TECHNOLOGIES FOR KNOWLEDGE MANAGEMENT

By

Murtala Lawal 1122300037

El Badawiy 1122300025

Outline

INTRODUCTION WHY DO WE NEED KM TECHNOLOGY THE ROLE OF KM TECHNOLOGY WEB 2.0 AND KM KM TECHNOLOGY FRAMEWORK KM TOOLS

TECHNOLOGY AND KM

Technology is one of the four pillars of KM which support and enable KM strategies and operations.

(Stankosky 2005) KM is to coordinate an organization's

people, technology, processes and organizational structure.

(Dalkir 2005)

 

KM Technologies

Trying to implement a KM systems without technology is extremely difficult but the technology on itself does not make the KM system work; it can facilitate and enable connections and communications but it will not make them happen.

(Gamble and Blackwell, 2001)

Why do we need Technology in KM ?

CULTURE If the culture of

collaboration and knowledge sharing

does not exist, adopting more

technologies will not yield much benefit to a KM

implementation.

TECHNOLOGYAll activities

involved in the knowledge life cycle

such as capture, organization,

retrieval, distribution and maintenance are also supported by

technology

Role of Technology in KM

The main role of technology in KM is to help people share knowledge through common storage so as to achieve economic reuse of knowledge.

Where to use the Technologies ?

Benefits of using Technology in KM

Spreading Knowledge would be easier

Decision making process can be done faster

Helps employee to adopt to the new culture of knowledge sharing

Enhance communication

Web 2.0 and KMWeb 2.0 speed up KM

Web 2.0 websites allow users to do more than just retrieve information. By increasing what was already possible in "Web 1.0", they provide the user with more user-interface, software and storage facilities, all through their browser.

KM use Web 2.0 sites to

Share what you have learned, created, proved

Innovate to be more creative, inventive, imaginative

Reuse what others have already done Collaborate to take advantage of what

others already know Learn by doing from others and from

existing information

Class ActivityWhat tool would you use to ?

Publish your ideas for others to read or comment

Inform colleagues about new information Improve a document with coworkers Meet new people to develop new ideas Ask for help Listen to an expert See what other people think about an

issue

KM Technology Framework