Technological innovation in government: toward open and smart government symposium

IMPROVING PEOPLE’S LIVES BY CHANGING HOW WE GOVERN

THEGOVERNANCELABwww.thegovlab.org

APRIL2014

TALK 2


The Governance Deficit

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of U.S. adults have (a great deal of confidence) in the

presidency in 2013

17%

Gallup Poll, “Confidence in Institutions.” June 2013

have a great deal of trust in Congress in 2013

(the lowest level since first surveyed in 1973)

of general population across 25 countries that trust

government to always do what is right in 2012

10% 43%

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“Every day in Washington is Election Day”President Obama

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The “dysfunction gauge has moved into the danger zone.”

Its Even Worse Than It Looks (2013) Norman Ornstein and Michael Mann

TALK 6


Reasons for Optimism

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Rainie Lee, and Aaron Smith, Kay Lehman Schlozman, Henry Brady, Sidney Verba, Social Media and Political Engagement.

Pew Internet & American Life Project. October 19, 2012.

of U.S. adult internet users that have gone online for

raw data about government spending and activities in

2010

40% of U.S. adult internet users go online to read the text of

legislation

22% 64.5mAmericans volunteered

through or for an organization at least once between September 2011

and September 2012

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A NEW APPROACH TO GOVERNANCEReinventing Democratic Institutions

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A New Approach to Governance

�� Complex problems, from climate change to poverty, will require collaboration to tackle.

�� The last decade has seen remarkable advances in technology but our democratic institutions have been slow to adopt.

�� Citizens have expertise, experience, talents, ideas and abilities that could offer new insights and solutions.

�� A new vision of governance is emerging: one where leaders and citizens work together – enabled by technology – to solve society’s biggest problems and create a new form of democracy.

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New Approaches

Brazil – through participatory budgeting, more was spent on education and sanitation, and infant mortality dropped by 20%

U.K. – “nudges” are helping citizens to make healthier choices related to smoking, teenage pregnancy and more.

U.S. – EPA citizen science projects expose rampant air pollution and push large polluters toward more environmentally friendly practices.

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THE CENTRAL HYPOTHESIS

When governments and institutions use technology to open themselves and partner with citizens to make decisions, they are more legitimate and effective.

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WHY THIS APPROACH TO GOVERNANCE IS COUNTERINTUITIVE

Many observers believe that opening up and increasing public engagement:

�� Does not lead to effective decision-making or problem-solving.

�� Doesn’t work because lack of time, education, and motivation can keep people from engaging or can make their participation unhelpful.

�� Is a sham because decisions are ultimately made by government officials, often in secret, and often in ways that are determined by party politics.

��Will never work because government officials are not willing to admit they need help formulating problems, fail to formulate them meaningfully, or are not ready to adopt collaborative solutions.

�� Could even increase corruption, bias and regulatory capture.

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What Works? And Why?

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DO DOLEARN

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RESEARCH THAT MATTERS

Que

st fo

r fun

dam

enta

l und

erst

andi

ng?

Consideration of use?

Pure basic research

High

High

Low

Low

Use-inspired basic research

Applied Research

Bohr Quadrant Pasteur Quadrant

Edison Quadrant

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Three Lines of Inquiry

Shared Governance: Distributing Responsibility

Open Data Governance: Pushing Data Out

Smarter Governance: Getting Knowledge In

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http://vivo.ufl.edu/

If only we knew...how to match citizens’ expertise with societal problems

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Disclosing/Finding and Matching Expertise

Asking for Help

Impact

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If only we knew...how to make government data more useful

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Data-providing agencies

New insights from data users

Impact

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Richard Price, “PulsePoint Citizen Responder CPR/AED Mobile App: When Minutes Matter,” September 6, 2013

If only we knew...how to empower citizens to seek solutions themselves

TALK 24


TALK 25


Incentives for Peer–to-Peer governance

Impact

TALK 26


The GovLab

ACADEMYmentoring, coaching, and pedagogy to boost civic innovation

OBSERVATORYcurated knowledge from the broad field of open governance

RESEARCH NETWORKan interdisciplinary group of experts addressing 21st century problems

LIVING LABSaction-research projects with real- world partners to address specific governance challenges

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How We Work

Chair: Beth Simone Noveck (New York University/ Massachusetts Institute of Technology (MIT)Network Coordinator: Andrew Young (New York University)Chief of Research: Stefaan G. Verhulst (New York University)FACULTY MEMBERS:

�� Sir Tim Berners-Lee (Massachusetts Institute of Technology (MIT)/University of Southampton, UK) �� Deborah Estrin (Cornell Tech/Weill Cornell Medical College)�� Erik Johnston (Arizona State University)�� Henry Farrell (George Washington University)�� Sheena S. Iyengar (Columbia Business School/ Jerome A. Chazen Institute of International Business)�� Karim Lakhani (Harvard Business School)�� Anita McGahan (University of Toronto)�� Cosma Shalizi (Carnegie Mellon/Santa Fe Institute)

INSTITUTIONAL MEMBERS: �� Christian Bason and Jesper Christiansen (MindLab, Denmark)�� Geoff Mulgan (National Endowment for Science Technology and the Arts – NESTA (United Kingdom)�� Lee Rainie (Pew Research Center)

opening-governance.org

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How We Work

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Ideas and suggestions: [email protected]@nyu.edu

Technological innovation in government: toward open and smart government symposium

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