The Application of Mis in Honda
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The Application Of Mis In Honda
Introduction
Management Information system is a kind of system which helps in providing information to theorganization so that they can run efficiently. MIS can be regarded as a subset of the whole
internal control processes in an organization which consists of the documents, applications ofpeople, technologies and processes that are used by management accountants which they use for
solving business problems like pricing or costing the service or product (Bidgoli, 2010).
Management Information System is different from the other kinds of information systems
because they are applied in analyzing the operational activities of the organization. Rationally,MIS is used for referring the group of information management techniques applied together for
the support of decision making process in a business which is Expert Systems, Executive
Information Systems and Decision Support systems (Lucey, 2005).
Honda
A manufacturing organization
Honda is the world largest producer of the motorcycles and internal combustion engines that aremeasurable by volume mainly producing more than fourteen million internal combustion engines
each year.
With the progress of Honda in the manufacturing sector, it has also generated astounding amount
of data. Even though IT departments have an advantage over the improvement in the hardware
components for storing large amount of data, but still the fact gap exists in the Honda to met
the needs of useful data at aright time to make effective and efficient decisions.
For Honda, getting right kind of information is important in todays environment which it wasnot required before, therefore reducing costs, enhanced productivity and maximization of profits.
Managers of Honda have to administer the intricacy of the supply chain, internal control and
manufacturing as well as meeting the customer and distribution demands. In todays businessenvironment manufacturers are forced to make effective decisions on a regular basis with the
limited information system. Honda has to face mounting globalization, increased competitionthan before and customers whose needs are reflected in their own facts and opportunities of a
global market.
Besides maintaining proficient business, Honda has grown its emphasis on the informationtechnology. With the rising needs for partnership, connectivity and speed in the modern
economy, Honda has started looking for ways to give authority to their employees so that they
can work smartly to compete with their competitors in the current market scenario. Any businesswithout the information technology is failed to deliver competitive edge and is just wasting the
potential of their human resource. Honda observes this change and adopts useful hardware and
software in their company.
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MISinformation across various departments
With the advent of time, internet and the global economy has got so well with each other suchthat there is requirement of proactive plans to be implemented in the organization, thereby,
constant connection of employees to the web and with each other.
Most of the IT departments are spending their time on budgeting personal computer equipments,
but making choice for the Hondas network hardware infrastructure seems to be a criticaldecision. When planning for the network infrastructure for Honda, it is vital to consider the
issues like how employees will share access to the information, which of the data is important
and how to maintain it, what is the actual demand; is it for wireless computers? And what are
your plans for integrating peripherals. Hondas hardware pattern is the basic element for driving
employees connectivity and collaboration. (Bocji, 2005)
Performance and price are the key determinants which are there to dictate from where to beginthe search. The present scenario for the hardware system consists of wide variety of providers or
manufactures like Juniper, Foundry, Cisco and many more. The MIS systems from the topmanufacturers are useful in providing implausible security and performance but it could be
expensive for the company. Honda maintains the balance between the price and performance forsmartening up their hardware equipments. Many companies are there who specialize in
providing price efficient businesses through brand name network hardware equipment. For the
purchase of new hardware equipment, Honda needs to look its eyes open for the alternatives thatbest suits to their company profile. Even, proper search should be made regarding potential
services and additional support with the hardware equipments purchase. It should be certain that
the hardware manufacturer should have a brand name while keeping in mind the organizations
decisions and interests.
The tools of the management information system help the organization and its workforce inperforming the jobs which are related to the processing of information. The collaboration of
business systems and MIS is useful in decision making as it collates the production reports and
business data.
Application of MIS in Honda
Helps in decision making
With the presence of computer everywhere, it is hard for any business to escape from the use of
IT systems. Some of the fields or departments are there in HONDA where MIS is priceless.
While computers are not able to create strategies of their own but still they can help mangers of
the organization in efficient decision making process and make them understand the usefulnessof strategies. MIS is capable of converting data into useful information which can be employed
in decision making. Even, MIS assists Honda in providing performance reports and financial
statements which is functional for planning, supervising and implementation of plans.
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MIS also aids Honda in collating valuable information and transform it into rational reports
which otherwise be useless as it is impossible to manage volumes of data manually. With thehelp of these reports, Honda can recognize trends and patterns which would be impossible if all
the work is done physically. MIS systems make use of the raw data to run replication and answer
a variety of theoretical questions such as what if concerning modification in strategies. For
instance, MIS can tell Honda about the effect of alterations in price on the sales of their cars. Dueto the Decision Support Systems, Honda can be enabled to make more of the informed decisions
within the organizations which otherwise would be impossible without MIS.
Data collection
Even though MIS helps in collating numerable amounts of business information, but they are
also useful for providing saving time benefit to the employees. In contrast with the past where
files are to b handled manually, now MIS quickly examines the data after entering it into the
computer through data processor. Thus, enhancing faster decision making in the organizationwhich is reflect in the efficient working.
Information system
Everyday business require some or the other kind of information system in the organization.With the computerized system recording and business process management is vital to run the
company at a profit as well as responding to the fluctuations in the market. Managementinformation system, however, are perfect for gathering and reporting information related to the
companys business process. MIS enables Honda to review the data and make use of theinformation for achieving the companys objectives. (Clarke, 2007)
Management methods
The information provided by the MIS help the managers to look at the areas or departmentswhere there is need for the improvement (Pearlson, nd). What will be the techniques and
approaches for correcting the business activities will lie on the part of mangers abilities and style
of management that is practiced in the organization. By making use of de-centralizedmanagement approach, line mangers are able to make corrections quickly as it requires a great
amount of autonomy in the management process. With the centralized management approach,
the power and authority lies with the top management only so that they can take decisions
(Stone, 2002).
Resource management
MIS system allows Honda to look at the utilization of resources and see if they are making use of
the resources in a proper and efficient manner. Equipments, raw materials, assets, labor and some
other are the examples of management resources that must be supervised and monitoredregularly by the organization. With an inefficient use of resources company may be pulled back
in the competitive environment and may loose competitive edge over the competitors. This also
leads to the losses for the company by reducing profit margins and lessening sales.
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Decision process
Many of the companies make use of some sort of decision processes when they gathered
information from the MIS system. Every single unit of data is reviewed and is used to make
decisions regarding operational activities, market trends, profit margins etc. the process of
decision making consists of all the levels of management, tends to generate most well-informeddecisions (Wright, 2009).
Communication
Appropriate communication allows managers to take decisions for the organizations based on the
information provided by the MIS. Communication system permits top-level managers to discuss
the data from the front-line managers and department level managers, thus, creating downward
flow of the communication for making decisions. Upward flow of communication is alsoimportant for the decision making process which allows front-line managers to have an
opportunity to discuss the information from MIS with the top level management. Open
communication flow allows Honda to obtain input or information from all the levels of themanagement to make informed decisions obtained from the MIS system.
Environmental management
With the establishment of the business in the global environment, Honda is planning to introduce
environmental management system for continually improving the practices to be done for theprotection of environment. With the MIS system, Honda is getting proactive to acquire
environmental management ISO 14001 certification for the production processes and other
services. (Garson, 2003)
Kinds of MIS
Financial MISthis MIS states the past and present records of the Honda and its activities. Thefinancial MIS shows the profits and losses of Honda, its financial records to represent how well
company is going, decisions regarding control of the cost and spending of funds.
Manufacturing MISthis MIS monitors the flow of goods and services, raw materials and
components of Honda. Raw goods which are processed on Honda get monitored by this
manufacturing MIS. In this way, Honda with the aid of manufacturing MIS can reduce andcontrol the cost of goods and services.
Marketing MISthis MIS is created for handling all the aspects of marketing like prices, sales,advertisements, product innovations, future decision making etc. Marketing MIS aids decisions
regarding product appearance of the Honda. It helps the company in enhancing customer
contacts by preparing questionnaires for the feedback by customers about the services of Hondaand tracks out the spending habits of the customer.
Human Resource MISHR MIS helps Honda in recruiting and selection of candidates. HumanResource views the requirements of the workers, hiring procedures, workforce rules, and training
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and performance assignments. The task for the Hondas Human Resource MIS is to look at MIS
also deals with the external and internal information or data. The information regarding the
internal working of the Honda can be easily available from the companys network, for e.g.,sales for each car. The information of the external environment can be collated from:
MIS is however, different from information system and data processing system (Lauden, 2007).Operational information systems just read the collated data and perform the tasks like producing
lists of stuff that are required for re-ordering. Data processing systems helps in recording dailytransactions like sales of Honda cars in a particular month. Whereas MIS assist the managers in
analysing and evaluating the data related to the sales to show the pattern and trends of diverse
product lines, enabling them to make efficient decisions regarding the product and its promotionor whether the promotion should be discontinued. It even collects the external data:
Data on the population shiftswith the increase in age of the people, they are less likely to be
interested in customizing cars.
Intelligence about competitors activities this information can be gathered from thenewspapers, articles or from market intelligence.
Government Legislationif there is increase in minimum wages, then financial condition wouldchange.
Economic and Social Factorssales for the cars would fall in a particular area where theemployer had closed its plant.
MIS even collates the data regarding formal and informal flow of the information
Formal Flow of information is the one in which a process is accepted, e.g. downloading the salesfigures across the several branches. External information can be gathered through data collectionagencies like Bradstreet and Dun which provides economic data for the commercial and
academic organizations. Formal flows of information can also be collected from the people who
are working on the similar document at different locations, by making use of company intranetsand e-mails.
Informal flows of information are provided through reading newspapers or articles, chancemeetings, or by watching news. The medical care and payroll of the employees.
Facilitation Decision Making at Three Tiers of Management
Management Information System even provides Honda the information on the regular basis. The
term MIS implies three main functions Arrangement, Purpose and Order. The information
system is useful for various purposes and at various levels. Its main uses are:
It helps in strategic planning and its implementation.
It lessens or reduces the service cycles
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Enhances the productivity of the employees resulting in efficient working
Better understanding of consumer needs and demands
Lessening the product development and marketing life cycles
Smoothening the progress of Honda business and re-engineering process.
The use of MIS can be applied across the administration for
Carrying the procedures of policy making
Carrying the research and development
Recognizing the kinds of risk and ways for managing it
Meeting the necessary legislative and regulatory requirements
Assessing performance, achievements and quality
Enabling the efficient and effective use of resources
Supporting reliable and quick decision making
Providing facts for business transactions
The process of decision making is fundamental at various levels in Honda. These are made
within the Honda at Strategic, Programs, Operational and Activity level. MIS at Different Levelsof Management in Honda:
Senior Managementit directs the senior management for planning strategic business plan,provides information for the positioning of the Honda business, implementing policies and plans,
analysis of competitors and evaluation of performance of the employees and the external factors
which have an influence over the direction of strategic plans.
Middle level of Managementat the middle level, MIS assists managers in performing
operational and organizational functions by providing:
Assessment of resource usage
Data for operational planning
Data for delivery procedures
Information for synchronization of work units
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Ways for controlling budget and problem solving
It also allows middle level management for program administration by
Providing data for implementing procedures
Managing resource usage
Scheduling of project and plans
Providing information for administrating programs
Line Managementit allows line managers to manage activities of Honda by providing
Information for problem solving
Data for making consistent decision making
And information for routine service delivery
MIS plays an important role for providing information to the mangers to perform the above
functions so as they can make informed decisions (Oz, 2009). The main purpose of the
Management Information System is the transformation of data from external and internal sourcesinto useful and valuable information which can be used for making effective decisions.
A manger can take two kinds of decision which can be either structured or unstructuredstructured decisions are repetitive decisions and are taken routinely regarding the replacement of
a supplier or stock. Whereas unstructured decisions need proper insight into the problem,knowledge and evaluation for carrying the business processes.
Mangers have to go through different stages while considering the related decisions
Identify the problemthe MIS provides information regarding the performance of the
departments and where the actual problem is arising
Mull over the solutionproper use of spreadsheet to know the issue like what if Scenario
The solution so chosen is based on the information provided by the MIS and mangers
experience.
The solution is then implemented and reviewed. At this level, MIS again provides the data
according to which solution can be evaluated.
MISAn Efficient Mean to Manage Business Process
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Business process management can be termed or defined as the series of activities that are
implemented in business organizations ranging from planning, leading, organizing, monitoringand controlling (Jeston, 2008). The five major functions of managers of Honda are
Planningthe directive functions for the company like where it is going to operate, diversifying
etc
Organisingit deals with the organising of the resources like space, people, services andequipment.
Coordinatingit requires the coordination of the activities of different departments of Honda
Decision Makingwhat decisions should be taken for the growth of Honda, its products andservices, employees and its IT department
Controllingsupervising and monitoring the activities of various departments of Honda
As a leading company in this global environment, Honda has to face several challenges for
managing thousands of its existing parts and at the same time qualifying, sourcing and approvingnew products. With the increase in competitive pressure, Honda has chosen management
information system for managing their business process in association with qualifying and
sourcing new raw materials so as to meet the critical requirements for scheduling (Magal, 2009).
Problems
New parts are being sourced constantly causing duplication in the organization.
Existing parts are required to be updated with the altering specification.
For the substitute parts, time consuming search has to be done
Solution
With the employment of management information system, the duplication of parts is easily
recognized, thus reducing surplus inventories or stocks.
With the automation of vendors and raw materials and parts, the business process of Honda has
shown efficiency
Search is now become simpler as qualified vendors are supplying parts
Benefits
It provides vision to the managers to see backlogs and buyer workloads
Now time required for sourcing the parts have been reduced due to MIS
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The suppliers and vendors are continually managed while assuring accuracy and reduction in
cost at the same time.
The schedules for the new products are met on time and is exceeded by reshuffling the business
process
With the enhancement of Business processes in Honda, there is need for more efficient
production processes. With the improved and better information and data on the businessprocesses, there is a closer approach to enhance the supply chain management which includes all
the processes ranging from the sourcing of the raw materials to the production and allocation of
the finished products. As a result of the improvement in management of supply chain, Honda isable to response efficiently to the changes in the market. With the efficient implementation of
MIS, Honda is able to react rapidly to the external environment as well as MIS enable the
organisation to render better and efficient service and products to be able to move ahead of their
competitors and enjoying larger share of the market.
While MIS is extremely helpful to generate data analysis and statistical reports, it is also usefulfor creating Management by Objectives tool. MBO is an administrative procedure through which
managers and their subordinates and co-workers concur on the sequences of objectives to be
achieved within a set time frame for the employees. Objectives are set with the SMART
approach, that is, the goals should be specific, measurable, agreed, realistic and time-specific.
The main purpose of SMART objectives is to give basic indicators through which an
organization can judge or evaluate the performance of their employees. To make MBO a success,it is necessary to track the progress rate consistently. For this purpose, MIS system is best to
make use of. As all the SMART objectives are measurable as mentioned in its name, the progress
can be tracked with the help of management reports which are to be analyzed by the policy
makers.
Conclusions
Every organization consists of one or more than one core competency, that is, to have a
competitive edge over their competitors. With the application of proficient management
information system, Honda has better chances to be ahead of their competitors. MIS providesnecessary tools to Honda to better understand the enterprise and the external environment or the
market.
Management information system is an approach set out of internal control that helps Honda
management in operating business day after day. It is just not a tool used for collating theinformation but allows the managers of Honda in the process of decision making that are used bythe management.
With the employment of MIS in the organization, Honda has found many benefits of it in thesystem. MIS assist Honda in describing its objectives and its resources. It even permits the
managers of Honda for creating reports about the activities of the company regarding products
and services, business partners, people, employees and inventories. It helps in keeping the
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resources of Honda in an organized manner. MIS track the records of resources and maintain the
in an organized way.
References
Bidgoli, H (2010), MIS (2010), United States: Sage Publications Inc
Bocji, P. & Chaffey, D., (2005) Business Information Systems: Technology, Development andManagement in the E-business: Prentice Hall
Clarke Steve (2007): 'Information Systems Strategic Management: an integrated approach',Routledge Printing, USA & Canada
Garson, G. (2003), Public Information Technology, London: Idea Group Publishing
Jeston, J & Nelis, J (2008), Business Process Management (2nd ed.): Britis Cataloging- in
Publication Data
Laudon & Laudon, (2007), Management Information Systems (10th ed.): Prentice
Hall
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