TeamBank AG 24.08.2015 Current project proposal: Introduction of an innovative production line @...

TeamBank AG19.04.23

Current project Current project proposalproposal::

IntroductionIntroduction of an of an innovative production line innovative production line @ TeamBank with edBPM@ TeamBank with edBPM

Version 0.4

Juraj Dollinger, Thilo Rottach

TeamBank AGTeamBank AG / Seite 2 Fußzeilenbereich für Präsentationsname o. ä.Seite 2 /

Forces influencing the production line of TeamBank

TeamBank sales channels

Strategy of TeamBank:Be different/innovative on the market!

Se

rvic

es

P r o d u c t i o nP r o d u c t i o nof TeamBankof TeamBank

Cross linking in “Verbund”Cross linking with credit agencies,internal card processors, internalDataWarehouse Systems, internalWorkflowsystems, …

Critical success factors of the production:

• time pressure

• flexibility

• quality

• cost pressure

• multi client capability


Goal: Introduce a innovative, automated and transparent production line @ TeamBank

Current production Innovative production


Introduce a binding business process architecture for back office to ensure the standardization of processes

Monitoring / Controlling

FAX

Mail

Files

API

Cent

ral i

nput

cha

nnel

for a

ll bu

sine

ss e

vent

s

Elec

tron

ical

arc

hive

PUSH

-ev

ent d

ispa

tche

r

Ele

ctro

nic

al a

rch

ive

Cent

ral o

utpu

t cha

nnel

DocsProcesses @ Production

Manually

Semi-Automated

Automated

Ext

ern

al P

artn

ers

Tea

mB

ank

AG

FAX

Mail

Files

API

Docs

Back office @ TeamBank


Mapping of business architecture to IT architecture

Ce

ntr

al

inp

ut

ch

an

ne

l

Ele

ctr

on

ica

l a

rch

ive

PU

SH

-e

ve

nt

dis

pa

tch

er

Ele

ctr

on

ica

l a

rch

ive

Ce

ntr

al

ou

tpu

t c

ha

nn

el

ProductionProduction

ScanningScanning

E-Mail- andFile

Management

E-Mail- andFile

Management

FileNet P8

Content Manager

FileNet P8

Content Manager

Event dispatcher

Event dispatcher

Productionplanningsystem

Productionplanningsystem

CallCenterCallCenter

Credit request processing Credit request processing

Customer ServiceCustomer Service

Core Banking SystemCore Banking System

Active and passive DataWarehouseActive and passive DataWarehouse

Service Application 1Service Application 1

Output Manage-

ment System

Output Manage-

ment System

Business Process Management (BPM) / Workflow SystemBusiness Process Management (BPM) / Workflow System

Service Application 2Service Application 2

SalesSales

NEU

NEU

NEU

FileNet P8

Content Manager

FileNet P8

Content Manager

API

Docs

Fax

Mail

Filex

API

Mail

Files

Fax

Docs


Selective implementation of category A processes

Amount of process instances

Pro

cess

ing

du

ratio

n

Category C processes traditional production, as well manually

Category B processes traditional production, but semi-automated(isolated applications)

Category A processes Production line of the next generation in semi-automated or full-automated mode and manner.

Cost driver in business

CC

BB

AA

Process X, Y


Measure the maturity level of the current processes and design the target processes Example of the internal evaluation…

manuallymanually

Semi-automatedSemi-automated

AutomatedAutomated

Ausg

ang

Ausg

ang

Production

AU 220.01 CCC (old)

AU 220.01 CCC (new)

AU 220.02 AAA (old)

AU 220.02 AAA (new)

943.02.006 BBB (old)

943.02.006 BBB (new)

813.06.003 XXX (new)

813.06.003_XXX (old)


Calculate the net present value for the anticipated business processes

New production line

Net present value

Process C

xxxx.000 €xxxx.000 €

low

high

xxxx.000 €xxxx.000 € xxxx.000 €

Old production line

- xxx.000 € xxxx.000 €

Process H

Process B

Process G

Process F

Process E

Process C

Process DProcess A

Process I

Circle area =costs for implementation

Complexity and Risk


Introduction of a collaboration model for Business / IT alignment

Ce

ntr

al

inp

ut

ch

an

ne

l

Ele

ctr

on

ica

l a

rch

ive

PU

SH

-e

ve

nt

dis

pa

tch

er

Ele

ctr

on

ica

l a

rch

ive

Ce

ntr

al

ou

tpu

t c

ha

nn

el

ProductionProduction

Kordoba ELEKTRA CLNGCBSPartner

Systems /componentswith interfaces

BPM platformwith processes

ESB platform with SOA servicesand adapters

SOA Services /Adapters

IT

GPO/FB

Bu

sin

ess-

ITG

ove

rnan

ce

SOA: Interface 1

Interface1TeamBank

Interface 1Partner

complexityKnow how /involvement

TeamBank AG 24.08.2015 Current project proposal: Introduction of an innovative production line @...

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