“It’s one thing to call support when we are stumped and need help. Every vendor provides

that. But actively working to empower customers is very different, and that is the kind of

knowledge transfer and support Corepoint Health provides.”

DAVID MARICHAL, ASSISTANT EXECUTIVE OFFICER AT RADIOLOGY & IMAGING SPECIALISTS

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The 10 Most Empowering Things about Corepoint Integration Engine

1 Ease of Use

If you ask any Corepoint Health customer how they find Corepoint

Integration Engine empowering, they will tell you that it all starts with

the product being easy to use.

From many years of hands-on interfacing experience, Corepoint

Integration Engine was designed to balance robust processing with

intuitive features:

■■■ Complete complex interfaces in a simple, confident way;

no programming required.

■■■ Build simple interfaces with a quick drag-and-drop

approach.

■■■ Implement data parsing rules in minutes instead of

hours, using simple test and conformance checking

along the way.

■■■ Reduce the learning curve for new or existing team

members to work on new interfacing projects.

Corepoint Integration Engine was designed to

empower you to take control of your time and projects

with greater confidence and capabilities.

“Prior to Corepoint Health, more programming

knowledge was needed to develop and maintain the

interfaces. Corepoint is easy to use and it is intuitive.

Even when I don’t know how to do something, I can

intuitively figure it out.” KELLEY MCFARLAND, INTERFACE ANALYST, NORTH KANSAS CITY HOSPITAL

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2 Consolidated Monitoring, Alerting and Logging

We understand that effective integrated facilities monitor their interface

environment and consider information trends, alerts and log files as an

influential part of their integration strategy.

Take control of your integrated application environment with Corepoint

Integration Engine by using our web-based console to unite the moni-

toring, alerting, and logging features, including:

■■■ Tailored alerting and monitoring that makes you aware

of problems before they disrupt your workflow and

operations.

■■■ Search tools let you track, review, and filter to an individual

message, group of messages, or messages with a shared

characteristic such as a patient ID.

■■■ Configurable user profiles provide you with customizable

views and permissions for individual users, depending on

which connections are most relevant.

“The enhanced monitoring capabilities in Corepoint

Integration Engine ensures we are proactive in our

service levels. The comprehensive log management

capabilities ensure that we have detailed backups as

well as the ability to easily resend messages if needed.”

SCOTT PERRY, OPERATIONS MANAGER, ARNOT OGDEN MEDICAL CENTER

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3 Implementation Confidence

We understand that you need absolute confidence in your integration

engine so that you can focus time and energy on your most important

projects. With end-to-end testing and other ease-of-use features,

Corepoint Integration Engine empowers you to quickly implement

connections and deliver completed interfaces.

■■■ Know where to focus your efforts with testing capability available

at every iterative modification.

■■■ Compare inbound and outbound messages with highlighted differences

in the message structure.

■■■ Analyze mapping logic to identify which elements are consuming the

most processing time to fine-tune performance.

“The implementation process was so smooth that

none of the internal staff or other application vendors

recognized the transition to Corepoint Integration

Engine running in the middle. It was completely

seamless.” THERESA PALASOTA, SR. PROGRAMMER ANALYST,

GEORGETOWN HOSPITAL SYSTEM

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4 Dedicated and Knowledgeable Support Team

Corepoint Health has a dedicated team of diverse and experienced

support personnel to ensure that you are not alone in solving any

interface challenge.

■■■ Our customer service team is easily accessible by phone or email 24/7.

We are there to help when it matters to you the most.

■■■ Our position as #1 in KLAS® for the last two consecutive years is

another demonstration of our commitment to you and the healthcare

IT industry.

■■■ We will listen closely when supporting you, and we will act on new

requirements, translating them into new features or functionality for

our product roadmap.

Corepoint Health is exclusively focused on healthcare software, allowing

us to concentrate on the issues that matter to you the most as a health IT

professional. Our extensive expertise provides the foundation needed

for you to have confidence in our company, product and support.

“Corepoint Health’s customer support is fabulous.

If I get stuck, I don’t have hours to spend figuring

something out. I know I make a call and get things

resolved in just a few minutes. That kind of peace

of mind is just wonderful.” RAMONA SKINNER, SYSTEM ANALYST, ANNE ARUNDEL MEDICAL CENTER

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5 Adaptability to Standards

With the ever-changing landscape of healthcare standards, Corepoint

Integration Engine stays ahead of the curve, providing you the

features and functions necessary to adapt to the latest industry stan-

dards and government requirements. From GreenCDA to EHR Modular

Certification, the Corepoint Health approach is to lead the industry,

whatever the latest standards.

A proof point is the fact that Corepoint Integration Engine is the first

integration engine to gain ONC certification as an EHR Module.

Corepoint Integration Engine seamlessly works with standards such

as: HL7 (Versions 2 and 3), HL7 CDA and CCD, CCR, X12, NCPDP, DICOM,

XML, and delimited files, among others.

When you need flexibility in connecting, Corepoint Integration

Engine has you covered as well with support for Web Services, FTP,

databases, file support, and others.

By listening to you, we adapt our integration engine to accommodate

the demanding requirements of the healthcare technology industry; we

include the features and functionality you need to make it work.

“An important key element to both of these projects

was getting the right data in the right format.

Fortunately, once we selected Corepoint Integration

Engine, it simplified our ability to support workflow

that required HL7; the tool was easy to work with

and implement.” TODD THOMAS, CIO, AUSTIN RADIOLOGICAL ASSOCIATION

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6 Configurable User Profiles

Corepoint Integration Engine enables you to distribute monitoring

capabilities to other departments or specific users, empowering the

people closest to the application to be proactive on their interface alerts.

■■■ Customize and designate user privileges, including access to start/

stop and view message log files.

■■■ Assign access rights to an individual or group of user profiles to monitor

interface connections pertinent only to their relevant workflows.

■■■ Audit logs provide added security by tracking who has signed into the

system and when.

Configurable user profiles empower you to share the responsibility of

being the first level of support.

“We now can delegate interface monitoring

responsibilities to specific individuals, particularly

in our lab and radiology units…our analysts know

exactly the status of the interface at all times.” AL RESPESS, INTERFACE ADMINISTRATOR, WEST JEFFERSON MEDICAL CENTER

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7 Interface Version Control Management

Corepoint Integration Engine includes native interface version

control to empower your teams to easily manage the transitions between

development, test, and production.

Through our version control functionality, you can track interface history,

compare current interfaces to past interfaces, and roll back to previous

version of the interface engine in the event of an emergency. And, you

decide which version of the configured interfaces are running at any time.

Multiple members of your team can work in parallel in the Corepoint

Integration Engine environment. When the time comes to commit

changes, Corepoint Integration Engine provides an intuitive way for

you to resolve conflicts among multiple users.

“Corepoint Integration Engine delivers the type of

version control features we need… Corepoint Health

understands our requirements and the

health IT market.” DALE MULLINS, INTERFACE ENGINEER, CABELL HUNTINGTON HOSPITAL

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8 Native High Availability

Corepoint Integration Engine provides a native high availability

solution, empowering you to gain increased confidence over the interface

connections and uptime of data processing.

With Corepoint Health’s native high availability solution, there is no

need for you to rely on a third party failover mechanism. Our Assured

Availability™ ensures:

■■■ Message persistency.

■■■ Configuration persistency.

■■■ Automated monitoring of I/O status and network.

■■■ Seamless integration with native alerts.

If there is ever a problem with the primary server, the backup server

immediately takes over and continues processing.

“Corepoint Integration Engine’s approach increases

our confidence since their native high availability

capabilities ensure all messages are persisted in the

backup server, guaranteeing no message is lost.” BRANDON LEWIS, SYSTEMS ENGINEER, IVINSON MEMORIAL HOSPITAL

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9 User Help and Documentation

Corepoint Integration Engine provides you with extensive documen-

tation on how to use the product most effectively.

■■■ Cookbook examples guide you through the implementation of the

solution within the context of common workflow scenarios.

■■■ Context-sensitive help directs you to the documentation specifically

related to the object being used at that time.

■■■ Self-documenting features provide you with valuable interface docu-

mentation for future projects.

“I have found the documentation is incredibly extensive.

I always remind myself, ‘just hit the F1 key,’ and I can

always find what I need!” JULIE PRATT, INTEGRATION ANALYST, WYOMING MEDICAL CENTER

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10 Metrics Reporting

Corepoint Integration Engine metrics provide you with a historical

view of connections and system information. Using the metric informa-

tion, you can quickly determine what events may be influencing the

performance and effectiveness of the integration engine. Common

events include an increase in message volume or increase in number

of connections.

The detailed metric information also provides the ability to look at trending

to proactively:

■■■ Customize and trend server metrics that are important to you for

planning purposes.

■■■ Troubleshoot server issues by pinpointing CPU usage, memory usage,

and other metrics at the specific time of concern.

■■■ Combine metrics data with repository history and log files in order

to debug a single interface or the enterprise.

“The greatest impact Corepoint Integration Engine has

had on our environment is that it takes less time to

manage our interface environment on a regular basis,

and has made maintaining the environment a proactive

process instead of a reactive one.” DARON JOHNSTON, APPLICATIONS PROGRAMMER, WOMAN’S HOSPITAL

Sample Reports

■■■ Message Counts

■■■ Queue Depths

■■■ CPU Usage

■■■ Memory Usage

■■■ ADT and ORM counts

■■■ Disk Space Free

■■■ Disk Queue Length

■■■ Msg Cnts and CPU Usage

■■■ Msg Cnts and Disk Queues

■■■ NISvc CPU vs. Memory

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■■■ Customer Perspectives – corepointhealth.com/youempowered ■■■ White Papers – corepointhealth.com/resource-center■■■ HL7 and Health IT Insights – HL7Standards.com

Discover More

“Corepoint Health is my security blanket in the big, complex world of healthcare integration.”

WILLIAM SMITH, APPLICATION MANAGER, ATLANTIC GENERAL HOSPITAL

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To schedule a demonstration, email sales@corepointhealth.com.