TEAP III TERSP Standard Assessment Summary - CERCA TEAP III Standard... · TEAP III TERSP Standard...

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TEAP III TERSP Standard Assessment Rev. 1: 2012-01-25 Page 1 of 21 Summary TERSP company assessed: Accuworx Inc. TERSP location: 36 Advance Blvd. Brampton ON L6T 4J4 TERSP location’s area of coverage: Ontario Date (yyyy-mm-dd) assessed: 2013-10-01 Assessors: Team Leader: Ernie Wong, Principal, EW Compliance & Response Inc. Assessor: Andy Ash, Director Dangerous Goods, Railway Association of Canada Assessor: Stéphane Johnson, Response Centre Manager, Great Lakes Region, ECRC Assessor: Chris Connors Logistics Compliance Leader, E. I. DuPont TERSP Representatives: Bill McMenemy, Emergency Response Manager Chris Hyde, Corporate Safety Manager Opportunities for improvement: Continue with the planned implementation of training tracking software program Training records need to include the individual’s completed competency (written and demonstrated). Detailed response reports that include debriefing plus tracking of action items for all responses. Best practices for sharing: Recommendation for registration: Approved by TEAP III Editorial Board: 2013-12-17 Next location assessment due: 2015-10

Transcript of TEAP III TERSP Standard Assessment Summary - CERCA TEAP III Standard... · TEAP III TERSP Standard...

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TEAP III TERSP Standard Assessment

Rev. 1: 2012-01-25 Page 1 of 21

Summary

TERSP company assessed:

Accuworx Inc.

TERSP location:

36 Advance Blvd. Brampton ON L6T 4J4

TERSP location’s area of coverage:

Ontario

Date (yyyy-mm-dd) assessed:

2013-10-01

Assessors:

Team Leader: Ernie Wong, Principal, EW Compliance & Response Inc. Assessor: Andy Ash, Director Dangerous Goods, Railway Association of Canada Assessor: Stéphane Johnson, Response Centre Manager, Great Lakes Region, ECRC Assessor: Chris Connors Logistics Compliance Leader, E. I. DuPont

TERSP Representatives:

Bill McMenemy, Emergency Response Manager Chris Hyde, Corporate Safety Manager

Opportunities for improvement:

Continue with the planned implementation of training tracking software program

Training records need to include the individual’s completed competency (written and demonstrated).

Detailed response reports that include debriefing plus tracking of action items for all responses.

Best practices for sharing:

Recommendation for registration:

Approved by TEAP III Editorial Board: 2013-12-17

Next location assessment due: 2015-10

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TEAP III TERSP Standard Assessment

Rev. 1: 2012-01-25 Page 2 of 21

Capability Chart

Contact Details TDG Class

Mode of Transport

Means of Containment

[TEAP III1]

Stabilization1

(X, S, O, SO)

Mitigation2

(X, S, O, SO)

Remarks and

Examples[TEAP III2]

M

RR

RW

Company name: Accuworx Inc. Address: 36 Advance Blvd Brampton ON L6T 4J4 Office

Telephone: 416-410-7222

FAX: 416-410-7405

Website: www.accuworx.ca

24-hour Activation

Telephone:1 877 898 7222

Contact Position: Emergency Response Manager Regional coverage[TEAP III3] from this location: Ontario Is coverage outside this region [TEAP III4]available via this location? Yes [ ] No [X]

1

2.1 X T/C X X Transfer and Flare LPG UN1075

2.2

2.3 X T/C X X Trained to transfer and flare UN1005

3 X X T/C, T/T, IM, LC,

SC X X Crude oil transfers

UN 1268

4.1 X SC X X Equipped for small spills

4.2 X SC X X Equipped for small spills

4.3 X SC X X Equipped for small spills

5.1 X X T/C, T/T, IM, LC, SC

X X Prior experience on Ammonium Nitrates solidsUN2072 5.2 X SC X X Equipped for small spills

6.1 X X T/T, SC X X Equipped for small spills

6.2 X X T/T, SC X X Equipped for small spills

7

8 X X T/C, T/T, IM, LC, SC

X X Transfer and neutralize

UN1789, UN1824, UN1830

9 X X T/C, T/T, IM, LC, SC

X X Limited Elevated Temperature products

Other X X SC, T/T, T/C, LC, IM

X X Sewage, Organic sludges

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TEAP III TERSP Standard Assessment

Rev. 1: 2012-01-25 Page 3 of 21

Date (yyyy-mm-dd): 2013 06 21 By Location Leader (name): Bill McMenemy Position: Emergency Response Manager E-mail: [email protected]

LEGEND: M - Marine; RR - Railway; R - Road; X - Performs operation in house; S - Sub-contracted; O - Resources from outside area of coverage; SO -Sub-contracted resources from outside area of coverage. 1. Stabilization includes operational activities directed towards ensuring the incident will not escalate by being able to detect, assess, stop and contain chemical leaks or spills (or potentials thereof) caused by a transportation incident involving dangerous or other goods. 2. Mitigation includes operational activities directed towards assessment and initial product recovery by means of product displacement. Product displacement includes, but is not limited to, neutralization, de-activation, repackaging or over packing, flaring or depressurization.

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TEAP III TERSP Standard Assessment

TERSP Assessed

Question Yes No TERSP Comment Yes No Assessor Comment

Rev. 1: 2012-01-25 Page 4 of 21

Part 1 – Management

1

Is there a statement[TEAP III5] of the TERSP’s commitment addressing health, safety, and environment?

X Policies contained within specific programs

X Viewed policy dated 2013-01-04 signed by the President

2

Has responsibility for the management and updating of the TEAP III TERSP Standard Assessment (Capability Chart, TERSP comment and Emergency Response or Exercise Table) been assigned and documented[TEAP III6]?

X B. McMenemy manages all updates required within TERSP standard assessment

X Viewed Role and Responsibilities document dated 2013-10-28

3

Has the TEAP III TERSP Standard[TEAP III7] Annual Update been completed and submitted?

X Updated annually X Annual update posted on CIAC website

4

Have you identified all legal requirements[TEAP III8] pertaining to your transportation emergency response business? For example: TDG, WHMIS, CSA, manufacturers’ recommendations,…

X Accuworx meets all legislative requirements

X Viewed: TDG certificates; Level A Suits

5

Minimum insurance requirements:

5a

Is the company in good standing with relevant federal, provincial, territorial workers’ compensation authority[TEAP III9]?

X WSIB Clearance certificates available upon request

X Viewed letter WSIB Clearance certificate dated 2013-08-28

5b

Public Liability and Property Damage, $5 million[TEAP III10]?

X Insurance information available upon request

X Viewed certificates: General Liability dated 2013-04-19;

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TEAP III TERSP Standard Assessment

TERSP Assessed

Question Yes No TERSP Comment Yes No Assessor Comment

Rev. 1: 2012-01-25 Page 5 of 21

Construction Liability dated 2013-04-21

5c

Environmental, $5 million[TEAP III11]?

X Documentation available upon request

X Pollution Liability dated 2013-04-21

6

Is there a management system in place to notify affected clients of any change[TEAP III12] in capability and/or capacity?

X Notification requirements as outlined in Capability / Capacity change document

X Viewed TERSP – Update / Change Procedures document which is not dated

7

If your company has previously had a TEAP III TERSP Standard Assessment, was the Draft Report retained and produced for this assessment?

X Assessment available for review

X

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TEAP III TERSP Standard Assessment

TERSP Assessed

Question Yes No TERSP Comment Yes No Assessor Comment

Rev. 1: 2012-01-25 Page 6 of 21

Part 2 – Activation and Response

1a

Is there a 24-hour emergency response activation telephone number[TEAP III13]?

X 24 hours 7 days a week, 1-877 898-7222, as outlined in Activation Protocol

X Call on 2013-09-30 at 2043, Voice Menu Answering Machine, pressed #1 for an emergency; transferred to Emergency Response Manager, no answer, left message with callback number as per instructions

Repeated call at 2120; successfully connected to the Emergency Response Manager

1b

Is there another[TEAP III14] 24-hour telephone number that can be used to activate a response?

X 416-410-7222 as outlined in Activation Protocol

--- ---

2

Is there a documented activation protocol (flowchart or other) for coordinators and response personnel in the event of an emergency[TEAP III15]?

X Activation Protocol is available for review

X Reviewed Emergency Activation Protocol dated 2011-02-01 which describes the activation service through a voice menu answering machine set-up and call forwarding process

3

Does the TERSP use a form to record incident information[TEAP III16]?

X Request for Emergency services form is used to document calls

X Reviewed Spill Activation Log Sheet which includes caller name, call back, notification, immediate actions

4

Which methods[TEAP III17] are used to access a current MSDS on a 24-hour basis:

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TEAP III TERSP Standard Assessment

TERSP Assessed

Question Yes No TERSP Comment Yes No Assessor Comment

Rev. 1: 2012-01-25 Page 7 of 21

4a

Paper copy?

X Paper copies are kept on Response unit for contracted chemicals

--- --- None contracted at this time

4b

CANUTEC?

X --- ---

4c

Shipper/manufacturer?

X Specific MSDS are acquired from shippers/manufactures of chemicals when activated

--- ---

4d

CCOHS?

--- --- Not applicable --- ---

4e

Internet (state method and web sites)?

X Team leaders have mobile internet and are able to download MSDS.

X Obtained MSDS on line for sulphuric acid (SODROX) in date

4f

Internal CD database?

X --- ---

4g

Other (state method)?

X --- ---

5

Are there Standard Operating Guidelines[TEAP III18] for dealing with response to all products/classes/means of containment identified in the Capability Chart?

X Refer to Accuworx Inc. SOG’s X Reviewed Accuworx Safe Operating Guidelines which includes: Initial response guidelines for Class 1 to 8; Grounding and Bonding; Transfer guideline; Media policy; decontamination

Verbal Confirmation to create index for the SOG manual by YE

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TEAP III TERSP Standard Assessment

TERSP Assessed

Question Yes No TERSP Comment Yes No Assessor Comment

Rev. 1: 2012-01-25 Page 8 of 21

6

Are response activities for incidents[TEAP III19] documented?

X Team leaders documents all activity’s with hand written site notes

X Viewed ER Manager personal log book

Viewed T/C response report for 2013-10-10

7

What is the target mobilization time from receiving an initial activation call to rolling with response team and equipment for incidents requiring immediate response:

7a

During regular[TEAP III20] business hours?

X 15-30 minutes --- --- No responses meet the requirements

7b

Outside regular business hours?

X 30-60 minutes --- --- No responses meet the requirements

8

Evaluation and debrief of responses:

8a

How do you choose[TEAP III21] which responses to debrief?

Any Responses that meet the Criteria as set out in Debrief Protocol

X Viewed the criteria for conducting a debrief revision dated 2013-04-30

Verbal confirmation: Change criteria to conduct debrief and document for all responses

8b

Does the debrief identify gaps and corrective actions[TEAP III22]?

X Gaps are recorded, suggested corrective actions are developed

X Viewed debriefed for response date 2011-02

8c

Describe[TEAP III23] how corrective actions are tracked to completion.

--- --- Verbal confirmation to develop and implement tracking system by YE

9

Is the TEAP III TERSP Standard Performance Feedback [TEAP III24]submitted to TEAP III?

X --- ---

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TEAP III TERSP Standard Assessment

TERSP Assessed

Question Yes No TERSP Comment Yes No Assessor Comment

Rev. 1: 2012-01-25 Page 9 of 21

10

If you are listed in a client’s ERAP[TEAP III25], do you have a copy of the client’s ERAP?

N/A Not listed on any ERAPS --- ---

11

How do you track updates of your client’s ERAP?

N/A - Not listed an any ERAPS

--- ---

12

If you are listed in another TERSP client’s ERAP[TEAP III26], do you have a copy of that client’s ERAP?

N/A Not listed on any ERAPS --- ---

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TEAP III TERSP Standard Assessment

TERSP Assessed

Question Yes No TERSP Comment Yes No Assessor Comment

Rev. 1: 2012-01-25 Page 10 of 21

Part 3.1 – Resources: Contact list, third party resources and mutual aid

1

Are current contact lists[TEAP III27] available for:

1a

Response coordinators?

X Contact lists are provided to all team personal, all changes are reviewed and sent electronically

X Viewed list, not dated but includes BBM PIN

1b

Team Leaders and team members?

X Contact lists are reviewed and sent electronically to team leaders

X Same as above

1c

Clients?

--- --- --- ---

1d

Government agencies?

X Lists are updated/ reviewed and modified as required

X Viewed contact list on truck

2

Has a list of equipment resource services (e.g. vacuum trucks, heavy moving equipment) in TERSP response area[TEAP III28] been developed?

--- --- Use internal resource. A complete list of equipment resources is maintained and reviewed regularly

--- ---

3a

Describe any personnel or unique[TEAP III29] equipment outsourced?

X --- ---

3b

If yes, does a written agreement [TEAP III30]exist:

--- -- --- ---

4

Are written agreements established with other TERSPs for:

4a

Coverage in your region? X Verbal agreements only. --- ---

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TEAP III TERSP Standard Assessment

TERSP Assessed

Question Yes No TERSP Comment Yes No Assessor Comment

Rev. 1: 2012-01-25 Page 11 of 21

4b

Coverage outside your region?

X --- ---

4c

You to support them in your region?

X --- ---

5

Are these other TERSPs registered with TEAP III for:

5a

Coverage in your region?

--- --- --- ---

5b

Coverage outside your region?

--- --- --- ---

5c

You to support them in your region?

--- --- --- ---

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TEAP III TERSP Standard Assessment

TERSP Assessed

Question Yes No TERSP Comment Yes No Assessor Comment

Rev. 1: 2012-01-25 Page 12 of 21

Part 3.2 – Resources, Equipment and Materials

1

Is there equipment for communications [TEAP III31]between:

1a

The Home Coordinator and the incident scene?

X All management carry smart phones and email communications available

X Viewed 4 smart phone

1b

Personnel at the incident scene?

X Intrinsically safe 2 way radios, and satellite phone

X Viewed satellite phone and radios

2

Does the company meet the requirements of the TEAP III TERSP Standard Essential and Specialty Equipment List for:

2a

Essential[TEAP III32] Equipment items at the location?

X Lists are maintained and updated annually

X Viewed equipment that meets the requirement

2b

Specialty[TEAP III33] Equipment items at the location?

X All lists are updated and maintained

X Viewed equipment for LPG and NH3 responses

3

Does the list include equipment required to respond to all chemicals, modes of transport and means of containment identified in the Capability Chart[TEAP III34]?

X Accuworx Inc. holds all equipment to respond to all emergency’s defined in capability chart

X Viewed equipment that meet the claim capability

4

Are programs in place for ensuring equipment meets applicable Canadian certification and registration requirements[TEAP III35]?

X Maintenance binders are established and maintained to meet or exceed requirements

X Verbal confirmation to document program by YE

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TEAP III TERSP Standard Assessment

TERSP Assessed

Question Yes No TERSP Comment Yes No Assessor Comment

Rev. 1: 2012-01-25 Page 13 of 21

Part 3.3 – Resources, Personnel

1

How many response personnel are trained to the TEAP III TERSP Standard Training Matrix:

1a

TEAP III registered[TEAP III36] Team Leaders?

3 B. McMenemy, R. Carter, M. Tilcox

X Viewed records for M. Tilcox and B. McMenemy

1b

TEAP III registered[TEAP III37] team members?

5 F. Pasceri, D. Carter, K. Thomas, M. Reid, R. Balgrove

X Viewed records for F. Pasceri and K. Thomas

Comment: Consultant is developing tracking and notification program for training matrix with implementation by YE

1c

Other Team Leaders?

1 J. Spracklin --- ---

1d

Other team members?

10 --- ---

2

Is there a fit for duty [TEAP III38]program?

X Refer to Accuworx fitness for duty program

X Viewed Fitness for Duty Program for new employees or when returning to work

3

Is there post-incident stress [TEAP III39]management program?

X Refer to post incident stress management program

X Viewed Post Incident Stress Management Program dated 2013-11

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TEAP III TERSP Standard Assessment

TERSP Assessed

Question Yes No TERSP Comment Yes No Assessor Comment

Rev. 1: 2012-01-25 Page 14 of 21

Part 4.1 – Preparedness, Training

1

Is the training program[TEAP III40] established in accordance with the TEAP III TERSP Standard Training Matrix?

X Refer to TERSP training requirements

X Viewed Accuworx training matrix

2

Is training conducted using specialty equipment[TEAP III41]?

X Training conducted through exercises and responses

X Comment: Midland Capping Kit

3

Is the training content documented for each module[TEAP III42]?

X Maintained in individual training files

X Viewed training modules for: Decontamination; PPE (chemical protective clothing)

Reviewed Accuworx Technician Training Manual which includes: Containers; Hazard & Risk Evaluation; Controlling Release (e.g. Transfer, flaring) Verbal confirmation: improve compliance with sign off on the Training Equivalency Form

4

Are training records maintained for Team Leaders and team members for a minimum of three years?

X All training records are maintained in a central file

X Viewed records for the last 2 years

Verbal confirmation: will expand to three years minimum

5

If you respond to railway mode:

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TEAP III TERSP Standard Assessment

TERSP Assessed

Question Yes No TERSP Comment Yes No Assessor Comment

Rev. 1: 2012-01-25 Page 15 of 21

5a

Is a railway dangerous goods response training[TEAP III43] course part of your training matrix?

X Personal are trained externally for railway dangerous goods training

X Viewed certificates for RAC Railway Emergency Response course and the SERTC (Pueblo)

5b

If yes, which TEAP III registered Team Leaders and team members [TEAP III44]have attended training?

R. Carter, B. McMenemy X Viewed certificates for F. Pasceri, D. Carter, B. McMenemy, R. Carter, K. Thomas

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TEAP III TERSP Standard Assessment

TERSP Assessed

Question Yes No TERSP Comment Yes No Assessor Comment

Rev. 1: 2012-01-25 Page 16 of 21

Part 4.2 – Preparedness, Exercises

1

Have Team Leaders demonstrated competency for each SOG[TEAP III45] through training or equivalency granted for a response?

X SOG’s are reviewed on a regular basis with all team members

X Verbal confirmation: include completed competences on individual files

2

Are exercise activities documented[TEAP III46]?

X Exercises utilized the SOGs but activities are not documented.

--- --- Verbal confirmation: All exercises will be documented

3

Evaluation and debrief of exercises:

3a

How do you choose[TEAP III47] which exercises to debrief?

--- --- Verbal confirmation: Change criteria to conduct debrief and document for all exercises

3b

Does the debrief identify gaps and corrective actions[TEAP III48]?

X --- ---

3c

Describe[TEAP III49] how corrective actions are tracked to completion.

--- --- Verbal confirmation to develop and implement tracking system by YE

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TEAP III TERSP Standard Assessment

TERSP Assessed

Question Yes No TERSP Comment Yes No Assessor Comment

Rev. 1: 2012-01-25 Page 17 of 21

Part 4.3 – Equipment Maintenance

1

Is a program established for equipment inspection, maintenance and testing[TEAP III50]?

X All equipment inspection and maintenance is completed as per manufacturer recommendations – maximum every 2 months

--- --- Verbal confirmation: develop documentation reflect the current practice

2

Are records kept of inspection, testing and maintenance for at least three years for:

2a

TEAP III TERSP Essential and Specialty Equipment[TEAP III51] List, where applicable?

X Inspection and testing and maintenance records are maintained since acquisition

X Reviewed records for:

SCBA 115S10210049551 (2 mo plus annual; Transfer hose CH21 (new with test certificate; Power Pack – Hydrotec P4771 (inspection every 2 month since 2012-04)

2b

Transportation equipment[TEAP III52]?

X Records are maintained since acquisition

X Reviewed records for: Hazmat trailer 24-ft (inspected every 2 month since 2011 plus 2013 DOT certificate

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TEAP III TERSP Standard Assessment

TERSP Assessed

Question Yes No TERSP Comment Yes No Assessor Comment

Rev. 1: 2012-01-25 Page 18 of 21

Part 5 – Hazardous Waste and Hazardous Recyclable Materials

1

Does the TERSP have a permit or certificate to:

1a

Transport hazardous waste and/or hazardous recyclable materials[TEAP III53]?

X Accuworx holds carrier C of A for all classes listed on capability chart

X Viewed certificate A841664 issued 2005-10. Excludes biohazards

1b

Receive to dispose or recycle hazardous waste and/or hazardous recyclable materials[TEAP III54]?

X Accuworx Inc. X Viewed certificate 2274-7UTMPL issued 2012-1031

2

Are any of the above performed by a sub-contractor[TEAP III55]?

X Own transportation and disposal

--- ---

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Transportation Emergency Response Service Provider (TERSP) Optional Information

Rev. 1: 2012-01-25 Page 19 of 21

Part 6 – Marine Chemical Emergency Response (optional and not part of TERSP Standard Assessment)[TEAP III56]

Note: This section should be completed by those TERSPs that provide or wish to provide emergency response services in the marine mode specifically to vessels carrying or using hazardous materials (hazardous and noxious substances or “HNS”). Such response may be provided to bulk vessels, container vessels, barges, ferries, etc. while in berth, alongside, at sea or in transit.

Yes

No

TERSP Comment

1

Does your company provide emergency response to marine HNS incidents in:

1a

Deep sea operations?

X

1b

Coastal operations?

X Great lakes

1c

In port or while loading or unloading?

X Lake Ontario

2

What marine geographic areas do you cover?

X Ontario

3

Do you have specialized documented procedures for marine HNS emergency response?

X Specialized documentation procedures would be developed during planning phase of job

4

Do you have boat(s) or other means for accessing vessels not at berth?

X 22’ Stanley work boat on tandem Trailer

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Transportation Emergency Response Service Provider (TERSP) Optional Information

Rev. 1: 2012-01-25 Page 20 of 21

Part 7 – Community Involvement and Sustainability (optional and not part of TERSP Assessment)[TEAP III57]

Yes

No

TERSP Comment

1

Who in your company has attended TEAP III Transportation Emergency Response Service Provider Standard training[TEAP III58]?

B. McMenemy, M. Tilcox, C. Hyde

2a

Do you participate in TransCAER® outreach events?

X As described below

2b

If yes, how? Provide list of dates and activities for the past two years.

3a

Do you belong and participate in a trade association such as CERCA, CIAC, CACD, RAC and/or other (describe other)?

X Accuworx Inc. is a member of the Railway Association of Canada, CERCA and Mississauga Community Awareness and Emergency Response ( CAER )

3b

If yes, describe your involvement.

Associate member of RAC, CERCA and take part in CAER meetings and events

4a

Do you belong or contribute to a local community enhancement program?

X United Way

4b

If yes, describe your involvement.

NOTE: Do not include donations to local hockey team-sweater purchase fund or the like.

Donate to United Way

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Transportation Emergency Response Service Provider (TERSP) Optional Information

Rev. 1: 2012-01-25 Page 21 of 21

5a

Do you have an environmental management system in place such as ISO 14001?

X

5b

If yes, describe.

6a

Do you have a “green initiative” in place?

X

6b

If so, describe.

Examples are vehicle emissions reduction, idling program, office paper recycling, controlling ER activity emissions such as dry connects, purge techniques, controlling run off…

All used office paper is recycled. Recycle bins are provided and used for recyclables.

All New Large vehicles are Clean Idle certified.

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TEAP III TERSP Standard Assessment

TERSP Emergency Response or Exercise Table (previous 12 months only)

Rev. 1: 2012-01-25 Page 22 of 21

Material

Response

Exercise

Assessor Comment

TDG Class

Shipping Name and UN

Number

Date of last response

(yyyy-mm-dd)

Registered Team Leader, last response

(J. Doe)

Date (yyyy-mm-

dd)

Registered Team Leader(s)

(J. Doe)

Activity performed during exercise or

response[TEAP III59]

Documentation viewed[TEAP III60]?

1

2.1

2.2

2.3

3 Crude oil UN 1267

2013-04-04 B. McMenemy M. Tilcox

Transfer tank cars of crude oil during derailment

Viewed Team Leader hand written notes only

4.1

4.2

4.3

5.1

5.2

6.1

6.2

7

8 Sulphuric acid UN 1830

2012-09-21

B. McMenemy

Tank car inspection, cars derailed in yard, nothing further

Viewed Team Leader hand written notes only

9 Hydraulic oil 2012-10-12 B. McMenemy Hydraulic oil spilled in parking lot and catch basins from saddle tank

Other

Canola Oil 2013-04-04 B. McMenemy, M. Tilcox

Transfer Canola oil from tank cars

Table data entered (yyyy-mm-dd) 2013-07-29