Technologies Pvt. Ltd.

MOVING NODE

BPO Services

¤ Company Overview¤ Business Portfolio¤ BPO Infrastructure¤ Services Provided¤ Outsourcing¤ Quality¤ Risk Mitigation¤ Legal Certification¤ Contact us

5 year old group of companyPrivate Limited with legal documentationBusiness focus on BPO with D.O.T.

Registration24/7 state of art call center in IndiaCreating the perfect customer experienceMore than 20 employees

Company Overview

Business Portfolio

Auto loan lead generationCanada insurance lead generationCanada mortgage lead generationSoftware support and testingWeb designingWe provide range of services from Tele-sales, Customer Services, Loyalty / Customer Retention and Remote Technical Support.

• MNPL operates a scalable and robust technology infrastructure consisting of proprietary and customer developed applications and a completely converged secure global network.

•All critical components have redundancy and are designed to seamlessly allow redirecting traffic from one location to another. MNPL can integrate its systems with their client applications to align with client business process.

• 20 seats capacity call center in Ahmedabad• In-built resilience to ensure 100% uptime• 1 Mbps Bandwidth lease line• Auto dialer on each and every system• 24 x 7 technical support

BPO Infrastructure

12 seats x 12 hours - Tele sales campaign for leading life insurance Provider in Canada

30 seats x 12 hours – US lead generation campaign for DIPL.

20 seats x 12 hours – US lead generation campaign for Nortel.

8 seats x 14 hours – Domestic Support center for Big Idea Pvt. Ltd.

5 seats x 8 hours - B2B Appointment fixing for high value software products for Ahmedabad Software

Services Provided

Outsourcing

• India represents 66% of the offshore BPO market. This is augmented by substantial revenue from internal operations and a sizable amount of US firms setting up their own delivery centers outside India.

• To substantiate the above observations are the facts that India has a booming IT industry with strengths that are recognized across the countries of the world; After the US, India triumphs as a country with the largest English-speaking population; Regulatory benefits like 100% foreign ownership in IT-enable services industry also plays to India’s advantage.

• We have lot off voice and not-voice process with good payout cycles.

¤ Consistent and committed delivery of value to our customers and innovate to continually improve our offerings by review of people, and processes.

¤ Well documented policies and processes – As per D.O.T. Criteria

¤ Innovation and continual improvement – integral part of our QMS framework

¤ Six Sigma methodology for continual improvement of processes and performance.

Quality

Key components of Risk are inProcess Mitigation

¤ Proven migration and management methodology¤ Experienced process migration teams¤ Phased migration capability

Disaster Recovery and Business Continuity¤ Our delivery infrastructure provides multiple levels of

Disaster Recovery, available all processes as a chargeable service.Information Security

¤ MNPL practices various methods to achieve data security needs of customers and for its internal need of securing information assets.

Risk Mitigation

Incorporation Certificate Department of Telecommunication Certificate

Legal certification

Address:-Moving Node Technologies Pvt. Ltd.304, 305, Vi Murti Complex,Opp. Oxford Tower, Gurukul,Ahmedabad-380052 (India).

Contact PersonName: Ashutosh Maheshwari , CMDPhone:- +91 8866611122Skype: ashutosh_genE-mail: ashutosh_gen@yahoo.com

CONTACT US