Teaching Program 2000-2001web1.muirfield-h.schools.nsw.edu.au/technology/resources... · Web...
Click here to load reader
Transcript of Teaching Program 2000-2001web1.muirfield-h.schools.nsw.edu.au/technology/resources... · Web...
School Crest
Sample High SchoolInformation Technology (240 indicative hours)Teaching Program Summary
Core and Elective Units of CompetencyCode Core Unit Title Code Elective Unit Title
ICAITTW001B Work effectively in IT environment ICAITD003B Receive and process oral and written communicationICAITTW004B Apply Occupational Health and Safety procedures ICAITS009B Interact with clientsICAITU006B Operate computing packages ICPMM63bA Access the InternetICAITU005B Operate computer hardware ICAITTW011B Participate in a team and individually to achieve
organisational goalsICAITU012B Design organisational documents using
commercial computing packagesICAITU013B Integrate commercial computing packagesICAITU007B Maintain equipment and consumablesICAITTW002B Communicate in the workplaceICAITS014B Connect hardware peripheralsICAITS015B Install software applicationsICAITS017B Maintain system integrity
Proposed Assessment ScheduleYEAR 11 (Terms 1 to 3) YEAR 12 (Terms 4 to 7)
Assessment Event Approximate Due Date Assessment Event Approximate Due DateWorkstation Report Mid Term 1 IT Portfolio End of Terms 4 –7Practical Test Mid Term 2 Team Project End Term 4IT Portfolio End of Terms 2 & 3 Work Placement 2 Term 5OHS Project End Term 3 Install Hardware and Software Term 5 Practical Demonstration Term 3 Workstation Management Term 6Work Placement 1 Term 3 Trade Fair Term 7Written Exam Term 3 Written Exam Term 7
school crest
Sample High SchoolInformation Technology 240 indicative hours
Unit Theme Content / Training Sequence
Unit of Competency
Resources Register / Evaluation
Introduction Course introduction and outline
Delivery, assessment, AQF, UAI and work placement issues
What is information technology
Simulated workplace
ICAITTW001B Course Information Booklet, Sample assessment task and checklist
Syllabus documents
Teacher Training materials
Video: The Scope of IT
Basic Operational
Skills
Organisational polices and procedures – including style guide, Internet policy, computer laboratory policies, etc
Laboratory and workstation familiarisation
Ergonomics and safety
Caring for and preventive maintenance of equipment
Keyboarding standards
Operating system and utilities; file management and organisation
Using the Internet
Setting up an email account
Simple word processing
ICAITTW001B
ICAITU006B
ICPMM63bA
Copies of style guide, laboratory rules, Internet policy, etc
GUI exercises on file management and basic diagnostic features of the operating system
Computer manuals and tutorials, e.g. National Office Skills Work Modules
Touch-typing programs eg, TypeQuick, Meavis Beacon, etc
Web-based email access, eg Yahoo, Hotmail, Start, etc
p. 2
Hardware and software
Workstation hardware/peripheral devices
Identifying software and equipment supported by the organisation with reference to corporate computing systems, including software licensing/copyright
Maintaining records on location of equipment, software and servicing requirements
Interview Network Administrator – hardware, software and acquisition of consumables
ICAITTW001B
ICAITU005B
ICAITS015B
Teaching strategies and assessment activities in the IT&T ITAB CD-ROM
Hardware exercise sheets
Copies of software licence agreements
Piracy Busters (an organisation that protects and prosecutes software piracy cases; they can provide schools with information packs about piracy)
Network Administrator
Computer manuals and tutorials, e.g. National Office Skills Work Modules
www.pcwebopedia.com
Assessment
AT1
Workstation Report – creating a report on the hardware and software available for student use and the network logon and security measures
Introduction to business
application software packages
Word processing
Databases
Spreadsheets
Using programs such as ClipArt, WordArt, OrgChart, etc
Also graphics, desktop publishing, presentation, accounting, and web authoring software (not all required)
ICAITU006B
ICAITU012B
ICAITU013B
Teaching strategies and assessment activities in the IT&T ITAB CD-ROM
Word processing, database and spreadsheet exercises from third party books and training manuals, eg TAFE, OTEN, etc.
DTP, presentation, accounting and web authoring exercises if required.
ITB CDs from Microsoft distributed to schools free of charge (CDs 31-35)
www.pcwebopedia.com
p. 3
Designing documents
Document analysis
Designing documents
Naming standards, version control
Requirements for business documents
Use of on-line help, user manuals and Internet web sites
Input and saving of document summary information if available with application
Use and limitations of tools such as wizards, templates, spelling, grammar and style checkers
Creation of spreadsheets for simple scenario investigation including “what if” and “how come” analysis
Creation of linked graphs to present spreadsheet data
Using multi table relational database utilising data entry forms and inbuilt application data validation functions
Production of a range of reports from the database information.
Inserting objects into a word processing document
Source and use of help and support information
ICAITU006B
ICAITU012B
ICAITU013B
Teaching strategies and assessment activities in the IT&T ITAB CD-ROM
Word processing, database and spreadsheet, DTP exercises – business documents such as payroll worksheet, client database, letters to customers using mail merge from third party books and training manuals, eg TAFE, OTEN, National Office Skills modules etc.
Sample documents and style guide
Wizards and templates from MS Works 2000
ITB CDs from Microsoft distributed to schools free of charge (CDs 31-35)
Computer manuals and tutorials, e.g. National Office Skills Work Modules
Terrified Teachers series (Microsoft Word, Excel, Access, etc) or similar publications from other vendors eg, Claris, or from other publishers, eg Dummies series
User manuals, FAQs from Internet sites such as www.microsoft.com , or the like
p. 4
Integrating application software packages
Use of clipboard/clipbook
Embedded objects, OLE and linking of objects relative and absolute paths.
Common graphics file format and relative properties
File conversion utilities
Import/export filters
Compression and decompression of files
Basic data merging for form letters and mailing lists
Creation of spreadsheets from data base tables/queries and vice versa
Creation of linked graphs/tables in documents to spreadsheet data.
Source and use of help and support information
ICAITU006B
ICAITU012B
ICAITU013B
Teaching strategies and assessment activities in the IT&T ITAB CD-ROM
Word processing, database and spreadsheet, DTP exercises – business documents such as payroll worksheet, client database, letters to customers using mail merge from third party books and training manuals, eg TAFE, OTEN, etc.
Sample documents and style guide
ITB CDs from Microsoft distributed to schools free of charge (CDs 31-35)
Computer manuals and tutorials, e.g. National Office Skills Work Modules
Terrified Teachers series (Microsoft Word, Excel, Access, etc) or similar publications from other vendors eg, Claris, or from other publishers, eg Dummies series
User manuals, FAQs from Internet sites such as www.microsoft.com or the like
WinZip
Assessment
AT2
Practical Test – using application software: word processing, databases and/or spreadsheets, other packages. The Workskill competition is suitable but it requires students to have the competence in using the following application software packages: word processing, spreadsheets, databases, graphics and presentation
p. 5
Business Environment
Business ownership
Organisational structures
Mission statements
Employee and employer rights and responsibilities
Ethical practice
Trade practices
EEO, affirmative action and anti-discrimination
Industrial relations
ICAITTW001B
ICAITU005B
ICAITU006B
ICPMM63bA
Teaching strategies and assessment activities in the IT&T ITAB CD-ROM
OTEN materials
SLOW booklets
Work Environment (Eastern House)
Worksite for Students web site (www.worksite.actu.asn.au)
NSW Labour Council
Sample documents from businesses and organisations
Occupational Health and
Safety
Federal and state sources of legislation
Employer and employee OH&S rights and responsibilities
Health hazards in an IT environment
Electrical hazards in an IT environment
Ergonomics and its best practice
ICAITU004B
ICAITU005B
ICAITU006B
ICPMM63bA
Teaching strategies and assessment activities in the IT&T ITAB CD-ROM
OTEN materials
Occupational Health and Safety legislation and related documents
Publications from Worksafe Australia
Enterprise/ industry employment documents
Computer manuals and tutorials, e.g. National Office Skills Work Modules
SLOW booklets
Worksite for Students web site (www.worksite.actu.asn.au)
Queensland DTIR site Work Sense Program (www.dtir.qld.gov.au)
Guest speakers
p. 6
The IT industry The IT industry
IT careers
Sources of information in the IT industry
The role of IT in an organisation
Role of the help desk and computing support
Career pathways
ICAITTW001B
ICAITU006B
ICPMM63bA
ICAITU005B
Teaching strategies and assessment activities in the IT&T ITAB CD-ROM
OTEN materials
IT vendors
IT Careers Guide CD-ROM
Newspaper advertisements
Careers Online, Merrill Lynch websites and similar sites
SLOW booklets
The Information Technology Industry (Eastern House)
Communicating in the IT environment (Eastern House)
www.pcwebopedia.com
Site visits
Guest speakers
Assessment
AT3
IT Portfolio – creating a portfolio of hardware, software, accessories and consumables used in IT. To be done in “instalments” over six terms. Each instalment is due at the end of Terms 2 to 7. Each term the student will compile information about three hardware peripherals, three software packages and an accessory or consumable item. This portfolio satisfies one of the HSC requirements in the unit ICAITS014B – Connect hardware peripherals.
p. 7
Workplace Communications
Basic communication skills
Inter-personal communication skills
Using communication technologies
Netiquette
ICAITU006B
ICAITU005B
ICAITTW002B
Teaching strategies and assessment activities in the IT&T ITAB CD-ROM
Enterprise documents relating to dealing with clients/ client service policies
Enterprise letters, faxes, memoranda, e- mails, reports and drop boxes
Organisational Skills
Learning styles
Time management
Stress management
ICAITTW011B Teaching strategies and assessment activities in the IT&T ITAB CD-ROM
SLOW booklets
Assessment
AT4
Project - In pairs, students will create an orientation kit consisting of a poster, a presentation and a booklet for beginning IT workers.
Assessment
AT5
Practical Demonstration - Whilst completing the project, students will be asked to demonstrate competency in selected tasks under simulated conditions. Tasks include: comply with organisation policies and procedures; elimination and/or reporting of electrical hazards in the immediate workplace area; replacing the toner or ink cartridge in the printer; adding paper to the printer; using keyboard and equipment according OH&S regulations; keying in documents according to accepted speed and accuracy; accessing and using help from on-line and printed sources.
Assessment
AT6
Work Placement Project 1 – The students, with the help of their workplace supervisor, will complete a variety of tasks to demonstrate that they can work safely and effectively in an IT environment.
Assessment
AT7
Written Examination – may be split into half-yearly and yearly exam. Ideally, the format of the examination should closely follow the specimen paper release by the Board of Studies.
End of 120-hour course
p. 8
Working in teams
Work teams
Roles and responsibilities of members
Team meetings, agenda, minutes
ICAITTW011B
ICAITTW002B
Teaching strategies and assessment activities in the IT&T ITAB CD-ROM
Enterprise documents
Sample meeting agenda and minutes
Communication in the Work Team (Eastern House)
Project management
Projects
Work breakdown structure, Gantt charts
Project management software usage
ICAITTW011B
ICAITTW002B
Teaching strategies and assessment activities in the IT&T ITAB CD-ROM
Enterprise documents
Sample projects in MS Project, Corel Chart, ABC Chart, or similar
National Office Skills Work Modules
p. 9
Client Interaction
Communications basics
Business communication tools
Active listening and questioning
Receiving and processing oral communication
Receiving and processing written communication
Delivering support to clients
Inquiry procedures, including referral and follow-up
Recording the key points/issues in a range of verbal settings
Complaints procedures, including referral and follow-up
Basic conflict/dispute resolution procedures
Prioritising work
Interpreting a variety of trouble shooting charts/diagrams/tables
ICAITTW002B
ICAITD003B
ICAITS009B
Teaching strategies and assessment activities in the IT&T ITAB CD-ROM
Sample documents
Enterprise documents relating to dealing with clients/ client service policies
Communicating in the IT environment (Eastern House)
Paper-based and electronic message recording systems, e.g. message pads, voice-mail, drop boxes, etc
Assessment
AT8
Team Project – In groups of three or four, the students will undertake a project in application software is used to address a client’s business need.
Assessment
AT9
Work Placement Project 2 – The students, with the help of their workplace supervisor, will complete a variety of tasks to demonstrate that they can complete workplace tasks and interact with fellow workers and clients.
p. 10
Connect hardware
peripherals
Types of external peripherals, their characteristics and uses
Connection ports and cables, identification, uses and correct connection procedures
Storage of peripherals
Warranty and support services on peripherals
Determination of client peripheral requirements
Acquisition, unpacking and connection of peripherals
Selection of appropriate drivers for connected peripheral
Loading of consumables required for operation
Testing of peripherals
Source and use of help and support information
ICAITS014B
ICAITU004B
Teaching strategies and assessment activities in the IT&T ITAB CD-ROM
OTEN materials
Computing industry magazines and journals
Computer vendor (Compaq, Hewlett-Packard, Canon, Chinnon) advertising materials
Computer manuals and tutorials, e.g. National Office Skills Work Modules
Hardware reviews as published in journals, magazines or over the internet
Dummies series
Boxed hardware peripherals to unpack (Note that as the original instructions to schools required the schools to retain all packaging of roll-out equipment, these may still be available.)
Roll-out machines
Warranty cards (could be duplicated and completed as an exercise)
Eagle CDs supplied with some compatible computers contain a full range of drivers for a wide assortment of devices
www.hardware.com
www.pcwebopedia.com
p. 11
Install software applications
Types of software applications their characteristics and uses
Licensing arrangements for software (commercial, shareware and public domain)
Sources of software – software distributors, retailers, download sites on the Internet, in-house developed software
Determination of client software requirements
Determination of installation requirements for software applications
Selection and acquisition of software under instruction
Installation and configuring of software
Testing of proper functioning of software
Completion of license registration, paper based and on-line
Storage of original software media and manuals
Source and use of help and support information
Client feedback
Appropriate referrals of client problems/concerns
ICAITS015B Teaching strategies and assessment activities in the IT&T ITAB CD-ROM
OTEN materials
Computing industry magazines and journals
Software reviews as published in journals, magazines or over the internet
Computer vendor advertising materials
Shareware, public domain software, trial editions/demonstration editions eg those distributed by PC magazines
Computer manuals and tutorials, e.g. National Office Skills Work Modules
Fundamentals of Systems Administration (Eastern House)
p. 12
Maintain equipment and consumables
Definition of routine maintenance
Preventative maintenance schedules
Acquisition of maintenance and equipment consumables
Cleaning of floppy disk drives, CD drives and peripherals
Electrical safety during maintenance procedures
Replacement of printer paper
Replacement of printer ribbons, cartridges and toner
Safe disposal of used printer consumables
Recycling/refilling of printer cartridges
Use of manufacturer’s manuals to determine the need for routine maintenance
Documentation of routine maintenance and replacement of consumables
ICAITTU007B
ICAITTU004B
Teaching strategies and assessment activities in the IT&T ITAB CD-ROM
OTEN booklet
Computer vendor (e.g. Hewlett-Packard, Fujitshu, Seagate, Pioneer) print based or on-line advertising and support materials
Computer/peripheral manuals and tutorials
www.hardware.com
www.pcwebopedia.com
Computer manuals and tutorials, e.g. National Office Skills Work Modules
Fundamentals of Systems Administration (Eastern House)
p. 13
Maintain system integrity
Reasons for backing up of data
Backup and restore policies and procedures
Data backup methods and media
Recording of backup processes
Transaction log files
Backup procedures
Storage of backup media
Needs for restoring from backup
Precautions and procedures use for restoring data
Partial and full restoration of data
Identification of data loss when restoring files from historic backups
Nature of and sources of computer viruses
Virus protection software and procedures
Need to maintain currency of virus protection software
Software licence conditions and situation that are in breach of them
Software licence records
Software copy protection or licence violation minimisation procedures
Identification, reporting and removal of illegal software
ICAITS017B Teaching strategies and assessment activities in the IT&T ITAB CD-ROM
OTEN materials
Computer manuals and tutorials, e.g. National Office Skills Work Modules
Fundamentals of Systems Administration (Eastern House)
Trial editions/demonstration editions eg those distributed by PC magazines
Software licence agreements
Computer vendor (e.g. Seagate, 3M, McAfee, VET, Symantec) print based or on-line advertising and support materials
Network operating system manuals e.g. Novell, NT and BackOffice
OASIS administration
Transaction log files are generated within operating systems such as Windows 98 and Novell
p. 14
Using the Internet
Electronic communications basics
The concept of the Internet
Internet hardware and software
Initiating and concluding an Internet connection
Internet protocols and data types
Privacy and security measures
Sources of information
Social, commercial and ethical impact of the Internet
Communication services and tools provided by the Internet
ICPMM63bA Teaching strategies and assessment activities in the IT&T ITAB CD-ROM
Computer manuals and tutorials, eg National Office Skills Work Modules
ISPs eg, BigPond, Ozenail, TPG
Oliver and Oliver
Brownlee (Simulated Internet)
Communication services, eg Yahoo, Hotmail, Start, Geocities, Homestead
www.library.advanced.org
Assessment
AT10
Installing hardware and software – Using simulation, the student will research suitable hardware and software according to the needs of a client. Students will prepare a report on their findings and install the hardware and software. This assessment task will address elements ICAITTW002B – Communicate in the workplace; ICAITD003B –Receive and process oral and written communication, ICAITS015B – Install software applications, ICAITS014B – Connect hardware peripherals and ICPMM63bA – Access the Internet.
Assessment
AT11
Workstation management – Students will undertake on-going back-up routine procedures and preventive cleaning and maintenance of a workstation for a minimum continuous period of a month. Students will also demonstrate restoration of backup, keep a maintenance log and write a report about the experience. This assessment task will address elements from the following units of competency: ICAITS017B – Maintain system integrity and ICAITTU007B – Maintain equipment and consumables.
Assessment
AT12
Small Business Solutions Trade Fair – Students will simulate a trade fair where they will deliver a short presentation, demonstrate the connection of at least five hardware peripherals, demonstrate the creation of a business document using application software. This assessment task will address elements from the following units of competency: ICAITS014B – Connect hardware peripherals and ICAITS009B – Interact with clients.
p. 15
Assessment
AT13
Written Examination – may be split into half-yearly and trial exam. Ideally, the format of the examination should closely follow the specimen paper release by the Board of Studies.
References:1. Hansen, P and Nolan K (1997). Work environment. Eastern House: Victoria.2. Garland, J (1997). Communication skills: Team building. Eastern House: Victoria.3. Hansen, P and Nolan K (1998). The information technology industry. Eastern House: Victoria.4. Hayward, S (1999). Communication in the work team. Eastern House: Victoria.5. Shannon, T, van Kuijck, J and Heinemann, M (1999). Business communication and technologies. John Wiley & Sons: Queensland. 6. Beck, H, et al (1998). Business communication and technologies in a changing world. Macmillan: South Yarra. 7. Andersen, H. (1999). IT @ work: Information processing and management. Macmillan: South Yarra. 8. Craig, D and Frazer, L (1995). Integrated assignments for information processing. Longman Australia Pty Ltd: Melbourne.9. Pritchard, G and Scott, G (1994). Computing Studies: Preliminary Course. Oxford University Press: Melbourne.10. National Office Skills Work Modules, Software Publications Pty Ltd. Sydney11. TAFENSW (1990). Self-paced learning guides for office workers (SLOW booklets) 12. IT&T ITAB Support Materials CD. Distributed to schools late Term 1 2000. 13. Hamilton, J (2000). Fundamentals of systems administration. Eastern House: Victoria14. Burton, K and Le Rossiignol, K (2000). Communicating in the IT environment. Eastern House: Victoria15 OTEN materials
p. 16