Ten Challenges for the Year Ahead Overview & Outlook for the P/C Insurance Industry Inland Marine...

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the Year Ahead Overview & Outlook for the P/C Insurance Industry Inland Marine Underwriting Association Orlando, FL April 14, 2003 Robert P. Hartwig, Ph.D., CPCU, Senior Vice President & Chief Economist Insurance Information Institute 110 William Street New York, NY 10038 Tel: (212) 346-5520 Fax: (212) 732-1916 [email protected] www.iii.org

Transcript of Ten Challenges for the Year Ahead Overview & Outlook for the P/C Insurance Industry Inland Marine...

Page 1: Ten Challenges for the Year Ahead Overview & Outlook for the P/C Insurance Industry Inland Marine Underwriting Association Orlando, FL April 14, 2003.

Ten Challenges for theYear Ahead

Overview & Outlook for the P/C Insurance Industry

Inland Marine Underwriting AssociationOrlando, FL

April 14, 2003

Robert P. Hartwig, Ph.D., CPCU, Senior Vice President & Chief EconomistInsurance Information Institute 110 William Street New York, NY 10038

Tel: (212) 346-5520 Fax: (212) 732-1916 [email protected] www.iii.org

Page 2: Ten Challenges for the Year Ahead Overview & Outlook for the P/C Insurance Industry Inland Marine Underwriting Association Orlando, FL April 14, 2003.

Presentation Outline

• Improve Profitability• Improve Underwriting

Inland Marine Issues

• Reserving Issues• Solvency Issues• Improve Pricing• Efficient Allocation of Capital• Improve Investment Performance• The Challenge of Terrorism• Courts & Torts: Abuse of the Civil Justice System• Mold• Q & A

Page 3: Ten Challenges for the Year Ahead Overview & Outlook for the P/C Insurance Industry Inland Marine Underwriting Association Orlando, FL April 14, 2003.

IMPROVE PROFITABILITY

Page 4: Ten Challenges for the Year Ahead Overview & Outlook for the P/C Insurance Industry Inland Marine Underwriting Association Orlando, FL April 14, 2003.

P/C Net Income After Taxes1991-2002E ($ Millions)

$14,178

$5,840

$19,316

$10,870

$20,598

$24,404

$36,819

$30,773

$21,865$20,559

-$6,970

$12,419

-$10,000

-$5,000

$0

$5,000

$10,000

$15,000

$20,000

$25,000

$30,000

$35,000

$40,000

91 92 93 94 95 96 97 98 99 00 01 02*

*I.I.I. estimate based on first 9 months of 2002 data.Sources: A.M. Best, ISO, Insurance Information Institute.

2001 was the first year ever with a full year net loss

2002 9-Month ROE = 4.4%

Page 5: Ten Challenges for the Year Ahead Overview & Outlook for the P/C Insurance Industry Inland Marine Underwriting Association Orlando, FL April 14, 2003.

-5%

0%

5%

10%

15%

20%

87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02E 03F

US P/C Insurers All US Industries

ROE: P/C vs. All Industries 1987–2003F*

Source: Insurance Information Institute; Fortune

Page 6: Ten Challenges for the Year Ahead Overview & Outlook for the P/C Insurance Industry Inland Marine Underwriting Association Orlando, FL April 14, 2003.

-5%

0%

5%

10%

15%

20%

1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002

ROE Cost of Capital

ROE vs. Cost of Capital: US P/C Insurance: 1991 – 2002

Source: The Geneva Association, Ins. Information Inst.

There is an enormous gap between the industry’s cost of capital and its rate of return

14.6

pts

6.8.

pts

US P/C insurers have missed their cost of capital by an

average 6.6 points since 1991

Page 7: Ten Challenges for the Year Ahead Overview & Outlook for the P/C Insurance Industry Inland Marine Underwriting Association Orlando, FL April 14, 2003.

IMPROVE UNDERWRITING

Page 8: Ten Challenges for the Year Ahead Overview & Outlook for the P/C Insurance Industry Inland Marine Underwriting Association Orlando, FL April 14, 2003.

($60)

($50)

($40)

($30)

($20)

($10)

$0

$101

97

51

97

61

97

71

97

81

97

91

98

01

98

11

98

21

98

31

98

41

98

51

98

61

98

71

98

81

98

91

99

01

99

11

99

21

99

31

99

41

99

51

99

61

99

71

99

81

99

92

00

02

00

12

00

2

Underwriting Gain (Loss)1975-2002*

*Annualized estimate based on first 9 months of 2002 data.Source: A.M. Best, Insurance Information Institute

$ B

illi

ons

P-C insurers paid $22 billion more in claims & expenses than they collected in premiums

in 2002

Page 9: Ten Challenges for the Year Ahead Overview & Outlook for the P/C Insurance Industry Inland Marine Underwriting Association Orlando, FL April 14, 2003.

95

100

105

110

115

120

70 72 74 76 78 80 82 84 86 88 90 92 94 96 98 00 02*

P/C Industry Combined Ratio

2001 = 115.7

2002E = 106.3*

2003F = 103.2*

Combined Ratios

1970s: 100.3

1980s: 109.2

1990s: 107.7

2000s: 110.4

*Based on January 2003 III survey of industry analysts.

Sources: A.M. Best; III

Page 10: Ten Challenges for the Year Ahead Overview & Outlook for the P/C Insurance Industry Inland Marine Underwriting Association Orlando, FL April 14, 2003.

110.

5

105.

0 113.

6

119.

2

104.

8

100.

8

100.

5

114.

3

106.

5

121.

3

108.

8 115.

8

106.

9

108.

5

106.

5

105.

8

101.

6

105.

6

107.

7

110.

0 115.

7

105.

0

126.

5

162.

5

90

100

110

120

130

140

150

160

170

1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002*

Reinsurance All Lines Combined Ratio

Combined Ratio: Reinsurance vs. P/C Industry

*Figure for first 9 months of 2002 for all lines; Reinsurance is RAA Full-year figure

Source: A.M. Best, ISO, Reinsurance Association of America, Insurance Information Institute

2001’s combined ratio was the worst-ever for reinsurers

2002 was bad as well

Page 11: Ten Challenges for the Year Ahead Overview & Outlook for the P/C Insurance Industry Inland Marine Underwriting Association Orlando, FL April 14, 2003.

U.S. InsuredCatastrophe Losses

$7.5

$2.7$4.7

$22.9

$5.5

$16.9

$8.3 $7.3

$2.6

$10.1$8.3

$4.3

$28.1

$5.8

$0

$5

$10

$15

$20

$25

$30

89 90 91 92 93 94 95 96 97 98 99 00 01 02

*Estimate.Note: 2001 figure includes $20.3B for 9/11 losses reported through 12/31/01. Includes only business and personal property claims, business interruption and auto claims.Source: Property Claims Service/ISO; Insurance Information Institute

$ BillionsCAT losses continue to be a problem,

though 2002 was much better than 2001

Page 12: Ten Challenges for the Year Ahead Overview & Outlook for the P/C Insurance Industry Inland Marine Underwriting Association Orlando, FL April 14, 2003.

Outlook for Commercial Lines:2002 - 2004

121.

7 130.

2

115.

8

118.

5

153.

3

100.

3

116.

6 125.

3

111.

9

103.

6

155.

3

98.8

113.

2 120.

2

108.

3

99.1

158.

1

95.2

113.

0

113.

6

106.

7

99.5

165.

0

92.8

90

100

110

120

130

140

150

160

170

WorkersComp

GL & Prod.Liab

CommercialAuto

CommercialPackage

Med Mal InlandMarine

2001 2002E 2003F 2004F

Sources: A.M. Best, Conning & Co.

Page 13: Ten Challenges for the Year Ahead Overview & Outlook for the P/C Insurance Industry Inland Marine Underwriting Association Orlando, FL April 14, 2003.

HOW DOES THIS HARD MARKET STACK UP TO

PREVIOUS HARD MARKETS?

Page 14: Ten Challenges for the Year Ahead Overview & Outlook for the P/C Insurance Industry Inland Marine Underwriting Association Orlando, FL April 14, 2003.

0%

5%

10%

15%

20%

25%

19

70

19

71

19

72

19

73

19

74

19

75

19

76

19

77

19

78

19

79

19

80

19

81

19

82

19

83

19

84

19

85

19

86

19

87

19

88

19

89

19

90

19

91

19

92

19

93

19

94

19

95

19

96

19

97

19

98

19

99

20

00

20

01

20

02

20

03

Source: A.M. Best, Insurance Information Institute

Hard Markets Since 1970

There have been 3 hard markets since 1970:

1975-1978

1985-1987

2001-200?

1975-78 1985-87 2001-03

Page 15: Ten Challenges for the Year Ahead Overview & Outlook for the P/C Insurance Industry Inland Marine Underwriting Association Orlando, FL April 14, 2003.

-10%

-5%

0%

5%

10%

15%

20%

25%

19

70

19

71

19

72

19

73

19

74

19

75

19

76

19

77

19

78

19

79

19

80

19

81

19

82

19

83

19

84

19

85

19

86

19

87

19

88

19

89

19

90

19

91

19

92

19

93

19

94

19

95

19

96

19

97

19

98

19

99

20

00

20

01

20

02

20

03

Current $ Real $

Note: Shaded areas denote hard market periods.Source: A.M. Best, Insurance Information Institute

Strength of Recent Hard Markets by Real NWP Growth

Real NWP Growth During Past 3 Hard Markets

1975-78: 8.6%

1985-87: 14.5%

2001-03: 9.1%

1975-78 1985-87 2001-03

Page 16: Ten Challenges for the Year Ahead Overview & Outlook for the P/C Insurance Industry Inland Marine Underwriting Association Orlando, FL April 14, 2003.

100

125

150

175

200

225

250

19

87

19

88

19

89

19

90

19

91

19

92

19

93

19

94

19

95

19

96

19

97

19

98

19

99

20

00

20

01

20

02

E

20

03

F

Cumulative GDP GrowthCumulative NWP Growth

Note: Shaded area denotes hard market.Source: Insurance Information Institute

GDP Growth vs. Net Written Premium Growth (1987=100)

The gap between cumulative GDP and Net Written Premium growth

hit a maximum of 52.5 pts or 33.7% in 2000. In 2003, the

estimated gap is 29.0 pts or 15.2%.

Hard Market

52.5

pts

29.0 pts

Page 17: Ten Challenges for the Year Ahead Overview & Outlook for the P/C Insurance Industry Inland Marine Underwriting Association Orlando, FL April 14, 2003.

INLAND MARINE

Page 18: Ten Challenges for the Year Ahead Overview & Outlook for the P/C Insurance Industry Inland Marine Underwriting Association Orlando, FL April 14, 2003.

Combined Ratio:Inland Marine vs. Commercial Lines

97.3

101.6

100.9

100.8

91.9

97.3

95.7

97.1

101.9

92.9

100.3

95.2

92.8

110.2

118.8

109.6

112.1

109.4

106.7

103.4

108.6

111.3

110.1

120.7

109

107

80 90 100 110 120 130 140

91

92

93

94

95

96

97

98

99

00

01

02E

03F

Inland Marine Commercial Lines

Source: A.M. Best, Insurance Information Institute

Page 19: Ten Challenges for the Year Ahead Overview & Outlook for the P/C Insurance Industry Inland Marine Underwriting Association Orlando, FL April 14, 2003.

Change in Net Premiums Written:Inland Marine vs. Commercial Lines

-1.0%

7.8%

7.6%

4.3%

7.1%

2.5%

1.6%

3.8%

6.9%

2.7%

-1.9%

6.7%

3.7%

1.9%

1.3%

0.4%

-0.5%

1.8%

7.2%

8.7%

16.0%

13.0%

-4% -2% 0% 2% 4% 6% 8% 10% 12% 14% 16% 18%

92

93

94

95

96

97

98

99

00

01

02E

03F

Inland Marine Commercial Lines

Source: A.M. Best, Insurance Information Institute

Page 20: Ten Challenges for the Year Ahead Overview & Outlook for the P/C Insurance Industry Inland Marine Underwriting Association Orlando, FL April 14, 2003.

Combined Ratio:Ocean Marine vs. Commercial Lines

119.4

109.5

107.9

92.4

89.6

102.2

110.6

115.8

107.5

102.4

92.2

118.8

109.6

112.1

109.4

106.7

103.4

108.6

111.3

110.1

120.7

109

107

80 90 100 110 120 130 140

92

93

94

95

96

97

98

99

00

01

02E

03F

Ocean Marine Commercial Lines

Source: A.M. Best, American Inst. Of Marine Underwriters, Insurance Information Institute

Page 21: Ten Challenges for the Year Ahead Overview & Outlook for the P/C Insurance Industry Inland Marine Underwriting Association Orlando, FL April 14, 2003.

Change in Net Premiums Written:Ocean Marine vs. Commercial Lines

22.9%

18.4%

9.0%

2.8%

-5.6%

-3.0%

-6.4%

-0.4%

13.8%

9.5%

6.7%

3.7%

1.9%

1.3%

0.4%

-0.5%

1.8%

7.2%

8.7%

16.0%

13.0%

-10% -5% 0% 5% 10% 15% 20% 25%

93

94

95

96

97

98

99

00

01

02E

03F

Ocean Marine Commercial Lines

Source: A.M. Best, American Inst. Of Marine Underwriters, Insurance Information Institute

Page 22: Ten Challenges for the Year Ahead Overview & Outlook for the P/C Insurance Industry Inland Marine Underwriting Association Orlando, FL April 14, 2003.

Inland Marine: Better Than Most, but Challenges Remain

• Trucking Market: Bad Results Reduced CapacityWeak economy Low or negative exposure growth2002 renewal up 15 – 30% for many trucking cos.

• Cargo Theft: Cost $3.5B to $12B annually (American Trucking Association/Natl. Cargo Security Council)

• Cargo: Very vulnerable to terrorism threatHundreds of thousands of points of entry to system globally

• Fine Art/Collectibles:Market hardening pre-9/11Post-9/11 even more difficult

Page 23: Ten Challenges for the Year Ahead Overview & Outlook for the P/C Insurance Industry Inland Marine Underwriting Association Orlando, FL April 14, 2003.

RESERVING ISSUES

Page 24: Ten Challenges for the Year Ahead Overview & Outlook for the P/C Insurance Industry Inland Marine Underwriting Association Orlando, FL April 14, 2003.

Reserve Deficiency, by Line(AY 1992-2001, as of 12/01)

-$0.8-$1.8

-$4.1

-$6.2

-$9.1

-$3.8

-$0.8

-$17.8 -$18.0

-$1.9

-$20

-$18

-$16

-$14

-$12

-$10

-$8

-$6

-$4

-$2

$0HO PPA Liab CA Liab WC CMP Med Mal*

SpecialLiab

OtherLiab*

XS LiabReins

ProdLiab*

*Occurrence and claims madeSource: Morgan Stanley

Estimated Deficiency

Total Excluding A&E: $64 Billion

A&E Deficiency: $55 Billion

Total Including A&E: $120 Billion

Page 25: Ten Challenges for the Year Ahead Overview & Outlook for the P/C Insurance Industry Inland Marine Underwriting Association Orlando, FL April 14, 2003.

Points (Reduced)/Increased

(2.0)

5.66.4

1.4

(3.0)

(2.0)

(1.0)

0.0

1.0

2.0

3.0

4.0

5.0

6.0

7.0

1999 2000 2001 2002

Combined Ratio: Average Impact of Prior-Year Reserve Changes (Points)

Source: Merrill Lynch universe of 22 publicly-traded companies; Insurance Information Institute.

Only 1 major insurer released reserves in 2002; 1 had virtually no change.

Other 20 had charges that added up to 27 points to the CY2002 Combined

Page 26: Ten Challenges for the Year Ahead Overview & Outlook for the P/C Insurance Industry Inland Marine Underwriting Association Orlando, FL April 14, 2003.

104.3

113.5

97.7

106.3

100.6

108.0

91.3

102.0

70

80

90

100

110

120

1999 2000 2001 2002

Reported Combined Ratio Accident Year Combined Ratio

Average Combined Ratio:Calendar vs. Accident Year*

Both CY & AY results improved in 2002 for most major companies

2002 reserves charges added 6.4 points to the CY combined ratio

*Not market cap weighted.Source: Merrill Lynch universe of 22 publicly-traded companies; Insurance Information Institute.

Page 27: Ten Challenges for the Year Ahead Overview & Outlook for the P/C Insurance Industry Inland Marine Underwriting Association Orlando, FL April 14, 2003.

(IN)SOLVENCY ISSUES

Page 28: Ten Challenges for the Year Ahead Overview & Outlook for the P/C Insurance Industry Inland Marine Underwriting Association Orlando, FL April 14, 2003.

P/C Company Insolvency Rates,1993 to 2002

Source: A.M. Best; Insurance Information Institute

1.20%

0.58%

0.21%0.28%

0.79%

0.60%

0.23%

1.02% 1.03%

1.33%

1993 1994 1995 1996 1997 1998 1999 2000 2001 2002

•Insurer insolvencies are increasing•10-yr industry failure rate: 0.72%

•Failure rating for B+ or better rating: 0.49%•Failure rate for D through B rating: 1.29%

383030

10-yr Failure Rate

= 0.72%

Page 29: Ten Challenges for the Year Ahead Overview & Outlook for the P/C Insurance Industry Inland Marine Underwriting Association Orlando, FL April 14, 2003.

Reason for P/C Insolvencies(218 Insolvencies, 1993-2002)

Unidentified17%

Impaired Affiliate3%

Overstated Assets2%

Change in Business

3%

CAT Losses3%

Reinsurer Failure0%

Rapid Growth10%

Discounted Ops8%

Alleged Fraud3%

Deficient Loss Reserves

51%

Source: A.M. Best, Insurance Information Institute

Reserve deficiencies account for

more than half of all p/c insurers

insolvencies

Page 30: Ten Challenges for the Year Ahead Overview & Outlook for the P/C Insurance Industry Inland Marine Underwriting Association Orlando, FL April 14, 2003.

Ratings Downgrades: “Swarms” of Downgrades Stinging Insurers

Reasons for Recent Downgrades

of Insurers Worldwide

• Asbestos

• Reserve Deficiencies

• Management Issues (e.g., transitions)

• Reinsurance Uncollectibles

• Investment Write-Downs

• Adverse Development

• Missed/Shifting Earnings Targets

Need to do business with quality, highly-rated companies

Page 31: Ten Challenges for the Year Ahead Overview & Outlook for the P/C Insurance Industry Inland Marine Underwriting Association Orlando, FL April 14, 2003.

IMPROVE PRICING

Page 32: Ten Challenges for the Year Ahead Overview & Outlook for the P/C Insurance Industry Inland Marine Underwriting Association Orlando, FL April 14, 2003.

0%

5%

10%

15%

20%

25%

19

70

19

71

19

72

19

73

19

74

19

75

19

76

19

77

19

78

19

79

19

80

19

81

19

82

19

83

19

84

19

85

19

86

19

87

19

88

19

89

19

90

19

91

19

92

19

93

19

94

19

95

19

96

19

97

19

98

19

99

20

00

20

01

20

02

20

03

*Estimate/forecast based on January 2003 III survey of industry analysts.Source: A.M. Best, Insurance Information Institute

Growth in Net Premiums Written (All P/C Lines)

2001: 8.1%

2002: 14.2% (est.)*

2003: 12.7% (forecast)*

The underwriting cycle went AWOL in the 1990s.

It’s Back!

Page 33: Ten Challenges for the Year Ahead Overview & Outlook for the P/C Insurance Industry Inland Marine Underwriting Association Orlando, FL April 14, 2003.

Council of Insurance Agents & Brokers Rate Survey

Fourth Quarter 2002Rate Increases By Line of BusinessRate Increases By Line of Business

No Change Up 1-10% 10-20% 20-30% 30-50% 50%-100% >100%Change Up 1-10% 10-20% 20-30% 30-50% 50%-100% >100%

Comm. Auto 6% 14% 42% 25% 8% 1% 0%

Workers Comp 8% 17% 25% 24% 10% 2% 2%

General Liability 7% 13% 29% 37% 11% 0% 0%

Comm. Umbrella 8% 3% 21% 21% 26% 10% 5%

D&O 6% 4% 22% 23% 18% 9% 3%

Comm. Property 8% 16% 25% 25% 18% 3% 0%

Construction Risk 4% 8% 17% 18% 23% 9% 4%

Terrorism 12% 5% 8% 12% 5% 0% 6%

Business Interr. 13% 19% 36% 14% 4% 0% 0%

Surety Bonds 8% 16% 16% 15% 6% 1% 1%

Med Mal 1% 5% 6% 6% 12% 12% 16%

Page 34: Ten Challenges for the Year Ahead Overview & Outlook for the P/C Insurance Industry Inland Marine Underwriting Association Orlando, FL April 14, 2003.

100110

120130

140150

160170

180190

200210

220230

240250

260

89 90 91 92 93 94 95 96 97 98 99 00 01 02*

Rate On Line Index(1989=100)

Source: Guy Carpenter * III Estimate

Prices rising, limits falling: ROL up significantly

Page 35: Ten Challenges for the Year Ahead Overview & Outlook for the P/C Insurance Industry Inland Marine Underwriting Association Orlando, FL April 14, 2003.

Urban Legend Insurance is More

Expensive than Ever and is Putting Companies Out of

Businesses

Page 36: Ten Challenges for the Year Ahead Overview & Outlook for the P/C Insurance Industry Inland Marine Underwriting Association Orlando, FL April 14, 2003.

Commercial Lines Net Written Premium as % of GDP

2.3%

2.1%2.1%

2.0%

1.9%1.9%

1.9%1.8%

1.7%

1.6%

1.5%1.5%1.5%

1.6%

1.8%

1.0%

1.2%

1.4%

1.6%

1.8%

2.0%

2.2%

2.4%

88 89 90 91 92 93 94 95 96 97 98 99 00 01 02E

Sources: Insurance Information Institute, calculated from U.S. Bureau of Economic Analysis and A.M. Best data.

Commercial insurance premiums as a % of GDP fell 35% between 1988 and 2000 and remains far

below late 1980’s levels

More Cover for Less Money: Terms & conditions broadened

significantly during the soft market, even as prices fell

Page 37: Ten Challenges for the Year Ahead Overview & Outlook for the P/C Insurance Industry Inland Marine Underwriting Association Orlando, FL April 14, 2003.

Cost of Risk per $1,000 of Revenues: 1990-2002E

$6.10

$6.40

$8.30$7.70

$7.30

$6.49

$5.70$5.25

$5.71

$5.20$4.83

$5.55

$6.94

$4

$5

$6

$7

$8

$9

$10

90 91 92 93 94 95 96 97 98 99 00 01E 02E

Source: 2001 RIMS Benchmark Survey; Insurance Information Institute estimates.

•Cost of risk to corporations fell 42% between 1992 and 2000

•Estimated 15% increase in 2001, 25% in 2002

Cost of risk is still less than it was a decade ago!

Page 38: Ten Challenges for the Year Ahead Overview & Outlook for the P/C Insurance Industry Inland Marine Underwriting Association Orlando, FL April 14, 2003.

EFFICIENT ALLOCATION OF

CAPITAL

Page 39: Ten Challenges for the Year Ahead Overview & Outlook for the P/C Insurance Industry Inland Marine Underwriting Association Orlando, FL April 14, 2003.

$0

$50

$100

$150

$200

$250

$300

$350

75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02

Policyholder Surplus: 1975-2002*

*As of September 30, 2002Source: A.M. Best, Insurance Information Institute

Bil

lion

s

(US

$)

Surplus (capacity) peaked at $336.3 Billion in mid-1999 and has fallen by 18.7% ($63 billion) to $273.3 billion since then.

•Surplus fell 5.6% during first 9 months of 2002

•Surplus is now lower than at year-end 1997.

“Surplus” is a measure of underwriting capacity. It is analogous to “Owners Equity” or “Net Worth” in non-insurance organizations

Page 40: Ten Challenges for the Year Ahead Overview & Outlook for the P/C Insurance Industry Inland Marine Underwriting Association Orlando, FL April 14, 2003.

Global P/C Insurance Capacity is Falling Dramatically

$920

$690

$0

$100

$200

$300

$400

$500

$600

$700

$800

$900

$1,000

2000:I 2002:IV (est.)

$ B

illi

ons

Sources: Insurance Information Institute, Swiss Re

Global non-life capacity is down

25% over the past 2 years

Page 41: Ten Challenges for the Year Ahead Overview & Outlook for the P/C Insurance Industry Inland Marine Underwriting Association Orlando, FL April 14, 2003.

Capital Myth: US P/C Insurers Have $300 Billion to Pay Terrorism Claims

"Target" Commercial*$100 billion

33%

Other Commercial$50 billion

17%

Personal$150 billion

50%

Total PHS = $298.2 B as of 6/30/01

= $273.3 B as of 9/30/02

*”Target” Commercial includes: Comm property, liability and workers comp; Surplus must also back-up on non-terrorist related property/liability and WC claimsSource: Insurance Information Institute

Only 33% of industry surplus backs up “target” lines

Page 42: Ten Challenges for the Year Ahead Overview & Outlook for the P/C Insurance Industry Inland Marine Underwriting Association Orlando, FL April 14, 2003.

Capital Raising by P/C Insurers Since September 11, 2001*

$20,492

$11,442

$16,437

$4,872

$0

$5,000

$10,000

$15,000

$20,000

$25,000

$30,000

2001 2002*

($ M

illi

on

s)

Completed Pending

$25.4 Billion$27.9 Billion

*As of September 13, 2002.

Source: Morgan Stanley, Insurance Information Institute.

14 Pending 38 Pending

40 Completed 33 Completed

Capital Raising by P/C Insurers Since 9/11 Totals $53.2B

Page 43: Ten Challenges for the Year Ahead Overview & Outlook for the P/C Insurance Industry Inland Marine Underwriting Association Orlando, FL April 14, 2003.

258

280287 290

313299

277 271 272 273 276263

240

220204

194181

162151

138128 127

0

50

100

150

200

250

300

350

80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01

Source: Texas Coalition for Affordable Insurance Solutions from A.M. Best data; Insurance Information Institute

Number of HomeownersInsurers in Texas

The number of insurers writing HO coverage in Texas

has been declining steadily.

Page 44: Ten Challenges for the Year Ahead Overview & Outlook for the P/C Insurance Industry Inland Marine Underwriting Association Orlando, FL April 14, 2003.

IMPROVE INVESTMENT

PERFORMANCE

Page 45: Ten Challenges for the Year Ahead Overview & Outlook for the P/C Insurance Industry Inland Marine Underwriting Association Orlando, FL April 14, 2003.

$0

$9

$18

$27

$36

$45

75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02

Net Investment Income

Facts

1997 Peak = $41.5B

2000= $40.7B

2001 = $37.7B

2002E* = $35.2B

Bil

lion

s

(US

$)

Investment income in 2002 is expected to fall 5 to 6% due primarily to historically low interest rates

*Annualized estimate based on first 9 months of 2002 data.Source: A.M. Best, Insurance Information Institute

Page 46: Ten Challenges for the Year Ahead Overview & Outlook for the P/C Insurance Industry Inland Marine Underwriting Association Orlando, FL April 14, 2003.

0%

2%

4%

6%

8%

10%

12%

14%

16%

1980

1981

1982

1983

1984

1985

1986

1987

1988

1989

1990

1991

1992

1993

1994

1995

1996

1997

1998

1999

2000

2001

2002

2003

*

3-Month T-Bill 1-Yr. T-Bill 10-Year T-Note

Interest Rates: Lower Than They’ve Been in Decades

*As of February 2003.Source: Board of Governors, Federal Reserve System; Insurance Information Institute

1. Historically low interest rates are the primary driver behind lower investment yields. Nevertheless, overall insurer investment performance outpaces all major market indices and almost every major category of mutual fund.

2. 66% of the industry’s invested assets are in bonds

Page 47: Ten Challenges for the Year Ahead Overview & Outlook for the P/C Insurance Industry Inland Marine Underwriting Association Orlando, FL April 14, 2003.

-30%

-20%

-10%

0%

10%

20%

30%

40%

19

70

19

72

19

74

19

76

19

78

19

80

19

82

19

84

19

86

19

88

19

90

19

92

19

94

19

96

19

98

20

00

20

02

Large Company Stocks*As of April 11, 2003.Source: Ibbotson Associates, Insurance Information Institute

Total Returns for Large Company Stocks: 1970-2003*

2002 was 3rd consecutive year of decline for stocks

Will 2003 be the 4th?

Page 48: Ten Challenges for the Year Ahead Overview & Outlook for the P/C Insurance Industry Inland Marine Underwriting Association Orlando, FL April 14, 2003.

P/C Industry Investments,by Type (as of Dec. 31, 2001)

Other5%

Bonds66%

Real Est. & Mortgages

1%

Common Stock21%

Cash & ST Secs.6%

Preferred Stock1%

Bond Holdings, by Type

Industrial & Misc. 32.5%

Special Revenue 30.5%

Governments 18.0%

States/Terr/Other 15.4%

Public Utilities 3.1%

Parents/Subs/Affiliates 0.5%

Source: A.M. Best, Insurance Information Institute

Common stock accounts for about 1/5 of invested

assets

Page 49: Ten Challenges for the Year Ahead Overview & Outlook for the P/C Insurance Industry Inland Marine Underwriting Association Orlando, FL April 14, 2003.

Property/Casualty Insurance Industry Investment Gain*

$ Billions

$35.4

$42.8$47.2

$52.3

$44.4

$39.5

$57.9

$51.9

$56.9

$0

$10

$20

$30

$40

$50

$60

94 95 96 97 98 99 00 01 2002E

*Investment gains consists primarily of interest, stock dividends and realized capital gains and losses.Source: Insurance Services Office; Insurance Information Institute estimate annualized as of 9/30/02.

Investment gains are simply returning to “pre-bubble” levels

Page 50: Ten Challenges for the Year Ahead Overview & Outlook for the P/C Insurance Industry Inland Marine Underwriting Association Orlando, FL April 14, 2003.

THE CHALLENGE OF TERRORISM

Page 51: Ten Challenges for the Year Ahead Overview & Outlook for the P/C Insurance Industry Inland Marine Underwriting Association Orlando, FL April 14, 2003.

Sept. 11 Industry Loss Estimates($ Billions)

Life$2.7 (7%)

Aviation Liability$3.5 (9%)

Other Liability

$10.0 (25%)

Biz Interruption$11.0 (27%)

Property -WTC 1 & 2$3.5 (9%)

Property - Other

$6.0 (15%)

Aviation Hull$0.5 (1%)

Event Cancellation

$1.0 (2%)

Workers Comp

$2.0 (5%)

Consensus Insured Losses Estimate: $40.2BSource: Insurance Information Institute

Page 52: Ten Challenges for the Year Ahead Overview & Outlook for the P/C Insurance Industry Inland Marine Underwriting Association Orlando, FL April 14, 2003.

Industry Losses Under Proposed Federal Backstop Using 9/11 Scenario

(as interpreted on date of enactment, Nov. 26, 2002)

$8.75$12.50

$18.75$1.125

$10.

575

$15.

75

$18.

00

$0

$5

$10

$15

$20

$25

$30

Year 1 Year 2 Year 3

($ B

illi

ons)

Industry Retention Surcharge Layer Co-Reinsurance Layer

Source: Insurance Information Institute.

$1.75B Industry Co-Share

Assumes $30B Commercial Prop & WC Loss, $125B “At Risk” Commercial DPE

$2.0B Industry Co-Share

$0.925B Industry Co-Share

$0.125B Industry Co-Share

Total Ind. Loss: $10.875B $14.25B $19.675B

Page 53: Ten Challenges for the Year Ahead Overview & Outlook for the P/C Insurance Industry Inland Marine Underwriting Association Orlando, FL April 14, 2003.

Property Market ResponseTerrorism Market is Inconsistent

Moderate take-up rate among small risksVery low take-up rate for larger risks

Carriers/brokers report take-up rate of just 15% - 25 % for larger risksPrices cited varied from 0% to 1,000% of property premiums but quotes in

the 2% - 8% range typical as insurers sought to distribute max loss under TRIA loss across policyholder base

Could change substantially for 2003 renewal: more indiv. ratingReasons Businesses Decline Coverage

Expense Want to bargain with insurer; attempt to change terms/conditions Feel likelihood of an attack impacting them is remote Believe government will bail them out Feel“Fire Following” provision will compel coverage Will try self insurance; investigate alternative risk transfer options

Source:Marsh, Inc.; Insurance Information Institute.

Page 54: Ten Challenges for the Year Ahead Overview & Outlook for the P/C Insurance Industry Inland Marine Underwriting Association Orlando, FL April 14, 2003.

Property Market Response• Problems

Low take-up rate => possible adverse selection problemInsurability of terrorism still question despite TRIA12/31/05 sunset date will cause market to unravel in 2004

• Stand-alone terrorism marketSome quotes being sought for certified and non-certified lossesThose treaties that existed are expiring and capacity for 2003 is uncertainSome insurers have reallocated resources

• Reinsurance MarketSome property catastrophe treaty renewals at Jan 1 were renewed

including “non-certified” terrorism but still excluding nuclear, biological and chemical

Reinsurers cautious about risk accumulation (e.g., zip code buckets)Insurers are seeking reinsurance to buy down their retentions

Source:Marsh, Inc.; Insurance Information Institute.

Page 55: Ten Challenges for the Year Ahead Overview & Outlook for the P/C Insurance Industry Inland Marine Underwriting Association Orlando, FL April 14, 2003.

ABUSE OF THE U.S. CIVIL JUSTICE

SYSTEM

Page 56: Ten Challenges for the Year Ahead Overview & Outlook for the P/C Insurance Industry Inland Marine Underwriting Association Orlando, FL April 14, 2003.

TORT-ure

• Asbestos• “Toxic” Mold• Medical Malpractice• Construction Defects• Lead• Fast Food• Arsenic Treated Lumber • Guns• Genetically Modified Foods (Corn)• Pharmaceuticals & Medical Devices• Security exposures (workplace violence, post-9/11 issues)• What’s Next?• Slavery• Sept. 11??

Page 57: Ten Challenges for the Year Ahead Overview & Outlook for the P/C Insurance Industry Inland Marine Underwriting Association Orlando, FL April 14, 2003.

Average Jury Awards1994 vs. 2001

419187 333

7591,185 1,140

1,7441,365

323789

1,727

2,288

3,902

9,113

$0

$1,000

$2,000

$3,000

$4,000

$5,000

$6,000

$7,000

Overall VehicularLiability

PremisesLiability

BusinessNegligence*

WrongfulDeath

MedicalMalpractice

ProductsLiability

($00

0)

1994 2001

*Figure is for 2000 (latest available)Source: Jury Verdict Research; Insurance Information Institute.

Page 58: Ten Challenges for the Year Ahead Overview & Outlook for the P/C Insurance Industry Inland Marine Underwriting Association Orlando, FL April 14, 2003.

Trends in Million Dollar Verdicts*

4%

10%

8%

21%

21%

36% 42

%

4%

11%

11%

27%

25%

43%

59%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

VehicularLiability

PersonalNegligence

PremisesLiability

BusinessNegligence

GovernmentNegligence

MedicalMalpractice

ProductsLiability

95-97 98-99 2000-2001

*Verdicts of $1 million or more.Source: Jury Verdict Research; Insurance Information Institute.

Very sharp jumps in multi-million dollar awards in recent years across virtually all types of defendants

Page 59: Ten Challenges for the Year Ahead Overview & Outlook for the P/C Insurance Industry Inland Marine Underwriting Association Orlando, FL April 14, 2003.

Probability of Plaintiff Verdict is Rising

Source: Jury Verdict Research, 2002 Current Award Trends

1994 1997 2001

Premises Liability 43% 45% 57%

Business Negligence NA 57% 66%

Vehicular Liability 58% 59% 68%

Products Liability 39% 39% 56%

Page 60: Ten Challenges for the Year Ahead Overview & Outlook for the P/C Insurance Industry Inland Marine Underwriting Association Orlando, FL April 14, 2003.

Cost of U.S. Tort System($ Billions)

Source: Tillinghast-Towers Perrin. 2005 forecasts from Tillinghast.

$129 $130$141 $144 $148

$159 $156 $156$167 $169 $180

$205

$298

$0

$50

$100

$150

$200

$250

$300

$350

90 91 92 93 94 95 96 97 98 99 00 01 05F

Tort costs consumed 2.0% of GDP annually on average since 1990, expected to rise to 2.4% of GDP by 2005!

Per capita “tort tax” expected to rise to $1,000 by 2005, up from $721 in 2001

Even a modest reduction in tort costs would be more stimulative than the $674 billion Bush tax/spending plan

Page 61: Ten Challenges for the Year Ahead Overview & Outlook for the P/C Insurance Industry Inland Marine Underwriting Association Orlando, FL April 14, 2003.

Where the Tort Dollar Goes(2000)

Source: Tillinghast-Towers Perrin

Awards for Non-Economic

Loss22%

Claimants' Attorney Fees

17%Awards for

Economic Loss20%

Defense Costs16%

Administration25%

Tort System is extremely inefficient:

Only 20% of the tort dollar compensates victims for economic losses

At least 58% of every tort dollar never reaches the victim

Page 62: Ten Challenges for the Year Ahead Overview & Outlook for the P/C Insurance Industry Inland Marine Underwriting Association Orlando, FL April 14, 2003.

Tort Costs as a % of GDP*

0.4%

0.6%

0.8%

0.8%

0.8%

0.9%

1.0%

1.1%

1.1%

1.3%

1.7%

1.9%

0.0% 0.2% 0.4% 0.6% 0.8% 1.0% 1.2% 1.4% 1.6% 1.8% 2.0%

Denmark

U.K.

France

Japan

Canada

Switzerland

Spain

Australia

Belgium

Germany

Italy

U.S.

*1998 (latest available)Source: Tillinghast-Towers Perrin

High tort costs put the U.S. economy at a significant disadvantage.

Page 63: Ten Challenges for the Year Ahead Overview & Outlook for the P/C Insurance Industry Inland Marine Underwriting Association Orlando, FL April 14, 2003.

Personal, Commercial & Self (Un) Insured Tort Costs*

$17.0

$49.1 $57.2$17.1

$51.0

$70.9

$5.4

$20.1

$29.6

$0

$20

$40

$60

$80

$100

$120

$140

$160

$180

1980 1990 2000

Commercial Lines Personal Lines Self (Un)Insured

Bil

lion

s

Total = $39.5 Billion

*Excludes medical malpracticeSource: Tillinghast-Towers Perrin

Total = $120.2 Billion

Total = $157.7 Billion

Page 64: Ten Challenges for the Year Ahead Overview & Outlook for the P/C Insurance Industry Inland Marine Underwriting Association Orlando, FL April 14, 2003.

There is a Glimmer of Hopefor Tort Reform

Best Chance for Tort Reform in Years

• Medical MalpracticeStates—already happening

Federal reform is possible (but increasingly unlikely)

• General Federal Tort ReformBroad support across all industries

But only 3 previous examples of federal tort limits Light aircraft (GARA), vaccines, implantable med devices

• Asbestos Reform (Supreme Court no help)

• Punitive Damages—What’s ReasonableSupreme Court ruled favorably in Campbell v. State Farm

Page 65: Ten Challenges for the Year Ahead Overview & Outlook for the P/C Insurance Industry Inland Marine Underwriting Association Orlando, FL April 14, 2003.

Are We Finally Seeing Punitives Reigned In by the Supreme Court?

10:1 ??

145:1

500:1

0

100

200

300

400

500

1996 2003 The Future?

Rat

io o

f Pun

itiv

e A

war

d to

Com

pens

ator

y

Sources: Insurance Information Institute

In Campbell v. State Farm (2003) the Supreme Court ruled in a 22-year old Utah case that punitive awards that were 145 to 1 were

excessive (actual damages in the case, which involved insurer bad faith were $1

million)

In BMW of North America v. Gore (1996)the Supreme Court ruled in an Alabama case that

punitive awards that were 500 to 1 were excessive (actual damages in the case, which involved the repainting of a car, were $4,000 but the jury awarded the plaintiff $2 million)

In Campbell v. State Farm the Court added that “…few awards exceeding a single- digit ratio between punitive and compensatory damages will satisfy due process…Single digit multipliers are

more likely to comport with due process, still achieving the State’s deterrence and

retribution goals…”

Page 66: Ten Challenges for the Year Ahead Overview & Outlook for the P/C Insurance Industry Inland Marine Underwriting Association Orlando, FL April 14, 2003.

Categories of Liability With Highest % of Punitive Awards

31%

20% 19%

10%

6% 5%

9%

0%

10%

20%

30%

40%

BusinessNegligence

VehicularLiability

PersonalNegligence

ProductsLiability

PremisesLiability

PoliceNegligence

OtherLiabilities

Source: Jury Verdict Research; Insurance Information Institute.

The Supreme Court’s Campbell v. State Farm ruling that a ratio of punitive to compensatory damages “single digits” is excessive is especially important for these categories of liability which are hit with punitives with above-average frequency.

Page 67: Ten Challenges for the Year Ahead Overview & Outlook for the P/C Insurance Industry Inland Marine Underwriting Association Orlando, FL April 14, 2003.

Median Punitive Award for Most Frequent Categories of Liability, 2001

$30,000$38,250 $40,000

$90,000

$133,400 $134,500

$0

$50,000

$100,000

$150,000

$200,000

VehicularLiability

PersonalNegligence

PoliceNegligence

PremisesLiability

BusinessNegligence

Overall ProductsLiability

Source: Jury Verdict Research; Insurance Information Institute.

$1,300,000

Page 68: Ten Challenges for the Year Ahead Overview & Outlook for the P/C Insurance Industry Inland Marine Underwriting Association Orlando, FL April 14, 2003.

‘TOXIC’ MOLD

Page 69: Ten Challenges for the Year Ahead Overview & Outlook for the P/C Insurance Industry Inland Marine Underwriting Association Orlando, FL April 14, 2003.

U.S.: Documented Toxic Mold SuitsFormer

Owners of Sold Homes

10%Bad Faith

Against Insurers

50%Builder for

Construction Defects

20%

HO Associations for Improper Maintenance

20% Source: www.toxlaw.com; Guy Carpenter

1,000 Cases

2,000 Cases

5,000 Cases

2,000 Cases

Page 70: Ten Challenges for the Year Ahead Overview & Outlook for the P/C Insurance Industry Inland Marine Underwriting Association Orlando, FL April 14, 2003.

TX: Annual Losses from Mold Claims*

$320$417

$1,002

$2,279

$0

$500

$1,000

$1,500

$2,000

$2,500

1999 2000 20001 2002E

Mold claim costs rose 612% between 1999 and 2002

$ Millions

Source: Texas Department of Insurance;*2002 III estimate is annualized figure based on data through September 2002.

Page 71: Ten Challenges for the Year Ahead Overview & Outlook for the P/C Insurance Industry Inland Marine Underwriting Association Orlando, FL April 14, 2003.

Texas: Estimated Total Number of Mold Claims, 1999-2002E*

115,182

128,271

169,982

237,299

100,000

150,000

200,000

250,000

1999 2000 2001 2002E

Source: Texas Department of Insurance;*2002 III estimate is annualized figure based on data through September 2002.

The number of mold claims rose 106% between 1999 and 2002

Page 72: Ten Challenges for the Year Ahead Overview & Outlook for the P/C Insurance Industry Inland Marine Underwriting Association Orlando, FL April 14, 2003.

Texas Accounted for the Vast Majority of New Mold Cases in 2001

Claims Arising Inside

TX70%

Claims Arising

Outside TX 30%

Source: Insurance Information Institute

Page 73: Ten Challenges for the Year Ahead Overview & Outlook for the P/C Insurance Industry Inland Marine Underwriting Association Orlando, FL April 14, 2003.

California: Surging Water Claim Frequency and Costs:

Symptom of Growing Mold Problem

$206.1

$276.5$286.6

$383.7

$430.6

24%

29%

27%

32%

31%

$100

$150

$200

$250

$300

$350

$400

$450

1997 1998 1999 2000 2001

20%

22%

24%

26%

28%

30%

32%

34%

Paid Water Losses ($ Mill) Water Claims as % of All Homeowners Claims

Source: Insurance Information Network of California; Insurance Information Institute

•Water losses paid rose 109% from 1997 to 2001 and 50% since 1999

•Water claims accounted for less than 1/4 of all HO claims in 1997, now they account for nearly 1/3.

California may be in a drought, but homeowners say they’re drowning

Page 74: Ten Challenges for the Year Ahead Overview & Outlook for the P/C Insurance Industry Inland Marine Underwriting Association Orlando, FL April 14, 2003.

Sharply Rising Average Water Claim Cost: Mold Symptom

$2,537$2,631

$3,339

$3,719

$4,730

$2,000

$3,000

$4,000

$5,000

1997 1998 1999 2000 2001

Source: Insurance Information Institute based on data from the Insurance Information Network of California;

The cost of the average water loss in CA surged 27% in 2001 and 80% since 1998

Page 75: Ten Challenges for the Year Ahead Overview & Outlook for the P/C Insurance Industry Inland Marine Underwriting Association Orlando, FL April 14, 2003.

Construction Defect Litigation Destroying CA Condo Market

$1.87

$2.95

$1.00

$1.25

$1.50

$1.75

$2.00

$2.25

$2.50

$2.75

$3.00

1998 2000

Source: ISO, Insurance Information Institute

Condo construction in parts of CA has come to a virtual stop.

Insurer costs rose 58% in just 2 years!

Ratio of Losses Paid Out to Premiums Taken In

“Right-to-Cure” laws now in 5

states: AZ, CA, NV, TX, WA

16 considering such laws.

Page 76: Ten Challenges for the Year Ahead Overview & Outlook for the P/C Insurance Industry Inland Marine Underwriting Association Orlando, FL April 14, 2003.

Where are the Next Battlefields for Mold?

• Homeowners issue probably crested in 2003• Migration to commercial area affects many lines:

Commercial Property Commercial LiabilityProducts Liability Builders Risk/Construction DefectsWorkers Comp…

• Hot Spots: Apartments/Condos/Co-ops Office Structures Schools Municipal BuildingsCars? (GM case in NC)

• Trend toward class actions since science doesn’t support massive individual non-economic damagesMuch more lucrative for trial lawyers to form class

Source: Insurance Information Institute.

Page 77: Ten Challenges for the Year Ahead Overview & Outlook for the P/C Insurance Industry Inland Marine Underwriting Association Orlando, FL April 14, 2003.

CRISIS IN CORPORATE

GOVERNANCE

Page 78: Ten Challenges for the Year Ahead Overview & Outlook for the P/C Insurance Industry Inland Marine Underwriting Association Orlando, FL April 14, 2003.

Accounting Problems are Getting Many Companies into Trouble

•Enron was tip of an iceberg

•Major implications for insurers (p/c and life)

Page 79: Ten Challenges for the Year Ahead Overview & Outlook for the P/C Insurance Industry Inland Marine Underwriting Association Orlando, FL April 14, 2003.

Financial Restatements Filed

116

160

215233

270

0

50

100

150

200

250

300

1997 1998* 1999* 2000 2001

*ApproximateSources: Huron Consulting Group

The number of financial restatements is rising

even thought the number of publicly traded

companies is falling.

Page 80: Ten Challenges for the Year Ahead Overview & Outlook for the P/C Insurance Industry Inland Marine Underwriting Association Orlando, FL April 14, 2003.

Shareholder Class Action Lawsuits*

*Securities fraud suits filed in U.S. federal courts.**Suits of $100 million or more.Source: Stanford University School of Law; Insurance Information Institute

164202

163

231188

110

178

236209 216

487

258

0

100

200

300

400

500

600

91 92 93 94 95 96 97 98 99 00 01 02

Shareholders typically recover just 2.56% of amount lost; 1/3 of that

goes to lawyers & expenses**

Page 81: Ten Challenges for the Year Ahead Overview & Outlook for the P/C Insurance Industry Inland Marine Underwriting Association Orlando, FL April 14, 2003.

Summary• Economics of the industry suggest hard market

should continue into 2004If it doesn’t, it will end badly for some insurersCombined ratio remains unacceptably high given

current investment environmentTop line improvement outpacing bottom line

improvementReserve hangover still enormous

• US courts still out of controlHopes for significant tort reform probably too high

• Mold situation probably crested in 2002

Page 82: Ten Challenges for the Year Ahead Overview & Outlook for the P/C Insurance Industry Inland Marine Underwriting Association Orlando, FL April 14, 2003.

Insurance Information Institute On-Line

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