The Advisory Board Company Drives Healthcare Transformation with APIs and Mobile SDKs

The Advisory Board Company Drives Healthcare Transformation with APIs and Mobile SDKs

Ivan Sager

DevOps: API Management and Application Development

• The Advisory Board

• Director, Product Engineering

• Session Number: DO3X100S

• @ivansager

• #CAWorld

©2015 The Advisory Board Company • advisory.com

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THE ADVISORY BOARD COMPANY IN NUMBERS

RESEARCH

AND INSIGHTS

• Dedicated to the most

pressing issues and concerns

in health care

• 300+ industry experts

on call

• 200+ customizable forecasting and

decision-support tools

Memberships Offering Strategic

Guidance and Actionable Insights

PERFORMANCE

TECHNOLOGIES

National Peer Collaboratives Powered by

Web-Based Analytic Platforms

• Leading provider: Over 50% of inpatient

admissions in the United States flow

through our technology platforms

• Over 1.6 million user sessions annually

• Key challenges addressed: physician

performance, population health,

revenue cycle, referral growth, surgical

profitability, and supply/ service cost

CONSULTING

AND MANAGEMENT

Seasoned, Hands-On Support and

Practice Management Services

• 2,500+ years of “operator” experience

in hospital and physician practices

• Principal terrains: hospital-physician

alignment/practice management,

transition to value-based care,

revenue cycle optimization, hospital

margin improvement

• Range of engagements from

strategy/diagnostic to best practice

installation to interim management to

fully managed services

TALENT DEVELOPMENT

Partnering to Drive Workforce Impact

and Engagement

• Impacted the achievement of 84,000+

executives, physicians, clinical leaders,

and managers

• 18,500+ outcomes-driven workshops

tailored to partners’ specific needs

Survey Solutions

• Customized strategies for improving

employee and physician engagement

• National health care-specific

benchmarking database of 740,000

respondents

180,000+

health care leaders

served globally

$700+

million in realized

value per year

1,700+

engagements

completed

7,700+

employee-led

improvement projects

3,900+ 2,800+ 1,700+Hospitals and health care

organizations in our membership

Health care

professionals employed

Hospitals using our

performance technologies


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ALWAYS LOOKING TO IMPROVE…AS WE EVOLVE

• The drive to acquire

• The drive to defend

• The drive to bond

• The drive to comprehend

• The drive to improve


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AS WE EVOLVE… WE ALWAYS FOCUS ON LEARNING

• Find a customer

• Expand customer base

• Expand your offering

• Build partnerships

• Improve broader outcomes


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• Find a customer






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• Find a customer






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OUR JOURNEY CONTINUES TO EVOLVE

API Fabric …


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GATEWAY

• Enterprise platform

• Categorized functional areas

• Carved out areas for public API’s

• Maintain small nimble teams



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GATEWAY

• Break down internal silos

• Established operating principals



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GATEWAY

• High volume transactions

• External partnerships

• Multiple display factors

• Security



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GATEWAY

TRANSFORMATION …REQUIRES AN ECOSYSTEM


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GATEWAY

• Convenience over quality

• Collaboration over prescription

• Access over loyalty

WE ARE NOW TECH SAVVY AND WANT OPTIONS

…gain instant access40%

…save $30$30

52%


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A JOURNEY DOWN HEALTHCARE TRANSFORMATION

MEANINGFUL USE

• Standards & Interoperability

• Improve care coordination

• Robust data on health systems

• Consumer engagement


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STATE OF US HEALTHCARE


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BENDING THE COST CURVE…

BUSINESS LENS

Pop Health Management

• Information-powered clinical decisions

• Primary care-led clinical workforce

• Community Integration


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CONSUMER LENS

Patient activation

• Healthcare choices

• Patient accountability

• Smart Devices


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TECHNICAL LENS

Standards | Interoperability

• API transaction services

• Versions and compatibility

• Standards & Security

• Developer activation


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STICHING IT TOGETHER

Hospitals were not

originally intended to

become mega-technology

centers. Yet, in order to

survive and thrive, that is

what they have become

while harnessing their

existing investments.

Source: https://www.ecri.org/Press/Pages/Interoperability-Challenges-and-Risks.aspx

Our API Fabric Approach…


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OUR CURRENT API FABRIC CAPABILITIES

Member

Applications

Crimson

Business

Applications

Partner

Applications

API Fabric CapabilitiesGateway

ensure

security,

compliance,

reliability

and QOS

API Portal

ease of publishing/

discovering usable

API services across

the firm

API

Management

effective monitoring

and reporting;

auditing; logging

Standards and Governance

Cost&Ops HigherEd iRound RevCycle

Deployment

Automation

deployment

automation of sites

for single/multiple

tenant products

MAG

Securely

share data

outside our

four walls

Devices


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OUR CURRENT API FABRIC CAPABILITIES

Member

Applications

Crimson

Business

Applications

Partner

Applications

API Fabric CapabilitiesGateway

ensure

security,

compliance,

reliability

and QOS

API Portal

ease of publishing/

discovering usable

API services across

the firm

API

Management

effective monitoring

and reporting;

auditing; logging

Standards, Governance, Developer Activation & Security

Cost&Ops HigherEd iRound RevCycle

Deployment

Automation

deployment

automation of sites

for single/multiple

tenant products

MAG

securely

share data

outside our

four walls

Devices


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A QUICK TALK ON STANDARDS AND GOVERNANCE…

Standards

Provide guidelines with boundaries

and examples that force

consistency, maintainability, and

best practices across applications

while aiming to balance

architecture principles with a

positive developer experience.


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A QUICK TALK ON STANDARDS AND GOVERNANCE…

Governance

Is not only intervention, but a guard

rail and safety net to provide

regulated requirements efficiently,

effectively and automated where

possible.


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A QUICK TALK ON DEVELOPER ACTIVATION…

Developer Activation

• Make it simple

• Commoditize patterns

• Manage and scale SDK updates


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A QUICK TALK ON CENTERALIZED SECURITY…

Security

Mobile devices, the cloud, social

networks have changed the way The

Advisory Board partners with

members.

Everyone needs simple and secure

access to all their apps from

anywhere on any device

API Fabric …


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SUPPORT OUR GLOBAL TEAMS

Single Tenant vs.

Multi-Tenant

Varied software

release cycles

across our teams


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Extensive Data Warehouse

• Every data source captured

• All permutations considered

• Incremental load for certain data

TO INTEGRATE, MOST THINK OF AN INTERSECTION


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REST Web-Services

• Only Hypermedia services

• Complete architecture purity

• No to SOAP

TO INTEGRATE, MOST THINK OF AN INTERSECTION


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HYBRID MODEL: FLEXABLIE, SECURE AND SCALABLE

Inpatient

Ambulatory

Practice LDAP

Data Warehouse

• Provides us a transparent way to rationalize services

• Let’s us empower our teams to what is right for their needs in a standard way.

• Provide centralized (v)locations for services .

• Central logging and correlation visibility.


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CHANGING THE CULTURE, BOTTOM-UP

API Fabric Certification program

Certified API Fabric Architect

Certified API Fabric Specialist

Certified API Fabric Developer


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KEY GOALS IN THE NEXT 3 MONTHS?

• Scale our operations internally by

moving support to our DevOps

organization

• Continue to rationalize our

services/APIs and reduce complexity

• Explore SAAS based models to

facilitate our Public API opportunities

• Finer grained services permission

models and usage tracking

The Advisory Board Company Drives Healthcare Transformation with APIs and Mobile SDKs

Technology

Transcript of The Advisory Board Company Drives Healthcare Transformation with APIs and Mobile SDKs