment will be used to inflate the deflated equipment when the
customer receives the product upon return the sports equipment will be deflated. The equipment
will be tracked through the use of a barcode reader in the machine. The rental vending machines
will be powered through the use of solar panels. To protect the rental vending machine design a
utility patent will be obtained. A trademark will also be obtained to protect the use of The Ball
Shack logo. The cost estimates of The Ball Shack can be found in Appendix C in the
product/service cost estimates chart. (See in Figure 3 for the design of the rental vending
machines).
Figure 3- The Ball Shack’s rental vending machines
Page 6 of 77
INDUSTRY ANALYSIS
INDUSTRY SIZE AND GROWTH
Over the past five years, the sporting goods retail industry has done well due to an increase in
health-conscious individuals’ demand for sporting goods (Turk 2014). The industry primarily
manufactures and distributes sporting goods. Sporting goods include equipment, uniforms,
footwear, and accessories (Sporting Goods Stores in the US: Market Research Report, 2014). The
industry enjoys a moderate global market and generates $150 billion in revenue per year;
however, the market in the United States makes up more than a third of this figure at $53.6 billion
(Riper, 2013). The recent rate of growth has been 3% per year (Wood, 2012).
INDUSTRY TRENDS
Technology that can measure player efficiency through data analysis has recently been introduced
in the industry. The increasing need for player data provides a new market opportunity (Riper,
2013). From the socio-cultural perspective, the industry is focused on capitalizing on fan
engagement, whether the fans view games from television or attend the live events. Engagement
enables the development of customer loyalty to a particular brand. In addition, the rising trend of
global fan support has a direct impact on industry revenues. The economic aspect of the sporting
goods industry is promising with collaboration from the media. Demographic influences,
especially age and gender, notably affect revenues (Mooradian, Matzler & Ring, 2012).
INDUSTRY STRUCTURE
Sporting goods are first produced by various manufacturers and then distributed through direct
retail stores or wholesalers. Although the market is highly fragmented, there is a high level of
communication between retail stores and manufacturing to ensure attention to changing consumer
preferences and dedication to maximizing revenues (Wood, 2014). Retail stores such as Foot
Locker have an impact in the prices charged for various brands by the manufacturers as a way of
cutting the retailers' operational costs. Buyers have an influence on what is manufactured whereas
the retailers determine the prices charged for the goods. Entering the market is difficult because
most purchases are made because of brand loyalty (Sporting Goods- Industry Facts and Trends,
n.d.). In addition, new companies have to contend with the control over the distribution channels
used by existing, established manufacturers.
INDUSTRY KEY SUCCESS FACTORS
The key success factors within the industry involve effective marketing strategies and sales
promotion (Mooradian et al., 2012). Presentation should promote impulsive purchases by
displaying products so they are easy to access, find, and view (Turk, 2014). A new entrant is
required to spend more money in marketing as a way of attracting and retaining customers
(Mooney, 2004). Contracts with large sporting good brands are important for competing in the
sporting goods market (Turk, 2014). Contracting with large sporting good brands will help
Page 7 of 77
companies by creating a well-known brand. Although large contracts with companies such as
Nike and Adidas are helpful to retailers, having local connections and making ongoing
connections with sports teams and clubs can help ensure comparative business advantages (Turk,
2014).
Economies of scope are important to customers in this market, so products should be varied with
price and quality (Turk, 2014). Location of retail stores is important based on areas with the best
weather conditions for sports equipment. Locations with ideal year-round weather boast the most
sales (Turk, 2014).
The use of technology is important to being a successful competitor in this market. Technology
for a rental machine includes POS systems, electronic data interchange, and bar coding. These
technologic improvements have resulted in larger labor productivity, better inventory control, and
reductions in paper usage for ordering products directly from the supply chain (Turk, 2014).
Superiority of products in terms of quality and durability is paramount in the industry as a way of
creating value for customer’s purchases (Mooney, 2014). In addition, effective customer relations
help in creating a positive public image for the company, which helps boost sales.
INDUSTRY COMPETITIVE ANALYSIS
The three biggest competitors in the sporting goods retail industry (in order from largest to
smallest market share) are Dicks Sporting Goods Inc., Foot Locker Inc., and The Sports Authority
Inc. (Turk, 2014).
Dicks Sporting Goods Dick’s Sporting Goods holds 15.7% of the market share and owns 566 stores in 49 states across
the United States. In the next five years, company revenue is anticipated to increase by 7.0% to
$6.8 billion (Turk, 2014).
Footlocker Footlocker contains 11.1% of the market share and operates over 3,473 retail stores. It operates
stores in North America, Puerto Rico, U.S. Virgin Islands, Guam, Europe, Australia, and New
Zealand. Footlocker’s athletic shoe line accounts for 90% of the company’s sales. Company
revenue is anticipated to grow at an annual rate of 6.3% up $4.8 billion over the next five years
(Turk, 2014).
The Sports Authority Inc.
The Sports Authority Inc. currently has a market share of 8.5%. It is regarded as one of the largest
retail stores in the United States with 450 retail stores in 45 states. Sports Authority is a privately
owned company that does not allow finical statements to be released. IBISWorld predicts the
company’s revenue is expected to increase at an annual rate of 3.7% to $3.7 billion in the next
five years (Turk, 2014).
Most other companies in the industry are family owned retail business that has a high percentage
in the industry. There is a high degree of rivalry within the industry because most of the products
are purchased based on customer loyalty. North American companies that control a larger
Page 8 of 77
percentage of the market have a direct impact on the capacity for new entrants (Sporting Good
Industry Tracks and Trends, n.d.). The sizes of the companies make it difficult for new
competitors to enter and compete on the basis of price. Dicks, Footlocker, and Sports authority
are able to keep their prices low in comparison to smaller business.
SUMMARY OF POTENTIAL MARKET SIZE/GROWTH
The summary of potential market size and growth depends on the sporting good retail industry.
Table 1 below, there is the market size in both, dollar sales, and unit sales. It also includes the
growth rate per year.
Industry Market Size- Table 1
Brief
description of
industry
Macro Market
Size in $ sale
Macro Market
size in unit sales
Growth
rate (% per
year)
Detailed Basis
for Estimate
The retail of
equipment,
uniforms,
footwear, and
accessories used
in the sporting
environment
$43.611 billion Sports equipment
65%
Clothing 20%
Footwear 10%
Exercise,
camping
equipment 5%
3% Research data
obtained from
various research
centers showing
the industry
estimates and the
analysis of
industry trends
Page 9 of 77
SITUATION ANALYSIS AND BUSINESS STRATEGY
ENVIRONMENTAL ANALYSIS
In order to be aware of the external forces that could influence the operations of The Ball Shack,
the political, economic, sociocultural, technological, and legal environments must be analyzed.
Political Environment
The political environment is stable in California. There are no unique tax policies related to
renting sports equipment through a rental vending machine. The most applicable tax is sales tax at
between 7.5% and 10% (Cole, 2012). The state/federal legislature should be supportive of The
Ball Shack because it encourages its citizens to be healthy and being healthy means lower
healthcare costs.
Economic Environment
The current bank prime loan in the United States of America, including California, is 3.25%
(Selected Interest, 2014). This may affect The Ball Shack’s ability to acquire capital. The
unemployment rate in California is 7.4%, which is less than the U.S. average (Kirkham & Hsu,
2014). The unemployment rate is important because people will use disposable income to rent
from The Ball Shack; no household income means less disposable income. Inflation is at 1.7%
(Current US Inflation Rates, 2014).
Sociocultural Environment
The number of people who travel to California each year has been increasing, including U.S.
citizens and international visitors. The total direct travel spending in 2013 was $109.6 billion, a
3.2% increase from 2012 (California Travel Impacts, 2014). As more people travel to California,
more people will make trips to the beaches. The more people there are at beaches, the more
potential The Ball Shack has to rent. In 2013, 78.6% of 227.2 million personal trips to the beaches
of California were by Californian residents themselves (2013 Domestic Travel to California,
2014). The more Californians visit the beaches, the more word-of-mouth The Ball Shack will
receive which will increase customer awareness. According to Simply Map, the state of California
is in the top percentile of people exercising on a regular basis, specifically on the beaches
(Geographic Research, Inc., 2012).
Technological Environment
Rental vending machine technology is mature. Rental vending machines are now able to rent
items (which requires taking inventory out and back in), communicate machine status to
computers, and have long term durability. No foreseeable technological changes threaten this
business opportunity. Technological changes that will present opportunities for this business
include advancements in the efficiency of rental vending machines, advancements in the
efficiency of vehicles/transportation, and advancements in solar panel technology (the power
source for Ball Shacks).
Page 10 of 77
Legal Environment
The Ball Shack will have a utility patent on the process of renting sporting goods through a rental
vending machine. Businesses similar to The Ball Shack have been sued before. Redbox, a similar
company to The Ball Shack, has been sued on several different occasions due to licensing issues.
If The Ball Shack doesn’t obtain a contract with sports equipment brands, The Ball Shack is liable
for a lawsuit for license infringement.
COMPETITOR ANALYSIS
Direct Competitors
The direct competitors for The Ball Shack would be local shops that rent bikes and other beach
equipment. These local stores are already established, but they lack the ability to serve customers
in multiple locations in a cost-effective way. Zack’s surf shop has two Huntington Beach
locations. Zack’s, like The Ball Shack, rents sports equipment. They rent their sports equipment at
$3.00. Zack’s also sells food, souvenirs, surfboards, and other beach necessities (Zack's Surf
Shop, n.d.). TeeBoxx is a company similar to The Ball Shack, but its machines only allows
purchases of flying discs and it is located in Florida (Mission, 2014). TeeBoxx will be a direct
competitor when both TeeBoxx and The Ball Shack expand into other states. Similarly, Nike’s
Joga Bonito is a rental vending machine that only sells soccer balls (10 Weird and Wonderful,
2011).
Indirect Competitors
The indirect competitors would be Dicks, Foot Locker, Sport Authority, and Big 5. These are
large, established organizations that have reached economies of scale. These are indirect
competitors because people could go to these stores to purchase sports equipment instead of
renting from The Ball Shack. The main threat from these competitors is their extensive inventory
and the ability to purchase such inventory. However, these department stores are usually restricted
to power centers (or strip centers) and malls, making their locations inconvenient for those who
are already at a beach and have a sudden need or desire for sports equipment.
Future
The future competitors will be companies such as Dicks, Foot Locker, Sport Authority, and Big 5.
These companies could implement sports equipment renting. They could also create express
stores placed on beaches that rent equipment. For more details on comparing with competition,
see Appendix D for the competition comparative analysis chart.
INTERNAL ANALYSIS
Business Resources
The Ball Shack will be located directly on the beaches of Southern California. Southern
California has a very high physical exercise/activity rate because of its climate and large number
of beaches. By being located on the beaches, The Ball Shack will be convenient for consumers,
making The Ball Shack an easy option for customer sporting goods needs.
Page 11 of 77
The employees of The Ball Shack will be friendly and willing and able to build relationships with
both investors as well as consumers. This ability will make the employees of The Ball Shack an
invaluable resource to the company.
A utility patent will protect The Ball Shack’s machine concept.
Business Capabilities
The Ball Shack has a unique distribution method for its products: it allows consumers to rent
sports equipment as opposed to buying it. Renting is cheaper than purchasing, so this unique
method allows The Ball Shack to keep prices low.
Barriers to Entry for New Entrants
The Ball Shack will acquire a utility patent for the machine that distributes the equipment. The
patent will make it difficult for other companies to enter the market because they must develop a
new distribution method other than a machine similar to The Ball Shack's.
The Ball Shack will strive to have agreements with all beaches that grants exclusive rights to
renting equipment at those locations. These agreements will keep other renting model entrants
away from areas The Ball Shack is already operating in.
COMPETITIVE ADVANTAGES
Utility Patent
The Ball Shack’s main competitive advantage is a utility patent. The utility patent will protect the
process of renting sports equipment through rental vending machines. This process will eliminate
competitors using the same process for 20 years from the date of the patent filing. Because the
utility patent only lasts for 20 years, this advantage is not sustainable.
Low Cost
The Ball Shack’s price will allow working-class consumers and people who do not wish to buy
sports equipment to have access to sports equipment. With The Ball Shack’s cost model for
volleyballs, soccer balls, kickball, flying disks, and footballs, it would take approximately 20
hours of use to equal the price of the equipment. The low pricing strategy is sustainable because
The Ball Shack uses a rental business model and renting is cheaper than purchasing.
Placement
The Ball Shack will have a home base in California and will its focus on locations along the
Southern California coast. This location is an advantage because it offers year-round ideal
weather along with a high number of health conscious individuals. These factors are the ultimate
conditions for product placement and is sustainable in the long term unless California experiences
a sudden, permanent change in climate (which is unlikely). Being first-to-market, The Ball Shack
will solidify the brand and process before competitors have the legal ability to create similar
products; in addition, being first-to-market will allow The Ball Shack to establish a customer base
while also allowing time to perfect the process. The branding strategy is not sustainable because
of perceived future direct competitors.
Page 12 of 77
SUMMARY OF SITUATION ANALYSIS AND BUSINESS STRATEGY
Many strategies can be developed based on The Ball Shack’s strengths and weaknesses and five
specific strategies will be pursued. First, contracting with companies will be easier due to being
the first entrants in the market and having less competition. Second, The Ball Shack will be able
to negotiate with companies to buy in bulk at a discount, making the cost per sporting goods
cheaper. This cost reduction will increase profit. Third, The Ball Shack will obtain prime
locations on beachfronts and boardwalks to best access beach goers. Fourth, having a utility
patent will prevent competitors from entering the market with processes similar to The Ball
Shack. The patent will allow The Ball Shack have significant time to penetrate the market. Lastly,
The Ball Shack will target California travelers who wish to use sporting goods but cannot
transport large equipment.
By matching weaknesses to opportunities, four strategies can be pursued. Contracts will be
pursued with companies such as Nike and Wilson to not only ensure low price but also high
quality. Better brands will allow The Ball Shack to purchase higher quality balls for less. Higher
quality sports equipment will allow The Ball Shack to use equipment for longer periods of time,
making it a better investment in the long run. Contracting with companies will also prevent
licensing lawsuits from the manufacturers. The Ball Shack wants to avoid violating brand use
without permission because stealing intellectual property is unethical and potential lawsuits are
expensive. To counter the costs of rental vending machines it will be important to have effective
marketing strategies
A key success factor for this industry is having high brand recognition in the area the company is
located. With this in mind, The Ball Shack will sponsor local sports teams (Turk, 2014). Once
The Ball Shack is established in California, the goal is to expand into other states in the United
States. This expansion will increase revenue.
By comparing strengths to threats, the most important strategy is having a utility patent to prevent
direct competitors from competing too closely with The Ball Shack. Convenient locations is a
prioritized strategy because if other companies such as Dick’s or Big 5 decide to start renting
sports equipment, convenient locations would be what gives The Ball Shack an advantage.
Expansion will also be necessary in order to obtain as many convenient locations as possible.
With The Ball Shack’s low-cost rental fees, more people will be able to use the equipment they
enjoy without the high cost of having to purchase it. This strategy is an advantage that other
companies have left unexplored. With being first-to-market, direct competition is low. However,
in order to be first to the market requires quick market entry. Production of the rental vending
machines and contracts must be established before The Ball Shack can start renting out
equipment. Lastly, even if stricter beach regulations were implemented, the strategy for The Ball
Shack will continue to be a convenience. The Ball Shack, if not permitted proximity to the beach
on sidewalks or near other rental vending machines, would be moved to either a boardwalk
location or near parking for the beach.
By matching threats to weaknesses, The Ball Shack has three additional strategies. First, rental
vending machines have a high capital cost. In order to break-even on the capital cost, the strategy
will be to offer low prices so a larger number of people will be able to afford the rental fee for
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sports equipment. With more people renting, there will be an increase in sales. Another issue with
rental vending machines is that they have a limited capacity, but The Ball Shack rental machines
will be made to be flexible so the quantities of each sporting good can be changed. If long-term
unfavorable weather plagued California, the machines could easily be moved due to the relatively
small size and mobility of the rental vending machine. This feature also allows The Ball Shack to
move machines at the CEO’s discretion. A weakness of The Ball Shack is the quality
management. Managing the quality is difficult because balls can be popped or become lopsided.
The Ball Shack will develop and experiment with ways to monitor equipment quality through
technology and customer reviews. This experimentation will occur before direct competitors are
able to enter the market giving The Ball Shack the benefit of time to gain a strong advantage over
competitors. (See Appendix E for the complete SWOT analysis chart).
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MARKETING PLAN
CUSTOMER RESEARCH
Customers recognize they have a need for a service like The Ball Shack. Through research The
Ball Shack discovered 84.1% of the people surveyed have forgotten to bring sports equipment to
the beach. See appendix F for the market research summary. This service would allow those
people to rent sports equipment on site and on demand. This statistic means that out of 227.2
million personal trips to the beaches of California in 2013 (California Statistics & Trends, 2014).
191.1 million people forget to bring equipment to the beach, offering a true opportunity for The
Ball Shack.
Customers want features such as environmentally conscious materials, quality equipment, and a
mobile application. Environmentally conscious materials includes using solar power technology,
using sustainable materials, and creating compact machines that minimize land requirements.
Quality equipment includes offering professional-standard sports equipment for rental.
Customers are willing to pay up to $4.00 per unit rental (72.5%) for one to three hours (53.7%),
while 61.9% of people said they stay at the beach for one to three hours. (See Appendix F for the
marketing survey).
Some people would not use the service because they have their own equipment. Most of these
people, however, are serious athletes who own their own special equipment because they must
constantly practice. Therefore, The Ball Shack will focus more on the average, recreational sports
players due to them not usually owning their own equipment and would be more willing to rent.
Customers overwhelmingly understood the benefits of this service compared to the services
offered by our competitors. (See Appendix F for the marketing survey). The competition of The
Ball Shack is retail stores where one can buy their own equipment. However, these stores are
usually far away from beaches with the closest retailer being miles away from the beach, and not
everyone wishes to purchase a product sometimes they just want to try something new.
MARKETING OBJECTIVES
The marketing objectives of The Ball Shack will focus on creating awareness through advertising
outlets and satisfying customer needs. To create awareness of The Ball Shack, advertising will be
a key strategy. Advertisements will be done through local advertising such flyers near The Ball
Shack locations, sponsoring sports teams and beach events such as the U.S. Open of Surfing,
updating the volleyball courts with The Ball Shack’s logos, and banners in nearby cities. From the
company’s advertising, The Ball Shack expects a $2.00 return for $1.00 spent on advertising.
Comparing revenues to the advertising expenses will provide a rough estimate of how successful
the advertisements were. The Ball Shack will review the success of advertising every quarter to
ensure profitability and success while evaluating if the strategies are meeting return expectations.
If the advertising campaign proves to be unsuccessful, The Ball Shack will try other modes of
advertising.
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The Ball Shack will focus on meeting customer needs by offering products in a convenient
location, which counters the large retailers’ methods. By being a rental machine company, The
Ball Shack is able to obtain 20 prime locations, which are ideal for what customers need. To
measure success of this objective, The Ball Shack plans to survey its customers in order to
evaluate convenience in location and quality. The surveys will occur when a new machine is
placed in a location
PRIMARY AND SECONDARY TARGET MARKET
The Ball Shack’s target market are people aged 16 through 25 who live near beaches in Southern
California. The target segment enjoys being active in outdoor settings. The breakdown of outdoor
activities shows Caucasians make up 71% of participants, while the age group of 18-24 makes up
36%. This demographic matches 16% of total outdoor participants who reside in the Pacific
census region (Outdoor Recreation Participation Report, 2013).
The secondary market consists of families traveling to the beaches in Southern California. The
people who travel to California are predominantly male (59%) and earn over $75k, and 36% have
children living with them (California Tourism Research Report on Australian Travelers and
California, 2007). With these statistics in mind, the focus is on families because adults over 35 are
not likely to rent sport equipment for themselves because that demographic is generally less
physically active. The 36% with children traveling is the secondary market The Ball Shack is
attaining. International tourism to Southern California comes mainly from Mexico, Canada, and
China (Overseas and Mexican Visitors to California, 2014). Domestic travelers originate from
Arizona, Nevada, Washington, and Oregon. Inland Californian residents travel to the beach
locations in Southern California as well, making up 78% domestic travels to Southern California
(California Statistics & Trends, 2014).
Industry research done by The Ball Shack has determined there is not yet an established market
for renting sports equipment. According to survey 84.1% claim they have forgotten sports
equipment when going to the beach, and 69.2% of the respondents would rent a ball from The
Ball Shack if they forgot their equipment. Renting from The Ball Shack would be an impulse buy
because most people have forgotten equipment to bring to the beach (See Appendix F for market
research summary).
PRODUCT AND SERVICE STRATEGY
Based on customer interviews, people like the idea of a RedBox-like rental system for sports
equipment. A potential customer said she finds RedBox easy to use with convenient payment
methods (Survey Respondent, Coconino High School, personal communication, September 21,
2014). The Ball Shack plans resemble the design and process of RedBox so customers will be
familiar with using the system. According to the data of The Ball Shack's survey, the suggested
products with the highest request include volleyballs, footballs, and flying disks (see Appendix F
for market research summary)
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The Ball Shack will be different from the competition in that no other major competitors are
renting sports equipment on site. Sports equipment can be expensive to buy, so The Ball Shack
offers a substitute to buying costly equipment. Most companies place a high focus on selling
equipment in large stores, whereas The Ball Shack focuses on renting a smaller selection of
sporting goods at the locations where consumers want to use them.
The Ball Shack will enhance the equipment through partnerships with Nike. Through this
partnership, higher quality sports equipment can be provided while not compromising profits. The
Ball Shack will enhance the value to customers by giving them easy access to quality equipment.
The Ball Shack will provide customer service through a call line that will direct customers to
specific question areas, an online chat feature, and a webpage with frequently asked questions.
The Ball Shack will have representatives to take calls and answer questions and address customer
concerns. Customer service of The Ball Shack will resemble the look of the closest related
company in the rental vending machine market: Redbox (Contact Us, 2013). Customer service
will include dealing with problems concerning sports equipment quality and necessary refunds.
Customer service representatives will not be outsourced as The Ball Shack demands providing
excellent customer service.
Training of Ball Shack employees will vary. For entry level employees, training will consist of
knowing how to check for quality in balls, restock machines, and learn how to use The Ball Shack
POS system. For customer service representatives, training will consist of problem solving amd
phone etiquette workshops. Training will not be necessary for computer technicians; computer
technicians will be hired based on the skill level needed to perform computer programming.
The Ball Shack plans to start with a focus on beaches. With evidence of profitability, The Ball
Shack will expand to other beaches in California after the first three years of operation. Once
expanded, these new rental machines will offer different products depending on what amenities
are offered at the given beach.
IDENTITY
The Ball Shack will be a low cost alternative to purchasing new sports equipment when going to
the beach. The Ball Shack will be the first company of its kind, using a business model based on
renting sports equipment as opposed to buying it. The Ball Shack will have a relaxed and fun
atmosphere to help differentiate it from its competitors: large sporting goods stores. The Ball
Shack will promote its relaxed feel by placing the rental machines directly on the beach. The Ball
Shack is named as such because a shack alludes to a laid-back and beach-like atmosphere.
The Ball Shack rental machines will be styled as a beach shack using colors commonly associated
with the beach such as light blues, tans, and yellows. The balls will come deflated in a clear box
to show the items that can be rented.
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POSITIONING
The Ball Shack is a sports equipment rental company in the U.S. sporting goods industry. The
Ball Shack is an innovative, convenient method of getting high quality, on-the-go equipment for
use at beaches. This is different from The Ball Shack’s competition because the larger retailers do
not offer the option to rent sports equipment.
PRICING STRATEGY AND TACTICS
The Ball Shack will use an every-day-low-pricing. This strategy will be used because The Ball
Shack is a rental company so the prices must be low enough so the target market of beachgoers
think renting an item from The Ball Shack is a cheaper alternative to buying the product from a
competitor. The sporting goods market is a fairly elastic market with an elasticity of -.83. The
elasticity means keeping the prices low will encourage customers to use The Ball Shack as
opposed to other higher priced companies.
The strategy will not change over time. The Ball Shack will strive to have a high volume of
rentals at a low price to keep people renting. As stated above, if The Ball Shack raised the prices
the customers would purchase the products from The Ball Shack’s competitors as opposed to
renting them.
The Ball Shack will purchase high quality equipment from Nike. The high quality is needed to
have long lasting equipment. The Ball Shack will pay $6.00 for a flying disc and rent the product
for $2.00 an hour. The Ball Shack will pay $16.00 for a soccer ball and rent the product out for
two dollars an hour. The Ball Shack will pay $20.00 for a football and rent the ball for $2.00 an
hour. The Ball Shack will pay $20.00 for a volleyball and rent the product to consumers for $2.00
an hour.
The Ball Shack’s pricing strategy is different than its competitions. The Ball Shack’s direct
competitor is Zack’s Surf Shop. Zack’s Surf Shop rents their equipment for $3.00 an hour versus
to The Ball Shack’s $2.00 an hour (Joe Bennett, personal communication, October 13, 2014).
Even if the indirect competitors offer products at low prices, The Ball Shack will still be able to
offer its products at a lower price because The Ball Shack is a rental company.
According to market research done by The Ball Shack, consumers are willing to pay one to three
dollars per hour to rent the sports equipment (See Appendix F for market research summary).
CHANNEL STRATEGY AND TACTICS
The Ball Shack will rent sports equipment directly to the consumer using the rental machines, and
Nike products as an exclusive supplier. Using Nike will ensure quality of the equipment. To be
able to get the equipment to the consumer, The Ball Shack will have to purchase custom rental
vending machines. The custom rental vending machine will have solar panels, air
inflator/deflator, touch screen point-of-sale system, and engraved barcodes on the equipment that
identify the individual pieces of equipment.
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Potential channel partners will include companies such as Nike. The Ball Shack will use Nike’s
products, so there could be a chance Nike would advertise The Ball Shack on its website. Nike
outsources the products and then sells to retailers such as Dick’s Sporting Goods, Sports
Authority, and Big 5.
MARKETING COMMUNICATION STRATEGY AND TACTICS
To attract the target market, The Ball Shack will place brochures at hotels and online brochures
on the Huntington Beach website. The Ball Shack will place brochures at hotels and downtown
locations. The Ball Shack will sponsor local youth sports teams as a means of promoting the
healthy lifestyle The Ball Shack stands for. Consumers will have the option to sign up for emails
and text messages to receive promotional codes. When The Ball Shack expands after Year 3, The
Ball Shack will still place advertisements at local hotels, beaches, and on the Huntington Beach
website. Another strategy will be placing The Ball Shack’s logo on the equipment so people
passing by will know where the equipment came from. The people passing by will want the
equipment from The Ball Shack.
SALES STRATEGY AND TACTICS
The job of the CEO will be to contact state/city governments to place Ball Shack rental vending
machines on the beaches and eventually parks. Rentals/sales of sports equipment will be fulfilled
through the specialized The Ball Shack rental vending machines. Customers will have to know
about the machines and have a need for sports equipment in order for a sale to be made. The sport
equipment rentals/sales will be processed through a credit card reader and touchscreen point-of-
sale system.
The Ball Shack will generate leads by advertising in hotels with brochures, through the use of
banners, and through little league sponsorship. In California, the government will be persuaded to
allow The Ball Shack to place rental vending machines on Huntington Beach because it will
promote fitness and health.
The Ball Shack will support the sales efforts by contracting with companies to maintain the rental
vending machines. The Ball Shack will receive the rental vending machines from Intelligent
Dispensing Solutions. The Ball Shack will promote high quality and maximum inventory of the
machines. Most rentals/sales will be done during the summer, so advertising will only be
purchased during the beaches' most popular months (March through August). The machines will
be places in the off season as well. During the off season, the revenue would not be as high as the
seasonal due to the lack of visitors to Huntington Beach.
COST ESTIMATES
Cost estimates include salaries and wages, as well as inventory, infrastructure, warranties, legal,
and maintenance costs. Some of these costs are certain, like salaries and wages and rent; on the
other hand, some are uncertain, especially maintenance. These costs are estimated based on the
most-likely scenario (not adjusted for best-case or worst-case scenarios). (See Appendix G for
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marketing cost estimates).
SUMMARY OF POTENTIAL MARKET NICHE SIZE/GROWTH
The market niche size is the sports equipment market. Table 2 explains how The Ball Shack will
be positioned in the sporting goods equipment sales market.
Market Niche Size - Table 2
Brief
description
of the
market
niche
Niche
Size in $
sales
Niche
Size in
unit
sales
Growth
Rate (%
per
year)
Detailed Basis for Estimate
(B2C) Sports
equipment
Market
$43.6
Billion
218
Million
3% The Ball Shack’s niche market is sporting goods equipment
sales. The estimate for unit sales is drawn from the average
price of a ball from sporting goods retailers being about
$20.00. The Ball Shack will be focusing on Huntington
Beach for the first five years.
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MANAGEMENT AND OPERATIONS PLAN
COMPANY ORGANIZATION
The Ball Shack will be organized in a simple manner. A Chief Executive Officer will manage the
company. This officer will be in charge of one secretary and one maintenance worker. The
maintenance worker will be in charge of restocking rental vending machines and ensuring that all
rental equipment is undamaged. The secretary will be in charge of customer service and technical
support. The Ball Shack has an effective structure with a uniform chain of command, with clear
channels of communication throughout the company, and efficient use of company resources.
The Ball Shack will have a board of directors. This board will consist of Alexander Hayes, the
Ball Shack CEO, major investors, and shareholders. The role of the board of directors will be to
give direction to the CEO. All major company decisions will be decided by majority rule. If the
CEO resigns or is no longer fit for duty, the board will be responsible for finding and hiring a new
CEO. (See Figure 4 below for organizational chart)
Figure 4- Organizational Chart
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MANAGEMENT TEAM
Chief Executive Officer
The CEO, Alexander Hayes, will be in charge of supervising the company. His duties and
responsibilities will include forming and implementing company strategies, contracting with
sports equipment manufacturers, contracting with rental vending machine manufacturers,
overseeing financials, and communicating with the board of directors. Mr. Hayes has exceptional
marketing and leadership skills and has customer service experience. His understanding of
conceptual design is a quality The Ball Shack needs to be successful. Compensation starts at an
annual salary of $40,000. This salary was derived from the size of the startup and duties required
of the position. Mr. Hayes is not proficient in the field of accounting, this non-proficiency leaves
a gap in the management team. This gap will be filled through an outsourced accounting firm (See
Appendix H for resume).
OPERATIONS STRATEGY
The Ball Shack customers will rent the equipment using the touch screen point-of-sale (POS)
system. After the customer gets the ball, they will inflate it using the air compressor conveniently
located on the side of the machine. When the customer is ready to return the ball, they will place
the ball into the return slot. Once the item is returned they will be prompted with an option to
receive an online receipt via email. Sending of the receipts will be done through cellular 3G
connections. Cellular connections will also provide weekly updates on damaged inventory.
The Ball Shack employees will add value for the consumers. Rental vending machines will have
weekly maintenance provided by the maintenance employee. Customer service provided by the
secretary will ensure The Ball Shack consumers will be satisfied with the service given.
The Ball Shack will provide quality equipment at a low rental price at convenient locations. With
The Ball Shack offering quality equipment, and convenient locations and being first to the
market, competitors will be wary about entering the market. Due to low rental price, The Ball
Shack will keep the equipment affordable for leisure sports players. The Ball Shack will only
accept credit and debit cards as forms of payment.
SCOPE OF OPERATIONS
The Ball Shack will provide customer service and fully stocked, clean rental vending machines.
Fully stocked rental vending machines at The Ball Shack means 50 items in each machine. The
company will outsource accounting as well as rental vending machine technical repairs. These
repairs include mechanical and technical errors associated with the POS system. Outsourcing will
be used because no one in the company has experience in accounting and there will not be enough
repairs to justify hiring a full-time employee for technical maintenance. The Ball Shack will
purchase all equipment for the machines as opposed to manufacturing the equipment. Purchasing
the equipment instead of manufacturing it will ensure low cost, as the company will not need a
facility to manufacture the equipment. The machine cost will include the cost of processing credit
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cards.
ONGOING OPERATIONS
The Ball Shack has agreements with Intelligent Dispensing Solutions. The Ball Shack will pay
$8,000 per custom rental vending machine (Chip Wittern, Personal Communication, October 27,
2014). The Ball Shack will form contracts with Nike for the equipment placed within the
machines. The Ball Shack will pay a wholesale price for equipment once the contracts are
finalized.
The Ball Shack forecasts a total of 500 rental hours per day from the 20 rental machines placed on
Huntington Beach. The Ball Shack estimates this rental forecast will be based on forecasted sales
183 days out of the year. These estimates account for peak months being March through
September with lingering sales throughout the rest of the year. The Ball Shack plans to provide
457,000 rental hours to consumers over the next five years.
The Ball Shack will require office space near Huntington Beach for the CEO and secretary. The
Ball Shack will rent an 887 square foot office located at 2900 Bistol Street Costa Mesa, California
92626 (Lee & Associates, 2014). This location was selected because Costa Mesa has a lower real
estate cost than Huntington Beach. Excess space in the office will be used for storage of extra
equipment for the machines.
The Ball Shack will purchase a company van for $5,600 to be used by the maintenance worker.
Both the CEO and the secretary of The Ball Shack will have company computers at the office;
these computers will cost $860 each. The Ball Shack lease will its office for $873 a month. The
rental vending machines purchased by The Ball Shack cost $160,000 for 20 machines. Sports
equipment for the machines will cost $17,832.
The Ball Shack will have an equipment expense (as opposed to inventory) so the company will
not have an inventory ordering system. Extra sports equipment will be kept at The Ball Shack
office. The Ball Shack will employ two types of workers: a maintenance worker and a secretary.
The maintenance worker and secretary will help The Ball Shack in achieving customer
satisfaction. (See Appendix I for operational flow chart)
The maintenance worker will be in charge of monitoring the status of each rental machine. Their
duties and responsibilities will include visiting each rental machine at least once per week,
cleaning and stocking the rental machines, and checking the quality of sports equipment. All
restocking and quality checks will be done on site. They will be responsible for reporting repair
needs. The skills required for this position are the ability to maintain rental machine equipment
quality and stocking. The employee will be trained by the CEO and hired a month prior to open.
Compensation starts at minimum wage.
The secretary will be in charge of managing the office. Their duties and responsibilities will
include answering phone calls, emails, and mail and forwarding them to the CEO when necessary.
Skills required by the secretary position include superior customer service and streamlining office
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operations. Compensation will start at minimum wage with 40-hour workweeks. The CEO, prior
to open will provide training in customer service.
COST ESTIMATES
Cost estimates include salaries and wages, as well as inventory, infrastructure, warranties, legal,
and maintenance costs. Some of these costs are certain, like salaries and wages and rent; on the
other hand, some are uncertain, especially maintenance. These costs are estimated based on the
most-likely scenario (not adjusted for best-case or worst-case scenarios). (See Appendix J for
management and operation costs).
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FINANCIAL PLAN
KEY ASSUMPTIONS
The Ball Shack’s rental revenue estimate comes from 1% of the 12.6 million people that visit
Huntington Beach each year. It is $2 per hour to rent equipment with an average of 2.5 people
renting per hour over a 10 hour day. The beach population has increased each year by 1% over the
past five years. Revenue will also be generated from non-return penalty fees ($30 flat rate for the
first year, includes ball cost)
The gross margin will change over time due to inflation. The inflation increases by an average of
3% each year so The Ball Shack’s prices will increase modestly at the CEO’s discretion.
The Ball Shack will have one administrative expense. The CEO will handle the marketing and
managing of the business, with an annual wage of $40,000.The Ball Shack will outsource a part-
time accountant to handle accounting for The Ball Shack.
Salaries and wages expenses come from the two other employees of The Ball shack. The
maintenance employee is responsible for the rental machine maintenance and sports equipment
upkeep. The secretary is responsible for customer service and assisting the CEO. Each employee
will be paid $20,000 a year.
The Ball Shack’s employment tax rate is 20% (Laws, Regulations & Annotations, 2014). The
standard rate is based on 20% of each check being taken out for taxes.
The Ball Shack assumes 12.5% of people per year will not return their rented sports equipment.
Based on this assumption, 12.5% not returning sports equipment at a $30 fee will generate $3,750
in the first year.
The capital expenditures amount to $16,400. The truck costs $5,600, and 20 renting machines at
$8,000 each totals to $160,000. The rental vending machines are major assets to The Ball Shack.
The depreciation for the truck is $560 per year for 10 years and $11,428 per year for 14 years for
the renting machines.
PRO-FORMA FINANCIAL STATEMENTS
Income Statements
The income statement is broken down annually for the first five years, monthly for the first year,
and quarterly for the second year. The first five years, The Ball Shack will be earning positive
income. By breaking down the first year, it is obvious The Ball Shack revenue is seasonal with
peak revenue months occurring during June, July, and August.
Balance Sheet
The Ball Shack plans to replace the equipment in each machine once a year, this expense will be
constant for the first five years. Once expansion happens after Year 5, equipment replacement
expenses will increase. Keeping back-up inventory is essential to replenish unreturned or
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damaged sports equipment (see Appendix L for pro-forma balance sheets).
Cash Budgets
The breakdown of the annually, monthly, and quarterly cash budgets show accurate
representations of what each month money will be used towards. The Ball Shack will need
$125,727 to cover costs incurred during pre-opening and Year 1(see Appendix M1-M3 for pro-
forma statements).
REVENUE MODEL
The revenue model for Year 1 to 5 represents the revenue that The Ball Shack will earn. Revenue
comes from rental fees and from non-return fees (Appendix J3).
RISKS
Size of Market
The Ball Shack will fall in the retail sports equipment market. The sporting goods retail market is
a $44 billion industry (Turk, 2014). As such The Ball Shack will be a very small player compared
to the other companies already in the retail sports equipment market. The company will not have
any customer loyalty while competitors of The Ball Shack do. The Ball Shack plans to mitigate
this risk by targeting the niche of sporting good users who go to Huntington Beach so that the
company is not competing against large retailers across the entire market.
Competitor Response
The Ball Shack is unsure of the response from competitors upon its entry into the market. This is
because most of the competitors are indirect competitors. Hostility from competitors is expected
as The Ball Shack plans to take customers from both large sports equipment retail stores and
smaller, specialized beach side shops that sell sports equipment. The Ball Shack plans to begin
operations by targeting the niche market of sporting goods users in Huntington Beach. Targeting
this niche will help reduce risk as the company is not trying to take customers from competitors
nationwide. Not taking customers from competitors nationwide means fewer retailers will be
upset about The Ball Shack entering their market.
The Price Customers are Willing to Pay
The Ball Shack found when Redbox increased prices for the first time in eight years, customers
were outraged (Redbox Price Change, 2014). The Ball Shack will have similar responses with
changing prices if prices stay the same for too long. To minimize this risk The Ball Shack will
condition customers to annually price changes.
Strategic Partnership Risk
The business plan is based on The Ball Shack having contracts with Nike. If The Ball Shack
cannot secure the Nike contract, The Ball Shack will find another source of quality equipment. To
minimize this risk The Ball will negotiate with other high quality sports equipment companies as
exclusive suppliers.
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Quality Level
Quality management is an important factor because The Ball Shack is providing a service in
which quality can be easily compromised if not managed properly. To minimize the risk of
customers receiving damaged equipment, The Ball Shack will use high quality equipment made
by suppliers such as Nike. Using high quality equipment with a recognizable brand will help The
Ball Shack with quality management as well as add value for customers.
Ability to Perform/Deliver
The risk associated with performance and delivery is the rental vending machine not properly
working. The rental vending machine is technologically complex in nature with many moving
components. To mitigate performance risks, The Ball Shack will work closely with suppliers to
ensure the ideal specifications are being used.
Government Approval
California legislature should be in favor of allowing The Ball Shack to operate on its beaches. The
Ball Shack promotes physical activity, which supports health, and governments want their
citizens to be healthy. In addition, The Ball Shack will provide tax revenue for California, which
will help the government generate additional revenue (through a system that requires rental
vending machines to pay royalties based on net income). The only foreseeable governmental
drawback is land space use. However, The Ball Shack rental vending machines will be designed
to be as compact as possible. The rental vending machines are going to be placed near existing
rental vending machines, so the impact on land space will be minimal. In addition, The Ball
Shack’s mission to increase wellness outweighs the drawback of land use.
Regulations and Laws
According to California’s Regulation 1574, all operators of rental vending machines that dispense
tangible personal property must obtain a vending license from the state. The regulation also states
all rental vending machine operators that own machines that dispense tangible personal property
must pay all applicable sales tax and the price of items are assumed to include the cost of the sales
tax. All rental vending machine operators within the state of California are required to affix a
form to their machines stating the name and address, as well as the permit number held by the
operator, meaning The Ball Shack will need to obtain a vending license from the state of
California. The non-returned price of the items in The Ball Shack must include the cost of the
6.5% California sales tax (Laws, Regulations & Annotations, 2014).
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OFFER
FUNDING NEEDS AND SOURCE
The seven founders of The Ball Shack will be contributing a total of $70,000 while $250,000
must be raised through outside investors to total the $320,000 needed to start. With an outside
investment of $250,000, The Ball Shack is willing to offer investors 78% ownership in The Ball
Shack. This total investment will cover all assets required before opening, all startup expenses,
and some excess cash for any early losses.
OFFERING AND EXIT STRATEGY
Ownership
The Ball Shack’s seven founders will each own 3.13% of the company, a combined ownership of
22%. The other 78% of the company will be owned by the investors.
Valuation
The Ball Shack has an estimated value at the end of Year 5 of $339,190. This was determined
using the DCF Business-Valuation Excel Sheet, which can be referenced in figure 5 below. If an
investor with 78% ownership were to cash out at the end of Year 5, they can expect to receive
$264,568.
Figure 5- DCF Business- Valuation Excel Sheet
Disbursements
The Ball Shack will not pay disbursements within the first five years of operations. The money
will instead be reinvested into the company for expansion. All positive profits earned by The Ball
Shack will be reinvested into buying new machines and equipment to expand the company after
Year 3 to Santa Monica, then expand again after Year 5 to Venice Beach.
Return
The return on investment that investors can expect will depend on the time they decide to exit the
business. The initial investment made by investors will be $250,000. At the end of Year 5 The
Ball Shack is worth $339,190, this number is before the cost of the assets that the company holds
have been added in. When the price of the rental machines has been added to the value of the
DCF
Valuaton
by year
Disbursement
Multiple (ROI)
Investment Multiple
(ROI)
Cash on Cash
Return %
DCF +cash
Valuation by
Year
Year 1 (97,402)$ -1.00 -0.84 -100.0% 50,733$
Year 2 12,329$ -1.00 -0.43 -100.0% 181,587$
Year 3 6,405$ -1.00 -0.89 -100.0% 33,965$
Year 4 (9,593)$ -1.00 -0.66 -100.0% 108,187$
Year 5 124,429$ -1.00 0.06 -100.0% 339,190$
Page 28 of 77
company The Ball Shack is worth $659,190. If investors were to exit at the end of year 5 their
shares in The Ball Shack will be worth $514,168. If investors sell at the end of Year 5 they will
receive a return on investment of 49%.
Exit Strategy
Investors in The Ball Shack can sell their ownership at any time to other companies or interested
individuals. It is most beneficial to investors to sell their shares at the end of Year 5. By doing so
investors will maximize their return on investment. By selling at the end of Year 5 investors will
receive $514,168. Diminishing returns do not occur until after Year 5.
Page 29 of 77
DEVELOPMENT PLAN
DEVELOPMENT STRATEGY
Product and Process Development
With the design of the rental vending machine completed, The Ball Shack will place an order
on October 8, 2015 for the rental vending machines. Through personal contact with Intelligent
Dispensing Solutions, the machines will take about three months to build and will be delivered
by December 24, 2015. The Ball Shack will repeat this process by placing an order on October 8,
2018 for the rental vending machines. The machines will be delivered by December 24, 2019.
Intellectual Property
The utility patent will prevent competitors from copying our rental vending machine method. The
Ball Shack will also gain a trademark for the logo. This trademark will prevent others from using
logos similar to The Ball Shack logo. All trademarks for The Ball Shack will be filed in January
2015 meaning a declaration of use will not be required until January 2017. The utility patent will
be received January 2015 meaning the reissue of the patent for the rental vending machine will
not be needed until January 2035
Marketing Strategies
By December 2015, The Ball Shack will order and place advertisement such as posters,
brochures, and flyers around the Huntington Beach area. Once The Ball Shack is open for
business on January 1, 2016, flyers will be handed out to local businesses and consumers. Gaining
approval for placement of the rental vending machines will be achieved by October 7, 2015.
Agreements with Key Customers, Distributers, and Suppliers
The Ball Shack will contract with Nike for the sports equipment to be placed in the rental vending
machines. Negotiations will start in November 2015 and end with the signing of a contract in
December 2015. With supplying through Nike, the sports equipment will be manufactured with
their logo, our logo, and a barcode. This process will keep costs low
Construction and Equipment Installation
During the pre-opening process, The Ball Shack will begin renting office space by October 2015.
The specific office in mind is a ten-minute drive from Huntington Beach and is located in Costa
Mesa. In the last week of December 2015, The Ball Shack will purchase the company truck. After
The Ball Shack receives the vending machines, employees will stock and install the rental
vending machines at the approved locations. Installations and quality checks will be completed
before January 1, 2016.
After Year 3, The Ball Shack will buy 20 new machines along with the equipment needed for the
machines for the expansion to Santa Monica. At the end of Year 3 a truck will be purchased for
the use of the maintenance employee to maintain the Santa Monica machines. After The Ball
Shack receives the vending machines for Santa Monica, employees will stock and install the
Page 30 of 77
rental vending machines at the approved locations. Installations and quality checks will be
completed before January 1, 2019.
Key Hires
The Ball Shack will hire an administrative assistant by October 2015 and a Huntington Beach
maintenance worker by December 2015. These hire dates will allow for plenty of training time of
employees, as well as pre-opening operations. The Ball Shack does not want to pay employees
before they are needed. By not hiring employees until there is work that is required for them to do
The Ball Shack will reduce pre-opening expenses. The Ball Shack will hire a Santa Monica
maintenance worker at the end of Year 3. This maintenance worker will be trained by the
Huntington Beach maintenance worker and will responsible for maintaining the new machines
that will be placed in Santa Monica at the end of Year 3.
Funding
The Ball Shack intends to have funding from investors by October 2015. The founders of The
Ball Shack will contribute $10,000 each before opening. The investment will be used for
purchasing the assets (including vending machines, sports equipment, and a van) to successfully
start The Ball Shack. An outside investment of $320,000 will be necessary prior to opening.
Funding from cash flows will pay for an expansion to Santa Monica after Year 3.
Major Equipment Purchases
The Ball Shack will place vending machine orders October 2015 and sports equipment orders in
December 2015. Once a contract with Nike is established, The Ball Shack will order new sports
equipment every January after Year 1. Equipment needed to stock 20 vending machines as well as
equipment that will be used for equipment replacement will be ordered. Equipment will arrive by
the end of December 2015.
(See Appendix O1 for pre-opening development timeline)
(See Appendix O2 for post-opening development timeline)
Page 31 of 77
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Page 37 of 77
APPENDICES
Appendix A- Sports Participants in the Last 12 Months
Page 38 of 77
Appendix B- Product/Service Features and Benefits
Product/Service Features and Benefits
Features Target Consumer Description Benefit(s)
High quality
Any renter of The
Ball Shack
Durable sports
equipment
Sports equipment
does not easily
damage with use
Style and
appearance
Everyone that attends
Huntington Beach
Attractive machine
design and sports
equipment branding
The Ball Shack will
not be an eye sore to
the beautiful
Huntington Beach
Service
Any renter of The
Ball Shack
Outstanding customer
service
Happy customers
Efficiency On the go consumers Quick and easy rental
method
Utilize beach time
Convenience
On the go consumers Beach front locations,
rental aspect, low
price
Travel time is small
and little time
required in purchase
decision due to low
price
Sustainability
Customers who care
about going green
Solar panels Feel a sense of pride
in contribution to a
green lifestyle
Page 39 of 77
Appendix C- Product/Service Cost Estimates
Product/Service Cost Estimates
Cost
Description
Cost ($) Cost timing Detailed Basis for Estimate
Solar panels $355 per machine One time The rental vending machine
based on features will require a
300-watt solar panel Suntech
STP300 24/VD 300 Watt Solar
Panel / USA,2014)
Rental
vending
machine cost
$7000 One time Includes the price of the all the
features needed for rental of
sports equipment (Chip Wittern,
Personal Communication,
October 27, 2014).
Cost to gain
patent
$699 patent drawings and
attorney consultation
$2,400 prepare and file
for patent (some
government fees may also
apply).
One time, possible
renewal will be
needed because utility
patents last 20 years
This is a patent package that
includes many features to assure
gaining a patent (Utility Patent
Pricing, n.d.) and (Sherman, A.,
& McDermott, 1999).
Cost to gain
trademark
$325 for government fees
$189 for legal fees
One time This is a trademark package that
includes many features to assure
gaining a trademark including
legal fees and help (Cost to
Trademark, n.d.).
Page 40 of 77
Appendix D- Competition Comparative Analysis
Competition Comparative Analysis
Success
Factor
The Ball
Shack
Dick’s
Sporting
Goods
(Team Sports,
2014)
Zack’s Surf
Shop
(Zack's Surf
Shop, n.d)
Sport Authority
(Teams Sport
Equipment, 2014)
Big 5
(Team Sports,
n.d.)
Quality This company
will only
provide high
quality
equipment
Has a high to
low quality and
range of
equipment
Does not have a
range of equipment
Has a high to low
quality and a range of
equipment
Has a high to low
quality and range
of equipment
Location This company
will be located
in Southern
California and
directly on the
beaches.
This company is
nationwide
This company only
has two locations on
Huntington Beach
This company is
mainly located in the
Southwest
The company is
mainly located in
the West
Price Range The price range
for renting is
$2.00 per hour
$5.49 baseball
to a $159.99
soccer ball
The price range for
renting is $3.00
$2.99 baseball to a
$139.99 football
$2.39 tennis ball to
a $30.00 soccer
ball
Channels of
Distribution
Rental directly
from the
machine
Buying online or
in-store
Buying in-store Buying online or in-
store
Buying online or
in-store
Company
Size
Very limited;
starting
company
The company
takes up 15.7%
of the market
share
Very limited The company takes up
8.5% of the market
share
Big 5 is included
with the other
category which
takes up 65% of
the market share
Operations Outsource to
maintenance
crew
Main expenses
are POS, cash
registers, and
computer
scanning
technology
Main expenses are
food since they are
also a restaurant.
Main expenses are
POS, cash registers,
and computer scanning
technology
Main expenses are
POS, cash
registers, and
computer scanning
technology
Page 41 of 77
Appendix E- SWOT Analysis
SWOT Matrix
The Ball Shack offers
the convenience of being
able to rent sports
equipment from local
beaches.
Strengths
1. First to the market
2. Low price/price control
3. Convenient
4. The Ball Shack utility
patent
Weaknesses
1. Expensive to buy rental
vending machines
2. Liable for a lawsuit over
brand use (ex: using Nike
balls without a contract
with Nike)
3. Hard to manage quality of
equipment after return of
rentals
4. Capacity limited to
machine size
Opportunities
A. Potential contracts
with product brands
(such as Nike and
Wilson)
B. Sponsor local sport
teams
C. Beach front
locations
D. California has the
largest number of
people who exercise
regularly
E. National expansion
opportunities
F. Increased travel to
California in the past
year
S and O
1A. The Ball Shack
will contract with
suppliers easier due to
little direct competition
2A. With contracts we
will negotiate discounts
with suppliers
3C. Beach front
locations will help us
provide convenience,
with being close to
where the customer
would use the
equipment
4E. The utility patent
will allow The Ball
Shack to expand with
little competition
3F. Travelers cannot
carry large sporting
goods equipment with
them while traveling,
W and O
3A. Potential contracts
can help increase
quality of sports
equipment, making it
easier to maintain
quality longer
2A. Get a contract
with brands so The
Ball Shack is not
liable for lawsuits
1B. Rental vending
machines are
expensive to buy but
with effective
marketing techniques,
sales will increase
1E. Expansion
opportunities would
help even out the
rental vending
machines cost
Page 42 of 77
The Ball Shack will
supply
Threats
A. Indirect competitors
renting sports
equipment
B. Direct competitors
entering the market
C. Unemployment
continues to rise in
California
D. Unfavorable long
term weather trends
E. Stricter regulations
or laws on beaches
S and T
3A.If stores such as
Dick’s started renting
equipment, The Ball
Shack’s convenient
locations would counter
this competition. The Ball
Shack would offer more
locations if this situation
were to arise.
4A.Having a utility patent
will prohibit direct
competitors competing
too closely with The Ball
Shack.
2B. The Ball Shack
allows people with limited
income to have access to
sports equipment.
1C. Being first to the
market means The Ball
Shack faces a small
amount of direct
competition
3E. Convenience is a
critical aspect to The Ball
Shack but if stricter
regulations prevented Ball
Shacks from be located on
the beach, Ball Shacks
could be moved to street
side locations
W and T
1B. Rental vending
machines are expensive
to buy and
unemployment is rising
in California can be
combated by offering
low rental prices, in
order to gain more sales.
4D. Limited capacity
and unfavorable long
term weather trend can
be strategized by having
rental vending machines
that can easily be moved
according to weather.
The Ball Shack
experimenting early on
how to best manage
quality can combat the
issue of managing
quality and direct
competitors.
Page 43 of 77
Appendix F- Survey
1. How many days in the month do you spend time at the beach
2. How much would you rent this product for?
$5.01-$6.00 7.1%
$4.01-$5.00 21.4%
Count Response
1 0
1 0 i'm a nerd
8 1
1 12
2 15
5 2
1 25
6 3
2 4
3 5
1 6
1 78
1 8
1 Daily at the beach
1 One to Three
$3.01-$4.00 71.4%
Page 44 of 77
$3.01-$4.00 71.4% 30
$4.01-$5.00 21.4%
9
$5.01-$6.00 7.1%
3
Total 42
3. Would you want the option to buy the ball or just rent?
Buying the ball 9.3%
Just renting 18.6%
Both 72.1%
Buying the ball 9.3% 4
Just renting 18.6%
8
Both 72.1%
31
Total 43
4. How long do you usually spend at the beach
Page 45 of 77
More than six hours 4.6%
Less than one hour 13.6%
More than three to five hours 18.2%
More than one to three hours 63.6%
Less than one hour 13.6% 6
More than one to three hours 63.6%
28
More than three to five hours 18.2%
8
More than six hours 4.6%
2
Total 44
Page 46 of 77
5. How long would you rent the item for?
For a day 11.6% Less than an hour 11.6%
Between more than six to seven hours 4.7%
Between more than three to six hours 16.3%
Between more than one to three hours 55.8%
Less than an hour 11.6% 5
Between more than one to three hours 55.8%
24
Between more than three to six hours 16.3%
7
Between more than six to seven hours 4.7% 2
For a day 11.6%
5
Total 43
Page 47 of 77
6. What kind of sporting goods would you be interested in having in the machine?
Count Response
1 1/2/2009
1 An assortment of balls and beach items (think shovels, pails, etc.)
1 Balls, Frisbees, tubes, and towels
1 Basketball, football, volleyball
1 Boomerangs, balls of all types, sand castle equipment
1 Foot balls, soccer balls, volley balls
1 Football Baseball Volkyball Frisbee
1 Footballs
1 Footballs, volleyballs, beachball!
1 Frisbee Soccer ball Kick ball
1 Kick ball. Soccer ball. Volley ball.
1 Kickball. Tennis ball. Volleyball.
1 Smithy for simple fortune really?
1 Soccer Ball, Frisbee, Basketball
1 Soccer Balls, Foot Balls, Volley balls
1 Soccer ball, volleyball, beach ball maybe, football
1 Soccer balls, frisbees, basketballs
1 Soccerballs Volleyballs Frisbee's Tennisballs
1 Sunscreen, Frisbees
1 Swim goggles, kayak, floaties
1 Volley ball----basket ball----frisbee
1 Volleyball, basketball, soccer ball, football, tennis balls, Frisbee
1 Volleyball, fins, handplanes, paddleball, and fin leashes.
1 Volleyball, soccer ball, badminton
1 awesome good love it for
1 baseball gloves baseballs
Page 48 of 77
6. Do you ever forget to bring any equipment to the beach
No 15.9%
Yes 84.1%
Yes 84.1% 37
No 15.9%
7
Total 44
8. If you forgot the equipment, would you turn around to get it if you knew you can rent the equipment at the beach?
Yes 31.7%
No 68.3%
Page 49 of 77
Yes 31.7% 13
No 68.3%
28
Total 41
11. How big is your group when going to the beach?
Count Response
3 0
2 10
1 15
3 2
3 3
12 4
6 5
5 6
1 8
2 9
Page 50 of 77 19-26 years old 55.8%
10-18 years old 16.3%
12. Do you own your own sports equipment
No 22.7%
Yes 77.3%
Yes 77.3% 34
No 22.7%
10
Total 44
13. What is your age group?
36 and older 16.3%
26-35 years old 11.6%
Page 51 of 77
10-18 years old 16.3% 7
19-25 years old 55.8%
24
26-35 years old 11.6%
5
36 and older 16.3%
7
Total 43
Page 52 of 77
Appendix G- Product/Service Cost Estimates Table
Product/ Service Cost Estimates
Cost description Cost ($) Cost timing Detailed Basis for Estimates
Email Survey $450.00 One time before
making further
decisions on best
locations
With the use of an application service
provider 1,000 survey responses at .45
cents will cost $450.00 (Pricing for Basic
ASP Model, 2008).
Nike Free One time To apply to be a Nike retailer an
application form must be filled. This
application form is free to submit. If the
application is denied it is required to wait
a year before reapplying (How to
become a Nike Retailer, 2014).
Banners nearby
locations
$89.44 Annually This price is based on the cost for five
large outdoor banners each at the cost of
$39.49 with an added cost for five 15
ounces vinyl adhesive cans at $9.99
(Copy and Print, 2014). Being a local
company, The Ball Shack will develop a
branding with businesses would want the
banners to be there.
Sponsor a little
league team
$500.00 Annually On jersey sponsorship for the season,
this includes an outfield banner, website
sponsorship of the little league and
recognition at the opening day ceremony
(Sponsor & Fundraising, 2014).
Brochures $292.36 Annually This is for 8.5” x 11” size tri fold
brochures with a quantity of 2,000
brochures. The brochures will showcase
the different equipment offered as well
as convenience factors of the locations.
The brochures will be placed in hotels
located near The Ball Shack locations
(Brochure Printing, 2014).
Page 53 of 77
Website $3,000.00 One Time Through the use of a student website
designer, The Ball Shack will be able to
cut the cost of a website. The factors the
website will need include graphics, copy,
public features, ecommerce,
administration features, SEO, and a
social media aspect (Web Design Price
Calculator, 2014).
California beach
placement fees
10% of
annual
profit
Annually For placing machines on Huntington
Beach, the city requires The Beach
Shack to pay 10% of the annually profit.
Buying
volleyball net
with The Ball
Shack’s logo
$27,250 One Time The Ball Shack will place The Ball
Shack branded volleyball nets to all 50
volleyball courts in Huntington Beach
and Santa Monica. (Volleyball Nets and
Indoor/Outdoor Volleyball Equipment,
2014).
Page 54 of 77
Appendix H- (CEO) Alexander Hayes’ Resume
Page 55 of 77
Page 56 of 77
Appendix I- Operations Flow Chart
Page 57 of 77
Appendix J- Management and Operations Cost Estimates
Management and Operations Cost Estimates
Cost
description
Cost ($) Cost timing Detailed Basis for Estimate
CEO Salary $40,000 Annually This estimate is based on the duties the CEO
will be required to do on a daily basis. This
includes financials, day-to-day operations,
marketing, and some customer service.
Secretary
$10
Hourly
Minimum wage in California is expected to
rise to $10 dollars in 2015. This wage will
include customer service duties and assisting
the CEO in daily operations. This employee
will be part time.
Maintenance $10 Hourly This wage is for a maintenance and inspection
employee. This employee will be responsible
for machine cleanliness as well as stocking.
Boxes and Ball
Inventory
$17,832
One time This cost is based on the ball costs for 20
rental vending machines including 50 sports
equipment items per machine. This price also
includes the cost to box our equipment (Our
Accessory Box, 2014).
Machines $200,000 One time This cost is based on the estimated cost of the
rental vending machines. The machine cost is
priced at $10,000 at 20 machines.
Computers $860 One time These two laptops are for the CEO and the
secretary for office use, one computer
individually priced at $430 (Inspiron 15 3000
Series, 2014).
Truck/Van $5,600 Every five
years
This is based on the van cost with all the
features needed for machine maintenance. The
van will primarily be used for transporting
inventory to and from The Ball Shack office to
the locations of The Ball Shack (2003 GMC
Savanna 2500 Cargo Van- $5600, 2014).
Page 58 of 77
Office
Equipment
$239.96 One time Two desks at $79.99 as well as two chairs at $39.99.
The CEO and the secretary will use the office
equipment (FINGAL Swivel chair – IKEA, 2014) and
(MICKE Desk with integrated storage, 2014)
Rent $879.00 Monthly This cost is based on rent per month of an 887
square foot office space. This office space will
be the office of the CEO and secretary as well
the location to which inventory will be shipped
before being stocked in Ball Shack locations
(Lee & Associates).
Rental
Insurance
$14.00
Monthly
This estimate is based on the items that will be
in The Ball Shack office space. This includes
computers, furniture, as well as extra sports
equipment that are stored in the office (Renters
Insurance Coverage Calculator, 2014).
Car Insurance $49.00 Monthly This is a monthly fee for full coverage of The
Ball Shack van (Kevin Moshe, personal
communication, October 19,2014)
Placement Fee 10% of
annually
profit
Annually For placing machines on Huntington Beach,
the city requires The Beach Shack to pay 10%
of the annually profit.
Warranty
$5000
Annually
The warranty cost is based on the need replace
half the equipment in every machine which
amounts to $500. The Ball Shack will be
compensating the consumers for one hour of
rental. Assuming one hour for half of the
equipment in 20 machines.
Machine
Repair
$10,000 Annually Ten thousand dollars will be allotted for Rental
vending machine repairs throughout one year.
Law suits
$1,200,000
One time
This cost is based on a case in which Redbox
was sued for 1.2 million dollars for not being
visually impaired compatible (Bucher, 2014).
Utility Patent $3,120 One time for
filing and
issue
Continuous
for patent
maintenance
The utility patent pricing includes a filing fee,
an issue fee, and a maintenance fee (Bellis,
2014).
Page 59 of 77
Rental vending
machine
technical repair
$5,000
Continuous
This price includes the cost to outsource hiring
a technical maintenance worker to repair rental
vending machines as well to repair technical
errors associated with the POS systems.
Accounting
Cost
$1,500 Annually This price includes all costs associated with
bookkeeping with unlimited transactions, as
well as financial statements (Pricing, 2011).
Page 60 of 77
Appendix K1- Year 1 Income Statement
Ye
ar
1 M
on
thly
In
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1,2
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1,2
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ense
2,5
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2,5
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Page 61 of 77
Appendix K2- Year 2 Quarterly Income Statement
Year 2 Quarterly Income Statement Quarter 1 Quarter 2 Quarter 3 Quarter 4
Revenue
Rental Revenue 23,028$ 48,058$ 91,969$ 20,453$
Non Return Revenue 485 1,012 1,936 431
Total Revenue 23,513$ 49,070$ 93,905$ 20,884$
Equipment Expense 2,238$ 4,670$ 8,937$ 1,988$
Management Salary 5,170 10,790 20,648 4,592
Other Wages 5,170 10,790 20,648 4,592
Payroll Taxes 2,068 4,316 8,259 1,837
Rent 1,354 2,826 5,408 1,203
Insurance 189 189 189 189
Utilities 93 194 372 83
Depreciation 1,504 3,140 6,008 1,336
Fuel 1,651 3,446 6,595 1,467
Machine Expense 3,862.50 3,862.50 3,862.50 3,862.50
Marketing Expense 227.06 227.06 227.06 227.06
Contracted Services 840 1,753 3,355 746
Total Expenses 22,239$ 46,412$ 88,819$ 19,753$
Operating Income 1,274$ 2,658$ 5,086$ 1,131$
Interest
Income before tax 1,146$ 2,392$ 4,578$ 1,018$
Page 62 of 77
Appendix K3- Five Year Income Statement
Five Year Income Statement Year 1 Year 2 Year 3 Year 4 Year 5 Total
Revenue
Rental Revenue $176,400 $183,509 $190,904 $337,260 $350,852 $1,238,926
Non Return Revenue $3,750 $3,863 $3,978 $8,195 $8,441 $28,228
Total Revenue $180,150 $187,371 $194,883 $345,456 $359,293 $1,267,153
Equipment Expense $17,832 $17,832 $17,832 $35,664 $35,664 $124,824
Management Salary $40,000 $41,200 $42,436 $43,709 $45,020 $212,365
Other Wages $40,000 $41,200 $42,436 $63,709 $65,620 $252,965
Payroll Taxes $16,000 $16,480 $16,974 $21,484 $22,128 $93,066
Rent $10,476 $10,790 $11,114 $11,447 $11,791 $55,619
Insurance $756 $779 $802 $1,345 $1,345 $5,027
Utilities $720 $742 $764 $787 $810 $3,823
Depreciation $11,989 $11,989 $11,989 $23,977 $23,977 $83,920
Fuel $12,775 $13,158 $13,553 $27,919 $28,757 $96,162
Machine Expense $15,000 $15,450 $15,914 $32,782 $33,765 $112,911
Marketing Expenses $31,132 $908 $936 $1,927 $1,985 $36,888
Contracted Services $6,500 $6,695 $6,896 $7,103 $7,316 $34,509
Total Expenses $203,179 $177,223 $181,645 $271,853 $278,179 $1,112,079
Operating Income -$23,029 $10,149 $13,238 $73,603 $81,114 $155,075
City Comission Expense -$2,303 $1,015 $1,324 $7,360 $8,111 $15,507
Income before tax -$20,726 $9,134 $11,914 $66,243 $73,003 $139,567
Page 63 of 77
Appendix J1- Demand
Attendance at Huntington Beach
Per year 12,600,000 365 days
Purchase Rate
126000 purchasers
12,600,000 attendee base
Demand Growth
Year 1
Year 2 1%
Year 3 1%
Year 4 1%
Year 5 1%
Fair Share: 70%
City Comission Expense 10%
Page 64 of 77
Appendix J2- Non-Return Revenue
Non Return Revenue Breakdown Year One Year Two Year Three Year Four Year Five
Non Return % 12.50% 12.50% 12.50% 12.50% 12.50%
Total Balls 1000 1000 1000 1000 1000
Total Balls Not returned Yearly 125 125 125 125 125
Penalty Fee (Ball Cost included) 30.00 30.90 31.83 32.78 33.77
Yearly Non return Revenue 3,750.00$ 3,862.50$ 3,978.38$ 4,097.73$ 4,220.66$
Page 65 of 77
Appendix J3- Demand Estimation
Demand Estimation Year 1 Year 2 Year 3 Year 4 Year 5
Huntington Beach
Attendees 12,600,000 12,726,000 12,853,260 12,981,793 13,111,611
Santa Monica Beach
Attendees 9064000 9154640
Growth from prior year 1% 1% 1% 1%
% of attendees who rent
balls 1.0% 1.0% 1.0% 1.0% 1.0%
Total Demand for ball
rental 126,000 127,260 128,533 220,458 222,663
Proportion of Demand
Captured 70% 70% 70% 70% 70%
Annual Demand Huntington
Beach 88,200 89,082 89,973 154,321 155,864
Per Day 242 244 247 423 427
Web Sales 0.1 0.101 0 0 0
Total Sales 88,200 89,082 89,973 154,321 155,864
High: 50% of rentals
Football 22050.025
Volleyball 22050.025
Medium: 40% of rentals
Frisbee 17,640
Soccerball 17640.02
Low: 10% of rentals
Basketball 8820.01
Page 66 of 77
Appendix J4- Daily Beach Visitors
Monday Tuesday Wednesday Thursday Friday Saturday Sunday
Percent of People that visit the beach broken down daily 0.10 0.08 0.09 0.10 0.15 0.27 0.21
Monthly in Million Percentage times people
Months Monthly in Millions Monday=10% Tuesday=8% Wednesday=9% Thursday=10% Friday=15% Saturday=27% Sunday=21%
January 510,678 51,068 40,854 4,596 4,085 689 1,103 145
February 412,471 41,247 32,998 3,712 3,300 557 891 117
March 657,989 65,799 52,639 5,922 5,264 888 1,421 187
April 736,555 73,655 58,924 6,629 5,892 994 1,591 209
May 923,149 92,315 73,852 8,308 7,385 1,246 1,994 262
June 1,640,062 164,006 131,205 14,761 13,120 2,214 3,543 465
July 2,759,626 275,963 220,770 24,837 22,077 3,725 5,961 782
August 2,356,976 235,698 188,558 21,213 18,856 3,182 5,091 668
September 1,198,129 119,813 95,850 10,783 9,585 1,617 2,588 340
October 530,320 53,032 42,426 4,773 4,243 716 1,145 150
November 441,933 44,193 35,355 3,977 3,535 597 955 125
December 432,112 43,211 34,569 3,889 3,457 583 933 123
Yearly Huntington Beach Attendance 12,600,000 1,260,000 1,008,000 113,400 100,800 17,010 27,216 3,572
Total attendance Southern California Beaches yearly 128,300,000
total number of people that go to the beach 2,529,998 5,565,996
Page 67 of 77
Appendix K1- Five Year Expenses
Five Year Expenses Year 1 Year 2 Year 3 Year 4 Year 5
Expenses:
Annual Price Level Change 3% 3% 3% 3%
Variable Cost Per Ball $16.40 $16.89 $17.40 $17.92 $18.46
Management Salary $40,000.00 $41,200.00 $42,436.00 $43,709.08 $45,020.35
Other Wages $40,000.00 $41,200.00 $42,436.00 $43,709.08 $45,020.35
Payroll Taxes $16,000.00 $16,480.00 $16,974.40 $17,483.63 $18,008.14
Rent $10,476.00 $10,790.28 $11,113.99 $11,447.41 $11,790.83
Insurance $756.00 $778.68 $802.04 $826.10 $850.88
Utilities $720.00 $741.60 $763.85 $786.76 $810.37
Depreciation $11,988.57 $12,348.23 $12,718.68 $13,100.24 $13,493.24
Fuel $12,775.00 $13,158.25 $13,553.00 $13,959.59 $14,378.38
Machine Expense $15,000.00 $15,450.00 $15,913.50 $16,390.91 $16,882.63
Marketing Expenses $31,131.80 $908.25 $935.50 $963.57 $992.47
Contracted Services $6,500.00 $6,695.00 $6,895.85 $7,102.73 $7,315.81
Page 68 of 77
Appendix K2- Long-Term Assets
Investments Data
Long Term:
Truck 5,600
Rental Machines 160,000
Current Assets
Cash 70,000
Inventory 0
Total 235,600
Page 69 of 77
Appendix K3- Long-Term Asset Depreciation
Depreciation After Year 3 Useful Life Depreciation
Truck 10 560
Rental Machines 14 11429
Total 11989
Page 70 of 77
Appendix K4- Funding Sources
Funding Sources
Secured Loan (8%, 5 yrs)] 0
The Ball Shack Investment 70,000
Venture Capital 250,000
Total 320,000
Page 71 of 77
Appendix K5- Other Expenses
Other Expenses Data
Payroll Tax Rate 20%
Pre-opening Exp. 10,000
Page 72 of 77
Appendix L- Five Year Balance Sheet
Five Year Balance Sheet End of Year 1 End of Year 2 End of Year 3 End of Year 4 End of Year 5
Assets:
Cash 123,610$ 144,733$ 3,035$ 93,255$ 190,235$
Equipment 165,600 165,600 331,200 331,200 331,200
Less Accumulated Deprec. 11,989 23,977 35,966 59,943 83,920
Net Long-term Assets 153,611 141,623 295,234 271,257 247,280
Total Assets 277,222 286,355 298,270 364,512 437,515
Liabilities:
Equity:
Equity Investments 320,000 320,000 320,000 320,000 320,000
Retained Earnings (42,778) (33,645) (21,730) 44,512 117,515
Total Liab. And OE 277,222$ 286,355$ 298,270$ 364,512$ 437,515$
Page 73 of 77
Appendix M1- Five Year Cash Budget
Five Year Cash Budget Year 1 Year 2 Year 3 Year 4 Year 5
Beginning Balance 132,348$ 123,610$ 144,733$ 3,035$ 93,255$
Cash Receipts
Sales 176,400$ 183,509$ 190,904$ 337,260$ 350,852$
Non Return Revenue 3,750 3,863 3,978 8,195 8,441
Total Receipts 180,150$ 187,371$ 194,883$ 345,456$ 359,293$
Cash Available 312,498$ 310,982$ 339,615$ 348,491$ 452,549$
Cash Payments
Management Salary 40,000$ 41,200$ 42,436$ 43,709$ 45,020$
Other Wages 40,000 41,200 42,436 63,709 65,620
Payroll Taxes 16,000 16,480 16,974 21,484 22,128
Equipment Expense 17,832 17,832 17,832 35,664 35,664
Rent 10,476 10,790 11,114 11,447 11,791
Insurance 756 779 802 1,345 1,345
Utilities 720 742 764 787 810
Fuel 12,775 13,158 13,553 27,919 28,757
Machine Expense 15,000 15,450 15,914 32,782 33,765
Marketing Expense 31,132 908 936 1,927 1,985
Contracted Services 6,500 6,695 6,896 7,103 7,316
City Commision Expense (2,303) 1,015 1,324 7,360 8,111
Total Payments 188,888$ 166,249$ 170,980$ 255,236$ 262,313$
Expansion Investment 165,600$
Ending Balance 123,610$ 144,733$ 3,035$ 93,255$ 190,235$
Page 74 of 77
Appendix M2- Year 1 Monthly Cash Budget
Year One Monthly Cash Budget January February March April May June July August September October November December
Beginning Balance 132,348$ 129,047$ 124,342$ 123,148$ 123,076$ 125,673$ 138,520$ 167,374$ 190,471$ 196,999$ 193,979$ 189,695$
Cash Receipts
Sales 7,149$ 5,775$ 9,212$ 10,312$ 12,924$ 22,961$ 38,635$ 32,998$ 16,774$ 7,424$ 6,187$ 6,050$
Non Return Revenue 151.99 122.76 195.83 219.21 274.75 488.11 821.32 701.48 356.59 157.83 131.53 128.60
Total Receipts 7,301$ 5,897$ 9,408$ 10,531$ 13,199$ 23,449$ 39,456$ 33,699$ 17,130$ 7,582$ 6,319$ 6,178$
Cash Available 139,649$ 134,945$ 133,750$ 133,679$ 136,275$ 149,122$ 177,976$ 201,073$ 207,601$ 204,581$ 200,297$ 195,873$
Cash Payments
Management Salary 3,333$ 3,333$ 3,333$ 3,333$ 3,333$ 3,333$ 3,333$ 3,333$ 3,333$ 3,333$ 3,333$ 3,333$
Other Wages 3,333 3,333 3,333 3,333 3,333 3,333 3,333 3,333 3,333 3,333 3,333 3,333
Payroll Taxes 1,333 1,333 1,333 1,333 1,333 1,333 1,333 1,333 1,333 1,333 1,333 1,333
Rent 873 873 873 873 873 873 873 873 873 873 873 873
Insurance 63 63 63 63 63 63 63 63 63 63 63 63
Utilities 60 60 60 60 60 60 60 60 60 60 60 60
Fuel 1,065 1,065 1,065 1,065 1,065 1,065 1,065 1,065 1,065 1,065 1,065 1,065
Contracted Services 542 542 542 542 542 542 542 542 542 542 542 542
Total Payments 10,602$ 10,602$ 10,602$ 10,602$ 10,602$ 10,602$ 10,602$ 10,602$ 10,602$ 10,602$ 10,602$ 10,602$
Ending Balance 129,047$ 124,342$ 123,148$ 123,076$ 125,673$ 138,520$ 167,374$ 190,471$ 196,999$ 193,979$ 189,695$ 185,271$
Year One Monthly Cash Budget January February March April May June July August September October November December
Beginning Balance 132,348$ 129,047$ 124,342$ 123,148$ 123,076$ 125,673$ 138,520$ 167,374$ 190,471$ 196,999$ 193,979$ 189,695$
Cash Receipts
Sales 7,149$ 5,775$ 9,212$ 10,312$ 12,924$ 22,961$ 38,635$ 32,998$ 16,774$ 7,424$ 6,187$ 6,050$
Non Return Revenue 151.99 122.76 195.83 219.21 274.75 488.11 821.32 701.48 356.59 157.83 131.53 128.60
Total Receipts 7,301$ 5,897$ 9,408$ 10,531$ 13,199$ 23,449$ 39,456$ 33,699$ 17,130$ 7,582$ 6,319$ 6,178$
Cash Available 139,649$ 134,945$ 133,750$ 133,679$ 136,275$ 149,122$ 177,976$ 201,073$ 207,601$ 204,581$ 200,297$ 195,873$
Cash Payments
Management Salary 3,333$ 3,333$ 3,333$ 3,333$ 3,333$ 3,333$ 3,333$ 3,333$ 3,333$ 3,333$ 3,333$ 3,333$
Other Wages 3,333 3,333 3,333 3,333 3,333 3,333 3,333 3,333 3,333 3,333 3,333 3,333
Payroll Taxes 1,333 1,333 1,333 1,333 1,333 1,333 1,333 1,333 1,333 1,333 1,333 1,333
Rent 873 873 873 873 873 873 873 873 873 873 873 873
Insurance 63 63 63 63 63 63 63 63 63 63 63 63
Utilities 60 60 60 60 60 60 60 60 60 60 60 60
Fuel 1,065 1,065 1,065 1,065 1,065 1,065 1,065 1,065 1,065 1,065 1,065 1,065
Contracted Services 542 542 542 542 542 542 542 542 542 542 542 542
Total Payments 10,602$ 10,602$ 10,602$ 10,602$ 10,602$ 10,602$ 10,602$ 10,602$ 10,602$ 10,602$ 10,602$ 10,602$
Ending Balance 129,047$ 124,342$ 123,148$ 123,076$ 125,673$ 138,520$ 167,374$ 190,471$ 196,999$ 193,979$ 189,695$ 185,271$
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Appendix M3- Year 2 Quarterly Cash Budget
Year Two Quarterly Cash Budget Quarter One Quarter Two Quarter Three Quarter Four
Beginning Balance 123,610$ 114,362$ 130,671$ 191,815$
Cash Receipts
Sales 23,028$ 48,058$ 91,969$ 20,453$
Non Return Revenue 485 1,012 1,936 431
Total Receipts 23,513$ 49,070$ 93,905$ 20,884$
Cash Available 147,123$ 163,432$ 224,576$ 212,699$
Cash Payments
Management Salary 10,300$ 10,300$ 10,300$ 10,300$
Other Wages 10,300 10,300 10,300 10,300
Payroll Taxes 4,120 4,120 4,120 4,120
Rent 2,698 2,698 2,698 2,698
Insurance 195 195 195 195
Utilities 185 185 185 185
Fuel 3,290 3,290 3,290 3,290
Contracted Services 1,674 1,674 1,674 1,674
Total Payments 32,761$ 32,761$ 32,761$ 32,761$
Ending Balance 114,362$ 130,671$ 191,815$ 179,938$
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Appendix N1- Pre-Opening Timeline
Page 77 of 77
Appendix N2- Post-Opening Timeline