The 3 keys to your Lean Organizational Transformation Success

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THE LEAN TRANSFORMATION 3 SUCCESS KEYS Global Step Up, François Durnez, Sept 15

Transcript of The 3 keys to your Lean Organizational Transformation Success

THE LEAN TRANSFORMATION

3 SUCCESS KEYS Global Step Up, François Durnez,

Sept 15

Lean  Transformations  results  after  3  years

2  %  OK

24  %  <  expec-­‐tations

74  %  with  zero  gains

Business  Programs  versus  expectations

Jeffrey Liker, Mike Rother : Why Lean Program Fail ?

2007

Gartner Survey Shows Why Projects Fail

June 2012

20-­‐25  %  OK

75-­‐80  %  NOK  Budget  and  schedule  

exceeding  more  than  100%  average

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LEAN  TRANSFORMATIONS  FAIL  IN  MAJORITY  Transformations  target  deep  cultural  changes

Clear Vision & clear objectives aligned to strategy

Top Management walk the talk role model

Goals measured easily & visible, everywhere

100%

Lack of right skills and roles scopes at the right level

90%80%70%

Gains vs risks/losses/investment ratio motivating

Lack of employee’s engagement

Pragmatic program linked to real shopfloor issues

1-­‐  Is  your  vision  clear  +  passion  ?  

2-­‐  Are  you  embodying  the  vision  ?  

3-­‐  Do  you  measure  your  goals  ?  

4-­‐  Do  you  have  the  right  skills  ?  

5-­‐  Is  this  solving  your  real  issues  ?  

6-­‐  Do  results  worth  sacrifice/effort  ?  

7-­‐  Are  you  really  actions  engaged  ?

The  7  keys  to  succeed  in  Inspired  Leadership  

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MAIN  FAILURES  ROOTCAUSES  A  need  to  make  3  levels  consistency…

97%of people do not

know values/vision 87%of employees

are not engaged

70%of transformation projects do not

reach their initial goals

QUALITY

PERFOMANCE

COSTS

RISKS

The lack of CONSISTENCY

between:

• Vision & Goals,

• Relations & Leadership,

• Actions & Operations

is the main reason of failure of both

operational activities and

transformation projects

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THE  ENGAGEMENT  AT  THE  HEART  Consistency  between  3  keys  drives  success

VISIONWHERE ?

STRATEGYWHY ?

RELATIONWITH WHOM ?

ORGANIZATIONHOW ?

EVOLUTIONHOW MANY ?

ACTIONWHAT ?

COMBINING  THE  3  CENTERS  6  KEYS  AT  ALL  LEVELS  TO  SUCCEED  IN  STEERING  &  TRANSFORMING

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Build an INSPIRING roadmap combining vision, strategy for break down in right

tactic and goals

Reveal a unique LEADERSHIP with

authentic & efficient relationships for a higher contribution

Focus on cross-functional KEY

PRIORITIES in link with the organization

orientation

STRATEGY

ORGANIZATION

ACTION

VISION

RELATION

EVOLUTION

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THE  ONLY  WAY  TO  SUCCEED  REQUIRES  TO  CONSISTENTLY  INTERLACE  AND  CONNECT  3  LEVELS  ORIENTATION

MANAGEMENT

OPERATIONS

ASSESSMENT & INITIATION Cultural & Performance

EVOLUTIONACTION

ORGANI-ZATION RELATION

PILOT WORKSHOPS

STEERING & LINKINGCOORDINATION

WORKSHOPS AND DAILY

ANTICIPATION & EVOLUTION

ORGANI-ZATION RELATION

ORGANI-ZATION RELATION

STRA-TEGY VISION STRA-

TEGY VISION

EVOLUTIONACTION

ORGANI-ZATION RELATION

EVOLUTIONACTION

ORGANI-ZATION RELATION

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THE  VIRAL  ORGANIC  TRANSFORMATION  DEPLOYS  PROGRESSIVE  INTERCONNECTED  3  LEVELS  STEPS

ORIENTATION

MANAGEMENT

OPERATIONS

STRATEGY

Be Profitable Serve Customers

The breakdown of these elements guides to key objectives to be achieved by the corporation

VISION

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THE  ORIENTATION  LEVEL  INTEGRATES  THE  VISION  WITH  THE  VISUAL  AND  FLUID  FLOWDOWN  

Ambition Market / Customer Study

PositionningStrategy

Financial Goals

Investments

A financial and critical KPI driven allows to:

• Steer main stakes • Break down by level

A visual and inspiring vision drives to:

• Engage all teams• Contribute higher

Alerts Systems

Management Loops & Rituals

Activities Objectives

Business Exec.

Unit Director

Manager

Team Leader

Goa

ls

Mea

ns

Goa

ls

Mea

ns

Goa

ls

Mea

ns

Goa

ls

Mea

ns• Leadership & Team Charta• Decision & Sharing Rules• Delegation & Trust Rules

RELATIONORGANIZATION

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Ambition Market / Customer Study

PositionningStrategy

Financial Goals

Investments

THE  MANAGEMENT  COORDINATES  THE  VARIOUS  ENTITIES-­‐ORGANS  USEFULNESS  BEST  ARTICULATION

Organization structure for activities efficiency and

talents best growth

THE  OPERATION  OPERATES  SIMULTANEOUSLY  EXECUTION  &  CONTINUOUS  IMPROVEMENT

EVOLUTIONACTION

Step

StepContinuousImprovement

Daily challenges

Daily challenges

Daily challenges

Major issue/action

Major issue/action

ContinuousImprovement

ContinuousImprovement

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A manager and leader role in a team requires to combine both sides:

RUNEXECUTEPRODUCEDELIVER

IMPROVECAPITALIZE

GROWINNOVATE

LEAN  TRANSFORMATION  COMBINES  BOTH  ORGANIZATION  AND  HUMAN  EXCELLENCES

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« The key of successful companies stands at the intersection of Science and Art », Steve Jobs

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The Science of Performance

Integrated management system governance:

Risks, Quality, Finance, HR, Innovation…Transformation

programs: Performance, Lean, World Class…

Project and program management

The Art of Leadership

Worldwide leaders best practices

modelingNeurosciences

neuronal success patterns

Emotional intelligence and personality types

behaviors mastery

Inspire your life Impact beyond your organisationINSPIRE YOUR LIFE IMPACT BEYOND YOUR ORGANISATION

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LET’S  KEEP  IN  TOUCH

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