The 5 th International Istanbul Insurance Conference

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Titulo de la Presentación The 5 th International Istanbul Insurance Conference LOSS PREVENTION AND RISK IMPROVEMENT HAKAN ILERI ISTANBUL, 3 rd October 2013

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The 5 th International Istanbul Insurance Conference. LOSS PREVENTION AND RISK IMPROVEMENT HAKAN ILERI ISTANBUL, 3 rd October 2013. CONTENTS. Introduction. Expectations of the Reinsurers. Current Situation. Loss Prevention Measures. Improving the Risk Standards. Cases. INTRODUCTION. - PowerPoint PPT Presentation

Transcript of The 5 th International Istanbul Insurance Conference

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The 5th International Istanbul Insurance

Conference

LOSS PREVENTION AND RISK IMPROVEMENT

HAKAN ILERI

ISTANBUL, 3rd October 2013

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CONTENTS

Improving the Risk Standards

Loss Prevention Measures

Current Situation

Expectations of the Reinsurers

Introduction

Cases

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INTRODUCTION

Riskier World

Local Players’ Roles

Innovations by Reinsurers

Risk Management Approach

Importance of Risk Surveys

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IDEAL(Before the loss)

Proven methodsPrudent actingCompetent personnelSmooth cooperationReasonable budgetingReasonable schedules

REAL(As it turns out to be….)

Trial and errorNegligenceIgnoranceChaosUnderfundingTime pressure

INTRODUCTION

IDEAL VS REAL

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Insurer

Insured

Policy Claim

- Extent - Causation -

Coverage/Liability- Indemnification- Subrogation- Loss Mitigation- Repair- …..

THE THEORY IS SIMPLE

INTRODUCTION

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Insurer

Insured

Policy Claim

Co-Insurer(s)

Principal

OEMs

Sub-Contractors

Banks

Loss AdjusterBroker

Re-Insurer(s)

Lawyers

Experts

Underwriting Claims

Project Site Design

THE REALITY: USUALLY COMPLICATED

INTRODUCTION

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Understand my business

Sufficient capacity

Accurate & Consistent View of Risk

Practical advice

Reasonable premium

Prevent losses

Avoid surprises

Fair claims payments

Understand exposure

Balanced portfolio

Accurate & Consistent View of Risk

Delivery solutions for client

Sufficient premium

Prevent losses

Avoid surprises

Fair claims payments

INSURED INSURER

EXPECTATIONS OF THE INSURED AND INSURER

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EXPECTATIONS OF THE REINSURER

Accurate & Consistent View of Risk

Presentation of data in the requested format

Sufficient premium

Familiarity with the general principles of law governing reinsurance contract

Prevent losses (risk improvement and loss control)

Timely and Comprehensive Reporting

Claims Control

Fair claims payments

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WHERE DO THEY MEET?

Prevent Losses

AvoidSurprises

Accurate &Consistent

View of Risk

Fair ClaimsPayments

PreventLosses

PreventLosses

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CURRENT SITUATION

Differences in expectations

Lack of understanding and communication

Catastrophe Modelling

BI Exposure

Application of Loss Prevention Measures

Risk Managers

Claims Control – Post Loss Mitigation Measures

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LOSS PREVENTION MEASURES

Identification of Risks

Risk Improvements

Development of Loss Control Programme

Business Continuity Plan

Maintaining the programme

SUMMARY

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LOSS PREVENTION MEASURES

Find out if the risk offered is acceptable;

Help in determining an appropriate rate to be charged;

Make recommendations for improvement of the risk;

Make an estimate of the maximum amount, or percentage of the risk that is likely to be lost in one fire or any other loss.

RISK SURVEYS

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LOSS PREVENTION MEASURES

EXAMPLES

RISK SURVEYS

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We have proven equipment!

LOSS PREVENTION MEASURES

EXAMPLES

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We use qualified contractors only!

EXAMPLES

LOSS PREVENTION MEASURES

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Ooops!EXAMPLES

LOSS PREVENTION MEASURES

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We have strict procedures and standards......

?

EXAMPLES

LOSS PREVENTION MEASURES

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Our staff are highly motivated .............EXAMPLES

LOSS PREVENTION MEASURES

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We have fire doors ... Yes, but the walls are not..EXAMPLES

LOSS PREVENTION MEASURES

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We are painters, we paint everything…EXAMPLES

LOSS PREVENTION MEASURES

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No comments…EXAMPLES

LOSS PREVENTION MEASURES

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Fire truck?EXAMPLES

LOSS PREVENTION MEASURES

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Fire door. But what is it?EXAMPLES

LOSS PREVENTION MEASURES

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Risk prevention is not a game…EXAMPLES

LOSS PREVENTION MEASURES

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RISK SURVEYS

OBJECTIVES

The purpose of the risk inspection program is to provide Insurers & Re-Insurers with a comprehensive understanding of this risk, including: Overview of the Plant Compliance of activities and equipment with the

insurance proposal Condition of equipment Plant life management philosophy and implementation Adequacy of maintenance strategy Review of management and technical documentation

and reports Impact of differences on risk profile PML considerations Comments on environmental risks and political/social

risks If BI: review of contracts, redundancies, business

figures, spare part inventory

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RISK SURVEYS

Specific Review Topics

Process and equipment characteristics Prototypical elements Plant organization Maintenance approach, history and schedule Fire protection, detection and suppression

systems, inspection program and records Fire plant/emergency response procedures Capital spares for major equipment HSE and QA/QC manuals Example internal/external risk/safety audit

reports Accident/incident reports + details of any

losses or incidents to date during site works Client organization & management training

program

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IMPROVING RISK STANDARDS

Ability to Understand the Risk

Contract Certainty / Willingness to Handle the Claims

Product Innovation

Risk Manager or Insurance Buyer?

Appointment of Experts

Pro-active approach in loss control programmes

RECOMMENDATIONS

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EXPLOSION AND FIRE – OIL REFINERY IN SPAIN

CASES

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EXPLOSION AND FIRE – OIL REFINERY IN SPAIN

CASES

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EXPLOSION AND FIRE – OIL REFINERY IN SPAIN

CASES

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FIRE & BUSINESS INTERRUPTION–VARNISH & COATINGS MANUFACTURING PLANT IN TURKEY

CASES

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EARTHQUAKE / INDUSTRIAL PLANT IN ITALY

CASES

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CASES

FIRE – COMMERCIAL BUILDING IN SPAIN

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FIRE – COMMERCIAL BUILDING IN SPAIN

CASES

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COLLAPSE OF H2SO4 TANK – FERTILIZER FACTORY

CASES

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CASES

COLLAPSE OF H2SO4 TANK – FERTILIZER FACTORY

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FIRE – PRINTING FACTORY IN IFRANCE

CASES

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FIRE – CONSTRUCTION PROJECT IN KAZAKHISTAN

CASES

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CASES

FIRE – CONSTRUCTION PROJECT IN KAZAKHISTAN

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FIRE – PVC FACTORY IN TURKEY

CASES

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CASES

FIRE – PVC FACTORY IN TURKEY

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CASES

FIRE – PVC FACTORY IN TURKEY

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CASES

ACCIDENT DURING START-UO – HIGH SPEED TRAIN IN MEXICO

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ACCIDENT DURING START-UO – HIGH SPEED TRAIN IN MEXICO

CASES

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THANK YOU / TESEKKURLER

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HAKAN [email protected]

+44 7812 77 44 77