TECHNICAL DOCUMENTATION · 2020. 7. 21. · Modern technical documentation should be oriented on...

TECHNICAL DOCUMENTATION

´ PRECISION WITH HIGH-PERFORMANCE TECHNOLOGY

´ EFFICIENCY THROUGH COMPETENCY, EXPERIENCE AND A COMPREHENSIVE PORTFOLIO

´ HIGH FLEXIBILITY AND ABSOLUTE DEADLINE COMPLIANCE

OUR SERVICES AT A GLANCE

TECHNICAL DOCUMENTATION AND SCIENTIFIC ILLUSTRATIONModern technical documentation should be oriented on the ʹmediaʹ approach of the user. Professional communication is characterised by a clear, structured, easily comprehensible language combined with universal user-friendliness. To meet these requirements, our specialists rely on the supporting effects of a target-group oriented language combining image and text in order to visualise complex and extensive illustrations – ʹbecause a picture explains more than a thousand wordsʹ.

Our team will take care of all processes associated with technical communication for you, for example, information rights, generating, processing and managing your data as well as the integration of digital media into your system.

Thomas Ahrens Manager Engineering

Customers can expect short delivery times with the highest quality standards from us. Challenge us – even with special problems. Our goals are satisfied customers and lasting partnerships. I stand up to meet these demands.

Jürgen SchillerHead of Engineering Center

RISK-ANALYSIS FOR CONTINUOUS QUALITY ASSURANCE´ Process-efficient, (partly-) automated recording of engineering-data´ Content creation i. a. using the software ʹSafexpertʹ, approved by the automobile industry´ Analysis, modularisation and use of documentation contents for global markets´ Well-founded methodology and proven procedures guarantee structured processes´ Shorter product development and life cycles as well as valid legal certainty´ Our technical strengths are your marketable advantages

GUIDE OR INSTRUCTION – HANDBOOK OR HAND-OUTSBefore our experts compose texts they first learn about your business, your products and their users. A targeted editorial guide clarifies the form the publication will take and also delineates the requirements on content. Multi-dimensional illustrations support the writing style and solidify the ʹLook and Feelʹ for conceptual execution in the sense of the product. In order to shorten your product launch period, we draw up the technical documentation parallel to development.

FORMS OF PUBLICATIONS AND PUBLICATION MEDIAComplex facts or sequences of action can often only be visualised within restrictive limits using static images. For that reason, our experienced authors also use multi-media animations and/or video-sequences, especially in order to make your web presence ʹmore tangibleʹ. This interplay of interactive animations makes technical impressions easily visible and explicable without the need to overcome language barriers. These ʹmovingʹ information solutions are mediated by advanced and continuing education programmes that closely mimic real cases.

CONTENT-MANAGEMENT – LIFE CYCLE OF DIGITAL INFORMATIONBy bundling work, processes and tools, it is possible to efficiently manage large quantities of data in customer-focused editing systems and keep versions up-to-date. In doing so the know-how relating to the digital content is permanently saved in a ʹWiki-Libraryʹ for re-use in different con-texts. By means of this kind of department and/or division specific arrangement of database-like structures, employees are able to integrate flexibly and efficiently developed knowledge into the subsequent product development – ʹTime to Marketʹ.

PRODUCT-RELATED DOCUMENTATION OF DATA AND INFORMATION´ Topic-related research for the development of customised solutions´ System descriptions of product definitions/specifications, operating manuals´ Compliance with guidelines and rules of the customer/supplier´ Controlled use of ʹdiverseʹ languages to reduce translating costs ´ Digital image processing for didactic visualisation and combining synergies´ Use of the most modern printing technologies including web-based solution/delivery from

a single source

START-UP, MAINTENANCE AND SERVICE ´ Formulation of instructions for service, testing, maintenance and repairs´ Transparent documentation of built-in-, assembly- and working-parts´ Layout and life cycle assurance on maintenance-intensive components´ Taking manufacturerʹs requirements into account in the development of maintenance

instructions´ Full-Service – from drafting, advanced training to service and support´ We also offer you close customer relations with technical editors on-site

NORMS AND GUIDELINES RESEARCH AS WELL AS DIRECTIVES AND LAWS´ DIN, EN and ISO-norms´ EN 82079-1:2012 – Preparation of instructions for use; VDI 4500 ʹTechnical Documentationʹ´ Guideline 2006/42/EG (Machine Guideline) as well as electromagnetic compatibility (EMC)´ Company standards and product-dependent guidelines´ Compliances with the safety guidelines of the Association for Technical Communication e. V.

(tekom)´ Definitions of legal certainty and laws under the European understanding of law

OUR SERVICES AT A GLANCE

TECHNICAL DOCUMENTATION · 2020. 7. 21. · Modern technical documentation should be oriented on...

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