Technology Trends

ILM

Tiered Storage

Optical Replacement

Information Lifecycle Management

New Buzzword in the Industry “ILM is a Combination of Processes and

Technology that Determines how Data Ages and Flows Through an Environment.”

Storage Networking World

“It Helps End Users Manage Data from the Moment it is Created to the Time it is no Longer Needed.”

Storage Networking World

Information Lifecycle of Content

The Right Platform, at the Right Time, for the Right Cost

Day-to-day business, governance, and compliance

Capture

Create

Collaborate

Version

Manage

Publish

Archive Retire

Re-archive

Query

Changing Information Value of Enterprise Content

SAN Nearline Archive

10TB of Online Storage

(20% Online, 20% Inline, 30% NL, 30% Archive)

(20% Online, 20% NL, 60% Archive)

3TB @ 001/MB2TB @ $.11/MB

Reduce Storage TCO

10TB @ $.25/MB

2TB@$.25/MB 3TB @ 02/MB $783,000

2TB@$.25/MB 2TB @.02/MB 6,000*.001/MB $546,000

$2,500,000

ILM – Components Data Classification

Structured (DBs), SemiStructured (email), Unstructured (documents)

Mission Critical, Business Critical, Operational Age, Access Frequency, Performance Requirements, Availability SRM and ICM tools

Data Policies Time in a location, flow, number of copies, destruction Policy Architects should have intimate familiarity with the business

Data Management Software to implement the policies – HSM, ECM

Tiered Infrastructure Physical structures FC, SATA, CAS, Tape, WORM

ILM Classification Example & Tools

Information Classification Management (ICM) tools Kazeon StoredIQ Scentric

An emerging market

MCSI Strategy

Em

ail

Arc

hiv

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D2D

Bac

kup

HS

M

SAN

NAS

Sto

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SAN

NAS

Storage Resource Management

(SRM)

The Evolution of SRMHome-Grown

“SRM”

First-Generation

SRM Modern SRM The Business Process

None Minimum, if any Policy and best-practices implementation

– Application and filesystem policies

– Continuous, automated management

Proactive software solutions– Mission-critical application

support – Policy-driven storage

management – Automated corrective actions – Automated reporting – Multi-level thresholds with

action

API, bi-directional integration

Uniform heterogeneous platform support

The Tools Home-grown Scripts Batch files Spreadsheets

Passive software tools Monitoring Notification Reporting

The Technology

Multiple versions of scripts for each platform

Rudimentary reporting

Command line interface (CLI)

Advanced reporting

Centralized server and data repository

Graphical user interface

Typical SRM EnvironmentApplications File / printOracleSQL ServerExchange

PrimaryServer

Browser

NASDAS

SAN

Storage Neutral SAN / NAS / DAS

DatabaseServer

MailServer

Platforms Windows (NT, 2000, 2003)UNIX (Solaris, HP, Linux, AIX)Novel Netware

LAN

Process Flow - Installing & Configuring

Deploy agentsUse wizards to deploy agentsShow the agent types

Get data from agents Create scanning policiesScan data

Find key problemsIn user interface In reports

Fix problems Intelligent Actions

OptionalThresholdsDashboardSecurity

Availability• Thresholds warn you when you approach dangerous levels• Intelligent Actions automatically triggers when thresholds are breached• Reports show what files are at risk due to failed backups

Automation• Automate housekeeping tasks with Intelligent Actions• Create best practice policies to maintain healthy storage• Become operating system and storage-agnostic with Intelligent Actions

Utilization• Comprehensive reports that provide summary and file-level detail• Snapshots in the user interface provide a quick view of your filesystems, mail servers, and databases

SRM Answers to Your Questions

Hierarchical Storage Management

(HSM)

HSM

What is it? Automated, policy-based data movement with transparent

access for unstructured data in File Systems and structured data in Database and Email systems.

Implements Archiving and ILM What is the primary benefit?

Lower Total Cost of Ownership Other benefits

Regulatory Compliance and Litigation Discovery Improved Performance

databases, email, backup

Motivating Factors Archiving

Source: “Leveraging E-mail Archiving for Records and Storage Management,” Radicati Group, March 17, 2005.

HSM

Current Approaches are ineffective Just add more disk Inefficient use of high-performance, high-cost disk Manual file deletion or movement efforts Selective backup Use of Backup as Archive Key

Point!

• Often 80% of files haven’t been accessed in 30 days

• Primary storage of inactive data is costly, inefficient

Estimate based on analysis of 1995-2004 industry reports and field experience.

0

500

1000

1500

2000

2500

3000

3500

4000

1995

1996

1997

1998

1999

2000

2001

2002

2003

2004

Inactive Data

Active Data

Gig

abyt

es

Typical Enterprise Data Growth

80%

20%Active Data

Inactive Data

* If a large percentage of your data hasn’t been accessed in months, do you still need to back it up every week??

Inactive Data Consumes Storage/Staff Resources

HSM Data Model

Nearline / Removable Media

Secondary / NearlinePrimary Data-Store

End-User View Application Store Archive & Offline Store

Common Archive/Offline DataStore Shared Media Infrastructure

A A

Backup Requirement

Entire File1

BB B Entire File or Stub2Copy

C CC Stub3Copy +

Purge

D None4Move

D

SRM & HSM – Major Players

SRM EMC

VisualSRM STK

GSM Symantec

Enterprise Vault (KVS) StorageExec

IBM Tivoli SRM

CommVault Qinetix

TekTools

HSM EMC

DiskXtender Symantec

Enterprise Vault (KVS) Sun

Utilization Suite (SAM-FS)

IBM Tivoli

HP StorageWorks FMA

SATA & Tiered Storage

Microsoft PowerPoint Presentation

Optical Replacement

Content Addressable Storage (CAS)

What is CAS?A Business Perspective

Technology for effective long-term storage of massive quantities of Fixed Content

Provides: On-line access Retention for decades Object authenticity and integrity Content Protection & Security:

Business ContinuanceDisaster Recovery

Offers Lower Total Cost of Ownership

Acquisition, operation, management

Self-configured & managed Non-disruptive scalability

E-mail Archives

Check Images

Documents

Business Records

Medical Records

CAD/CAM

Fixed Content Market Segments

2004 Total Fixed Content Market

M/F Tape 38%

Misc.Devices

3%

Optical 4%CAS/Other

Disk

25%

Open Sys. Tape 30%

Market Position: An Active Archive

Definition – An archive for Fixed Content - unchanging digital assets that are retained for active reference and long-term business value

An effective archive must provide:

• Meets requirements for business continuity and disaster recovery

• Requires minimal administration Low TCO

• Massively scalable to petabytes

• Technology obsolescence protection

• Assurance content has not been modified

• Where needed, compliance with regulatory requirements

• Fast access – 1-10 seconds in multi-terabyte environments

• Anywhere, any time

ManageabilityManageability

LongevityLongevity

AuthenticityAuthenticity

AccessibilityAccessibility

LowLowUpdate RatesUpdate Rates

ModerateModerateUpdate RatesUpdate Rates

High High Update RatesUpdate Rates

ex. TRANSACTIONAL ex. COLLABORATIVE ex. ARCHIVAL

Application Data Usage

SANSAN NASNAS CASCAS

SERVICE LEVEL

CO

ST

Directo

rs

Switches

SERVICE LEVEL

CO

ST

Gateway

SAN + NAS

Integrated

NAS

SERVICE LEVEL

CO

ST

Complia

nce

Intelligent

Archive

SANSAN NASNAS CASCAS

Typical applications

Purpose

Economic Advantage

Fibre Channel Based

OLTP, data warehousing, ERP, large databases

Leverage management cost of a storage infrastructure

For transferring data between servers and storage devices

IP & SATA Based

Software development, product design and development, small databases, workgroup applications

For file sharing and economical data base connectivity

Lowest cost to connect and share files

Fixed Content

E-mail archiving, ContentManagement, Database Archiving, Medical Imaging

For fast access and assured authenticity of fixed content

Best TCO/ROI

Networked Access

CAS Positioningin the ILM Infrastructure

Centera

Storage Designed for Long-Term Active Archiving of Fixed Content

EMC Centera

The world’s first Content Addressed Storage system

Specifically designed for active archiving

Provides online access to fixed content while preserving the authenticity of data like optical,at a total cost of ownership comparable to tape archives Centera for

midsizeenterprises

Simple

Scalable

Secure

Centera Momentum

Introduced in April 2002 Fastest growing product in EMC history Over

10PB shipped through 2003 50PB shipped through 2004

More than: 1200 customers 400 partners and resellers (at launch in 2002 30+ Partners)

The #1 reason customers buy – they create an “active” enterprise archive. Online access with assured content authenticity at a TCO

better than a tape archive.

Medical Imaging (12)AGFA/Mitra AmicasDigital Healthcare DR Systems Dynamic Imaging Fuji Medical GE Healthcare* Insignia Medical Systems Kodak (VIPArchive) McKesson - PACSMedi-Face Merge

E-Learning (1)DCI

Legal Discovery /Compliance (1) OpenPages*

Call Center (3) Mercom*NICE Systems*Savatar*

E-mail / InstantMessage (10)

Axs One* CaminoSoft Zantaz/Educom* Entelagent* FaceTime* iLumin* KVS* LEGATO* Nexic* Tumbleweed*

ECM (58)Absolute Data Alliance AMCO Arcartus*Artis(ADA System)BCT*Beta Systems* CeSoft Ceyoniq* COI D.Velop daa Systemhaus DocsFlow Documentum*EDS – PLM/UniGraphics

eiStream (Identitech*)eiStream (Kovis)eiStream (ViewStar)* ELO – Digital Office Exigen FabaSoft FileNet* Heilig & Schubert Hummingbird* HylandIBM*

ImageNow (Perceptive Vision) ImageRight IMTF – Informatic InfoCamere Informatica El Corte Ingles* INSCI* IQ Doq

KnowledgeLake* MAAS MarcosInnovation* MDY*

Meridio Mobius* New Vision Systems Novamens*

Media and Entertainment /Surveillance (3)

ArtesiaS4MVirage

Backup/Archiving/Workflow (44)

AAM* Amdocs*

Anecon Anexinet*

Arkivio*Autonomy* AXS Technologies BancTec Boomerang Software CeDemension CIL Centros de Informatica S.A.*

CitecCommvault Connected* CYA Data Strategies*

Dolphin Software*Dorset Electro-Concept GFT Groupe STS

Guidance Software HyperTrust IXOS* LizardTech LuTech*

MHM Computer s.r.o. * Most Prl NetStorage Newell & Budge Nirvana Orchestria* Outerbay

Oxford Arch Digital* PDS Image* Princeton Softech* Proxy

Q-Star* Seven Ten Storage

HSM/FS Gateways (8) AvalonCaminoSoft* FileTek InnoDigital LEGATO*Storage Switch* Storigen Triade

Document / Check Imaging (6)

AFS CSC EPSIIA ImageSoft RDM Corp Unisys PIA

Mainframe (2) BMC*GFS*

Life Sciences (3) Aurora InteractiveCellomics*Scientific SW

Mainframe Gateway (2)

Bustech*Intercom**

* Compliant Edition Integration** Where supported by Comparex

200+ Centera ISV SolutionsECM (continued)OCEOptika*

PDS Image Resolutions*

RSDSaperionSER (DOXIS-ITA) Siemens Business Services System Ware* Vignette* (Tower Tech)T-Systems (ImageMaster) Union Information Unisys – Info Image* UPTIME

WindFire Technology Windream

Oil and Gas (1) Enigma Data Systems*

Backup/Archiving/Workflow (Cont’d)Synstar

Tarmin Solutions Ltd.*Total Information Mgmt U-Know

Veritas

IXOS

EMC Centera 4-Node Configuration

Lower entry price point for customers and partners

2.2 TB usable capacity Rackable configuration

Can be purchased with or without an EMC rack Same rich functionality as in all Centera

configurations

NEW

Universal Access

Centera

Anywhere, any time, any application from virtually any platform

Centera API

NFS

CIFS FTP

HTTP

Emulation

Application Database stores Content Address

for future reference

Centera performs Content Address calculation and sends address

back to application

Application server sends object to Centera over IP network

Object is created and sent to

application server

How Centera Works

LAN CACACACA

Content Addressing

10001010

Digital fingerprint

Globally unique

Location- independent

ContentAddress

algorithm

Content Address

algorithm10111011

Centera ArchitectureCentera Node

Storage nodes Min 2 with the role access node 2.8 GHz P4 processor 1024 MB DDR RAM Four x 320 GB serial ATA-II Two 1 Gbit network-interfaces One 1 Gbit to outside LAN

(copper/optical)

Centera Network Dual 24-port cube switches Gigabit Ethernet connections to

facilitate additional cubes Redundant connection to each node

Extreme Scalability Massive parallel processing Add storage: processing power,

memory, bandwidth

16-nodecube

Multiple cubes form a single cluster

Four node

Redundant Array of Independent Nodes (RAIN)

2 cubes/cabinet

Centera CentraStar O/S: Self-Managing and Self-Configuring

No complex storage-area networking management

No filesystem management

Eight-nodesGen2 CAB

+

Eight-nodeGen3 CAB

1. Nondisruptive upgrade2. One addressable pool3. Capacity automatically grows4. Complete location independence maintained5. Constant validation of content objects and structures 6. Multi-generation hardware support 7. Users shielded from hardware changes

=

No LUN / RAID Group carving or allocation

Retention and Disposition Functionality

FeaturesGovernance

EditionCompliance Edition

Plus

Enforced retention period Yes Yes

Retention classes Yes Yes

Audited delete Yes No

Configurable default retention period

Can be set by SYSOP; factory-set

to zero

Automatic default to infinity

Shredding Yes Yes

Remote management Yes No

36

Case Study: Financial-Services Firm

Decision Criteria

Improve:

Availability

Useful life of the physical device

Storage capacity

Supportability

Total cost of ownership

Centera’s Value Proposition Online availability cut access

time in half

Reduced downtime—saving $5 million per hour

Saved 120 hours per month of system-management time

Meet compliance issues, including requirement to fully "shred,“ and retention periods of seven years

Business Challenge:

Optical as the repository for regulated contentassured content integrity, but it was slow, unreliable,and time-consuming to manage and costly

LAN

Application clients

Traditional disk

Content and documents are stored on CAS

Index of contentand documents

Optical

CAS

Content anddocument applicationserver

Enterprise Content / Document Management

Case Study: Sixt AG (European Auto-Rental Firm)

Decision Criteria Improve access

time

Increase reliability

Reduce people resources

Lower total cost of ownership

Centera’s Value Proposition Significantly improved

response time

Reduced end-user and IT time focused on the solution

Using Centera saves Sixt AG $3 million per year

Business Challenge:Optical—used as the repository for five million auto-rental agreements—viewed as too slow, costly, and inefficient LAN

Desktop clients

Rental agreements stored on CAS

Optical

Centera

Rental agreement applicationserver

Enterprise Document Management

Summary“The Best of Many Worlds”

+ Online, like disk

+ WORM (Write Once, Read Many), like optical

+ Optimized total cost of ownership, like tape

+ CAS benefits:+ Guaranteed and verifiable authenticity + Duplicate elimination+ Protection from technology changes+ Self-managing, self-configuring, and self-healing

= EMC Centera Content Addressed Storage

Not previously available

ILM Summary

Definition: Processes and Tools Data Classification

SRM & ICM Data Policies

Newspaper in the Library example Data Movement

HSM & ECM Tiered Infrastructure

FC SAN, IP/NAS, CAS, Offline