File: ch11, Chapter 11: Acquiring IT Applications and InfrastructurePackage Title: Testbank QuestionsCourse Title: IS 5eChapter Number: 13Question Type: True/False 1. The application portfolio in an organization is a set of recommended applications resulting from the planning and justification process in application development. Answer: TrueSection reference 1: Planning for and Justifying IT Applications Difficulty: Easy 2. The IT infrastructure delineates the way an organizations information resources should be used to accomplish its mission. Answer: FalseSection reference 1: Planning for and Justifying IT Applications Difficulty: Easy 3. IT architecture focuses only on the technical aspects of information resources. Answer: FalseSection reference 1: Planning for and Justifying IT Applications Difficulty: Medium 4. The IS operational plan is a set of projects that will be executed by the IS department and by functional area managers. Answer: TrueSection reference 1: Planning for and Justifying IT Applications Difficulty: Easy 5. Costs are harder to quantify than benefits. Answer: FalseSection reference 1: Planning for and Justifying IT ApplicationsDifficulty: Easy 6. The return on investment (ROI) method of cost-benefit analysis measures the effectiveness of management in generating profits with its available assets. Answer: TrueSection reference 1: Planning for and Justifying IT ApplicationsDifficulty: Easy 7. The buy option is particularly attractive if the software vendor allows the company to modify the package to meet its needs.Answer: TrueSection reference 1: Strategies for Acquiring IT Applications Difficulty: Easy 8. Insourcing application development is usually less time consuming and less expensive than buying or leasing. Answer: FalseSection reference 1: Strategies for Acquiring IT ApplicationsDifficulty: Easy 9. Software rental is a method of delivering software in which a vendor hosts the applications and customers use them over a network, typically the Internet. Answer: FalseSection reference 1: Planning for and Justifying IT Applications Difficulty: Easy 10. Open-source applications are basically the same as a proprietary application except for licensing, payment, and support. Answer: TrueSection reference 1: Planning for and Justifying IT Applications Difficulty: Medium 11. The earlier in the development process that errors are detected, the less expensive they are to correct.Answer: TrueSection reference 1: The Traditional Systems Development Life CycleDifficulty: Easy 12. The SDLC is relatively inflexible.Answer: TrueSection reference 1: The Traditional Systems Development Life CycleDifficulty: Easy 13. The SDLC encourages changes to user requirements once they have been established.Answer: FalseSection reference 1: The Traditional Systems Development Life CycleDifficulty: Easy 14. Technical feasibility determines if the project is an acceptable financial risk and if the organization can afford the expense and time needed to complete the project. Answer: FalseSection reference 1: The Traditional Systems Development Life CycleDifficulty: Easy 15. Systems analysis describes how a system will solve the business problem, and systems design describes what the system must do to accomplish the task. Answer: FalseSection reference 1: The Traditional Systems Development Life CycleDifficulty: Easy 16. Adding functions after a project has been initiated is called scope creep. Answer: TrueSection reference 1: The Traditional Systems Development Life CycleDifficulty: Easy 17. In a direct conversion, the new system is turned on, and the old system is turned off at a later time. Answer: FalseSection reference 1: The Traditional Systems Development Life CycleDifficulty: Easy 18. Pilot conversion is the process in which the new system is introduced in one part of the organization. Answer: TrueSection reference 1: The Traditional Systems Development Life CycleDifficulty: Easy 19. Systems maintenance includes debugging and updating a system. Answer: TrueSection reference 1: The Traditional Systems Development Life CycleDifficulty: Easy 20. Maintenance ends when the new system is implemented and has run long enough for a systems audit. Answer: FalseSection reference 1: The Traditional Systems Development Life CycleDifficulty: Easy 21. Prototyping allows the users to clarify their information requirements as they use the prototype. Answer: TrueSection reference 1: Alternative Methods and Tools for Systems DevelopmentDifficulty: Easy 22. Joint application design is used to collect user requirements. Answer: TrueSection reference 1: Alternative Methods and Tools for Systems DevelopmentDifficulty: Easy 23. With agile development, a company develops only what it needs right now to be successful. Answer: TrueSection reference 1: Alternative Methods and Tools for Systems DevelopmentDifficulty: Medium 24. A key principle of the scrum approach for agile development is that users cannot change their minds during a project.Answer: False Section reference 1: Alternative Methods and Tools for Systems DevelopmentDifficulty: Easy 25. Object-oriented development focuses on properties and operations. Answer: TrueSection reference 1: Alternative Methods and Tools for Systems DevelopmentDifficulty: Medium 26. Refer ITs About Business 13.4 Atlassian Helps Manage Large Software Projects: Making too much information about the projects available to the software developers will confuse them and slow down the development time. Answer: FalseSection reference 1: Atlassian Helps Manage Large Software Projects:Difficulty: Easy Question Type: Multiple Choice27. The information systems planning process proceeds in which order? A. Organization mission organization strategic plan IS strategic plan new IT architectureB. Organization mission IS strategic plan organization strategic plan IS operational planC. Organization strategic plan organization mission IS strategic plan new IT architectureD. IT architecture IS strategic plan organization strategic plan organization missionE. IS development projects IS operational plan new IT architecture organization missionAnswer: ASection reference 1: Planning for and Justifying IT ApplicationsDifficulty: Medium28. Which of the following is not a part of the typical IS operational plan? A. The mission of the IS functionB. The organizational missionC. The IT architectureD. The application portfolioE. The IS functions estimate of its goalsAnswer: BSection reference 1: Planning for and Justifying IT Applications Difficulty: Easy29. Evaluating the benefits of IT projects is more complex than evaluating their costs for all of the following reasons except: A. Benefits are harder than costs to quantify.B. Benefits tend to be more tangible than costs.C. IT can be used for several different purposes.D. The probability of obtaining a return from an IT investment is based on the probability of implementation success.E. The proposed system may be cutting edge.Answer: BSection reference 1: Planning for and Justifying IT Applications Difficulty: Medium30. A companys IT application portfolio isA. A list of existing application the company owns.B. A list of applications that need to be updated.C. A list of applications that need to be removed.D. A list of applications that need to be replaced.E. A list of application to be added or modified.Answer: ESection reference 1: Planning for and Justifying IT Applications Difficulty: Easy31. A companys IT architecture includes all of the following except: A. Hardware and softwareB. NetworksC. Database management systemsD. The members of the IT staffE. How IT decisions will be madeAnswer: DSection reference 1: Planning for and Justifying IT Applications Difficulty: Easy32. Which of the following statements about determining the costs and benefits of IT investments is false? A. Some costs are fixed.B. Costs do not end when the system is installed.C. Many IT projects end up being over budget.D. Benefits are hard to quantify because implementing new technology could be used for multiple purposes.E. Benefits are hard to quantify because they are tangible. Answer: ESection reference 1: Planning for and Justifying IT Applications Difficulty: Medium33. Which of the following is not an advantage of the buy option for acquiring IS applications?A. Few types of off-the-shelf software are available, thus limiting confusion.B. The software can be tried out.C. The buy option saves time.D. The company will know what it is getting.E. All of the aboveAnswer: ASection reference 1: Strategies for Acquiring IT ApplicationsDifficulty: Easy34. Which of the following are disadvantages of the buy option for acquiring IS applications?A. The software may not exactly meet the companys needs.B. The software may be impossible to modify.C. The company will not have control over software improvements.D. The software may not integrate with existing systems.E. All of the aboveAnswer: ESection reference 1: Strategies for Acquiring IT ApplicationsDifficulty: Easy35. Which of the following systems acquisition methods saves the companys time, enables the company to select software that has been used for similar problems in other organizations, and allows the company to try out the software? A. Systems development life cycleB. PrototypingC. End-user developmentD. Buy optionE. Object-oriented developmentAnswer: DSection reference 1: Strategies for Acquiring IT ApplicationsDifficulty: Easy36. Which of the following systems acquisition methods can result in a companys acquiring software that is controlled by another company, may be difficult to enhance or modify, and may not support the desired business processes? A. Systems development life cycleB. PrototypingC. End-user developmentD. Buy optionE. Component-based developmentAnswer: DSection reference 1: Strategies for Acquiring IT ApplicationsDifficulty: Easy37. Which of the following systems acquisition methods requires staff to systematically go through every step in the development process and has a lower probability of missing important user requirements? A. Systems development life cycleB. PrototypingC. End-user developmentD. External acquisitionE. Object-oriented developmentAnswer: ASection reference 1: Strategies for Acquiring IT ApplicationsDifficulty: Easy38. Which of the following systems acquisition methods is time consuming, costly, and may produce excessive documentation? A. Systems development life cycleB. PrototypingC. End-user developmentD. External acquisitionE. Object-oriented developmentAnswer: ASection reference 1: Strategies for Acquiring IT ApplicationsDifficulty: Easy39. _____ is a method of delivering software in which a vendor hosts the applications and customers access these applications over the Internet.A. Software-as-a-ServiceB. PrototypingC. Leasing the applicationD. Service-oriented architectureE. The buy option Answer: ASection reference 1: Strategies for Acquiring IT ApplicationsDifficulty: Easy40. Which of the following statements is false?A. Companies that use Software-as-a-Service are running applications on the vendors hardware.B. Application service providers are similar to Software-as-a-Service providers.C. Companies that purchase open-source software cannot modify it.D. Outsourcing refers to acquiring IT applications from outside contractors.E. Insourcing refers to building IT applications in-house.Answer: CSection reference 1: Strategies for Acquiring IT Applications Difficulty: Medium41. Place the stages of the systems development life cycle in order: A. Investigation analysis design programming/testing implementation operation/maintenanceB. Investigation design analysis programming/testing implementation operation/maintenanceC. Analysis design investigation operation/maintenance programming/testing implementationD. Investigation analysis design programming/testing operation/maintenance implementationE. Investigation implementation analysis programming/testing design operation/maintenanceAnswer: ASection reference 1: The Traditional Systems Development Life CycleDifficulty: Easy42. The _____ that changes are made in the systems development life cycle, the _____ expensive these changes become. A. Sooner, lessB. Later, lessC. More frequently, moreD. More extensively, moreE. Sooner, moreAnswer: ASection reference 1: The Traditional Systems Development Life CycleDifficulty: Medium43. _____ feasibility determines if the project is an acceptable financial risk and if the organization can afford the expense and time needed to complete the project.A. TechnicalB. EconomicC. OrganizationalD. BehavioralE. TimeAnswer: BSection reference 1: The Traditional Systems Development Life CycleDifficulty: Easy44. _____ feasibility addresses the human issues of an information systems project.A. TechnicalB. EconomicC. OrganizationalD. BehavioralE. TimeAnswer: DSection reference 1: The Traditional Systems Development Life CycleDifficulty: Easy45. _____ feasibility concerns a firms policies and politics, power structures, and business relationships.A. TechnicalB. EconomicC. OrganizationalD. BehavioralE. TimeAnswer: CSection reference 1: The Traditional Systems Development Life CycleDifficulty: Easy46. Which of the following is not a part of systems analysis?A. Defining the business problemB. Identifying the causes of, and solutions to, the business problemC. Identifying the information requirements that the solution must satisfyD. Identifying the technical specifications of the solutionE. Gathering information about the existing systemAnswer: DSection reference 1: The Traditional Systems Development Life CycleDifficulty: Easy47. In the traditional systems development life cycle, users:A. Are important and ongoing members of the development team throughout the life of the project.B. Are important only in the testing phases of the project.C. Have no input.D. Are important only in the maintenance phase of the project.E. Provide information requirements.Answer: ESection reference 1: The Traditional Systems Development Life CycleDifficulty: Medium48. The deliverable of the systems design stage is:A. User requirements.B. Technical system specifications.C. The prototype.D. The source code.E. A working application.Answer: BSection reference 1: The Traditional Systems Development Life CycleDifficulty: Easy49. Systems design answers the question, _____: A. How will the information system resolve the business problem?B. How much will the information system cost?C. What is the problem the information system must address?D. Who will benefit from use of the information system being developed?E. What is the effective operational life of the system?Answer: ASection reference 1: The Traditional Systems Development Life CycleDifficulty: Medium50. When users ask for added functionality during a systems development project, this is called: A. User-defined software.B. Scope creep.C. Bloatware.D. An out-of-control project.E. A runaway project.Answer: BSection reference 1: The Traditional Systems Development Life CycleDifficulty: Easy51. Which of the following statements about scope creep is true?A. Scope creep is relatively cheap, regardless of when it occurs in a project.B. Because scope creep is relatively cheap, successful project managers allow it.C. Because scope creep is expensive, successful project managers will not allow it.D. Because scope creep is expensive, successful project managers limit it.E. Scope creep means that user requirements are being successfully taken care of.Answer: DSection reference 1: The Traditional Systems Development Life CycleDifficulty: Medium52. In the _____ stage of the systems development life cycle, the design specifications are translated into computer code.A. Systems analysisB. ProgrammingC. Systems designD. PrototypingE. Feasibility studyAnswer: BSection reference 1: The Traditional Systems Development Life CycleDifficulty: Easy53. ________ conversion is the riskiest type of conversion process. A. ParallelB. DirectC. PilotD. PhasedE. They all have equal risk.Answer: BSection reference 1: The Traditional Systems Development Life CycleDifficulty: Easy54. A firm shuts down its old COBOL legacy system and immediately starts up its new PeopleSoft ERP system. This process is called __________ conversion. A. Phased B. Direct C. Parallel D. Pilot E. Timely Answer: BSection reference 1: The Traditional Systems Development Life CycleDifficulty: Easy55. A firm implements a new information system in one of its plants, assesses the new systems performance, and then implements the new system in its other plants. This is an example of __________ conversion.A. Phased B. Direct C. Parallel D. Pilot E. Timely Answer: DSection reference 1: The Traditional Systems Development Life CycleDifficulty: Easy56. As systems age, maintenance costs _____.A. DecreaseB. IncreaseC. Remain the sameD. Are negligibleE. Are not consideredAnswer: BSection reference 1: The Traditional Systems Development Life CycleDifficulty: Easy57. Which of the following systems acquisition methods helps clarify user requirements, promotes genuine user participation, and may produce part of the final system? A. Systems development life cycleB. PrototypingC. End-user developmentD. External acquisitionE. Component-based developmentAnswer: BSection reference 1: Alternative Methods and Tools for Systems DevelopmentDifficulty: Easy58. Which of the following systems acquisition methods may encourage inadequate problem analysis, is not practical with large numbers of users, and may result in a companys purchasing a lower-quality system? A. Systems development life cycleB. PrototypingC. End-user developmentD. External acquisitionE. Component-based developmentAnswer: BSection reference 1: Alternative Methods and Tools for Systems DevelopmentDifficulty: Easy59. When systems are created rapidly, without a formal development methodology:A. End users can take over the work of MIS analysts.B. The organization quickly outgrows the new system.C. Hardware, software, and quality standards are less important.D. Testing and documentation may be inadequate.E. The organization saves money.Answer: DSection reference 1: Alternative Methods and Tools for Systems DevelopmentDifficulty: Medium60. As an MIS analyst, you have decided to use a prototyping methodology for a small, Web-based design project. What is the order of steps that you will follow in the project?A. Develop the prototype; use the prototype; revise and enhance the prototype.B. Identify user requirements; develop the prototype; use the prototype; revise and enhance the prototype.C. Develop the prototype; identify user requirements; use the prototype; revise and enhance the prototype.D. Identify user requirements; develop solutions; select the best prototype; implement the prototype.E. Identify user requirements; develop the prototype; revise and enhance the prototype.Answer: BSection reference 1: Alternative Methods and Tools for Systems DevelopmentDifficulty: Medium61. The _____ approach to systems development is a group-based tool for collecting user requirements. A. Integrated computer-assisted software engineeringB. Joint application designC. Rapid application developmentD. PrototypingE. Systems development life cycleAnswer: BSection reference 1: Alternative Methods and Tools for Systems DevelopmentDifficulty: Easy62. Which of the following is not an advantage of the joint application design approach to systems development?A. It involves fewer users in the development process.B. It saves time.C. It results in greater user acceptance of the new system.D. It can produce a higher-quality system.E. It provides for greater user participation in the definition of the requirements.Answer: ASection reference 1: Alternative Methods and Tools for Systems DevelopmentDifficulty: Easy63. Agile developmentA. Takes a long time.B. Requires little user input.C. Delivers functionality in rapid interactions.D. Focuses on all required functionality at each step of the way.E. Uses the scrum approach to design the system.Answer: CSection reference 1: Alternative Methods and Tools for Systems DevelopmentDifficulty: Medium64. _____ is a software development methodology that delivers functionality in rapid iterations, usually measured in weeks.A. Agile developmentB. PrototypingC. The systems development life cycleD. Joint application developmentE. Component-based developmentAnswer: ASection reference 1: Alternative Methods and Tools for Systems DevelopmentDifficulty: Easy65. Object-oriented developmentA. Is similar to traditional development approaches.B. Focuses on the original task to be handled.C. Focuses on the processes that must be modeled to perform that task.D. Focuses on data.E. Identifies the subjects of the new system.Answer: CSection reference 1: Alternative Methods and Tools for Systems DevelopmentDifficulty: Easy66. Which of the following systems acquisition methods may eventually require maintenance assistance from the IT department, can produce inadequate documentation, and might result in a companys acquiring a system with inadequate interfaces to existing systems? A. Systems development life cycleB. PrototypingC. End-user developmentD. External acquisitionE. Component-based developmentAnswer: CSection reference 1: Alternative Methods and Tools for Systems DevelopmentDifficulty: Easy67. Refer to Opening Case Tweak or Trash: Which of the following statements concerning Accentures approach to rework their IT needs is not true?A. Upgrading systems does not require the elimination of all existing systemsB. The most efficient option is to develop the new systems in-houseC. The initial costs of upgrading organization wide systems can be very high D. Upgrading a large organizations IT systems can take yearsE. Continuous minor upgrades (or tweaking) to existing systems will ultimately hinder progressAnswer: DSection reference 1: Opening CaseDifficulty: Medium68. Refer to ITs About Business 13.1 -- Anniston Orthopaedics and Greenway Medical Technologies: Assuming that a contract can be reached and Anniston decides to install Greenways software, which is the best implementation approach?A. PilotB. PiecemealC. DirectD. ParallelE. Any one of the above will be fine.Answer: DSection reference 1: ITs About Business 13.1Difficulty: Medium69. Refer to ITs About Business 13.2 A Disastrous Development Project: Marin County hired Deloitte Consulting to work with them on the implementation of the new SAP system. This arrangement is called ____________. A. InsourcingB. OutsourcingC. OffshoringD. Hiring part-time employeesE. SaaSAnswer: BSection reference 1: ITs About Business 13.2 Difficulty: Medium70. Refer ITs About Business 13.3 General Motors Insources Its Information Technology Function: Based on reading the case, GMs decision to switch from outsourcing to in-house development was motivated by which of the following factors?A. Outsourcing is more expensive than in-sourcingB. They wanted to retrain existing employees to develop softwareC. They wanted shorted lead timesD. They did not want their strategy to be known by outsidersE. Government incentives to use American developersAnswer: CSection reference 1: ITs About Business 13.3Difficulty: Medium71. Refer to Closing Case Putting It All Together: Which of the following statements is not true about Chubb Insurances strategy A. Considerable effort was made to explain the advantages of the unified architecture to employeesB. The unified architecture reduced costs C. The unified architecture is flexible and allows employees to use technologies of their choiceD. The unified architecture enables Chubb to make faster decisions E. The unified architecture enables Chubb to reduce time to marketAnswer: CSection reference 1: Closing CaseDifficulty: MediumQuestion Type Essay72. Differentiate between the IT strategic plan and the IS operational plan.Section reference 1: Planning for and Justifying IT ApplicationsDifficulty: Medium73. Contrast the tangible and intangible benefits of a proposed information system.Section reference 1: Planning for and Justifying IT ApplicationsDifficulty: Medium74. Why is it so hard to justify an information system?Section reference 1: Planning for and Justifying IT ApplicationsDifficulty: Medium75. Describe the feasibility study of the SDLC, and discuss why this study is so important.Section reference 1: The Traditional Systems Development Life CycleDifficulty: Medium76. What are the outputs from each of the six steps in the SDLC?Section reference 1: The Traditional Systems Development Life CycleDifficulty: Medium77. Contrast agile development and the SDLC.Section reference 1: Alternative Methods and Tools for Systems Development Difficulty: Medium78. Contrast component-based development and the SDLC.Section reference 1: Alternative Methods and Tools for Systems Development Difficulty: Medium79. Compare and contrast the various strategies for acquiring IT applications.Section reference 1: Strategies for acquiring IT ApplicationsDifficulty: Hard80. Compare and contrast rapid application development and joint application design.Section reference 1: Alternative Methods and Tools for Systems DevelopmentDifficulty: MediumQuestion Type: Multiple Choice 81. Jennifer is the owner of a start-up boutique that specializes in hard-to-find dress sizes for women. She has been keeping her financial books by using Excel and by hand. She thinks its time to buy an accounting package. What question does she need to answer first?A. How will the accounting package resolve my business problem? B. How much will the accounting package cost? C. What is the problem the accounting package must address?D. Who will benefit from the use of the accounting package?E. What is the effective operational life of the accounting package?Answer: CSection reference 1: The Traditional Systems Development Life Cycle Difficulty: Medium82. Jennifer is the owner of a start-up boutique that specializes in hard-to-find dress sizes for women. She has been keeping her financial books by using Excel and by hand. She researched available accounting packages for a business like hers and has decided on Boutique Accounting. What is the best way for Jennifer to implement Boutique Accounting? A. PilotB. PiecemealC. DirectD. ParallelE. Any one of the above will be fine.Answer: CSection reference 1: The Traditional Systems Development Life CycleDifficulty: Medium83. Anna works in the sales organization of a mid-size company. The company is evaluating whether it should replace its existing sales support system. At what stage of the SDLC should Anna expect to participate?A. Systems analysisB. ProgrammingC. Systems designD. PrototypingE. Feasibility studyAnswer: ASection reference 1: The Traditional Systems Development Life CycleDifficulty: Medium84. Ryan works for a small consulting company. They want to do a better job of tracking their clients and the jobs they have bid on and either won or lost. There are no processes in place right now, and all users (consultants and managers) have different ideas. What is the best systems development approach for Ryans company?A. SDLCB. PrototypingC. JADD. Buy optionE. Object-oriented developmentAnswer: CSection reference 1: Alternative Methods and Tools for Systems DevelopmentDifficulty: Medium85. Anna works in the sales organization of a mid-size company. The company decided to purchase Sales SME that is offered as a SaaS. What would you expect to see in a SLA with the vendors?A. Price of the softwareB. Upgrade prices for the softwareC. Whether the software can be changed by Annas companyD. Availability guaranteesE. Bug reporting processAnswer: DSection reference 1: Strategies for Acquiring IT Applications Difficulty: Medium