The application of Social Cognitive Theory in Information Science research on Workplace Learning and...
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The application of Social Cognitive
Theory in Information Science
research on workplace learning and
innovative work behaviours
Twitter: @LJenk2015Email: [email protected] PhD blog: lyndseyjenkins.org
Presented by
Lyndsey Jenkins
Information: interactions and impact (i3) 2017
Co authors: Professor Hazel Hall and Professor Robert Raeside
Edinburgh Napier University
1
Structure of presentation
• Background to presentation
• Value of Information Science perspective
• Theoretical framework of doctoral study
• Application of Social Cognitive Theory
• Empirical work of doctoral study
• Preliminary secondary data findings
• Contributions to theory and practice
Twitter: @LJenk2015Email: [email protected] PhD blog: lyndseyjenkins.org 2
Background
• Doctoral research
• Funded by Economic and Social
Research Council (ESRC)
• Supported by Skills Development
Scotland (SDS)
• Focus on theoretical framework
Twitter: @LJenk2015Email: [email protected] PhD blog: lyndseyjenkins.org 3
Recognise
Create
Champion
Implement
Innovative work behaviour
Twitter: @LJenk2015Email: [email protected] PhD blog: lyndseyjenkins.org 5
Battisteli, Montani & Odardi
(2013)
Influences on innovative
work behaviour
Twitter: @LJenk2015Email: [email protected] PhD blog: lyndseyjenkins.org 6
Information Science
Organisational
Studies
PsychologySupportive
leaders
Individual
abilities
Training
Digital tools
Appealing
workspace
?IWB
7
Information science…
Research Aim Gap
Information Behaviour
(e.g. Hauschildt, 1996)
How information
behaviours influence
innovation
Innovative work
behaviours
Information literacy
(e.g. Crawford & Irving,
2009)
How information literacy
builds skills in the
workplace
How people learn
Knowledge
management
(e.g Liau & Wu, 2010)
How knowledge sharing
influences organisations
Individual learning
Twitter: @LJenk2015Email: [email protected] PhD blog: lyndseyjenkins.org 8
Social Cognitive
Theory
(Bandura, 1986)
A theoretical framework
Twitter: @LJenk2015Email: [email protected] PhD blog: lyndseyjenkins.org 10
Triadic reciprocal causation
Pálsdóttir, A. (2013). Social cognitive theory. In Wilson, T. D. (Ed.). Theory in information behaviour research. Sheffield, UK: Eiconics
Ltd. [E-book] ISBN 978-0-9574957-0-8.
Intra-personal factors (cognitive)
Environment
(social)
Behaviour
Twitter: @LJenk2015Email: [email protected] PhD blog: lyndseyjenkins.org 11
But why this theory?
• Model of Information
Behaviour
• Social learning theory
• Operant conditioning
• Classical conditioning https://lyndseyjenkins.org/2
016/08/02/developing-the-
theoretical-framework/
Twitter: @LJenk2015Email: [email protected] PhD blog: lyndseyjenkins.org 13
Theoretical framework
That awkward
moment when your
supervisors
welcome your idea
with
absolute silence…
Twitter: @LJenk2015Email: [email protected] PhD blog: lyndseyjenkins.org 14
Application to different domains
Educational learning
(e.g. Ellis-Ormrod, 2004)Career decision making
(e.g. Blanco, 2011)
Health promotion
(e.g. Bandura, 2004)
Leadership and management
(e.g. Wood & Bandura, 1989) 15
• Information systems (see
Carillo, 2010 for a review)
• Information seeking and
knowledge sharing (see
Back & Kim, 2002;
Pálasdóttir, 2013).
• Information Behaviour
(Case & Given, 2016, p.201;
Ren, 2000)
Application to information science
Twitter: @LJenk2015Email: [email protected] PhD blog: lyndseyjenkins.org 16
Model of Information
Behaviour
(Wilson, 1997)
Application to theory development
Model of Network
Competence
(Savolainen, 2002)
Self efficacy
Computers
Information
Twitter: @LJenk2015Email: [email protected] PhD blog: lyndseyjenkins.org 17
Information literacy scale
(Kurbanoglu et al., 2006)
Application to scale development
Information literacy Self-efficacy
Twitter: @LJenk2015Email: [email protected] PhD blog: lyndseyjenkins.org 18
Data access
• Eurostat online database
Open access
Free
Lots of data
• Data used:
Community
Innovation Survey
Training, education
and development
Twitter: @LJenk2015Email: [email protected] PhD blog: lyndseyjenkins.org 21
Analysis procedure
• Hierarchical cluster analysis
• Comparison of group means
• Analysis of variance (ANOVA)
Twitter: @LJenk2015Email: [email protected] PhD blog: lyndseyjenkins.org 22
Preliminary results
0
10
20
30
40
50
60
70
80
Sh
are
of
inn
ova
tive
en
terp
ris
es
(%
)
Country
Share of innovative enterprises (all innovation types)
Figure 1: Share on innovative enterprises in European countries 23
Preliminary results
Groups of clustered countries differed in types of innovation they
presented
Organisational innovation
All types of innovation
combined
Product innovation
Process innovation
High level investment
Medium level investment
Low level investment
Marketing innovation
24
Preliminary results
Groups of clustered countries differed in factors that could
influence innovation
research and development
expenditure
external international
collaboration
vocational training
international markets
High level investment
Medium level investment
Low level investment
25
Empirical work
ApplicationCase study
• Determinants
• Measure learning success
• Information behaviours
26
ContributionsGAP IN KNOWLEDGE CONTRIBUTION
How individuals and collectives
develop capabilities to innovate
• Develop knowledge on specific requirements as to how
individuals develop the capability to innovate
Specifc role of culture and
strategy
• Develop knowledge on how culture and strategy
specifically contribute to the development of innovative
work behaviours
How different types of workplace
learning suit different workplace
contexts
• Highlight contextual differences of workplace learning
• Develop knowledge on sector differences of workplace
learning practices
Specific determinants of
successful workplace learning
from both organisational studies
and information science
perspectives (in combination)
• Develop knowledge on requirements of successful
workplace learning on individual (workplace learning) and
collective (organisational learning) levels
• Framework development
• Incorporate knowledge from multiple literature domains
(including theory)
27
Conclusions
• Theories can be ‘borrowed’ from other disciplines if the decision is
justified
• Justification can be from previous studies and the theory application
• Social Cognitive Theory has been used in information science but…
Not in workplace learning and innovation
Not in a multidisciplinary study
• Incorporating multiple perspectives into one study
Adds value to the study (practical and theoretical)
Facilitates knowledge sharing between disciplines
• Data suggests that factors influence national innovation
Twitter: @LJenk2015Email: [email protected] PhD blog: lyndseyjenkins.org 28
References• Anderson, N., Potočnik, K., & Zhou, J. (2014). Innovation and creativity in organizations: A state-of-the-science review, prospective commentary, and
guiding framework. Journal of Management, 40(5), 1297–1333.
• Bandura, A. (1986). Social Foundations of Thought and Action: A Social Cognitive Theory. Prentice Hall: Englewood Cliffs, NJ.
• Bandura, A. (2004). Health Promotion by Social Cognitive Means. Health Education & Behaviour, 31(2), 143-164.
• Battistelli, A., Montani, F., & Odoardi, C. (2013). The impact of feedback from job and task autonomy in the relationship between dispositional resistance to
change and innovative work behaviour. European Journal of Work and Organizational Psychology, 22(1), 26–41.
http://doi.org/10.1080/1359432X.2011.616653
• Blanco, A. (2011). Applying Social Cognitive Career Theory to predict interests and choice goals in statistics in Spanish psychology students. Journal of
Vocational Behaviour, 78(1), 49-58.
• Carillo, K.D. (2010). Social Cognitive Theory in IS Research – Literature Review, Criticism, and Research Agenda. In S.K. Prasad., H.M. Vin., S. Shani.,
M.P. Jaiswal., & B. Thipakon. (Eds). Proceedings of the 4th International Conference, ICISTM 2010: Information Systems, Technology and Management
(pp.20-31). Germany: Springer.
• Case, D.O., & Given, L.M. (2016). Looking for Information: A survey of research on information seeking, needs and behaviour (4th ed.). Bingley, UK:
Emerald Group Publishing Ltd.
• Crawford, J., & Irving, C. (2009). Information literacy in the workplace: a qualitative exploratory study. Journal of Librarianship and Information Science,
41(1), 29-38.
• Ellinger, A.D., & Cseh, M. (2007). Contextual factors influencing the facilitation of others' learning through everyday work experiences. Journal of Workplace
Learning, 19(7), 435-452.
• Ellis-Ormrod, J. (2004). Human learning. Upper Saddle River, N.J: Prentice Hall.
• Ferincz, A., Hortoványi, L. (2014). Beyond Human-Computer Collaboration: Supporting and HinderingFactors of On-the-Job Learning. An Enterprise
Oddysey, 847–868.
• Hauschildt, J. (1996). Innovation, Creativity and Information Behaviour. Creativity and Innovation Management, 5(3), 169-178.
• Kurbanoglu, S. S., Akkoyunlu, B. & Umay, A. (2006). Developing the information literacy self-efficacy scale. Journal of Documentation, 62(6), 730-743
• Liao, S., & Wu, C. (2010). System perspective of knowledge management, organizational learning, and organizational innovation. Expert Systems with
Applications 37(2), 1096-1103.
• Mamaqi, X. (2015). The efficiency of different ways of informal learning on firm performance: A comparison between, classroom, web 2 and workplace
training. Computers in Human Behavior, 51, 812–820. http://doi.org/10.1016/j.chb.2014.11.080
• Oksanen, K., & Ståhle, P. (2013). Physical environment as a source for innovation: investigating the attributes of innovative space. Journal of Knowledge
Management, 17(6), 815–827. http://doi.org/10.1108/JKM-04-2013-0136
• Pálsdóttir, A. (2013). Social cognitive theory. In Wilson, T. D. (Ed.). Theory in information behaviour research. Sheffield, UK: Eiconics Ltd. [E-book] ISBN
978-0-9574957-0-8.
• Savolainen, R. (2002). Network competence and information seeking on the Internet: From definitions towards a social cognitive model. Journal of
Documentation, 58(2), 211-226, doi: 10.1108/00220410210425467
• Ren, W-H. (2000). Library instruction and college student self-efficacy in electronic information searching. Journal of Academic Librarianship, 26(5), 323–
328.
• Wilson, T. D. (1997). Information behaviour: An interdisciplinary perspective. Information Processing and Management, 33(4), 551-572.
29
• Slide 4 – human head - http://productinnovationnow.com/innovation-definition/
• Slide 9 – group - http://blog.crisp.se/2016/04/04/mattiasskarin/12-seemingly-normal-things-agile-people-
do/agile-behaviours-now-b
• Slide 10 – social system - https://worldviewintelligence.com/worldview-programs-and-
consulting/applying-worldview-intelligence-to-social-systems/
• Slide 12 – self efficacy - https://communicatehealth.com/2014/01/i-think-i-can-i-think-i-can-a-tribute-to-
self-efficacy/
• Slide 12 – learning orientation - http://www.histproject.no/node/389
• Slide 12 – happy learners - http://www.lumesselearning.com/tag/ots-learning/
• Slide 15 – educational learning - http://www.freepik.com/free-photos-vectors/classroom
• Slide 15 – career decision making -https://smartbcamp.com/making-wrong-career-decisions/
• Slide 15 – healthcase - http://ihpe.org.uk/
• Slide 15 – learning management - http://www.atc-training.org/leadership-management
• Slide 16 – social cognitive theory - https://www.pinterest.com/explore/social-cognitive-theory/
• Slide 18 – information literacy - https://www.lynda.com/Higher-Education-tutorials/Information-
Literacy/368046-2.html
• Slide 18 – self efficacy - https://success-mohawk.com/2017/02/24/academic-self-efficacy-upgrading-
your-nexttop-computer/
• Slide 21 – data - http://ec.europa.eu/eurostat/data/database
• Slide 26 – networking - http://www.hotel-industry.co.uk/2015/05/hotel-industry-a-changing-business-
landscape/
Image credits
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