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Message from General Manager

I am pleased to welcome you to the Landmark Family. Right

here,

you are situated at the business and leisure hub of the

Lufthansa Commercial Circle and you can experience the superb

location in addition to the comfort,convenience and care

provided by us. Since the beginning, most of those who joined

our big family have made out-standing developments and this

has been a source of happiness and pride for me. I believe

you will also be able to share in the joy and honour with us.

Zhu Li

General Manager

Beijing Landmark Towers Co.,Ltd

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Beijing Landmark Towers

Office Towers-Tenants' Handbook

A Brief Introduction to Landmark Office Towers

1. Management of the Office Towers

1.1 Leasing and Property Management Department

1.2 Comments

2.Tenants Move-In

2.1 Keys

2.2 Moving In

3．Mechanical and Electrical Equipment

4. Facilities and Services

4.1 Application for Telephone/Fax/ISDN/DDN

4.2 Company Directory

4.3 Mailing Address

4.4 Payment

4.5 Canteen for Tenants

4.6 Postal Service

4.7 Cleaning of the Leased Area

4.8 Service Lift

4.9 Garbage

4.10 Car Park

4.11 Bicycle Shed

4.12 Electricity and Fire Control

4.13 Moving Out

4.14 Security

4.15 Removal of Bulky or Valuable Items

4.16 Emergency Tenant Contact List

4.17 TV Programs Receiving

4.18 Pest Control Service

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4.19 Redecoration

5.Rules and Regulations of Office Towers

6. Traffic

7. Emergencies

7.1 Fire Prevention

7.2 Fire Alarm

7.3 Crime Prevention

7.4 Power Cut

7.5 Lift Failure

7.6 Accident / Crime

8. Environmental Protection Proposal

9. Comprehensive Service Facilities

9.1 Landmark Hotel

9.2 Landmark Apartments

9.3 Shopping Arcade

9.4 Bakery

9.5 Bank of China

9.6 Post Office

9.7 Florist

9.8 Business Centre

9.9 Tour Counters

9.10 Clinic

9.11 Fitness Centre

9.12 Hair Salon

9.13 Beauty Salon

9.14 Supermarket

9.15 Landmark Convention Centre

9.16 Food and Beverage Outlets

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9.17 Golden Star Night Club

A Brief Introduction to Landmark Office Towers

Welcome to moving in Landmark Office Towers! Beijing Landmark

Towers is located at the heart of the Lufthansa business district, which

is adjacent to the Embassy District and the Airport Expressway. It

comprises a 4-star hotel, service apartments, office towers, shopping

arcade, restaurants, convention centre and entertainment outlets.

The office towers provides good communication system, central

air-conditioning system, mechanical and electrical system, security

and fire control system, and professional property management

service.

This Tenants' Handbook introduces the facilities, services, and

regulations of our building. Please keep this Handbook for your future

reference.

1. Management of the Office Towers

1.1 Leasing and Property Management Department

Leasing and Property Management Department is responsible for

leasing, moving in, and property management service. Leasing Office:

6590 6688 ext. 5012 / 5230 / 5232 Customer Service Centre: 6590

6688 ext. 5020 / 5022

1.2 Comments

Should you have any feedback on facilities or services, please contact

Leasing and Property Management Department. Tenants are required

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to leave their names, company names and telephone numbers for our

follow up and feedback.

2. Tenants Move-In

2.1 Keys

1)The keys of offices are managed by tenants. Tenants are required to

provide one set of office keys to our Security Department for

safekeeping and use in the event of emergency at non-office hours.

2)Tenant is required to provide an "Emergency Contact" to the Leasing

and Property Management Department in case for contact under

emergency situation at non-office hours.

3)The Security Department reserves the right to enter the premises

with tenants’ keys when emergency situation requires after receiving

tenants’ permission.

2.2 Moving In

Please use service lift to move in the office furniture and notify the

Leasing and Property Management Department in advance for

necessary help and arrangement.

Tenant is suggested to choose a reliable moving company. The

moving company is required to provide following relevant information.

1)Name of company;

2)Estimated arrival time;

3)Vehicles' registration number;

4)List of items to be moved in, e.g. appliance or furniture.

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Tenants should monitor the moving-in process. Tenants are

responsible for damages caused by the moving company while

moving in.

3. Mechanical and Electrical Equipment

The Office Tower is equipped with central air conditioning system and

the normal service hours is from 8:00 am to 6:00 pm, Monday to Friday

(except public holidays). Should you require an overtime

air-conditioning service, please contact the Customer Service Centre

of the Leasing and Property Management Department 24 hours in

advance, and fill in application form.

The electricity supply capacity is 45W/m2 or 220V. Please ensure the

set up of your electrical appliances is under this limit. The Office

Towers has an automatic fire alarm system and emergency generator

system that supports the emergency lighting and fire-fighting systems

in emergency situation.

4. Facilities and Services

4.1 Application for Telephone / Fax / ISDN / DDN

Please contact the Leasing Office of the Leasing and Property

Management Department.

4.2 Company Directory

The tenants should submit a copy of their company registration

certificate issued by the Beijing Administration for Industry and

Commerce to the Leasing and Property Management Department

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together with the company's English and Chinese name and leased

office unit number. The Leasing and Property Management

Department will put a nameplate in uniformed type and style at the

main directory board in the Office Lobby and the lift lobby of the floor,

where the tenant is located.

For 1st application is free of charge and subsequent application, there

is a charge. For charge standard, please contact the Leasing Office of

the Leasing and Property Management Department.

4.3 Mailing Address

Address: No 8 North Dongsanhuan Road,Chaoyang District Block 4 or

6 Unit No., Tower 1 or 2, Beijing Landmark Towers Office Building,

Beijing 100004 China

4.4 Payment

Tenants pay charges according to the bill issued by Accounts

Department of Beijing Landmark Towers.

1) Tenants can pay by cash or cheque or credit card at the Accounts

Department located at Room 460, 4th floor, Service Apartment.

Office hours: 8:30 am - 5:00 pm Monday - Friday(except public

holidays)

Tel: 6590 6688 ext. 5313 / 5314 / 5331 / 5335

2) At the hotel or apartment reception at any time (please bring the

bill).

Hotel Reception: 6590 6688 ext. 81

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Apartment Reception: 6590 6688 ext. 86 / 5289

3) By bank transfering accounts as stated in the bill

4.5 Canteen for Tenants

Located on the Basement 1 of Hotel, the staff canteen serves lunch for

the tenant's staff during 11:00 am to 2:00 pm. The meal tickets are

sold at the

office of Staff Canteen during 11:30 am to 1:00 pm on every Monday,

Wednesday and Friday.

4.6 Postal Service

The Leasing and Property Management Department will sort and

distribute the arrived mails for tenants. For convenient sake, please

submit a list of newspaper, magazines and postal subscriptions to the

Leasing and Property Management Department so as to provide a

speedy distribution. Please inform your clients to write Tower 1 or 2

when they write address.

4.7 Cleaning of the Leased Area

Please contact the Customer Service Centre of the Leasing and

Property Management Department if your company requires cleaning

service for your company's premises. Such cleaning is a charged

service.

4.8 Service Lift

Tenants should transport bulky items such as decoration materials,

tools, furniture etc. by cargo service lift and passage, and inform the

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Customer Service Centre of the Leasing and Property Management

Department 24 hours in advance. Please comply with the following

time arrangement.

Goods or other heavy items transport: 8:00 am -10:00 pm

Decoration trash removes: 7:00 pm - 10:00 pm

The Leasing and Property Management Department reserves the right

to stop any misuse of cargo service lift and would claim the

responsible party for damages if so happens.

4.9 Garbage

The Leasing and Property Management Department is responsible for

public area cleaning, any comments please contact 6590 6688 ext.

5020 / 5022. Tenants are advised to leave their garbage to the sorted

waste bin near the toilet area at the floor where your premises are

located.

4.10 Car Park

Landmark Office Towers provides a reasonable number of parking

permits for tenants, both on the surface and underground in

accordance to the area leased by the tenants. The following

documents are required for parking permit application:

-Copy of vehicle license

-Copy of insurance policy

-Reference letter from tenant

-Required parking fee

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- Required parking permit deposit

Parking permits can be applied at the Leasing office of the Leasing and

Property Management Department. Landmark Towers is not

responsible for any damage or lost of cars in the car park. Please

return the expired parking permit in order to renew or refund of

deposit.

4.11 Bicycle Shed

Landmark bicycle shed is opened for office tenants free of charge, and

Landmark Towers is not responsible for any damage or lost of the

bicycles.

4.12 Electricity and Fire Control

To ensure tenants' safety, the Leasing and Property Management

Department, Security Department and Engineering Department will

carry out safety inspections periodically, and will notify the tenants

about any potential safety risks in tenants' premises. Please ensure

your company complies with the safety regulations of Landmark

Towers.

4.13 Moving Out

If the tenant decided to move out upon the expiry or termination of the

lease with Landmark Towers, please inform the Customer Service

Centre of the Leasing and Property Management Department three

（ 3 ） working days before the move-out date for necessary

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arrangement. It is recommended to leave your new address and

telephone numbers for us to forward any mail or message.

4.14 Security

Landmark Office Towers has 24-hour security patrol, fire alarm and

CCTV system for monitoring the whole building. In order to ensure

safety of the building during non-office hours, please register at the

reception with your ID (such as passport or national ID card) if you

need to enter our building during

non-office hours (7:00 pm to 7:00 am, Monday to Friday, and whole

day for Saturdays, Sundays and Public Holidays).

4.15 Removal of Bulky or Valuable Items

If the tenant need to remove bulky or valuable items from their

premises, he or she should prepare a list which specify the items'

description and number of such items to be removed with the tenant's

company chop on this list. Then he or she should bring such list to the

Leasing Office of Leasing and Property Management Department

which is located at Tower 1 Basement 1 Office during office hours for

verification. Tenant should show this verified list of items to be

removed while the items are to exit our building. In order to prevent

any possible delay, tenants are advised to prepare and submit such

list 1 working day prior to the removal of the items.

4.16 Emergency Tenant Contact List

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Tenants are required to submit an emergency contact name list

(minimum of two names) to the Leasing and Property Management

Department. The persons on the list should have authority to make

decisions on emergency matters to the leased area. The tenant should

notify the Customer Service Centre of the Leasing and Property

Management Department in time for any changes of the name list.

Under emergency condition, the Leasing and Property Management

Department will contact the concerned personnel according to the list.

4.17 TV Programs Receiving

Landmark Office Towers provides satellite TV programs services.

Please contact the Leasing Office of the Leasing and Property

Management Department for application of satellite TV programs

receiving.

Tel: 6590 6688 ext. 5012 / 5230 / 5232

4.18 Pest Control Service

The Leasing and Property Management Department provides regular

pest control service to both the public area and the tenants' leased

area.

4.19 Redecoration/or Fitting-Out Work

Please submit a written application to the Leasing Office of the

Leasing and Property Management Department with renovation

proposal for redecoration/or fitting-out work. Tenants can only start the

redecoration/or fitting-out project when it is approved by Landmark

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Towers. For details of the regulations regarding these work, please

refer to our renovation guide book or contact the Leasing and Property

Management Department at 6590 6688 ext. 5012/5230/5232

5. Rules and Regulations of Office Towers

1) All tenants and their visitors are requested to follow the rules and

regulations of Landmark Office Towers.

2) The following persons will be refused to enter the office building.

-inappropriate dressed;

-Drunk;

-Carry pets or other animals;

-Carry weapons or dangerous goods

3) Do not spit and litter.

4) Do not play in the lifts.

5) Do not use the passenger lifts for heavy or bulky goods trans-

portation.

6) Gambling or any forms of games with gambling devices are

forbidden.

7) Do not take any photos of Landmark's facilities unless authorized by

Landmark's Public Relations Department.

8) Please close the door and window, and turn off the lights and

air-condition when leaving your office.

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6. Traffic

Drivers should obey the traffic rules and regulations of Landmark

Towers. Please follow car park attendants direction for car park, and

keep the belongings safe in the car. Landmark Towers is not

responsible for any lost, damage, and traffic accident in Landmark

Towers area.

7. Emergencies

7.1 Fire Prevention

Tenants should follow the rules for fire prevention as described below:

1)Ensure all company staff are familiar with the route of evacuation.

2)Be familiar with the surroundings of the office building.

3)Be familiar with the locations of fire alarm switches, fire hydrants and

fire extinguishers at the lift lobby.

4)Do not overload the electrical circuits. For any additional electrical

appliance installation, please consult the Leasing and Property

Management Department.

5)Do not conflagrate anything in the building, and the use of,any kind

of fuel or gas stove is forbidden. The use of electrical heating device is

restricted.

6)Do not block the fire exit or public area.

7)Switch off all electrical devices when left the room unattended.

8)Do not smoke within the building premises except designated

smoking area. Do not throw lighted cigarette ends into rubbish bin.

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9)Tenants and visitors are not allowed to damage, remove, block or

misuse the fire prevention facilities and devices.

7.2 Fire Alarm

Please take the following action in the case of fire occurred.

1)In case of fire: keep calm and call ext. 5566 to inform Landmark Fire

Control Centre the location and situation of the fire, your name and

company name, and then break the glass of fire alarm.

2)Keep calm when hearing the first fire alarm, stay at the place and the

broadcasting will inform you the proper evacuation procedure.

3)The second fire alarm indicates that tenants and visitors must

evacuate quickly to the lobby through the staircase at the fire exit. Do

not take lifts.

4)After all people exited, the fire warden attendants will mark the floor

as "empty" and report to the fire controlling officer.

5)All personnel please gather at a safe outdoor area i.e. car park as

soon as arrived at the lobby, until being informed that the office is safe

for return.

6)The above procedure are now in force. For any questions, please

contact our Security Department at 6590 6688 ext. 5577.

7.3 Crime Prevention

1)Please carefully check the identification of whom claims to be the

staff or representative of government departments, and call the

Leasing and Property Management Department if there is any doubt.

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2)Avoid keeping valuables unattended in the leased area; please keep

your valuables in safe at all times.

3)Keep the doors and windows locked when all staff leave the office.

Please immediately report to Security Department at ext.5243 / 5246

for any crime suspected.

7.4 Power Cut

In case of power failure, please inform the Customer Service Centre of

the Leasing and Property Management Department immediately

regarding the situation and please take note of the following points:

1)Keep calm and do not use organic fuel for illumination.

2)Check all lights after power supply resumed, and notify the Leasing

and Property Management Department if any abnormalilty found.

Tel: 6590 6688 ext. 5020 / 5022

7.5 Lift Failure

Children must be accompanied by adults to take the lifts. In the case of

lift failure:

1)Keep calm.

2)Press the alarm button for help. Leasing and Property Management

Department's attendants will take measure to rescue.

3)Do not attempt to force open the lift door, as this is very dangerous.

7.6 Accident/ Crime

If you witness any accident or suspected crime, please:

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1)Immediately inform the Security Department at ext. 5243 / 5246

regarding the location and situation of the incident.

2)Notify the nearest security guard or Leasing and Property Man-

agement staff.

3)Keep the scene in original condition.

4)Keep calm and report the happenings to our Security staff or

Leasing and Property Management staff when they arrive.

8. Environmental Protection Proposal

Please protect the environment around us, because it is the only place

we live on. We sincerely hope that you can cooperate with us to do our

work in the area of environmental protection and energy saving:

1)Please separate the refuse of your office and put into the respective

refuse bin at your floor.

2)Please save water resource whenever possible.

3)Please save electricity, shut off the lights when leaving office and

turn off unused electrical appliances.

Meanwhile, we wish that you can cooperate with Landmark Towers to

carry out other measures of environmental protection and saving

energy.

Protecting the environment is the responsibility for everyone, please

act now to save the precious resources in our Earth!

9. Comprehensive Service Facilities

9.1 Landmark Hotel

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Landmark Hotel provides 466 comfortable guestrooms in types of

Standard Room, Deluxe Room and Variety of Suites. Each room is

equipped with IDD and Broadband Internet.

Tel: 6590 6039, 6590 6688 ext. Hotel Sales Fax: 6590 6303 or 6590

0537 E-mail: sales@beijinglandmark.com

9.2 Landmark Apartments

Landmark Apartments offers 24-hour butler serviced apartments

ranging from one-bedroom to three-bedroom which are all furnished

and with kitchen facilities equipped. Apartment provides satellite TV

program and Broadband Internet to each unit.

Tel: 6590 6588 or 6590 6688 ext. Apartment Sales Fax: 6590 6922.

E-mail: apt@beijinglandmark.com

9.3 Shopping Arcade

The Central Plaza conveniently links the Hotel and Apartments as a

perfect service complex. It offers easy access to many shops ranging

from silk, jewel, man suits to other facilities such as Hair Salon, Tours,

Supermarket and Florist etc.

Opening hours: 7:30 am - 10:30 pm (Supermarket) Tel: 6590 6688 ext.

5660 / 5656 (Supermarket)

9.4 Bakery Shop

Located on Office Lobby, it provides some convenient services, such

as selling snack, film developing, processing and so on.

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Opening hours: 8:30 am - 5:30 pm;8:00 am - 6:00 pm (Bakery) (closed

on Weekends and Public Holidays)

Tel: 6590 6615, 6590 6688 ext. 5682

9.5 Bank of China

Bank of China is located at Office Lobby (for personal banking)and the

Mezzanine floor of Office Tower 2 (for corporate banking), providing

general and international banking service.

Opening hours: 9:00 am - 17:00 pm ( Closed on Saturdays, Sundays

and Public Holidays)

Tel: 6590 6474, 6590 6473

9.6 Post Office

The Post Office is located at Office Lobby, offering general and

international postal service. Opening hours: 9:00 am-12:00

noon.13:00 pm-17:30 pm

(closed on weekends and public holidays)

Tel: 6590 6688 ext. 2301 / 2302

9.7 Florist

Florist is located on B1 of Central Plaza.

Opening hours: 8:00 am-18:00 pm

Tel: 6590 6688 ext. 5377

9.8 Business Centre

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Located on Hotel Lobby, Business Centre offers services such as

photocopying, facsimile, long distance telephone calls, Internet,

courier service, typing and mails.

Opening hours: 07:00 and 22:00 hours

Tel: 6590 6688 ext. 5265 / 5266 Fax: 6590 6513 / 6590 0503

9.9 Tour Counters

Located at Hotel Concierge. Sightseeing tours, travel arrangement,

book airplane and train tickets.

Opening hours: 8:00 am - 9:00 pm

Tel: 6590 6688 - 2311, 6590 0126

9.10 Clinic

Sino-German Clinic is located on B1 of Office Tower 1.

It offers outpatient services in medical, surgery, pediatrics and so on.

Opening hours: 24 hours

Tel: 6590 0983, 6590 0901

9.11 Fitness Center

Jing Cheng Fitness Center is located on Level 3 of the Central Plaza

with a gymnasium, indoor swimming pool, sauna, massage-room,

and spa room.

Opening hours: 6:30 am - 22:00 pm

Tel: 6590 6688 ext. 5234, 6590 7559

9.12 Hair Salon

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Salon is located on Level 2 of the Central Plaza, which offers

hairdressing services, image design and so on.

Opening hours: 9:30 am - 21:00 pm

Tel: 6590 6688 ext. 5432 / 5300

9.13 Beauty Salon

Biodroga System Salon is located on Level 2 of the Central Plaza,

which offers professional facial and body beauty treatment.

Opening hours: 10:00 am - 21:00 pm

Tel: 6590 7130, 6590 6688 – 22003

9.14 Supermarket

Located on the Level 1 of the Central Plaza. Provides cold beverages,

snacks, cigarettes, liquor etc.

Opening hours: 07:30 am – 22:30 pm

Tel: 6590 6688 ext. 5656

9.15 Landmark Convention Centre

Vanda Grand Hall, Bauhinia Grand Hall, the Lotus Room and Plum

Blossom Room, located on Level 2 and Level 3 of the Central Plaza,

which are available for dividing into smaller rooms to meet individual

requirements, can cater for various types of functions to suit your

needs. It is ideal for cocktail receptions, board meetings and private

parties.

Tel: 6590 6688 ext. 5254 / 5256 / 5260

9.16 Food and Beverage Outlets

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1) Evergreen Cafe

Located on Level 3 of the Central Plaza which provides a wide range

of international cuisine for daily buffet breakfast, lunch and dinner. It

provides delivering food service for guests in Hotel, Apartments and

Office Towers. Opening hours: 24 hours Tel: 6590 6688 ext. 5255

2) JinDe Restaurant

Located on Level I of the Central Plaza, serves renowned Shanxi

Cuisine and some Cantonese dishes. Capacity: 95 persons.

Opening hours: Lunch 10:30 am - 14:00 pm, Dinner 17:30 pm - 22:00

pm

Tel: 6590 6688 ext. 2788/2789

3）SouthBeauty

Located on Level I of the Central Plaza, serves renowned Sichuan

Cuisine. Capacity: 120 persons.

Opening hours: Lunch 11:00 am - 14:30 pm, Dinner 17:30 pm - 22:00

pm

Tel: 6590 6688 ext. 2588

4) Lobby Bar

Located on Level I of the Central Plaza, provides various drinks, snack,

a good place for relaxation and chat.

Opening hours: 9:00 am - 23:00 pm

Tel: 6590 6688 ext. 5506

5) Tea House

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Located on Level 2 of the Central Plaza, serves traditional Chinese

tea.

Opening hours: 8:30 am - 22:00 pm

Tel: 6590 6688 ext. 5257

6) Lubolang Restaurant

Located on Level 2 of the Central Plaza, serves Shanghai cuisine. 11

deluxe rooms are available. Capacity: 170 persons

Opening hours: Lunch 11:00 am - 14:00 pm, Dinner 17:30 pm -21:30

pm

Tel: 6590 6688 ext. 2388 / 2389

7) Jackpot Cafe

Located in the east outside Apartments, it provides fast food in new

Hong Kong style. Capacity: 250 persons

Opening hours: 24 hours

Tel: 6590 6999

8) Japanese Restaurant

Located on Level 3 of the Central Plaza, provides genuine Japanese

food. Private rooms are available. Capacity: 80 persons

Opening hours: Lunch 11:30 am - 14:00 pm, Dinner 17:30 pm -22:00

pm

Tel: 6590 6688 ext. 5333

9) Starbucks Coffee

Located on Office Lobby, offers modern and classical coffee.

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Opening hours: 7:00 am - 20:00 pm, Saturday-Sunday: 08-00 am

-15:30 pm

Tel: 6590 0522

9.17 Golden Star Night Club

Located on B1 of the Central Plaza, provides top grade KTV. It

owns 38 super KTV deluxe private rooms, equipping with perfect

audio equipments.

Opening hours: 8:00 pm - 2:00 am (next morning)

Tel: 6590 6688 ext. 2688 6590 0508

* Landmark Towers Tenants’ Handbook reserves all rights to change

the content without prior notice.