TechTrek Corporate Overview
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TechTrek Document Conversion and Data Capture Services Business Process Optimisation (SaaS) Document Hosting and Delivery E-Document Presentment A Corporate Presentation
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Transcript of TechTrek Corporate Overview
TechTrek
Document Conversion and Data Capture ServicesBusiness Process Optimisation (SaaS)
Document Hosting and DeliveryE-Document Presentment
A C o r p o ra t e P re s e n t a t i o n
Who we are
Members of the TechTrek team have decades of experience and a
passionate commitment to client service
TechTrek has the best people, technology and infrastructure to deliver
solutions and services that enables you to realise the full potential of
your business.
Our Credentials
Sales US$ 15 million
Employees 235
Locations Mumbai, IndiaLondonParisRome
Date of incorporation 5th June 1991
Customers 85
Our Facilities- London
ISO 9001 Certified
ISO 27001 Certified
7 by 24 Operations
100% uptime service level agreement on power
99.999% uptime service level agreement on network
Brand new equipment based on Microsoft, IBM and Sybase technologies.
Space and capacity for massive scalability.
Our Data Centres based in Central London, West London and Croydon
Our Facilities- Paris
Highly Secure Building
Scanning Services
Microfilm Production
Physical Document Storage
Our Facilities- Roma
Highly secure building
Scanning services
Physical document storage
Our Facilities- Mumbai
7 by 24 hour operation
Flexible operation
Over 250 seats
Data capture
Quality assurance
ISO 9001 Certified
ISO 27001 Certified
Our Mumbai data services centre
Why clients choose us
We are committed to our clients’ success
We believe that our success comes from the success of our clients through the applications that we run with them.
Efficiency and innovation with the application of technology to deliver their business solutions.We have built the experience and skills our clients need to deliver their business solutions, a unique combination of
usability, technical excellence and innovation.
Creating the right business model.For clients who can use an offshore approach, we distribute work globally using our onshore/offshore model.
We create the cost certainty our clients look for.Our rigorous approach to scoping, estimating and project planning delivers the cost certainty that all businesses need to be able to plan successfully.
Quality and SecurityTechTrek is an ISO certified company for quality (9001) and data security and protection (27001).
International Customer Portfolio
Our Technology Experience
Working with best-of breed technologies to deliver total
solutions to our clients.
Partners include:-
Microsoft, IBM, Sybase, Open Text, Kodak, Fujitsu, Pitney
Bowes, Sunrise.
Service, Software Products & SaaS
Services Software products SaaS
Scan to DVD Business Process docHarbor digital repository
Scan & index Document Management docHarborWith BPM
Print & mail CaptureTrack Invoice Processing
Data capture CemeTrack Expense processing
Consultancy Tracking systems
Conversions &migrations
Account opening solutions
What we do
Document & Data Conversion Services
Document Storage & Delivery Services
Business Process Optimisation
Document Management Solutions
Workflow Solutions
TechTrek Customers
• Magazine subscription processing• Data Capture from coupons
• Secure process involving data capture from hand written information by our team in Mumbai
• Supports many coupon types with up to 95 fields.
• ISO 9001 & ISO 27001 process• Captured data forwarded to through
automated payment systems – Visa, MasterCard
• Mumbai operations certified by BBC Cyber security team
• Managed websites • Designed to capture personal data• Manages payments of
subscriptions through Visa, MasterCard
Interforum a specialist Book publisher in France
France
• TechTrek are hosting approx. 25.5 Million Interforum invoices and finance
documents from our Data Centre in London. On a monthly basis we receive
and ingest circa 500,000 pages. All data is also backed up at our Paris office
to provide full business continuity.
• Approx. 200 Internal Interforum users and 15,000+ customers access the
service through the Interforum Web portal which is seamlessly integrated
via an API toolkit to the TechTrek docHarbor solution.
TechTrek Customers
TechTrek CustomersA multinational Bank
• Other Services• On site Scanning• Off site high volume scanning• E-document repository• E-mail archive
• Print & Mail• Customer statements • Marketing correspondence
• Cloud Computing Services• New Account Opening• Money Transfer Processing• Regulatory Reporting• Benefits
• Relocates branch processing to central back office to reduce costs
• Improves Service• Provides real time
Management Information
Case Study Rentokil Initial
• Print and mail of transactional document, invoices credits, dunnings & statements.
• All documents stored electronically in docHarbor and available within hours of receipt.
• Internal Users access via API to seamlessly deliver documents within their finance package, Open accounts.
• Jon Smith (Credit Control Manager) comments: “ Absolutely delighted, its super quick, easy to use and just what we wanted.”
Case Study PPG Industries
• Established a central repository in docHarbor for financial business process documents, under highly secure management, for customers, suppliers, Brown Brothers finance & management teams
• Invoices, Credits & Statements (print and e-billing)• Remittances• Purchase Orders• Cash Banking• Expense Receipts• Journals• Application Forms• Simon Thompson(Managing Director) comments: “ Really pleased with the
project delivery and ongoing service, the pay back is immediate.”
Case Study AvivaAviva plc, the UK’s largest Insurance Group and the worlds 5th largest insurer.• Aviva plc faced a complex information management challenge with a host
of disparate document management systems derived from mergers and acquisition.
• TechTrek, a specialist in the conversion of multiple formats, whether they be print streams, proprietary image formats such as Metacode, AFP, PCL whilst maintaining the integrity of the XML metadata, (sticky notes, scribbles and screen highlighting) delivered the Aviva objectives converting millions of images on time and on budget under the highest security and quality controls.
• Caroline Gillard, Aviva project delivery manager, “ TechTrek picked up the complexity of the work immediately and were contributing ideas and pro actively managing the project all the way through, most importantly, TechTrek delivered before the deadline and were very easy to do business with .”
docHarbor ®The place where documents work
SM
The docHarbor online repository and massively scalable document management technologies deliver virtualised services to the point of need: providing value in the competitive environment of
today's web enabled enterprise
Scalable – Over 20 billion pages on line, for 5,000+ clients
Global – Access from any location connected to the net
Secure – Proven secure storage
Low Cost – Delivers economies of scale
Available – Fast deployment of new services on demand
Resilient – Business continuity plans part of TechTrek’s UK investment
The TechTrek document delivery services are based on the UK docHarbor document repositoryPart of the portfolio of document services –
Scanning, data-entry, storage, document delivery including print & mail
docHarbor CustomersdocHarbor ® Online Customers
World Wide Coverage
Service ExamplesDocument Conversion
You send us batches of paper documents such as supplier
invoices or expenses receipts.
We scan the paper and our data capture team view the
document and index it.
The documents and data can be returned to you or they
can be placed in our docHarbor repository.
Service ExamplesPrint & Mail
You send us a print file. We print your documents and
put them in the post.
Delivery can be by Royal Mail or in certain areas by
alternative carriers.
Alternatively we can collect your printed documents and
get them into envelopes and delivered
Service ExamplesStamp out delivery costs
The fully weighted cost of sending a paper document to a customer
or supplier can be as high as £1.00, or more.
Its unlikely to be less than £0.30.
The comparative cost using the TechTrek e-document delivery
service can be under one penny, delivery can be within hours.
And there is a full audit trail
Service ExamplesStatements
You send us the print file. We upload into docHarbor and send a
hyperlink to your client. He logs in and collects his documents. You
both have access to the archives.
Payslips & Statutory Documents
You send us the print file. We upload into docHarbor and send a
hyperlink to your employee. She logs in to view her payslip and all
her employee documentation.
Service ExamplesShared Document Repository
You scan images and send them to us. Your supplier does the same. Now you have one version of commercial documents that you can both see. No need for both parties to keep their own versions of the same document.
Ideal for purchase orders, sales invoices, shipping notes and proofs of delivery.
No charges for user activity and no limit to number of authorised users
Simple price model
Service ExamplesShared Work Delivery
Your team needs to work with documents – we can help. We deliver the
tasks to you, fully integrated with the document repository.
(Document and task in same screen).
Perhaps you are looking to remove cost and risk from supplier dispute
resolution- We deliver tasks to process participants both in your
firm and to others in the supply chain. It ’s a fully secure service
that places responsibility, and costs, where they belong.
Service, Software Products & SaaS
Services Software products SaaS
Scan to DVD Business Process docHarbor digital repository
Scan & index Document Management docHarborWith BPM
Print & mail CaptureTrack Invoice Processing
Data capture CemeTrack Expense processing
Consultancy Tracking systems
Conversions &migrations
Account opening solutions
What we charge
Activity Based Costing
-You pay for the work we do
A variable cost for our clients
Rates agreed in advance by contract
Easy budgeting for years ahead
-We keep set up costs to a minimum
What we charge
Business Process Outsourcing
- Set up - from free of charge
- Activity Based costing per Process.
An example: Invoice capture & approval from £2.00
Business Analysis
- Contract Rates – Current daily Rate
Enterprise Architecture, Competency Analysis, Business Process Management
Notations (BPMN 2.2)
UNITED KINGDOM
TechTrek Limited28 Willow StreetLondonEC2A 4BHUnited Kingdom
T +44 20 7739 9222F +44 20 7739 [email protected]
INDIATechTrek HousePlot No.124, Road No.17M.I.D.C, Andheri (E)Mumbai 400 093India
T +91 22 6693 6446F +91 22 6697 [email protected]
FRANCETechTrek SAS165 avenue du Bois de La PieBP 67023 - Paris Nord 295970 Roissy Cdg CedexFrance
T +33 1 49 38 49 49F +33 1 48 63 26 [email protected]
ITALYTechTrek SrlVia della Magliana 872 B, 00148 Roma Italy
T +39 06 60201477 F +39 06 65471791 [email protected]
