TELEPSYCHIATRY MARYLAND RURAL DEVELOPMENT GRANT Delta States September 2009 Brian Grady University...
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TELEPSYCHIATRY
MARYLAND RURAL DEVELOPMENT GRANT
Delta States September 2009
Brian GradyUniversity of MarylandHolly IrelandMid-Shore Mental HealthJean HoneyProject Coordinator
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BACKGROUND
One Year Grant with 2 one-year potential continuations
MSMHS Lead Agency
Partners
Maryland Department of Health and Mental Hygiene (DHMH)
University of Maryland School of Medicine Department of Psychiatry
Garrett County Core Service Agency St Mary’s County Department of Human Services
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Mental Health Professional Shortage Area Designations By Rural/ Non Rural Classification at
11/2008
Single (Entire) County
Comprehensive Health Center
Facility
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CountiesSeven Rural Counties: St. Mary’s, Garrett, Caroline, Dorchester, Kent, Queen Anne’s and Talbot
Mental Health Care
Professional Shortage Area
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Sites
Caroline: Caroline County Mental Health Clinic Dorchester: Wellness Center Mace’s Lane Middle
School Garrett: Garrett County Health Department Kent: A.F. Whitsitt Center St. Mary’s: Pathways, Inc Talbot: Maple Shade Youth and Family Services
Priority Populations: Child/ Adolescent, Geriatric,
Co-Occurring Substance Abuse, Deaf/ Hard of Hearing
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Operational Framework
Time Line – Announced May 2008 October 27 – November 5th: Installation of
Equipment Procedures/Schedules/Outreach Targets
– Through April 09: 117 clients/333 encounters
– Through 3 year project: 585 clients/ 1,665 encounters
– 85% Satisfaction
– 95% Completion
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University TMH Philosophy
Quality Mental Healthcare Improve Access Cost Effectiveness Utilization of Limited
Resources
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BENEFITS
Consumers: Overall Increases Choice, independence and quality of life
Reduces Appointment Wait Times Early intervention and treatment Access to Specialist Providers Continuity Between Appointments Reduced ER visits and Inpatient Length
Providers: Increases clinical capacity Connected to Academic Centers, Meetings,
Training, Group Therapy
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Textbook Implementation Strategy*
Alliance Assessment Approach Access Accountability Apprehension Anticipation
*Grady BJ. Chapter 41: TelePsychiatry, Textbook Of Consultation-Liaison Psychiatry, Edited by Wise, MG, Rundell, JR, APP, 2002.
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Alliance
Consultant/Consultee• “Ivory Tower”
• Communication
Consultee/Patient• Attitude toward MH
Consultant/Patient Administrative and
Support Staff
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Assessment
Needs/Resources of Originating Site• Equipment, Capacity, Staff, Budget
Capabilities/Resources of Distant Site• Equipment, Capacity, Staff, Budget
Personal Investment• Distant Site• Originating Site
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Approach
Clinician Driven Consultee Orientation Appropriate Patient Selection/
Evaluation/Treatment
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Access
Patient• Specialty Care
Originating Site• Located within the clinic
Distant Site• Located within the clinic
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Accountability
Standard Operating Procedure/Protocols
Records Cost
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Apprehension
Risk/Benefit Ratio Cost/Benefit Ratio Patient Information
– Security– Privacy– Confidentiality
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The Seventh "A"
Hub– Patient Safety
– Equipment Failure
– Staffing Problems
Satellite– Patient Safety
– Equipment Failure
– Staffing Problems
Anticipate
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18
Success Depends On
Interest Alliance Simplicity Appropriate Use of
Resources
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How Are We Doong? Alliance
– Consultant/Consultee – Consultee/Patient– Consultant/Patient – Administrative and Support Staff
Assessment– Originating Site – Distant Site – Personal Investment
Approach– Clinician Driven – Consultee Orientation – Appropriate Patient Selection/ Evaluation/Treatment
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How Are We Doing?
Access– Patient
Accountability– SOP/Protocols – Records – Cost
Apprehension– Risk/Benefit Ratio – Cost/Benefit Ratio – Patient Information
Anticipation
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Telepsychiatry Development Grant Program Choices:
Factors Uncontrollable – Grant Rural Eligibility Requirements
– State Mental Health Services Organization
Factors Limited Control – Patient eligibility/participation
– Provider participation
– Site participation
– Steering Committee Participation
– Sustainability/Economics
– Clinical Practice Model 21
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Telepsychiatry Development Grant Program Choices:
Factors Controllable – Lead Agency– Staffing– Project Management– Grant Reporting– Tech Support– Data Analysis
22
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THANK YOU
QUESTIONS?