Whilst reasonable care has been taken in the preparation of this manual, PolyComp (Pty) Ltd shall not, under any circumstances, be liable for any loss or damage (direct or consequential) whatsoever suffered by any party thereon. The manual has been prepared for use duly authorised users only and it is the responsibility of the user to ensure the manual is the latest version available and intended for use with PolyComp products.

International copyright laws protect the contents of this document, and no unau-thorised copying is permitted. PolyComp (Pty) Ltd reserves the right to vary, alter or replace the contents of this manual from time to time without notice. Periodical updates or substitute pages may be issued or made available and it is the user’s re-sponsibility to obtain a copy of the same and comply with the contents. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or any means electronic or mechanical, including photocopying and recording for any purpose other than the users permitted and authorised use without the writ-ten permission of PolyComp (Pty) Ltd.

LEGAL NOTICE

1

THANK YOU for purchasing a PolyComp sign.

Our award-winning LED displays are used in many industries all over the world, boosting safety, efficiency, productivity, sales and career

satisfaction.

Our quality displays are designed using the latest advances in elec-tronic engineering techniques, and are manufactured to the highest standards, using only the best materials and electronic components

that modern technology has to offer.

PolyComp signs are packed with functionality and extensive features.

We therefor encourage you to read this manual thoroughly to fully understand how to make best use of the display through the use of

the Infrared/cable keyboard.

2

Legal Notice 1

Getting Started 5• Unpacking 5• Mounting sign 6

Switching on the Sign 8• V1 and V2 Display 10• Comparison 10

The Keyboard 11• Checking the Keyboard 11• Getting to know the Keyboard 12• Displaying the Demo Message 13

Step By Step Instructions 14• Entering new messages 14• Text editing functions 14• Lower Case Text 14• Center or left Justified Text 15• Text formatting options 15 • Bold Text 15 • Enlarged Text 15 • Flashing Text 16 • Inserting characters within existing text 16 • Deleting characters 16• Adding, Inserting and Deleting Pages 17 • Adding a new page 17 • Deleting a page 18 • Changing the language 18 • Display Duration 19

Using Functions 20• Using Functions (Visual effect) in Text Messages 20 • Available Functions 21 • Sliding Messages 22

Colour Displays 23• Changing Text Colours 23• Using Background Colours 23

Table of Contents

3

Time, Date and Temperature 24• Displaying the temperature 24• Display the real-time Clock 25• Setting the real-time Clock (16 characters or wider displays) 26

Scheduling Pages 27• Schedule settings 27• Day settings 28• Setting the Start and Stop Dates 28• Setting the Start and Stop Times 29• Using Temp “0” (Priority) in Schedule Mode 30

Fault Finding 32• Frequently Asked Questions 34• Maintenance 35• Replacing the fuse 35• Replacing the battery 36

4

Unpacking the SignOn unpacking your sign, please make sure that the following were included with your sign:

Getting Started

Mounting BracketsInfra Keyboard

Software Disks

Display Unit

Mains Cable

5

Figure1

6

Mounting The Sign

1. After unpacking your sign, find a suitable place to mount it, bearing the following in mind: a. The recommended height above the ground is about 2,5m. b. Do not place the sign in direct sunlight, or where it will be subject to very bright light. This will affect the performance of the infra red receiver. *The keyboard and receiver unit within the sign makes use of infrared technology. c. Bear in mind that power and data cables (in the case of the sign also communicating using RS232, RS485 or Ethernet) will need to be connected to the sign.

2. Mount the brackets on the wall at the correct distance apart.

3. Attach the sign to the brackets using the bolts supplied with the sign.

4. Adjust the viewing angle of the sign and fasten the bolts to secure the sign into position.

5. The power and data cabling (if necessary) should be laid. Connect the power and data cables using the Kettle and Din plugs supplied.

If you are using your PolyComp Display for the first time, you are encouraged to read the manual thoroughly to familiarize yourself with its extensive functionality and amazing features.

7

Figure 2

Shown in the figure above is an example of a sign that has been mounted with the supplied brackets.

The position of the kettle plug and the DIN plug are shown. Note that in an IP65 (weatherproof) enclosure the connectors are

mounted underneath the display.

When you switch on your display, a “self test” routine is being performed and the results displayed on the screen.

The display starts up with information as shown below.

MODEL AN16V1 7.7 - The information shown indicates the display type, number of lines etc. This information should be used as a reference when contacting PolyComp with regards to your display.

ROM OK - ROM is an acronym for Read Only Memory, used to store the program (firmware) operating the sign. The ROM is checked by the microprocessor to ensure the program is uncorrupted.

RAM OK RAM is an acronym for Random Access Memory, this is where your message and other data is being stored.

CLOCK OK The status of the Real Time Clock is indicated, it is checked to ensure the RTC is installed, functions correctly and data integrity is OK

Switching ON the sign

8

9600 N,8,These settings are indicative of the Baud rate, Parity, No of Bits and the number of Stop bits used for the RS232 and RS485 communication.#1This is the sign address, the address of each sign can be set, allowingmany signs to be addressed individually when connected on RS485 multi drop system.

FRAMES: 2ndicates the number of pages that have been entered, in this example: 2 pages.

FREE MEMORY 28597Indicates the amount of free memory (in Bytes) available for storing messages within the RAM.

Once the “self test” routine is finished the message in the sign memory will be displayed

9

Throughout the manual various references are made to V1 and V2 displays, please take a minute to familiarise yourself with the difference between the two types of displays.

Shown Below: Figure 3 - V1 DISPLAYS

V1 and V2 Displays

Normal Text as displayed on a V2 Display

Bold Text as displayed on a V2 Display

COMPARISON

As can be seen from Figures 3 to 4, the V1 display is made up of two separate lines, which can-not join together.

The V2 display also has two lines available, however they are both part of the same display board, and they can join together to form one line of BOLD text. Refer to the section entitled “Text Formatting Functions” for further explanation.

10

Normal Text as displayed on a V1 Display Bold Text as displayed on a V1 Display

Shown Below: Figure 4 - V2 DISPLAYS

CHECKING THE KEYBOARD

Once you have switched on the display, you should ensure that the keyboard is work-ing.

Press any of the gray keys on the keyboard whilst pointing the keyboard at the Infra Red receiver at the display (Refer to figure 2)

The following should happen:1. The Red indicating LED on the keyboard should flicker indicating that the key board is transmitting data.2. A beep should be heard from the Infra Red receiver inside the display indicating that the transmission from the keyboard was received.

If any problems are experienced then refer to the ‘Fault Finding Section’ at the end of this manual.

IN THIS MANUAL THE FOLLOWING SYMBOLS HAVE BEEN USED TO DESCRIBE SE-QUENCE OF ACTION TO BE TAKEN:

The operation to the right should follow the one to the left.

The key to the left should be pressed and held while the key to the right is pressed.

Either the key on the right or left of this key symbol should be used.

This key should be pushed.

Instructions within this block should be followed.

The Keyboard

RUNSTOP

11

Shown below is a Table 1 with all the important keys that you will be using , a brief explanation is given next to each key.

Allows the user to swap between “Run” and “stop” (Edit) mode (allowing the user to edit messages).

This key activates the Control functions - keep this key pressed down whilst pressing a gray key with the required function (shown in yellow above the key).

This key activates the lower case characters - keep this key pressed whilst pressing the required character.

Used to enter spaces between different letters and words.

Pressing this key will delete any character at the cursor position, thereby moving the next character to the left.

NOT USED

Used in edit mode to accept settings for scheduling, functions etc.

Used to move the cursor to the Left and Right whilst entering text and selecting of various settings.

Use to navigate between different lines of text and selecting various settings.

Use to navigate between different pages and selecting of various settings. Use these navigation keys to get to a required position in your message.

Getting to Know The Keyboard

RUNSTOP

CONTROL

SHIFT

SPACE

DELETE

ALT

ENTER

PGUP PGDN

GET TOREQUIREDPOSITION

12

It is recommended that the Demo message be displayed if you are a first time user of a PolyComp sign, as the Demo message will familiarise you with the various func-tions and extensive capabilities of the sign.

Follow the procedure below to show the Demo message if it is not being displayed already.

1. Press RUN/STOP key on the keyboard. This will get you into edit mode.

2. Press CONTROL + C (CLEAR) to clear all messages in the memory.

The following message will be displayed.

3. By pressing “Y”. (Important: Do not choose this option if you have existing text that you want to keep, as this option deletes all existing text).

4. Press RUN/STOP again to return to normal display mode. The PolyComp Demo message will now be displayed, and the sign will run through the different functions (Visual effects), demonstrating each visual effect.

Displaying the Demo Message

13

RUN/STOP must be pressed to get into and out of edit mode for any changes or additions to be made to your text.

ENTERING NEW MESSAGES

1. Press RUN/STOP - this takes the Display from “RUN mode” (normal display mode) into “EDIT mode”.2. Press CONTROL + C (CLEAR) to clear all messages in the memory.3. The following message will be displayed:

4. Press”Y”.5. The display is now blank except for a flashing cursor.6. Text entered via the keyboard will now be displayed in “UPPER CASE”7. Various text enhancing function are available whilst entering your message: flashing text, text in bold, and enlarge, UPPER and lower case text, as well as eye catching functions - explained in the following sections.8. The RUN/STOP key can be pressed at any stage to return to normal operating mode.

TEXT EDITING FUNCTIONS

LOWER CASE TEXT

All text entered is shown in upper case.

To enter text in lower case, press and hold down SHIFT whilst entering text.

Step by Step Instructions

RUNSTOP

RUNSTOPCONTROL

CLEAR

CSET

Y ENTER NE WTEXT

GET TOREQUIREDPOSITION

RUNSTOPSHIFT

PRESS &HOLD DOW N

ENTER TEXT ATTHE SAME TIME

14

CENTER OR LEFT JUSTIFIED TEXT New text entered is automatically centered, should you want the text to be left justified follow this sequence.

To Left Justify the text, press CONTROL + K (CENTER). Text that was in the center now moves to the left. If CONTROL + K (CENTER) is pressed again, the text will be centered again.

TEXT FORMATTING FUNCTIONS

BOLD TEXT

When the BOLD function is used, the characters increase in width and height (V2 models only) thus reducing the number of available characters on display.

IMPORTANT: Bold text cannot be combined with normal text on the same page, text is either all bold or all normal. Whilst in text mode, press CONTROL + B (BOLD) to enable Bold mode. The entire page will be in “Bold” mode. To return to normal mode, press CONTROL + B (BOLD)

ENLARGED TEXT

Allows the user to Enlarge certain or all characters within a line of text. Whilst in text editing mode, press CONTROL + E (ENLRG) to enable Enlarge mode.

Any text entered whilst in Enlarge mode will be enlarged, existing text will stay the same. To return to normal mode, press CONTROL +E (ENLRG) again.

CENTRE

KGET TO

REQUIREDPOSITION

RUNSTOPCONTROLENTER TEXT

BOLD

BGET TO

REQUIREDPOSITION

RUNSTOPCONTROL

ALL TEXTCHANGES TO

BOLD

ENLRG

EGET TO

REQUIREDPOSITION

RUNSTOPCONTROL

TEXTENTERED WILLBE ENLARGED

15

FLASHING TEXT

Allows the user to make certain or all characters within a line of text flash. Whilst in text editing mode, press CONTROL + F (FLASH) to enable the flash function.

Any new text entered will flash. To return to normal mode, press CONTROL + F (FLASH) again.

INSERTING CHARACTERS WITHIN EXISTING TEXT

Move the cursor to the position in the text where new text will be inserted, use the arrow keys to move the cursor.

The character will flash indicating the cursor position. Press CONTROL + I (INSERT)

While in “Insert” mode, any text entered will be inserted between the existing text. Press CONTROL + I (INSERT) return to normal text mode.

In normal edit mode typed text will override existing text.

DELETING CHARACTERS

Using the arrow keys move the cursor to a position in the text that you want characters deleted.

The character flashes indicating the cursor position.Every time the DELETE button is pressed, the character indicated by the cursor is deleted.

FLASH

FGET TO

REQUIREDPOSITION

RUNSTOPCONTROL

TEXT

ENTEREDWILL FLASH

INSERT

IINSERT

I

GET TOREQUIREDPOSITION

CONTROL

CONTROL

TEXTENTERED ISINSERTED

RETURN TONORMAL EDIT

MODE

RUNSTOP

CHARACTERIS DELETED

GET TOREQUIREDPOSITION

RUNSTOPDELETE

16

ADDING A NEW PAGE

The first page that appears after pressing RUN/STOP, is page 1, multiple pages can be entered with each page having different text with different functions and settings.- Add a new page by pressing PGUP.- A blank page will now be displayed, with the cursor flashing in the center. This is page 2.- Text can be entered as described above.- Additional pages can be added by pressing PGUP again.- To return to the previous page, press PGDN.

INSERTING PAGE BETWEEN EXISTING PAGES

- Use PGUP/PGDN to move to the page where a new page must be inserted.- Press the CONTROL + N (NEW) button; the following message is displayed:

- Press “Y” to add a new page.- A blank page will now be displayed, with the cursor flashing in the center.- The page will now become the next page.- You can now enter text.

ExampleTo insert a page between page 4 and page 5 follow the steps below:- Use PGUP to move to page 5- Press CONTROL + N (NEW)- A new blank page will be created between page 4 and page 5.

IMPORTANT: The new page that has just been created will now become the new page 5, the previous page 5 will become page 6, etc.

Adding, Inserting & Deleting Pages

NEW PAGE Y/N

RUNSTOP

RUNSTOP

PGUP PGUP PGUPENTER TEXT ONNEW PAGE

(MOVES CURSORTO NEXT PAGE)

MOVE TO NEXTPAGE / BACK TOPREVIOUS PAGE

NEW

NSET

YGET TO

REQUIREDPOSITION

RUNSTOPCONTROL ENTER TEXT ON

NEW PAGE

17

DELETING A NEW PAGE

Used for deleting one page at a timeDeleting a page can be done just as easily as inserting a new page and is done using the following sequence:

- Use PGUP/PGDN to move to the next page to be deleted.- Press and hold the CONTROL button, then press the DELETE key.- The following message will be displayed:

If “Y” is pressed, the page will be deleted and the next successive page will be shown, i.e. if page 4 was deleted page 5 will now take its place, page 5 will become page 4, page 6 will become page 5 etc.

If “N” is pressed, the display will return to normal editing mode.

CHANGING LANGUAGE

- To change the language from English to foreign go to the required page.- Press and hold the CONTROL button. Press “L”- The language will change to the foreign language embedded on the Firmware.- The cursor will move from the bottom to the top row.- To return to English, follow the same procedure

SET

YGET TO

REQUIREDPOSITION

RUNSTOPCONTROL DELETE

GET TOREQUIREDPOSITION

CONTROL L

18

DISPLAY DURATION

On a multi page message, every page can pause on the screen for a different duration before the next page is displayed.

The duration is selected using the TEMPO setup, and is selected as follows:- Whilst editing your message press CONTROL + Q (DELAY)- The current set value will flash.- The following is shown on the display:

- The default value is 3.- To change the value, press PGUP/PGDN.

The table shown below indicates the time delay in seconds for each value

TEMPO 0 1 2 3 4 5 6 7 8 9SECS 8 2 4 8 15 30 45 60 90 120

Once the required value has been chosen, press ENTER.

Choosing “0” puts the page in Priority mode, (Refer to the section on Scheduling Pages for further information).

19

Various functions are available to enhance the way that text is displayed on your display board, a list is shown in the following section with a basic description of what each function does.

NOTE: These functions are set per page.

USING FUNCTIONS (VISUAL EFFECT) IN TEXT MESSAGES

To use the functions in your own text, enter your message as described in previous sections.- Whilst in edit mode, press CONTROL + A (FUNCT).- The following is shown on the display:

AUTO is the default function applied to each of text when entered. It is not actually a function, but rather it selects a function randomly.- To change the function, press PGUP/PGDN.- The display cycles through the various functions available as PGUP/PGDN is pressed.

Once the required function has been chosen, press ENTER. This accepts the function chosen, and this page will always appear with the selected function.

Using Functions

FUNCT: AUTO

FUNCT

AGET TO

REQUIREDPOSITION

RUNSTOP

CONTROL

ENTER

ENTER TEXTUSED TOSELECT

FUNCTIONPGUP PGUP

20

Available Functions

AUTO One of the functions is selected randomly.

APPEAR The text will appear at once without any visual effect.

WIPE The text appears from left to right row by row.

OPEN The text appears from the center and moves outwards.

LOCK The text appears from both directions

ROTATE The top line moves from right to left and bottom line moves from left to right.

RIGHT The text moves in from the right and pauses.

LEFT The text moves in from the left and pauses.

ROLL UP The text appears from the bottom to the top.

ROLL DOWN The text appears from the top to the bottom.

PING PONG The text changes row by row.

FILL UP The entire display illuminates from the bottom to the top, then the new page is revealed.

PAINT The entire display illuminates from right to left, then the new page is revealed.

FADE IN The text fades out and new pages fade in.

JUMP The text moves in, one character at a time, from right to left. In multi-line displays the DROP function is used in stead of the JUMP function.

DROP The pixels making up the character fall into position like drops of rain.

21

SLIDING MESSAGES

(On a multi-line display, only the bottom line will slide, and on a V2 display the bottom line can slide in “Normal” or “Bold” modes).

This is particularly useful when the user needs to display a message that is longer than the display width, i.e. the message is 40 characters long and the sign is only 16 characters wide.

- Press CONTROL + S (SPEED) button. the current set value will flash.- The following is shown on the display:

- Press the PGUP/PGDN key to change the speed.- Once the correct speed has been chosen, press ENTER.

This page will always slide at the set speed in “Run” mode.

SPEED

SGET TO

REQUIREDPOSITION

RUNSTOP

CONTROL

ENTER

ENTER TEXTUSED TOSELECT

FUNCTIONPGUP PGUP

DEFAULT SPEED 3FASTEST SPEED 1SLOWEST SPEED 9

22

If you have a colour display, you can change the text colour and turn on the background colour.

Figure 5: Colour Displays

CHANGING TEXT COLOURSA colour display consists of 2 different colour LED’s, Red and Green, giving the following colour combinations, RED, GREEN, YELLOW and RAINBOW (Characters in all three colours).

The default colour is red. Use the following to change the text colours:- Pressing CONTROL + X changes to the next colour, in the order: Red, Green, Yellow and Rainbow.- New text entered will be displayed in the selected colour.

USING BACKGROUND COLOURSIn a colour display you can also enable background colours. The background colour will be opposite to the text colour. Please note that Yellow and Rainbow do not have background colours.

To enable the background colour, use the following procedure:- Press CONTROL + D - this will enable or disable the background colour.

Colour Displays

23

DISPLAYING THE TEMPERATURE

NOTE: Your display will be able to display the temperature, only if ordered with a temperature sensor.

This feature allows the display of the temperature on a particular page.

Follow this procedure to enable the temperature:- Select the page that you would like to use to display the temperature using the PGUP/PGDN buttons.- Press CONTROL + P (TEMP).- The correct temperature should be displayed.- If incorrect temperature is displayed, then please refer to the Fault Finding section at the end of this manual.

Time, Date & Temperature

TEMP

PGET TO

REQUIREDPOSITION

RUNSTOPCONTROL

24

DISPLAYING THE REAL TIME CLOCK

Your PolyComp display can display the date, day and time, in “Normal” or “Bold” modes as shown below.

Figure 6: Clock in ‘Normal Mode’ on a 16 -character display.

Figure 7: Clock in ‘Bold Mode’

In the case of multi-line displays, the clock will be shown on the top line. The clock can be displayed in “Normal” or “Bold” mode.

Follow the following procedure to enable the time displayed:- Select the page that you would like to use to display the clock by using the PGUP/PGDN buttons in Edit mode.- To enable the Time display, press CONTROL + T (TIME).- The clock will now be shown on the top line.

To display the clock in “BOLD” mode, simply select “BOLD” mode for the selected page.

TIME

TGET TO

REQUIREDPOSITION

RUNSTOPCONTROL

25

SETTING THE REAL TIME CLOCK (16 CHARACTERS OR WIDER DISPLAYS)

- Press CONTROL + Y (SET), this takes you into clock set mode.

- The day of the month field flashes.

- Use PGUP/PGDN to set the correct value.

- Press to move to the month field, it will flash

- Use the PGUP/PGDN buttons to change the month

- Press to move to the day of the week field, the current day will flash.

- Use PGUP/PGDN to adjust the day

- Press to move to the hour field.

- Use PGUP/PGDN to adjust the hour field.

- Press to move to the minute field.

- Use PGUP/PGDN to adjust the minute.

You can press the button at any stage to return to the previous field to change the value.Once the correct settings have been entered, press ENTER to accept the settings.The display then returns to normal editing mode.

SET

YGET TO

REQUIREDPOSITION

RUNSTOP

RUNSTOP

CONTROL

ENTER

PGUP PGUP

26

Your display has a very powerful scheduling mode that allows you to display the pages at specific days of the week, dates and time of the day.

Higher priority mode will allow specific pages to override all other pages during pre-set time.

SCHEDULE SETTINGS

Once a page has been entered the user can set the time that will be displayed.

Every page has 3 options:1. ON The page will always be displayed.2. OFF The page will be in memory but never displayed.3. TIME The page will be displayed only at a specific time.

If you want the page to be displayed only at a specific time interval, select option “TIME”.

To enter schedule settings please follow the procedure below:- Press CONTROL+M (MSG).- The “edit schedule” mode is selected and the current settings are shown, as below:

Press either PGUP/PGDN so that the “ON” changes to “TIME”

The schedule mode has been selected, and allows you to specify the day, date & time settings for that particular page.

Scheduling Pages

PAGE STATUS ON

27

IMPORTANT: Every page can be set differently.

DAY SETTINGS

- To change the settings press once.- The following is displayed:

- Press to move to the next day or to move to the previous day.- To change the setting for a required day simply press PGUP/PGDN, the ON will change to OFF and on the specific day this message will not display.- Once you have specified the settings for each of the days, you can move onto the settings for the Start and Stop dates.

SETTING THE START AND STOP DATES

- Press to move to the “dates” settings.- The start and the end dates are shown as below, with the start day flashing.

- This indicates that the message will display from 1st Jan to 31st Dec.- Use / to move to the value you wish to change.- The selected value will flash.

WEEKLY SUN.ON

28

Use the PGUP/PGDN keys to increase or decrease the required value until the re-quired value is displayed.

Example

- You want to display the page from 13-05 to 16-09 inclusively.- Your display should show:

- Once the correct Start and End Dates have bee selected, the start and stop times must be setup.

SETTING THE START AND STOP TIMES

- Press to move to the Start and Stop times.- The display will show:

Use / to move to the value you wish to change, the selected value will flash.Use the PGUP/PGDN keys to increase or decrease the required value until the re-quired value is displayed.

Example

You want to display the page from 08:30 to 12:30Your display should show:

Once you have adjusted the start and end times as required press ENTER. Your set-tings will be saved and your sign will return to edit mode.

The schedule settings you have just entered will take effect immediately once you are back in “RUN” mode.

TIME 00:00 23:59

TIME 08:30 12:30

29

USING THE TEMP “0” (PRIORITY) IN SCHEDULE MODE

The use of the TEMPO “0” in schedule mode is a very useful way of displaying a certain page/s at a particular time whilst temporarily disabling other pages from being displayed.

Following are two examples to give you a better idea of how this feature works.

Example 1

You have few general messages (pages) that are displayed every day, but during lunch time 13h00 - 13h30, Monday to Friday you only want one message to be displayed.You would like this for 3 months from 1 February to 30 April.

Here is what you should do:

Use the PGUP/PGDN buttons in edit mode to choose the page that you would like to be displayed during lunch.

Following the Description above, select the following settings:

SCHEDULE SETTINGS DAY SUN MON TUE WED THU FRI SAT OFF ON ON ON ON ON OFF DATE DATE 01-02 30-04 TIME TIME 13:00 13:30

Once the schedule settings have been set, the page must be put into priority mode (Temp = 0) following the procedure described in “Display Duration”

Press ENTER to accept the settings, then press RUN/STOP to return to “RUN” mode.- Your message is now scheduled and will appear at the programmed time.- All other pages will be ignored during this time, after lunchtime the message will not display and all other messages will be displayed.

30

Example 2

Another example would be showing off a blank page at a particular time, i.e. night time. simulating the effect that the sign is off.Here is the procedure you would follow:- Enter a blank page (made of spaces only).- Schedule this page to appear at night time, set Tempo to “0”.- At the set time in the evening only a blank page will be displayed until the next morning when the sign will resume showing normal messages.- The blank page will give the effect that the sign is off.

To set the display “off” every night from 7pm to 6:30 am the next morning, your schedule should be:

SCHEDULE SETTINGS DAY SUN MON TUE WED THU FRI SAT ON ON ON ON ON ON ON DATE DATE 01-01 31-12 TIME TIME 19:00 06:30

31

PROBLEM The display is completely Blank

No beeping sound is heard whenI point the keyboard at the signand press a button

Unable to use the Keyboard to update / change the message/s on the sign.

The temperature being shown on the display is incorrect.

Only a portion of the text entered is actually shown.

The sliding messages slides across the display to quickly.

Fault Finding

POSSIBLE CAUSE/SOLUTIONCheck that the sign is plugged in and the plug point is liveCheck the Fuse, if it is blown, replace the fuse with a new one of the same current rating.The sign is displaying a blank message, using the key board try to enter a message.Make sure that the battery is not flat within the keyboard unit - this can be done by pressing any gray keys on the keyboard, the Red LED should flicker - if not replace the battery (refer to Replacing the Battery)Make sure that you are aiming the keyboard at the cor-rect position on the sign and there are no obstructions between the Keyboard and the infrared Sensor (posi-tioned at the bottom left hand corner).Make sure you are not using your infrared keyboard in direct sunlight as this will effect the reliability of the In-frared sensor.Note: The Pink coloured keys on the keyboard are spe-cial function keys and will not cause the Red LED to il-luminate if pressed.• Check all of the above• Make sure that you are following the correct procedure to enter new messages (refer to entering a message)Your display was not ordered with this feature, and thus it cannot be used.The temperature sensor is not connected to the sign, plug it in and try again.The temperature sensor is faulty, contact PolyComp for support.The text entered is wider than the width of your display. Use the “SLIDE” function to allow the message to slide across the display. (Refer to Text Editing Functions)For each page that is used with the Slide feature, the speed can be adjusted to make the page slide faster or slower across the display. The default value is 3. (Refer to Sliding Messages for instructions on how to ad-just the value).

32

The display goes blank occasion-ally, and then shows messages again.

A few of the pages entered are not being displayed.

A blank page has been inserted between your other pages that are showing valid text messages. (Refer to Inserting and Deleting Additional Pages to remove this blank page).Certain pages have been put into Priority mode, thereby preventing all your pages from being displayed.(Refer to Display Duration to change the TEMPO value from “0” to another value shown in the table.)Certain pages have been scheduled to only show at a particular time.(Refer to Scheduling Pages to alter the time that the page is shown)..The pages that are not being displayed were entered but are not being displayed because they have been disabled. (Refer to Scheduling Pages to change the page status from “OFF” to “ON”)

33

Q) Why does the sign only display the time and not the Date/Day?A) If your display is less than 16 characters wide it will only show the time and the day, or in the case of an 8 character sign, only the time.

A) If you have enabled the time to be shown in “BOLD” mode, it will take up more space, your display might not be wide enough for it to display the Day/Date as well. Q) Why is all the text I enter shown in the center of the display?A) The display has a feature that automatically centers all the text entered. If you want to left justify the text instead then refer to the section entitled “Text Editing Functions”.

Q) All text entered is shown in “BOLD” mode.A) “BOLD” mode has been enabled for that particular page, refer to the section under “Text Formatting” functions to swap between “NORMAL” mode and “BOLD” mode.

Q) Can I combine Bold text with Normal text on the same page?A) No, you cannot, the “BOLD” feature affects all text on a page and cannot be com-bined with “NORMAL” text on the same page.

Q) Why is all the text entered shown in Enlarged/Flash mode?A) Enlarge/Flash mode has been enabled for text entered on that particular page. Refer to the section under Text formatting Functions to swap between Normal text and Enlarge/Flashing text.

NOTE: Normal text can be combined with Enlarged/Flashing text on the same page.

Q) How do I get the display to change between pages without any functions?A) The default function for each page entered is “Auto” which randomly selects one of the several different functions available.

If you want to swap between pages without any movement use the “APPEAR” func-tion, please refer to the section entitled “Text enhancing functions” for a description of what each function does and how to change functions.

Frequently asked Questions

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REPLACING THE FUSE

If after checking the power the sign still does not show anything on start up, there is a good possibility that the fuse might be blown.- Turn off the power and remove the kettle plug.- The fuse holder forms part of the kettle plug connector found on the sign as shown above.- Remove the plastic fuse holder using a small screwdriver.- Remove the fuse and check whether it is blown.- If the fuse is blown, replace it with a new fuse of the same current rating. There should be a replacement fuse found alongside the blown fuse, if not a new fuse will have to be purchased.- Replace the fuse holder and reconnect the power.

Maintenance

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fuse holder

REPLACING THE BATTERY

The infrared keyboard supplied with your sign has a 9V battery within the keyboard. On receiving your sign, make sure that the keyboard is working and the battery does not need replacing.

To check whether the battery in the infrared Keyboard needs replacing press any of the gray keys on the keyboard whilst aiming the keyboard at the bottom left hand corner of the sign (this is the position of the infrared sensor).

The Red LED will flicker each time the key is pressed, see above to locate the position of the red LED.

If the Red LED does not flicker, the 9V battery powering the keyboard is probably flat.

To replace the 9V battery, turn the keyboard over and remove the 5 screws holding it together, then remove the back cover, as seen in the above.The position of the battery is clearly shown. Remove and replace the 9V battery with a new one of the same type. Reassemble the keyboard by replacing the back cover and the 5 screws.

The keyboard should now be fully functional again.

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