The Application of Business Analysis Principles to the Field of Knowledge Translation

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www.neurodevnet.ca WORKING TOGETHER FOR HEALTHY BRAINS Anneliese Poetz, PhD – Manager, KT Core NeuroDevNet Waypoint Research Institute – KT in Mental Health and Addictions Conference Wednesday May 18, 2016 – 3:00pm – 4:30pm (Innisfil Room, Holiday Inn) Barrie, Ontario

Transcript of The Application of Business Analysis Principles to the Field of Knowledge Translation

www.neurodevnet.ca

WORKING TOGETHER FOR HEALTHY BRAINS

Anneliese Poetz, PhD – Manager, KT Core NeuroDevNet

Way p o i n t R e s e a r c h I n s t i t u te – K T i n M e n t a l H e a l t h a n d A d d i c t i o n s C o n f e r e n c e We d n e s d ay M ay 1 8 , 2 0 1 6 – 3 : 0 0 p m – 4 : 3 0 p m ( I n n i s f i l Ro o m , H o l i d ay I n n ) B a r r i e , O n t a r i o

Outline

1) How does business analysis relate to KT? 2) Example of the application of BA concepts to KT work, in practice 3) Why is this important? 4) What’s next?

Business Analysis

Business Analysis

Definition: Business Analysis is the practice of enabling change in an organizational context, by defining needs and recommending solutions that deliver value to stakeholders.

Business Analysis

Definition: Business Analysis is the practice of enabling change in an organizational context, by defining needs and recommending solutions that deliver value to stakeholders.

Business Analysis

Core Concepts: 1. Need 2. Change 3. Stakeholder 4. Solution 5. Value 6. Context

Principles of BA for KT • Identifying stakeholders (those directly/indirectly affected)

• Requirements gathering (needs)

• Incorporating requirements into design/improvement of processes/products – based on understanding of needs, and – feedback on solutions

Improving the Process for creating a KT Product

Problem/Challenge(s): • PIs dissatisfied with process – more work • Inability to get sign off on final copy

Improving the Process for creating a KT Product

Improving the Process for creating a KT Product

Researchers/PIs

KT Core including writers

NeuroDevNet Headquarters

KT Steering Cmte

Improving the Process for creating a KT Product

Problem/Challenge(s): • PIs dissatisfied with process – more work • Inability to get sign off on final copy

Stakeholders: • NeuroDevNet HQ, PIs, student writers, KT staff,

KT Steering Committee

Improving the Process for creating a KT Product

Problem/Challenge(s): • PIs dissatisfied with process • Inability to get sign off on final copy

Stakeholders: • NeuroDevNet HQ, PIs, student writers, KT staff,

KT Steering Committee

Requirements: • The process must allow for the PI to review a

draft that only requires minor edits • The process must create maximum value for

the Network

Improving the Process for creating a KT Product

Method(s): • Root Cause Analysis

Stakeholders: • NeuroDevNet HQ, PIs, student writers, KT staff

Improving the Process for creating a KT Product

Improving the Process for creating a KT Product

Improving the Process for creating a KT Product

Improving the Process for creating a KT Product

Improving the Process for creating a KT Product

Improving the Process for creating a KT Product

The root causes of the problem (the ResearchSnapshot processes) that prevented us from achieving our goal of providing excellent service included: 1) Researchers were expecting a draft that was close to final, that would require minimal editing. 2) Team of student writers trained in clear language writing, but lacked sufficient scientific background for adequate understanding of the material in the original scientific papers. 3) Previous process was new and developed without input from researchers/Principal Investigators (PIs)

Improving the Process for creating a KT Product

Root Cause Identified: • Lack of content knowledge by student

writers

Recommendation: • New process begins with PI choosing

paper, choose trainee writer (content expert)

• Provide CLW training to trainee writer Result: We were able to deliver value: “The research snapshot was a smooth process… with an efficient resident taking the lead on it and great support from NDN KT. ” NeuroDevNet Researcher

Business Analysis

Core Concepts: 1. Need = problem: PI dissatisfaction w process 2. Change = improved process 3. Stakeholder = helped inform the need/sol’n 4. Solution = 3 root causes addressed 5. Value = skill building, more efficient process 6. Context = NeuroDevNet NCE

BA mapped onto KT - For any (NDN) Research Project -

Stakeholder Engagement Defining Needs

Deliver Value Impact of Research

Enabling Change New or Improved Diagnostic, Intervention, Service

BA Concept Application to KT

Why is this important?

Helps make KT Planning & Activities more effective

Why is this important?

Helps move the field of KT forward

Next steps • Currently revising Hybrid

KT Planning Tool according to requirements from pilot testing

• Conducted a Business

Solution Assessment for possibly creating a Hybrid KT Planning App

• Decision to revise .pdf

(most cost effective)

Next steps

Environmental scan to learn stakeholder needs

www.neurodevnet.ca

WORKING TOGETHER FOR HEALTHY BRAINS

David Phipps, PhD, MBA Lead, Knowledge Translation Core

NeuroDevNet [email protected]

Anneliese Poetz, PhD Manager, Knowledge Translation Core

NeuroDevNet [email protected]

Questions