Thank you - Divi Resorts · Thank you CARIBBEAN CROSSWORD Thatch hut you’ll often see on the...
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ON ISLAND TIME NEWS & VIEWS FROM UNDER THE DIVI TREE FROM THE DESK OF THE PRESIDENT We know you’re as anxious as we are to hear news of our islands reopening their airports. We can announce that St. Maarten government officials have decided July 1st is the earliest the airport will reopen to visitors. Rest assured, we will announce our resort reopening dates as soon as we can. One thing’s for sure, when you’re ready to book your Caribbean vacation, you can count on us! For more information on our new Clean Check Program, visit www.diviresorts.com/clean-check. htm and book with confidence at www.diviresorts.com/book-with-confidence.htm. We’re excited to announce that we’ve selected the winners of our Divi Vacation Memory – Kid’s Edition contest. Congratulations to 17-year-old Halle and 7-year-old Maris. We loved hearing your stories, and we can’t wait to welcome you and your families back to our resorts to create even more fantastic memories! As you know, our employees are working tirelessly behind the scenes to prepare our resorts for reopening, including our Regional Director of Resort Operations, Jan ten Have. We spoke with him this week to find out how he’s managing our resorts and prepping to reopen. If golf is your game, The Links at Divi Aruba at Divi Village Golf & Beach Resort is your place to play! Learn more about this great golf facility in this week’s newsletter. And of course, we have another delicious recipe for you to try at home. Rich and flavorful, our Caribbean Pumpkin Soup is popular throughout the islands and it’s easy to make. Also in this issue, we’re saluting all first responders and essential workers on the front lines to keep us safe and healthy. These Everyday Heroes deserve endless admiration for the hard work they have done day in and day out. We’re proud to recognize their contributions to their communities with a newly announced program. Still missing the sounds of the islands? Anne-Marie Brooks, Divi Little Bay Beach Resort’s General Manager, is here to help with her upbeat Caribbean playlist that’s sure to get you on your feet. Plus, we heard so much positive feedback about last week’s island crossword, that we’re bringing it back again! Try your luck and see if you can solve this week’s puzzle. Have you had fun finding Gizmo in our latest newsletters? She’s a little bummed that you’ve found her so easily, so this week, she’s back with another hiding spot she’s sure will stump you! Can you find her? Search for our Divi Diva and send a photo of you and your family finding our feathered friend to [email protected]. Enjoy this week’s issue and stay healthy and safe. Marco Galaverna President & COO STAY IN TOUCH While our owners, members and guests are away, we’re sharing our favorite Divi memories of the islands and providing a bit of fun for the whole family on social media and online at www.diviresorts.com/divibreak.htm. Plus, be sure to check in daily for our soothing “Divi Break” videos and share your vacation memories with us at [email protected]. CHECK OUT OUR GIVEAWAYS! @DIVIRESORTS | #DISCOVERDIVI | #DIVIRESORTS GET SOCIAL WITH US! Ingredients: 4 cups roasted pumpkin 3 sweet potatoes 1 large onion, chopped 1 leek, washed and sliced 1-2 in. piece of chopped ginger 2 tbsp. lemongrass 1 tbsp. red curry paste 3 cups chicken stock 1 15 oz. can coconut milk 2 lemons or limes, juiced 1 tbsp. cilantro, chopped ½ cup sour cream Directions: 1. Roast pumpkin and cut into cubes. 2. Peel and dice sweet potatoes. 3. Sauté onions, leeks, lemongrass and ginger. 4. Add curry paste, cook for a few minutes. 5. Add stock, coconut milk, sweet potatoes and pumpkin and boil until the potatoes are cooked through. 6. Add lemon or lime juice. 7. Garnish with sour cream and cilantro. What role did you start with at Divi Resorts and how did you progress over the years? In 1995, I started as the Food & Beverage Manager, then moved on to property management at the Alhambra Casino and Shops on Aruba. After that, I was asked to assist with various business assignments at the resorts on Barbados, Bonaire and St. Maarten, and in 2001, I helped open Divi Carina Bay All-Inclusive Beach Resort & Casino on St. Croix. My latest role has me focusing on elevating our staff training, taking our systems and service to the next level, and reviewing programs to meet and exceed our guests’ expectations. During these past few months, how did you manage the resorts closing, and now, how do you plan on reopening the resorts? We have an incredibly strong leadership team, and throughout the unprecedented closure and now reopening of our resorts, it’s taken a closely supervised, calm and precise team effort amongst resort and corporate staff to make sure everything has been looked after during closure and now, with each reopening, ensuring everything is once again up and running and ready to welcome guests back on property. How are the staff doing? They are ready to get back to work! All our team members are required to go through our Clean Check training program and complete any necessary certifications. These new protocols are in place for their safety just as much as they are in place for the safety of our guests. What is your favorite part of your job? Seeing the smiling faces of our staff when they accomplish difficult tasks and seeing our guests enjoying their vacations to the fullest. I also appreciate that there’s always a new challenge, and all of the islands are different, so I’ve learned to adapt to assist each resort team. As you are uniquely positioned to work with all members of Divi’s staff, what is universal amongst all Divi employees? From the islands to our corporate office in North Carolina, our team members are like family, and we treat each other accordingly. That and the drive to improve and help other departments. Our President & COO, Marco Galaverna is a hands-on leader, and you’ll see him work a construction site just as easily as he sits behind his desk. Doing what it takes and getting the job done right is ingrained in our fundamental work ethic. Our employees are always working tirelessly behind the scenes to support our management team. One of those valued employees is our Regional Director of Resort Operations, Jan ten Have. He’s worked for the company for 25 years and has played an important role in helping the resorts close and now reopen. We asked him to share his experience with Divi and tell us about his latest efforts to prepare for reopening. EMPLOYEE SPOTLIGHT JAN TEN HAVE LOVE GOLF? At Divi Village Golf & Beach Resort on Aruba, you can tee off without ever leaving the resort! That’s because the resort is home to The Links at Divi Aruba’s meticulously landscaped 9-hole course which surrounds the property. If you’re staying at one of the golf villa suites you’ll have fantastic golf course views right from your private patio or balcony. The Links is open to the public, but Divi Resorts guests receive preferred rates and tee times. In-between rounds, be sure to visit The Links’ clubhouse, where you’ll find a Pro Shop, a golf and tennis learning center, and two restaurants: Mulligan’s Golf Café, Bar & Restaurant and Windows on Aruba. The Pro Shop carries golf equipment and accessories, name-brand apparel for men and women, and other golf-related merchandise. Plus, there’s also no need to bring your clubs or shoes. You can easily find everything you need for a reasonable price at the Pro Shop, and as golf carts are mandatory, you won’t have to worry about carrying your golf bag. This magnificent golf course was designed by Litten/Viola J.V. of Boyton Beach, Florida. It features nine holes, which offer play over water and sparkling lagoons. At the golf and tennis learning center, you’ll receive expert instruction by Don Ross, a golf professional, or various tennis professionals from Aruba Tennis. You’ll be provided with all of the equipment and supplies you need. Plus, individual and group lessons (up to four people) are available. Training facilities include: • Netted driving range area • Chipping area • Bunker practice area • Club repair & re-gripping facility 5-NIGHT GOLF PACKAGE FROM $741 PER PERSON Accommodations in a Golf Villa Studio Suite Daily breakfast for two 4 rounds of golf at The Links Taxes and service charges 7-NIGHT GOLF PACKAGE FROM $1,007 PER PERSON Accommodations in a Golf Villa Studio Suite Daily breakfast for two 5 rounds of golf at The Links Taxes and service charges DIVI’S SALUTE TO EVERYDAY HEROES For over 50 years, Divi Resorts has honored members of the military and all who serve by offering them an additional 20% discount off our best available rates. This year we’re extending that discount to include everyday heroes who have been working hard on the front lines and keeping us safe and healthy. Tell us about the everyday hero in your life to help them win a complimentary 5-night/6-day vacation for up to two adults and two kids in a one-bedroom suite with daily breakfast on Aruba, Barbados, Bonaire or St. Maarten to use any time before Dec. 31, 2021. Submit why you think your hero deserves this vacation to [email protected]. We’ll pick one winner each month starting June 30, 2020. When the time is right to travel, everyday heroes will receive an extra 20% off our best available rates for all-inclusive and room only stays in 2020 and 2021. This discount can be booked anytime in 2020 for travel through 2021. Visit www.diviresorts.com/everyday-hero.htm to check availability and make a reservation. Thank you CARIBBEAN CROSSWORD Thatch hut you’ll often see on the beach Divi’s signature restaurant brand Acronym for the Divi Vacation Club Another word for a sailing competition Bonaire is famous for this type of underwater exploration “Welcome” in the Aruba and Bonaire language of Papiamento Swim here for a change from the ocean Surfers catch these “Dropping” this will keep a ship from drifting The number of islands that are home to at least one Divi Resort Name of the only Divi Resort on St. Maarten The first name of Divi’s President & COO British influence can still be seen on this Caribbean island You don’t need a passport to visit this island in the Divi collection This bright and vivid bird can be found in the wild on Bonaire A Divi Resort on Aruba is named after this mythical bird One side of the island of St. Maarten is Dutch; the other side is ______ An island lizard The color of the Aruban flag What you’ll play at The Links at Divi Aruba This island is often called “the culinary capital of the Caribbean” 5 7 8 9 11 13 14 16 18 19 20 1 2 3 4 6 10 12 13 15 17 ACROSS DOWN See all of the answers at the end of this newsletter. CROSSWORD ANSWERS 5. Palapa 7. pureocean 8. DVC 9. Regatta 11. Diving 13. Bon Bini 1. Marco 2. Barbados 3. St. Croix 4. Flamingo 6. Phoenix 14. Pool 16. Waves 18. Anchor 19. Five 20. Little Bay 10. French 12. Iguana 13. Blue 15. Golf 17. St. Maarten Across Down DON’T MISS THE OPPORTUNITY TO PLAY AT THE LINKS AT DIVI ARUBA Some of the course features include: • 2 par-5 holes, 5 par-4 holes, & 2 par-3 holes • 3 tee boxes per hole • Gold tee: 2,952 yards • White tee: 2,660 yards • Red tee: 2,273 yards • 6 holes play over water or along lagoons • Distances marked at 200, 150, & 100 yards • Eco- & player-friendly paspalum grass • Beverage station after holes 3 & 6 • No caddy service; cart mandatory *One-bedroom suites are available at an additional cost For more information on The Links at Divi Aruba, visit www.divilinks.com. To book a golf package or to find out more about Divi Village Golf & Beach Resort, visit www.diviresorts.com. Please review our new safety protocols for playing golf. TASTE OF THE ISLANDS Think pumpkins are just for fall? Think again! This rich pumpkin soup with a Caribbean twist will bring a bit of island flair to your table! Enjoy with the entire family or make a batch to savor yourself. We won’t judge! CARIBBEAN PUMPKIN SOUP NOMINATE AN EVERYDAY HERO HELP THEM WIN A COMPLIMENTARY 5-NIGHT CARIBBEAN VACATION! Are you missing the sounds of the Caribbean? Good news – we have exactly what you need! We caught up with Anne-Marie on St. Maarten to find out what tunes are on her Caribbean playlist. Check it out and dance along! open.spotify.com/playlist/6GbxztKJr4vpE0m2FMw5Qu Want to share your playlist? Send your top ten favorite Caribbean tunes to [email protected]. ANNE-MARIE BROOKS’S FAVORITE CARIBBEAN SONGS La Rumba de San Martin Mighty Dow Sweat (A La La La La Long) Inner Circle Turn Me On Kevin Lyttle Sweet Love (Night Shift) Busy Signal Three Little Birds Bob Marley & The Wailers No, No, No - You Don’t Love Me - No, No, No Dawn Penn Caribbean Queen (No More Love On the Run) Billy Ocean Red Red Wine UB40 Holiday Madonna GENERAL MANAGER ANNE-MARIE BROOKS DIVI LITTLE BAY BEACH RESORT
Transcript of Thank you - Divi Resorts · Thank you CARIBBEAN CROSSWORD Thatch hut you’ll often see on the...
ON ISLAND TIMEn e w s & v i e w s f r o m u n d e r t h e d i v i t r e e
FROM THE DESK OF THE PRESIDENT
We know you’re as anxious as we are to hear news of our islands reopening their airports. We can announce that St. Maarten government officials have decided July 1st is the earliest the airport will reopen to visitors. Rest assured, we will announce our resort reopening dates as soon as we can. One thing’s for sure, when you’re ready to book your Caribbean vacation, you can count on us! For more information on our new Clean Check Program, visit www.diviresorts.com/clean-check. htm and book with confidence at www.diviresorts.com/book-with-confidence.htm.
We’re excited to announce that we’ve selected the winners of our Divi Vacation Memory – Kid’s Edition contest. Congratulations to 17-year-old Halle and 7-year-old Maris. We loved hearing your stories, and we can’t wait to welcome you and your families back to our resorts to create even more fantastic memories! As you know, our employees are working tirelessly behind the scenes to prepare our resorts for reopening, including our Regional Director of Resort Operations, Jan ten Have. We spoke with him this week to find out how he’s managing our resorts and prepping to reopen. If golf is your game, The Links at Divi Aruba at Divi Village Golf & Beach Resort is your place to play! Learn more about this great golf facility in this week’s newsletter. And of course, we have another delicious recipe for you to try at home. Rich and flavorful, our Caribbean Pumpkin Soup is popular throughout the islands and it’s easy to make. Also in this issue, we’re saluting all first responders and essential workers on the front lines to keep us safe and healthy. These Everyday Heroes deserve endless admiration for the hard work they have done day in and day out. We’re proud to recognize their contributions to their communities with a newly announced program. Still missing the sounds of the islands? Anne-Marie Brooks, Divi Little Bay Beach Resort’s General Manager, is here to help with her upbeat Caribbean playlist that’s sure to get you on your feet. Plus, we heard so much positive feedback about last week’s island crossword, that we’re bringing it back again! Try your luck and see if you can solve this week’s puzzle. Have you had fun finding Gizmo in our latest newsletters? She’s a little bummed that you’ve found her so easily, so this week, she’s back with another hiding spot she’s sure will stump you! Can you find her? Search for our Divi Diva and send a photo of you and your family finding our feathered friend to [email protected]. Enjoy this week’s issue and stay healthy and safe.
Marco GalavernaPresident & COO
STAY IN TOUCHWhile our owners, members and guests are away, we’re sharing our favorite Divi memories of the islands and providing a bit of fun for the whole family on social
media and online at www.diviresorts.com/divibreak.htm.
Plus, be sure to check in daily for our soothing “Divi Break” videos and share your vacation memories with us at [email protected].
CHECK OUT OUR GIVEAWAYS!@DIVIRESORTS | #DISCOVERDIVI | #DIVIRESORTS
GET SOCIAL WITH US!
Ingredients:4 cups roasted pumpkin
3 sweet potatoes
1 large onion, chopped
1 leek, washed and sliced
1-2 in. piece of chopped ginger
2 tbsp. lemongrass
1 tbsp. red curry paste
3 cups chicken stock
1 15 oz. can coconut milk
2 lemons or limes, juiced
1 tbsp. cilantro, chopped
½ cup sour cream
Directions:
1. Roast pumpkin and cut into cubes.
2. Peel and dice sweet potatoes.
3. Sauté onions, leeks, lemongrass and ginger.
4. Add curry paste, cook for a few minutes.
5. Add stock, coconut milk, sweet potatoes and pumpkin and boil until the potatoes are cooked through.
6. Add lemon or lime juice.
7. Garnish with sour cream and cilantro.
What role did you start with at Divi Resorts and how did you progress over the years?
In 1995, I started as the Food & Beverage Manager, then moved on to property management at the Alhambra Casino and Shops on Aruba. After that, I was asked to assist with various business assignments at the resorts on Barbados, Bonaire and St. Maarten, and in 2001, I helped open Divi Carina Bay All-Inclusive Beach Resort & Casino on St. Croix. My latest role has me focusing on elevating our staff training, taking our systems and service to the next level, and reviewing programs to meet and exceed our guests’ expectations.
During these past few months, how did youmanage the resorts closing, and now, how do you plan on reopening the resorts?
We have an incredibly strong leadership team, and throughout the unprecedented closure and now reopening of our resorts, it’s taken a closely supervised, calm and precise team effort amongst resort and corporate staff to make sure everything has been looked after during closure and now, with each reopening, ensuring everything is once again up and running and ready to welcome guests back on property.
How are the staff doing? They are ready to get back to work! All our team members are required to go through our Clean Check training program and complete any necessary certifications. These new protocols are in place for their safety just as much as they are in place for the safety of our guests.
What is your favorite part of your job? Seeing the smiling faces of our staff when they accomplish difficult tasks and seeing our guests enjoying their vacations to the fullest. I also appreciate that there’s always a new challenge, and all of the islands are different, so I’ve learned to adapt to assist each resort team.
As you are uniquely positioned to work with all members of Divi’s staff, what is universal amongst all Divi employees?
From the islands to our corporate office in North Carolina, our team members are like family, and we treat each other accordingly. That and the drive to improve and help other departments. Our President & COO, Marco Galaverna is a hands-on leader, and you’ll see him work a construction site just as easily as he sits behind his desk. Doing what it takes and getting the job done right is ingrained in our fundamental work ethic.
Our employees are always working tirelessly behind the scenes to support our management team. One of those valued employees is our Regional Director of Resort Operations, Jan ten Have. He’s worked for
the company for 25 years and has played an important role in helping the resorts close and now reopen. We asked him to share his experience with
Divi and tell us about his latest efforts to prepare for reopening.
EMPLOYEE SPOTLIGHTJAN TEN HAVE
LOVE GOLF?
At Divi Village Golf & Beach Resort on Aruba, you can tee off without ever leaving the resort! That’s because the resort is home to The Links at Divi Aruba’s meticulously landscaped 9-hole course which surrounds the property. If you’re
staying at one of the golf villa suites you’ll have fantastic golf course views right from your private patio or balcony.
The Links is open to the public, but Divi Resorts guests receive preferred rates and tee times. In-between rounds, be sure to visit The Links’ clubhouse, where you’ll find a Pro Shop, a golf and tennis learning center, and two restaurants: Mulligan’s Golf Café, Bar & Restaurant and Windows on Aruba. The Pro Shop carries golf equipment and accessories, name-brand apparel for men and women, and other golf-related merchandise. Plus, there’s also no need to bring your clubs or shoes. You can easily find everything you need for a reasonable price at the Pro Shop, and as golf carts are mandatory, you won’t have to worry about carrying your golf bag. This magnificent golf course was designed by Litten/Viola J.V. of Boyton Beach, Florida. It features nine holes, which offer play over water and sparkling lagoons.
At the golf and tennis learning center, you’ll receive expert instruction by Don Ross, a golf professional, or various tennis professionals from Aruba Tennis. You’ll be provided with all of the equipment and supplies you need. Plus, individual and group lessons (up to four people) are available.
Training facilities include:
• Netted driving range area
• Chipping area
• Bunker practice area
• Club repair & re-gripping facility
5-NIGHT GOLF PACKAGEFROM $741 PER PERSON
Accommodations in a Golf Villa Studio Suite Daily breakfast for two
4 rounds of golf at The Links Taxes and service charges
7-NIGHT GOLF PACKAGEFROM $1,007 PER PERSON
Accommodations in a Golf Villa Studio Suite Daily breakfast for two
5 rounds of golf at The Links Taxes and service charges
DIVI’S SALUTE TO EVERYDAY HEROES
For over 50 years, Divi Resorts has honored members of the military and all who serve by offering them an additional 20%
discount off our best available rates.
This year we’re extending that discount to include everyday heroes who have been working hard on the front lines and
keeping us safe and healthy.
Tell us about the everyday hero in your life to help them win a complimentary 5-night/6-day vacation for up to two adults and two kids in a one-bedroom suite with daily breakfast on Aruba, Barbados, Bonaire or
St. Maarten to use any time before Dec. 31, 2021. Submit why you think your hero deserves this vacation to [email protected]. We’ll pick one winner
each month starting June 30, 2020.
When the time is right to travel, everyday heroes will receive an extra 20% off our best available rates for all-inclusive and room only
stays in 2020 and 2021.
This discount can be booked anytime in 2020 for travel through 2021. Visit www.diviresorts.com/everyday-hero.htm to check
availability and make a reservation.
Thank you
CARIBBEAN CROSSWORD
Thatch hut you’ll often see on the beach
Divi’s signature restaurant brand
Acronym for the Divi Vacation Club
Another word for a sailing competition
Bonaire is famous for this type of underwater exploration
“Welcome” in the Aruba and Bonaire language of Papiamento
Swim here for a change from the ocean
Surfers catch these
“Dropping” this will keep a ship from drifting
The number of islands that are home to at least one Divi Resort
Name of the only Divi Resort on St. Maarten
The first name of Divi’s President & COO
British influence can still be seen on this Caribbean island
You don’t need a passport to visit this island in the Divi collection
This bright and vivid bird can be found in the wild on Bonaire
A Divi Resort on Aruba is named after this mythical bird
One side of the island of St. Maarten is Dutch; the other side is ______
An island lizard
The color of the Aruban flag
What you’ll play at The Links at Divi Aruba
This island is often called “the culinary capital of the Caribbean”
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7
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14
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19
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2
3
4
6
10
12
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15
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ACROSS DOWN
See all of the answers at the end of this newsletter.
CROSSWORD ANSWERS
5. Palapa
7. pureocean
8. DVC
9. Regatta
11. Diving
13. Bon Bini
1. Marco
2. Barbados
3. St. Croix
4. Flamingo
6. Phoenix
14. Pool
16. Waves
18. Anchor
19. Five
20. Little Bay
10. French
12. Iguana
13. Blue
15. Golf
17. St. Maarten
Across Down
DON’T MISS THE OPPORTUNITY TO PLAY AT THE LINKS AT DIVI ARUBA
Some of the course features include:
• 2 par-5 holes, 5 par-4 holes, & 2 par-3 holes
• 3 tee boxes per hole
• Gold tee: 2,952 yards
• White tee: 2,660 yards
• Red tee: 2,273 yards
• 6 holes play over water or along lagoons
• Distances marked at 200, 150, & 100 yards
• Eco- & player-friendly paspalum grass
• Beverage station after holes 3 & 6
• No caddy service; cart mandatory
*One-bedroom suites are available at an additional cost
For more information on The Links at Divi Aruba, visit www.divilinks.com. To book a golf package or to find out more about Divi Village Golf & Beach Resort, visit
www.diviresorts.com. Please review our new safety protocols for playing golf.
TASTE OF THE ISLANDS
Think pumpkins are just for fall? Think again! This rich pumpkin soup with a Caribbean twist will bring a bit of island flair to your table! Enjoy with the entire
family or make a batch to savor yourself. We won’t judge!
CARIBBEAN PUMPKIN SOUP
NOMINATE AN EVERYDAY HEROHELP THEM WIN A COMPLIMENTARY
5-NIGHT CARIBBEAN VACATION!
Are you missing the sounds of the Caribbean? Good news – we have exactly what you need! We caught up with Anne-Marie on St. Maarten to find out what tunes
are on her Caribbean playlist. Check it out and dance along!
open.spotify.com/playlist/6GbxztKJr4vpE0m2FMw5Qu
Want to share your playlist? Send your top ten favorite Caribbean tunes to
ANNE-MARIE BROOKS’S FAVORITE CARIBBEAN SONGS
La Rumba de San Martin Mighty Dow
Sweat (A La La La La Long) Inner Circle
Turn Me On Kevin Lyttle
Sweet Love (Night Shift) Busy Signal
Three Little Birds Bob Marley & The Wailers
No, No, No - You Don’t Love Me - No, No, No Dawn Penn
Caribbean Queen (No More Love On the Run) Billy Ocean
Red Red Wine UB40
Holiday Madonna
GENERAL MANAGER ANNE-MARIE BROOKS DIVI LITTLE BAY BEACH RESORT
7/21/2017 Crossword Puzzle Maker: Final Puzzle
http://www.puzzle-maker.com/crossword_FreePuzzle.cgi 1/2
Divi Caribbean Crossword1 2 3 4
5 6
7
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9 10
11 12
13
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15 16 17 18
19
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ACROSS
5 Thatch hut you'll often see on a Caribbean beach
7 Divi's signature restaurant brand
8 Acronym for the Divi Vacation Club
9 Another word for a sailing competition
11 Bonaire is famous for this type of underwater exploration
13 "Welcome" in the Aruba and Bonaire language of Papiamento
14 Swim here for a change from the ocean
16 Surfers catch these
18 "Dropping" this will keep a ship from drifting away
19 The number of islands that are home to at least one Divi Resort
20 Namesake of the only Divi Resort on St. Maarten
