THE 10 MARKETS

TRADING MANUAL

The progress and innovation in internet technology during the past decade have made it possible for people to trade the world. This manual is going to show the advantages trading online the forex

method. On the following pages you will discover the tools you require to succeed in the online trading world, including strategies,

basic knowledge and even schedule.All specified in one place to ease your entrance to the market.

GOOD LUCK IN YOUR ADVENTURE

Website Navigating throughout the personal area .....................................................................................Deposit and Withdrawals ................................................................................... ............... 2 Deposits ................................................................................................................................................ CC deposits ....................................................................................................................................... Wire Transfer Deposits ................................................................................................................. 3 Withdrawals .................................................................................................................................... Support .................................................................................................................. ...........4 Live chat ............................................................................................................................................... Ticket System .................................................................................................................................... Phone ................................................................................................................................................Trading options ................................................................................................................ 5 Platform ...............................................................................................................................................Forex ................................................................................................................................ 6 Placing a Trade .................................................................................................................................... 7Basic Strategies ............................................................................................................... 8 Reading a Trend .................................................................................................................................... The benefits of trading a trend .......................................................................................................... The disadvantage of trading a trend ..............................................................................................."Trading a correction"......................................................................................................... 9 Reading a correction .......................................................................................................................... The benefits of trading a correction ............................................................................................... The disadvantages of trading a correction ..................................................................................Platforms ....................................................................................................................... 10 Mt4 ........................................................................................................................................................ FX Web trader ................................................................................................................................... Mobile apps ..................................................................................................................... 11 FX IOS/Android app .........................................................................................................................Account types ................................................................................................................. 11 Comparison table ............................................................................................................................. Working with your trading specialist ................................................................................ 12 Education center ................................................................................................................................. Online videos ...................................................................................................................................... One-on-one sessions ....................................................................................................................... Webinars ............................................................................................................................................Glossary .......................................................................................................................... 13 Common trading terms .....................................................................................................................Major �nancial events .................................................................................................... 14 The NFP ............................................................................................................................................. Interest Decisions ............................................................................................................................ CPI ...................................................................................................................................................... FOMC meetings .............................................................................................................................................................................................................................

1

W E B E L I E V E I N Y O U1

Website

Navigating Throughout The Personal Area

Navigating your 10Markets online profile is very simple and straightforward.

Step 1 - Login

Log in to your personal client area by visiting 10markets.com.In order to access your personal client area, this stage requires you to authenticate with yourregistered email and password.

Alternatively, visit my.10markets.com to reach the login screen.

Find the login button on the top right side of the home page.

Step 2 – Summery page

The image below is the first thing you see after logging in.A list of your live accounts followed by a list of demonstration accounts.

In order to access Forex trading platforms you will need to have your username - the number found in the first column, labeled “Account”.

Aside from the usual client account and technical utilities found here, you can find your trading account and its details within the Trading Accounts section. It is here that you can reset the password for this and review activity.

W E B E L I E V E I N Y O U

W E B E L I E V E I N Y O U 2

Deposits:

CC deposits

With 10Markets you can use your bank account or your international CC to deposit and withdraw funds and profits in and from your account.Before you start transferring money make sure that your residential addresses are correct on your personal details section, as well, try verifying your account prior to funding the account. It will expedite the withdrawal process in the future.

On your personal client area left main menu you can choose the ‘deposit funds’ tab Making that choice will automatically transfer you to the wanted page.

To make a deposit using a CC,you will need to perform the following few steps:

1. Select the live account which you want to deposit the funds to2. Select your type of CC.3. The necessary details marked with an asterisk must all beentered in the form.4. The deposit process needs to be confirmed by clicking the ‘Deposit’ button.

Deposits made will be acknowledged by 10Markets website.

Deposit and withdrawals

3

Wire Transfer Deposits

Our wire transfer services are being managed by Moneynet.int, a Intermediary company that allows our clients from all over the world to transfer money from their bank account to a local bank account in their country easily and securely.In order to make a transfer like that you will need to generate a personal reference code for a specific transfer.You will be able to generate that reference number by contacting your success manager personally,or by contacting our live support team on the website.

Withdrawals

You can make withdrawals from your trading account by choosing the ‘withdraw funds’ tab from the left main menu on your personal client area. Making withdrawals is a simple process.

1. Enter the desired withdrawal amount into the provided form and then click ‘Next’ at the bottom of the form. 2. The system will determine if additional information is necessary for withdrawal.If so, you will be prompted to enter it. 3. Click the ‘Withdraw’ button to complete the withdrawal request.

Pending Requests: You can monitor the status of your withdrawal either online via your personal client area, or you can get updates from your success manager and our online support team.

W E B E L I E V E I N Y O U

Live chat

Live Chat is one of the best tools on the market assist you with an immediate response.You can open a technical chat if you are having questions about the platforms, but you can also open personal chats in which you can find out more about hot signals and compliance issues. Live Chat is available in several languages: English, German, Arabic and occasionally Russian.Live Chat Agents are accepting chats 8:00 – 18:00 GMT Mon-Thu, on Friday we’re available till 12:30 GMT, after that we stop receiving incoming inquiries till Monday.

Ticket System

The ticket system is connected to our main support email support@10markets.com (emails sent by clients to info@10Markets.com and compliance@10markets.com that are meant to be answered by support are forwarded to our main email box). In case our team is preoccupied with previous enquiries you can live a ticket and it will get reviewed as soon as one of the representatives will be available.

Once the ticket appears in our system it is usually being solved within two business days.

Phone

On 10Markets we are using an IVR system (Interactive Voice Response) that helps us identify if the client is an active client of ours or no. If you are calling us and your success manager is available you will be directed to him immediately to save time, however, if you are calling from an unrecognized number you will be transferred to our support repre-sentatives. If for some reason your success manager is unavailable to take your phone call he will call you back within a time frame of up to 8 hours.

A good support department can really make a difference.

Our Support Department has several tools to take care of you: Live Chat on the website (accessible anywhere on the site), ticket system connected to our primary email support@10Markets.com, Service Desk, and of course, we’re available on the phone.Let’s find out more about those tools:

Support

4W E B E L I E V E I N Y O U

Support

Platform

The financial markets are comprised of four Capital Markets; Currencies (coins), Commodities (Resources), Stocks (Company shares), Indices (index groups).Trading existed from the dawn of time, every one of us exchanges at least once in their life one currency for another for a trip and receives a different amount per coin on their return trip, and while there are similarities between these scenario and forex trading there must be some clarifications to two terms the client won’t understand unless you add metaphor.

24 hours a day 5 days a week of potential profits!

Instant execution, no need to call the bank and wait.

Simplicity, everyone can learn and everyone can earn.

Risk management in your control.

More potential money than the bank.

W E B E L I E V E I N Y O U5

Trading options

W E B E L I E V E I N Y O U6

Buying gold (for example) could be demonstrated with this scenario:

1. You enter to a gold shop, in the shop there's limited supply of gold.2. You buy the option to buy a hundred ounce of gold (a gold contract) - basically hold the gold in your hand and put the money on the table (the collateral money here serves as a margin).

Prices change?

1. People who actually buy and sell gold affect supply and demand2. Inflation change on the paired currency Now, the price of the gold is different, for the example the price of gold is now 20 more USD per ounce, because you bought the option to buy gold you turn in the option and receive 20 more USD to each gold ounce you have.Selling works the opposite, instead of entering the store with money, you enter with gold ounces and put them on the table as collateral and receive money for them, and it’s basically using the gold as currency for USD. Once these concepts are clear, it’s easy to understand the potential.In the next few pages we are going to walk you through the 10Markets Web Trader and it’s functionality. Before receiving access to it you will be required to log in with your trading account number and associated password. Click the Real Trading Login button and you will be prompted to input your trading account number and its password.

It’s important to understand that buying or selling an option in the forex is not like buying or selling an actual item.While in life buying implies a change of ownership, in trading - in practice - you won't receive a truck full of gold for every contract you're buying.

Forex

HISTORY

W E B E L I E V E I N Y O U7

10Markets offers a wide selection of currency pairs, commodities, stocks and indices for you to trade. Using the leverage we offer every currency unit you have in your account gets a boost! It basically means that all asset types are supported with buying power in the form of leverage so that you can open bigger trades with less margin required. Currencies – 1:200/ Commodities – 1:50 / indices – 1:50/ Stocks – 1:10

The leverage allows small accounts to have access to many of the same assets as the big traders and lets the latter succeed much quicker!

Placing a trade

1. Select your asset

The first thing you need to do is click an item on the asset list and click BUY or SELL.

2. Fill out the order

Once you have chosen to buy or sell it’s time to decide how many contracts you wish to trade on – 30 contracts of AMAZON in the image below and click the BUY or SELL button again in this new window.

Optionally you may input a Stop Loss and Take Profit for your trade. These are manually set limits to automatically close your trade at a profit or deficit once the decided market price has been reached.

AMAZON

W E B E L I E V E I N Y O U8

Support

Monitoring and results

All ongoing trades and past trades can be found in the bottom of the web trader. The Open Positions tab will show you current trades and the History tab will display closed trades.

To get your profit you are required to close a trade at the right moment. To do so, double click the entry in the open positions tap and click on the red close button. You will receive a confirmation when successful. After successfully closing the trade it will appear in your history. The History tab will prompt you to select a time interval for the trade history and afterwards generate the item list.

Basic strategies

Forex isn't time based, as such - you actually benefit from longer term positions that are rightly placed.The easiest concept to grasp is "reading a trend".

Reading a trend:

A trend is basically a channel (two parallel lines) of market prices in a decreasing or increasing direction.It is observable by zooming out to the middle setting, and scaling out from a minute into a whole month.

The bene�ts of trading a trend:

1. By trading a trend you ensure that even if the market goes against you on the short term, on the long term it goes with you and supports your position.2. A trend is extremely easy to read and you can do this without much training or previous experence, it is visible from distance.

The disadvantage of trading a trend:

If you measure your probable risk - you need to be looking to the worst of all times in both directions.While you trade with the trend, the majority of the movement is behind you - therefore the risk is determined as larger on the short term - to avoid you must prepare a large equity - to maintain margin levels.

W E B E L I E V E I N Y O U9

"Trading a correction"

The market moves only by abnormal movements, every movement you will observe will have a counter force attempting to correct it - the larger the movement the larger the opposition that follows.

Reading a correction

a correction happens in contrast to the trend, therefore you are required to understand how to read the trend, and prepare for spikes in the trend direction, this method requires training in hedging in case of a misplaced trade.

The bene�ts of trading a correction:

1. Quick aggressive profits will result in a well-timed correction entry.2. Properly trading a correction is extremely easy and does not require additional training.3. If you're focusing on a particularly large spike that is based on fundamental elements your profits would be swift.

The disadvantage of trading a correction:

Trading a correction require high awareness to the market, and constant observation, it is not suitable for swingers or intraweek traders, people with weak hearts or pregnant women.

W E B E L I E V E I N Y O U10

Platforms

Our company’s goal is to take our clients trading experience to the next level! Our clients are free to trade any type of instrument, safely and easily. Trade international currencies, shares, stocks as well as futures and CFD's on a clear, graphical cutting edge platform. They may use any strategy to maximize profit on FX, the clients see all of the possibilities in one convenient venue.

Being a company well familiar with internet technology, we understand the value of an up to date platform. No more cluttered charts with market slippage, 10Markets platform guarantees our clients are up to date on all possible trades fitting their account.

The shared wallet option allows them to not only see, but to take advantage of any opportunity they may wish to take, capitalizing on any global market at any given time.

Mt4

MetaTrader 4, also known as MT4, is an electronic trading platform widely used by online retail foreign exchange speculative traders. It was developed by MetaQuotes Software and released in 2005.

MT4 is designed to be used as a stand-alone system with the broker manually managing their position and this is a common configuration used by brokers.

MetaTrader provide two types of trading orders, Pending Orders and Market Orders.

FX Web trader

The online FX web trader contains all the assets available to trade on with our company along with all the usual tools forex traders are using to increase their profits; indicators, trailing stops, TP, SL, pending orders and basically every tool that can help the client analyze the market and create a profit.

W E B E L I E V E I N Y O U11

FX IOS/Android app

The FX app is operated by MetaQuotes and is well known among forex investors. It is a high ranked app and if a client is already experienced with the market and doesn’t have a lot of free time he is surely going to enjoy it.

Mobile apps

Account types

Comparison table

Bronze 250 Silver 2500 Gold 5000 Premium 100 Platinum 2500

Market review andreasearch via email

Personal trading specialist

Two daily live webinars

On Demand access to trading centrals' signals

Capital inssurance

Live trading sessions with Personal trading specialistIntroducatory one-on-one session with an analyst

Education program

Expedited withdrawals

Tradency - RoboX AutoTrader

Premium trading floor access

Tailor made spreads and swaps options

V VVV V

VV2 Weeks V

V VVV V

VV1 Month Premium

VV3 Trades

1/Month 2/Month 1/Week

VV

2/Month 1/Week

VV

VV

V

V

W E B E L I E V E I N Y O U

12

It’s always important to have someone on your corner.

When trading with 10Markets that person is your trading specialist.

Your trading specialist is automatically assigned to you when you first fund your account. He will usually contact you up to 48 hours from that moment.

He is basically the direct contact between you and 10Markets, and it is his job to service you and assist you with any request you may have.

Our trading specialist are all experienced with the market and have worked very hard to get to their position. They are handpicked from thousands of candidates from all over the world and are all fully trained so that none of your questions will be left without an answer.

You can usually get in touch with them via email, Skype or phone, and the premium trading specialist can also be reached via WhatsApp.

Working with your trading specialist

Education center

Online videos

The 10Markets Education center is perfect for those who never have time. Assembled from over 100 short videos that will instruct you how to take your first steps in the trading world, and the best part is that there are no time limits for the videos so you can take your time with it. The tutorials are designed specifically for novice traders to learn from the basic terms, strategies and differences between the markets and are available to all the clients of the company without extra charge.

One-on-one sessions

If you are looking to get serious about trading we definitely recommend the one-on-one education pro-gram. During which you will work with your personal success manager and an analyst from our team. The education program is tailor made to your needs and will assure you the highest level of success using the tools you will acquire.

Webinars

10Markets is the only company in the market that provides its traders with TWO live trading sessions a day. The webinars are streamed either to our homepage, as well as to our YouTube channel. There is no need to sign up or pre-register to the webinar, all you need to do is to simply open up your computer and go on the 10Markets homepage before it starts.

The webinars are held every day at 9am GMT and 3pm GMT, there is a banner on the homepage with the schedule. The purpose of these webinars, is to get you more involved as our chief analyst will open live trades and explain his thought process, and also give you an interactive and fun experience.

W E B E L I E V E I N Y O U13

Glossary

Common trading terms

Forex - Foreign exchange options Buy/Ask/Long – buying an optionSell/bid/Short – selling an optionCFDs – Contracts for Difference, options and futures that encompass commodities, indices and stocksPairs - currencies measured as a pair and therefore are often referred to as pairs Commodities - valuable resources Stocks / shares - a divided ownership of company, some shares are controlling the company, while others just give you the privilege of dividend Indices (plural, in singular - index) = an indicator to group of stocks, every company traded by stocks can belong to an index if it fits the criteria of both stock price and nature of business.Trading volume – The cumulative amount of money that was placed inside marginRisk - Margin/equityEquity - reflects your balance after credit and also takes into account the float profit from open trades.

Margin / collateral margin / maintenance margin - amount of money that you allocate for the purpose of entering positions on your contracts, this amount is not removed from your balance due to being allocated to the trade, and will remain within the trade until the trade is closed either manually or automatically. Margin level - percentage of your safety level (equity / margin)x100(for percentage)Free Margin - non-allocated funds in your account that can be allocated to additional non hedged positions

Float - Potential profit observable while a position is open, also known as open P&L (profit and loss).

Hedging - bordering (literal translation) - of a trade from both sides, this can be a full hedge (exactly the opposite of the trade), part hedge (part of one position is in its opposing trade) etc.

Quote - slang, the current market price of a certain base asset in its quoted asset (example: EURUSD quote is euro's price in USD)Spreads – the amount of money that is charged with every forex transaction Bullish (hawkish) - a pattern definition for a trend as a strong or positive trendBearish (dovish) - a pattern definition for a trend as a weak or negative trend

W E B E L I E V E I N Y O U14

When: The first Friday of the month

What: Detailed Employment Report in the USA

Why: The NFP is infamous to cause unstable day, full of volatility (the power of employment = the power of the economy)

The report is easy to predict and successful trade can earn between 7 to 15% of the account with the right risk management.

Major �nancial events

The NFP

When: depends on the country

What: Interest rates decisions in a specific country

Why: interest rate decision is the most radical monetary policy, it changes the value of the coin at its core, and therefore effects the currency directly.

Interest Decisions

When: depends on the country

What: Consumer price index

Why: CPI report tells us about how much the individual's currency got weaker or stronger against itself.

CPI

When: middle and end of each month

What: Complete monetary status and statements to the press

Why: FOMC controls a third of the dollar movement causing tremors, it’s often worth following on both

the short and the long terms.

FOMC meetings