Telecom Sector in Pakistan(Economics Project)
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Transcript of Telecom Sector in Pakistan(Economics Project)
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Telecom Sector In Pakistan
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EXECUTIVE SUMMARY
The overall objective of the activity is to develop µbasic¶ understanding with respect to
the competitiveness of Pakistan¶s telecom industry through a gap analysis and needs
assessment that results in an Inventory of Current Challenges.
Despite being call over as a leader in ³Mobile Industry Growth,´ the continued success
and rapid expansion of Pakistan¶s telecom industry is threatened by a growing number of
factors as evidenced by the recent global information technology competitiveness report
(2006-2007). This report, ³Connecting to the Networked Economy,´ highlights that
Pakistan has shown a gradual decline in last three years; it has moved from the rank of 63
in 2004 to that of 47 in 2010-11.
All rankings of a country¶s competitiveness include several telecoms related indices such
as penetration and services provided. The exercise and the report it produces serves as the
basis for analysis and action to ensure that Pakistan¶s telecoms industry contributes in the
most efficient and effective manner to improving Pakistan¶s overall competitiveness.
In the meantime, the deregulated market with its emphasis on competition was providing
strong support for what became an extended boom in the mobile market. This boom
continued until the national economy started to falter in 2008/09. At the same time as the
mobile sector continued to grow through this period, it has been at a much slower rate.
Since quietly reaching the 100 million subscriber milestone in 2010, the mobile markethas been growing in 2011 at a rate of around 5% per annum. Compared with other
markets, this slowing happened at an early stage with the national penetration only
slightly more than 60%. On a positive note, mobile networks were already covering more
than 90% of the population and this coverage was continuing to be expanded.
Pakistan has remained as the fastest growing mobile telecom market in Asia. Currently,
the telecom sector is undergoing intense competition among the six mobile operators, one
major fixed-line operator and few small fixed-line operators. In the best interest of their
long sustainability, the mobile operators are forming strategies driven towards being at
lowest cost, extensive network coverage and connectivity, innovative products and
segmentation.
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1. EVOLUTION OF TELECOM SECTOR IN PAKISTAN:
1.1 History:
The history of telecommunication in the sub-continent is as old as the history of our
slavery. In the subcontinent before independence this sector was under the Indian postand telegraph department and developed as a successful industry. The role of
telecommunication in Pakistan can be broadly divided in to four phase.
1.1.1 Pakistan Post and Telegraph:
At the time of independence and telecommunication services were performed by a single
department known as Pakistan post and telegraph (P&T).his department started its
telephone service with only 12346 telephone lines and seven telegraph offices all over
Pakistan. All the telephone service at that time was manual. This department continues its
business up to 1962.the government of Pakistan adopted the government of India
telegraph act 188 to control and direct the activities of telecommunication.
1.1.2 Pakistan Telephone and Telegraph (PT&T):
The first step towards reform in telecommunication sector was made in 1962, when the
Ayub Khan government decided to split up the (PT&T) department into two separate
departments Pakistan post and Pakistan telephone & telegraph (PT&T) under the
presidential ordinance. The PT&T in fact a civil service department under the minstrel
controls. This department was headed by director general. The decision making power
was concentrated with the post of dg, whilst the responsibilities were delegated to general
managers and chief engineers and general managers reporting directly to the director
general. The centralized structure of PT&T caused inefficiency in operations and long
delay in implementing decisions. At the time of inception of PTCL the total number of
employees working in PT&T was 45686 and total network comported of 922,000.
1.1.3 Pakistan telecommunication corporation (PTC):
The decade of 1990s brought about many changes in the economic structure of Pakistan.
The government of Pakistan pursued the deregulation and liberalization policy in
production and service industry. The major change in this regard was privatization and
deregulation of many of the departments of government of Pakistan. The objective was to
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reduce the burden of the government minimize the bureaucratic influence and improve
the efficiency of these departments.
A major breakthrough in the history of telecommunication in the country occurred with
the gradual deregulation and privatization of t) t, at the first stage Pakistan telephone and
telegraph department (PT&T) was converted into a statutory corporation Pakistan
telecommunication corporation. On December 5th ,1990 the PT&T department was
transformed into Pakistan telecommunication corporation with a legal identity separate
from the government. This change in the statute introduced by the government of
Pakistan enabled PTC to move from administrative to contractual relationship with its
customer. It provided the opportunity for the development of telecommunication facilities
to an unprecedented level and also for an increased customer satisfaction. Working under
the PTCL act noxv111 of 1991, the corporation was responsible for establishment
maintenance and operation of telecommunication services telephone telegraph telex,
telefax and data transmission with in the country and establishment of international link
with all member countries of ITU (international telecommunication union).
Pakistan telecommunication corporation in it five years life spread the network of its
services all over the country and the total number of telephone lines expanded TP
2127344 in addition to telegraph the telex services. The total number of employees at the
end of 1995 was 53705.
In addition to inland telephone network PTCL did a lot to improve the international
communication. The international communication network of PTCL comprised of variety
of satellite earth stations, terrestrial systems, submarine cable system and coastal radio
systems, as well as international gateway exchanges.
1.1.4 Pakistan Telecommunication Company Limited (PTCL):
Pakistan telecommunication Company Limited (PTCL) is a company established to
undertake the telecommunication business formally carried on by Pakistan.
Telecommunication corporation (PTCL) Pakistan telecommunication corporation (PTCL)
was transformed into Pakistan telecommunication company limited (PTCL) on January
1st,1996 under Pakistan telecommunication reorganization act 1996 according to which
PTCL took over all the properties assets rights and obligations of PTCL.
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Under the PTCL reorganization act, 1996 the telecommunication sectors were split up
into four bodies:
Pakistan Telecommunication Company limited (PTCL)
Pakistan telecommunication authority (PTCL)
National Telecommunication Corporation (NTC)
Frequency allocation board (FAB)
Pakistan telecommunication authority is a regulatory body responsible for monitoring the
telecommunication business in Pakistan. It frames rules and regulation for private
telecom companies such as mobile phone companies, internet service providers, paging
companies and pay card phone companies. It also issues licenses to the new companies in
entering to this business.
National Telecom Corporation (NTC) is responsible to provide the telecommunication
services to the various departments of government and armed services.
Pakistan Telecommunication Company limited is the primary provider of
telecommunications services in Pakistan. The range of its services includes basic
telephone, telegraph, fax, telex, email, digital cross connect, public data network,
internet, isdn, and other digital facilities. The total number of installed telephone lines at
June 30, 1998 was 35, 19,877 while the total number of actual lines in service was 26,
60,898.
2. SOCIAL AND ECONOMIC IMPACT:
2.1 Impact On Economy:
The impact of telecom deregulation on overall economy is quite obvious. After the
deregulation of the telecommunication sector, the sector has seen an exponential growth.
The mobile telephone market has exploded fourteen-fold since 2000 to reach a subscriber
base of 91 million users in 2008, one of the highest mobiletele-densities in the entire
world. In addition, there are over 6 millionlandlines in the country with 100% fibre-optic
network and coverage via WLL in even the remotest areas. Pakistan is on the verge of a
telecom revolution and is by far the most attractive sector in Pakistan in terms of Foreign
Direct Investment coming into the country. Since liberalization, over the past four years,
the Pakistani telecom sector has attracted more than $9 billion in foreign investments.
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2.1.1 Contribution ToGDP:
A total of Rs. 235,613 million revenue was generated by telecom sector in 2007. This
contribution has major impact on economy of Pakistan. The sector is currently
contributing 2% GDP out of 7% to the Government of Pakistan.
2.1.2 Investment:
In the last 2-3 years the telecom sector has attracted record inflows of FDI. It is expected
that the trend of investment may continue in the next 5 years because large potential
market still exists in Pakistan and all operators intend to grab their share.
During 2009 Foreign Direct Investment (FDI) stood at 815 million dollar. Total
investments in the sector stood at 1.7 billion dollar and Telecom imports grew by 20
percent and reached 1.6 billion dollar.
2.2 Impact On Society:
Telecommunication sector has also had a remarkable impact on Pakistan¶s social society.
It has increased the access to communication and information for general publicby a
formidable proportion. It has also played a very important part in social integration,rural
uplift and public awareness. It has reduced distances and belittled the disparities.
3.ANNUAL GROWTH AND FUTURE PROSPECTS:
3.1 Highlights:
Total telecom teledensity reached 65.2 percent.
Telecom revenues reported in 1st half of the FY2011 were over Rs. 180 billion compared
to Rs. 167 billion earned during the same period last year.
Cellular Mobile sector shares 67 % of the total telecom revenues, whereas fixed line
services share is 26% of total revenue generation of telecom sector.
The share of mobile operators in total revenue of mobile services is according to
subscriber share of each operator.
In the first half of the FY2011 the total contribution to national exchequer by Telecom
sector was Rs. 56.3 billion which was Rs. 49 billion during same period last year,
showing growth of 15%.
FDI and investments in Telecom sector showed notable decline.
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3.2 Teledensity:
In contrast to the Pakistan economic situation the growth of telecom sector remained
positive, though the growth rate hasn¶t been the same that we have witnessed in recent
years ± in fact it has been it¶s at its lowest pace during the reported period, but the good
thing is that direction has been positive.
The total teledensity growth kept oscillating between highs and lows till the end of year.
Total teledensity (including mobile, fixed and WLL services) stood at 65.2%. The
teledensity growth n the first half of the year (Jan to June 2010) was 0.9% whereas in the
second half of the year (July-Dec10) the growth was 1.7%, showing more stability and
resilience as compared to 1st half of the year.
Total teledensity of the country grew by more than 2.67% in the last one year.
3.3 TelecomFinancials:
Although the telecom sector has been experiencing decreasing ARPU¶s, exorbitant
advertisement budgets, power crisis, and negative net profits, aggressive competition,
market saturation and decreasing exchange rates, the financial health of the sector
remained stable and didn¶t take a down turn.
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The telecom revenues reported in 1st half of the FY2011 were over Rs. 180 billion which
were 167 billion in the same period of FY 2009-10. The revenue growth during the
reported period kept moving between highs and lows where in July-Sep 2010 it was -3%
whereas in Oct-Dec 2010 it was 4%.
Cellular Mobile sector is a driving force in terms of revenue in the telecom sector where
it counts 67% of the total telecom revenue whereas fixed line services share is 26% of
total revenue generation of telecom sector.
The share of mobile operators in total revenue of mobile services is according to
subscriber share of each operator, where Mobilink has maximum share in total revenue
followed by Telenor and Ufone.
3.4Contribution To Exchequer:
Amid high telecom usage, the contribution of telecom sector to national exchequer
through taxes, duties and regulatory charges kept growing. The sector has been
contributing over Rs. 100 billion each year since last few years.
At the end of FY2010 the total contribution was over Rs. 109 billion of which almost
50% came from GST.
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In the first half of the FY2011 the total contribution to national exchequer was Rs. 56.3
billion which was almost Rs. 49 billion in the first half of FY2010 showing growth of
15% since last year. It is therefore expected that by end of FY2011 the total contribution
to national exchequer would be higher than the last year¶s contribution.
According to an estimate, telecom sector contributes more than 90% share in total taxes
by the services sector of Pakistan which is being diverted to provinces under 18
Amendment.
Similarly share of GST in total contribution from telecom sector is also very impressive
where almost 50% of total contribution comes from GST collection. Only in the 1st half
of FY 2010-11, total GST collection is Rs. 23 billion which was Rs. 21 billion in the
same period of FY 2010.
GST collection in telecom services mainly comes from mobile sector and its share in total
GST collection is 86% followed by basic services as 11%. The Activation Tax
contribution to national exchequer stands at Rs. 3 billion at the end of 1st half of
FY2010-11, which was Rs. 4 billion in the same period last year.
Main reason for drop in the activation tax is due to market maturity, there is time for the
Government to abolish this tax on operators to further strengthen its growth whereas in
order to increase GST the government needs to reduce the existing 19.5% rate, so that
usage could be enhanced, which would result in better GST collection.
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4. FOREIGN DIRECT INVESTMENT:
The overall inflow of Foreign Direct Investment in the country shows a negative trend in
last few years and same is the case in Pakistan Telecom sector where FDI has reduced up
to some extent in the last two years, however, no drastic reduction has been witnessed.
FDI in telecom sector of Pakistan shows about 17% decline in quarter ending December
2010 on compared to previous quarter. In case of telecom the FDI is showing some
major reduction since early 2010.
At the end of FY 2010 the total FDI in telecom sector was US$ 374 million which was
US$ 815 million in 2009. Similarly the FDI in telecom was US$ 112 million in the 1st
half of FY 2011, where as it was 181 million in the same period of FY2010. It is
predicted that the total FDI in telecom for FY2011 would be less than FY2010.
5. INVESTMENT IN TELECOM SECTOR:
Telecom sector now moving towards maturity and saturation is experienced in
metropolitan cities ± hence the investment in the sector is decreasing.
Although in FY 2010 the investment situation was not alarming, however, investment
figures for first two quarters of FY 2010-11 are not very encouraging. A total of US$ 270
million have been invested during Jul-Dec 2010 in telecom sector in Pakistan which is
36% less than the investment made first six months of 2010 which stands at US$ 423
million.
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The imports of handset automatically increased right after the reduction in import duty
and increase in total imports were witnessed in the reported period.
Total imports of US $ 388 million were recorded in the 1st half of FY 2010-11, as
compared to US$ 329 million in the same period of FY 2009-10.
While looking at the quarter wise situation, it can be observed that total imports are
almost the same during the first two quarters of FY 2010-11.
A closer analysis of the first two quarters of FY 2010-11 in comparison with previous
two quarters reveal that the industry imported other telecom apparatus worth of US$ 300
million during Jul-Dec 10 of the FY2010-11 whereas it was US$ 259 million in the same
period of FY 2009-10.
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7. CELLULAR SECTOR IN TELECOM OF PAKISTAN:
7.1 Mobile Penetration (Regional Comparison):
Mobile penetration has increased to 60.40% in Year 2009-10 as compared to previous
year 58.20%. Pakistan stands on number two in the region after Malaysia which has
96.8% mobile penetration.
7.2 Market Share:
In terms of Market share, Mobilink and Telenor excel with 32.5% and 23.9%
respectively. Whereas remaining three cellular companies show downfall in regards of
Market Share.
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7.3 Number Of Mobile Phone Subscribers:
The number of mobile phone subscribers has increased to 100.15 million as of September
2010 PTA stats. The total number of mobile subscribers is 100,134,748 as of September
2010.
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7.4 Cellular CompaniesAnd TheirSubscribers:
7.5 Growth:
PTA reported 30.125% growth in the year 2009-10 as compared to last year 28.159%.
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7.6 Financial Data:
y 235.74 billion rupees in revenue was earned by the mobile industry during fiscal 2010, a
growth of 11 from the preceding year.
y 4.84 millionis the number of subscribers added to the network by cellular operators in
2009-10.
y 66 percent of the total revenue earned by the telecommunication sector came from the
mobile industry.
8. TELECOM PRIVATIZATION IN PAKISTAN:
As the wave of privatization and de-regulation spread in North America and Europe,
Pakistan also felt its effect. The Government of Pakistan began to introduce private
participation in telecommunications and licenses were awarded for cellular, card-operated
payphones, paging, for data communications services in the country.
In 1991, Pakistan Telegraph and Telephone was corporatized into Pakistan
Telecommunication Authority (PTA or the ³Corporation´) through the enactment of
Pakistan Telecommunication Corporation Act of 1991.
In 1994, the Government of Pakistan decided to get domestic and international capital
markets for PTC, which later become PTCL (Pakistan Telecommunication Company
Limited) though subsequent partial privatization. Keeping pace with the fast changing
telecom world, PTCL took key initiatives to modernize and upgrade its network and takes
quantum leap, rapidly expanding the country¶s current trends in IT & Telecom services to
all concerns of the country, under the hood of Pakistan telecommunication Authority.
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9. FRAMEWORK OF TELECOM IN PAKISTAN:
The Pakistan telecommunication industry, coupled with public policies of the
Pakistan telecommunication authority, has undergone numerous changes in recent times.
Recapitulating just the last decade, the once sophisticated commodity: mobile phone is
now with-in the reach of every segment of the society, the most current trend in IT in
Pakistan in the present era. The telecommunication liberalization process provided a
foundation stone towards an amazing inclination of telecommunication sector with award
of 2 Mobile Telephony(Cellular), 14 Long Distance and International(LDI), 38 Fixed
Local Loop(FLL) and 17 Wireless Local Loop(WLL) licenses. Till today, total mobile
subscribers stand close to 90 million.
The current trends in IT will become more widespread in the years to come, especially
for those who need to securely connect to information sources on the move. The most
important proposition to continue this telecom escalation is a continuous coordination
among stakeholders from industry, government, academia and the end-users.
10. PAKISTAN TELECOM¶S BENEFIT TO GOVT.:
Pakistan has remained as the fastest growing mobile telecom market in Asia. Currently,
the telecom sector is undergoing intense competition among the six mobile operators, one
major fixed-line operator and few small fixed-line operators. In the best interest of their
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long sustainability, the mobile operators are forming strategies driven towards being at
lowest cost, extensive network coverage and connectivity, innovative products and
segmentation.
As far as competitive advantage of telecom industry is concerned, Pakistan has good
urban telecom infrastructure however there is dire need to drive infrastructure growth in
rural areas. It can be achieved utilizing Universal Service Fund. There is need of skilled
human resource to sustain telecom sector growth. For that, industry-academia linkage can
play an important part. There is huge demand of telecom and IT services in the country.
The main revenue generation is done by voice based services. Short messaging service is
considered to be the second best revenue generating application so far. Telecom operators
have launched value added services which have become very important over the last few
years. Due to market growth, operators are also focusing on retaining customers,
improving quality of service and introducing packages that concentrate on brand loyalty,
fractional minute billing, international roaming and data services. Mobile telecom
operators realize the need to segment their customers (based on age, preferences) and
announce value-added packages to meet the needs of all segments of society. Recently
introduced value added packages by top telecom operators (both mobile and fixed) were
focused on youth segment, students as well as business users.
The Government of Pakistan is benefiting from telecom industry in terms of increased
revenues obtained in the form of taxes, increased employment, and access to the
inaccessible areas, enhanced economic activities and better living standards. The demand
of industry services can be highlighted from the fact that number of cellular subscribers
has more than tripled in the last two years. Revenues of Mobile sector have increased at
an average growth rate of over 80% per year over the last few years, despite the
unhealthy forecasts due to global and regional socio-political situation. The increase in
revenues is mainly due to sharp rise in the number of mobile subscribers and reduction in
tariff.
Taxation on mobile telecommunication industry can be expressed in terms of total cost of
mobile ownership in order to calculate the burden on the end user. Various taxes
including corporation tax, license fees, withholding tax and sales tax contribute to
increase cost of mobile ownership. In Pakistan during 2006-07,total revenue collected by
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the Government in the form of taxes and regulatory fee was more than Rs.100 billion
which is 30% higher than the last year (Source: PTA). It is important to note that the
reduction of taxes imposed on mobile services in Pakistan in the last few years has
considerably reduced the cost associated with mobile phone ownership and increased
demand. However, increased benefits to the mobile and telecom industry would arise if
fiscal burden on mobile services is further reduced.
11. PAKISTAN TELECOM LAWS:
11.1 Historical Background And Development:
Consequent to the Lord Mountbatten¶s 3rd June 1947 Plan the Indian Independence Act,
1947 was enacted by the British Parliament and Pakistan emerged on the world map as an
Independent & Sovereign Dominion. In terms of Section 18 (3) of the Act of 1947 the
Laws of British India were applicable and continued as law of the Dominion (Pakistan)
with necessary adaptations until the other provisions are made by the Legislature in
Pakistan. The then Governor General (Mountbatten of Burma) was empowered in Section
9 (1) to carry into effect the operation of the Act of 1947 who accordingly issued ³The
Pakistan (Adaptation of Existing Pakistan Laws) Order dated 14th August 1947 (G.G.O.
No. 20 of 1947).
Section 3 of the Order of 1947 read as ³As from the appointed day, all existing Pakistan
Laws shall, until repealed or altered or amended by a competent Legislature or other
competent authority, in their application to Pakistan and any part or parts thereof, be
subject to the adaptation directed in this Order´. Through this legislative mechanism
Pakistan inherited plethora of colonial and other legislative instruments, hundreds of
which were repealed and the remaining were retained/adopted, adapted and extended
through various Acts, Ordinances promulgated in different phases of time by the
Legislature in Pakistan.
At the time of independence the laws in force in Pakistan relating to Telecommunication
were ³The Telegraph Act, 1885 (XIII of 1885)´ and ³The Wireless Telegraphy Act,
1933 (VII of 1933)´. These were extended and adapted in Pakistan through ³The
Adaptation of Central Acts and Ordinances Order, 1949 (G.G.O. No. 4 of 1949)
and Central Laws (Statute Reforms) Ordinance 1960 (XXI of 1960).
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The Act of 1885 was the primary governing telecommunication statute. There was a joint
Director General of Posts, Telegraph & Telephone under the Act of 1885. The Act
granted exclusive privilege to Government (Posts, Telegraph & Telephone [PTT]
Department to establish, maintain, working, licensing, regulating the Telegraph within or
any part of Pakistan. The government was the governing and controlling authority of
telecom sector in Pakistan. Likewise, The Wireless Telegraphy Act was enacted in order
to regulate the possession of wireless telegraph apparatus.
In 1962 Posts and Telegraph (Amendment) Act, 1962 (V of 1962) was enacted which
amended Telegraph Act, 1885, The Post Office Act, 1898 and The Wireless
Telegraphy Act, 1933. The purpose of the Amending Act was to split up the Postal
Department and the Telegraph and Telephone Department. The PTT Department
slumbered for about 30 years with no active, substantial and innovative development in
telecom sector.
The arena of development, innovation and liberalization starts from 1990-1991. By 1991
the scenario changes, The Pakistan Telecommunication Corporation Act, 1991 (Act
XVIII of 1991) was promulgated which created the independent statutory corporation
named ³Pakistan Telecommunication Corporation (PTC)´ and Telegraph & Telephone
Department was merged into PTC. The Corporation with perpetual succession took over
all the assets and liabilities of the PTT Department. In pursuance to government
competitive and liberalization policy in relation to telecom opened field to private sector
and PTC started out-sourcing few of its services i.e card payphones services and pre paid
calling card operations to private companies. Although in the Act of 1991 there was no
regulator in its true sense but attributes of regulator, to some extent, were existent in PTC.
The PTC was responsible in the field of telecommunication for development, research,
improvement in quality, advice to government and determination of tariff subject to
approval of government, maintain liaison with foreign government and other obligations
as any regulator performs.
In 1994 in order to further liberalize and open the telecom industry and to transfer the
telecommunication services to private sector and the matters connected thereto the
Presidential Ordinance ³Telecommunication Ordinance, 1994 (Ordinance LI of
1994)´ was promulgated on 13th July 1994. To promote, maintain fair competition and
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regulate the telecom industry and telecom services the regulatory bodies ³The Pakistan
Telecommunication Authority (PTA)´, ³Frequency Allocation Board
(FAB) and ³National Telecommunication Corporation (NTC)´ were established.
The independent regulator (PTA) was established for the first time in the history of
telecommunication field in Pakistan under the 1994 Ordinance. The Ordinance also
caused the federal government to incorporate the ³Pakistan Telecommunication
Company Limited (PTCL)´ under the company ordinance, 1984 which replaced the PTC.
The Company was provided the exclusivity to provide the basic telephone services in
Pakistan for a period of seven years.
The Ordinance of 1994 repealed The Telegraph Act, 1885 (XIII of 1885) and certain
sections of Pakistan Telecommunication Corporation Act, 1991. The 1994 Ordinance was
to face its constitutional death upon expiry of four month as declared in Article 89 of the
Constitution of Islamic Republic of Pakistan 1973, therefore, before its constitutional
expiry life was given to it afresh through another Presidential Ordinance No. LXXVII
of 1994 dated 7th November 1994. This Presidential Legislation under Article 89 of the
Constitution continued until the Ordinance was presented in the Parliament. The
Presidential Ordinances are Ordinances Nos. (XXIII of 1995 dated 7th March, 1995),
(LXIII of 1995 dated 5th July, 1995), (CIII of 1995 dated 30th October, 1995)
and Pakistan Telecommunication (Re-Organization) Ordinance, 1995 (CXV of
1995) dated 27th November, 1995. (XXX of 1996 dated 7th March,
1996)and Ordinance No. LXXVII of 1996 dated 4th July, 1996. Every subsequent
ordinance repealed the previous one. Finally the ³Pakistan Telecommunication (Re-
organization) Act, 1996 (XVII of 1996)´was passed on 17th October 1996.
11.2 Salient Features Of The Act Of 1996:
Some of the salient features of the Act of 1996 are:
Creation of Regulator
Regulation of Telecommunication Industry and Services
Transfer of telecommunication regime to private sector
Powers of Federal Government to Issue Policy Directives
Licensing
Establishment of PTCL as Company under the Companies Ordinance, 1984
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Creation of National Telecommunication Corporation (NTC) to provide telecom
services to armed forces, defense projects, federal government, provincial
governments and local authorities etc.
Formation of Frequency Allocation Board (FAB) with the responsibility of allotment
and management of frequency spectrum. The FAB replaced the Pakistan Wireless
Board established under ³The Wireless Telegraphy Act, 1933´ and took over the
function of the Wireless Board.
Creation of Pakistan Telecommunication Employees Trust with the object of to take
care of the interests of the employees of the Company.
11.3 Deregulation Policy 2003:
Section 8 of the Act of 1996 empowers the federal government to issue policy directives
and PTA is under obligation to adhere and comply with the directives. Deregulation
implies the removal of control of the government. It also implies the liberalization of the
telecom market.
The exclusivity of Pakistan Telecommunication Company Limited (PTCL) to provide
basic telephone services under the Act of 1996 expired on 31stDecember 2002. In July
2003 the Government of Pakistan (GOP) announced ³Deregulation Policy for the
Telecommunication Sector´. The Policy sets out the following objectives:
To increase service choice for customers of telecommunication services atcompetitive and affordable rates;
To promote infrastructure development, especially infrastructure that will increase
teledensity and the spread of telecommunication services in all market segments.
To increase private investment in private sector.
To encourage local telecom manufacturing/service industry.
Recognizing the challenge to incumbent, PTCL.
Accelerate expansion of telecom infrastructure to extend services to un-served
and under-served areas.
Liberalize the telecommunication sector by encouraging fair competition
amongst service provider.
Maintain and effective well defined regulatory regime that is consistent with best
international practice.
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The Rules also narrates the quality of services, exchange of information between the two
operators, Tariff etc.
ii. Access Promotion Contribution Rules 2004:
Means the contribution made by Long Distance International (LDI) operator/licensee to
Local Loop (LL) operator/licensee or Universal Service Fund (USF) created and
maintained by Federal Government. USF has been established for providing access to
telecom services to people living in un-served, underserved, rural and remote areas etc.
iii. Card Payphone Service Regulations 2004:
These have been issued by PTA under Section 5 (2) (O) of the Act of 1996. The
Regulations deal with terms and condition of the license, its modification, renewal and
termination, monitoring procedure, accounting & auditing, Inspection by PTA,
responsibilities, assignment, complaint systems, code of commercial practices,
relationship with customers by the payphone operators and with other operators etc.
iv. Interconnection Dispute Resolution Regulations 2004:
The Regulations provide the comprehensive procedure of dispute resolutions between the
operators.
v. Other Regulations and Guidelines:
The Pakistan Telecommunication Authority has framed and issued certain other
regulations and guidelines. These are:
Fixed Line Tariff Regulations 2004
Vehicles Tracking Services Regulation 2004
Burglar Alarm Services Regulations 2004
Amateur Radio Services Regulations 2004
Audio-tax Service Regulations 2004
Non-voice Communication Network Service Regulations 2004
Registration of Satellite Service Provider Regulations 2004
Trunk Radio Services Regulations 2004
Interconnection Guidelines 2004
Access Promotion Regulation 2005
Number Allocation and Administration Regulation 2005
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To administer the numbering plan so that there are sufficient numbers available.
To monitor compliance with national and international telecommunications
equipment supplier and service providers.
To monitor compliance with national and international telecommunications
equipment suppliers and service providers.
PTA has all the traits of a good regulator and its primary functions, powers and
responsibilities are:
To regulate the establishment, operation and maintenance of telecommunication systems
and the provisions of telecommunication services; receive and dispose of application for
the use of radio-frequency spectrum; promote and protect the interest of the users of
telecommunication; promote and available the high quality, efficient and cost effective
telecommunication services; investigate and adjudicate on complaints; grant, renew,
modify, transfer, monitor and enforce the telecom licenses; regulate tariffs and prescribe
telecommunication equipment¶s; provide guidelines and determine the terms of
interconnect arrangements .
In the larger context, we hope, that PTA shall keep up, adhere to, perform and enforce the
telecom laws without any discrimination between the incumbents and the other telecom
operators so that the healthy competitive environment could flourish and shall further
keep herself abreast of the latest development, law and technology, in telecom sector.