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19
WIDE CIRULATION DOCUMENT DESPATCH ADVICE TECHNICAL COMMITTEE:LITD14 Ref: Date LITD 07/T- 61-66&T-50 18-05-2015 -------------------------------------------------------- ADDRESSED TO: All Members of Software and system engineering Sectional committee, LITD 14 All Principal Members of Electronics and Information Technology Division Council (LITDC) All Members of all the Panels of LITD 14 Sectional Committee All others interested Dear Sir(s), Please find enclosed the following Draft Indian Standards in Wide Circulation in Annex. Kindly examine these draft standards and forward your views stating any difficulties which you are likely to experience in your business or profession, if this is finally adopted as a National Standards. Last Date for comments : 19-07-2015 Comments, if any, may please made in the format indicated and mailed to the undersigned at the address given below. In case no comments are received or comments received are of editorial nature, you may kindly permit us to presume your approval for the above document as finalized. However, in case of comments of technical in nature are received then it may be finalized either in consultation with the Chairman, Sectional Committee or referred to the Sectional committee for further necessary action if so desired by the Chairman, Sectional Committee. This document is identical with corresponding ISO/IEC Standard and is not attached with this letter. For considering comments on the document corresponding ISO/IEC Standard may be referred. In case of soft copy of ISO/IEC standard is required, a request may be sent by mail. Thanking you, Yours faithfully, (Narendra Singh) Sc. `E’&Head (Electronics & IT) E-mail: h[email protected] [email protected]

Transcript of TECHNICAL COMMITTEE:LITD14 Ref: Date LITD 07/T- … 3556 -3365)_20052015.pdf · TECHNICAL...

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WIDE

CIRULATION

DOCUMENT DESPATCH ADVICE TECHNICAL COMMITTEE:LITD14 Ref: Date

LITD 07/T- 61-66&T-50 18-05-2015

--------------------------------------------------------

ADDRESSED TO:

All Members of Software and system engineering Sectional committee, LITD 14

All Principal Members of Electronics and Information Technology Division Council (LITDC)

All Members of all the Panels of LITD 14 Sectional Committee

All others interested

Dear Sir(s),

Please find enclosed the following Draft Indian Standards in Wide Circulation in Annex.

Kindly examine these draft standards and forward your views stating any difficulties which you

are likely to experience in your business or profession, if this is finally adopted as a National

Standards.

Last Date for comments : 19-07-2015

Comments, if any, may please made in the format indicated and mailed to the undersigned at the

address given below.

In case no comments are received or comments received are of editorial nature, you may kindly

permit us to presume your approval for the above document as finalized. However, in case of

comments of technical in nature are received then it may be finalized either in consultation with

the Chairman, Sectional Committee or referred to the Sectional committee for further necessary

action if so desired by the Chairman, Sectional Committee.

This document is identical with corresponding ISO/IEC Standard and is not attached with this

letter. For considering comments on the document corresponding ISO/IEC Standard may be

referred. In case of soft copy of ISO/IEC standard is required, a request may be sent by mail.

Thanking you,

Yours faithfully,

(Narendra Singh)

Sc. `E’&Head (Electronics & IT)

E-mail: [email protected]

[email protected]

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ANNEX

SL NO. DOC. NO. TITLE

1 DOC:LITD 14( 3556 )

/ ISO/IEC 20000-3:2012

Information technology - Service management -

Part 3: Guidance on scope definition and

applicability of ISO/IEC 20000-1

2 Doc. : LITD 14(3557 )

/ ISO/IEC TR 20000-4:2010

Information technology -- Service management -

Part 4: Process reference model

3 DOC:LITD 14( 3558)

/ISO/IEC TR 20000-5:2013

Information technology -- Service management -

Part 5: Exemplar implementation plan for ISO/IEC

20000-1

4 DOC:LITD 14( 3559)

/ISO/IEC TR 20000-9:2015

Information technology -- Service management -

Part 9: Guidance on the application of ISO/IEC

20000-1 to cloud services

5 DOC:LITD 14( 3560)

/ISO/IEC TR 20000-10:2013

Information technology -- Service management --

Part 10: Concepts and terminology

6 DOC:LITD 14( 3561 )

/ISO/IEC/IEEE 42010:2011

Systems and software engineering -- Architecture

description

7 DOC:LITD 14( 3365)

/ISO/IEC/IEEE 25000:2014

Systems and software engineering -- Systems and software Quality Requirements and Evaluation (SQuaRE) -- Guide to SQuaRE

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यापक परिचालन मस दा

रलख रषण सञापन

तकनीकी सममतत : एलआईटीडी 14 सदभ ददनाक एलआईटीडी 14/टी-61 स 66& 50 18-05-2015

-------------------------------------------

पान वाल का नाम: 1) सॉटवयि औि रणाली इजीतनरिग ववषय सममतत क सी सदय,

एल आई टी डी 14 2) इलरॉतनकी एव सचना र य गगकी ववाग परिषद क रधान सदय

3) गच िखन वाल अय

मह दय(य)

मस द सलनक म सलन ह :

कया इन मस द का अवल कन कर और अपनी सममतिया यह बिाि हए कक यदद यह भारिीय मानक रकाशिि ह ि अमल करन म आप क यवसाय म या कदिनाईया आ सकिी ह …

सममति यदद क ई ह ि कया अध हिाषरी क उपररशलखिि पि पर सलगन फ मट म भज द … सममतिया भजन की अतिम तिथि 19-07-2015.

यदद क ई सममति राि नही ह िी या सममति समपादकीय रकति की ह िी ह ि कपया यिा अनातिम हि उपर ि मस द क

शलए आपका अनम दन मान लन की अनमिी द … ििापप, यदद आपकी सममति की रकति िकनीकी ह ि यदद चयरमन पवषय

सशमति वारा ऐसा रहना वातिि ह ि इस आग की आवयक काररवाई क शलए चयरमन पवषय सशमति क पास परामिर हि

या पवषय सशमति क पास अवल कािर करक अनातिम ककया जाएगा …

यह मस दा आईएसओ/आईईसी मानक क अनसार सबध ह ििा इस पर क साि सलन नही ह … आईएसओ /आईईसी मानक

क बाद मस द पर पवचारािर अवल कन ककया जाए … यदद आईईसी मानक की साट रति अपषषि ह ि मल वारा अनर ध

भजा जाए …

यदद क ई सममति राि ह ि कपया अध हिाषरी क उपररशलखिि पि पर सलन फ मट म ई- मल वारा भज द…

यदद क ई सममतिया क ऊपर तनशमरि ह ि कपया अध हिाषरी क तनमनशलखिि पि पर सलन फ मट म भज द ।

धतयवाद, भवदीय,

( नरर शसह ) व. ई एव तनदिक (इलरॉतनकी एव आई टी) E-mail: [email protected]

सलनक : उपर ि Telefax: 01123237093

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सलनक

रलख स या: एलआईटी 14(3556) आईएसओ/आईईसी 20000-3:2012 शीषभक : सचना र य थगकी - सवा रबधन भाग 3: आईएस/आईएसओ/आईईसी 20000-1 की पवषय षर पररभाषा और रय यिा पर मागरदिरन रलख स या: एल आई टी डी 14(3557) आईएसओ/आईईसी/टीआि 20000-4:2010 शीषभक : सचना र य थगकी - सवा रबधन भाग 4 : रकिया सदभर मॉडल

रलख स या: एल आई टी डी 14(3558) आईएसओ/आईईसी 20000-5:2010 शीषभक : सचना र य थगकी - सवा रबधन भाग 5 आईएस/आईएसओ/आईईसी 20000-1 क शलए

अनकरणीय कायारतवयन य जना

रलख स या: एल आई टी डी 14(3559) आईएसओ/आईईसी/टीआि 20000-9:2010 शीषभक : सचना र य थगकी - सवा रबधन भाग 9 लाउड सवाओ क शलए आईएस/आईएसओ/आईईसी 20000-1 क आवदन पर मागरदिरन

रलख स या: एल आई टी डी 14(3560) आईएसओ/आईईसी/टीआि 20000-10:2010 शीषभक : सचना र य थगकी - सवा रबधन भाग 10 अवधारणाओ और िदावली

रलख स या: एल आई टी डी 14(3561) आईएसओ/आईईसी 20000-10:2010 शीषभक : िर एव सॉटवयर अशभयाररकी - वािकला पववरण

रलख स या: एल आई टी डी 14(3562) आईएसओ/आईईसी 25000:2014 शीषभक : िर एव सॉटवयर अशभयाररकी — सॉटवयर उपादन की गणविा और मलयाकन )वयर(

— वायर क शलए मागरदिरक

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Doc. No. : LITD 14(3556)

IS/ISO/IEC 20000-3 : 2012

भारतीय मानक

सचना र य गिकी - सवा रबध

भाि 3 आईएस/आईएसओ/आईईसी 20000-1 की ववषय षर परिभाषा औि

रय यता पि मािगदगन

Indian Standard

INFORMATION TECHNOLOGY – SERVICE MANAGEMENT –

PART 3 GUIDANCE ON SCOPE DEFINITION AND APPLICABILITY OF

IS/ISO/IEC 20000-1

ICS 03.080.99; 35.020

BIS 2015

BUREAU OF INDIAN STANDARDS

MANAK BHAVAN, 9 BAHADUR SHAH ZAFAR MARG

NEW DELHI 110002

2015 Price Group

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Software and Systems Engineering Sectional Committee, LITD 14

NATIONAL FOREWORD

This Indian Standard (Part 3) which is identical with ISO/IEC 20000-3 : 2012 ‘Information

technology – Service management – Part 3 : Guidance on scope definition and applicability of

IS/ISO/IEC 20000-1’ issued by the International Organization for Standardization(ISO) and International Electrotechnical Commission (IEC) jointly was adopted by the Bureau of Indian

Standards on the recommendations of the Software and Systems Engineering Sectional

Committee and approval of the Electronics and Information Technology Division Council.

This standard is published in seven parts. The other part in this series is:

Part 1 Service management system requirements

Part 2 Guidance on the application of service management systems

Part 4 Process reference model

Part 5 Exemplar implementation plan for ISO/IEC 20000-1

Part 9 Guidance on the application of ISO/IEC 20000-1 to cloud services

Part 10 Concepts and terminology

The text of ISO/IEC Standard has been approved as suitable for publication as an Indian

Standard without deviations. Certain conventions and terminologies are, however, not identical

to those used in Indian Standards. Attention is particularly drawn to the following:

a) Wherever the words ‘International Standard’ appears referring to this standard, they should be read as ‘Indian Standard’.

b) Comma (,) has been used as a decimal marker while in Indian Standards, the current

practice is to use a point (.) as the decimal marker.

In this adopted standard, reference appears to the following International Standard for which

Indian Standard also exists. The corresponding Indian Standard which is to be substituted in its

place is listed below along with its degree of equivalence for the edition indicated:

International Standard Corresponding Indian Standard Degree of

Equivalence

ISO/IEC 20000-1 Information

technology – Service

management – Part 1 Service

management system

requirements.

IS/ISO/IEC 20000-1 : 2011

Information technology – Service

management – Part 1 Service

management system requirements.

Identical with

ISO/IEC

20000-1 :2011

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Doc. No. : LITD 14(3557)

IS/ISO/IEC TR 20000-4 : 2010

भारतीय मानक

सचना र य गिकी - सवा रबध

भाि 4 ररिया सदभभ मॉडल

Indian Standard

INFORMATION TECHNOLOGY – SERVICE MANAGEMENT –

PART 4 PROCESS REFERENCE MODEL

ICS 03.080.99; 35.020

BIS 2015

BUREAU OF INDIAN STANDARDS

MANAK BHAVAN, 9 BAHADUR SHAH ZAFAR MARG

NEW DELHI 110002

2015 Price Group

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Software and Systems Engineering Sectional Committee, LITD 14

NATIONAL FOREWORD

This Indian Standard (Part 4) which is identical with ISO/IEC 20000-4 : 2010 ‘Information

technology – Service management – Part 4 : Process reference model’ issued by the International Organization for Standardization(ISO) and International Electrotechnical

Commission (IEC) jointly was adopted by the Bureau of Indian Standards on the

recommendations of the Software and Systems Engineering Sectional Committee and approval

of the Electronics and Information Technology Division Council.

This standard is published in seven parts. The other part in this series is:

Part 1 Service management system requirements

Part 2 Guidance on the application of service management systems

Part 3 Guidance on scope definition and applicability of IS/ISO/IEC 20000-1

Part 5 Exemplar implementation plan for IS/ISO/IEC 20000-1

Part 9 Guidance on the application of IS/ISO/IEC 20000-1 to cloud services

Part 10 Concepts and terminology

The text of ISO/IEC Standard has been approved as suitable for publication as an Indian

Standard without deviations. Certain conventions and terminologies are, however, not identical

to those used in Indian Standards. Attention is particularly drawn to the following:

a) Wherever the words ‘International Standard’ appears referring to this standard, they should be read as ‘Indian Standard’.

b) Comma (,) has been used as a decimal marker while in Indian Standards, the current

practice is to use a point (.) as the decimal marker.

In this adopted standard, reference appears to the following International Standard for which

Indian Standard also exists. The corresponding Indian Standard which is to be substituted in its

place is listed below along with its degree of equivalence for the edition indicated:

International Standard Corresponding Indian Standard Degree of

Equivalence

ISO/IEC 20000-1 Information

technology – Service

management – Part 1 Service

management system

requirements.

IS/ISO/IEC 20000-1 : 2011

Information technology – Service

management – Part 1 Service

management system requirements.

Identical with

ISO/IEC

20000-1 :2011

The technical committee has reviewed the provisions of the following International Standards

referred in this adopted standard and has decided that they are acceptable for use in conjunction

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with this standard. For updated references, the latest edition of the referenced document applies,

including any corrigenda and amendment.

International Standard Title

ISO/IEC 15504-1 Information technology — Process assessment — Part 1 : Concepts and vocabulary

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Doc. No. LITD14 (3558 )

IS/ISO/IEC TR 20000-5 : 2013

भारतीय मानक

सचना र य गिकी - सवा रबध

भाि 5 आईएस/आईएसओ/आईईसी 20000-1 क लिए अनकरणीय कायाावयन

य जना

Indian Standard

INFORMATION TECHNOLOGY – SERVICE MANAGEMENT – PART 5 EXEMPLAR IMPLEMENTATION PLAN FOR ISO/IEC 20000-1

ICS 35.020; 03.080.99

BIS 2015

BUREAU OF INDIAN STANDARDS

MANAK BHAVAN, 9 BAHADUR SHAH ZAFAR MARG

NEW DELHI 110002

2015 Price Group

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Software and Systems Engineering Sectional Committee, LITD 14

NATIONAL FOREWORD

This Indian Standard (Part 3) which is identical with ISO/IEC TR 20000-5 : 2013 ‘Information

technology – Service management – Part 5 : Exemplar implementation plan for ISO/IEC 20000-

1’ issued by the International Organization for Standardization(ISO) and International Electrotechnical Commission (IEC) jointly was adopted by the Bureau of Indian Standards on

the recommendations of the Software and Systems Engineering Sectional Committee and

approval of the Electronics and Information Technology Division Council.

This standard is published in seven parts. The other part in this series is:

Part 1 Service management system requirements

Part 2 Guidance on the application of service management systems

Part 3 Guidance on scope definition and applicability of ISO/IEC 20000-1

Part 4 Process reference model

Part 9 Guidance on the application of ISO/IEC 20000-1 to cloud services

Part 10 Concepts and terminology

The text of ISO/IEC Standard has been approved as suitable for publication as an Indian

Standard without deviations. Certain conventions and terminologies are, however, not identical

to those used in Indian Standards. Attention is particularly drawn to the following:

a) Wherever the words ‘International Standard’ appears referring to this standard, they should be read as ‘Indian Standard’.

b) Comma (,) has been used as a decimal marker while in Indian Standards, the current

practice is to use a point (.) as the decimal marker.

In this adopted standard, reference appears to the following International Standard for which

Indian Standard also exists. The corresponding Indian Standard which is to be substituted in its

place is listed below along with its degree of equivalence for the edition indicated:

International Standard Corresponding Indian Standard Degree of

Equivalence

ISO/IEC 20000-1 Information

technology – Service

management – Part 1 Service

management system requirements

IS/ISO/IEC 20000-1 : 2011

Information technology – Service

management – Part 1 Service

management system requirements

Identical with

ISO/IEC

20000-1 :2011

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Doc No. : LITD14(3559)

IS/ISO/IEC TR 20000-9 : 2015

भारतीय मानक

सचना र य गिकी - सवा रबध

भाि 9 लाउड सवाओ क ललए आईएस/आईएसओ/आईईसी 20000-1 क

आवदन पर मािगदगन

Indian Standard

INFORMATION TECHNOLOGY – SERVICE MANAGEMENT – PART 3 GUIDANCE ON THE APPLICATION OF IS/ISO/IEC 20000-1 TO CLOUD

SERVICES

ICS 03.080.99; 35.020

BIS 2015

BUREAU OF INDIAN STANDARDS

MANAK BHAVAN, 9 BAHADUR SHAH ZAFAR MARG

NEW DELHI 110002

2015 Price Group

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Software and Systems Engineering Sectional Committee, LITD 14

NATIONAL FOREWORD

This Indian Standard (Part 9) which is identical with ISO/IEC TR 20000-9 : 2015 ‘Information

technology – Service management – Part 9 : Guidance on the application of ISO/IEC 20000-1 to

cloud services’ issued by the International Organization for Standardization(ISO) and International Electrotechnical Commission (IEC) jointly was adopted by the Bureau of Indian

Standards on the recommendations of the Software and Systems Engineering Sectional

Committee and approval of the Electronics and Information Technology Division Council.

This standard is published in seven parts. The other part in this series is:

Part 1 Service management system requirements

Part 2 Guidance on the application of service management systems

Part 3 Guidance on scope definition and applicability of ISO/IEC 20000-1

Part 4 Process reference model

Part 5 Exemplar implementation plan for ISO/IEC 20000-1

Part 10 Concepts and terminology

The text of ISO/IEC Standard has been approved as suitable for publication as an Indian

Standard without deviations. Certain conventions and terminologies are, however, not identical

to those used in Indian Standards. Attention is particularly drawn to the following:

a) Wherever the words ‘International Standard’ appears referring to this standard, they should be read as ‘Indian Standard’.

b) Comma (,) has been used as a decimal marker while in Indian Standards, the current

practice is to use a point (.) as the decimal marker.

In this adopted standard, reference appears to the following International Standard for which

Indian Standard also exists. The corresponding Indian Standard which is to be substituted in its

place is listed below along with its degree of equivalence for the edition indicated:

International Standard Corresponding Indian Standard Degree of

Equivalence

ISO/IEC 20000-1 : 2011

Information technology —

Service management — Part 1

Service management system

requirements.

IS/ISO/IEC 20000-1 : 2011

Information technology — Service

management — Part 1 Service

management system requirements.

Identical

ISO/IEC/TR 20000-10 : 2012

Information technology —

Service management — Concepts

and vocabulary

IS/ISO/IEC/TR 20000-10 : 2012

Information technology — Service

management — Concepts and

vocabulary

Identical

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Doc. No. : LITD 14(3560)

IS/ISO/IEC TR 20000-10 : 2013

भारतीय मानक

सचना र य गिकी - सवा रबध

भाि 10 अवधारणाओ और शदावली

Indian Standard

INFORMATION TECHNOLOGY – SERVICE MANAGEMENT – PART 10 CONCEPTS AND TERMINOLOGY

ICS 35.020; 03.080.99

BIS 2015

BUREAU OF INDIAN STANDARDS

MANAK BHAVAN, 9 BAHADUR SHAH ZAFAR MARG

NEW DELHI 110002

2015 Price Group

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Software and Systems Engineering Sectional Committee, LITD 14

NATIONAL FOREWORD

This Indian Standard (Part 3) which is identical with ISO/IEC 20000-10 : 2013 ‘Information

technology – Service management – Part 10 : Concepts and terminology’ issued by the

International Organization for Standardization(ISO) and International Electrotechnical

Commission (IEC) jointly was adopted by the Bureau of Indian Standards on the

recommendations of the Software and Systems Engineering Sectional Committee and approval

of the Electronics and Information Technology Division Council.

This standard is published in seven parts. The other part in this series is:

Part 1 Service management system requirements

Part 2 Guidance on the application of service management systems

Part 3 Con Guidance on scope definition and applicability of ISO/IEC 20000-1

Part 4 Process reference model

Part 5 Exemplar implementation plan for ISO/IEC 20000-1

Part 9 Guidance on the application of ISO/IEC 20000-1 to cloud services

The text of ISO/IEC Standard has been approved as suitable for publication as an Indian

Standard without deviations. Certain conventions and terminologies are, however, not identical

to those used in Indian Standards. Attention is particularly drawn to the following:

a) Wherever the words ‘International Standard’ appears referring to this standard, they should be read as ‘Indian Standard’.

b) Comma (,) has been used as a decimal marker while in Indian Standards, the current

practice is to use a point (.) as the decimal marker.

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Doc. No. : LITD 14(3561)

ISO/IEC 42010 : 2011

भारतीय मानक

सिटम और िॉटवयर इजीनियररग - वातकला वववरण

Indian Standard

SYSTEMS AND SOFTWARE ENGINEERING – ARCHITECTURE DESCRIPTION

ICS 35.080

BIS 2015

BUREAU OF INDIAN STANDARDS

MANAK BHAVAN, 9 BAHADUR SHAH ZAFAR MARG

NEW DELHI 110002

2015 Price Group

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Software and Systems Engineering Sectional Committee, LITD 14

NATIONAL FOREWORD

This Indian Standard which is identical with ISO/IEC 42010 : 2011 ‘Systems and Software

Engineering – Architecture description’ issued by the International Organization for Standardization(ISO) and International Electrotechnical Commission (IEC) jointly was adopted

by the Bureau of Indian Standards on the recommendations of the Software and Systems

Engineering Sectional Committee and approval of the Electronics and Information Technology

Division Council.

The text of ISO/IEC Standard has been approved as suitable for publication as an Indian

Standard without deviations. Certain conventions and terminologies are, however, not identical

to those used in Indian Standards. Attention is particularly drawn to the following:

a) Wherever the words ‘International Standard’ appears referring to this standard, they should be read as ‘Indian Standard’.

b) Comma (,) has been used as a decimal marker while in Indian Standards, the current

practice is to use a point (.) as the decimal marker.

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Doc No. LITD 14(3365 )WC2

ISO/IEC 25000 : 2014

भारतीय मानक

तर एव सॉटवयर अभिय ररकी — सॉटवयर उप दन की गणवत और मलय कन (रयवयर) — रयव यर क भिए म गगदगक

Indian Standard

SYSTEMS AND SOFTWARE ENGINEERING - SYSTEMS AND

SOFTWARE QUALITY REQUIREMENTS AND EVALUATION

(SQUARE) – GUIDE TO SQUARE

ICS 35.080

BIS 2015

BUREAU OF INDIAN STANDARDS

MANAK BHAVAN, 9 BAHADUR SHAH ZAFAR MARG

NEW DELHI 110002

2015 Price Group

Page 19: TECHNICAL COMMITTEE:LITD14 Ref: Date LITD 07/T- … 3556 -3365)_20052015.pdf · TECHNICAL COMMITTEE:LITD14 Ref: Date ... This document is identical with corresponding ISO/IEC Standard

Software and system engineering sectional committee , LITD 14

NATIONAL FOREWORD

This Indian Standard which is identical with ISO/IEC 25000 : 2014 ‘Systems and software

engineering - Systems and software Quality Requirements and Evaluation (SQuaRE) – Guide to

SQuaRE’ issued by the International Organization for Standardization (ISO) and International Electrotechnical Commission (IEC) jointly was adopted by the Bureau of Indian Standards on

the recommendation of the Software and system Engineering Sectional Committee and approval

of the Electronics and Information Technology Division Council.

The text of ISO/IEC Standard has been approved as suitable for publication as an Indian

Standard without deviations. Certain conventions are, however, not identical to those used in

Indian Standards. Attention is particularly drawn to the following:

a) “Wherever the words ‘International Standard’ appear referring to this standard, they should be read as ‘Indian Standard”

b) Comma (,) has been used as a decimal marker while in Indian Standards, the current

practice is to use a point (.) as decimal marker.