Telepresence

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Cisco TelePresence Solution Architecture for Solution Architecture for the Enterprise Faisal Chaudhry Faisal Chaudhry Kashif Zeeshan Zulfi Naqvi 1

Transcript of Telepresence

Page 1: Telepresence

Cisco TelePresence Solution Architecture forSolution Architecture for the Enterprise

Faisal ChaudhryFaisal ChaudhryKashif ZeeshanZulfi Naqvi

1

q

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AgendaAgenda

What Is Cisco TelePresence?

TelePresence System Details

Cisco Unified Communications Manager Integrationg g

Network Requirements

Room RequirementsRoom Requirements

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Cisco TelePresenceIcon OverviewIcon Overview

Cisco TelePresence Cisco Unified Cisco TelePresence Cisco TelePresenceSystem Codec

(CTS)Communications

Manager(CUCM)

Manager(CTS-Man.)

Cisco TelePresenceMultipoint Switch

(CTMS)Cisco Unified

Video Conferencing(CUVC)( )

Cisco TelePresenceSystem 1000

Cisco TelePresenceSystem 3000/3200

(CTS-3000

Cisco TelePresenceSystem 500(CTS-500)

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System 1000(CTS-1000)

(CTS-3000CTS-3200)

(CTS-500)

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Cisco TelePresence vs Videoconferencingvs. Videoconferencing

Does it really feel like you’re “there” in the room? Can it truly replace a face-to-face meeting? Is each participant adequately seen and heard?

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Is each participant adequately seen and heard? Is it utilized heavily, or does it just sit in the corner?

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Cisco TelePresence vs Executive Videoconferencingvs. Executive Videoconferencing

Does it really feel like you’re “there” in the room? Can it truly replace a face-to-face meeting? Is each participant adequately seen and heard?

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Is each participant adequately seen and heard? Is it utilized heavily, or does it just sit in the corner?

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Cisco TelePresenceWhat It Is Today—The Cisco TelePresence MeetingWhat It Is Today The Cisco TelePresence Meeting

A true replacement for face-to-face meetingsA d t ll b i th As good as actually being there Feel as if you’re actually in the same room together Travel the world without ever leaving your office

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Travel the world without ever leaving your office As easy to use as an in-person meeting

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Cisco TelePresenceA New and Innovative PhilosophyA New and Innovative Philosophy

Why TelePresence? Cisco TelePresenceDesign Principles

Cisco Built from the Ground Up!

More than 60% of communication is non-verbal

Experience the meeting, not the technology

Life size high definition

It’s all about the Experience

25 Patents: Video, Audio, Network Integration User

y Design Principles the Ground Up!

Existing collaborative technologies don’t adequately replace a face-to-face meeting

i

Life size, high-definition, eye contact, discern body language

Natural, multi-channel, full-duplex, spatial audio

Network Integration, User Experience

Innovative, fully integrated system – leverages Unified Communications and the

Displays Microphones Environmentals

experience full duplex, spatial audio Communications and the Network as the Platform

Displays Microphones Environmentals

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Camera Codec Furniture

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Cisco TelePresence Cisco TelePresence SystemsCisco TelePresence System 3200

Cisco TelePresence System 3000/3010

Cisco TelePresence Systems

6 seats Purpose-built room 1080p – 720p full high definition

18 seats Purpose-built room 1080p – 720p full high definition

3 – 65” plasma displays Spatial wideband audio Imperceptible latency

3 – 65” plasma displays Spatial wideband audio Imperceptible latency

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Cisco TelePresenceCisco TelePresence SystemsCisco TelePresence System 1000/1100

Cisco TelePresence System 500

Cisco TelePresence Systems

2 seats General purpose room 1080p – 720p high definition

1 seat Executive or Home Office 1080p – 720p high definition

C 65” Plasma Display Wideband audio Imperceptible latency

37” Multi-purpose LCD display Wideband audio Imperceptible latency

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Cisco TelePresenceExpanded Endpoint Portfolio

Native, full high-definition 1080p cameras and displays

Purpose built Conference Room 18 Participants

CTS-3200

p p y Imperceptible latency Spatial, wide-band audio Auto-Collaborate One Button To Push

Purpose built Conference Room 6 Participants

CTS-3000/3010

Flexible room design Unified Management

CTS-1300 General purpose Conference Room

6 Participants

Small Conference Room 2 Participants

CTS-1000\1100 Fully integrated systems (cameras, key lights,

displays, microphones, speakers and ergonomic furniture)CTS-500

Unified Management

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Personal Office 1 Participant

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Cisco TelePresenceOverviewOverview

CTS M

LDAP/ExchangeControl

CUCM

CTS-Manager

EndpointsApplicationMultipoint

Calendaring integration and management

Middleware “glue” between Cisco TelePresence Systems, Cisco Unified Communications and corporate calendaring systemsUnified Communications and corporate calendaring systems

Provides One Button to Push (OBTP) access to scheduled meetings

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Resource and location management for multipoint services

Helpdesk and concierge services

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Cisco TelePresence Cisco TelePresence Multipoint System (CTMS)Cisco TelePresence Multipoint System (CTMS)

1080p -720p video Scheduled meetings with OBTP Wideband audio Auto Collaboration

Centralized Video and audio switching Up to 48 segments Up to 48 segments Site and Segment switching Low latency platform switching <15ms Video Flow Control

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Video Flow Control Interoperability

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Cisco TelePresenceSystem ComponentsSystem Components

Cisco Unified Communications Manager Cluster

Call ControlMultipoint

Network Infrastructure

CTS Endpoints CTS Endpoints

Microsoft Exchange

IBM Domino

Cisco TelePresence Manager

Microsoft Active Directory

Domino Directory

Microsoft Outlook

Notes Client

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Management and Calendaring Components

IBM DominoDomino DirectoryNotes Client

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Cisco TelePresenceCisco TelePresence System (CTS)

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Cisco TelePresence CodecCodec

Linux Based PlatformN t k P t l Network Protocols

CDP and 802.1Q for VLAN assignment802.1p and DSCP for QoSHTTP Configuration/Firmware DownloadsSSH and HTTPs for AdministrationSIP SignalingSIP Signaling

Media CapabilityVideo: H.264 @ 1080p/720p, CIFAudio: AAC-LD and G.711

Auto Collaboration for data sharing Audio Add-In for audio only participants

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Audio Add-In for audio only participants

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Cisco TelePresenceVideo SystemVideo System

C CamerasNative 1080p resolution30 frames per second30 frames per secondPurpose built for Cisco TelePresence

Displays65” plasma technology*Native 1080p resolutionNative 1080p resolutionFits 2 people life size*Purpose built for Cisco TelePresence

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* Except 37” LCD for CTS-500

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Cisco TelePresenceAudio SystemAudio System

Microphones* See Appendix for CTS-500

Discrete audio by table segmentMulti-channel spatial audio with echo cancellationC ll h (GSM/GRPS) t tiCell phone (GSM/GRPS) static elimination

SpeakersDesigned to properly reproduce human speechMounted under each 65” plasma display to provide theplasma display to provide the feeling that the sound is emanating from the person speaking (spatiality)

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Cisco TelePresencePrimary Codec ConnectionsPrimary Codec Connections

See Appendix for CTS-500/CTS-3200

Document Camera In

A ili Mi h d S k bl d i

Laptop Audio Line In

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Auxiliary Microphone and Speaker not enabled in current release (for future use)

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Cisco TelePresenceAuthentication and Encryption

Based on Cisco Unified Communications

yp

X.509v3 Digital Certificates (MIC / LSC)

Certificate Trust List (CTL)

Signed Firmware Loads Signed Firmware Loads

Signed / Encrypted Configuration Files

SIP over TLS

S-Description key exchange in Session Description Protocol (SDP)

DTLS key exchange

Secure Real Time Transport Protocol (sRTP) Secure Real-Time Transport Protocol (sRTP)

The only unique thing about Cisco TelePresence’s

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y q gimplementation is the addition of DTLS (TLS over UDP) as key exchange .

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Cisco TelePresence Resolution and Motion HandlingResolution and Motion Handling

Part of CUCM Administration

Supports 1080p and 720p Resolutions

Administrationfor each CTS

Motion HandlingThree Modes for Each ResolutionDowngraded Upon Detection of the Excessive Jitter or Loss

Flexibility for Sites with Bandwidth Constraints Dynamically Reduced Motion Handling

Due to excessive Frame Jitter or Packet LossN R l ti Ch

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No Resolution Change(e.g. 1080p-Best 1080p-Good)

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Cisco TelePresence Configuration and UpgradesConfiguration and Upgrades

Cisco Unified CommunicationsConfigured and managed in CUCM just like any other Cisco Unified (SIP)

UC Platformj y ( )IP Phone

Configuration & firmware updatesRetrieved from CUCMRetrieved from CUCM

Via HTTP port 6970

Shared line appearance

SIP Endpoints

ppBetween the CTS and 7975G IP Phone

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SIP Endpoints

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Cisco TelePresenceUser InterfaceUser Interface

Cisco Unified IP Phone 7975G Provided as Part of CTSProvided as Part of CTS

Provides Touch Screen User Interface to the CTS

XMLXML

Features:Ad hoc (manual) callsSystem speed dialsFuture Scheduled Meetings Preview“One Button to Push” dialing for scheduled meetings

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Conference/Join used to add audio participants to a TelePresence meeting

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Cisco TelePresenceAudio Add-inAudio Add in

Audio add-in allows any CTS system to add an audio onlysystem to add an audio only participant or audio bridge into a TelePresence meeting

C ll i iti t d f th XML Call initiated from the XML interface on 7975G

Uses 4th (auxiliary) audio channel using G.711 codec

Audio OnlyAudio Only

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Cisco TelePresenceAuto CollaborateAuto Collaborate

Automatic Content SharingFrom LaptopVia Documentation CameraSimultaneously to All CTS on The Same CallSimultaneously to All CTS on The Same Call

Plug and PlayControlled by Last Activated Sourcey

Dedicated Aux Video/Audio ChannelH.264 video codecResolution 1024x768 @ 60Hz5 frames per secondOptional Presentation Codec @ 30fps

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p @ p

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Cisco TelePresence SystemAudio and Video MultiplexingAudio and Video Multiplexing

LAN/WAN

Audio Streams

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Video StreamsAudio Streams

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Cisco TelePresence CTS IP Addressing – Consideration Example (CTS-3000)CTS IP Addressing Consideration Example (CTS 3000)

LAN/WANSingle IP Access to the LAN or WANOnly on Primary Codec’s eth0 (DHCP or Static)

Internal IP Communications between -

y y ( )IP Phone Traffic is Bridged to the WAN or LAN

1. Primary Codec and Center Camera2. Primary Codec and Secondary Codec3. Secondary Codec and It’s Side Camera3. Secondary Codec and It s Side Camera

Internal IP Addresses Not Routed on the Codec's

Primary Codec’s External IP Address 10.x.x.x 192.168.x.x

Automatically SelectedI t l IP S b t

192.168.0.0/24 10.0.0.0/24192.168.1.0/24 10.0.1.0/24192.168.2.0/24 10.0.2.0/24

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Internal IP Subnets192.168.3.0/24 10.0.3.0/24192.168.4.0/24 10.0.4.0/24

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Cisco TelePresence SystemNetwork ConnectivityNetwork Connectivity

Phone and Primary Codec both reside on the Voice VLAN Primary Codec passes CDP and 802 1Q/p between the phone and network Primary Codec passes CDP and 802.1Q/p between the phone and network. Switch sees two CDP Neighbors. Switch QoS trust is extended through the codec to the phone

Codec7975 Codec Switch

CDP802.1Q/p

CDP802.1Q/p

Example:

A/C

POE

Example:Console(config)#interface Gigabit 0/16 Console(config-if)#switchport mode access Console(config-if)#switchport access vlan 261Console(config-if)#switchport voice vlan 262C l ( fi if)# i t tf t

Phone and cameras receive Power over Ethernet

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Console(config-if)#spanning-tree portfastConsole(config-if)#mls qos trust {dscp | cos}

Power over Ethernet (802.3af) from codec

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Cisco TelePresence SystemCTS Network Protocol Interaction

Cisco 7975IP Phone

Access-EdgeSwitch

Cisco UnifiedCommunications Manager

CiscoTelePresence

Manager

TelePresencePrimary Codec

CTS Network Protocol Interaction

802 3af

LAN /WAN

CDP CDPCDP

802.3af

DHCPDHCP

TFTPHTTP on port 6970

SIPShared Line

DHCP

SIP

XML XML, SNMP

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No 802.1Q VLAN tagTagged with 802.1Q ID of Voice VLAN

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Cisco TelePresence CTS Call Setup IllustrationCTS Call Setup Illustration

Cisco UnifiedPrimary Primary7975 CallManager 7975Codec

yCodec

XML:“User pressed DIAL”

SIP “INVITE” SIP “INVITE”

XML:“User pressed ANSWER”SIP “200 OK”

S

SIP “200 OK”

XML:“Show Incoming call”

SIP 200 OK

RTP Media (audio + video)

N t Si li h b i lifi d f th f thi lid

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Signaling

Media

Note: Signaling has been simplified for the purpose of this slide. There are many other XML and SIP messages which are not shown.

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Cisco TelePresenceCTS SummaryCTS Summary

Four CTS models:CTS-3000 & CTS-3200

CTS-3000, CTS-1000CTS-500, CTS-3200

N ti HD 1080 & 720

NEW

CTS-3000 & CTS-3200

Native HD 1080p & 720p video, spatial audio Simple Cisco IP PhoneSimple Cisco IP Phone

based user interface Integrated with CUCM CTS-1000CTS-500 Auto Collaboration Audio Add-in

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Signaling/Media encryption

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Cisco TelePresenceCisco TelePresence Manager (CTS-Man)

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Cisco TelePresenceOverviewOverview

CTS M

LDAP/ExchangeControl

CUCM

CTS-Manager

EndpointsApplicationMultipoint

Calendaring integration and management

Middleware “glue” between Cisco TelePresence Systems, Cisco Unified Communications and corporate calendaring systemsUnified Communications and corporate calendaring systems

Provides One Button to Push (OBTP) access to scheduled meetings

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Resource and location management for multipoint services

Helpdesk and concierge services

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Cisco TelePresence ManagerSystem SupportSystem Support

System SupportSystem SupportCisco MCS-7835-H2 Server

Microsoft Active Directory on yWindows server 2003 and Exchange 2003 or 2007

IBM Domino 7.0, Notes 6.5.X or ,7.0

Cisco Unified Communications Manager 5 1(2b) or higherManager 5.1(2b) or higher

Cisco TelePresence Multipoint switch 1.1

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Cisco TelePresence ManagerCTS-Manager CUCM IntegrationCTS Manager CUCM Integration

Control CUCM

CTS-Manager

AXL\SOAP over HTTPs for TP room discovery

CTS-ManagerCUCM

AXL\SOAP over HTTPs to CUCM’s RIS DB to Obtain TP IP address, DN, and SMTP address

CTI\QBE API used to monitor registration statusOf discovered TP rooms

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Cisco TelePresence Manager CTS-Manager LDAP/Exchange IntegrationCTS Manager LDAP/Exchange Integration

Control CUCM LDAP/Exchange

CTS-Manager

CTS-Manager

CUCMLDAP Exchange

Server

CTS-Man. Authenticates using LDAP or LDAP over SSL

CTS-Man subscribes to room mailboxes using SMTP address received from CUCM

Event notification is sent from Exchange when a TP meeting is scheduled

CTS-Manager retrieves the TP room calendar information via WebDav

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Cisco TelePresence Manager CTS-Manager LDAP/Domino IntegrationCTS Manager LDAP/Domino Integration

Control CUCM LDAP/Domino

CTS-Manager

CTS-Manager

CUCM DominoServer/

Direcotry

CTS-Man. Authenticates using LDAP or LDAP over SSL

CTS-Man verifies TP room mailbox using email mail address received from CUCM

CTS-Manager polls Domino server for scheduled events using Cobra\IIOP

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Cisco TelePresence ManagerCTS-Manager and CTS Integration

CTS Manager

Control CUCM LDAP/Exchange

CTS-Manager

Application Endpoints

CTS-Manager CUCM LDAP Exchange\Notes

CTS Endpoint 7975

O B ttCTS-Man. pushes schedule information to CTS using XML\Soap

Schedule informationpushed for phone via

One Button to Push

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XML\XSI

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Cisco TelePresence ManagerCTS-Manager and CTMS IntegrationCTS Manager and CTMS Integration

Control CUCM LDAP/Exchange

CTS-Manager

Multipoint Application Endpoints

7975CTS-Manager CUCM LDAP Exchange\

NotesCTS Endpoint CTMS

CTMS registers with CTS-Manager via XML\SOAP supplying available segments and location

CTS-Manager schedules multipoint meetings based on capacity and location then providesschedued meeting information to CTMS via XML\SOAP

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Cisco TelePresence Manager CTMS Geographical SelectionCTMS Geographical Selection

Multipoint meeting requested:San Jose Seattle Dallas and

1

San Jose, Seattle, Dallas, and New York

SJ: GMT -8System selection

2

San JoseGMT - 8

CTS-ManagerSJ: GMT 8SE: GMT -8DA: GMT -6NY: GMT -5Av. GMT -6.75

CTMS closest to Dallas

3 Check for availableresources

CTMS closest to mean GMT is selected GMT - 6

4 Meeting scheduledsuccessfully

New YorkGMT - 5

New YorkGMT - 5

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Note: If no resources are available in Dallas the next closest CTMS isselected (San Jose GMT -8)

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Cisco TelePresence Multipoint Switch (CTMS)

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Cisco TelePresence Multipoint SwitchOverviewOverview

Supports TelePresence Meetings for more than 2 endpointsendpoints Supports up to 48 segments

N t i ti b f f ( t 48 No restrictions on number of conferences (up to 48 segments) Software based low latency switching <10msy g Non-TelePresence Interoperability Scheduled multipoint meetings with One Button to PushSc edu ed u t po t eet gs t O e utto to us

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Cisco TelePresence Multipoint Switch Multipoint ComponentsMultipoint Components CTMS

Video and Audio Switching CTMSgNon-Scheduled Meetings

CUVCNon-TelePresence Interoperability

CUVC

CTS-ManagerM ti S h d liMeeting Scheduling“One Button to Push” DialingResource and Location M t

CTS-Manager

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Management

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Cisco TelePresnce Multipoint SwitchSite and Segment SwitchingSite and Segment Switching

Site SwitchingEntire Site Switches

Segment SwitchingEach Segment SwitchesIndependentlyIndependently

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Cisco TelePresence Multipoint Bandwidth ConsiderationsMultipoint Bandwidth Considerations

Multipoint meetings are multiple point to pointmultiple point-to-point meetings

Provision 5.5Mbps per CTS-500/1000 15Mb CTS

MultipointDevice

60Mbps

500/1000 15Mbps per CTS-300/3200 supported for 1080p

Bandwidth must be 45Mbps

provisioned for the max. number of segments supported on the multipoint device

Distribute multipoint devices in larger deployments to help distribute network bandwidth

Optional Additional Bandwidth

Auto Collab. 30fps

~4Mbps

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Interoperability ~1Mbps

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Cisco TelePresence Multipoint Switch Multipoint Latency ConsiderationsMultipoint Latency Considerations

For small deployments centrally locate multipoint resourcesmultipoint resources

Target a maximum one way end-to-end network latency of <200ms

C l l t t l t b ddi

31ms

Calculate worst case latency by adding the longest two legs plus 10ms for the CTMS

75ms54ms

75ms54ms10ms

139ms

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London to Tokyo

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Cisco TelePresence Multipoint SwitchInteroperability Facts CUVC is the only supported MCU in this release

G.711 audio

Interoperability Facts

G.711 audioCUVC participants hear all the TelePresence participants mixed together in G.711

Likewise the TelePresence participants will hear the CUVCLikewise, the TelePresence participants will hear the CUVC participants mixed together in G.711, coming from the left speaker

No H.239 application sharing between CTMS and CUVCRecommend using MeetingPlace or WebEx to facilitate collaboration

No Far End Camera Control (FECC) for TelePresence participants

Each Interop call reduces the port capacity on CTMS and CUVC Each Interop call reduces the port capacity on CTMS and CUVC by one port

Encryption not supported for TelePresence endpoints

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Cisco Unified Communications Manager (CUCM)

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Cisco TelePresence Cisco Unified Communications Manager (CUCM)Cisco Unified Communications Manager (CUCM)

CUCM Release 6.0 or later requiredrequired Generally a separate CUCM

cluster for TelePresence Administer CTS endpoints in

CUCM just like you would a Cisco Unified (SIP) IP PhoneCisco Unified (SIP) IP Phone CTS-Manager integrates with

CUCM via SOAP and JTAPI interfacesinterfaces Cisco TelePresence

Multipoint Switch integrates

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with CUCM via SIP trunk

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Cisco TelePresence Cisco Unified Communications Manager (CUCM)Cisco Unified Communications Manager (CUCM)

CUCM Release 6.0 or later required

CUCM view a CTS just like a Cisco Unified SIP IP Phone

Automated configuration and firmwaredistributiondistribution

Management, Call Detail Recording (CDR)

CTS Manager integrates with CUCM CTS-Manager integrates with CUCM via AXL/SOAP and CTI/QBE providing

Device and call status

Cisco TelePresence Multipoint Cisco TelePresence Multipoint integrates with CUCM via SIP trunk

Cisco Unified SIP IP Phone 7975 providing:

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providing:Simple user interface “It’s as easy as making a phone call”

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Cisco TelePresence CUCM—CTS CommunicationCUCM CTS Communication

Cisco Unified CallManager

Cisco TelePresenceSystem

Gig Ethernet

SIPEthernet + POE

Cisco Unified IP Phone 7975

CUCM sees primary codec as a SIP endpoint

Secondary codecs are invisible to the network

SIP

and to CUCM

Cisco Unified IP Phone 7975 runs SIP (not SCCP)

Primary codec and IP Phone share a line appearance

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Primary codec and IP Phone share a line appearance

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Cisco TelePresenceCUCM Cluster Requirements and RecommendationsCUCM Cluster Requirements and Recommendations

Cisco TelePresence requires CUCM version 6.0 or laterRequirements:

Cisco TelePresence has unique bandwidth and QoS requirements—but CUCM cannot differentiate between a TelePresence call and a regular Video Telephony call (to CUCM they’re both “video calls”)

All CTS t t b i t d t th CUCM All CTS systems must be registered to the same CUCM cluster because CTS-Manager can only integrate with a single CUCM cluster

Conditions:

Yes CUCM 6.0 or later?

Recommendation:

Use existing CUCM cluster

Conditions:

Yes CUCM 6.0 or later?Recommendation:

Pi k f CUCM

Conditions:

No CUCM 6.0 or later?Recommendation:

Deploy a separate CUCMYes CUCM 6.0 or later?

No Video Telephony appsdeployed?

Use existing CUCM clusterNo Video Telephony apps

deployed?

Yes More than one CUCM

Pick one of your CUCM clusters and use it for all TelePresence systems globally

Yes Video Telephony apps deployed?

No More than one CUCM

Deploy a separate CUCM cluster for TelePresence

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No More than one CUCM cluster?

Yes More than one CUCM cluster?

No More than one CUCM cluster?

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Cisco TelePresence CUCM Dial Plan ConsiderationsCUCM Dial Plan Considerations

Plan your dial plan wisely and select the appropriate Directory Numbers, Partitions and Calling Search Spaces used

Audio Add-In feature: access to the rest of your IP PhonesAudio Add In feature: access to the rest of your IP Phones, MeetingPlace, or the PSTN is required. Either deploy a voice gateway or trunk to your existing CUCM cluster

Future B2B connectivity will require CTS dial plan to beFuture B2B connectivity will require CTS dial plan to be externally reachable

Consider 911 accessRecommend installing a second Cisco IP Phone on the wall inside the room for emergency calls

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Cisco TelePresenceCisco TelePresence ManagerCisco TelePresence Manager

CTS M i t ith CUCM i CTS-Manager communicates with CUCM via AXL/SOAP and JTAPI

CUCM Configuration:

Create an Application User with the following privileges

CTS-Manager Configuration:

Configure the IP address of the CUCM node that runs the AXL Web

–AXL API Access

–CTI Monitoring

–Serviceability Access

and CTI Manager services–Must be the same node

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y

–Standard CCM Admin Access

–Associate CTS devices

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Cisco TelePresenceCUCM Integration—Multipoint ConfigurationCUCM Integration Multipoint Configuration

CTMS

Ci T l P M lti i t S it h i t Cisco TelePresence Multipoint Switch communicates with CUCM via a SIP Trunk

CUCM Configuration:–Configure a UDP-only SIP Trunk Security Profile – CTMS 1.0 only

CTMS Configuration:–Configure Access Number range to match CUCM RouteSecurity Profile CTMS 1.0 only

supports UDP

–Configure a SIP Trunk

Configure a Route Pattern

range to match CUCM Route Pattern

–Configure IP addresses of all CUCM servers

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–Configure a Route Pattern

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Network Requirements

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Page 56: Telepresence

Cisco TelePresence Network RequirementsA New Class of ApplicationA New Class of Application

• Higher bandwidth—34x that of standard Videoconferencing

• Far less tolerant to loss than Voice

• Real-time, highly interactive—extremely low latency

Hi h b i iti lit CXO l l i ibilit

© 2008 Cisco Systems, Inc. All rights reserved. Cisco Public 56Session_IDPresentation_ID

• Higher business criticality—CXO level visibility

Page 57: Telepresence

Cisco TelePresence Network Requirements Max “Per Second” BW ConsumptionMax Per Second BW Consumption

Maximum Bandwidth Utilization Per SecondResolution 1080p 1080p 1080p 720p 720p 720p

Motion Handling Best Better Good Best Better Good

Video per Screen (kbps) 4000 3500 3000 2250 1500 1000

Audio per Microphone (kbps) 64 64 64 64 64 64

Auto Collaborate Video channel 500 500 500 500 500 500

Auto Collaborate Audio channel (kbps) 64 64 64 64 64 64

CTS-1000 / CTS-500 Tx 4,628 4,128 3,628 2,878 2,128 1,628

Total Audio and Video (kbps) Rx 4,756 4,256 3,756 3,006 2,256 1,756

CTS-3000 / CTS-320012,756 11,256 9,756 7,506 5,256 3,756

Total Audio and Video (kbps)

+ 20% for Layer 2-4 overhead

CTS-1000 / CTS-500 max bandwidth (kbps) Tx 5,554 4,954 4,354 3,454 2,554 1,954

includes Layer 2- 4 overhead Rx 5,707 5,107 4,507 3,607 2,707 2,107

CTS-3000 / CTS-3200 max bandwidth (kbps) 15,307 13,507 11,707 9,007 6,307 4,507

Optional Feature Additional Bandwidth(Layer 2-4 Overhead Inclusive)

© 2008 Cisco Systems, Inc. All rights reserved. Cisco Public 57Session_IDPresentation_ID

(Layer 2 4 Overhead Inclusive)

Presentation Codec(Auto Collaboration @ 30fps) 4.2Mbps

Interoperability 922kbps

Page 58: Telepresence

Cisco TelePresence Traffic Characteristics Average Call vs Max ConsumptionAverage Call vs. Max Consumption

15Mbps

CTS-3000BW Consumptio vs Time Graph

abits 11Mbps

Meg

a

second

“Average Call” Bandwidth Consumption Per Second

5 10

“Average Call” Bandwidth Consumption Per Second

Resolution 1080p 1080p 1080p 720p 720p 720p 720p

Motion Handling Best Better Good Best Better Good Lite

CTS-500/1000 average bandwidth (Mbps) includes Layer 2 4 overhead 4 Mbps 3.5 Mbps 3 Mbps 3 Mbps 2.5 Mbps 1.5 Mbps 1 Mbps

© 2008 Cisco Systems, Inc. All rights reserved. Cisco Public 58Session_IDPresentation_ID

(Mbps) includes Layer 2- 4 overhead p p p p p p p

CTS-3000/3200 average bandwidth (Mbps) includes Layer 2- 4 overhead 11 Mbps 10 Mbps 8 Mbps 8 Mbps 6 Mbps 3 Mbps -

Page 59: Telepresence

Cisco TelePresence Traffic Characteristics Average Call vs Max ConsumptionAverage Call vs. Max Consumption

Max ConsumptionMax ConsumptionAverage CallAverage Call

15 Mb

gabi

ts

gabi

ts

p11 Mbps 15 Mbps

Meg

Meg

Total = 11 Megabits

Total = 15 Megabits

1 second

“Average Call” Bandwidth Consumption Per Second

1 second

Resolution 1080p 1080p 1080p 720p 720p 720p 720p

Motion Handling Best Better Good Best Better Good Lite

CTS-500/1000 average bandwidth (Mbps) includes Layer 2- 4 overhead 4 Mbps 3.5 Mbps 3 Mbps 3 Mbps 2.5 Mbps 1.5 Mbps 1 Mbps

© 2008 Cisco Systems, Inc. All rights reserved. Cisco Public 59Session_IDPresentation_ID

CTS-3000/3200 average bandwidth (Mbps) includes Layer 2- 4 overhead 11 Mbps 10 Mbps 8 Mbps 8 Mbps 6 Mbps 3 Mbps -

Page 60: Telepresence

Cisco TelePresence Traffic CharacteristicsRelation of Video Frames to PacketsRelation of Video Frames to Packets

33ms 33ms 33ms33ms

Frame # 5 RX BufferFrame #365KB

Frame # 5

Frame # 26KB

Frame #425KB

16KB

Application Layer

Frame # 1

16KB

Network Layer

Resolution 1080p 720p

Motion Handling Best Better Good Best Better Good LiteA id f ion

Lay

eron

Lay

er

Average video frame sizeincludes Layer 3-4 overhead 16KB 14KB 13KB 9.4KB 6.3KB 4.3KB 4KB

Average bytes per video packetincludes Layer 3-4 overhead 1,100 Bytes

CTS 1000 id k tererA

pplic

atio

App

licat

io

© 2008 Cisco Systems, Inc. All rights reserved. Cisco Public 60Session_IDPresentation_ID

CTS-1000 average video packets per second (2 video channels) 873 pps 792 pps 682 pps 553 pps 373 pps 272 pps 262 pps

CTS-3000 average video packets per second (4 video channels) 1745 pps 1584 pps 1364 pps 1106 pps 747 pps 545 pps

Net

wor

k La

yeN

etw

ork

Laye

Page 61: Telepresence

Cisco TelePresence Traffic CharacteristicsRelation of Video Frames to Bytes Per MillisecondRelation of Video Frames to Bytes Per Millisecond

33ms frame intervals

1 second

15Mbps

Resolution 1080p 720p

Motion Handling Best Better Good Best Better Good Lite

CTS-1000 max bandwidth over one second (Mbps)

5,553 TX5,707 RX

4,953 TX5,107 RX

4,353 TX4,507 RX

4,353 TX4,507 RX

3,153 TX3,307 RX

1,953 TX2,107 RX

1,397 TX1,550 RX

CTS-3000 max bandwidth over one second (Mbps) 15,307 13,507 11,707 11,707 8,107 4,507second (Mbps)

CTS-1000 mean rate per millisecond the router expects (Bytes)

688 TX713 RX

613 TX638 RX

538 TX563 RX

538 TX563 RX

388 TX413 RX

250 TX263 RX

250 TX263 RX

CTS-3000 mean rate per millisecond

© 2008 Cisco Systems, Inc. All rights reserved. Cisco Public 61Session_IDPresentation_ID

CTS 3000 mean rate per millisecond the router expects (Bytes) 1,913 1,688 1,463 1,463 1,013 563

* Audio Traffic Not Included for Simplicity

Page 62: Telepresence

Cisco TelePresence Traffic CharacteristicsUnderstanding and Provisioning for Bursts 1 of 2Understanding and Provisioning for Bursts 1 of 2

65KB

Release 1.0.1(616)

For a 15 Mbps call, the routers’ policer algorithm expects to receive a mean rate of 1.913 KB per millisecond. Everything above the yellow line is considered burst and could be policedNovember 2006

Per

Scr

een

considered burst and could be policed.

In 1.0 we would send our entire 65 KB payload in a single millisecond (34x the mean rate)

In 1.1 we began shaping our traffic across the 33ms f i t l l i b t t 20 KB i

1.913KB

One 33ms video frame interval

frame interval, lowing our max burst to 20 KB in a single milllisecond (still 10x the mean rate)

Since 1.2 we shaped our traffic even more, reducing our max burst to 13 KB (still 7x the mean rate)

65KB 65KB

Release 1.1.1(365)August 2007

Release 1.2.0(991)November 2007

Per

Scr

een

Per

Scr

een

20KB

13KB

© 2008 Cisco Systems, Inc. All rights reserved. Cisco Public 62Session_IDPresentation_ID

1.913KB 1.913KB

One 33ms video frame interval One 33ms video frame interval

Page 63: Telepresence

Cisco TelePresence Traffic CharacteristicsOne-Way Latency Jitter and Loss Targets & ThresholdsOne Way Latency, Jitter and Loss Targets & Thresholds

Branch

ServiceProvider

Campus

CE PE PE CE

CE-PE CodecCampusCodec PE-PE PE-CE

Serialization, Queuing, Shaping De-Jitter Buffer, DecodingQueuing, ShapingEncoding, Packetization Policing, Queuing,

PropagationSerialization,

Queuing, Shaping

SLAs Only Relate to Network Flight TimeCodec Codec

MetricMetric TargetTargetThresholdsThresholds Triggered Action on ThresholdTriggered Action on Threshold

1st 2nd 3rd 4th 1st 2nd

Latency 150 ms 250 ms 400 ms None None

© 2008 Cisco Systems, Inc. All rights reserved. Cisco Public 63Session_IDPresentation_ID

Jitter 50 ms 85 ms 125 ms 165 ms 245 ms None None

Loss 0.05% 1% 10% Network Bar Change 1. Reduce Quality2. Drop Call

Page 64: Telepresence

Cisco TelePresence Traffic CharacteristicsResolutionResolution

1920 lines of Vertical Resolution (Widescreen Aspect Ratio is 16:9)R

esol

utio

nin

es o

f Hor

izon

tal R

2,073,600 pixels per frame3 l i l

1080

l

x 3 colors per pixelx 1 Byte (8 bits) per colorx 30 frames per second

Compressed to 4 Mbps per screen> 99% compression ratio!

© 2008 Cisco Systems, Inc. All rights reserved. Cisco Public 64Session_IDPresentation_ID

= 1.5 Gbps per screen uncompressed !

Page 65: Telepresence

CiscoTelePresence Network Requirements Latency Jitter and Loss SLALatency, Jitter and Loss SLA

Branch

ServiceProvider

Campus

CECEPEPECE

Branch

Codec

E di

Codec

Campus

P li i

PE-PE

S i li ti

CE-PECampus PE-CE

De-Jitter Buffer, Decoding

Encoding, Packetization,

Marking

SLAs only relate to one way Network Flight TimeCodec Codec

Policing, Queuing,

Propagation

Serialization, Queuing, Shaping

Queuing, ShapingSerialization,

Queuing, Shaping

Metric Target Threshold 1(Warning)

Threshold 2(Call Drop)

Enterprise Component

Service Provider Component

Latency 150 ms 200 ms 400 ms* 20% 80%

© 2008 Cisco Systems, Inc. All rights reserved. Cisco Public 65Session_IDPresentation_ID

Jitter 10 ms 20 ms 40 ms 50% 50%

Loss 0.05% 0.10% 0.20% 50% 50%* CTS release > 1.1 does not drop the call. Previous versions did.

Page 66: Telepresence

Cisco TelePresence Network Requirements Real-Time Interactive Class for TelePresenceReal Time Interactive Class for TelePresence

ApplicationL3 Classification

DSCPPHB RFCIETF

Call Signaling 40CS5 RFC 2474

VoIP Telephony 46EF RFC 3246

Network Control 48CS6 RFC 2474

Real-Time Interactive 32CS4 RFC 2474

g g

Multimedia Conferencing 34AF41 RFC 2597

Low-Latency Data 18AF21 RFC 2597

Broadcast Video 24CS3 RFC 2474

Multimedia Streaming 26AF31 RFC 2597

Low Latency Data

OAM 16CS2 RFC 2474

High-Throughput Data 10AF11 RFC 2597

© 2008 Cisco Systems, Inc. All rights reserved. Cisco Public 66Session_IDPresentation_ID

Low-Priority Data 8CS1 RFC 3662

Best Effort 0DF RFC 2474

Page 67: Telepresence

Cisco TelePresence Network Requirements1P3Q8T Queuing Model Example

1P3Q8TApplication PHB CoS

1P3Q8T Queuing Model Example

1P3Q8T

Q4Priority Queue

CoS 5

pp

Internetwork Control CS6

Network Control –

CoS 6

CoS 7

CoS 4

Q3T1Q3T2Q3T3Q3T4

CoS 3CoS 6CoS 7

TelePresence

Voice

CS4

EF

CoS 4

CoS 5

Queue 3

Queue 2CoS 0Q2T1

Q3T1CoS 2

Network Management

Call Signaling CS3

CS2

CoS 3

CoS 2

Queue 1

Queue 2CoS 0

CoS 1 Q1T1

Scavenger CS1

Best Effort 0

CoS 1

0

© 2008 Cisco Systems, Inc. All rights reserved. Cisco Public 67Session_IDPresentation_ID

Page 68: Telepresence

Cisco TelePresence Network Requirements WAN\Router Platform RecommendationsWAN\Router Platform Recommendations

Model Circuit 2800 3800 7200 7300 7600

Network Converged Overlay Converged Overlay Converged Overlay Converged Overlay Converged OverlayNetwork Converged Overlay Converged Overlay Converged Overlay Converged Overlay Converged Overlay

Link Speed

Metro-E √ √ √ √ √ √ √ √ √ √

T3/E3 ? √ ? √ √ √ √ √ √ √

√ √ √ √ √ √> OC3 X ? X ? √ √ √ √ √ √

Bundled interfaces not recommended (e.g. MLPPP, IMA)

Fractional DS-3 or higher recommended

Metro Ethernet recommended as alternative to leased i it h il blcircuits where available

Broadband (e.g. DSL, Cable) not recommended

© 2008 Cisco Systems, Inc. All rights reserved. Cisco Public 68Session_IDPresentation_ID

Future with CTS-500

Page 69: Telepresence

TelePresence RoomTelePresence Room Requirements

© 2008 Cisco Systems, Inc. All rights reserved. Cisco Public 69Session_IDPresentation_ID

Page 70: Telepresence

Cisco TelePresence Room Requirements Creating the EnvironmentCreating the Environment

The Experience is more than the video

The Environment Room dimensions

Lighting

A tiAcoustics

Power

HVACHVAC

The Goal is to create consistency

© 2008 Cisco Systems, Inc. All rights reserved. Cisco Public 70Session_IDPresentation_ID

Page 71: Telepresence

Cisco TelePresence Room RequirementsRoom Dimensions: CTS-3000 (Standard)Room Dimensions: CTS 3000 (Standard)

Room Dimensions*:Minimum:Minimum: 15’ x 20’ x 8’Recommended:19’ x 22’ x 9’19 x 22 x 9Maximum: 23’ x 31’ x 10’ **

Table provided as integrated part of systemsystemChairs provided by customer

© 2008 Cisco Systems, Inc. All rights reserved. Cisco Public 71Session_IDPresentation_ID

**Ceiling height required for external display mounted above system

*With executive and professional level designs, the room size may

exceed maximum recommendation.

Page 72: Telepresence

Cisco TelePresence Room RequirementsRoom Components to ConsiderRoom Components to Consider

Evaluate existing flat surfaces in roomtion Evaluate existing flat surfaces in room

Walls Ceiling Tiles Flooring Window glass

Soun

d R

efle

ct

Block outside noise permeating room

Sm

issi

on

Doorway seal Build wall beyond ceiling line

Soun

d Tr

ans

Diffuse reverberation by introducing decorative elements

Furniture

Diff

usio

n

© 2008 Cisco Systems, Inc. All rights reserved. Cisco Public 72Session_IDPresentation_ID

Wall Hangings

Décor Accents Furniture

Soun

d D

© 2008 Cisco Systems, Inc. All rights reserved. Cisco Public 72BRKVVT-230414384_04_2008_c1

Page 73: Telepresence

Cisco TelePresence Room RequirementsLighting and Acoustic ChallengesLighting and Acoustic Challenges

Windows in a room allow transmission of extraneous noise light and temperaturenoise, light, and temperature

Windows also create exaggerated sound reverberation within a room

Add i d t t t l f t f Address windows to prevent external factors from permeating into the TelePresence environment and to control sound reflection inside the room

© 2008 Cisco Systems, Inc. All rights reserved. Cisco Public 73Session_IDPresentation_ID

Interior Window Exterior Window

Page 74: Telepresence

Cisco TelePresence Room RequirementsLighting RequirementLighting Requirement

Proper lighting is critical to the experience!

300-400 lux of well dispersed, horizontal, ambient light throughout the room. 4100k fluorescent bulbs with indirect fixtures; P id 4100k l t t li htProvide 4100k color temperature light source

Minimum illumination of 250 lux is acceptable if the room is not too deep and light cove helps to light up the face;

The lighting in the room should be well controlled. It means block natural sun light or gother type of office light through glass or thin blinds

Lighting source shouldn’t create any

© 2008 Cisco Systems, Inc. All rights reserved. Cisco Public 74Session_IDPresentation_ID

Lighting source shouldn t create any Temporal Flickering

Page 75: Telepresence

Cisco TelePresence Room RequirementsAffects of Lighting InconsistenciesAffects of Lighting Inconsistencies

When rooms are not tuned for lighting continuity, color temperatures will vary and affect the on camera experiencetemperatures will vary and affect the on-camera experience

Room with Cool Fluorescent Room with Natural Daylight Room with Incandescent

© 2008 Cisco Systems, Inc. All rights reserved. Cisco Public 75Session_IDPresentation_ID

Page 76: Telepresence

Cisco TelePresence Room RequirementsAcoustics—Room IsolationAcoustics Room Isolation

Rooms should be isolated from other environments and not allow more than 20 30dB of sound transmit through walls 40 60 STCmore than 20-30dB of sound transmit through walls. 40-60 STC and IIC recommended

WallsSound Transmission Class (STC)

Drywall, Cinderblock, Brick, Glass, other?

Do walls extend to structural deck?

Insulation between rooms?

Floor and CeilingI t I l ti Cl (IIC)Impact Insulation Class (IIC)

Multi-floor construction?

Raised or Plenum floors? HVAC noise should not be greater than 42dB at diffuser

© 2008 Cisco Systems, Inc. All rights reserved. Cisco Public 76Session_IDPresentation_ID

greater than 42dB at diffuser. 36dB and lower recommended

Page 77: Telepresence

Cisco TelePresence Room RequirementsAcoustics—Reverberation = EchoAcoustics Reverberation Echo

Noise Reduction Coefficient (NRC) Absorption of sound

Reverberation should not exceed 500 milliseconds and is ideal at 150—300ms across all frequencies (125Hz-4kHz)

WallsWallsPainted Drywall and Fabric Panelsrecommended. Wood, brick, blockor similar may required remediation

FloorsCarpet is highly recommended Marble, wood, and tile are highly sound reflective

Ceiling Acoustic tiles with high sound

© 2008 Cisco Systems, Inc. All rights reserved. Cisco Public 77Session_IDPresentation_ID

gabsorption rating highly recommended

Page 78: Telepresence

Cisco TelePresence Room Requirements Wall FinishesWall Finishes

Wall treatment choices introduce varying levels of sophistication and help improve room acousticsand help improve room acoustics

Furniture and Plants provide depth to the room while improving room acoustics

Paint Wall Covering Fabric

© 2008 Cisco Systems, Inc. All rights reserved. Cisco Public 78Session_IDPresentation_ID

Page 79: Telepresence

Cisco TelePresence Room Requirements Background ColorBackground Color

Warm background colors livens participants

© 2008 Cisco Systems, Inc. All rights reserved. Cisco Public 79Session_IDPresentation_ID

Unpainted Background

Impact of Color Background

Page 80: Telepresence

Cisco TelePresence Room RequirementsPower and Cooling RequirementsPower and Cooling Requirements

Power Maximum Typical IdleRequirements

yp

CTS-1000 1160 Watts 1079 Watts 123 Watts

CTS-3000 5292 Watts 4410 Watts 342 Watts

HVAC Requirements

Maximum Typical Idle

CTS-1000 4859 BTU\hr 4582 BTU\hr 419 BTU\hr

CTS-3000 20762 BTU\hr 17750 BTU\hr 1167 BTU\hr

© 2008 Cisco Systems, Inc. All rights reserved. Cisco Public 80Session_IDPresentation_ID

Page 81: Telepresence

Cisco TelePresence Room RequirementsTuning the Environment for HVACTuning the Environment for HVAC

Dedicated HVAC control for TelePresence roomPl t f HVAC h ld b fi d t id di l t Placement of HVAC should be configured to provide proper displacement of heat, room ventilation and proper circulation of air flow

Return Supply Registersplaced above the monitors effectively

Registersplaced behind

participants help cool the y

displace hot air from the room and CTS unit

proom and

provide new air heat

Circulation

© 2008 Cisco Systems, Inc. All rights reserved. Cisco Public 81Session_IDPresentation_ID

Page 82: Telepresence

Cisco TelePresenceSummarySummary

Cisco TelePresence provides an “in-person” experience

Cisco TelePresence is a native component of Cisco Unified Communications

Cisco TelePresence is a new application with unique network requirements

Ci T l P h d fi d i t t Cisco TelePresence has defined room environments to ensure the user experience

© 2008 Cisco Systems, Inc. All rights reserved. Cisco Public 82Session_IDPresentation_ID

Page 83: Telepresence

Q and A

© 2008 Cisco Systems, Inc. All rights reserved. Cisco Public 83Session_IDPresentation_ID

Page 84: Telepresence

Recommended ReadingDesign GuidesDesign Guides

TelePresence Network Design Guide 2.0 http://www.cisco.com/en/US/docs/solutions/Enterprise/Video/TP-Book.html

© 2008 Cisco Systems, Inc. All rights reserved. Cisco Public 84Session_IDPresentation_ID

Page 85: Telepresence

Recommended ReadingCisco Press BookCisco Press Book

Cisco TelePresence Fundamentals h // i /b k / d ?i b 1587055937http://www.ciscopress.com/bookstore/product.asp?isbn=1587055937

© 2008 Cisco Systems, Inc. All rights reserved. Cisco Public 85Session_IDPresentation_ID

Page 86: Telepresence

© 2008 Cisco Systems, Inc. All rights reserved. Cisco Public 86Session_IDPresentation_ID