TELENOR

Our purpose

Connecting you

to what matters most.

Empowering societies

Scandinavia: Fixed and mobile premium positions in Norway

and Sweden; mobile in Denmark.

7.5 m customers.

Telenor Norway

Subs: 3 million

Founded: 1855

Market

position: 1 *

Telenor Sweden

Subs: 2.7 million

Entry: 2001

Market

position: 3 *

Telenor Denmark

Subs: 1.8 million

Entry: 2004

Market

position: 2 *

*Market position is based on revenue market share.

Emerging Asia

Strong mobile positions. No. 1 or 2 in all markets.

Additional digital services within mobile financial services,

online classifieds and health. 129 m customers. **

Telenor Pakistan

Subs: 42.6 million

Entry: 2004

Market

position: 2 *

Grameenphone

Subs: 67.5 million

Entry: 1996

Market

position: 1 *

Bangladesh

Telenor Myanmar

Subs: 18.9 million

Entry: 2013

Market

position: 2 *

* Market position is based on revenue market share. In Bangladesh, and subscription market share in Pakistan and Myanmar

** With effect from Q1 2017, Telenor India is treated as an asset held for sale and discontinued operations in Telenor’s financial reporting.

Developed Asia

Rich, digital mobile-only positions, targeting the

digital generation segment. 34 m customers.

Dtac

Subs: 21.8 million

Entry: 2000

Thailand

Market

position: 3 *

Digi

Subs:11.8 million

Entry: 1999

Malaysia

Market

position: 1 *

*Market position is based on subscription market share.

67,5

42,6

18,9

21,8

11,8

3

2,7

1,8

Bangladesh

Pakistan

Myanmar

Thailand

Malaysia

Norway

Sweden

Denmark

Subscribers per country

170 million mobile subscribers

22 000 employees

4%

20%

76%

Scandinavia

Developed Asia

Emerging Asia

T E L E N O R G R O U P I N N U M B E R S | Q 1 2 0 1 8

Geographic revenue distribution

Total revenues 2017: NOK 112 billion

Geographic EBITDA distribution

Total EBITDA 2017: NOK 45 billion

Telenor listed on the Oslo Stock Exchange in 2000

Total shareholder return (%) 1 year 3 year 5 year

Telenor, pr 25.04.18 26 % 2 % 36 %

39%

28%

25%

8%

36%

29%

33%

2%

T E L E N O R G R O U P I N N U M B E R S | Q 1 2 0 1 8

STRATEGIC AMBITIONS

9

T E L E N O R G R O U P – G L O B A L U N I T S

IoT Healthcare Machine Learning Banking

B E Y O N D T E L C O S E RV I C E S

Voice

Connectivity

Roaming

Messaging 20+ years

experience

600+ customers

& partners

The international communication provider of Telenor Group

About Global Wholesale

0

50

100

150

200

250

300

350

400

2014 2015 2016 2017

Revenue in mil USD

194 employees | 38 nationalities

G L O B A L

W H O L E S A L E

CEO Harald Krohg

Finance Torhild Einstabland

People Annica Været

Strategy Olav Sande

Technology Per Lorentsen

Markets Rickard Widerberg

Sales Tone Snellingen

G R O W I N G O U R B U S I N E S S

The Telenor

internet

highway in

South East

Asia is open

Expanding LTE

Roaming &

VoLTE

Roaming

Launch

Direct

Operator

Billing launch

(DOB)

SMS Assure –

Enhancing

messaging

quality

Telenor Messaging Solution

M O N E T I Z AT I O N - H O W H O T I S A 2 P ?

Preferred way

to communicate with

companies

Most SMS are opened

within 5 seconds

82 bUSD

Grey route revenue

leakage

36%

A2P traffic growth

2 trillion

A2P Messages

by 2020

Only 20% of MNOs are

monetizing A2P

W H E R E I S T H E M O N E Y I N M E S S A G I N G F O R

O P E R ATO R S ? O T T A S A U S E C A S E

Enterprise

Market products

to users

End user

Use enterprise products

via Telco access

& OTTs platform

The telcos

Provide access and

connectivity

OTTs API/Platform

Collect customer information

& charge enterprises for

marketing

Operator’s Value Proposition: Our customers

2 main challenges

Take control of traffic

Ensure secure access to our networks

Operators have an opportunity to monetize

the OTT/A2P traffic and charge them for

access & there is willingness to pay

-

E N S U R I N G S E C U R E D M E S S A G I N G N E T W O R K S

130%

Daily traffic increase Telenor Myanmar

x19

Monthly Traffic increase Telenor Pakistan

x10

A2P revenue increase Dtac

Success stories

From Non-secure networks To secure networks

T E L E N O R VA L U E P R O P O S I T I O N

Inward

Cash Flow

End to end

Visibility

Revenue

Assurance

Robust

Solution

1

2

3

4

Generating new revenue stream

360° monitoring and monetization of all SMS traffic

Protection against leakage and fraud attacks

Stable one stop shop for all SMS traffic at no cost

for customer

O U R S O L U T I O N

All in one

Gateway

Managed SMS

Firewall

Single and secure

Route

T E L E N O R S O L U T I O N – K E Y H I G H L I G H T S

One Agreement

• All in one Solution of Gateway, Firewall and Managed Services

• Service availability 99.9%

• End-to-end real-time message tracking

• No Cost for customer

One Technical Solution

• Flexible and robust technical architecture

• Easy, dynamic and quick deployement

• Multi-protocol compliant - SS7, Sigtran, SMPP and API

• Premium Product features

Enhanced Customer Support

• 24/7/365 support and real time response

• Settlement and billing support

• KPI monitoring, reporting and analytics

• Complaint handling and troubleshooting

• Customer Web portal (upcoming)

Security

• Full protection and total visibility

• Advanced spamming and content filtering

• Fraud detection

• Real-time security management

Direct Operator Billing (DOB) Wholesale

Centralized platform

with global partners

A secure alternative way of

payment through the mobile

bill

Facilitate purchase

of digital content

D I R E C T O P E R AT O R B I L L I N G

M O N E T I Z AT I O N - H O W H O T I S D O B ?

5x more mobile phones

than credit cards

10 x better conversion

rates

39 bUSD

DOB Market by 2022

Fastest growing digital

vertical for Telcos

Potential to address 53%

unbanked world population

Taken over

PSMS revenues

Source: Ovum – Global Carrier-Billing report PSMS: Premium SMS

Success stories

D O B W H O L E S A L E - D E P L O Y M E N T I N T E L E N O R G R O U P

Telenor Operators Content provider

Purchase value

78M USD/year

Launched in

11 countries

60 partner

launches

Instantly get connected

with all top tier

digital content providers

Grow your subscriber base &

reduce churn by offering them

carrier billing facility

Your benefits from a centralized DOB solution

Incremental revenue through

secure payment of digital content

and services for your customers

New revenue

stream

Customer

retention

Reach digital

ecosystem

North API Integration

South API Integration

DOB Platform

Centralized

DOB-Wholesale

O N B O A R D I N G S T E P S F O R D O B - W H O L E S A L E

Project

initiation

1

Technical API

integration

Facilitate partner

negotiations

2 3

Commercial

launch

4

W H Y C H O O S E T E L E N O R A S A T R U S T E D PA RT N E R ?

Experience

and innovation

Significant results within the Telenor

Group

Learning and experience are scalable

and transferrable

One stop shop for all

content providers

Telenor has a vast coverage

and backward linkage with all the

major players in the DOB industry

Value for your end

customer

DOB Wholesale makes it fast, easy and

secure for your end-customer to purchase

online content through the phone bill

Get in touch globalwholesale@telenor.com