TECHNICAL COMMITTEE:LITD14 Ref: Date LITD 07/T- … 3556 -3365)_20052015.pdf · TECHNICAL...
Transcript of TECHNICAL COMMITTEE:LITD14 Ref: Date LITD 07/T- … 3556 -3365)_20052015.pdf · TECHNICAL...
WIDE
CIRULATION
DOCUMENT DESPATCH ADVICE TECHNICAL COMMITTEE:LITD14 Ref: Date
LITD 07/T- 61-66&T-50 18-05-2015
--------------------------------------------------------
ADDRESSED TO:
All Members of Software and system engineering Sectional committee, LITD 14
All Principal Members of Electronics and Information Technology Division Council (LITDC)
All Members of all the Panels of LITD 14 Sectional Committee
All others interested
Dear Sir(s),
Please find enclosed the following Draft Indian Standards in Wide Circulation in Annex.
Kindly examine these draft standards and forward your views stating any difficulties which you
are likely to experience in your business or profession, if this is finally adopted as a National
Standards.
Last Date for comments : 19-07-2015
Comments, if any, may please made in the format indicated and mailed to the undersigned at the
address given below.
In case no comments are received or comments received are of editorial nature, you may kindly
permit us to presume your approval for the above document as finalized. However, in case of
comments of technical in nature are received then it may be finalized either in consultation with
the Chairman, Sectional Committee or referred to the Sectional committee for further necessary
action if so desired by the Chairman, Sectional Committee.
This document is identical with corresponding ISO/IEC Standard and is not attached with this
letter. For considering comments on the document corresponding ISO/IEC Standard may be
referred. In case of soft copy of ISO/IEC standard is required, a request may be sent by mail.
Thanking you,
Yours faithfully,
(Narendra Singh)
Sc. `E’&Head (Electronics & IT)
E-mail: [email protected]
ANNEX
SL NO. DOC. NO. TITLE
1 DOC:LITD 14( 3556 )
/ ISO/IEC 20000-3:2012
Information technology - Service management -
Part 3: Guidance on scope definition and
applicability of ISO/IEC 20000-1
2 Doc. : LITD 14(3557 )
/ ISO/IEC TR 20000-4:2010
Information technology -- Service management -
Part 4: Process reference model
3 DOC:LITD 14( 3558)
/ISO/IEC TR 20000-5:2013
Information technology -- Service management -
Part 5: Exemplar implementation plan for ISO/IEC
20000-1
4 DOC:LITD 14( 3559)
/ISO/IEC TR 20000-9:2015
Information technology -- Service management -
Part 9: Guidance on the application of ISO/IEC
20000-1 to cloud services
5 DOC:LITD 14( 3560)
/ISO/IEC TR 20000-10:2013
Information technology -- Service management --
Part 10: Concepts and terminology
6 DOC:LITD 14( 3561 )
/ISO/IEC/IEEE 42010:2011
Systems and software engineering -- Architecture
description
7 DOC:LITD 14( 3365)
/ISO/IEC/IEEE 25000:2014
Systems and software engineering -- Systems and software Quality Requirements and Evaluation (SQuaRE) -- Guide to SQuaRE
यापक परिचालन मस दा
रलख रषण सञापन
तकनीकी सममतत : एलआईटीडी 14 सदभ ददनाक एलआईटीडी 14/टी-61 स 66& 50 18-05-2015
-------------------------------------------
पान वाल का नाम: 1) सॉटवयि औि रणाली इजीतनरिग ववषय सममतत क सी सदय,
एल आई टी डी 14 2) इलरॉतनकी एव सचना र य गगकी ववाग परिषद क रधान सदय
3) गच िखन वाल अय
मह दय(य)
मस द सलनक म सलन ह :
कया इन मस द का अवल कन कर और अपनी सममतिया यह बिाि हए कक यदद यह भारिीय मानक रकाशिि ह ि अमल करन म आप क यवसाय म या कदिनाईया आ सकिी ह …
सममति यदद क ई ह ि कया अध हिाषरी क उपररशलखिि पि पर सलगन फ मट म भज द … सममतिया भजन की अतिम तिथि 19-07-2015.
यदद क ई सममति राि नही ह िी या सममति समपादकीय रकति की ह िी ह ि कपया यिा अनातिम हि उपर ि मस द क
शलए आपका अनम दन मान लन की अनमिी द … ििापप, यदद आपकी सममति की रकति िकनीकी ह ि यदद चयरमन पवषय
सशमति वारा ऐसा रहना वातिि ह ि इस आग की आवयक काररवाई क शलए चयरमन पवषय सशमति क पास परामिर हि
या पवषय सशमति क पास अवल कािर करक अनातिम ककया जाएगा …
यह मस दा आईएसओ/आईईसी मानक क अनसार सबध ह ििा इस पर क साि सलन नही ह … आईएसओ /आईईसी मानक
क बाद मस द पर पवचारािर अवल कन ककया जाए … यदद आईईसी मानक की साट रति अपषषि ह ि मल वारा अनर ध
भजा जाए …
यदद क ई सममति राि ह ि कपया अध हिाषरी क उपररशलखिि पि पर सलन फ मट म ई- मल वारा भज द…
यदद क ई सममतिया क ऊपर तनशमरि ह ि कपया अध हिाषरी क तनमनशलखिि पि पर सलन फ मट म भज द ।
धतयवाद, भवदीय,
( नरर शसह ) व. ई एव तनदिक (इलरॉतनकी एव आई टी) E-mail: [email protected]
सलनक : उपर ि Telefax: 01123237093
सलनक
रलख स या: एलआईटी 14(3556) आईएसओ/आईईसी 20000-3:2012 शीषभक : सचना र य थगकी - सवा रबधन भाग 3: आईएस/आईएसओ/आईईसी 20000-1 की पवषय षर पररभाषा और रय यिा पर मागरदिरन रलख स या: एल आई टी डी 14(3557) आईएसओ/आईईसी/टीआि 20000-4:2010 शीषभक : सचना र य थगकी - सवा रबधन भाग 4 : रकिया सदभर मॉडल
रलख स या: एल आई टी डी 14(3558) आईएसओ/आईईसी 20000-5:2010 शीषभक : सचना र य थगकी - सवा रबधन भाग 5 आईएस/आईएसओ/आईईसी 20000-1 क शलए
अनकरणीय कायारतवयन य जना
रलख स या: एल आई टी डी 14(3559) आईएसओ/आईईसी/टीआि 20000-9:2010 शीषभक : सचना र य थगकी - सवा रबधन भाग 9 लाउड सवाओ क शलए आईएस/आईएसओ/आईईसी 20000-1 क आवदन पर मागरदिरन
रलख स या: एल आई टी डी 14(3560) आईएसओ/आईईसी/टीआि 20000-10:2010 शीषभक : सचना र य थगकी - सवा रबधन भाग 10 अवधारणाओ और िदावली
रलख स या: एल आई टी डी 14(3561) आईएसओ/आईईसी 20000-10:2010 शीषभक : िर एव सॉटवयर अशभयाररकी - वािकला पववरण
रलख स या: एल आई टी डी 14(3562) आईएसओ/आईईसी 25000:2014 शीषभक : िर एव सॉटवयर अशभयाररकी — सॉटवयर उपादन की गणविा और मलयाकन )वयर(
— वायर क शलए मागरदिरक
Doc. No. : LITD 14(3556)
IS/ISO/IEC 20000-3 : 2012
भारतीय मानक
सचना र य गिकी - सवा रबध
भाि 3 आईएस/आईएसओ/आईईसी 20000-1 की ववषय षर परिभाषा औि
रय यता पि मािगदगन
Indian Standard
INFORMATION TECHNOLOGY – SERVICE MANAGEMENT –
PART 3 GUIDANCE ON SCOPE DEFINITION AND APPLICABILITY OF
IS/ISO/IEC 20000-1
ICS 03.080.99; 35.020
BIS 2015
BUREAU OF INDIAN STANDARDS
MANAK BHAVAN, 9 BAHADUR SHAH ZAFAR MARG
NEW DELHI 110002
2015 Price Group
Software and Systems Engineering Sectional Committee, LITD 14
NATIONAL FOREWORD
This Indian Standard (Part 3) which is identical with ISO/IEC 20000-3 : 2012 ‘Information
technology – Service management – Part 3 : Guidance on scope definition and applicability of
IS/ISO/IEC 20000-1’ issued by the International Organization for Standardization(ISO) and International Electrotechnical Commission (IEC) jointly was adopted by the Bureau of Indian
Standards on the recommendations of the Software and Systems Engineering Sectional
Committee and approval of the Electronics and Information Technology Division Council.
This standard is published in seven parts. The other part in this series is:
Part 1 Service management system requirements
Part 2 Guidance on the application of service management systems
Part 4 Process reference model
Part 5 Exemplar implementation plan for ISO/IEC 20000-1
Part 9 Guidance on the application of ISO/IEC 20000-1 to cloud services
Part 10 Concepts and terminology
The text of ISO/IEC Standard has been approved as suitable for publication as an Indian
Standard without deviations. Certain conventions and terminologies are, however, not identical
to those used in Indian Standards. Attention is particularly drawn to the following:
a) Wherever the words ‘International Standard’ appears referring to this standard, they should be read as ‘Indian Standard’.
b) Comma (,) has been used as a decimal marker while in Indian Standards, the current
practice is to use a point (.) as the decimal marker.
In this adopted standard, reference appears to the following International Standard for which
Indian Standard also exists. The corresponding Indian Standard which is to be substituted in its
place is listed below along with its degree of equivalence for the edition indicated:
International Standard Corresponding Indian Standard Degree of
Equivalence
ISO/IEC 20000-1 Information
technology – Service
management – Part 1 Service
management system
requirements.
IS/ISO/IEC 20000-1 : 2011
Information technology – Service
management – Part 1 Service
management system requirements.
Identical with
ISO/IEC
20000-1 :2011
Doc. No. : LITD 14(3557)
IS/ISO/IEC TR 20000-4 : 2010
भारतीय मानक
सचना र य गिकी - सवा रबध
भाि 4 ररिया सदभभ मॉडल
Indian Standard
INFORMATION TECHNOLOGY – SERVICE MANAGEMENT –
PART 4 PROCESS REFERENCE MODEL
ICS 03.080.99; 35.020
BIS 2015
BUREAU OF INDIAN STANDARDS
MANAK BHAVAN, 9 BAHADUR SHAH ZAFAR MARG
NEW DELHI 110002
2015 Price Group
Software and Systems Engineering Sectional Committee, LITD 14
NATIONAL FOREWORD
This Indian Standard (Part 4) which is identical with ISO/IEC 20000-4 : 2010 ‘Information
technology – Service management – Part 4 : Process reference model’ issued by the International Organization for Standardization(ISO) and International Electrotechnical
Commission (IEC) jointly was adopted by the Bureau of Indian Standards on the
recommendations of the Software and Systems Engineering Sectional Committee and approval
of the Electronics and Information Technology Division Council.
This standard is published in seven parts. The other part in this series is:
Part 1 Service management system requirements
Part 2 Guidance on the application of service management systems
Part 3 Guidance on scope definition and applicability of IS/ISO/IEC 20000-1
Part 5 Exemplar implementation plan for IS/ISO/IEC 20000-1
Part 9 Guidance on the application of IS/ISO/IEC 20000-1 to cloud services
Part 10 Concepts and terminology
The text of ISO/IEC Standard has been approved as suitable for publication as an Indian
Standard without deviations. Certain conventions and terminologies are, however, not identical
to those used in Indian Standards. Attention is particularly drawn to the following:
a) Wherever the words ‘International Standard’ appears referring to this standard, they should be read as ‘Indian Standard’.
b) Comma (,) has been used as a decimal marker while in Indian Standards, the current
practice is to use a point (.) as the decimal marker.
In this adopted standard, reference appears to the following International Standard for which
Indian Standard also exists. The corresponding Indian Standard which is to be substituted in its
place is listed below along with its degree of equivalence for the edition indicated:
International Standard Corresponding Indian Standard Degree of
Equivalence
ISO/IEC 20000-1 Information
technology – Service
management – Part 1 Service
management system
requirements.
IS/ISO/IEC 20000-1 : 2011
Information technology – Service
management – Part 1 Service
management system requirements.
Identical with
ISO/IEC
20000-1 :2011
The technical committee has reviewed the provisions of the following International Standards
referred in this adopted standard and has decided that they are acceptable for use in conjunction
with this standard. For updated references, the latest edition of the referenced document applies,
including any corrigenda and amendment.
International Standard Title
ISO/IEC 15504-1 Information technology — Process assessment — Part 1 : Concepts and vocabulary
Doc. No. LITD14 (3558 )
IS/ISO/IEC TR 20000-5 : 2013
भारतीय मानक
सचना र य गिकी - सवा रबध
भाि 5 आईएस/आईएसओ/आईईसी 20000-1 क लिए अनकरणीय कायाावयन
य जना
Indian Standard
INFORMATION TECHNOLOGY – SERVICE MANAGEMENT – PART 5 EXEMPLAR IMPLEMENTATION PLAN FOR ISO/IEC 20000-1
ICS 35.020; 03.080.99
BIS 2015
BUREAU OF INDIAN STANDARDS
MANAK BHAVAN, 9 BAHADUR SHAH ZAFAR MARG
NEW DELHI 110002
2015 Price Group
Software and Systems Engineering Sectional Committee, LITD 14
NATIONAL FOREWORD
This Indian Standard (Part 3) which is identical with ISO/IEC TR 20000-5 : 2013 ‘Information
technology – Service management – Part 5 : Exemplar implementation plan for ISO/IEC 20000-
1’ issued by the International Organization for Standardization(ISO) and International Electrotechnical Commission (IEC) jointly was adopted by the Bureau of Indian Standards on
the recommendations of the Software and Systems Engineering Sectional Committee and
approval of the Electronics and Information Technology Division Council.
This standard is published in seven parts. The other part in this series is:
Part 1 Service management system requirements
Part 2 Guidance on the application of service management systems
Part 3 Guidance on scope definition and applicability of ISO/IEC 20000-1
Part 4 Process reference model
Part 9 Guidance on the application of ISO/IEC 20000-1 to cloud services
Part 10 Concepts and terminology
The text of ISO/IEC Standard has been approved as suitable for publication as an Indian
Standard without deviations. Certain conventions and terminologies are, however, not identical
to those used in Indian Standards. Attention is particularly drawn to the following:
a) Wherever the words ‘International Standard’ appears referring to this standard, they should be read as ‘Indian Standard’.
b) Comma (,) has been used as a decimal marker while in Indian Standards, the current
practice is to use a point (.) as the decimal marker.
In this adopted standard, reference appears to the following International Standard for which
Indian Standard also exists. The corresponding Indian Standard which is to be substituted in its
place is listed below along with its degree of equivalence for the edition indicated:
International Standard Corresponding Indian Standard Degree of
Equivalence
ISO/IEC 20000-1 Information
technology – Service
management – Part 1 Service
management system requirements
IS/ISO/IEC 20000-1 : 2011
Information technology – Service
management – Part 1 Service
management system requirements
Identical with
ISO/IEC
20000-1 :2011
Doc No. : LITD14(3559)
IS/ISO/IEC TR 20000-9 : 2015
भारतीय मानक
सचना र य गिकी - सवा रबध
भाि 9 लाउड सवाओ क ललए आईएस/आईएसओ/आईईसी 20000-1 क
आवदन पर मािगदगन
Indian Standard
INFORMATION TECHNOLOGY – SERVICE MANAGEMENT – PART 3 GUIDANCE ON THE APPLICATION OF IS/ISO/IEC 20000-1 TO CLOUD
SERVICES
ICS 03.080.99; 35.020
BIS 2015
BUREAU OF INDIAN STANDARDS
MANAK BHAVAN, 9 BAHADUR SHAH ZAFAR MARG
NEW DELHI 110002
2015 Price Group
Software and Systems Engineering Sectional Committee, LITD 14
NATIONAL FOREWORD
This Indian Standard (Part 9) which is identical with ISO/IEC TR 20000-9 : 2015 ‘Information
technology – Service management – Part 9 : Guidance on the application of ISO/IEC 20000-1 to
cloud services’ issued by the International Organization for Standardization(ISO) and International Electrotechnical Commission (IEC) jointly was adopted by the Bureau of Indian
Standards on the recommendations of the Software and Systems Engineering Sectional
Committee and approval of the Electronics and Information Technology Division Council.
This standard is published in seven parts. The other part in this series is:
Part 1 Service management system requirements
Part 2 Guidance on the application of service management systems
Part 3 Guidance on scope definition and applicability of ISO/IEC 20000-1
Part 4 Process reference model
Part 5 Exemplar implementation plan for ISO/IEC 20000-1
Part 10 Concepts and terminology
The text of ISO/IEC Standard has been approved as suitable for publication as an Indian
Standard without deviations. Certain conventions and terminologies are, however, not identical
to those used in Indian Standards. Attention is particularly drawn to the following:
a) Wherever the words ‘International Standard’ appears referring to this standard, they should be read as ‘Indian Standard’.
b) Comma (,) has been used as a decimal marker while in Indian Standards, the current
practice is to use a point (.) as the decimal marker.
In this adopted standard, reference appears to the following International Standard for which
Indian Standard also exists. The corresponding Indian Standard which is to be substituted in its
place is listed below along with its degree of equivalence for the edition indicated:
International Standard Corresponding Indian Standard Degree of
Equivalence
ISO/IEC 20000-1 : 2011
Information technology —
Service management — Part 1
Service management system
requirements.
IS/ISO/IEC 20000-1 : 2011
Information technology — Service
management — Part 1 Service
management system requirements.
Identical
ISO/IEC/TR 20000-10 : 2012
Information technology —
Service management — Concepts
and vocabulary
IS/ISO/IEC/TR 20000-10 : 2012
Information technology — Service
management — Concepts and
vocabulary
Identical
Doc. No. : LITD 14(3560)
IS/ISO/IEC TR 20000-10 : 2013
भारतीय मानक
सचना र य गिकी - सवा रबध
भाि 10 अवधारणाओ और शदावली
Indian Standard
INFORMATION TECHNOLOGY – SERVICE MANAGEMENT – PART 10 CONCEPTS AND TERMINOLOGY
ICS 35.020; 03.080.99
BIS 2015
BUREAU OF INDIAN STANDARDS
MANAK BHAVAN, 9 BAHADUR SHAH ZAFAR MARG
NEW DELHI 110002
2015 Price Group
Software and Systems Engineering Sectional Committee, LITD 14
NATIONAL FOREWORD
This Indian Standard (Part 3) which is identical with ISO/IEC 20000-10 : 2013 ‘Information
technology – Service management – Part 10 : Concepts and terminology’ issued by the
International Organization for Standardization(ISO) and International Electrotechnical
Commission (IEC) jointly was adopted by the Bureau of Indian Standards on the
recommendations of the Software and Systems Engineering Sectional Committee and approval
of the Electronics and Information Technology Division Council.
This standard is published in seven parts. The other part in this series is:
Part 1 Service management system requirements
Part 2 Guidance on the application of service management systems
Part 3 Con Guidance on scope definition and applicability of ISO/IEC 20000-1
Part 4 Process reference model
Part 5 Exemplar implementation plan for ISO/IEC 20000-1
Part 9 Guidance on the application of ISO/IEC 20000-1 to cloud services
The text of ISO/IEC Standard has been approved as suitable for publication as an Indian
Standard without deviations. Certain conventions and terminologies are, however, not identical
to those used in Indian Standards. Attention is particularly drawn to the following:
a) Wherever the words ‘International Standard’ appears referring to this standard, they should be read as ‘Indian Standard’.
b) Comma (,) has been used as a decimal marker while in Indian Standards, the current
practice is to use a point (.) as the decimal marker.
Doc. No. : LITD 14(3561)
ISO/IEC 42010 : 2011
भारतीय मानक
सिटम और िॉटवयर इजीनियररग - वातकला वववरण
Indian Standard
SYSTEMS AND SOFTWARE ENGINEERING – ARCHITECTURE DESCRIPTION
ICS 35.080
BIS 2015
BUREAU OF INDIAN STANDARDS
MANAK BHAVAN, 9 BAHADUR SHAH ZAFAR MARG
NEW DELHI 110002
2015 Price Group
Software and Systems Engineering Sectional Committee, LITD 14
NATIONAL FOREWORD
This Indian Standard which is identical with ISO/IEC 42010 : 2011 ‘Systems and Software
Engineering – Architecture description’ issued by the International Organization for Standardization(ISO) and International Electrotechnical Commission (IEC) jointly was adopted
by the Bureau of Indian Standards on the recommendations of the Software and Systems
Engineering Sectional Committee and approval of the Electronics and Information Technology
Division Council.
The text of ISO/IEC Standard has been approved as suitable for publication as an Indian
Standard without deviations. Certain conventions and terminologies are, however, not identical
to those used in Indian Standards. Attention is particularly drawn to the following:
a) Wherever the words ‘International Standard’ appears referring to this standard, they should be read as ‘Indian Standard’.
b) Comma (,) has been used as a decimal marker while in Indian Standards, the current
practice is to use a point (.) as the decimal marker.
Doc No. LITD 14(3365 )WC2
ISO/IEC 25000 : 2014
भारतीय मानक
तर एव सॉटवयर अभिय ररकी — सॉटवयर उप दन की गणवत और मलय कन (रयवयर) — रयव यर क भिए म गगदगक
Indian Standard
SYSTEMS AND SOFTWARE ENGINEERING - SYSTEMS AND
SOFTWARE QUALITY REQUIREMENTS AND EVALUATION
(SQUARE) – GUIDE TO SQUARE
ICS 35.080
BIS 2015
BUREAU OF INDIAN STANDARDS
MANAK BHAVAN, 9 BAHADUR SHAH ZAFAR MARG
NEW DELHI 110002
2015 Price Group
Software and system engineering sectional committee , LITD 14
NATIONAL FOREWORD
This Indian Standard which is identical with ISO/IEC 25000 : 2014 ‘Systems and software
engineering - Systems and software Quality Requirements and Evaluation (SQuaRE) – Guide to
SQuaRE’ issued by the International Organization for Standardization (ISO) and International Electrotechnical Commission (IEC) jointly was adopted by the Bureau of Indian Standards on
the recommendation of the Software and system Engineering Sectional Committee and approval
of the Electronics and Information Technology Division Council.
The text of ISO/IEC Standard has been approved as suitable for publication as an Indian
Standard without deviations. Certain conventions are, however, not identical to those used in
Indian Standards. Attention is particularly drawn to the following:
a) “Wherever the words ‘International Standard’ appear referring to this standard, they should be read as ‘Indian Standard”
b) Comma (,) has been used as a decimal marker while in Indian Standards, the current
practice is to use a point (.) as decimal marker.