Text 1 July, 2010 DCMS: Training Manual Domestic Consumer Creation.
-
Upload
randolph-fields -
Category
Documents
-
view
229 -
download
2
Transcript of Text 1 July, 2010 DCMS: Training Manual Domestic Consumer Creation.
18 April 2023 3
Introduction
DCMS is a system, demanded by HPCL to remain leader in the LPG industry of India. This manual makes the user acquainted with the Domestic Consumer Creation of the DCMS Windows Application.
18 April 2023 4
Purpose
This manual guides the distributor on how to create a consumer with new connection .
Intended Audience
Distributors of HP Gas
18 April 2023 5
Organization of the Manual
Section/Chapter Name Short Description
Consumer Registration Registration of the consumer for a new connection.
Verification Necessary verification of the consumer details is required.
Allotment List Display Generation of Allotment Letter and printing the Safety Form.
Response to Allotment Customer needs to respond to the distributor against the allotment letter.
SV Generation Subscription Voucher is then issued for the consumer
18 April 2023 6
Domestic Consumer Registration
The consumer needs to be tagged with a distributor through registration for a new / additional cylinder connection. It is of two types:
Registration – New Connection
Registration – Additional Cyl Connection
18 April 2023
Registration – New Connection
Click on the ‘+’ sign of Consumer Management
>> ‘+’ sign of Domestic Consumer Management
>> ‘+’ sign of Registration
>> Registration – New Connection
18 April 2023
To register a domestic customer with new cylinder connection:
Enter relevant data in the input fields. The red fields are mandatory.
Select the Type Code as New Connection and Nature Code as Domestic for this customer.
Click Save.
18 April 2023
Details Verification
Check for duplicate entries by clicking on the Duplicate Entries button.
Click on Verification Details and do the necessary verification.
Click Update after each verification.
18 April 2023
Allotment List Display
Only after a successful verification the consumer name will be displayed in the Allotment List.
Click on the ‘+’ sign of Allotment under Domestic Consumer Management.
Click on the Generate button against the Consumer No. to generate the Allotment Letter.
Click on Print Safety Form to get the print out of the safety Form.
18 April 2023
Response To Allotment
Customer needs to respond to the distributor against the allotment letter (for Wait list type distributor). User needs to capture whether the customer has responded within the defined time, mentioned in allotment letter.
Click on Response To Allotment under Allotment.
18 April 2023
List of Value Screen
Enter the Regn No. or press F9 to search the consumer in an LOV (List of Value) screen. Enter any numeric value in the Search String and click Find. The list will be displayed in a tabular form:
18 April 2023
Select the Regn No. and click OK. The value will be displayed in the Regn No. field.
Click Fetch.
Enter required data in the fields and give Approval Remarks.
Click Save.
Response To Allotment (Contd)
18 April 2023
SV Generation
Subscription Voucher Generation is nothing but the New Customer Creation. A subscription voucher is generated on the basis of the Regn No., but before subscription voucher generation, all the verification for that registration should be done and the verification report should be clear / OK / satisfactory. After the subscription voucher is generated, user will take the printout of the generated Subscription Voucher.
Click on the ‘+’ sign of SV Generation and go to SV – NC/DBC.
Select the SV Type as New Connection, enter the Regn No. and click Fetch.
Select regulator and click on Miscellaneous button before saving the subscription voucher.
18 April 2023
SV – Generation (Contd)
In the Miscellaneous Info – Domestic screen enter the Blue Book No. and click on Add Row button to provide the Regulator Details in the Equipment Info. You also can provide the Personal Info of the consumer in this screen.
Click Save
The SV is generated successfully with a Consumer No. and Unique Consumer ID. The registration gets completed with a Pending SV for Cash Memo generation which will be discussed in the Order Fulfillment module.
18 April 2023
Enter the Cur. Statn. S. No. and click Print for printing the SV.
SV – NC/DBC (Contd)
Consumer No.
Unique Consumer
ID
18 April 2023
Registration – Additional Cyl Connection
Click on Registration – Additional Cyl Connection.
Enter the Consumer No. and Click Fetch.
Enter required data in the fields if not entered before.
Click Save.
18 April 2023
Registration – Additional Cyl Connection (Contd)
Generate the allotment letter and print the safety form through Allotment List Display screen.
Give approval remarks in the Response To Allotment screen.
Generate SV by setting the SV Type to Additional Cylinder Connection in the screen SV – NC/DBC.