Testing Circus Vol2 Issue5

8/6/2019 Testing Circus Vol2 Issue5

1/41

Testing CircusVolume 2 - Issue 5 - May 2011

www.TestingCircus.com

AFakeTestersJourney

TheGreatQualityChallengeforMobile

PlanningYourNextTestingAssignments

SoftwareTestingNews

TestIdeaGeneration

PromotingSoftwareTestinginYourOrganization

CrackTheCode

TestersatTwitter

QTPCodeCorner

TestersGreatestNemesis

SahiAutomationTool

TestEventsforJune2011

3EssentialstoSettingExpectations

InterviewwithParimalaShankaraiah

TestingCi

rcusRe

gular

Featur

e

YOUR MONTHLY MAGAZINE

ON

SOFTWARE TESTING


2/41

From the Keyboard of Editor-in-Chief

Testing

Circus

Vol 2 - Issue 5

www.TestingCircus.com May 2011 - 2 -

RIPChandrasekhar.(http://helpchandru.com)

AjoyKumarSingha

[email protected]://twitter.com/ajoysingha


3/41

Testing Circus Vol 2 - Issue 5

Topic Author PageNumber

LetterstotheEditor 5

AFakeTesters Journey AFakeTester 6

TheGreatQualityChallengefor Mobile DoronReuveni 8

PlanningYourNextTesting Assignments BerniceNielRuhland 10

SoftwareTestingNews 12

TestIdeaGeneration RiyajShaikh 13

PromotingSoftwareTestinginYourOrganization RobvanSteenbergen 16

CrackTheCode BlinduEusebiu 19

TestersatTwitter 20

QTPCodeCorner JaijeetPandey 22

TestersGreatestNemesis Martin Jansson 23

SahiAutomationTool AkankshaTalwar 26

TestEventsforJune2011 Testevents.com 31

3EssentialstoSettingExpectations VaradaSharma 33

InterviewwithParimalaShankaraiah 35


In this issue Volume 2 - Issue 5 - May 2011


4/41www.TestingCircus.com May 2011 - 4 -

Testing Circus Vol 2 - Issue 5

Testersdomanythingsandtherearemanytitlesthatcouldapplytotheman

thingswetestersdo.

Weredetectives.Wereinvestigators.

Wereevaluators.Werecommunicators.

Werewriters.Werecritics.

Wereadvocates.Wereleaders.

Weresupporters.Werelearners.

Wereteachers.Wereforecasters.

Weretesters.

BenSimo

TestingQuote


5/41

HiAjoy,

Your TestingCircus isveryinterestingandknowledgeablemagazinefortesters.Alltestcases

andtestideasareverygood.Iamexpectingsomenewtestideasinyourfutureissuesonpaymentgateway,cookiestestingetc.

Sopleasegivesomelightsonthesetopics.

Thanks,

AruneshKumar

HiArunesh,

Thanksforappreciatingourwork.Wewilltrytopublishtopicsofyouchoiceinourfutureeditions.

Editor.

HelloTestingCircusteam,

Kudostoeachoneofyou.IamayoungtestingProfessionalfromChennai,India.Fromacampus

recruittoaSeniorQualityAssuranceAnalyst,Iamatestingprofessionalconstantlyinpursuitof

learningtestingthrougheverypossibleway.AnditwasinFeb2011,Iidentifiedthisgreatwork

TestingCircusmagazinewhilegooglingsomestuff.IamaBiotechEngineerbyGraduationand

ITwasnevermycupoftea.ButwhenIlandedintotesting2yearsback,Idecidedthisismyarea

andIneedtoprovemyself.YesIfalleninlovewiththeartoftesting.

EffortsfromtestingCircusistrulyinspiringforyoungQAfolkslikeme.Thankyoueachoneof

youforthecommendableJob.

Thanks,

PreethiS,Chennai

HiPreethi,

Wearehappythatyou likedTestingCircusMagazine.KeepspreadingthewordaboutTesting

CircustoyourfriendscircleandQAfolks.

Editor

Testing Circus

[email protected]

http://twitter.com/testingci

http://facebook.com/testing

Write to [email protected]

Vol 2 - Issue 5


LetterstotheEditor



Lastmonth,Ihadtoldyouthestoryofwhomyouknow

and whatyou know.Why did whomyou knowget

promotedinaquickerpace,comparedtowhatyouknow?

I

have

listed

some

of

the

reasons

below.

Heres

an

excerpt

of

whathappenedaroundmethisappraisalseason

ThesearchforObjectives

As soonas theappraisalseason set in, everyone started to

searchfortheirobjectives.Thoughitsdifficulttobelieve,it

wasthetruthinmostcases.Peoplesearchfortheirobjectives

only after the onset of the appraisal monsoon. And this

mostlyresultedinascrambleforcertifications,thescramble

beingsobadthatcertificationslotsareunavailable. Similar

ly,peopleweretryingtoensurethattheyhadcompletedthe

requiredtrainingprogramsprescribedforthemattheendof

thepreviousappraisal.

BellCurves

Thisisthemostpopularcurve,oneveryonesmindduring

theappraisalseason.Originally,thebellCurvewasawell

knownstatisticalmethodusedforgrading.Appraisalsmade

these curvesmorepopular.The1stgenerationofmanagers

passeditontothenextgenerationmanager,whopassediton

to thenextgenerationandsoon.Lost in these translation

sessionswas the original intent of the bell curve.Popular

beliefwas thatwheneversomeoneusedthis term, itmeant

that they had done aproper stack ranking of their team

members,andwerenotquestionedanyfurther.Thedisad

vantageofthebellcurve isthatcommunity influencescan

leadthebellcurvetobewrongly interpreted,andthecrea

tionsofalotoffluctuationsofthebellcurveespeciallywhen

manygroups are involved. Such disadvantages are ques

tionedbynobody.

MemoryLoss

Thisdiseaserunsrampantduringtheappraisalseasonattop

level.Thebigbossesneedtoprovetothebiggestbossestha

they

are

aware

of

ground

reality.

So,

they

look

into

recenhistorytoquoteatoplevelperformancebyanindividualand

usethepowerbestowedinthemtorecommendagoodrating

forhim.Thediseaserunsdeeperwhenmoreoftenthannot

onlytheperformanceofthelastfewmonthsiskeptinmin

whenmanagementwerediscussing employeeperformance

Anysuperworkdoneintheinitial36monthsareconven

ientlyforgottenbyeverybody,provingthe initialsentence

thatmemorylossisindeedrampantinmanagement.

Howdopeopletrytogetpromoted?

And there is this setofpeoplewhoareon the lookoutfo

promotions.Thesewouldincludepeoplewhohavebeeninth

systemforquitesometimeandhaveseennewpeoplewithth

same experiencejoin the companyatahigherdesignation

peoplewhohavebeendeprivedoffonsiteopportunities,peopl

whoareundertheimpressionthattheygetalowpay,etc.etc

etc.Thiswouldbethesetofpeoplewhoareusedtoperiodi

rewardsandthinkthattheydeserveapromotiononlybecaus

theyhaveexistedinthecompanyforalongtime.

Howpeopletrytogetmorehikes?Andtherearepeoplewhotrytotalktotheirbossestoensur

thattheygetabetterhikethanthepersonsittingacrossthem

Theyquotefamilyfinancialcrisis,lackofonsiteopportuni

ties,whytheydidnotfightapoorappraisallasttime,why

theytookthebeatingforthebosssmistake,whytheyhav

beenveryfaithfultotheorganization,etc.totryandget

betterhikethanthepersonthattheyhavelunchwith.Som

ofthebackstabbersalsogototheextentoftellingtheirbosse

A Fake Testers Diary Part 5

AppraisalSeason 2ByFakeSoftwareTester

Testing

CircusRegu

lar

Featur

e


7/41

thegoofupsofacolleague,sothattheygetabetterdealthan

theircolleagues.Somuchforteamwork!!!

Howpeoplecallinforfavoursduringappraisalseason?

Andyouhavesomevicepresidents,andsomesupermanag

erswhositontopoftheentirepyramid.Thesepeoplearethe

onesthatviewthesystemfromaheightofatrillionfeet.They

arealwaysonthelookouttoawardtheirfavouritepersonnel

who exist at thegrassroot level, irrespective of how the

individualperforms.

Resignationsaremuchloved

Andduringtheappraisalseason,everyonelovesresignations

forthesimplereasonthatthepersonwhohasresignedcanbe

putatthebottomofthepile,tomakeupforthebellcurve.He

mighthavebeena superstar,oragreatperformer,but the

veryfact that he has decided to leave the companywould

ensurethathisnameislistedasthebottomperformer.No

bodylooksatnames,theylookatonlynumbers.

Proactivism

And thisword You should have beenproactive can be

foundinthefeedbackofatleast60%ofthepeople.Itssoeasy

askingsomeonetobeproactive,andthattooattheendof

1year.Whenmanagerscannotgive their teammembersa

goodhike,orapromotion,theyusethistermtoputoffthe

candidateinthehopethathedshutupforthenextyear,or

getanemploymentelsewhere.

TheBlameGame

Employeesaskforreasonsastowhytheydontgetagood

appraisal.And theirbossestry tospendmostoftheirtime

justifyingit.Dontbesurprisedifyourbossquotesaspelling

mistakeinanemailfromyoutoyourclientayearbackand

askyoutosignupforCommunicationsessions.Orifyour

boss quotes a telephone discussion that happened between

youandyourclient6monthsbackandasksyoutosignup

forTelephoneetiquettesessions.Orifyoufindthatyouare

being

penalized

for

a

very

low

priority

UI

defect

that

hap

pened8monthsback.Theblamegameisatitsbestduringthe

appraisalseason.

MyThoughts(Nottoomanythoughts.Justacouple)

1) UnpluggedLoopholes The appraisalprocess, like

anyotherprocess,hasa lotofunplugged loopholes.Not

plugging them isveryconvenientformostpeople, since it

allowsthemandtheircroniestoprosper.Willweeverclose

thesegaps?

2) Time spent on appraisals The time spent on ap

praisals.Most of the time is spent onhowwe canjustify

ourselves and not at improvingproduct quality.We ar

tryingtofightforrights

during this season,

mainlybecausethestake

involves money. You

guyseverwonder ifwe

shouldfight like thisto

upholdproductquality?

Ever fight like this to

ensure that the client

gets his due of quality

code? If onlywe spend

halfofourenergyforthe

betterment of theprod

uct, am sure that our

productswouldbemuch

better!!!


AfakeTestersDiarywasfirstpublishedinTesting

CircusJanuaryissue.NewReadersareencouraged

toreadouroldissuesatwww.testingcircus.com

tounderstandthejourneyofafakesoftwaretester.

Keep readingfuture issues of Testing Circus to

knowmore!!!Doyouhaveanything tosayabout

faketestingpractices?

[email protected]

Bytheway,haveyouseentheblogonfakesoftware

testing?Hereitis

http://fakesoftwaretester.blogspot.com

Editor

Aplatformfor software testers to collaborate, tes

variouskindsofsoftware,fosterhope,gainpeerrecog

nition,andbeofvaluetothecommunity.

http://weekendtesting.com



Themobileenterpriseisnolongeronitswayitishere.This

iscreatingamobileapprevolutionthatisdrivingtheneedfor

fast,

effective

application

testing

that

mimics

your

user

base

in terms of technical environments, locations, and demo

graphics.Andwhileitstemptingtothinkthatmobileapps

wontalteryourcompanyor industry,nospace is exempt

fromthemobilerevolution.Itiscriticalthatcompanies,from

startups toenterprises,are ready toaddress thechallenges

thatmobileappsbringtothedevelopmentandtestingproc

esses.

According to a recent survey byBloombergBusinessweek

ResearchServices,enterprisemobility isno longerjustfor

email. Employees are using mobile apps to access CRM

systems,financialresults,marketingcampaigns,andtotrack

orders,tonamejustafew. Infact,ABIResearchanticipates

worldwideenterprisemobiledatarevenueswillreach$133

billionby2014.

New appsfor BlackBerry, iPhone, iPad, andAndroid ar

makingdeepinroadsintoenterpriseorganizationsinindus

tries

as

diverse

and

mature

as

healthcare,

finance,

educationmedia,andretail. Thismeansthatthepressuretogethigh

qualitymobileappsbuilt,tested,andlaunchedhasneverbeen

greater.Withsomuchcriticaldataflowingtosmartphone

andtablets,companiesmustensurethattheirmobileappsar

stable,private,andsecure.Eventhesmallestflawcanruin

mobileapp,andsometimes,thecompanybehindit.

For thosewhohaventbeen living inthemobile space, it

important tonotejusthowdifferentmobile apps are com

paredtotheworldsofwebanddesktopapps,nottomention

setsofverydifferentrules.Themobilewebandnativeapp

presentdistinct challengesfor companies and requirenew

skillsetsfordesign,engineering,andtesting.Foramobil

app to work as intended, consider the multidimensiona

testingmatrix.Therearemultipleoperatingsystems,differ

entmobilebrowsers,myriadsmartphonedevicemakersand

models,ahostofcarriers,andworldwidelocations.Withal

thesecriteria,itsclearthatthecostandcomplexityofman

agingQAinthemobileeraisnotsomethingmanyorganiza

tionsareequippedtohandle.

Ifanorganizationdoesnotfocusonthefunctionality,usabil

ity,reliability,andsecurityoftheapplication,theymayfin

themselves in the awkwardposition of explaining to thei

customers,ortheCEO,whytheirapplicationwasrejectedby

theappsstore,orwhyusersaresharingtheirdissatisfaction

onTwitter,Facebook,TechCrunch,andothers.Thismobil

qualitychallengecallsforabetterwaytotest,onethatmeet

theinthewildtestingdemandsofmobileapps.

DoronReuveni,CEOofuTes

The GreatQualityChallengeforMobileApplications


9/41

ThreeAlternativeTestingMethods

Thethreetestingapproachesthathavehistoricallybeenused

inmobileareinsufficientforthechallengesofthisnewreali

ty.Thatdoesntmeantheyarebadorillintentioned,merely

that they arent sufficient on their own. Heres a quick

summary:

1. InHouse: Buildingacomprehensiveinhousetest

inglabisextremelytimeconsumingandexpensive.

Imagine the expense of building an inhouse team

and lab capable of assuring the functionality for

iPhone, Blackberry and Android handsets (of all

makes andmodels) acrosswireless carriers in the

U.S.,U.K,Australia,ChinaandJapan.Forreasons

ofcostandcoverage,itsnosurprisethatmobileapp

companiesrarelyrelysolelyoninhousetestingre

sources.

2. Emulators/Simulators: One of thebiggest chal

lengesformobiledevelopersisthattraditionaltest

ingisoccurringinanenvironmentfarremovedfrom

therealworld.Thegapbetweeninthelabsimula

tionandinthewildusage isvastandcannotbe

ignored. Theconvenienceofsimulatorsandemula

torshasmadeiteasytobeluredintoafalsesenseof

security,buttheyshouldnotbeconsideredasubsti

tuteforrealworld,ondevicetesting.

3. BetaTesters: Its rarefor a software company to

attractalargegroupofbetatesterstotesttheirapp.

Afterall,noteverycompanycanbeGoogle,withits

wildlypopular beta versions.But even ifyou can

assemble a large betagroup, themethod stillfalls

shorton itsown.First, ifabetagoespoorly,most

companiescantaffordtohaveithappeninthebright

lightsoftheblogosphereorTwitterati. Betatesters

aremoreoftenlikeusersinthattheywillonlytryto

getyourapptofunctionproperly;arealtesterwill

systemicallystructuretheirusagetoidentifyweak

nessesinyourapp.

CrowdsourcedMobileAppTesting

The increasinglyfragmenteddevice andplatform environ

menthasescalatedthedemandforcomprehensive,alwayson

globaltesting;however,testingmobileappshastraditionally

beendifficultandprohibitivelyexpensive.Thetestingmatri

cesformobileappsareexponentiallymorecomplexthanfo

webanddesktopapps.Nomatterwhattypeofmobileapp

multimedia,chat,business,orproductivitytools,allmobil

appdevelopersfacethesametestingcomplexityacross:

HandsetMakers&Models

OperatingSystems

Browsers

WirelessCarriers

Languages(formultigeo apps)

Location,Location,Location

Through crowdsourcing, companies canmeetmobilesin

thewildtestingneedsbyutilizingacommunityofdivers

andtalentedprofessionaltesters,capableoftestingtheirapp

acrossanyandallcriteria,andonanondemandbasis.You

usersaredistributedaroundthecountry(orglobe),soyou

testersshouldbetoo.Andjustasyourusersutilizeyourapp

outsidethesterileconfinesofthetestinglab,underinthwildconditionssotooshouldyourtesters.

Withtherapidevolutionofcrowdsourcedtesting,topcompa

nies are doing the impossible: maintaining app quality

achievingbroadtestingcoverage,meetinglaunchdates,and

stayingwithin budget.As themobilemarket doubles and

triples in size over thenext decade, those that havemad

testingcoverageaprioritywillenjoytheirROIintermso

increasedmarketshare,profitability,andaboveall,userloy

alty.


DoronReuvenicofoundeduTes

in February, 2007.Since its in

ception,uTesthasprovidedfunc

tional,usabilityand load testin

services through a communit

that includes more than 35,00

professional testers from 17

countriesaroundtheglobe.Hei

a

published

author

and

expert

itesting methodologies for web

desktop,andmobileapplications.PriortouTest,Doronwa

theSeniorVicePresident ofTechnology atEnigma, Inc

deliveringlargescalesoftwareimplementationsthroughhi

global team ofproductmanagers, developers,QAprofes

sionals,andprojectmanagers.Hehasmorethan20yearso

experiencedeliveringsoftwareapplicationstoFortune50

companiesaswellasyoung,agilestartups.Tolearnmore

visituTestatwww.utest.com.



Imagineyouhavebeenassignedtheresponsibilitytooversee

the testingofanewmodulebeingadded to thecompanys

flagshipapplication!Whatawonderfulopportunitytochal

lengeyourskillsandtoshowmanagementyoucanhandlethe

responsibility. Wheredoyoustartwiththisassignment?Do

youdiveinandstarttesting?Ordoyoutakesometimetolay

outatestingapproach?

Thereisvalueintheplanningprocesstobetterunderstand

the expectations, risks, timelines, and testing approaches.

Oftenpeopleconfusetestplanningwithheavydocumenta

tion.A lightweightapproachcanbeadoptedbybalancing

the

amount

of

time

spent

planning

and

the

size

of

the

test

planbasedupontheprojectsscopeandrisklevel.

Tomaketheprocesseasier,

translatethewordPLAN

intofour actionable steps:

Prepare, Layout, Analyze,

and Navigate. These steps

canhelpyouplanandman

age your next testing as

signment.

PreparePreparebygatheringinfor

mationtoformafoundationalknowledgebase.

UnderstandExpectationsandDeliverablesIndefiningatestingapproach,understandthepurposeofthe

assignment, the clients expectations, the deliverables and

associated deadlines. It is helpful to understand how the

clientwillusethemodule,importancetotheirbusiness,and

whatfeaturesaremore important to them.Thiswillallow

youtowritebettertestguidelinesandtoproperlyallocateth

testingtime.

ReviewDocumentationandIdentifyContactsAn important aspect of theplanningprocess is to review

availabledocumentationto identifyinitialquestionsandt

determine if critical information is missing.At this stage

considertheoptimalskillsetsrequiredinyourtestingteam

andidentifysubjectmatterexpertstocontactwithquestions

Layout

Layout

the

test

plan

in

a

concise

manner

selecting

a

mediumthatismostcloselyalignedwiththeprojectsscopeandris

level.

CreatetheTestPlanAsyougatherthe information,starttocreatethetestplan

usinganywordprocessing,spreadsheet,oronlinecollabora

tivetool.Thespecifictoolselectedcanbeapersonalprefer

enceaseachonehasitsprosandcons.Whenassemblingth

document,considerusingtablesandbulletpointstomakei

easiertoreadandlocateinformation.

Anotheravenueistheuseoflowtechoptionssuchas:awhit

board,aneaselboard,oranotebookallowingyoutoquickly

makechangesandtrackprogress.Whateveroptionisselect

ed,keepthetestplanconcisetoensureitisusedasareferenc

toolthroughouttesting.

Analyze

Analyze the information to identifyrisks,milestones,com

munication,andtestingapproaches.

Planning Your Next Testing Assignment BerniceNielRuhland


11/41

IdentifyRisksandTrainingReview the assembled information to identify initial risks

with approaches to minimize those risks and identify any

trainingthatisnecessary.Forexample,thetestersmayneed

tobetrainedonasystemthatfeedsintothemodule.Common

risks include not having enough testers and insufficient

testingtime.This isnotthetimeforpanicbutforcreative

solutions! Tap into the testers strengths; identify how to

integratetestingapproaches;andkeeptheapproachagileby

reducingheavydocumentation.Ifthereisastrongexplorato

ry tester, consider allocating time upfront to identify the

modulesweakerareastoassistinprioritizingthetesting.

IdentifyTestingApproachesandMilestonesIt is important to identify testing approaches that could

includefunctional,regression,integration,andperformance

testing. Balancepotential testing approaches with testing

timeandavailabletesterstoplanoutroughtimeestimates

consideringanyoverlapacrossapproaches.Fromthisinfor

mation,identifytestingmilestonestohelpmeasurethetest

ingprogressagainstthedeliverabledate.

ReviewtheTestPlanwithStakeholdersWhiledevelopingthetestplan,reviewthetestapproachwith

theappropriatestakeholderstodetermineifanythingimpor

tant is missing and togain buyin. It is better to discuss

differencesearlierintheprojectthantotryandbridgemis

communicationattheendoftheproject.Thisdoesnothave

tobeaformalreviewassometimesameetingdiscussingthe

approachissufficient.Thefrequencyandthetimingofcom

municationswith the stakeholders aredependentupon the

scopeandcomplexityoftheproject.

Navigate

Navigate through testingby referencing the testplan and

adjustingapproachesbaseduponnewknowledge.

TestPlansandApproachesEvolveA

test

plan

will

provide

strategic

oversight

to

manage

your

testing assignment. Refer to the testplanperiodically to

ensure that the objectives and deliverables are being met;

reviewidentifiedriskstoassesslikelihood;andreviewmile

stonesagainsttheteamsprogressforanycorrectiveaction.

Whenreviewingthetestplan,continuetoidentifynewrisks

anddetermineifthereisaneedtochangetestingdirection.

Atestplanevolvesthroughouttestingbecausetestapproach

es are refined based upon additional knowledge gained

through the test results.As testingprogresses, risks may

change, unexpectedproblems are encountered, and certain

phasesoftestingmaytakelongerthanoriginallyanticipated

Theplanningprocess is interwoventhroughouttestexecu

tionasitallowsyoutodealwiththeanticipatedproblemsand

theunknownsdiscoveredduringtesting.

Conclusion

Thetestplanisatooltodevelopanoveralltestingstrategy

and toprovideguideposts tomeasureprogress.Thekey t

planning istoconsidertheprojectsscopeandrisk levelt

determinehowmuchtimetodevotetotheplanningprocess

Keepthetestplanlightweightbydocumentinginformation

that ishelpful inmanagingtheproject.Rememberthatth

testplan isa livingdocument.Asyou learnfrom the tes

resultsthetestapproachwilladjustaccordingly.Most im

portantly,enjoyyourtestingassignmentbyallowingthetes

plantobecomeoneofthetoolsyouusetosuccessfullycom

pleteyourmission.


Bernice Niel

Ruhland is a

Software Test

ing Manager

with more than

20yearsexperience in testing

strategies and

execution, de

velopingtestingframeworks,performingdatavali

dation, and financial programming. She devotes

manyhours toreading testingapproachesadopted

byother testers tochallengeherowntestingskills

andapproaches.

Whennotexploringthetestingworld,Berniceen

joys cookingand spending timewithherhusband

livingahealthconsciouslifestyle. Theopinionsof

this article are her own and not reflective of the

companysheisemployed.Berniceenjoysinteracting

withothertestingprofessionalsandcanbereached

at: http://www.linkedin.com/in/bernicenielruhland

andhttp://twitter.com/#!/bruhland2000.



RedCrosshiresIBMforsoftwareoverhaulIBMhassecuredanewcontractwiththeAustralian

RedCrossBloodServicetoworkthroughtheservicesfirst

national

overhaul

of

its

critical

blood

management

software.Thewin sees IBMworking as an implementationpartner

withtheBloodServicetocontinuetherolloutofitsNational

BloodManagementSystemthatkickedoffinMarch.

The system tracks the supply chain of bloodproducts and

facilitates testing, inventory and distributionmanagement

facilitiesfortheservicesredcell,plasmaandplateletstock.

IBMsroleasimplementationpartnerwillseethetechnology

giantprovidedatabasesandsoftwaretestingresources,and

willensurelegalandregulatorycomplianceofthesystem.

Upgradingthesoftwareisessentialformaintainingthe

efficientandeffectiveoperationofblooddonationandblood

productsupplyservicesforAustralians, saidJenniferWil

liam,CEOoftheAustralianRedCrossBloodService.

Thisisthefirstsoftwareapplicationupgradeonanation

widescaletobeundertakenbytheBloodService, saidAnne

Cheetham,IBMsassociatepartnerandlead,VictorianPub

licSector.

BothIBMandtheBloodServicedeclinedtocommentonthe

lengthandvalueofthenewcontract,whichseesIBMaddyetanothercardto itshealthcaredeckwhichcontainsother

prominentcontractwinsincludinga$23.6millioncontract

withtheNationalEHealthTransitionAuthority(NEHTA).

http://www.zdnet.com.au/redcrosshiresibmforsoftwareoverhaul339314714.htm

ResearcherDevelopsAutomaticSoftwareTestingMachielvanderBijloftheUniversityofTwentehas

developed a softwarepackage that eliminates the needfor

manualsoftwaretesting.

The testingphasefornew software consistsof three steps

developing the tests, running the tests and evaluating th

results.Thesethreestepsaregenerallyperformedmanually

ModelBasedTestingisamethodthatautomatesallstepsin

thesoftwaretestingprocess.Whenusedproperly,themethocompletelyeliminatestheneedformanualsoftwaretesting.

ModelBasedTestinghasanumberofmajoradvantages:i

makesthesoftwaretestingprocessfaster,cheaperandmor

accurate.Itisnotuncommonformanualsoftwaretestingt

takeanywherefromseveralmonthstoyears.VanderBijl

new system can significantly reduce the duration of th

testingperiod and thus reduce costs. We can reduce th

durationofthetestingphasebyat leastthirtypercent.W

wereevenabletoreduceoverallsoftwaredevelopmenttim

foroneofourcustomersbyafactoroffour.ModelBaseTesting ismore accurate, because inprinciple there is n

limittothenumberoftestsyourun,saysVanderBijl.I

youwant,youcanevenrunamilliontests.

Ifhissystemtakesoff,thiscouldrepresentanenormouscos

andtimesavingsforsoftwaredevelopers. Inparticular,Im

impressed thatthesoftwaredoesntjustrunthetests i

actuallydevelopsthem.Mr.VanderBijlhasalsostarted

spinoffcompany,Axini,tomarkettheprocess.

http://blogs.forbes.com/alexknapp/2011/05/18/researcherdevelopsautomaticsoftwaretesting

Software Testing News

*NewsinHindiScript.

*

Testing

CircusRe

gula

rFe

atur

e

Get your organisations testing

newspublishedhere.Writetousat

[email protected]



HelloReaders,

This ismy secondarticleaboutTesting Ideas.Generating

Ideascanbemorefun,enjoyableifyoudoitinagroup.You

willfindthateveryoneaddstheirexperienceswhilediscuss

ing contributingtotherichnessofthetopic.Earlier,Iused

towriteideasinrandom,butnowIuseheuristicsandsetof

oraclestogeneratethose.Imaybelosingsomebetterideasby

this approach, but I can assuremyself that I covered all

importanttopics.

In this article the testing ideas/scenariosfor Installation

testing are illustrated. All are based on Heuristics Test

Planning:ContextModelbyJamesBach.

4sub typesarecovered:Installing,uninstalling,reinstall

ingandupgradeoftheapplication.

Installingtheapplication:

Platformbased:

InstallingondifferentOperatingsystemsWindows(98,

2000,XP,XPSP3,Vista,Win7),Mac,Unix

InstallingfromCDRom/DVDROM

Installingfrom/tonetworkshare

Installingfromlocalharddrive

Verify app isworking/installing correctly under remote

terminal,virtualterminal

Externalrequiredsoftware: drivers,concurrentlyexecut

ingapplications

Internalcomponents:Librariesandothercomponentstha

areembeddedintheproduct

RunfromNetworkinstalls.Checkwhetheryourappactu

allyruns someappswont,especiallyifthenetworkshare

is readonly.What happens if the network is unavailable

whenyou try to launchyour app?What happens if the

networkgoesdownwhiletheapplicationisrunning?

OperationsBased:

Unattendedinstalls/commandlineinstalls

Mass installs via an enterprise deploymentprocess like

Microsoftsystemmanagementserver.

Minimum,typical,fullandcustominstall.Verifythateach

onwillinstallcorrectfiles.Enablesthecorrectfunctionality

sets correct registry and configuration settings.Also try

upgrading/downgradingbetweenthesetypes.

Installlocally:Dependingonhowthesetupwascreated,a

custom installmayallow the individual components tobe

installedlocally,ortoberunfromasharednetworklocation

ortobeinstalledondemand,ornotbeinstalledatall.Ifyou

installonecomponentlocally,runanotherfromthenetwork

andsetathirdtoinstallonfirstUse,doeseverythingwork

correctly?

InstallonFirstUseinstalls:Checkwhethercomponentsare

installedwhentheyneedtobe(andnotbefore),installedin

thecorrect location (whathappens if thedestinationfolder

hasbeendeleted?)andtheygetregisteredcorrectly.

Verifyinstallstodeeplynestedfolderstructuresworkcor

rectly.

Verifythatallchecksmadebytheinstaller(e.g.,forsuffi

RiyajShaikh

Test Idea Generation

Testi

ngCirc

usReg

ular

Fea

ture


14/41

cientdiskspace)workcorrectly.

Verify that all errors handled by the installer (e.g.,for

insufficientdiskspace)workcorrectly.

Verify that normal or limitedaccess (i.e.,nonadmin)

userscanrun theapplicationwhen itwas installedbyan

administrator.Especially likely to be troublesomehere are

install

on

First

Use

scenarios. Verifycancelinganinprogressinstalltoseeitcancelsand

leavesnotraceoftheunfinishedinstall

Combinationinstalls:

PerformaTypicalinstallfollowedbyaModifyoperationto

addadditionalfeatures.

PerformaCustominstallfollowedbyaModifyoperationto

removefeatures.

PerformaTypicalinstall,deleteoneormoreoftheinstalled

files,andthenperformaRepairoperation.

PerformaCustom installation that includesnonTypical

features,delete one ormore of the installedfiles and then

performaRepairoperation

MultiUserinstallation:

Whathappenswhenmultipleusersmessbymodifyingthe

setupconfigurationofyourapplication?

NetworkSetup:

Canyou installyour appfrom thenetwork rather than a

localCD?

Patches:

Patchprevious versions. Patching is differentfrom an

upgrade.Anupgrade typically replaces all of the applica

tionsinstalledfiles,whereasapatchusuallyoverwritesonly

afewfiles.

PerformaMinorUpgradeonapreviouslypatchedversion

Patchonapreviouslyupgradedversion.

Upgradeapreviouslyinstalledthenmodifiedinstall.

Patch

a

previously

installed

then

modified

install.

Upgrades:

Verifyupgradingoverapreviousversionreplacesappropri

atefilesandnoothers

Verifyinstallingthisversionsidebysidetopreviousver

sionsworkscorrectly

Verifythecorrectfilesdo/dontexistafteranupgradeand

theirversionsarealsocorrect

Verify

default

settings

are

correct

Verifypreviouslyexistingsettingsandfilesaremaintained

ormodified,asappropriate

Verifyallfunctionalityworkscorrectlywhentheprevious

version(s)and/orthenewversionissettoRunFromNetwork

Verifyanyfeaturesandapplicationsdependentonfilesor

functionalityaffectedbytheupgradeworkcorrectly

OperatingSystemUpgrade:

Verifyupgradingoverapreviousversionreplacesappropriatefilesandnoothers

Verifyallfunctionalityworkscorrectly

Verifyanyfeaturesandapplicationsdependentonoperat

ingsystemfilesorfunctionalityaffectedbytheupgradework

correctly

UninstallsandReinstalls:

Besurethatnotonlyareallapplicationspecific/sharedfiles

are removed,but that the registryandotherconfigurationchangesareundoneaswell.Verifycomponents/fileswhich

are sharedwith other applications are/notuninstalled de

pendingwhetheranyofthesharingappsarestillinstalled

Tryoutoforderuninstalls: installappAand thenappB

thenuninstallappAandthenuninstallappB.

Reinstallafteruninstallingthenewandpreviousversions

ofyourapplication.



15/41

SecurityTestinginInstallation?

Your product is expensive, what if the version you are

testingisavailablefreelysomewhereoninternet?

Checktorrents,Ihavefoundthatmostpopularappscanbe

downloadedfrom variousfile uploading and torrent sites

freely.Alsosearchforcrackedversions.IfthereisAuthoriza

tion

keys

required

while

installation,

check

on

Google,

if

anyonehaspublishthosekeys.

OnceIdownload15daystrialproversionofanapp,Iapplied

some tricks and thennext time app is showing 300 days

remaining for trial!! Check if you can do that too.

(Remember,testersareauthorizedhackers)Ifyoucouldfind

the tricksforyour application,youarepriceless testerfor

yourorganization.!!!


RiyajShaikhis

atest

enthusiastand

hasahabitof

learningnew

thingsin

testingworld.

Heloves

freedomoftesting.Healsolikestodemonstrate

histestingskills.Riyajhasparticipatedin

variourtestingcommunityactivitiesandoften

blogsathttp://riyajs.wordpress.com.

RiyajcontributestoTestingCircusmagazine

asanassitanteditor.

Hecanbereachedat

http://twitter.com/riyajshaikhorinhis

[email protected]

Doyouhavebetterideasforinstallationtesting?Can

yougeneratemoreTestingideasondifferenttopics?

Youwant to contributefor the next issue on test

ideas?Ifyes,justwritetousat

[email protected]


16/41

Promoting Software Testing in Your

Organization

RobvanSteenbergen


Testin

gCircu

sRegu

lar

Feat

ure


17/41

TestPromotionalTip7:Staypositiveabouttest

inginyourconversationandcommunication.Ra

diatepassionforthetestingprofession.

This article ispart ofmy other articlespublished in

earlier Testing Circus issues: 29 Tips topromote

testinginyourorganization

Staypositiveabout testing inevery conversationyou

haveandinallyourcommunication.Radiateaconstant

passionfortesting.

Thisissomethingthatsverydifficult.Asatesteryou

mostlywill see the bad characteristics of a software

product.Andthisisthesubjectwhereyouthinkabout

themostandyouwilldiscuss theseproblemsa lot inworkplace because youre mainly concerned to

communicateandgiveinformationabouttheproblems

thatareencounteredconcerningasoftwareproduct(or

ITsystem).

It can be difficult to keep apositive attitude when

communicatingabout this.Thoughyoushould try to

formulateproblemsandapproachthisinapositiveway.

Well,herehe/shecomes:Thetester.Omy,whatshould

wedo?Run?.Thisisoneofthereactionsweshould

trytoavoid,althoughthisisnotalwaysavoidable.Asa

testeryouwillalmostalwayscommunicatebadnews.

Herearesometipsinthisareathatmayhelpyoutonot

be thecomplaineroftheproject.

Donotgo alongwith thenegative trend in a bad or

difficultproject

Fortunately,oftenyouarenottheonlycriticalemployee

inacriticalproject.Especiallyat the endofaproject

when therealexciting thingsstart tohappen,certain

peoplewillbemorenegativeaboutthesoftware.Ifyou

noticethisnegativebehaviourinotherpeople,youcan

dotwothings:Agreethatitisnotsowell,orbringthis

criticismontheprojectinperspective.

Thelatterisverydifficult,butyoullhavetotrytobring

thisinperspectiveinyourdailycommunication.Youre

theexpertofthesoftwareproblemsandifyoudstart

talking in thenegative sense,youwillgetanegative

markonyouasapersonandonthetestingtrade.

Listenfirst,thenthinkandthentalk

Inordertodealwiththis,itmightbeagoodideatostop

talkingandlistenmoreinconversationswithcolleagues

orinmeetings.Andifyoustillwanttosaysomething,

trytokeepsilentandlistentothecritics.Listeningto

complaints and stories about troubles in aproject

whethertheseareproductrelatedorprojectproblems,

can helpyouget a deeper understanding of the root

causesofthesecomplaints.

Agoodthingtodoisdiscussthistypeofcomplaintsin

a oneonone interviewwith theprojectmanager or

anothercolleaguewhoisnotinvolvedintheproject.

Doing thisyou canget insightsfrom otherpeoples

perspective thatyoucanuse inyour communication


How to promote Testing in Your Organization


18/41

Formostcasesthereisasolution,butitoftenrequires

keepingjustabitofdistance,listentootherpeople,then

thinkabouthowtocommunicatetheseperspectivesto

yourmainstakeholdersofyourproject.

Always discuss issues with a group of theproject

members

Everyonecanaddhisproductissues(orbugs)inabugs

database.Alwaysensurethatthereisanissuemeeting

plannedtoconsultwiththerightpeoplefromtheproject

(projectmanager,developer,tester,customer,...).

Together,discusstheissuesonebyone:

Youdeterminetheimpactoftheproblemtogether

Istheteamevengoingtosolvetheproblemornot.

Noworlater?

Andveryimportant,whowillsolvetheproblem.

Never do take

initiative on your

own as a tester,

otherwiseyouwont

be taken seriously,

youre not the

project leader, the

developerortheone

whosgoing to use

the software (the

customer).Onlywithin a team discussion the right

actionholderandprioritycanbeassigned.Thiswill

maketestingapartofthedevelopmentviatheissuesthat

arefound.Inorganizationswhereteamsarejuststarting

withtesting,theissuelististhemainfocusandsource

ofinformationabouttestresults.

ThinkbeyondtestandmakesuggestionsYou need not be limited to only testing of software

products.Youcouldalsodiscussprojectideasonhow

problemscanbefoundinadvance.

Forexamplebyaskingifyou(ortheteam)coulddoa

reviewsessionofthedocumentationbeforecreatingthe

code.Ordeveloperscheckingeachothersworkbefore

integrating it in the configuration tool (peer code

reviews).

Testingisagreatjob!

Ifsomeonestartstocomplainaboutthetestsyoudoand

showsnegativebehaviouraboutthetestingprocesses,it

isoftenthelackofknowledgeoftesting,really.

Wetestersarenotconstantcomplainers,wedonot

complainabouteverydetail,butwedowanttobehonest

andobjectiveintestexecutingtestsandtestreporting

Thisisabalancethateverytesterhastofindinhisown

professionalism.

Keeptellingpeoplethattestingisfun,hardwork(harder

thanlotofpeoplesuspect).Thephrases testingisthe

mostbeautifuljobinIT and atestingdepartmentis

often the knowledge base of an organization are

occasionallynice toventilate.Althoughsometimesan

eyebrowcangoupwithacolleaguebysaying this, itwill help in apositive sense.Giving clear,fun and

informational presentations about testing in your

organizationalsowillhelp tomake some things clear

aboutthetestingtrade.

InthenextissueRobwillwritemoreonhowtopromote

testinginanorganization.KeepreadingTestingCircus.

Editor


RobvanSteenbergenisanindependentsoftware

testconsultantfromTheNetherlands.Inthelast4

yearshehasbeeninvolvedininfrastructureprojects

andisworkingnowonadesktopvirtualization

projectwhereheistestingandcoordinatingthetests.

Formoreinformationvisitwww.chickenwings.nl

Robcanbereachedat

http://twitter.com/rvansteenbergen


19/41

Crack The Code!BlinduEusebiu


Visithttp://www.youtube.com/watch?v=aQJUtSbpquY

UseYoutube annotations.Eachvideo

is interlinked with the other videos

throughlinks.

Mission Findanytypeofmismatch,

exceptionsorinconsistenciesetc.

Sendyouranswersdirectlyto

BlinduEusebiu

[email protected]

BlinduEusebiuisa tester for more

than5years.Heis

currently hosting

EuropeanWeekend

Testing.

He considers

himself a context

driven follower and he is a fan of

exploratorytesting.

He tweets [email protected] canfind

more interactive testingpuzzles on his

websitehttp://www.testalways.com

Send your answers to

[email protected]

Namesofpuzzlesolverwillbepublishedinthe

nextissueofTestingCircus.


20/41



FollowusatTw

itter

http://Twitter

.com/Tes

tingCircu

s


22/41

Problem: Ihave10openBrowsers.HowcanIclosethem1by1?

Solution: CloseAlltheOpenBrowser

WhileBrowser(title:=.* ,index:=0).Exist

Browser(title:=.* ,index:=0).close

Wend

Problem:SometimesithappensthatQTPdoesnotrecogniseobjects.CanIusekeyboardstrokestoclick thelinksand

Navigatethedifferentpartsofopenapplication.

Solution:UseofKeyStrokeonActiveBrowser/WindowSetObj=CreateObject( WScript.Shell)

wait2

Obj.Run http://www.google.com

wait2

Obj.SendKeys {Enter}

wait2

Obj.SendKeys {Tab}

wait2


wait2

Obj.SendKeys {Tab}wait2

Obj.SendKeys {Tab}

wait2

Obj.SendKeys {Tab}

wait2

Obj.SendKeys {Tab}

wait2

Obj.SendKeys {Tab}

wait2

Obj.SendKeys {Tab}

wait2

Obj.SendKeys {Tab}

wait2


Theabovecodewill

1. Launch Google.com

2. Clickonlink AdvancedSearch

3. ClickonlinkGoogleInstant withinAdvancedSearchPage

JaijeetPandeyhasover5andhalfyearsofexperience inApplicationDevelopment, Maintenance andTesting.Frommorethanlast4yearsheisinvolvedinautomationtestingwithQTPandLoadRunner tools.Heisassociatedwithvarioustestinginitiatives

in

NCR

region

of

India.

He teaches QTP on weekends.Jaijeet writes his blog athttp://jaijeetpandey.blogspot.com

He is currently employed withBirlasoft,Noida.Hecanbereachedathttp://twitter.com/jaijeetpandey


Testing

Circus

Regul

arFeat

ure


23/41

Background

WhenIfirstgotincontactwithsoftwaretesters,Iworkedas

PManddeveloperfora language tool.OurCEOhadsaid

thathehadhiredtwotesters,easilysinceyoucanjustpick

themfromanystreetcorner.Sadlytheyhadnocluewhatto

doanddidnotfindanybugs,theyjustfoundouthowtheOS

workedorthingsthatwerebuiltin.Aftersometimewewere

able toget a newgroup of testers andnow things really

changed.Someofthemwereaspiringtobedevelopers,but

settledtobetestersforashorttime.Atthattimetheyhadno

knowledgeabouthowtestingshouldbedoneaccordingtothe

socalledrules,buttheydidagoodjobandfoundbugsinour

software.

SomeyearlaterIbeganataproductdevelopmentcompany.

Duringmyyears therewehadchange ofmanageralmost

everyyearforthetestdepartment.Eachonebrought their

ownperspective on testers.Most of them accepted any

personnelfromanydepartmentwhentherewaslackoftesters.

During that time wegot to experience a lot of different

backgrounds,skillsand interestsfromtheextrapersonnel.

Wealsoexperiencedmanyemployeeswhoweremovedoreven

demoted down to the test department.Many stayed in

testingwheretheyexcelledandeventuallylikedit.During

allthoseyearsmanagementsawusasthecomplainingguys

fromthetestdepartment,perhapsatoocommonview?What

wereallydidwasexpressrisks,bugsoranyinformationwe

thoughtendangeredthecompanyorproductsundertest.I

amsuretheirperceptionofuswasmisplaced,butnaturallyweweresomewhattoblameforhowwecommunicatedand

howweactedwhencommunicating.

Someyears later Ijoined a smaller companywithmostly

researchersandscientists.Mostofthemwereusedtoworking

alone in development projects so they did all things

themselves. They did not see the need for testing as a

discipline on its own. Eventually when we (testers)got

somethingtotestweshowedthemitwasabigdifferencewith

whatwefoundcomparedtothem.

Thethingthatisconstantistheconfusingperceptionona

testerisandwhatweshoulddo.

Howaretestersperceived?Ifyoulookattestersfromasalaryperspectiveweveryoften

havelowersalariesthandevelopersandprojectmanagers,buwehavehigherthandocumentationspecialistsandsuppor

personnel(atleastinSweden).Formanysalaryalsodrives

yourcareerchoices,soyounaturallywanttogetoutofthe

testingdepartment.InSwedenconsultantscanchargehigher

fortestleadsthantestersatmanymajorcustomers.Thisdoes

notmotivateconsultanciestogrowgreattesters.

Ifyoulookattestersthroughcareerperspectiveyouoftensee

thattesterisapitstopinpursuittobecomeadeveloper.Or

perhapsmorerarelyyouseepeoplehavebeendemotedfrom

otherpositions.Someoneneedstotaketheroleoftester,letstake thepersonweneedthe leastforother tasks.Ialsosee

personnelthatarepromotedfromsupporttotesting(asthey

expressit).Ifyoubecometestleadyoumightbeontheway

tobecomeprojectmanager.Managersknowthatmanywith

higherambitionwilljustpassthroughthetestdepartment

whileotherslessmotivatedwillstaybehind.Still,therewil

alwaysbeagroupof testerswho love testingandwant to

excelinit,butsomecompaniesdonothavethemyet.

Inthescriptedtestapproachyoumostoftenwantadomain

experttowritetestcasesandletsomeoneelse(orsometimesthesameperson)executethetests.Inthissituationthetester

canbe anybody ,he/shejustneedtoexecutethetests.When

amanagerisseekingnewresourcestobecometestershewil

acceptanybodytobecomeatester,thanyouhavethepotentia

ofgettinganyone,evendemotedpersonnel,fromotherparts

oftheorganization.Thisisthemostcommonviewontesters

asIseeit.


Testers Greatest Nemesis

MartinJansson

**Thisarticlewasfirstpublishedinhttp://thetesteye.com/blog/2011/05/testersgreatestnemesis/


24/41

Certification

DuringmywholecareerIhavenotheardthatmanytalkabout

the need or requirement of certification atplaces where I

workedoratclients.Inonecaseatesterapproachme,when

hewasabouttoentermytestgroup.HesaidhewasISTQB

certified and that his employer required all testers to be

certified.ItoldIwasnot,butIhadmorethan10yearsoftest

experience and close to 20years ofproduct developmentexperience.Wasthatok?Iaskedhimofhistestingskillsand

whathecoulddotocontributetomyteam.Hegotscaredand

didnotwanttojointheteam.IregretthatIscaredhimoff

likethat.Someonemusthaveintroducedtheideathattobea

goodtesteryouneedtobecertified.Orwasitperhapssetup

as a minimum requirement when handling allocating

personnel to teams? Perhaps the original intention was

certified testeror experiences enough to cover it?There is

seldomcontextbehinddecisions likethat.Mybelief isthat

someconsultancy

got

them

to

buy

in

on

the

idea,

then

sold

themlotsofcoursesandcertificationpackages.

AfterreadingDorothyGrahamsblogposts([1],[2]and[3])

abouttheintentionofcertification,Iwonderwhynoonespoke

upaboutwherethingswereheading.Theirintentmighthave

beentomaketheperceptionontestersbetter,butIthinkit

insteadhashurtourcraft.Ateachconferenceandatmost

meetingsthereisoftensomeonewhospeaksupwithlotsof

argumentagainstcertification.Irarelyseeanyonetakeup

thediscussiontomeettheirargumentsorperhapsIdonot

listen?James

Bach

has

made

alot

of

good

arguments

[4].

Therearemanysocalledtestexpertsouttherewhosaythat

certificationsuchasISEBorISTQBisneededtobeatester.

Somecompaniesevenrequireitoftheirtestersandtherefore

therecruitersrequirepeopleseekingjobstohaveit.Ithinkit

isallacharade.Havingtesterswhotakecoursesintesting,

whoreadbooks,blogsandarticles,whowant to learnand

whowanttoexcelastestersarewhatisneeded.Passionate

testerswhowanttobecomegreat!Iftheyarecertifiedthatis

ok,perhapstheygotsomeideasfromitandtheymighthave

had agreat teacher who stimulated them into becomingpassionatethemselves.

ISTQBusesmultiplechoicequestionson their exams,but

theyarequitelimited.CemKanerhaswrittenanexcellent

postaboutWritingMultipleChoiceTestQuestions[5]where

hemakessomestrongarguments.IfISTQBwasalteredalong

those lines itwouldmake itharder topass andnaturally

hardertocreate,butitwouldstillnotsolvethemainissue

withcontentbeingoutofdateand totallywrong inmany

areas, as I see it.Jonathan Rees brings up other strong

arguments about multiplechoice questions in his article

FrederickTaylorInTheClassroom:StandardizedTesting

AndScientificManagement [6].

Attitude

Justbecausewehavetoworkupstreamsdoesnotmeanwe

cankeeponhavingalousyattitude.I veoftenseenuspicture

ourselves as victims because of our situation, lack of

personnel,timeetc.Ifwearetoofewtotestandifwegottoo

little time,we can only offer to do our best.We can also

explainwhatwecoulddoifweweremoreandifwehadmore

time.Thepriorcombinedwiththatweoftenspeakinanger

whenwe talkaboutquality.Thisonlyfuels theperception

thatweareabunchofidiots,angryones.

Whenwegetdeliverablesfromdeveloperswearesometimes

angrybecauseofthebadqualityorthelousystateofacertain

build.Doweconsiderwhyitislikethat,whatshortcutsthey

neededtotakeorifsomeoneforcedthedeliveryofanewbuild?

Dowe really need tofocus our blame on the developers?

Considertheireverincreasingtechnicaldebtthattheymigh

notgetproperprioritytoadjust.

In most areas of expertiseyou have lots of education, a

variouslevelsoftheschoolsystem,tobackyouup.Thishas

juststartedtogetgoingwithtesting.Atleastitisnotonly

a chapter inabook thatyou skip.Thereare lots ofbooks

articles,blogsandothersourcesofinformationtogainother

peoplesexperienceontesting.Whyisitoktothinkyoudo

notneedtolearnmoreaboutyourcraft?Whydosomany

testerswithlotsofyearsinthetestingcraftstillstatetha

they have not studied anything toget better at testing?

Having thatattitudedamages theperceptionon testersby

keepingyouignorantofwhatyouclaimtobeexpertat.With

theincreasinguseofagileteamswhereatesterhasanatura

part,youaresupposedtoknowatleastsomethingaboutyour

craft.

Whatdowedotoaffectthatperception?Ifwearecontinuouslyprovidingvaluableinformationtoour

stakeholderstheperceptionwillbealtered.Thismeansthayouneedtoknowwhattheyfindvaluableandwhatcould

threaten that value. You also need to consider howyou

communicate, thus inwhatform, ifyou aregoing touse

metrics or not, how much subjectivity or objectivityyou

should use and howyou act when communicating. Less

dramaqueenandmoreprofessionalism.

Weareworkingupstreamshere,soeverythingthatyoudo

that is badwillhave agreat impact on theperception on

testers.Whereeveryougoyouwillbringyourattitudeand



25/41

ambition.Wheninteractingwithnontestersconsiderwhat

youaresayingandhowitmightappeartothem.Considerif

youareinthecorrectcrowdtoutteryourdisapproval,ifyou

needtogosomewhereelseorifyoucanjustgotoyourmanager.

Weneedtocommunicatetomanagersthatitisdemeaning

anddemotivatingtobeseenasidiotsorjustanybody.We

needtoshowthathavingskilled,passionateandmotivated

testerswillgivealotbetterresult.Whatelsecanyoudotomotivateyourselvestogetthoseattributes?Thosewhohave

beendemotedoraredemotivated,showthemhowcreative

and exciting the testingprofession can be.Bring in other

externalpassionatetesters togivethemsomenew ideas.If

nothingof thiswork,perhaps theyneed tofindwhat they

reallywanttodoandgothere.

Beforeacceptingnew testers to theteam,weneed tomake

sure they are rightfor thejob. Do not accept demoted

personnelwithout explain theconsequences.Whenyouas

test lead discuss having extrapersonneljoinyour team,clarifythatyouwanttotestthembeforeacceptingtheminto

thegroupandthatsomeintheteamneedtobeabletoveto

acceptance.

Weneedtotelldevelopersthatweunderstandthattheymust

takeshortcuts,thusincreasingthetechnicaldebt,butwecan

help[7].Workcloserwiththedevelopers.Stopbuildingwalls

betweenyou.Themorethedeveloperstrustandrespectyou,

themoreinformationyouwillhavebeforeyoucommenceyour

work as a tester which will lead to a better work done.

Rememberagoodbugisafixedbug.

Considerhowthetestorganizationisbuilt,howitmarkets

itselfandwhatyoucommunicatetomanagement.SeeScott

Barbersexcellentblogabout WhatbeingaContextDriven

Testermeanstome [8]thatcanbeusedasastartingpoint

foryouandyourtestorganization.Alsoconsiderwhereyou

aregoingwith testing [9] tounderstandwhereyou come

from,whatyournextgoal isandperhapswhat ispushing

youinacertaindirection.Areyougoingintherightdirection?

Conclusion

Ithinktheperceptionontestersisourgreatestnemesis,we

havetofightiteveryday. Certificationintestingdoesnot

helpus,asIseeit,butitisnotourmaintargetforconcern

justoneofthebullies.Therearemanythingsthatmakeus

getabadreputationandarethereforeperceivedbadly.Start

changingyour ownways and affect those aroundyou to

become great, passionate testers who deliver valuable

informationeffectively.

References

[1]Certificationisevil?

http://dorothygraham.blogspot.com/2011/02/part1certification

isevil.html

[2]AbitofhistoryaboutISTQBcertification

http://dorothygraham.blogspot.com/2011/02/part2bitof

historyaboutistqb.html

[3]Certificationdoesnotassesstesterskill

http://dorothygraham.blogspot.com/2011/02/part3certification

schemesdonot.html

[4]SearchforISTQBatJamesblog

http://www.satisfice.com/blog/index.php?s=istqborhttp://www.s

atisfice.com/blog/index.php?s=certification

[5]WritingMultipleChoiceTestQuestions

http://kaner.com/?p=34

[6]FrederickTaylorInTheClassroom:StandardizedTesting

AndScientific

Management

http://radicalpedagogy.icaap.org/content/issue3_2/rees.html

[7]Developers,letthetestersassistwiththetechnicaldebt

http://thetesteye.com/blog/2011/01/developersletthetesters

assistwiththetechnicaldebt/

[8]WhatbeingaContextDrivenTestermeanstome

http://www.testingreflections.com/node/view/8657

[9]Whereareyougoingwithtesting

http://thetesteye.com/blog/2010/04/whereareyougoingwith

testing/


MartinJansson,TestManagerat Qamcom Research &

Technology,startedhiscareeras

tester1996.Hehastriedmany

professions in product

development,buthisheartand

soulbelongsintesting.Martin

is one of the founders of

www.thetesteye.com which hasgrown into one of the

greatestSwedishblogsonsoftwaretesting.In2010heanda colleague won the competitionfor apprenticeship in

EuroSTARTestLabandtheywilltogetherin2011manage

it.Martinisalwaysonthelookoutforgreat,passionate

peopletoworkwith.

You can reach him onTwitter@martin_jansson or on

[email protected]


26/41

TestAutomation is a hot topic in the world of software

testing.Everycompanyislookingforautomationtestersto

increasetheeffectiveness,efficiencyandcoverageoftesting.

Automation is a way of smart testing which helps in

delegatingmonotonous,repetitiveortimeconsumingtasks.

It helps to reduce test cycle span and increase the test

coverage.Ifdonecorrectly,automatedsoftwaretestingcan

reducethetimetorunrepetitivetestsfromdaystohours.

Sahiawebapplicationtestingtoolhasbeendevelopedby

NarayanRaman.Thisarticlecanbeusefultothepeoplewho

arenew toautomation toolsorare interested inexploring

Sahitomaketestingmoreproductiveandeffective.

Introduction

Sahiisautomationandtestingtoolforwebapplications.It

gives thefacility to record andplayback scripts. This tool

works on various browsers (e.g. IE 9.0) which support

JavaScript. It is browser and Platform independent. Sahi

injectsJavaScript into webpages using aproxy and the

JavaScripthelpsautomatewebapplications.ItusesRhinoas

itsJavaScript engine and Rhino has excellent supportfor

handlingXML.Whilerecordingandplaying,Sahidoesnot

createjunkscriptswhichnormallyarethecasewithother

Automationtools.ItdoesnotusexpathlikeSelenium.

StartWithSahiDownloadSahifromhttp://sourceforge.net/projects/sahi/

Installation

DoubleclickoninstallSahiv35_xxx.jar

Oropenacommandprompt,navigatetowhere

thefileisandruncommand

Javajavainstall_v35_xxx.jar

Tocheckhowtodownloadthesahigothrough

http://www.youtube.com/watch?v=34ZktfzsXU

It will create icon on the

Desktoplike

Double click on shortcu

createdonthedesktop

Or

Gotostart>Allprogram>

startsahi

It will open the Sah

Dashboardwhichwillshow

alltheavailablebrowsersin

your system. It wil


Open Source Test Automation Tool - Sahi

(A brief Introduction)

AkankshaTalwarAutomation Tool Tutorial

Watch out for our next issues for a series of articles on Sahi Web

Automation Tool. By Narayan Raman



automatically configure theproxy setting on the browser

beforeinvokingit.

Clickonthebrowserwhichyouwanttochoose.Itwillopen

thebrowserasshownbelow:

PressALTanddoubleclickonthebrowser(lowerpartofthe

screen);itwillopenthecontrollerforSahi.

This controller

helpstorecord&

playbackscripts,

e v a l u a t e

expressions and

addassertions.

Sahi creates the

script in folder

userdate >

scriptsunderthe

location whereyou have

installed the

sahi. It will

createthescriptwiththeextn.sah.

YoucanalsolearnSahibyusingthesampleapplicationwhich

ispresentinthebrowseropenedbytheSahi.

OrjustentertheURLwhereyouwanttorecordandclickon

Go.

Toconfigurethebrowsersettingsclickonconfigureonthe

dashboardoftheSahi.

And it will open the

configuration

file

for

Sahi.

ToRecordthescript

On the Controller,go the the

Record tab (would be selected

bydefault).

On the Controller have to se

thescriptnameLikebelowand

clickontheRecordbutton.

Navigate onyour website likeyou normally would.Mos

actions

on

the

page

will

now

get

recorded.ClickStoptofinishrecording.

ToViewthescriptTherecodedscriptcanbeviewedandeditedbyopeningthe

.sahfileinthe\userdata\scriptsdirectory.Sah

scriptsaresimpletextfileswhichuseJavaScriptsyntax.

Thescriptcanbeeditedevenwhilerecording,sothatlogica

segregation intofunctions etc. can be done as recording

happens.ToViewScriptsfromthecontroller,clickonView

Scriptlinkatthebottomrightofthecontroller.


28/41

ToPlayBacktheScriptFromtheSahiControllergototheplaybacktab.

EnterthescriptnameintheFile:field.

ClickSet.Waitforthepagetoreload.AndclickPlay

Stepswillstartexecuting,andtheControllerwillbeupdated

accordingly.

Oncefinished,SUCCESSorFAILUREwillbedisplayedat

theendofthesteps.

ToviewtheLogOn theController,go toPlayback tabandclickonView

Logslinkatthebottomright.Itwillopenawindowwith

theresultsneatlyformattedinHTML.

Assertion

AssertionisusedinSahiwhenweexpectsomethingandwant

toverifythattheactualresultissameastheexpectedresult.

ToAddAssertioninthescriptClick the Assert button togenerate assertionsfor the

element.TheywillappearintheEvaluateExpressionbox.

ClickTest>tocheckthattheassertionsaretrue.You

can evaluate anyJavaScript using Evaluate Expression

andTest>.ActionsperformedviatheControllerwill

not be automatically recorded. Only actions which are

performeddirectlyonthepageareautomaticallyrecorded.

This letsyou experiment on the webpage at the time of

recordingwithoutimpactingthescript.

Oncesatisfied,clickonAppendtoScript.Thiswilladdthe

assertionstotheScript.

ClickStoptofinishrecording.

This was a very basic introduction about Sahi. Sahi is a

powerfultool.AndIhopeyouwillbeabletolearnmoreabou

SahinextfewissuesofTestingCircus.

References

1. http://sahi.co.in/w/

2. http://sourceforge.net/projects/sahi/

3.

http://blog.sahi.co.in/search/label/Sahi

Logosandtrademarksusedinthisarticlearethepropertyof

therespectivetrademarkowners.

Akanksha Talwar is a passionate tester from

Bangalore.She is intotestingfrom last6years.

Shelovestolearnnewthingsandlikestoexplore

newtoolswhenevershecan.Akankshahasbeen

involved in various testing communities. She

coachestraineeswhoarenewtotestingandwants

tomakelongcareerinsoftwaretesting.

Akankshacanbereachedat

http://twitter.com/aku24


EverySoftwareEngineercontinueshisstateofchattingorforwardingmailsuntil

andunlessheisassignedworkbymanager.

Therateofchangeinthesoftwarequalityisdirectlyproportionaltothepayment

receivedfromclientandthedeadlinetime,andittakesplaceatthequickrateas

andwhendeadlineforceisapplied.

Bugscanneitherbecreatednorberemovedfromsoftwarebyadeveloper.Itcan

onlybeconvertedfromoneformtoanother.Thetotalnumberofbugsinthe

softwarealwaysremainsconstant.


29/41

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Yetanotherdayofherprojectsuseracceptance testphase

andIseeDebolookingastiredandfrustratedasever.Ileft

at9.30pmlastnight,wasonphonewithonsitetill11pm

andawokewithaphonecallfromonsiteat7amthismorn

ing.Iamquittingthisjobassoonasthistestingends.Feels

likepeopleheredonttrusttestersfordoingtheirjobright!

shefrownswhilesippingtea.

Aswegetintodetailsofhowthingsaregoingsobadwithher,

I enduppointing out that as a test lead (andneither the

productownernorUATcoordinator),itisnotherjobinthe

firstplace to be available to onsitefordiscussing issues. I

advisehertotellpolitelybutfirmlythatsheshouldnotbe

contactedafterofficehoursfordiscussingissuesthatarise.

It is all about

setting expecta

tions right.

Quitting your

job is a tempo

rary

solution.

Whatguarantee

doyouhavethat

you wont land

upinsamesitu

ation in your

new job?, I

countered.

Anyrelationshipfriends,husbandwife,parentskids,busi

nessclients relies on trustfactor and trust comesfrom

meetingeachothersexpectations.Settingexpectationsrigh

iscrucialifyouaregoingtomeetthepartysexpectationsa

all.Here aremy top3golden rules to setting theright

expectations:

a. Stateclearlywhatyouaregoingtodo:Illpickyou

up,amothermighttellherdaughter.Butitleave

roomopenformanydifferencesthatcanariseduet

thisstatement.Atwhattime?,Fromwhere?ar

twoobviousthingsthatcanbemisunderstood.Imag

inewhathappensifmomwaitsattheschoolgate,bu

thegirliswaitingatthebusstop.

This is also a common scenario inbusiness (especiall

softwareindustry!).Peoplewalkawayfromthesam

meetingunderstandingentirelydifferentthings.Th

clientisthinkingheisgettingtherequirementbuil

thismonth,thedeveloperisthinkingnextmonth.

Stateclearly,repeatandasktheotherpersontosumma

rize at the end of conversation tomake sureyou

pointhasmadeitacrosscorrectly.

b. Stateclearlywhatyouarenotgoingtodo:Iftherear

certain things thatyou know,youwontdo, stat

that.Explicitly.

3 Essentials to Setting Expectations

VaradaSharma


34/41

Itgets trickierwith the things thatyou do not know

about.Mostoften,youdontknowwhatyoudont

know,right?Youwontdoitanyway,butyoualso

donotknowwithenoughclaritywhatyouarenot

goingtodoorcannotdo.Soyouarenotinaposition

tosettheaccountstraighthere.

Thewaytodealwiththissituationistomakesureyou

putinageneralboundarylikeIwilldoX,YandZ

andnothingelse.Itisalsoimportanttosticktothis

boundary.Ifyousayyouwontdoanythingelseand

thenstartmakingexceptions,youarelettingpeople

walkalloveryou.

Classicexampleisasoftwarefirmthatacceptsrequire

ments,definesboundariesandthenkillsitsdevelop

mentteamtoincludeeverythingelsethattheclient

starts portraying as desired, implicit or business

criticalrequirement.

c. Statethepriceofexceedingexpectations:Inspiteo

yourbestefforts itcanhappenthattheotherparty

startsdemandingmore.Howmanytimeshasyou

sonstayedwithinthebudgetforhistoyshopping

Putapriceontheexceededexpenditureupfront.Try

somethinglike,Yougettopicktoysupto1000/Rs

AnythingmorethanthatandIlldeductfromyou

nextmonthspocketmoney.Althoughitmightfee

cruel to do so,makegood onyourwords once o

twice.Youllgetthenecessarymessageacross.

Similarly in business cases.Tellyour client,youll b

happytoacceptchangesforuptoonereviewcyclea

no cost.After that any changewill be charged a

hourlyrate.Makethisapartofyourcontract,star

following itreligiouslyandsee the change inyou

projects.

Yes,thesethingsareeasiersaidthandone,attimes.Butthen

yourpeaceofmindiswellworththeseefforts,isntit?


Varada Sharma is

currentlyworking

asaTestManager

at GrapeCity India.Inher13years

of software career

she has been a

trainer, developer,

tester,businessan

alyst,projectman

ager and a test

manager at differ

enttimes.Shesharesherexperiencesonvarious

emagazinesandalsoauthorsablogdedicatedto

testing:

http://www.effectivesoftwaretestingblog.com


35/41

Testi

ngCirc

usReg

ular

Fea

ture

1. Howlonghaveyoubeenassociatedwith

softwaretesting?

Itsbeengreat7.5yearsnowand Iam

enjoyingeachandeverymoment.

2. Howdidyoubecomeasoftwaretester?

Sameoldtraditionalstory!Graduatedin

2003andstartedhuntingforajobata

timewhenmyown seniorswerentyet

placed injobsthankstotherecession in

2001. After innumerable tests and

umpteennumberofinterviews,Ifinally

landedajob.Asatester. AllIneededat

the time was a job. Testing or

DevelopmentdidntmatterandItookit

up.

3. By any means, do you regret being

associatedwithsoftwaretesting?

HellNO!Notasingletime inall these

years!Myfriendsandclassmatesplayed

downmyjobofferfromareputedMNC

saying Testing is a boringjob. Blah!

Blah!Blah! Idismissed theirviewsas

commentsfilledwithjealousyasIwasthe

highestpaidstudentinmybatchatthat

time.Whenmanypeoplestartedtelling

thesamething,Isaidtomyself Letme

givemyself3monthstime.IfIdontlike

whatIamdoing,Illquitandlookoutfor

ajobindevelopmentjustliketherestof

the souls.At the end of 3months, I

ParimalaShankaraiahhassevenplusyearsofexperienceintestingaswellas

mentoring teams of software testers.Apartfrom testing that she ismost

passionateabout, she loves tomentorupcoming testersandstudents.She

writesfrequentlyabouthertestingexperiencesatCuriousTester.

Sheisalsoaregularcontributorofarticlesontestingandissuesconcerning

testing.Herhobbiesincludereadingbooks,blogs,magazinesetc.Sheisagreat

foodieandaselfconfessedemotionalovereaterwhoeatstobeateveryemotion

intheworld.

Parimala Shankaraiah currentlyworks as a Principal Tester atConsona

Corporation,Bangalore.

Parimala ShankaraiahOrganisationConsonaCorporation

Role/DesignationPrincipalTester

LocationBangalore,India

Interview with Teste



36/41

lookedbackandIknewthatIwaspartof

a highly satisfying and flourishing

professionofAlltimes.

4. Doyou think software testing is less

respected than other departments in IT

industry?

It depends. I haveworkedfor a couple

largeorganizationsthatthinktesting is

anobstacle.Ihavealsoworkedforacouple

smaller ones which iconize testing. It

varies from company to company

irrespectiveofbeinglargeorsmall.One

thing I have noticed very often is that

SoftwareTestingasaprofessionappears

tobelessrespectedbecausesomebigguys

in theorganizationbuild thatkindofa

culture amongpeoplewhowork there.

Theykeeppreachinghow testingdelays

releases, how it burdens timelines and

howtestersarelousybecausetheyneither

testCOMPLETELYnordotheyfindALL

bugs.Andthatmentalitydrillsdownto

the lowest possible level within the

organization eventuallyforcing testers

andmanyotherstothinkthatitisaless

respectedprofession. If software testing

waslessrespected,itwouldhaveperished

bynow.Assimpleasthat!

5. Whatwillyousuggesttopeoplewhowant

tojoinITindustryassoftwaretesters?

Dear xyz, if you want toflourish in

testing,havetherightattitudeandgood

communicationskillsinadditiontogood

testing skills.Else, be rest assured that

youll die in boredom or move to a

differentprofession.

Added to that,whoeverwants tojoin

testing is welcome. There are ample

opportunitiesintesting.Notbecauseits

anoftenignoredorlessrespectedcareer

option,butbecausetesting isoneofthe

professions which respects and values

diversity. Whether people are from

technicalbackgroundornot, they come

withabrandnewperspectivewhichworks

wondersforanyteam.

In addition, doing some amount of

groundwork like testing open source

projects,readingbooks,blogs,magazines,

being as diverse aspossible by solving

puzzles, developing critical and lateral

thinkingskillsandnetworkingwiththe

rightpeoplewhoarewillingtohelpwill

allowwannabetesterstodowell inthis

profession.

So allyoupeople who are curious to

exploretesting,WelcomeOnboard!

6. Where doyou see Software Testing in

nextfiveyears?

ExcitingQuestion!Iseesoftwaretesting

atthetoprungofmanyorganizationsin

thenextfiveyears. We currentlyhave

amazingtestingleadersacrosstheworld

whoaretoilingdayandnighttoeducateorganizationsabout thevalueoftesting

andhow itsaboonandnotabane.As

this network of leaders reaches out to

more and more testers, many more

leaderswillbebornwhowilleventually

get absorbed into organizations and

becomegreatchangeagents.Inthenext




fiveyears, I alsoforesee testers develop

thecourageandconfidence tochallenge

blind beliefs and age old conventions.

Notjust talk, but be able to show how

theycanaddmorevalueiftheyaregiven

morefreedom.

7. What qualities willyou lookfor in a

candidate when you want to recruit

someoneforsoftwaretestingjob?

Rightattitudefollowedbyastrongurge

tolearnandperforminadditiontogood

testingskills.Therearegreatexamplesof

teachingcertainlanguages,toolsoreven

doingsometasks.However,thereareno

exampleswherecuriosityandtheurgeto

learn can be taught. Adaptability and

flexibility are key skills too.Ability to

thinkdifferentlyandtestproductsisvery

important.Forme,softskillsisasmuch

importantasanytechnicalskillbecause

at the end of the day,wemostlywork

with humans and its important to

exhibitstrongemotionalintelligenceover

time.

8. Yourweekendroutine?

Eat well, Sleep well and Relax with

Family (not necessarily in that order).

Apartfrom that, I catchupwith some

readingmostlybooks.Occasionally,Itest

someopen sourceproductsoranything

that catches my attention (for e.g.

Recently, Iwas testinghowset topbox

responds to different options on the

remoteandfoundacouplecoolflaws).I

enjoygoingonlongwalkstoo.

9. Movieyouwouldliketowatchagain?

ShawshankRedemption,PrettyWoman,

Shakespeare in Love, andAll movies

directed by Shekar Kapur, K

Balachander, Balu Mahendran and K

Viswanath.

10.IamasocialnetworkingsitegeekOr

Ihatefacebook/orkut/twitter?

Idislikefacebookandorkutforsure.Ido

exist there tokeep in touchwith school

andcollegefriends.Ilovetwitterbecause

itkeepsmeupdatedonlatesthappenings

inthetestingworld.Imoreorlessfollow

people who are related to testing

Anothergoodthingwithtwitteristhere

is so much of information posted out

there.Though Iget bogged downwith

information at many times, being on

twitterhelpsmebeintotalcontrolofmy

skillsandknowledge.

In the next issue we will publish

interviewwithMarkusGrtner.

Editor.

EmailID

[email protected]

Blog/Site

http://curioustester.blogspot.com/

http://thefieldstonemethod.blogspot.com/

TwitterUrl

http://twitter.com/curioustester



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