Telesystem Sales Battle Card

Opening statement – We deliver innovative solutions for communications, networking, security and infrastructure solutions to small, medium, and enterprise businesses across our highly-advanced fiber SONET and carrier-grade Ethernet core network, Telesystem is committed to providing customers solutions they can trust. This includes offerings such as Secure Internet as a Service, Secure SD-WAN, Broadband Monitoring and Billing Aggregation, Hosted VoIP, SIP Trunks, and Dedicated Internet Access. Telesystem boasts 39 national Points of Presence (POPs), 2 privately-owned, compliant data centers, and 40 NNI Agreements that allow for blanket Ethernet coverage from coast to coast. The award winning Telesystem Partner Program includes nine Telesystem Elite Agents and hundreds of Telesystem Authorized Agents across the nation. Guided by our strategic partnerships and customer-centric mission, Telesystem is now providing services to companies in 45 states, DC and 4 foreign countries.

CHALLENGE: Why do people choose you?

Along with our traditional voice, data, and cloud services, Telesystem offers a variety of products that differentiate us from other providers.

With Software-defined Wide Area Networking (SD-WAN) from Telesystem, businesses can take control of their network by reducing complexity and costs and improving application performance. SD-WAN provides companies increased network visibility, centralized management, application-level insights and the ability to optimize traffic routing. Additionally, Telesystem’s SD-WAN offering includes Next Generation Firewall (NGF) and Unified Threat Management (UTM) features.

The difference in our security offering is that we can provide “Always On” DDoS Mitigated Fiber circuits at a significant discount. Because of the bundled offering, this service is also eligible for ERATE reimbursement. Backed by industry leading threat intelligence, businesses can be confident that our defense system is proactively improving their security.

Telesystem’s voice solutions are also HIPAA, SOC I/II, and PCI compliant, as well as being both geographically and platform (Broadsoft and Metaswitch) diverse. CCaaS can be layered into either softswitch environment, maintaining compliance levels. Combined or treated separately, our voice and data services give CEOs, CIOs, COOs, and CISOs peace of mind, knowing they have a holistic security strategy in place.

Our Broadband Monitoring and Billing Aggregation solutions allow us to provide the customer with one single invoice for all services. Telesystem also has insight into all customer connections, knowing immediately when circuits are down and will begin the escalation process.

Telesystem’s Wireless 4G LTE Solutions have nationwide coverage, ensuring managed connectivity for mission critical applications on temporary, urgent, dedicated, or failover basis. Our Wireless LTE Solution comes with an SLA, providing peace of mind with automatic failover guaranteed.

Telesystem doesn’t believe in “Plug and Pray” and takes a white glove approach throughout the implementation process. Each order is assigned a dedicated project coordinator which serves as a single point of contact throughout the order process as well as 30 days after turning up.

Questions to consider:

• Ask, “What is your WAN and LAN strategy today? Is security a factor in your current roadmap?”

• Ask, “Who in your organization is focused on and responsible for your cyber security?”

• If multi-location, ask, “What is your strategy for technology management at all of your different locations? Do you have a variety of providers scattered across multiple bills/sites? How do you monitor all of them?”

• Ask, “What is your strategy for voice and data continuity?”

LISTEN FOR THESE COMMENTS: • CISO – Chief Information Security Officer. • SD WAN or MPLS buzz words • Cloud migration strategy • Compliance • “I don’t really need to pay for DDoS Protection” • Multi-location, multiple providers, no centralized surveillance • Need for temporary or urgent failover solutions Closing paragraph For 20+ years, we have been guided by our customer-centric mission. We deliver the confidence to empower businesses with our unique offerings for DDoS Protection, Broadband Monitoring and Billing Aggregation, and Wireless LTE Solutions. With our voice, data, and cloud solutions, Telesystem simplifies customers’ communication and security strategies, giving an organization peace of mind. In addition to our enhanced product portfolio, Telesystem’s Elite Agents have access to a dedicated Regional Channel Manager, our Agent Academy education program, and competitive SPIFFs on each Telesystem deal.

Case Study: Telesystem’s value proposition to partners is that our product set and delivery methods lead to partners winning big in the mid and enterprise market sectors. In the summer of 2017, Telesystem provided a comprehensive, single invoice, coax aggregation/Hosted VoIP Solution for a national food retailer. The client is utilizing 1,400+ compliant hosted PBX stations across 200+ locations in 31 states, with 4G LTE Wireless for backup (with SLA) at each location. Telesystem’s circuit management portal fully manages bandwidth using our own Ethernet as well as seven different coax providers, giving the customer one solution with one support interface. The total commission paid to the partner including SPIFFs and residual will be slightly in excess of $1,125,000.

Case Study: Telesystem provided service to a high school after it had been attacked by a student-inflicted DDoS event. The attack, perpetuated by a disgruntled student, disrupted an online standard testing across the entire district. The existing MSO ISP identified the source, but would not resolve the problem until significant non-recurring charges were paid (in excess of $20,000). Telesystem’s solution is in-line with our network and always-on to detect and block DDoS attacks. Unlike many of our competitors, our DDoS mitigation solution is reimbursable by ERATE based on the inclusive nature of the product.

ADDITIONAL RESOURCES: Contact your Telesystem Channel Sales Team: General Email: | agentquotedesk@telesystem.us | www.telesystem.us Northeast/Mid Atlantic – Brian Buchman | bbuchman@telesystem.us Southeast – Angela Clodfelter | aclodfelter@telesystem.us Midwest – Matthew Fromm | mfromm@telesystem.us Mountain West/West – Ray Belair | rbelair@telesystem.us Channel Leadership – Seth Gibbs | sgibbs@telesystem.us