The 9th Annual Library Leadership Institute

Case StudyDisaster & Rebirth: Tomorrow’s

Library Today Library Staffing

ByAzian Mohamad Hamzah CHO JinyoungHAN Zijing HUNG Wai Pui, ThomasPORNTIP Anaprayot YUNG Chi ShingZHANG Xizoqing

Library Staffing

Background and scenarioLow staff morale after the disasterOnly long-term establishment of the

Library Staffing will be discussed i.e. we don’t touch on the project work

At a high level approach

Library Staffing

Crisis vs. Opportunities

Problems encountered Services transformation:

e-collection: from physical item to e-itemweb base service e.g. FAQ, resource guides,

virtual reference servicee-learning learning commonsautomation e.g. self service of check-in and

check-out

Problems encountered

Services transformation: outsource services:

cataloguing and acquisition serviceperipheral supporting service e.g. staff

training, book binding, book transportation and shelving, security guard, cleaning, and etc

outreach program vs. library orientation

Areas to be enhanced

collaboration with universities and institutes

infrastructure upgradingMarketing and promotionFunding raisingE-collection and library collaboration

Organization Chart

Library Director

LibrarianTeam

Administrative Team

IT Team

Library TeamUnit Task /Responsibilities Service

Demand

Reference One to one serviceWeb-base service

↓↑

Collection Development

E-resourcesCollaboration

↑↑

Circulation Check-in and check out ↓

System Librarian

Design library system, e-learning platforms, Web-base services and learning commons

↑

Outreach Proactively liaise with user groups

↑

Library Staff

Major PrincipleAll survived library staff will be retained as far as possible, at least in the first 3 years

Staff training and re-deployment will be arranged

Training for Library staffProvide training on:

E-resourcesNew technical trend for accessing virtual

library e.g. Smart phones and tablet computer, social networking, and etc.

Able to apply and keep abreast of IT knowledge on library services

Administrative Team

Unit Task /Responsibilities

General Administration

•Formulation of mission, vision value

HR M Personnel managementStaff re-deploymentStaff recruitment

Staff Training

Local and overseas

Outsourcing Cataloguing and AcquisitionPeripheral servicesStaff counselling service

Training for Peripheral Services

Provide guidelines and service requirements and let the vendors do the training

IT Team

Not under the administration of LibrarySupports required by Library:

Library system and library network on Internet and Intranet

E-learning platformInfrastructure, software, hardware and Wi-FiCloud application

Organization Chart

Library Director

Librarian Team60%

Administrative Team40%

Services provided before the new library appearsInterim library services:library web pagee-resource e.g. Online database and e-

bookse-referencee-learningoutreach programs

TEAM 5

Thank You