May 21, 2018 Technology Services Education Technology Leadership Mentoring Meeting

May 21, 2018 Technology Transformation Team (T3) Meeting

May 23, 2018 Wireless Connectivity at Tanner Mobile Home Park Completed for the Celebration

May 23, 2018 End of the Year Campus and Service Technician Meeting

May 23, 2018 Technology Transformation Tactical Team (T4) Meeting - Sustainability

May 24, 2018 Technology Transformation Tactical Team (T4) Meeting - Finance

May 25, 2018 Closing Message and Reflection

Technology Leadership and Communication (TLC)

Week Ending May 25, 2018

Leadership and Vision

Posted by Frankie Jackson, Chief Technology Officer May 25, 2018

Leadership and Vision

Posted by Frankie Jackson, Chief Technology Officer May 21, 2018

Frankie Jackson conducted the Technology Leadership Mentoring team meeting

on Monday, May 21, 2018. The notes from the meeting are here.

Dava Clark presented the Certified Education Technology Leadership (CETL) skill

from module 2 Strategic Planning 2C and Business Management 9C with an

example of Value of Investment (VOI) as shown here. An example is as follows.

Technology Services Mentoring

Monday Mentoring Munch (M3) Team

For the leadership topic

Frankie shared a new

Performance Excellence

Framework that she is

developing that is based on

the Baldrige, CETL, the

Infrastructure Technology

Information Library (ITIL), the

American School Business

Officials (ASBO) standards,

and the American Productivity

Quality Center (AQPC).

Leadership and Vision

Posted by Frankie Jackson, Chief Technology Officer May 21, 2018

Technology Leadership Team Conducts Technology Transformation Team (T3) Meeting

Frankie Jackson led the Technology Transformation Team

(T3+) leadership meeting on Monday, May 21, 2018. The notes

from the meeting are here.

Other topics discussed in

the meeting included:

• Reviewing Key

Performance Indicators

and Results,

• Sharing gratitude,

Reviewing each leader’s

technology

transformations,

Discussing status,

priorities, and issues,

and predicting the

upcoming week’s

success.

Jenifer Miller presented Chapter 9 “Hedonic Engineering” of the

Stealing Fire book review. See his synopsis here.

Leadership and Vision

Posted by Frankie Jackson, Chief Technology Officer May 23, 2018

The Technology Services department Enterprise Communication Networks (ECN)

team, working with Layer3 Communications, Aruba HPE and Infratel, successfully

connected the Tanner mobile home park with wireless connectivity on Wednesday,

May 23, 2018. Using the district’s technology infrastructure, the mobile home park

is wirelessly connected to Kirk elementary school using Aruba’s HPE high-speed

remote wireless access points. This level of connectivity provides students the

same level of technology resources and connectivity at both school and home.

Wireless Connectivity for the Tanner Mobile Home Park

Completed In Time for the Neighborhood Celebration

May 17, 2018 - Wireless Connectivity for the Tanner Mobile Home Park Students Close To Being Complete

April 19, 2018 - Planning for the Tanner Mobile Home Park Wireless Access For

December 19, 2017- Pilot Approved to Support Students with Home Internet Access at Tanner Mobile Park

November 15, 2017- Discussions About Providding Kirk Elementary Students with Home Internet Access

Tanner

Mobile

Home Park

Kirk

Elementary

School

INFRATELMay 23, 2018 Celebration at

Tanner Mobile Home Park

Layer3 and Infratel

Connecting Wireless Access

This is a pilot project that has been under development for the past 6 months. A summary of activities leading

up to May 23rd is as follows. Additional pictures are shown on the next three slides.

Leadership and Vision

Posted by Frankie Jackson, Chief Technology Officer

Because the technology teams (ECN, Layer3, Aruba HPE, and Infratel)

could not get clearance to use the tower at Kirk elementary, they came up

with an alternative plan that included connecting the wireless access point to

the tower at Cook middle school. Without a successful, strong wireless

connection, the team moved back to the original plan of using the tower at

Kirk elementary school. The day of the May 23rd celebration, the team pulled

resources together including CFISD maintenance to run cable, and worked

with Crown Castle (the owners of the tower) to get approval to use the tower

at Kirk. By the afternoon, the wireless connection was up! This was an

AMAZAING accomplishment and demonstration of strategic partnership!

Wireless Connectivity for the Tanner Mobile Home Park

Completed In Time for the Neighborhood Celebration

Layer3 and Infratel Connecting

Wireless Access at

Cook middle school

CFISD teams, Layer3 and Infratel Connecting Wireless Access at Cook middle

school. Without a strong connection – moved the wireless access points back to

Kirk elementary school

Used the

Tower at

Kirk

elementary

school

May 23, 2018

Leadership and Vision

Posted by Frankie Jackson, Chief Technology Officer

The final push to get the wireless access points positioned with a strong connection was a sight to behold with

amazing teamwork! With Paula Ross’ leadership and David Deitsch with Ray Leung working with Layer3, Aruba,

Infratel and CFISD’s maintenance department – great success was achieved! Thank you team!

Wireless Connectivity for the Tanner Mobile Home Park

Completed In Time for the Neighborhood Celebration

Tower at Kirk

elementary school

Tanner Mobile Home Park

Dave Kapavik with Layer3 and his

engineers working with Ray Leung,

CFISD wireless engineer

Henry Deleon, Dave Kapavik, Richard

Mitchell, Doug Minderhout (Layer3) and

Richard Heffelfinger (Aruba)

DOING WHATEVER IT TAKES TO SATISFY

CUSTOMER NEEDS AND EXPECTATIONS

May 23, 2018

Leadership and Vision

Posted by Frankie Jackson, Chief Technology Officer

The Look of Success by an Amazing Team!

Wireless Connectivity for the Tanner Mobile Home Park

Completed In Time for the Neighborhood Celebration

Dave Kapavik with Layer3 and his

engineers working with Ray Leung,

CFISD wireless engineer

Dave Kapavik (Layer3), Paula Ross, Becky

Cook, Richard Heffelfinger (Aruba) and

Frankie Jackson

May 23, 2018

Dave Kapavik, David

Deitsch, CEO of Infratel

Ray Leung,

CFISD

Wireless

Engineer

INFRATEL Wireless

Installation Technicians

Great news! CFISD received

the Texas Lending Grant

and will include the same

wireless coverage at 4 more

CFISD schools: Cy-Falls

high school, Labay middle

school, Hairgrove and

Owens elementary schools.

May 23, 2018 Celebration at

Tanner Mobile Home ParkThe success of this project is significant. To

the team’s knowledge, there isn’t another

project like this in the state or possibly in

the nation. Though there are monthly

broadband and LTE (radio frequency)

implementations, there is a monthly

reoccurring charge for connectivity. Exciting

opportunities for students are on the way!

Leadership and Vision

Posted by Frankie Jackson, Chief Technology Officer

End of the Year Campus and Service

Technician Meeting

Frankie Jackson presented at the end of the year campus and service technician meetings on May 23, 2018.

She presented on high-performing, world-class teams and what they do to produce results. She emphasized the

team’s results with an emphasis on Great8 Expectations. A copy of her presentation is here. The meeting was

split into two meetings with a catered lunch in between. The agenda was packed with information including end

of the year thank yous, summer school information and a recap of the year!

More pictures are on the next slide.

May 23, 2018

Jennifer Miller

Jay

Johnson

Leadership and Vision

Posted by Frankie Jackson, Chief Technology Officer

End of the Year Campus and Service

Technician Meeting

The following pictures show the excitement and pride of technicians during the end of the year campus and

service technician meeting.

May 23, 2018

Technician Appreciation Luncheon!

Leonard Chance Larry BarriosEric Pina and

James Costello

Leadership and Vision

Posted by Frankie Jackson, Chief Technology Officer May 23, 2018

Technology Transformation Tactical Team (T4) MeetingSustainability - Focus on Leadership and Vision

Transformation Reflections

Frankie Jackson met

with Jay Johnson,

Larry Barrios, Doug

Baker, and Frank

Adian on May 23, 2018

in a Technology

Transformation

Tactical Team (T4)

meeting. The focus of

the meeting was on

continuous

improvement! A list of

needs are identified

and will be worked as

a priority.

• Need to conduct a KPI yearly analysis

• Need to analyze Great8 results at the highest level

• Need to conduct technician training over the

summer (paid or comp time)

• Need a 3 year trend analysis for response time

Frank Adian Larry Barrios, Jay Johnson and Doug Baker

• Need to increase Great8 expectations

• Need to measure which technicians help others

• Need more contributions and recognitions.

• Need to update our training offerings and make

available on the website

Leadership and Vision

Posted by Frankie Jackson, Chief Technology Officer May 24, 2018

Frankie Jackson met with John Crumbley and Eric May on May 24, 2018 in a Technology Transformation

Tactical Team (T4) meeting. The purpose of the meeting is to team with staff for transformation where there

is a focus on improvement that creates an environment for the team to produce its best work.

Transformation Reflections• Planning to spread Dava Clark’s Laserfische Workflow programming skills with the business services and

finance departments. This will increase the value and organizational capacity in workflow programming.

• Reviewed EAC security processes for printing payroll stubs. Also researched e-mailing payroll stubs

• Looking at upgrade options and decisions of eFinance 5.3

• Going through every system and looking for personal information and removing it

• Working to link progress to the DIP on the website.

• Working with punchout (Amazon, School Health, School Specialties) as a way to be more efficient.

Technology Transformation Tactical Team (T4) MeetingBusiness Services and Finance - Focus on Leadership and Vision

• Talked about moving eFinance

out of Bleyl to Data Center 4.

Purchase 2 new servers to

house the SQL database

(always on like eSchool) for

Data Center 3 and Data

Center 4 <this is set for

approval at the June 2018

Board Meeting>. Also need to

Upgrade SQL to the latest

version of eFinance John Crumbley and Eric May

Leadership and Vision

Posted by Frankie Jackson, Chief Technology Officer

Closing Message and Reflection for the Week

Be the

Districtthat

Transforms

Education

LEAD in Providing

World-Class

Technology Services

in K-12 Systems

Core Values

Efficient

Accessible

Systematic

Highly-Skilled

Student-Focused

Service-Oriented

Leadership

We Transform

Education

May 25, 2018

I participated in the end of the year Voice of the

Customer technician meeting on Wednesday.

During my part of the agenda, I focused on our

results. I reflected on how much time and

energy has gone into refining the Great8 expectations and

working all year long to perform to the very best of our

ability. The results show and I was so proud. The meeting

was a great success. The lunch and fellowship with the

team was even better. I appreciate our staff. Thank you for

all you do and have a great summer. Frankie Jackson

Leadership and Vision

Posted by Frankie Jackson, Chief Technology Officer

Home Page Updates for the Week and

Technology Leadership Contribution Rating

May 25, 2018

Wireless Connectivity at Tanner Mobile Home Park Completed for the Celebration

End of the Year Campus and Service Technician Meeting

Home Page Updates

Performance Excellence Transformation and Contribution Rating for the Week

Leadership Transformations and Contributions Level(L, M, W)

Wireless Connectivity at Tanner Mobile Home Park Completed for the Celebration L

End of the Year Campus and Service Technician Meeting L