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Thank you for your interest in the Columbus Blue Jackets.

One of the primary objectives of the Blue Jackets Inside Sales Department is to develop future sales professionals and leaders of our organization. We are committed to providing members of our team with a strong foundation upon which you can build a long and prosperous career in the sports industry. As an Inside Sales Representative you will benefit from an on-going training program by members of the Blue Jackets management team as well as some of the best ticket sales trainers in the sports industry. You will learn best practices, sales techniques and valuable communication skills that will serve you well throughout your life and career.

We are extremely excited about the future of our organization. On and off the ice we believe we are building a championship organization that has a strong commitment from ownership and senior management, tremendous opportunities in front of it and the resources to capitalize on those opportunities.

We are constantly looking for the next All-Star to join our team. If you are serious about building a sales career in the sports industry and you are competitive and have a willingness to learn and strong desire to excel, we would welcome the opportunity to talk to you. We are proud to have developed a number of high quality sales professionals and we are confident that we can provide you with a solid foundation upon which to build your career in sports. Your commitment and the level of effort you put into the program will determine how quickly you become a top level executive.

Please take a few minutes to review the following pages of information on our organization, the Columbus area, our management team and the opportunity we have to offer. If after reviewing this information you would like to learn more, please feel free to contact me or one of the other members of our sales management team listed in the pages that follow.

Thank you again for your time and consideration. We hope to have an opportunity to speak with you soon.

Sincerely,

Joe AndradeVice President, Ticket Sales & Service

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AS BLUE JACKETS...Our mission is to provide world class, major league sports entertainment for our fans and corporate partners that delivers a high level of value worthy of their support and investment in us. We are focused on building and maintaining a winning tradition throughout the organization. We will continually develop a reputation of integrity and professionalism through initiatives sensitive and responsive to the community we live in and represent.

WE BEHAVE TRUE TO OUR GOLDEN RULE.We treat our fans, corporate partners, service partners, players, employees, owners, vendors and competitors as we would want to be treated.

WE BELIEVE STRONGLY THAT OUR PEOPLE ARE OUR MOST VALUABLE ASSET.People respond to recognition, opportunity for growth and fair compensation. We are always respectful to each other and each person’s role, while maintaining high expectations of ourselves and our fellow associates. We will sustain a positive work environment, and will help each other at every turn.

IT IS NOT US AND THEM. IT IS US. WE ALL FIGHT FOR EACH OTHER.

OUR FANS ARE OUR PRIORITY.We understand that a business with no customers is no business. Without our fans and their desire for entertainment and passion for the team, we have nothing.

WE WORK TO EARN THE SUPPORT OF OUR CORPORATE SPONSORS.We endeavor to develop true win-win partnerships with other organizations by providing exposure and promotions that help them achieve their business goals. We are always loyal to our partners, and work to make them part of our team.

WE ARE GOOD CITIZENS.We practice good citizenship at all levels and conduct our business in a professional and ethical manner at all times. We encourage our people to give back to the community by actively taking part in charitable and worthwhile causes. We believe the Columbus Blue Jackets organization is an asset of the community and our actions will make our community a better place.

EVERYBODY HAS A ROLE TO PLAY AND WITHOUT EACH ROLE,THERE CAN BE NO WHOLE.

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The Columbus Blue Jackets Inside Sales program is designed to provide a strong foundation for young professionals to launch their sales career in the sports industry. Training consists of group and one-on-one instruction to teach best practices, develop sales techniques and broaden communication skills. The program is built from the principles and sales techniques that are industry standard in the NHL, NBA, MLB and NFL. Many of the executives working in professional sports began their career in an Inside Sales program.

Inside Sales Representatives focus on selling season ticket plans, group outings and premium seating inventory on an individual game basis. The Inside Sales department plays an important role in the Blue Jackets ability to build a winning organization on and off the ice.

Our Inside Sales program has produced numerous senior level promotions including our current Director of New Business Development. One of our main objectives is your professional development. It is our desire to promote from within and fill all senior level sales positions from our Inside Sales program.

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INITIAL TRAININGOur initial training program is a two-week process to introduce you to the culture of the Blue Jackets organization and Ticket Sales team and lay a foundation of proven sales techniques and strategies to prepare you for success. Your first day will include an orientation, history of the franchise, a Nationwide Arena tour, our expectations of you, a roadmap of how we successfully operate as a Ticket Sales team and introductions to the Blue Jackets staff. We will coach you through the sales process and apply essential sales principles to maximize your potential. Training consists of one-on-one role-plays, group role plays, face-to-face tour walkthroughs and product knowledge exercises.

ON-GOING TRAININGWe train on an on-going basis to continually develop your product knowledge and presentation skills. The organization’s commitment to on-going training and continuous improvement is essential to your professional development and long term success in the sports industry. Weekly training sessions are conducted as an Inside Sales team and individually.

OUTSIDE CONSULTANTSFrom time to time throughout the year we engage industry leading outside sales consultants to provide additional training and knowledge to provide you every opportunity to be successful.

ONE-ON-ONE MEETINGS/MENTORSHIPOur one-on-one meetings are utilized as an open forum for you to ask questions and gain honest feedback from the Director of New Business Development and other members of the sales leadership team. Typical topics include assessment of professional development, areas for improvement, sales pipelines, goals, pacing and career advancement.

FACE TO FACE AND EVENT BASED SELLINGWe host numerous events throughout the year to encourage face to face selling with clients and prospects. Events may include access to players and coaches to assist in the sales process. In addition to special events, individual behind the scenes tours are a focus of an Inside Sales Representatives’ daily responsibilities.

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The Inside Sales team regularly schedules a variety of teambuilding activities to strengthen relationships among team members, encourage teamwork and goodwill in the community.

ALL STAR WINTER PARK 2015 SALES AWARDS CEREMONY

SOCCER AT CREW STADIUM TRIP TO LAS VEGAS

VOLLEYBALL TOURNAMENT COLUMBUS CLIPPERS GAME

10K CELEBRATION PLAYGROUND BUILD

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INSIDE SALES WALL OF FAMEThe Inside Sales Wall of Fame is a special form of recognition for an Inside Sales Representative when they are elevated to a senior level role within the Ticket Sales & Service Department. During a presentation in front of the Ticket Sales & Service team and the Blue Jackets Executive team, you will sign your puck which will be displayed in the Ticket Sales Department for years to come.

SALES AWARDS CEREMONYAt the conclusion of each season we hold a Sales Awards Ceremony to celebrate the successes of the past year and recognize those individuals whose efforts especially stand out among Ticket Sales and Corporate Sales. This annual event is held at Big Red’s Lodge, home of our founder John H. McConnell. Ten awards are presented including the Calder Memorial Trophy, which is given to the first year Inside Sales representative who generated the most new business revenue.

Justin Dunn, Inside Sales Manager Promotion Inside Sales Wall of Fame

2014-15 Calder Memorial Trophy winnerZoey Osman pictured with President Mike Priest

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The following people have advanced through the Columbus Blue Jackets Inside Sales Program as of April, 2016.

MANAGEMENTJustin Dunn, Manager of Inside Sales ..............................................................................Class of 2012Donovan Powell, General Manager (Detroit City FC).......................................................Class of 2013Drew Ribarchak, Director of New Business Development .............................................Class of 2007 Sean Tobin, General Manager (Illinois State University) ................................................Class of 2012

CORPORATE PARTNERSHIPS & PREMIUM SEATINGIan Bernadas, Premium Seating Account Executive .......................................................Class of 2011 Zachary Brown, Premium Seating Specialist ..................................................................Class of 2014Victoria Centers, Corporate Partnerships Account Specialist (D.C. United) .................Class of 2013Mackenzie Crawford, Premium Seating Account Executive (Philadelphia 76ers) ........Class of 2007 Erica Ganyard, Corporate Development Account Executive ...........................................Class of 2011 Amber Krill, Corporate Partnerships Account Specialist ..............................................Class of 2008 Chase Leonard, Corporate Partnerships (Monumental Sports & Entertainment) .......Class of 2011 Desiree Perez, Corporate Partnerships Account Specialist (Phoenix Suns) ................Class of 2010 Caitlin Reagan, Corporate Partnerships Account Specialist ..........................................Class of 2011 Sean Siebenkittel, Corporate Development Account Executive (University of Cincinnati) ......Class of 2011

SEASON SALES ACCOUNT EXECUTIVE Dave Ambrogi .....................................................................................................................Class of 2008 TJ Brown (Pittsburgh Power) ............................................................................................Class of 2010 Rob Cangialosi....................................................................................................................Class of 2007 Maxwell Cohen ...................................................................................................................Class of 2014 Dan Forman ........................................................................................................................Class of 2008Noah Heiber .......................................................................................................................Class of 2015 Mark Hicks (Stockton Heat) ...............................................................................................Class of 2014 Cody Johnson .....................................................................................................................Class of 2012 Tom Johnson ......................................................................................................................Class of 2010 Ellen Keough ......................................................................................................................Class of 2011 Matthew Kill .......................................................................................................................Class of 2014Taylor Kuehl .......................................................................................................................Class of 2015 Joe Lombardi .....................................................................................................................Class of 2013 Kevin Masters ....................................................................................................................Class of 2008 Tim McDonough .................................................................................................................Class of 2013Alex Moormeier (Indianapolis Indians) ............................................................................Class of 2014Zoey Osman ........................................................................................................................Class of 2014 Malinda Smith ....................................................................................................................Class of 2014Steve Petures .....................................................................................................................Class of 2007Joe Powell ..........................................................................................................................Class of 2013Brian Wilkinson (Arizona State University) .....................................................................Class of 2015Blake Williams (Cincinnati Reds) ......................................................................................Class of 2009

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The following people have advanced through the Columbus Blue Jackets Inside Sales Program as of April, 2016.

SEASON TICKET SERVICE COORDINATORShannon Buckner (Florida Panthers) ...............................................................................Class of 2012Heather Crago ....................................................................................................................Class of 2011 Amanda Crandell ...............................................................................................................Class of 2015Michelle Furr ......................................................................................................................Class of 2012 Zayna Ibrahim (Cleveland Browns) ..................................................................................Class of 2013 Carmelo Marzullo ..............................................................................................................Class of 2013 Morgan Obendorfer ...........................................................................................................Class of 2014Katie Ronske ......................................................................................................................Class of 2010 Courtney Spiegel ................................................................................................................Class of 2013

GROUP EVENT SPECIALIST Leah Cover..........................................................................................................................Class of 2014Grant Jamieson ..................................................................................................................Class of 2007 Lauren Lawson ..................................................................................................................Class of 2011 Sarah Lehman ....................................................................................................................Class of 2007 Kiara Slabach (University of Kansas) ...............................................................................Class of 2014Kevin Wharff ......................................................................................................................Class of 2008

OTHER SUCCESSFUL PATHS Shivani Banker, Ticket Sales Coordinator ........................................................................Class of 2012 Joe Denny, Ticket Operations Coordinator (Oklahoma City Thunder) ............................Class of 2014Mason Fisher, Marketing & Fan Development Coordinator ............................................Class of 2010 Jesse Ghiorzi, Sr. Manager of Brand Development (U/S Sports Advisors) ..........................Class of 2008Brandon Haas, Ticket Operations Manager .....................................................................Class of 2007 Connor Kruggel, Ticket Operations Manager (Air Force Academy Athletics) ......................Class of 2010 Katie Massey, Community Relations Coordinator ...........................................................Class of 2012

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Inside Sales Representatives have the ability to sell a variety of season, group and premium seating products. This provides the representative with the flexibility to match the client’s needs with the proper solution for that specific prospect.

OUR CURRENT SEASON TICKET INVENTORY INCLUDES:• Full season ticket plans, including The Red Line Lounge• Half & Quarter season packages• 6 game packages

OUR CURRENT GROUP AND PREMIUM TICKET INVENTORY INCLUDES:• Groups of 10 or more• Loge Boxes & Terrace Tables• Suites & Party Towers• AAA Sky Terrace• Scioto Downs Frontline Seats• Group Experience packages• Premium Seating for Nationwide Arena & Schottenstein Center events

The Columbus Blue Jackets sales team is dedicated to adding value and creating unique experiences for our clients. Benefits include behind-the-scenes tours, meet-and-greets with players and coaches, backstage passes, tunnel of pride, special invitations to Q & A sessions, Zamboni® rides and much more!

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LOGE BOX PARTY TOWER

EXECUTIVE SUITESCIOTO DOWNS FRONTLINE SEATS

THE RED LINE LOUNGE

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The Inside Sales Representative’s responsibilities under the direction of the Manager of Inside Sales, include selling & servicing new accounts, creating new ideas to increase ticket sales and performing various administrative functions as needed.

TASKS & RESPONSIBILITIES:• Sell Columbus Blue Jackets ticket products including season ticket plans, group tickets

and individual events• Build relationships to grow each representative’s account base through repeat business

and referrals• Conduct in-arena appointments/tours to assist in closing new business• Meet or exceed weekly and monthly sales goals• Make new business calls to prospects on targeted lead lists provided by the Blue Jackets• Proactively look for ways to create incremental business opportunities with existing customers• Provide superior customer service to clients – existing ticket holders, prospects and

single game buyers• Maintain complete and accurate computerized records of all clients and prospects in our

CRM database• Handle incoming calls from prospects and existing clients• Actively research and prospect new sales leads• Work games and other events to support ticket sales initiatives• Additional responsibilities as assigned by the Manager of Inside Sales

Our Inside Sales program offers a competitive compensation package that includes an annual base salary, commission plan and bonus structure.

FIRST YEAR EARNING POTENTIAL:$25,000-$30,000

BENEFITS:• Medical & Dental Coverage (after one month of employment)• 401K (after 12 months of employment)• Vacation and Sick Time• McConnell Heart Health Center Gym Membership• Parking• Tickets to Events• Employee discount at FS Ohio Blue Line Team Store• Vision Coverage Option

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Columbus, Ohio’s capital, is located in the heart of the Buckeye State and is one of the nation’s fastest growing metropolitan areas. The community offers residents a variety of cultural, entertainment, and educational opportunities. Columbus enjoys a very reasonable cost of living and is currently ranked 5th lowest among the 24 NHL cities in the United States (Source: Career Builder).

Columbus offers an exciting mix of sports including: MLS’s Columbus Crew, the Columbus Clippers (AAA affiliate of the Cleveland Indians), and the Columbus Blue Jackets. Add to that list the talented teams representing The Ohio State University and the 15 other area colleges and universities.

The arts and cultural amenities of Columbus rival those found in other major cities across the United States. Residents enjoy an abundance of galleries and performance space, exciting downtown festivals, and world-class restaurants.Recently, Columbus has been recognized by a number of publications and websites including:

• “Best Places For Business and Careers” - Ranked #24 by Forbes• “Best Cities for Single Young Professionals” - Ranked #11 by Forbes• “Best Cities for New College Graduates” - Ranked #9 by Businessweek• “The Vitality Index” - Ranked #8 by Creative Cities Int., LLC

“A ROBUST AND BALANCED BUSINESS COMMUNITY WITH MANY NATIONALLY RECOGNIZED COMPANIES.”Street and Smith’s Sports Business Journal 6/27 - 7/3/2011

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Nationwide Arena is a multi-purpose facility and home of the Columbus Blue Jackets. The total seating capacity for Blue Jackets games is 18,144. A unique feature is the attached practice facility. Premium amenities include 52 suites, 39 terrace tables, 27 loge boxes and 6 party towers.

Nationwide Arena is also host to world-class events such as concerts, family shows, dirt shows and the 2014 Men’s NCAA basketball tournament. From time to time, Inside Sales Representatives have the opportunity to sell tickets to concerts and other events at Nationwide Arena. Past events include:

Justin TimberlakeRolling StonesPearl JamJohn MayerBlake SheltonKanye WestDrakeBon JoviTaylor SwiftUFC Keith UrbanWWE (Raw & Smackdown)Brad Paisley w/ Miranda LambertMichael Bublé

Monster JamSugarlandNCAA Men’s & Women’s BasketballElton John & Billy JoelTim McGraw & Faith HillNickelbackTrans-Siberian OrchestraCirque du SoleilJonas BrothersProfessional Bull RidersHarlem GlobetrottersFoo FightersAerosmithJourney

DINING:BD’s Mongolian BarbequeBoston’s The Gourmet PizzaBuca di BeppoChipotleDick’s Last ResortGordon Biersch BreweryJimmy John’sMax & Erma’sNorth MarketRodizio GrillSteak EscapeSunny Street CaféThree-Legged MareTed’s Montana GrillTim Hortons

ENTERTAINMENT / NIGHTLIFE:Arena Grand Bistro & BarBar LouieBBRThe Big Bang (Piano Bar)BrothersCantinaEndZoneGarage BarGaswerksHuntington ParkLifestyles Communities PavilionPark Street PatioR BarStudio Movie Grill

ARENA DISTRICT DINING & ENTERTAINMENT

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DREW RIBARCHAK, DIRECTOR OF NEW BUSINESS DEVELOPMENTdribarchak@bluejackets.com, 614-246-7226

JOE ANDRADE, VP OF TICKET SALES & SERVICEjandrade@bluejackets.com, 614-246-4102

Drew Ribarchak, a cum laude Sport Management graduate of Robert Morris University, joined the Columbus Blue Jackets in 2007 and was promoted to Director of New Business Development in February 2013. Drew is directly responsible for driving new business revenue and recruiting, training, and mentoring the senior level Account Executive and entry level Inside Sales teams.

Drew has consistently been a top revenue producer during his time with the Blue Jackets. As an Inside Sales Representative,

Drew was the top revenue producer for six months, leading to a promotion as a Season Sales Account Executive. In that role Drew led the Season Sales Department in new business development for two consecutive years, which led to a promotion to Manager of Inside Sales. The Inside Sales team has increased new business revenue each of the past four seasons. In his second season leading the Account Executive team, the team set new season ticket sales records for the franchise.

Prior to joining the Blue Jackets, Drew interned with the Washington Wild Things of the Frontier League and served as a pro shop attendant at Sewickley Heights golf club. Drew is a native of Pittsburgh, Pennsylvania and is married to his wife, Amber.

Joe Andrade was named the Vice President of Ticket Sales and Service for the Columbus Blue Jackets in April 2013.He currently oversees strategy, recruiting, sales training and development for all ticket sales and service.

Before joining the Blue Jackets, Andrade spent the previous five years as the Senior Director of Ticket Sales for theNational Basketball Association’s Orlando Magic from 2008-13. Prior to his stint with the Magic, he worked for the Los Angeles Clippers, serving as the Director of Ticket Sales from 2004-08.

He also held similar positions with the Miami Heat and the New Orleans Hornets. Andrade’s sales experience in major-league sports also includes time as the Director of Inside Sales and Group Sales for Major League Baseball’s Tampa Bay Rays.

A native of Cohasset, Massachusetts, Andrade received a bachelor’s degree in sports management from the University of Massachusetts in 1997.

He currently resides in Columbus with his wife, Liz.

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JUSTIN DUNN, MANAGER OF INSIDE SALESjdunn@bluejackets.com, 614-246-7253

NICK MYERS, DIRECTOR OF GROUP SALESnmyers@bluejackets.com, 614-246-3735

KELLY FAITH JONES, DIRECTOR OF SERVICE & RETENTIONkjones@bluejackets.com, 614-246-3717

Justin Dunn, a Sport Management graduate of Ohio University, joined the Columbus Blue Jackets in 2012 and was promoted to Manager of Inside Sales in April 2015. Justin is directly responsible for recruiting, training, and mentoring the Inside Sales team. As an Inside Sales Representative, Justin earned the Calder Memorial Trophy, a recognition of the leading producer in Inside Sales. Justin was promoted to Season Ticket Service Coordinator. In that role Justin managed full season ticket accounts and was a top producer in new business through referrals and add-on business. Justin is a two-time winner of the Bill Masterton Award, which is a team voted on award for leadership.

Prior to joining the Blue Jackets, Justin interned with the Western & Southern Open and Ohio University Athletics. Justin is a native of Wilmington, Ohio.

Nick Myers is a graduate of the University of Kentucky and he joined the Columbus Blue Jackets in 2013 as the Director of Group Sales & Hospitality. Nick currently oversees the group sales team who is dedicated to selling group tickets and single game suite rentals for all Blue Jackets home games and Nationwide Arena concerts. Under Nick’s leadership in his first two seasons with the Blue Jackets, the group sales team has grown the total group revenue by 162.5% and the group sales team has set franchise records in each of the past two seasons.

Prior to joining the Blue Jackets, Nick also held management and sales positions with the Phoenix Coyotes, Phoenix Suns and Chicago Sky. Nick is a native of Florence, Kentucky.

Kelly Faith Jones joined the Blue Jackets in 2013 as Director of Service and Retention and is responsible for the strategic planning, implementation and execution of best practices as it relates to the sales, service and retention of the season ticket holder base. Kelly’s focus is on the continuous advancement of client relationship management strategies including special event planning, benefits programming, as well as client renewal, engagement and communication campaigns.

Kelly is a graduate of Cornell University (B.S.) and Georgetown University (M.S. with distinction). Prior to joining the Blue Jackets, she has worked for Sirius Satellite Radio, in sales and as Vice President of Client Relationship Management for subsidiary of Federated Investors, and most recently spent four seasons with the NHL’s Washington Capitals as a member of the Client Services team. In her free time, Kelly, a native of Rochester, NY, enjoys traveling, the culinary arts, fine wine and equestrian sports.

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The following people have advanced through the Columbus Blue Jackets Ticket Sales & Service Internship Program as of August, 2015.

INSIDE SALES REPRESENTATIVEBrett Gray (Utah Jazz) ......................................................................................Class of 2014Carl Bennett (San Antonio Spurs) ...................................................................Class of 2012Lowell Berg (Syracuse University) .................................................................Class of 2011Victoria Centers (Columbus Blue Jackets) .....................................................Class of 2011Kory DuMond (Pure Hockey) ............................................................................Class of 2011Jaime Hinde (San Diego Padres) .....................................................................Class of 2010Mark Hogan (New York Mets) ..........................................................................Class of 2012Mike Lucke (Columbus Blue Jackets) .............................................................Class of 2010Audrey Medhurst (Cleveland Browns) ............................................................Class of 2013Kylie Pachol (Atlanta Hawks) ..........................................................................Class of 2010Todd Rhinehart (Miami Dolphins) ....................................................................Class of 2013

CRM ANALYSTPJ Pepa (Dallas Cowboys) ................................................................................Class of 2012

The Columbus Blue Jackets Ticket Sales & Service internship program is designed for students who want to gain first-hand experience on the front lines of a professional sports team. One of the primary objectives of the Blue Jackets Ticket Sales & Service internship is to develop future sales professionals. Under the direction of the sales leadership team, the intern will assist in all aspects of the Ticket Sales & Service department including sales training, event preparation and execution, and database management. The Ticket Sales & Service intern will also gain experience in other areas such as marketing, promotions, and operations as needed.

OPENING NIGHT 2014

WE WANT YOU TO BE THE NEXT GREAT SALES EXECUTIVE IN THE SPORTS INDUSTRY!

COLUMBUS BLUE JACKETS

200 W. NATIONWIDE BLVD. COLUMBUS, OH 43215

614-246-7226

WWW.BLUEJACKETS.COM