TFS Six Sigma Communications Strategy Lisa Turner.
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Transcript of TFS Six Sigma Communications Strategy Lisa Turner.
TFS Six Sigma Communications Strategy
Lisa Turner
2
1. Consistent, Constant Message
2. Success = Success Stories
3. Resources – Best Practices
3 Things to Remember
3
Constant and Consistent
Constant• Our way of doing business• Not a fad
Consistent• Many materials will be provided to you: “Toolkit”
− Letters, newsletter articles, web site info
• Materials you create need to be reviewed• Single point of communications review
4
Success = Success Stories
“Nothing succeeds like success”
• Success stories finally make Six Sigma understandable to employees
• Look for early/preliminary successes
• Employees are the best spokespeople
5
Tiers of Information
Six Sigma BU Communications Champions
• “Communicators’ Team” – share, leverage resources; the “glue”
• Ensure consistency and prevent duplication
SimplexGrinnellCommunications Strategy
Anne Liming
7
Get the message out
Tell the stories
Celebrate success
8
Get the Message Out
Web site
Conference Calls
Postcards
New Hire Packet
Town Hall Meetings – 11 sites
9
Tell the Stories
New Horizon’s
Operation Meetings
Operation Review
Feature in Bochures
Feature in Videos
10
Celebrate Success
Individual
Project
Location
Operation
Company-wide
11
SimplexGrinnell Quotes
Tomorrow Morning
One sentence quote to be used on the SG web site to describe why Six Sigma is important to SimplexGrinnell and your Operation/Function.