Technology’s Impact on the Future of Meeting Space — Will You Be Ready?

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Transcript of Technology’s Impact on the Future of Meeting Space — Will You Be Ready?

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Multitasking and Connectivity

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Information Liberation

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Collaboration

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Speed

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Event apps will no longer exist.

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1990s 2010s 2030s

All events will have a virtual component.

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There will be no cash at events.

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Group business will be booked mostly online.

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Supplier professionals will become even more knowledgeable and trusted consultants.

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There will be less site visits.

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Coordinating event logistics will be automated.

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The industry processes we know today will be obliterated.

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The event business model will change. Ie. Crowdfunding

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Content will be crowdsourced or auto-generated.

We will leverage big data for attendee interest.

Attendees will curate context (ie. choose the meeting format and who they want to have speak)

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Our industry will embrace transparency.

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Hotels will do mostly group business.

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Economic impact will be the key metrics for CVBs.

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Technology will be an integrated part of the convention service team’s offerings.

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Manage

Comm.

Plan

Source

Strategize

Data

Mission

TechnologyTech

nolog

yProject

Management

SchedulingTransportation Housing

Surveys

Badges, Check-in, etc

Marketing

Design

Reg Social

Reports

Measure

Logistics

The Meeting Planning Process Pyramid

(c) Social Tables, 2014-2015

Site Selection

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TED Canada (Vancouver Convention Center)

Vancouver Convention Centre, TED

Custom Stadiums

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C2 Montreal (Arsenal)

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Innovation Zones

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Booths as Art Installations

Freeman booth at IAEE Expo! Expo! 2014

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The Old Way:Banquet

The New Way:Family Style

Out-of-the-Box:Extended Banquet Table / Serpentine Banquet

Small Dinners

Summit Outside

Social Tables Company Dinner, Newseum

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School for American Ballet, Winter Ball 2014

The Old Way:Staggered Ballroom

The New Way:Mixed Seating

Large Dinners

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The Old Way:Conference

The Old Way:U-Shape

The New Way:Hollow Rectangle

Board Meetings

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The Old Way:High Boys

The New Way:Parisian Cafe Style

Cocktail Receptions

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CONNECTING

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4,000 customers

100 countries

3 languages

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1 billion sq ft of function space

750,000 events created

100+ million attendees impacted

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a few of our awards