Team Leading Layout 1level2teamleading.co.uk/go_files/files/Team_Leading_Layout_1.pdf · Team...
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TeamLeadingLevel 2Who would benefit from this NVQ/QCF?
What does the NVQ/QCF cover?
Mandatory units• Manage personal development (4 credits)
• Develop working relationships withcolleagues (3)• Communicate information and knowledge (3)
Optional units - Group B (continued)
• Manage knowledge in your own area ofresponsibility (4)• Procure supplies (2)
• Manage customer service in own area ofresponsibility (4)
For more information contact Pathway Group on 0800 955 0870 or 0121 707 0550or visit www.pathwaygroup.co.uk
Optional units - Group A• Set objectives and provide support for teammembers (5 credits)• Plan, allocate and monitor work of a team (5)
Duration: 12 months
Optional units - Group B• Manage or support equality of opportunity,diversity and inclusion in own area ofresponsibility (4)• Support team members in identifying,developing and implementing new ideas (4)• Manage conflict in a team (3)
• Lead and manage meetings (4)
• Participate in meetings (2)
• Make effective decisions (3)