TECHNICAL TEMPS V1.9-1116

Recruitment can be expensive,good recruitment saves you time and money...

IntroductionWith our new, purpose built head o�ce in Witham, our independent recruitment agency is still overseen by

Managing Director - Robyn Holmes, who opened the agency back in 1992. With 6 divisions and a team of 30+ we recruit fora diverse client base, across Essex, Su�olk and beyond. We provide consistent management of your temporary

workforce and seamless recruitment of your permanent sta�, enabling you to concentrate on your core business.

Our success is built upon the experience and expertise of the people who work for us, and our principle of only selecting themost relevant candidates for our clients.

You can expect a thorough and personal service �om our recruitment consultants, who are dedicated to a speci�c division inwhich they have an in-depth knowledge. �ey take the time to properly understand our clients’ needs, leading to long term

working partnerships. Our candidates are chosen by their experience and expertise and not their availability.In short we are dealing with people and not just CVs, quality not quantity.

Our goal is not to be the biggest agency, but simply the agency of choice for clients and candidates across East Anglia.

Prime Appointments Limited V1.9/1116

Why Choose Prime Appointments?Over 24 years of recruiting in Essex and Su�olk.

Independent agency with extensive local knowledge.Good reputation and experience within the industry sectors, with a proven track record.

A team of great people with longstanding company service.Specialist recruiters in business sectors.

A consultative approach geared entirely to meet our client’s requirements.


Our Specialist DivisionsWithin our specialist divisions we cover many di�erent job roles. In addition we are always happy to work with you

on a more speci�c job speci�cation for a bespoke requirement.

Industrial: Assemblers, Production Operatives, Forkli� Drivers, Warehouse Assistants, Machine Operatives, Loaders/Unloaders, Pickers/Packers, PCB Assemblers,Food Processing, Food Packing, Handling Sta�.

Technical & Engineering: Production/Manufacturing, Welders, Fi�ers, Machine Operators, Maintenance Engineers.

Health & Social Care: Healthcare Assistants - Elderly Care, Dementia, Learning Disability, Care Home Managers. Registered Nurses - General Nurses,Mental Nurses, Learning Disability Nurses, Speciality Nurses, All levels up to Matron.

Commercial, O�ce & IT: Customer Service Advisers, PA and Secretarial, Legal Secretaries, Data Entry, Marketing, HR Managers - Quali�ed & Non-Quali�ed,Sales - Internal & External, Telesales Sta�, Administrators, Receptionists. Systems Administration and Analytics, So�ware and Website Development,

IT Support and Technical Consultants, QA and Testing.

Accountancy & Finance: Accounts Payable and Receivable, Credit Control, Payroll, Bookkeeper, Accounts Assistant, Part-Quali�ed and Quali�ed Accountant,Management Accountant, Finance Manager, Financial Controller, Finance Director, Cost Accountant.

Construction: CSCS Labourers, All Trades, CPCS Plant Operatives, SSSTS/SMSTS (Site Supervision/Management), Estimators, Surveyors, Designers, Project Managers.


Our Service Values

As a company we have moral obligations as well as commercial ones and we pride ourselves on our customer service,fairness and integrity. We want our customers not to just be pleased with our service but delighted.We always welcome feedback and constantly re-evaluate and enhance our service to re�ect on this.

We have transparent and simple Terms of Business.Clear and accurate invoicing system, this can be tailored to suit your company requirements.

All candidates are fully referenced and eligible to work in the UK.We work hard to match candidates carefully with clients’ individual requirements.

We look a�er our temporary workers and have good team morale.We are fully versed and compliant with Agency Worker Regulations.

We are ALWAYS prepared to go the extra mile.


Temporary RecruitmentWe currently supply over 500 Temporary Sta� across Essex and Su�olk.

We always interview face to face all our Temporary Workers, we hold full records with either a full length UK Birth Certi�cate or a current Passport.

We are rigorous with our referencing procedure, obtaining 2 employment and 1 personal reference prior to candidatesstarting work or within a 4 week maximum period a�er the assignment commences.

We have access to a large workforce of registered candidates with varied skills working in warehouses, factories,o�ces, care homes and many other business types.

We are easily contactable and able to react quickly and e�ciently to emergency sta�ng issues and shortages.

�e o�ce is manned between 7.00am and 5.30pm, in addition we operate an out of hours servicefor short notice and unexpected bookings, during evenings and weekends. Out of hours number: 07971 239788

We always invite �ank review of our temps‘ standard of work, it helps us build up a professional picture of theirskills to ensure we place them in the right assignment.

We aim to take the hassle out of short term recruitment providing you with a resource you can turn on and o�to suit your business requirements.


Permanent RecruitmentWe have a great track record for placing skilled permanent sta� in �ont-line, senior management and support roles.

We source candidates for full and part time permanent positions, also providing various contract solutions.

We reach candidates using the key external job sites, our own extensive database, our website and also throughrecommendation - people o�en come to us to be represented in the job market.

SEO is key to our pro�le being a prominent feature online and we make signi�cant investment to ensure we havea strong presence to a�ract great candidate choices for our clients.

We ensure all candidates have a good recruitment experience regardless of their success, safe guarding ourclients’ brand and reputation in the marketplace.

We manage candidates through their notice period and maintain close contact once they are onboardduring their probation period.



Our PeopleOur divisions are manned by industry specialists giving you reliable advice and an individual point of contact.

Recruitment is all about people and we place huge importance on having the right people in our team.

Robyn Holmes Chris van Aalst Peter Holmes Colin Tren�eld Maria Kelly Lorraine Anastasiades Jack O’Brien Technical & Eng. Chris Mason Daniel Maund Caroline Reed Tom George Michael Chitty Managing Director Finance Director Director Sales Director Design & Marketing Manager Compliance & Operations Manager Construction | Manager Industrial | Senior Consultant Industrial | Consultant Industrial | Consultant Industrial | Trainee Consultant Industrial | Resourcer

Ben Bridle Technical & Eng. Julia Sherlock Technical & Simon Clark Technical & Eng. Luke Langton Technical & Annabel Schwier Technical Carl Bashford Technical & Eng. Holly Warren Technical & Nicola Edmead Gill Tye Sue Sontag Suzanne Coles Commercial, Michelle Marples Construction | Team Manager Engineering | Consultant Construction | Consultant Eng. Construction | Consultant & Engineering | Resourcer Construction | Consultant Engineering | Resourcer Health & Social Care | Consultant Health & Social Care | Consultant Health & Social Care | Compliance O�ce & IT | Senior Consultant Commercial, O�ce & IT | Consultant

Kate Ellis Commercial, Josh Ripton Commercial, Jackie Pawsey Accountancy James Godfrey Accountancy Terry Regan Jackie Downs Sue LeCompte Donna Maiden Esme Hollier Katie Holmes Jo Mangan O�ce & IT | Consultant O�ce & IT | Resourcer & Finance | Senior Consultant & Finance | Consultant Finance Controller Accounts Assistant Accounts Assistant Project Coordinator Design & Marketing Assistant Design Assistant Receptionist

DirectorPeter Holmes

Sales DirectorColin Tren�eld

Managing DirectorRobyn Holmes

Finance DirectorChris van Aalst

Commercial,O�ce & IT

Industrial Technical, Eng. & Construction

Senior ConsultantChris Mason

Team ManagerBen Bridle

Marketing ManagerMaria Kelly

ConsultantCarl Bashford

ConsultantSimon Clark

Design AssistantKatie Holmes

ConsultantDaniel Maund

Accounts AssistantJackie Downs

Operations & Compliance ManagerLorraine Anastasiades

Health & Social Care

ConsultantNicola Edmead

ConsultantGill Tye

Quality ComplianceSue Sontag

ConsultantJulia Sherlock

ResourcerMichael Chi�y

Trainee ConsultantTom George

ResourcerJosh Ripton

ConsultantCaroline Reed

ConsultantLuke Langton

ResourcerHolly Warren

ResourcerAnnabel Schwier

Project CoordinatorDonna Maiden

ReceptionistJo Mangan

Financial ControllerTerry Regan

PayrollSue Lecompte

Senior ConsultantJackie Pawsey

Senior ConsultantSuzanne Coles

ConsultantKate Ellis

ConsultantMichelle Marples

ConsultantJames God�ey

Marketing AssistantEsme Hollier

ManagerJack O’Brien

Marketing Accounts

Administration

Finance &Accountancy

Organisational Structure



Temporary Worker RegistrationWhen registering, all temporary sta� are issued with a Prime Appointments’ Handbook giving

them key information about suitable conduct in the work place and for their safety and well-being.

We are rigorous with our referencing procedure, obtaining 2 employment and 1 personal reference prior to candidates starting work or within a 4 week maximum period a�er the

assignment commences.

�e handbook includes a copy of candidate’s Contract of Employment and details all aspects of H&S, Pay, WTD and AWR along with Out of Hours contact numbers for emergencies.

As part of our standard registration procedure we carry out a basic assessment for Maths and English.

Payment of Temporary WorkersOne invoice with no hidden additional charges making business simple and transparent.

All charges are inclusive of holiday pay, SSP, SMP, NI and ENI.

Our payslips are clear, concise and user �iendly, by way of secure passcode candidates can access documents online.

All calculations - holiday pay, SSP, SMP etc. are clearly detailed on payslips.

We pay all of our temporary workers weekly.

Our experienced Accounts Team support our Temporary Sta� with payment queries, accrued holiday and providingclear explanation when queries arise.


Candidate Payslip and Client Invoice


example

Prime Appointments Limited Company No. 2704145 Group VAT No. 208 9333 03Managing Director: R Holmes | Director: P Holmes | Finance Director: C van Aalst | Sales Director: C Tren�eld

P A Y S L I P

Temporary & Permanent Recruitment Specialists

Industrial | Technical & Engineering | Health & Social CareO�ce & Commercial | Accountancy & Finance | ConstructionWitham O�ce: 98a Newland Street, Witham, Essex CM8 1AH T/01376 502999Sudbury O�ce: 31 Market Hill, Sudbury, Su�olk CO10 2EN T/01787 [email protected] | www.prime-appointments.co.uk

example

Prime Appointments Limited Company No. 2704145 Group VAT No. 208 9333 03Managing Director: R Holmes | Director: P Holmes | Finance Director: C van Aalst | Sales Director: C Tren�eld

I N V O I C E

exampleexample

Specialist Recruitment Agency - Essex & Su�olk Industrial | Technical & Engineering | Health & Social CareCommercial, O�ce & IT | Accountancy & Finance | Construction

Head O�ce: Austin House, Newland Street, Witham, Essex CM8 2BA T: 01376 [email protected] | www.prime-appointments.co.uk


Head O�ce: Austin House, Newland Street, Witham, Essex CM8 2BA T: 01376 [email protected] | www.prime-appointments.co.uk

Health & SafetyWe have a comprehensive interview procedure covering all aspects of Health & Safety.

Manual Handling is explained and demonstrated by certi�cated personnel.

Personal Health Assessment is completed by the candidate, detailing medical history, medication and �tness to work.


Compliance & LegislationWe always interview face to face all our Temporary Workers, we hold full records with either a

full length UK Birth Certi�cate or a current Passport.

As part of the induction procedure we have forms completed and signed by the Temporary Sta� forCapacity to Work in the UK.

As a member of the Recruitment Employment Confederation (REC) we receive updates on Industrial sector legislationand regulation updates across a broad spectrum. �is helps us to ensure we are compliant and meeting best practice.

Our Contract of Employment for Temporary Sta� covers the WTD so employees know and understand their entitlements.


Agency Worker Regulations (AWR)We follow AWR legislation very carefully, approaching the 12 week quali�ing period for a temporary worker we willcontact you and ask you to complete an AWR form. To ensure we both meet legislation and audit requirements youwill need to provide us with pay and holiday details for directly employed sta� in a similar role so we can implement

any changes. O�en directly employed sta� are paid at the same rate we pay our temporary workers so there is noupli� in our rates.

We send a con�rmation le�er to the temporary member of sta� to ensure they are aware of their pay andholiday entitlement a�er the 12 week period.


Auto-enrolment Pension SchemeAs an ethical business we are proud that we directly employ our Industrial sta�. We introduced our “NOW’

Pension Scheme on 1st February 2014, giving all our Temporary Workers access to a pension.

1% is included in the charge rate to our clients to allow for their pension contribution. Since the start ofthe program, to date, we have only had 6 people opt out.


What you can expect...A �iendly and thorough service.

Professional and personable people to deal with.One point of contact to manage your account.

Complete support throughout the recruitment process.Quality CV searches, �nding the right people for the right job.

Fair and transparent fee structure.

And most of all, an additional resource to your business...we really do believe in a working partnership, adding real value to your operations.



Head O�ce: Austin House, Newland Street, Witham, Essex CM8 2BA T: 01376 502999

[email protected] Out of Hours Emergency - Industrial: 07971 239788 | Social Care: 07972 549708

TECHNICAL TEMPS V1.9-1116

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