TECHNICAL BID - State Bank of India...2 Cost of Tender Documents cum processing Fee (Nonrefundable)...

Tender No. PAT202010024--- Date: 21.10.2020

SBI INFRA MANAGEMENT SOLUTIONS PVT. LTD.(A Wholly Owned Subsidiary of SBI)

PATNA CIRCLE OFFICE

INVITES TENDERS ON BEHALF OF SBI PATNA CIRCLE

PART - I

TECHNICAL BIDTENDER DOCUMENT

FORPROVIDING HOUSE KEEPING, MAINTENANCE, CATERING AND

HORTICULTURAL SERVICES AT SENIOR OFFICER’S RESIDENTIAL COMPLEX AND GUEST HOUSE, BANK ROAD, PATNA-800001

Tender No. PAT202010024 Dated 21.10.2020

NAME OF TEDERER : ……………………………………………… ADDRESS : ……………………………………………… ………………………………………………

Page 1 of 67 Contractor’s Signature with seal


GST No. : ………………………………………………

DATE OF SUBMISSION: …ON 05.11.2020 up to 3:00 PM

NOTICE INVITING E-TENDER

SBI Infra Management Solutions Pvt. Ltd., (hereinafter mentioned SBIIMS) having Circle Office at 2nd floor, State Bank of India, Patna Main branch Building, Patna-800001, for and on behalf of State Bank of India invite two-bid online tenders from empanelled vendors under Housing Keeping ,Maintenance ,Catering and Horticulture Services Contractors of Patna Circle having good track record of providing satisfactory services to SBI for “Providing House Keeping ,Maintenance ,Catering & Horticulture Services including minor plumbing works for Senior Officer’s Residential Complex and Guest House ,Bank Road ,Patna-1.For eligible Criteria Refer to Annexure-A.2. The other details of the tender are as under:1. Name of Work PROVIDING HOUSE KEEPING

,MAINTENANCE ,CATERING AND HORTICULTURAL SERVICES AT SENIOR OFFICER’S RESIDENTIAL COMPLEX AND GUEST HOUSE ,BANK ROAD ,PATNA-800001

2 Cost of Tender Documents cum processing Fee (Nonrefundable)

Rs.3,000/-(RupeesThreeThousandOnly) non-refundable to be deposited online through https://www.onlinesbi.com using State Bank Collect gateway on or before 05.11.2020 up to 03:00 PM

3 Estimated Amount 42,20,400/-Per Annum + GSTas applicable

4 Earnest Money Deposit (EMD) Rs.42,300/- (Rupees forty two thousand three hundred Only)in the form of Demand Draft issued by any Nationalized/Scheduled Bank drawn in favor of “State Bank of India”payable at Patna which shall be converted into Security Deposit for successful contractor, whose tender is accepted.


https://www.onlinesbi.com/


5 Security Deposit (ISD) The successful Contractor whose tender is accepted by the Bank shall be bound to deposit a sum equivalent to 5% of accepted “Annual Contract Value” including EMD as Security Deposit (SD) in the form of banker’s Cheque/demand draft issued by any Nationalized/Scheduled Bank favouring “State Bank of India” payable at Patna. The contractor may choose to deposit the said Security Deposit (SD) in the form of Bank Guarantee (BG) of equivalent amount issued by any Nationalized / Scheduled Bank as per the SBIIMS/Bank’s approved format.

6 Date for downloading ofTender Document(Technical and Price Bid)

21.10.2020 to 05.11.2020 from Bank’s website “https://www.sbi.co.in/portal/web/home/procurement-news”& “https://etender.sbi “

7 Last date and time for receipt of written queries for clarification from bidders in Pre-bid meeting.

At 14:00 hours on 05.11.2020

8 Pre-Bid Meeting At 3.00 PM on 31.10.2020 at address mentioned hereinafter. (Only written queries submitted by the bidders till stipulated date and time shall be discussed and clarified in the meeting)

9 Date of clarifications on the Bidder’s queries at Office.

31.10.2020 (No individual communication shall be provided to the Bidder).

10 Last date & time for submission of Technical Bid along with EMD, Cost of tender document cum processing Fee and other documents as specified in the tender.Note:For eligible criteria for participating in the tendering process, kindly refer to Annexure-Aof Technical Bid (Refer page No.5).Price Bid will be submitted online through service provider by the schedule date.However, price bids of bidders qualified and found eligible in Technical bid evaluation shall be considered for opening.

Up to 03:00 PM on 05.11.2020Note:

1. It is sole responsibility of the bidder to ensure submission of their bid by stipulated date and time at specified address. The SBIIMS Pvt. Ltd. shall not entertain bids received late due to any delay on account of delivery by the courier agency/speed post or any other mode for the reasons whatsoever.

2. Tenders received without EMD and Tender Processing Fee shall be summarily rejected.

3. After the accomplishment of tendering procedure, the successful bidder shall submit the hard copy of the Technical document duly signed with seal by the authorized representative/proprietor of the firm at the under mentioned office. Price Bid will be uploaded on Service Provider’s portal


https://etender.sbi/https://www.sbi.co.in/portal/web/home/procurement-newshttps://www.sbi.co.in/portal/web/home/procurement-news


https://www.sbi.co.in/portal/web/home/procurement-news : &https://etender.sbi

11 Address for submission and opening of Technical bid.

The Circle Head , SBI Infra Management Solutions Pvt. Ltd., 2ND FLOOR OF Patna Main Branch building ,Patna

12 Date and Time of Opening of Technical Bid

3:.30 PM on 05.11.2020 at SBIIMS Circle Office, Patna.

13 Date and Time of opening of Price-Bid

Through service provider portal at SBIIMS Circle Office, Patna at 4:30 PM on 05.11.2020

14 Validity for Offer 3 (three) months from the date of opening of price bid 15 Date of Commencement of Work 1st Day of Succeeding month of the Work Order or as

advised in the Work Order. 16 Penalty/Liquidated damages As per relevant clause in the tender document 17 Period of Honoring

Payment Certificate 15 days from the date of receipt of bill (excluding Sunday and Public Holidays).

18 Insurance As per insurance clause of the tender document20 SBIIMS Patna Circle

Asstt. Manager ( Civil): Mr. Tauseef Ahmad-Ph: 7903176447

Service Provider:-M / S Antares Systems Limited1ST floor Old Bank OF India compound,M /22 Building ,Road NO-25 ,S.K.Nagar ,PatnaMobille-Rakesh Kumar -9771414548 ,Mr.Pawan Kumar Singh-9771414547 ,Mr.Amit [email protected]

3. In case the date of opening of tenders is declared as a holiday, the tenders will be opened on the next working day at the same time.

4. Tenders received without EMD and Non-Refundable Cost of Tender Documents shall besummarily rejected and such bidders shall not be allowed to participate in the online


https://etender.sbi/


tendering process. Vendor having NSIC certificate not submitting cost of tender document will be not considered. As vendors participating on virtue of NSIC certificate if, emulate to L1 aftermath the tendering procedure withdraw/back out to execute the job, it results great loss to the Bank and inconvenience to the SBIIMS. Therefore serious bidders are requested to participate.

5. SBIIMS reserves their rights to accept any or to reject all the tenders in part or whole without assigning reasons thereof and no correspondence shall be entertained in this regard.

6. The interested vendors shall submit the documents/testimonials pertaining to eligibility criteriaon or before 31.10.2020, at the office of undersigned. After scrutiny of the documents, the eligible vendors shall be intimated for participating through the service provider.

7. Tenders can be downloaded from www.sbi.co.i n ( link) .It shall be responsibility of the Vendor to arrange and ensure that all pages of technical and financial bid are properly bound separately. Tenders in loose pages shall be disqualified.

8. The L-1 Vendor (successful bidder) shall sign and stamp each page of the tender document thereby ensuring the number and sequence of all pages after completion of the tendering procedures.

9. Any vendor quoting abnormal/unrealistic rates/ amount in the price bid, if emerging L1 shall be asked to submit the rate justifications for the items quoted. Failing to submit/ convince the Bank/SBIIMS, may lead to debar from the future tender of SBIIMS Patna.

10. In case of a tie , SBIIMS/SBI reserves the right at its exigency to exercise any one of the below mentioned options for emulating the L1 bidder. No claims in this regard will be entertained.

(a) SBIIMS/Bank may ask sealed bid from the vendors stand L1. (b) The firm having higher value of Annual Turnover (ATO) shall be considered as L1 and this will be binding to all the participating vendors. (c) SBIIMS/Bank may go for E-reverse (Rank auction) auction among the bidders. (d) SBIIMS/Bank may scrap the tender and re-invite afresh.

11. Conditional tenders shall be summarily rejected.

Sd/-

Circle HeadSBIIMS, C.O, Patna

TECHNICAL BID:ANNEXURE-A(Eligible Criteria)

1. The vendors/service providers for facility management services (housekeeping, maintenance, catering & horticulture services)) empanelled under the Patna circle are eligible to submit their Bids along with supporting documents, as mentioned below. The vendors are requested to submit/enclose the latest empaneled letter issued by the Bank. If the Bid is not accompanied by all the required documents as per the tender condition, the same would be rejected. Copies of the documentary evidences must be furnished against each of the above criteria along with an index. All documents must be signed by the authorized signatory of the bidder. The successful bidder, need to set up their officeat Patna, within one month after issue of work order.

2. Eligibility Criteria, the factors that may be kept in view while framing the qualification criteria includes the scope and nature of work, experience of firms in the same field and


http://www.sbi.co.in/http://www.sbi.co.in/


financial soundness of firms. The following points must be kept in view while participating in the tender procedure:-

For Housekeeping, maintenance, catering & horticulture services. The criteria for assessment of the contractors placed on the preliminary select list are as under

i. Average Annual financial turnover during the last 3 years, ending 31st March of the previous financial year, should be at least 30% of the estimated cost, i.e Rs12,66,200/- (Rupees twelve lacs sixty six thousand two hundred Only). ii. Experience of having successfully completed similar works during last 7 years ending last day of months previous to the one in which applications are invited should be either of the following:

(a) Three similar (3 nos.) completed works costing not less than the amount equal to 40% of the estimated cost, i.e Rs16,88,200/-(Rupees sixteen lacs eighty eight thousand two hundred only )

Or (b) Two similar (2 nos.) completed works costing not less than the amount equal to 50% of the estimated cost, i.e Rs21,10,200/- (Rupees twenty one lacs ten thousand two hundred Only).

Or(c) One similar (1 nos.) completed work costing not less than the amount equal to 80% of the estimated cost, i.e Rs 33,76,400/- (Rupees thirty three lacs seventy six thousand four hundred Only).(d) Works completed as on 31.03.2020 will be considered only, bidders without submission of completion certificate is liable for rejection.

iii. The application for tender must be a Registered / Licensed Organization in nature of a Public Ltd Co / private Ltd Co / Partnership firm / Sole proprietor / Limited Liability Partnership.

iv. The applicant must have a proven track record of providing cleaning, maintenance housekeeping and catering services for a minimum of 02 years during the period of 03 years (01.04.2017 to 31.03.2020) in Government Sector / Public Banks / Public sector Undertaking / reputed private sector Companies. The experience in regard to these services should be for providing the services to a minimum average of 10 persons per working day (as per contract) during period.

v. The applicant should not have abandoned any work or rescinded any part of their contract or been disqualified by the client during the last 5 years.

vi.The applicant must have sound financial capacity / credit worthiness to be supported by a Solvency certificate of Rs.10.00 lacs issued on or after 30.07.2020 or any other equivalent certificate acceptable to the Bank.

3. Definition of “similar work” is be clearly defined as above. It has to be ensured that all firms satisfying the basic criteria &empanelled under the Patna Circle need to submit/participate.

4. The bidders are required to make their own arrangements to obtain the necessary training for participating in the online bid of the tender to be provided by the e-Tendering/Procurement agency appointed by the Bank prior to submission of bids. The bidders shall submit the process compliance form and other relevant documents to the SBIIMS along with the Technical bid document.



We have read and understood the above mentioned and shall abide by the same.

ANNEXURE- B

(C) EVALUATION OF PRICE BID

1. The price Bid of those Bidders, who qualified in the Technical Bid and full filling the eligibility criteria shall be considered for opening.

2. The award of contract will be made to the bidder whose bid has been determined to be the lowest, responsive and complying all the statutory criteria stipulated in the Technical Bid, Price Bid of the tender Condition.

3. The SBIIMS reserve their rights to accept any or to reject all the bids without assigning any reasons therefor and no correspondence shall be entertained in this regard.

We have read and understood the abovementioned and shall abide by the same.

Signature of the Contractor with Seal

Name: …………………………….

Place: …………………………….

Date: ……………………………..

Annexure-1APPLICATION FORM

1 Name of the organization :

2 Address :

3 Name, Telephone Nos. including Mobile and : e-mail id of contact person



4 Fax No. :

5 Registration with Govt. Authorities

a. Income-tax (PAN) No. :

b. Goods & Service tax no. (GST) :

c. EPF Registration No. :

d. ESI Registration No. :

e. Contract Labour :

6 List of Professionals / Technical / Non- : technical Personnel employed permanently (Details may be given in the enclosed format - Form 'F')

7 Details of Plant & Machinery / Manufacturing : unit/ tools / equipment owned by the company (Details may be given in the enclosed format - Form 'G')

Note: Please enclose separate sheets for additional information, photographs, and documents

Signature of the applicant with seal

Date:

Place:

Annexure-2

DETAILS OF KEY TECHNICAL AND ADMINISTRATIVE PERSONNEL EMPLOYED IN THE ORGANIZATION

Sr. No.

Name & Adahar No.

Designation EPF & ESIC No.

Educational Qualification

Professional Experience

Length of continuous

service with employer in years

1 2 3 4 5 6 7



Note: ▪ Details of Technical personnel shall be provided qualification-wise ▪ Organization chart of the company, additional information about Technical and

administrative personnel, if any, may be submitted on separate sheet

Signature of Applicant with Seal


Tender No. PAT202010024 Date: 21.10.2020

Annexure-3

DECLARATION OF NEAR RELATIVES OF SBI EMPLOYEES

I/We.............................................................................................S/o/D/o...............................................................................................................Residing at…................................................................... …....................................................................................................... hereby certify that none of our relatives(s) as defined in the Tender document is/are employed in SBI as per details given in tender document. In case at any stage, it is found that the information given by me is false/incorrect, SBI shall have the absolute right to take any action as deemed fit, without any prior intimation to me.

(The near relatives are members of a Hindu undivided family/husband and wife/ the one related to the other in the manner as father, mother, son(s) and son's wife (daughter- in- laws), daughter(s), husband (son-in-law), brother(s) and brother's wife, sister(s) & sister's husband (brother-in-law).

Place:

Date:

Signature of Applicant with Seal

Name in Capital Letters:

Address:

Contractor’s Signature with seal


Annexure-4 DECLARATION

(TO BE SUBMITTED BY THE APPLICANT ON THEIR FIRM/COMPANY’S LETTER HEAD ALONGWITH THEIR APPLICATION)

To,Circle Head, SBIIMS, C.O, Patna.

I/We hereby certify that:

1. I / We have submitted document strictly on the format prescribed by the SBIIMS and are available on the Bank’s website & there is no change in formatting, number of pages etc.

2. I / We have checked that no page is missing and all pages as per the index and checklist are available & that all pages of document submitted by us are clear & legible.

3. I / We have signed (with stamp) all the pages of the tender document before submitting the same.

4. I / We have sealed the tender documents properly before submitting the same.

5. I /We have read carefully & understood the instructions to the applicants.

6. I / We hereby understood and accordingly confirm that all Tender documents along supporting documents/annexures etc. are required to be submitted by us strictly in the prescribed format only. In case, the Bid/documents submitted by us along with this tender is found in any other formats and not complying this condition, we hereby authorize the SBIIMS/SBI to summarily reject our tender for which we shall not make any protest.

7. I / We have not made any modification / corrections / additions /deletions etc. in the PQ documents downloaded from web by me / us. In case at any stage later, it is found there is difference in our downloaded PQ documents from the original and / or any documentation, SBIIMS Pvt. Ltd. on behalf of SBI shall have the absolute right to disqualify / reject our Tender and also debar me / us in participating in any future tenders of SBIIMS/SBI without any prior intimation to me / us.

8. I/We hereby undertake and confirm that all the information furnished in this tender is correct and true to the best of our knowledge and belief and we own full responsibility for its correctness and authenticity.

Signature of Applicant with Seal Note:

1. It is the responsibility of the vendor to deploy the plumber/mali when and where ever required at any of the aforesaid branches.

Page 11 of 67 Contractor Signature with Seal


INSTRUCTIONS TO TENDERER1. Purpose:

Comprehensive Annual Maintenance Contract for services such as housekeeping, plumbing , Maintenance ,catering & horticulture etc.

2. Invitation:

Housekeeping services adhering to Bank’s requirement outlined in this Tender.

This Tender document is not an offer by State Bank of India, but an invitation to receive responses from the empanelled vendors. No contractual obligation whatsoever shall arise from the Tender process unless and until a formal contract is signed and executed by duly authorized official(s) of State Bank of India with the successful Bidder.

3. Eligibility Criteria:As mentioned earlier in the page no 5 &6.

4. Disclaimer:

The information contained in this Tender document or information provided subsequently to Bidder(s) or applicants whether verbally or in documentary form by or on behalf of State Bank of India (Bank), is provided to the Bidder(s) on the terms and conditions set out in this Tender document and all other terms and conditions subject to which such information is provided.

This Tender is neither an agreement nor an offer and is only an invitation by Bank to the interested parties for submission of bids. The purpose of this Tender is to provide the Bidder(s) with information to assist the formulation of their proposals. This Tender does not claim to contain all the information each Bidder may require. Each Bidder should conduct its own investigation and analysis and should check the accuracy, reliability and completeness of the information in this Tender and where necessary obtain independent advice. Bank makes no representation or warranty and shall incur no liability under any law, statute, rules or regulations as to the accuracy, reliability or completeness of this Tender. Bank may in its absolute discretion, but without being under any obligation to do so, add all amend or supplement the information in this Tender. No contractual obligation whatsoever shall arise from the Tender process until a formal contract is signed and executed by duly authorized officers of the Bank with the selected Bidder.

The Bank reserves the right to accept or reject any Bid/ offer received in part or in full, and to cancel the bidding process and reject all Bids at any time prior to contract of award, without thereby incurring any liability to the affected Bidder or Bidders or any obligation to inform the affected Bidder or Bidders of the grounds for the Bank’s action. Bank reserves the right to reject any Bid on security and / or other considerations without assigning any reason.

Bank reserves the right to cancel the entire Bidding / procurement process at any stage without assigning any reason whatsoever.



The biding document provides overview of the requirements, bidding procedures and contact terms. It includes Introduction, Instructions to Bidder, Terms& Conditions of Contract, Eligibility Criteria, Technical Bid and Financial Bid.

The Bidder is expected to examine all instructions, statements, terms and specifications in the bidding document. Failure to furnish all information required by the bidding documents or submission of bid not responsive to the bidding documents in every respect will be at the Bidder’s risk and may result in rejection of the bid. SBIIMS has made considerable effort to ensure that accurate information is contained in this Tender and is supplied solely as guidelines for Bidders. Furthermore, during the Tender process, SBIIMS is entitled to issue corrigendum to Tender relevant to the Scope of Work. Nothing in this Tender or any addenda is intended to relieve Bidders from forming their own opinions and conclusions in respect of the matters addressed in the Tender or any addenda.

5. Clarifications & Amendments:

If deemed necessary the Bank may seek clarifications on any aspect from the bidder. However, that would not entitle the bidder to change or cause any change in the substances of the bid already submitted or the price quoted. The bidder may be asked to give presentation for the purpose of clarification of the bid.

6. Bid Integrity:

Willful misrepresentation of any fact within the Bid will lead to the cancellation of the contract without prejudice to other actions that the Bank may take. All the bids with accompanying documents will become property of SBI.

7. Format and Signing of Bid:

i. The bidder should prepare submission as per minimum eligibility criteria, Technical Bid, Price Bid and other requested information.

ii.All pages of the Bid document should be serially numbered and shall be signed by the authorized person(s) only. The person(s) signing the bid shall sign all pages of the bid and rubber stamp should be affixed on each page except for an un-amended printed literature. The bidder should submit a copy of board resolution or power of attorney showing that the signatory has been duly authorized to sign the tender document.

iii. Any interlineations, erasures or overwriting shall be valid only if the person(s) signing the bid sign(s) them in full.

iv. Bid should be typed and submitted on A4 size paper [font times Ariel 11], spirally bound securely and in serial order. Bidders responding to this Tender shall submit covering letter included with the bid and compliance certification statement required for submission of a proposal.

v.In the event of the target date for the receipt of bids being declared as holiday for the Bank, the bids will be received till the target time on the next working day. The bank may at its discretion extend the bid submission date. The modified target date & time will be notified on the web site of the Bank.

8. The Bidders requiring any clarification on the bidding documents should submit written queries on or before date: 31.10.2020 by 2.00 PM.



9. At any time prior to the deadline for submission of bids, SBIIMS may modify or alter the bidding document by issuing an amendment.

10. Any addendum/corrigendum as well as clarification thus issued shall be a part of the tender documents and it will be assumed that the information contained in the amendment would have been taken into account by the tenderer in its tender submission.

11. Any clarification issued by SBIIMS will be in the form of an addendum / corrigendum and will be available in aforesaid SBI’s website. The amendment will be binding on all bidders. SBI, at its discretion may extend the deadline for submission of bids which shall be informed to all through aforesaid SBI’s website.

12. The Contractor shall ensure that they are fully conversant with the premises in question as well as with the business activities thereat and its related manpower requirements for the work specified.

13. The SBIIMS/SBIshall have the right to have any person removed who is considered to be undesirable or otherwise and similarly the Contractor reserves the right to remove the personnel with prior permission of the SBI/ SBIIMS, except under emergencies / unavoidable circumstances.

14. The Contractor shall exercise adequate supervision to ensure proper performance of Services in accordance with the requirements.

15. The Contractor shall issue identity cards/ identification documents to all its employees.

16. The personnel of the Contractor shall not be the employees of the SBIIMS/SBI and they shall not claim any salary or allowances, compensation, damages or anything arising out of their employment/duty under this Contract.

17. The Contractor shall also provide at its own cost all benefits; statutory or otherwise to its employees and the SBIIMS/SBI shall not have any liability whatsoever on this account.

18. The details of the machineries proposed to deploy and other technical details can be furnished in the Technical bid.

19. No costs incurred by the applicant in applying, in providing necessary clarifications or attending discussions, conferences or site visits will be reimbursed by the Bank.

20. The Technical Bid and the Price Bid will be opened as per the schedule given in NIT.

21. Tenders received after the due date and time are liable for rejection. SBIIMS reserves its right to reject any / or all the applications without assigning any reasons whatsoever and no correspondence shall be entertained in this regard.

22. All entries in tender documents should be in one ink. All cancellation and insertion should be duly signed by tenderer concerned with proper indication of the name designation and address of the person signing.



23. Tenderers shall fill in all the required particulars in the blank space provided for this purpose in the tender documents and also sign & stamp in each and every page of the tender document before submitting tender.

24. The rate should be quoted in Indian Currency only.

25. In quoting rates, the tenderers are advised to take into account all factors including any fluctuations in market rates. Please note that the rate quoted in the tender shall remain firm and valid for the contract period of ‘THREE YEARS’ from the date of commencement of work. During this period no request for enhancement / escalation in rates shall be considered under any circumstances.

26. The rate quoted by the tenderer shall remain firm and shall cover and include cost of all materials required for upkeep of the premises, wages to the labourers, supervisors, equipment deployed, maintenance of the machineries, contractors profit, transportation charges and all statutory levies, applicable taxes, EPF, ESI, and any other statutory component as per the Central Government Minimum Wages Act but excluding Goods & Service Tax (GST).

27. The tenderers are advised to inspect the site and acquaint themselves with the actual working and prevailing site conditions before quoting the rates.

28. Please note that it is tenderers’ responsibility to provide all items which may not be specifically mentioned in the scope of works but are necessary to complete the work and subject services to the satisfaction of the Bank.

29. The bank shall not be bound to accept the lowest tender and reserves the right to accept or reject any or all the tenders without assigning any reason whatsoever.

30. No employee of SBI/SBIIMS shall be engaged by the contractor during the course of carrying out the works.

31. The tenderer shall deposit a sum of Rs42, 300/-(Rupees forty two thousand three hundred Only) as Earnest Money Deposit and Rs.3,000/- (Rs. Three Thousand Hundred Only) as cost of tender which is Non-Refundable along with the tender document. This EMD (Earnest Money Deposit) shall be in the form of demand draft from any nationalized bank or from a scheduled bank drawn in favour of SBI Infra Management Solutions Pvt. Ltd., payable at Patna.Cost of Tender Document shall be paid online using State Bank collect gateway.

32. No interest shall be paid on the EMD. The tenders received without EMD and Cost of Tender Document shall be summarily rejected.

33. If any tenderer withdraws his tender before the said period or make any modifications in the original terms and conditions of the tender, the SBIIMS shall, without prejudice to any other right or remedy, be at liberty to cancel such tenders and forfeit full value of the EMD as aforesaid.

34. The contractor has to maintain an attendance register of the persons employed and the same will be inspected daily by the Bank’s Officer-in-charge.

35. If any of the labour employed by the contractor is found to be under performing or any mobilization is found or found under the influence of alcohol or any abusive substance /



reported while on duty, such person/persons shall not be allowed to work at site anymore and the SBIIMS/Bank reserves the rights to ask contractors for immediately removal such person(s) with suitable substitute immediately.

36. The contractor has to submit the Police verification details of all the people deployed by him at site before commencement of work. In case of any replacement during the pendency of the agreement, submission of police verification documents of such replaced staff is to be made available immediately.

37. The staff deployed at site should be physically fit to handle the works detailed in the scope. The full bio-data of the staff deployed at site like their full address, educational qualification, age proof etc shall be made available before commencement of work. The staff has to be deployed in consultation with the SBIIMS officials after performing the interview of the staff.

38. No alterations or additions are to be made by the Contractors to the tender document. Violation of this instruction will attract rejection of the tender at the discretion of the SBIIMS.

39. Tender shall be quoted on the prescribed format only. The tenders quoted in any other format shall be summarily rejected and EMD of such tenderer shall be forfeited.

40. Quoted rates per unit being different from those prescribed in the tender shall render the bid disqualified without any claim/explanation.

41. All the parts of this tender documents i.e. Tender Notice, General rules and Instructions to tenderers, offer letter, General conditions of contract, Annexures etc. shall constitute part of the contract document.

42. The contractor shall follow such Act, rules and regulations of the Local government bodies, State/Central Government labour laws that are in force and that may be framed from time to time for completion of work. SBI/SBIIMS shall not be responsible for any infringement of the various statutes in force by the contractor.

43. The contractor shall take, at his own cost the necessary license from statutory authorities in respect of this work. The expenses in completing the formalities in executing the agreement including expenses towards stamp paper, Registration charges, etc., if any, shall be borne by the contractor.

44. STATUTORY DEDUCTION towards INCOME TAX, Work Contract Tax and any other statutory deductions as per the law prevalent will be made as per Rules.

45. The contractor shall be responsible to ensure making payment of “Prevailing Minimum Wages” as notified by Regional Labour Commissioner (Central) to their labourers/ employees directly in their Bank accounts and shall produce relevant documents to the SBI/SBIIMS for verification every month along with their monthly bills failing which bills may not be paid.

46. The contractor shall be bound to submit original challans and other documents with regard to payment of ESIC/EPF/any other statutory dues /compliances/pay slip along with monthly bill to the SBIIMS, failing which bill will not be entertained.

47. TECHNICAL BID : (i) The bidders are advised to submit various documents in sealed Envelope marked as



“TENDER PART-A” to the office of SBI Infra Solutions Pvt Ltd. at the address mentioned hereinbefore by the stipulated date i.e.

a) Hard Copy of Pre-Qualified documents as advised in Technical Bid (Refer Page no.5) duly filled, signed and stamped by the Authorized Signatory on each page

b) True copy of Demand Draft of specified amount of EMD. c) Payment receipt of specified amount (non-refundable) towards cost of Tender

documents cum Tender Processing Fee d) Certified copies of all supporting documents/empanelment letter.e) Letter of Declarations (Annexure 3 & 4). f) Process compliance form (Annexure II) andg) Please upload scan copy of EMD, Tender Cost and Process Compliance form in

the online portal.

(ii) Contractors not submitting any one or more documents mentioned above and elsewhere in this document shall not be eligible to participate in the online price bidding.

(iii) The above mentioned tender documents and other supporting papers should be placed in a sealed Envelope marked “A” super scribing “Tender for Providing House Keeping ,Maintenance ,Catering and Horticultural services at Senior Officer’s Complex & Guest House ,Bank ,Road ,Patna.

(iv) Technical Bid not accompanied by any one or more of the abovementioned documents shall be summarily rejected and such bidders shall not be allowed to participate in price bidding for the project under any circumstances.

(v) The EMD of the bidders not qualified for the reasons whatsoever including disqualification in the Technical Bid Evaluation shall be returned to the bidder’s registered address by Speed Post/Courier/Registered Post.

(vi) The intending bidders are categorically advised to submit the prequalification documents strictly in the attached formats only. The information required should be neatly filled/typed in each and every columns and row of the Formats. Theapplications received with “partly filled formats” not containing desired information ineach and every columns/points/row of various annexures shall be treated asINCOMPLETE and such applications shall be summarily rejected.

(vii) The applicants are categorically advised to refrain from mentioning the remark “AS PER ATTACHEMENT/ENCLOSURES” in their applications and annexures to avoidrejection of their applications.

48. No union formation is allowed. 49. The Contractor’s supervisor shall be first line of contact for SBIIMS/SBI, who shall report to

the designated officers of SBIIMS/SBI for all requirements.

50. The personnel who are appointed as Janitors shall be provided with all cleaning and safety material for cleaning purposes by the Contractor.

51. The quantity for manpower and machines mentioned in this tender is minimum indicative. It shall, however, be sole responsibility of the contractor to ensure deployment of additional manpower required, if any, for execution of work and services to the utmost satisfaction of client/employer/owner i.e. SBI/SBIIMS without any extra charge but within the accepted tender amount only.

52. In case, any demand is raised by the SBIIMS/SBI for providing additional manpower for any extra work /activity other than those pertaining to the scope of work of the



captioned project, the contractor shall make arrangements for the same and cost thereof shall be paid by the Bank on the basis of minimum wages plus the handling charges as quoted in the price bid by the bidder.

53. All the chemicals, consumables required for the purpose of providing services should be of standard brands as specified in the tender, and as per the approval of the SBIIMS/SBI. No sub-standard material shall be used. The chemicals used for the purpose of cleaning shall be eco-friendly and bio-degradable.

54. Cost of materials & Consumable will be reimbursed on production of original purchase Challan/Bills on actual basis after due verification/Satisfaction of supply of materials/consumables by the concerned department/officials. Vendor has to maintain a stock register for proper controlling of materials/ Consumables. The consolidated bills of materials/ Consumable will be produced for payment on monthly basis along with the contract bill.

55. In case the contractor, at any point of time, fails to adhere to specific quality & quantity of the consumables as per specification of the Bank, the Bank reserves the right to terminate the clause of providing consumables by the contractor & the same will be supplied by the Bank with levy of penalty of Rs. 1,000.00 (Rupees One Thousand Only) per month on the contractor, thereafter. Further, the cost of the consumables will not be paid in the monthly bill.

Or SBIIMS/Bank reserves the right to ask the vendor emerging L1 to procure all the tools/cleansing items to be consumed and supply the same at concerned Branch/RBO/Branch/administrative office any time/issue of work order/currency of contract. The Vendor may raise invoice(at the rate quoted for the items in the price bid) for the cleansing items supplied to the Bank.

56. The vendor may be advised by Asst. GeneralManager ( P & E) LHO ,Patna to replace any contract labour with suitable one for improving services.

57. The Bank will not be responsible for any compensations or otherwise for any injury/death caused to any of the contract labour/workmen of the vendor while executing at any of the branch premises as per this tender.

58. The vendor shall not permit any of his employees to use any of the branch premises /building for residential or any other purpose.

59. The security deposit shall be released to the vendor after successful completion of the contract, subject to production of clearance certificate by the vendor to the Bank from Labour Dept./GOI/Gov. of Odisha as applicable.

60. The contractor/vendor shall forthwith give notice in writing of his claim or dispute to the, Asst. GeneralManager ( P & E) LHO ,Patna within 30 days from the date of disallowance thereof or the date of deduction or recovery. The said notice shall give full particulars of claim, grounds on which it is based and detailed calculations of the amount claimed and the contractor shall not be entitled to raise any claim nor shall the Bank be in any way liable in respect of any claim by the contractor unless notice of such claim shall have been given by the contractor to the , in the manner and within the tim Asst. GeneralManager ( P & E) LHO ,Patna e as aforesaid. The contractor shall be deemed to have waived and extinguished all his rights in respect of any claim not notified to the Asst. GeneralManager ( P & E) LHO ,Patna, in writing in the manner and within the time aforesaid.



BUSINESS RULES FOR ONLINE TENDER

GENERAL TERMS AND CONDITIONS OF ONILE TENDER

TENDER FOR PROVIDING HOUSE KEEPING,MAINTENANCE ,CATERING & HORTICULTURAL SERVICES INCLUDING GARDENING, MINOR PLUMBING WORKS AT SENIOR OFFICER’S COMPLEX & GUEST HOUSE ,BANK ROAD ,PATNA

(A) Business rules for E-tendering:1. Only empaneled contractors with SBIIMS PVT.LTD. Under appropriate category who are invited by the project Architect/SBIIMSPL shall only be eligible to participate.

2. SBIIMS PVT.LTD. Will engage the services of an E-tendering service provider who will provide necessary training and assistance before commencement of online bidding on Internet.

3. In case of e-tendering, SBIIMSPL will inform the vendor in writing, the details of service provider to enable them to contact and get trained.

4. Business rules like event date, closing and opening time etc. also will be communicated through service provider for compliance.

5. Contractors have to send by email, the compliance form in the prescribed format (provided by service provider), before start of E-tendering. Without this the vendor will not be eligible to participate in the event.

6. The Contractors will be required to submit the various documents in sealed Envelope to the office of SBI Infra Solutions Pvt Ltd.at the address mentioned hereinbefore by the stipulated date i.e. (1) Hard Copy of Technical Bid duly signed and stamped on each page (2) Demand Draft of specified amount of EMD (3) Demand Draft of Cost of Tender documents (4) Certified copy of A-Class License). Contractors not submitting any one or more documents shall not be eligible to participate in the on line price bidding.

7. E-tendering will be conducted on schedule date & time.

8. The e-tendering will be treated as closed only when the bidding process gets closed in all respects for the item listed in the tender.

(B) Terms & conditions of E-tendering:SBIIMS PVT.LTD. Shall finalize the Tender through e-tendering mode for which M/S Antares Systems Limited has been engaged by SBIIMSPL an authorized service provider. Please go through the guidelines given below and submit your acceptance to the same along with your Commercial Bid.

1. E-tendering shall be conducted by SBIIMSPL through M/S Antares Systems Limited on pre-specified date. While the Contractors shall be quoting from their own offices/ place of their choice, Internet connectivity and other paraphernalia requirements shall have to be ensured by Contractors themselves. In the event of failure of their Internet connectivity, (due to any reason whatsoever it may be) SBIIMSPL shall not be held responsible & no-further request by the bidder/ tenderer shall be entitled. In order to ward-off such contingent situation bidders are requested to make all the necessary arrangements/ alternatives such as back-up power supply whatever required so that they are able to circumvent such situation and still be able to participate in the E-tendering successfully. Failure of power at the p remises of Contractors during the E-tendering cannot be the cause for not participating in the E-tendering. On Page 19 of 67 Contractor Signature with Seal


account of this the time for the E-tendering cannot be extended and SBIIMS Pvt. Ltd. is not responsible for such eventualities.2. M/S Antares Systems Limited shall arrange to train your nominated person(s), without any cost to you. They shall also explain you all the Rules related to the E-tendering. You are required to give your compliance on it before start of bid process.

3. BIDDING CURRENCY AND UNIT OF MEASUREMENT: Bidding will be conducted in Indian currency & Unit of Measurement will be displayed in Online E-tendering.

4. BID PRICE: The Bidder has to quote the rate as per the Tender Document provided by SBIIMS Pvt. Ltd. their appointed Architects.

5. VALIDITY OF BIDS: The Bid price shall be firm for a period specified in the tender document and shall not be subjected to any change whatsoever.

6. Procedure of E-tendering:i.Online E-tendering :(a)The hard copy of the Technical as well as Price Bid Document are available on the Bank’s website during the period specified in the Notice Inviting Tender (NIT).(b) Online e-tendering is open to the empaneled bidders who receive NIT from the Architect and qualified for participating in the price bidding as provisions mentioned hereinabove through SBIIMSPL approved Service Provider.(c) The Price-Bid shall be made available online by the Service Provider wherein the contractors will be required to fill-in their Item-wise rates for each item.(d) The Contractors are advised not to wait till the last minute to submit their online item-wise quote in the price bid to avoid complications related with internet connectivity, network problems, system crash down, power failure, etc.(e) It is mandatory to all the bidders participating in the price bid to quote their rates for each and every item.(f) In case, contractor fails to quote their rates for any one or more tender items, their tender shall be treated as “Incomplete Tender” and shall be liable for rejection.7. LOG IN NAME & PASSWORD: Each Bidder is assigned a Unique User Name &Password by The Bidders are requ M/S Antares Systems Limited ested to change the Password after the receipt of initial Password from M/S Antares Systems Limited. All bids made from the Login ID given to the bidder will be deemed to have been made by the bidder.

8. BIDS PLACED BY BIDDER: Bids will be taken as an offer to execute the work as specified. Bids once made, cannot be cancelled / withdrawn and the Bidder shall be bound to execute the work at the quoted bid price. In case the L-1 Bidder backs out or fail to complete the work as per the rates quoted, SBIIMS shall at liberty to take action as deemed necessary including de-paneling such contractors and forfeiting their EMD.

9. At the end of the E-tendering, SBIIMS Pvt. Ltd. will decide upon the winner. SBIIMS Pvt.Ltd. decision on award of Contract shall be final and binding on all the Bidders.

10. SBIIMSPL shall be at liberty to cancel the E-tendering process / tender at any time, before ordering, without assigning any reason.

11. SBIIMSPL shall not have any liability to bidders for any interruption or delay in access to the site irrespective of the cause.

12. Other terms and conditions shall be as per your techno-commercial offers and other correspondences till date.



13. OTHER TERMS & CONDITIONS:

- The Bidder shall not involve himself or any of his representatives in Price manipulation of any kind directly or indirectly by communicating with other suppliers / bidders.

- The Bidder shall not divulge either his Bids or any other exclusive details of SBIIMS Pvt. Ltd. to any other party.

- SBIIMS Pvt. Ltd. decision on award of Contract shall be final and binding on all the Bidders.

-SBIIMS Pvt. Ltd. reserve their rights to extend, reschedule or cancel any E-tendering within its sole discretion.

- SBIIMSPL or its authorized service provider M/S Antares Systems Limited shall not have any liability to Bidders for any interruption or delay in access to the site irrespective of the cause.

- SBIIMSPL or its authorized service provider M/S Antares Systems Limited is not responsible for any damages, including damages that result from, but are not limited to negligence.

- SBIIMSPL or its authorized service M/S Antares Systems Limited will not be held responsible for consequential damages, including but not limited to systems problems, inability to use the system, loss of electronic information etc.

N.B.-All the Bidders are required to submit the Process Compliance Statement (Annexure II) duly signed to M/S Antares Systems Limited.

All the bidders are requested to ensure that they have a valid digital signature Certificate well in advance to participate in the online event.



PROCESS COMPLIANCE STATEMENT (ANNEXURE II)

(The bidders are required to print this on their company’s letter head and sign, stamp before emailing)AGREEMENT TO THE PROCESS RELATED TERMS AND CONDITIONS FOR THE ONLINE E-TENDERING FOR PROVIDING HOUSE KEEPING ,MAINTENANCE ,CATERING & HORTICULTURAL SERVICES SERVICES FOR SENIOR OFFICER’S COMPLEX & GUEST HOUSE ,BANK ROAD ,PATNA

To,M / S Antares Systems Limited1ST floor Old Bank OF India compound,M /22 Building ,Road NO-25 ,S.K.Nagar ,PatnaMobille-Rakesh Kumar -9771414548 ,Mr.Pawan Kumar Singh-9771414547 ,Mr.Amit [email protected]

AGREEMENT TO THE PROCESS RELATED TERMS AND CONDITIONS FOR PROVIDING FACILITY MANAGEMENT SERVICES FOR SENIOR OFFICER’S COMPLEX & GUEST HOUSE ,BANK ROAD ,PATNADear Sir,

This has reference to the Terms & Conditions for the E-tendering mentioned in the Tender documentThis letter is to confirm that:1) The undersigned is authorized representative of the company.2) We have studied the Commercial Terms and the Business rules governing the E-tendering as mentioned in RFP of SBIIMS. as well as this document and confirm our agreement to them.3) We also confirm that we have taken the training on the E-tendering tool and have understood the functionality of the same thoroughly.4) We confirm that SBIIMS. and M/s. Antares Systems Limited shall not be liable& responsible in any manner whatsoever for my/our failure to access & bid on the e-E-tendering platform due to loss of internet connectivity, electricity failure, virus attack, problems with the PC, any other unforeseen circumstances etc. before or during the E-tendering event.5) We confirm that we have a valid digital signature certificate issued by a valid Certifying Authority.6) We, hereby confirm that we will honor the Bids placed by us during the E-tendering process.

With regards,Date:Signature with company seal Name:Company / Organization:GSTIN:Designation within Company / Organization: Address of Company / Organization:Scan it and send to this Document on ---------------------------



GENERAL CONDITIONS OF THE CONTRACT

DEFINITIONS:

In the contract, the following expressions shall, unless the context otherwise requires, have the meaning hereby respectively assigned to them.

‘The Contract’ means the documents forming the tender and acceptance thereof and the formal agreement executed between SBI and the contractor under the guidance/co-ordination of SBIIMS, together with the documents referred to therein including these conditions and other instructions issued by the Employer from time to time and all these documents taken together, shall be deemed to form one contract and shall be complementary to one another.

‘Employer / Bank’ means SBIIMS and State Bank of India having its Local Head Office, West Gandhi Maidan , ,Patna & 2ND Floor of Patna Main Branch Building ,Patna

‘Competent Authority’ means authority nominated to exercise power of approval, sanction and acceptance concerning administrative, financial and technical aspects of transactions done on behalf of the Bank.

‘The Contractor or Contractors’ means the firm, company or person engaged by the SBIIMS to carry out the work. It shall also include their legal representative(s), successors or assigns.

‘Site’ means Senior Officer’s ,Residential Complex & Guest House ,Bank Road ,Patna where the works are to be carried out.

‘Contract value’ means the value of the entire work as stipulated in the work order conveying acceptance of the tender subject to such additions thereto or deductions there from as may be made under the provision herein after contained.

‘The schedule of quantity’ means the schedule of quantity as specified and forming part of this contract.

‘Works’ or ‘work’ means the work(s) described in the “Scope of Work” and/or to be executed in accordance with the contract and includes labour, materials, apparatus, equipment of all kinds to be provided, the obligations of the contractor hereunder and work to be done by the contractor under the contract.

‘Month’ means calendar month.

‘Week’ means seven consecutive days.

‘Day’ means a calendar day beginning and ending at 00 hours and 24 hours respectively.

Where the context so requires, words imparting the singular only also include the plural and vice versa; and, any reference to masculine gender shall include feminine gender and vice versa.

1. LANGUAGE:



The language in which the contract documents shall be drawn shall be English.

3. INSPECTION OF SITE:

The tenderers are advised to inspect the locations/buildings as mentioned in the tender before quoting their rates. It is expected that the tenderers will provide high quality services without damaging the existing infrastructure/finishes provided in the various areas of the premises.

4. CONTRACTOR TO INFORM HIMSELF FULLY:

The service contractor shall be deemed to have carefully examined the work, site conditions including labour availability, various conditions, job requirements, schedules of equipment and shall be deemed to have visited the site of work, to have fully informed himself regarding the local conditions and carry out their own investigations to arrive at the rate(s) to be quoted in the tender. In this regard, they will be given necessary information available with the Employer. If the contractor shall have any doubt as to meaning of any portion of the conditions, or the scope of work or any other matter concerning the contract, he shall in good time, before submitting his tender, ascertain the particulars thereof by contacting the concerned officials before tendering. Once the tender is submitted, the matter will be decided according to contract conditions. For clarifications / doubts, the contractors may make full use of the pre-bid meeting which would be conducted at site office as detailed in the NIT. Written enquires, if any to be submitted one day prior to pre-bid meeting.

5. WORK TO BE CARRIED OUT:

The work to be carried out under the contract shall, except as otherwise provided in these conditions, include all labour, materials, tools, plants and equipment which may be required for carrying out the work satisfactorily.

6. SUFFICIENCY OF TENDER:

The Contractor shall have deemed to have satisfied himself before tendering as to the correctness and sufficiency of his tender for the works and of the rate(s) and price(s) quoted in the Schedule of Quantity, which rate(s) and price(s) shall, except as otherwise provided, cover all his obligations under the Contract and all matters and things necessary for carrying out the work.

7. AWARD OF CONTRACT:

(i) The SBIIMS/SBI will award the contract to the successful lowest tenderer whose tender has been determined to be substantially responsive and has been determined as successful evaluated tender, provided further that the tenderer is determined to be qualified to perform the contract satisfactorily.

(ii) The SBIIMS/SBI reserves the right to increase or decrease the quantum of service to be provided and also reserves the right to cancel or revise any or all the tenders or part of tenders without giving any reasons thereto with no cost to the SBIIMS/SBI.

(iii) The SBIIMS/SBI reserve their rights to split the scope of work to different agencies within its sole discretion.

(iv) If the scope of work under this tender cover more than one sites / offices / complexes / colonies / Apartments having separate Price Bids, the SBIIMS/SBI may entrust the work



to more than one bidder within its sole discretion and no claim compensation for the same shall be entertained.

(v) The successful bidder(s) shall be bound to execute separate agreement for each site. Also, the SBIIMS/SBI reserve their rights to withdraw/cancel/delete any work of any site in part or whole any time during the currency of contract by giving one month’s notice in writing without assigning any reasons therefor and the contractor shall have no right to make any representation for the same.

8. Signing of contract Documents

The successful tenderer shall be bound to implement the contract by signing an agreement and conditions of contract with the respective Circles (LHOs) of SBI within 15 days from the receipt of intimation of acceptance of the tender by the SBIIMS. However, the written acceptance of the tenders by the Bank will constitute a binding agreement between the Bank and successful tenderer whether such formal agreement is subsequently entered into or not.

9. WORK ORDER:

Within the validity period of the tender, the Employer shall issue a work order by registered post / courier or otherwise handover personally to the contractor to enter into an agreement for carrying out the work as per the terms of the tender. The work order shall constitute a binding contract between the Employer and the Contractor.

10. CONTRACT DOCUMENT:

On receipt of work order from the Employer, the successful tenderer shall be bound to implement the contract and within 14 days thereof, he shall sign an agreement on a non-judicial stamp paper of appropriate value. The contractor shall be furnished, one certified copy of the contract documents as may be forming part of the tender papers. None of these documents shall be used for any purpose other than that of this contract.

11. EARNEST MONEY DEPOSIT (EMD)

The tenderer shall furnish EMD of Rupees 42,300/- (Rupees forty two thousand three hundred Only)in the form of Demand Draft / Banker’s Cheque / Pay Order drawn in favour of State Bank of India, payable at Patna. No tender shall be considered unless the EMD is so deposited in the required form along with the tender.

No interest shall be paid on EMD.

The EMD of the unsuccessful tenderer shall be returned within 30 days without interest after the decision to award the work is taken.

However it is the duty and responsibility of un-successful bidder to collect their EMDfrom the office as mentioned in the NIT.

All compensation or other sums of money payable by the contractor to the Employer under the terms of this contract may be deducted from the Earnest Money Deposit if the amount so permits or from any sums payable to the contractor and the contractor within ten days after such deductions shall make good the amount so deducted.



12. FORFEITURE OF EMD:

Bank reserves the rights to cancel the order and forfeit the EMD if, b. Security Deposit is not submitted within the stipulated time; c. Agreement is not entered within stipulated time; d. If the tenderer revokes his tender during the period he is required to keep his tender open for

acceptance by the Employer or e. The tender is accepted by the Employer but the contractor fails to enter into a formal

agreement or f. Fails to commence the work within the stipulated time. g. If a Bidder makes any statement or encloses any form which turns out to be false / incorrect

at any time prior to signing of contract

13. SECURITY DEPOSIT:

i. The successful bidder should submit a Security Deposit for 5% of awarded Annual contract value in the form of FDR/TDR issued by any Nationalised Bank in favour of “State Bank of India. A/c M/s …….…. (Name of the Contractor firm)” payable at Patna within fourteen days from the date of acceptance of the tender for due performance of the Contract.

ii. The contractor may choose to deposit the prescribed Security Deposit by way of Bank Guarantee issued by a Scheduled Bank in India other than SBI in the format approved/provided by the SBIIMS. The Bank Guarantee should be valid for initial contract period of 1 (One) year from the date of commencement of contract. The bank guarantee should also contain a claim period of three months from the last date of validity. The BG shall be further renewed on yearly basis subject to renewal of the contract by the SBIIMS.

14. The contractor’s authorised representative shall be in attendance in the premises during all working hours for supervising the work. For any negligence of the service employed by the contractor or for any loss or damage caused or occasioned by himself, his agents or workmen in respect of the property of SBI, the contractor shall be personally responsible and shall make good the loss forthwith.

15. All activities of work done under this contract shall be entered in a register on a daily basis so that complete record of all the works performed is maintained and signed with date by both parties viz., persons authorized at LHO ,Patnarfor and on behalf of SBI and the contractor each day on completion of work.

16. Without prejudice to any rights or remedies under this agreement if the contractor dies, the SBIIMS authorities shall have the right to terminate this agreement without any liability whatsoever as regards execution of the work for the balance contract period after the death of the contractor.

17. INSURANCE OF WORKS:

• Before taking up the work, the Contractor shall, obtain and submit to the Employer (Bank/SBIIMS), a third-party insurance policy in original, issued by any Public-Sector Insurance Company.



• The Policy should be issued in the joint names of Employer and contractor with Employer’s name appearing first. Minimum 5 employee/worker/persons should be covered under the insurance at a time for insured sum of Rs 5 lac each, for any type of accident / incidence.

• The contractor shall, from time to time, provide documentary evidence as regards payments of premia for all insurance Policies for keeping them valid till the completion of the work.

• Without prejudice to any of its obligations and responsibilities specified above, the Contractor shall, within 10 days from the date of work order, submit documentary evidence as required by the Employer in support of having obtain requisite insurance cover.

• No work shall be taken up by the Contractor at site unless the Insurance Policies as mentioned above are obtained.

• Also, no payment shall be made to the Contractor on expiry of insurance policies unless renewed by them and renewed policy is submitted with the SBIIMS. Nothing extra shall be payable on this account.

18. ASSIGNMENT, SUBLETTING AND CONTRACTOR’S SUPERINTENDENCE :

The whole of work included in the contract shall be carried out by the contractor and he shall not directly entrust and engage or indirectly transfer assign or underlet the contract or any part or share thereof or interest therein without the written consent of the Employer and no undertaking shall relieve the contractor from the responsibility of the contractor from active superintendence of the work. In case of breach, the SBIIMS shall be at liberty to serve notice and rescind the contract along with forfeiting of the EMD (i.e. security deposit) and invoke the bank guarantee / performance guarantee if required.

19. PROTECTION OF WORKS AND PROPERTY:

The contractor shall continuously protect the Employer’s properties from damage or loss arising in connection with contract. He shall make good any such damage, injury, loss resulting due to his fault or negligence except due to causes beyond his control. In case the contractor fails to make good the losses caused to the bank due to his fault or due to negligence of his staff, SBIIMS reserves the right to invoke the security deposit as stated above to cover such losses.

The contractor shall take all precautions for safety and protection of his employees on the works and shall comply with all applicable provisions of government and local bodies safety laws and building codes to prevent accidents, or injuries to persons or property in or adjacent to his place of work. The contractor shall take insurance covers as specified elsewhere in the contract at his own cost. The policy shall be taken in joint names of the Employer and the contractor.

In case of flooding of site on account of rain or any other cause and any consequent damage, whatsoever, no claim financially or otherwise shall be entertained not withstanding any other provisions elsewhere in the contract.

20. CONTRACTOR TO SUPPLY TOOLS & PLANTS ETC.: Page 27 of 67 Contractor Signature with Seal


• Schedule of major equipment to be kept at site should be attached:

• The list of major equipments to be deployed by the contractor should be enclosed.

• The equipments to be kept on site should be absolutely new and the contractor should submit the copies of the purchase bills to Bank.

• The contractor should ensure that the equipment provided on site are functioning at all times.

21. WAGES TO BE PAID:

The Bank will pay the Contractor the said contract amount, (hereinafter referred to ‘the Contract Sum’) or such other sum as shall become payable hereunder at the times and in the Price Bid and the said conditions.

The payment will be made as per actual manpower deployed for the Housekeeping works and on satisfactory completion of the work and on submission of the bill.

All payments by the Bank under this contract will be made only at Patna in Indian Rupees and shall be within 2 to 3 weeks from the submission of bills including period of checking subject to bills being complete in all respects as mentioned in the tender and, in the format, to be mutually agreed.

All taxes prevailing during the currency of contract shall be payable by the Facility Management (FM) Service Contractor within the accepted tender amount only and the Bank will not entertain any claim whatsoever in this respect except GST.

That the terms of this contract have been read by the FM Service Contractor and fully understood by him/ them. The FM Service Contractor shall not be entitled for the payments for the quantities beyond the tendered quantities unless ordered for, by specific instructions with prior approval from the Bank. The rate quoted shall be inclusive of bonus, house rent allowance, Employees provident fund, overtime, conveyance, food expenses etc. and the Employer shall not be responsible for any payment towards the above components.

The following components should necessarily be present in the pay structure applicable to the house keeping staff and the break-up of same should be submitted by the Contractor in their price bid:

• Basic Pay • D.A. • EPF • ESIC • Bonus • Any other statutory compliances in details

Please note that all the above components should be necessarily present in the pay structures to be adopted /paid to all the categories of staff viz, sweepers, mali, plumber, electrician etc The contractor may like to add any other component as they may desire to the above list to have better staff. Page 28 of 67 Contractor Signature with Seal


The contractor shall compulsorily submit the detailed pay structures he proposes to give to each of his category (along with components as instructed above and also adding any other component he desires to give over and above, to any or all of the categories along with the price bid. The tenders quoted without complying payment of Minimum wages along with EPF/ESI/DA, etc. shall be summarily rejected/disqualified.

22. PROCUREMENT OF CLEANING AND OTHER MATERIALS:

All the cleaning materials and consumables (as per list enclosed in the BOQ of the tender) required for the work shall be supplied by the Contractor within their quoted rates only. All the cleaning materials shall be of make of Hindustan Unilever or other equivalent make approved by the SBIIMS/Bank.

23. UNIFORM:

The contractor shall provide New Uniform (with Company’s name badge) including Safety Shoes, Helmet, Safety Belt, Hand Gloves etc. to all its employees deployed in the premises within the quoted rate(s) and no extra payment shall be made to contractor on this account.

24. PAYMENT OF BILLS BY THE BANK :

Neither any advance nor any loan from any bank or financial institution shall be recommended on the basis of Work Order or Award of work.

The payment of your monthly bills in respect of the captioned Contract shall be paid by the State Bank of India on the recommendations of SBIIMS only after all documents as indicated below are submitted along with the bill:

i. PF challan for the previous month. ii. A separate sheet mentioning the names of the staff deputed at SBI Site, (Attendance Register)

iii. Wages/Salary amount credited in the Bank’s account of individual, iv. Amount of PF & ESI Deposited in their respective account. The statement should have the

PF number of the staff and the agency shall fix its official seal and signature on the statement.

v. A separate covering letter undertaking that the PF amounts have been credited rightly as per the statement enclosed should also be submitted.

vi. ESIC challan for the previous month along with separate sheet mentioning the names of the staff deputed at SBI Site (name of site to be mentioned) and the amount credited against their account with the ESIC office.

vii. The statement should have the ESIC number of the staff and the agency shall fix its office seal and signature on the statement. A separate covering letter undertaking that the ESIC amounts have been credited rightly as per the statement enclosed should also be submitted. For staff who are out of the ESIC ambit, clear details of number of people covered under ESIC and Workmen compensation policy shall be indicated.

viii. The original wages register, signed by your employees deputed to SBI sites, in token of receipt of payment for the previous month, should be submitted for certification of SBI/SBIIMS representative, as the principal Employer, every month.



ix. GST Paid Original Bills/Invoices in support of claims of all the material (including cleansing materials supplied to the residents, material used for Common areas as wells as Plumbing, Electrical and any other material supplied/used in the maintenance during the month) duly counter signed by the Officer-in-charge/Engineer from SBI confirming the procurement and use of all such material at site.

25. Whenever under the contract any sum of money shall be recovered from, or payable by the contractor, the same shall be paid by the contractor on demand. The SBIIMS may also deduct such amounts from any dues of the contractor, or from any sum which at any time there after becomes due to the contractor under his contract or under any other contract or from his security deposit, in respect of this work or in respect of any other works.

26. If State Bank of India engages workers to complete any part or whole of the work as per this contract for any period, due to failure of the contractor to engage adequate number of workers, in that event, contractor has to reimburse to SBI/SBIIMS, the extra cost involved on this account.

27. WORK ON SUNDAY AND HOLIDAYS:

The contractor has to arrange for engaging his workers on Sunday and holidays, for thorough deep cleaning of the internal and external areas as required by the employer. No Extra payment on this account will be made by the Employer. However, there will be one weekly holiday for each employee on rotation basis.

28. ADDITIONAL WORK:

Should any new areas of work transpire, which the Employer considers are not envisaged, as being part of this tender, the prices for the new scope of work shall be mutually decided and agreed upon between the Employer and the contractor based on actual rate analysis on established norms. In the event of non-agreement of the rates, the Employer reserves the right to get the same carried out through any other agency so appointed for.

29. COMPLIANCE WITH ALL STATUTORY REQUIREMENTS:

The Contractor shall comply with all statutory requirements prescribed by the local as well as state / central government authorities from time to time and submit required proof of compliance to the Employer as and when required by the Employer. The contractor shall produce all the relevant statutory documents for inspection by the Employer and the government authorities.

The contractor shall give all notices required under the said Act, Rules, Regulations and Byelaws etc. and pay all fees payable to such authority/authorities for carrying out the work towards the cost, if any, shall be deemed to have been included in his quoted rates, taking into account all liabilities for licenses, fees etc. and shall indemnify and protect the Employer and its Employees against such liabilities and / or claim arising out of violation of any such laws, ordinances, orders, decrees and shall defend all actions arising from such claims or liabilities.

If the contractor performs any act which is against the law, rules and regulations, he shall meet all the costs and consequences arising there from and shall indemnify the Employer against any legal actions arising there from.



30. OTHER COMPLIANCES:

The Contractor should ensure compliance of the following for smooth execution of work: • Identity card should be issued by the contractors to the contract staff deputed on State Bank

of India site. • All contract staff deputed by the contractor at SBI site should have in possession Identity

card issued by the contractors. • The Payment slips should be issued by the contractors to the staff deputed on SBI site. • All Contract staff should bear specified uniform bearing badges of Company’s name and

other safety accessories, viz Helmet, Safety belt, etc.

31. LOCAL LAWS, ACTS, REGULATIONS

The contractor shall strictly adhere to all prevailing labour laws including of contract labour (Regulation and Abolition Act, 1970) and other safety regulations. The contractors shall comply with the provision of all labour legislation including the latest requirements of all the laws, directions and guidelines that are applicable for carrying out the work, including without limitation, the following:

• Minimum Wages Act, 1948 • Payment of Wages Act 1936 • Workmen’s Compensation Act 1923 (Amended), as applicable • Contract Labour Regulation and Abolition Act 1970 and Central Rules 1971 • Apprentice Act 1961 • Industrial Employment (Standing Order) Act 1946 • Personal Injuries (Compensation Insurance) Act 1963 and any other modifications • Employees’ Provident Fund and Miscellaneous Provisions Act 1952 and amendment thereof • Employees State Insurance Corporation Act • Shop and Establishment Act, as applicable • Any other Acts Central or States, that may be applicable or bye law or enactment relating

thereto and rules framed there under from time to time. • Factories Act, • Employment of Children Act 1938, • Employers Liability Act 1938, • Industrial Disputes Act 1947

The contractor shall be liable to pay all such sum, or sums that may become payable as contribution, compensation, penalty, fine or otherwise, which the provision of the said acts, to or on behalf of any workmen employed by the contractor by an authority empowered under the relevant Act.

Any cost incurred by SBI / SBIIMS in connection with any claim or proceedings under the said Acts or in respect of loss, injury or improper performance of this contract by the contractor or his workmen and any money which may become payable to State Bank of India as aforesaid shall be deemed to be deducted by State Bank of India / SBIIMS or may be recovered by the Bank from the contractor.

The Contractor shall keep the Employer saved harmless and indemnified against claims, if any, of the workmen and all costs and expenses as may be incurred by the Employer in connection with



any claim that may be made by any workmen relating to work carried out by the contractor for this contract.

32. CONTRACT PERIOD:

• The work shall be awarded for a period of 03(three)years from the date of commencement of the work.

• If the contractor fails to perform any of its duties under this agreement and if the Employer is dissatisfied with the services of the contractor during the contract period or extended period of service, the Employer may terminate the services of the contractor, by issuing one month’s notice in writing to winding up.

33. DISMISSAL OF WORKMEN:

The contractor shall on the request of the Employer immediately dismiss from works any person employed thereon by him, who may in the opinion of the Employer be unsuitable or incompetent or who may misconduct himself. Such discharges shall not be the basis of any claim for compensation or damages against the Employer or any of their officer or employee. The contractor shall take necessary steps as per law in such situations.

34. TECHNICAL AUDIT / SCRUTINY:

• The Employer shall have right to carry an audit / technical examination of the works and the bill of the contractor including all supporting vouchers, abstracts etc. by any of the persons or organizations as appointed by the Employer.

• If as a result of the examination or otherwise any sum is found to have been overpaid or over certified, it shall be lawful for the Employer to recover the sum from any payment due to the contractor for such work.

35. RECORDS OF DAILY OPERATION:

The Contractor shall maintain and provide comprehensive logbook of cleaning procedure adopted, record of chemicals used, details of daily record of cleaning activity carried out in all units of the buildings.

36. INSPECTION BY EMPLOYER:

• General • The Employer shall have the right to inspect at all times any tools, instruments, materials /

chemicals, staging or equipment used or to be used in the performance of the WORKS. The contractor shall make all parts of the WORK accessible for these inspections.

• Rejection of work and Equipment • The Employer shall have the right to condemn any or all tools, instruments, materials /

chemicals, equipment or work which does not confirm to the specifications.

• The contractor shall be responsible for any breakage caused by its workers at the site. Breakage of any light fixtures, furniture, tiles, mirror, glass, any other fittings/fixtures provided in the building by the persons employed by the contractor due to their negligence will have to be set right by the contractor at his cost within 3 days of such damages. In case



of their failure to do so, the SBIIMS shall be at liberty to get the same done from any other agency at the Contractor’s cost, risk and consequences.

37 REPORTING AND RECORD KEEPING:

Management reporting and process reviews

The Employer shall approve the format for the monthly report to be submitted by the contractor along with every monthly bill.

Operating Meetings

During the early stages of the agreement, it is expected that the frequent operation meetings will be required between the service contractor’s manager and employer’s representative/s to discuss priorities to establish satisfactory reporting procedures. The contractor shall make the appropriate personnel available for attending all these meetings.

Performance Review MeetingPerformance review meetings shall be held quarterly to review the overall performance of the contractor. The Senior Management of the contractor and Employer shall attend these meetings.

Quality Assurance

The contractor s

TECHNICAL BID - State Bank of India...2 Cost of Tender Documents cum processing Fee (Nonrefundable)...

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