1 billionsmartphones by 2016,

350M of those being used

at work

82% of the world's online

population engages in

social networking

50%of enterprise customers

are “on the road” to cloud

Trends impacting the way we work

Microsoft’s productivity strategy

OnlineOn Premise

Hybrid

Cloud on your terms

MessagingVoice

& Video

Content

Management

Enterprise

Social

Reporting

& Analytics

Best experience across devices

Office 365 - What is it?

Latest productivity services running in Microsoft’s cloud

Pay-as-you-go, licensing

Office experience with services integration

Always the of Office and Office Web Apps

Office user experience

across firewalls

GAL/Skill in SharePoint

Online meeting with

federation

to manage and share documents

Access documents

permissions

Share documents securely with

Mailbox with & Unified Messaging

Integrated archiving

policies and legal

Free/busy

Verifying that a user, device, or service

such as an application provided on a

network server is the entity that it

claims to be.

Determining which actions an

authenticated entity is authorized to

perform on the network

Directory

store

Authentication

platform

Windows Azure

Active Directory

Cloud identity

Single cloud identity

Cloud identity with directory & password

synchronization*

Single identity but

separate credentials

suitable for medium

and large organizations*

Federated identity

Single federated identity

and credentials suitable

for medium and large

organizations

Program to work with third party identity providers to interoperate with Office 365

Fulfill customer needs of Non-AD, Non-ADFS identity solutions for Office 365 customers

Verify 6 – 8 identity providers

Cloud identity + directory synchronization

Single sign on + directory synchronization

AD.Fahorro.com.mx

AD

MS Online Directory

SyncLync

Online

SharePoint

Online

Exchange

Online

Active Directory

Federation Server

2.0

Trust

IdP

IdP

Enterprise DMZ

AD FS 2.0

Server

Proxy

Internal

user

Active

Directory

AD FS 2.0

Server

AD FS 2.0

Server

AD FS 2.0

Server

Proxy

Directory synchronization options

Suitable for small and medium size organizations with AD or Non-AD

Not a highly recommended option compared to DirSync or Office 365 Connector

Performance limitations apply with PowerShell and Graph API provisioning

PowerShell requires extensive scripting experience

PowerShell option can be used where the customer may have wrappers around PowerShell scripts (eg: Self Service Provisioning)

PowerShell & Graph API

Suitable for Organizations using Active Directory

Provides best experience to most customers

Supports Exchange Co-existence scenarios

Coupled with ADFS, provides best option for federation and synchronization

Supports Password Synchronization with no additional cost

Does not require any additional software licenses

Suitable for large organizations with certain AD and Non-AD scenarios

Supports complex multi-forest AD scenarios

Supports Non-AD synchronization with Microsoft-led deployments

Requires Forefront Identity Manager and additional software licenses

Networking w/Office 365

Understanding client authentication path

Lync 2010/Office Subscription

Active Sync

Corporate Boundary

Exchange Online

AD FS 2.0Server

MEX

Web

Active

AD FS 2.0 Proxy

MEX

Web

Active

Outlook 2010/2007IMAP/POP

UsernamePassword

UsernamePassword

OWAInternal

Lync 2010/Office Subscription

Outlook 2010/2007IMAP/POP

OWAExternal

UsernamePassword

Active Sync

UsernamePassword

Basic auth proposal: Pass

client IP, protocol, device name

O365 Admin Center

EBS

Outb

ound

C

om

munic

atio

n

Channels

Direct

Cust

om

er

Channels

Message

Center

In-product notification of critical

changes and new features coming

to Office 365

Provides details on changes and

highlights required admin actions

Notification bell drives admin

awareness and action

Complimentary to other

communications like service alert

emails and Office 365 technology

blog

Service Health

DashboardFirst and Best Content

Updated Hourly

Emergency Broadcast System will

automatically redirect customers

http://status.office365.com

Service

Incident

Usage

Exchange Online

Exchange enables you to tailor your

solution based on your unique needs

and ensures your communications are

always available while you remain in

control; on your own terms—online,

on-premises, or a hybrid of the two.

Exchange helps your users be more

productive by helping them manage

increasing volumes of

communications across multiple

devices and work together more

effectively as teams.

Exchange keeps your organization safe by

enabling you to protect business

communications and sensitive

information and to meet internal and

regulatory compliance requirements.

Do more,

on any device

Keep the

organization safe

Remain in control, online,

and on-premises

Feature Kiosk Plan 1 Plan 2

Mailbox Size 2 GB 50 GB* 50 GB + Unlimited

InPlace Archive**

Microsoft Outlook® Web

App Premium

Yes Yes Yes

POP Yes Yes Yes

IMAP No Yes Yes

Microsoft® Outlook

Anywhere

No Yes Yes

Microsoft Exchange

ActiveSync®

Yes Yes Yes

Exchange Web Services No*** Yes Yes

Inbox Rules No Yes Yes

Delegate Access No (cannot access other

users’ mailboxes, shared

mailboxes, or resource

mailboxes)

Yes Yes

Feature Kiosk Plan 1 Plan 2

Instant Messaging

Interoperability in

Outlook Web App

No Yes (requires Microsoft

Lync™ Online or

Microsoft Lync Server on

premises)

Yes (requires Lync Online

or Lync Server 2010 on

premises)

SMS Notifications No Yes Yes

Personal Archive Yes Yes Yes

Voice Mail No No Yes

Legal Hold No No Yes

http://technet.microsoft.com/library/exchange-online-limits.aspx#StorageLimits

Team alias keeps

communications tracked

Single folder to access

Email & documents

Documents stored in SharePoint

Mobile Messaging

Hosted Voice Mail*

•

•

•

A PolicyTip notifies you of a policy

violation while composing an email

Policy details transparently

displayed to end user

Right click to assign policy to an

item, folder or to all your email

Easy migration to a managed archive solution

Similar User experience for managing mailbox

Provides way to centralize data from PST files

Get instant

statistics

Use proximity searches to

understand context

Query results across

Exchange, Lync &

SharePoint

Laser focused refiners to help

find the data you need

Fine tune

complex queries

Exchange

2007/2003

Exchange 2010 SP2

•

•

•

•

The following limits help protect against spam and malicious users and help prevent overconsumption of resources.

Rule Limit Comment

Message Size Limit 25 MB Includes attachments.

Attachment size can be restricted by policy.

Number of recipients per

message

500 A distribution list counts as one recipient.

Number of recipients per

day per account

10,000 A distribution list counts as one recipient.

Message send rate 30 per

minute

Messages are queued if necessary.

SharePoint Online

Share

Workflow

Compliance/E-Discovery Personas

Discoverability

Taxonomy Security

Policy Retention

Content

BLOG

WIKI

Find out who already has access

Simplified permissions

Share with people from inside and outside the enterprise

Put Social to work

Tap into the Community

Grow Your Network

Excel BI

Instant analysis through In Memory BI Engine

Power View Add-in

Excel Services

Improved data exploration

Field List and Field Well Support

Calculated Measures and Members

Enhanced Timeline Controls

Filter enhancements and Filter search

Dashboard migration

Support for Analysis Services Effective User

Visio Services

Refresh data from external sources – BCS and Azure SQL

Supports comments on Visio Drawings

Maximum Cache Size service parameter

Health Analyzer Rules to report on Maximum Cache Size

Excel

PowerPoint

Word

SharePoint Online Plan 1 SharePoint Online Plan 2

Team Sites Yes Yes

Simple Public-Facing Website 1 basic public-facing site included 1 basic public-facing site included

Site Designer Yes Yes

SharePoint Designer 2010 Yes Yes

Custom Workflows Yes Yes

Sandboxed Solutions (PTC) with Visual Studio Yes Yes

My Site Yes Yes

Social (Wikis, Blogs, Microblogging, Communities, etc.) Yes Yes

Form Services No Yes

Excel Services No Yes

Visio Services No Yes

Access Services No Yes

Business Connectivity Services (BCS) No Yes

eDiscovery Center No Yes

Site / Library Legal Hold No Yes

Content Search Web Part / Cross Site Publishing No Yes

Site Collections Up to 500,000 Up to 500,000

Office Web AppsView only for E1

View and edit for E2View and edit

External Document Sharing Yes Yes

Storage (does not include My Sites) 10 GB + 500 MB per USL 10 GB + 500 MB per USL

My Site Storage (OneDrive for Business) 1 TB per USL (to be unlimited) 1 TB per USL (to be unlimited)

Buy Additional Storage Yes Yes

Admin Yes, tenant level Yes, tenant level

View Details

Analytics,

PerformancePointBI Excel Services, Power View, PowerPivot

SharePoint Online SharePoint 2013

Deep refinement,

enhance relevancySearch People/Expertise, hover card, enterprise search

Full-trust code, BCS+Developer Cloud app model, Sandbox, CSOM, BCS

Cross-site scripting,

content by searchInternet Public Website, Design Manager, apps/store

Central AdministrationAdmin Tenant-level, PowerShell, IRM, Recycle Bin

ECM /

Social

eDiscovery, Records Center, Site Mailbox, Mobile, Newsfeed, Follow, #, @

dot dot dot

http://technet.microsoft.com/en-us/library/sharepoint-online-service-description.aspx

Office 365 ProPlusDeploy Office fast without giving up control

The Bing Maps app in Excel, maps the

addresses highlighted

The Bing Maps app detects and address in the

email and maps the location

Work across Office apps

and Office Web Apps

Presence and contact card

everywhere to accelerate

collaboration

Improved threaded comments for

better document review experience

The People Card provides a single view of a person, including rich

presence information, aggregated internal and external feeds, plus

click-to-communicate via email, IM, voice & video

http://office.microsoft.com/en-us/office365-sharepoint-online-enterprise-help/sharepoint-online-software-boundaries-and-limits-HA102694293.aspx

Lync Online

People first connections

Receive calls on a tablet…

Or on a phone

73

74

Content + Gallery (80/20 vertical) Content + Active Speaker Content Only

View menu75

Live media conversations are not tabbed

Text-based conversation (persistent chat/IM) are in tabs76

PSTN

IP-PBX

Signaling through Office 365

Audio media stays onsite

Lync Online

User

Customer Premises

Lync Server

On-premises

Internet

Feature Lync Online Lync Hybrid Lync Online

Dedicated

Lync Server*

Peer to Peer & PSTN calling, Emergency Dialing, Voice Mail.

Call hold, Transfer, Forwarding, Delegation & Team Calling

IP Phones, USB Peripherals & Mobile call via work

Direct SIP Interoperability with on-premises PBX

Private Line, Analog Devices, Common Area Phones,

Analog Devices, Enhanced 911

Call Parking, UnassignedNumber Handling

Call Center Integration & Response Groups

Network Resiliency, Call Admission Control

*Configured with users hosted on-premises, either as sole deployment or split domain with Lync Online

Office 365 Lync Online

Partner-hosted multi-tenant

Single domain and directory

Users split – server / online

Lync Server 2013

Private cloud / dedicated

CloudHybrid On-Premises

84

Trust by Design

Trusting the Provider

Enabling Regulatory Compliance

Transparency about Data Protection Practices

Privacy Protection

Commitment to Security

Microsoft SDL

Training

Requirements

Design

ImplementationVerification

Release

Response

The Microsoft SDL is a

security assurance

process focused on

considering security &

privacy throughout all

phases of the

development process.

DATAAPPLICATIONNETWORKHOST

SECURITY

IDENTITYAND ACCESS

MANAGEMENTPHYSICAL

Excellence in cutting edge security practices at every level.

SAS 70/

SSAE 16

Security controls are

independently audited.

Industry Standards on Security

Data Monetization/Usage

No Advertising: No monetization of Office 365

customer data.

No Mingling: Office 365 customer data is segregated from ad-supported services.

Data Portability: Customers can remove their data whenever they choose.

Office 365 Trust Center

Contractual Provisions

Liability

SLA / Availability

Service Credits

Privacy

Security Policy Certification

Data Use Limitations

Breach Notification

Audit

Data Portability

Service Mgt & Support

Severity Level Operations and Support DefinitionInitial Response Time

Objective

Frequency Providing Customer Update

Objective

Catastrophic(Severity 1)

All services are inaccessible and affect production or profitability. Multiple companies or multiple users report loss of functionality for all services. Data security, privacy, and/or regulatory breaches have occurred or are likely to occur.

15 minutes 1 hour

A (Critical)

One or more services are affected. Production, operations, or deployment deadlines are severely affected, or there will be a severe impact on production or profitability. Multiple customers, users, or services are partially affected.

1 hour 2 hours

B (Urgent)

The situation has moderate business impact and can be dealt with during business hours. Use of the service is proceeding but is impaired. A single user, customer, or service is partially affected.

2 hours 24 hours

C (Important)

The situation has minimum business impact. The issue is important but does not significantly impact service or productivity for the customer. A single user is experiencing partial disruption, but an acceptable workaround exists.

4 hours 72 hours

D (Advisory)The situation requires design change requests, feature requests, research activities, and similar items. Customer business is not affected.

48 hours As needed

• For Catastrophic or Severity A SIEs that affect many customer organizations

• A PIR is a detailed report that includes: An incident summary and event timeline.

Broad customer impact and root cause analysis.

Actions for continual improvement.

• PIRs will be dispatched a minimum of seven working days following the request.

• Advance notice of at least 5 days for planned events

• Event notifications via RSS Feeds

• Events scheduled during low use hours: The Americas: 9:00 p.m. to 3:00 a.m. Pacific Time (21:00 GMT-8 to

03:00 GMT-8)

• No planned maintenance for Exchange

DEPLOYMENT

IT/User Change Readiness

Deployment Services

Managed Support

Basic Support

Remediation & Service

Expansion

Business Value Realization

IT/Org Change

Management

Custom Service Offerings

Standard

Enterprise

Essentials

Program Orchestration

Included w/ Office 365

Packages Components