CITY OF PRESCOTT, ARIZONAWelcome to Everybody’s Hometown!

Temporary Employee Orientation

City ManagerMichael Lamar

Mayor and City Council

HarryOberg

Steve Blair

James Lamerson

Billie Orr

Greg Lazzell

Jean Wilcox

Steve Sischka

City Council, continued

Prescott City Government

Council-Manager format Mayor serves a two-year term Six City Council members serve staggered four-

year terms Council establishes policy and determines the

types and levels of service the City will provide City Manager makes Council policy happen,

manages the day-to-day operations and the mandates of Council

City Government 101

City Rules

City Code Book of Ordinances adopted by Council to make policy to govern the City Staff uses as resource to find policies City Clerk is responsible for updating code City Employee Portal, Links, City Code Visit www.prescott-az.gov

City Ordinance In general, the highest, most authoritative action the Council can take Council can declare something illegal and provide for violations State Law can require Council action be taken in the form of an Ordinance Council can amend or repeal another Ordinance Council action on a matter that is more permanent in nature

City Resolution Typically addresses a singular matter of non-recurring nature and when required by

Charter, code or State Law Declare emergencies Support public events or declare special days Approve development agreements or IGA’s (Intergovernmental agreements) Amend an existing resolution or action taken by resolution

City Mission Statement

The mission of the City of Prescott is to provide

SUPERIOR CUSTOMER SERVICE to create a FINANCIALLY SUSTAINABLE

CITY and to serve as the LEADER OF THE

REGION

Core Beliefs

To create a culture of action and accountability, our core beliefs are used to guide behaviors and actions as defined in specific performance standards. It is how we conduct City business.

Performance Standards Acting with integrity Working as a team Having personal commitment and

loyalty Solving problems Taking pride in excellent results High level of productivity Being nice

Customer Service

Who is a Customer?• Citizens• Visitors• Vendors• Property Owners• Other Employees• Other Agency

Employees

A customer is any individual who receives service from the City. The customer may be a co-worker, a visitor, a person at the counter, on the phone or in the parking lot. Customers are not only individuals who receive City services from a department, but may need assistance locating the correct department or individual that can provide the desired service.

What is Customer Service?Customer service is defined as the ability to provide for customers' wants and needs. It is all about people. Start thinking of your customers as individuals not as an anonymous interruption of your business. The customer is your business, in addition to the products or services that we deliver. Remember the tips listed below. No runaround!

RespectListen If you don’t know – find out!Repeat their concerns (show you

understand)Be nice Follow through!Never say “It’s Not My Job”.

Employee News City Email Employee Phone

Book Employee Self

Service HR and Payroll

Forms Employee

Handbook Safety Manual Facilities Request I.T. Request

krypton.prescott-az.govYou can access the

Employee Portal from home by

logging in to the remote address.

The most frequently used

functions are listed below.

Employee Portal and Remote Access

Employee Self Service

Pay/Tax Information

W-2W-4Paycheck

SimulatorTimesheet Choose your date range Enter hours worked &

SUBMIT Modify changes if needed,

using the down arrow button next to hours that need modifying & SUBMIT

DO NOT USE THE “SUBMIT” BUTTON AFTER YOUR

SUPERVISOR STARTS THE PAYROLL BATCH

Payroll FAQ’s

How is OVERTIME calculated?On a weekly basis (Sunday-Saturday), regular hours worked totaling more than 40 hours will be paid at time and a half (as Overtime).

Deadlines and State Law? Terminated employees must be paid within seven (7) working days of their

last day worked. W-2’s must be mailed by the employer by January 31st after the previous

calendar year worked.

W-4 Changes?W-4 changes must be submitted to payroll by the Wednesday preceding the payroll week, to affect that paycheck. Later submittals will affect the future payroll period.Deliberately and knowingly making false claims on your W-4 in an attempt to reduce proper tax withholding can result in an IRS fine of $500, a criminal fine (upon conviction) of $1,000 or up to a year imprisonment, or both. The IRS may also send a “lock-in” letter, which dictates the only deductions the employee is allowed to take.

Reviewing a Pay Stub

Deduction DefinitionsSocial Security ContributionsMedicare ContributionsFederal Income TaxArizona State Income TaxArizona State Retirement ContributionsArizona State Retirement Disability ContributionsDirect Deposit

Arizona State Retirement System

(ASRS)

Current contribution: 11.48% (pre-tax)

11.34% ASRS pre-tax, .14% LTD (long term disability)

ASRS contributions only apply to temporary employees that meet (or intend to meet) the 20/20 rule, which means they work 20 hours a week for 20 weeks or more in a year (fiscal).Withdrawals from ASRS cannot be made without termination from City employment and will be taxed at the time of withdrawal.Contribution is matched 100% by the City Contact Number: 800-621-3778 Website: www.azasrs.gov

Become familiar with the policies and procedures that govern our conduct

It is your responsibility to review, understand, and abide by the City’s Policies, including the following:Written Safety Plan

Click here for access

Driving and Vehicle Safety

Click here for accessBloodborne Pathogens Written Safety Program

Click here for access

Employee Conduct

Click here to view Article 5 & 6 of the Employee Handbook

Policies and Procedures

Safety - Risk Management

Things to remember

Immediately report any workplace injuries to your supervisor (even incident only)

If your Supervisor is not available, call TriageNow at 1-844-282-7823

It is your responsibility to perform the job safely Ask your supervisor if unsure about a task or contact Risk No cell phone use while driving Also contact Risk Management for questions about liability

claims, worker’s comp claims, safety training, and hepatitis shot series

Contact Information:

Lori BurkeenRisk Management Technician

928-777-1257

Located in the Legal Department (Across the parking lot from City Hall)

Political Activity - See City Clerk for rules on participationGifts and Gratuities

Best Rule of Thumb Keep it under $20.00! Check with your department to see if they are more

stringent than City policy Conflict of Interest, Disclosure, & Related Party Transactions

See City Clerk or City Attorney for specifics

Other Policies to Remember

Personal Use of City Equipment• Use should be infrequent in nature and of short duration• Employee responsible for personal telephone, copy and fax

charges• Computers – Remember that all records on a City computer,

phone or other electronic device can be made public.

“Delete” means nothing!

Rule of thumb - “Do you want to

see it in the paper?”

We are working for you!

Human Resources DepartmentMary Jacobsen Human Resources Director 777-1216Melissa Fousek Human Resources Analyst 777-1315 Shawni McAtee Senior Human Resources Specialist 777-1279Branden Nunez Human Resources Specialist 777-1285Liz Boawn Human Resources Assistant 777-1347

Payroll DepartmentRandi McInnes Payroll Analyst 777-1263

Feel free to call or stop in to see us at any time!

Human Resources Team

Final Checklist Have you:

Reviewed the entire Temporary Employee Orientation

Viewed the Sexual Harassment Video View Here Reviewed the City of Prescott Policies including the

Written Safety Plan, Driving and Vehicle Safety, Bloodborne Pathogens, and Article 5 & 6 of Employee Handbook

Once you have completed ALL of these items:1. Proceed to the next page2. Sign your Certificate of Completion3. Submit your form electronically or print and

return to HR

Certificate of CompletionCity of Prescott Temporary Employee Orientation

(Full Legal Name)

I acknowledge that I have: 1) Reviewed the Temporary Employee Orientation 2) Viewed the Sexual Harassment Video3) Reviewed the four sections under Policies and Procedures, including: Written Safety Plan, Driving and Vehicle Safety, Bloodborne Pathogens, and Article 5 & 6 of the Employee Handbook. 4) I have been provided contact names and numbers of Human Resources, Payroll, and Risk Management in case I have any questions or need additional information.

Signature

Date