Tea Overview As Platform Oct2010
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Transcript of Tea Overview As Platform Oct2010
Tea, Mobilize Enabling Platform
October, 2010
P2
Tea, Prepared Mobilize Enabling Platform Mindware’s Mobility Platform is targeting Unified Communication beyond time, space, devices and networks. Seamless communications, Clouds connectivity and Unified accessibility are our key agenda for mobile era. Messaging Protocol
Device’s OS Network Interface
EmailPOP3IMAP
MS ExchangeLotus Notes
Instant Messenger
Yahoo IMMSN
Google TalksFacebook Messenger
SkypeNateON
SNSFacebook
TwitterFriendster
Blog/RSSGoogle Blog
WordpressRSS/ATOM
SmartphoneSymbianAndroid
iOSWindow Mobile
BlackBerrybada
Maemo
Feature PhoneMIDP/CLDC
BrewWIPI Desktop
WindowXP/Vista/7MacOSXWebOS
Linux
Cellular/WirelessGSM
CDMA3GPP/HSPAWIMAX/LTE
WiFi
Integration Frame
SIP (for IMS)TCP/IP
SOAP/RESTJMS/JDBC
Push NotificationApple Push Noti. Svc.
C2DM for AndroidBlackBerry Push Service
Seamless Communications
Clouds Connectivity
Unified Accessibility
* C2DM(Cloud to Device Managing)
P3
Architecture of Tea as a PlatformPlatform Tea was developed for every kind of mobile device, network and messaging protocol. Moreover just one time application development is covering entire OS.
P4
Organization Manage Tool
Mobile Business Application
Education
Interactive communication/information transmission tool with elements of party and religious body
Push Notification/question/vote/fund-raising of various schedules/events/education-announcement information
Improvement of union/mutual understanding in organization
Party, religious church & organization management tool
Finance Transaction & Mobile Bill
Mobile Tax Invoice
Unified Messaging Service
Company Business Application
School messaging/content
Unified Messaging
E-Tax Invoice
Finance Transaction & Mobile Bill
Unified Messaging including unified messaging platforms of mobile carrier for integrity messaging service
Unified messaging service such as SNS/IM/SMS/MMS/PIMS under 2G/3G/4G and WiFi network environments
Unification/simplification/high integration of messaging service channels
Additional company service based on wired/wireless convergence
Issue/approval/transmission (NTS) and notification of mobile-based E-tax invoice
Transaction transparency/keeping tax sources and tax revenues & supporting of task automation
Real-time report/guidance service for all finance/dealings on credit
Bill service and report of utility such as electric/gas/communication & Infra service
Improvement of service satisfaction & reasonable consumption/analysis and recommendation of consumption-use pattern
Provide every kind of consumers handset whatever they have
Interactive communication tool linking school to student/teacher/parents of students
Unification of introduction and management based on provisional office of education
Auxiliary and new interactive tool for paper teaching tools by way of Tablet/Pad
Improvement of education effect/achievement through utilization of education content and communication expansion
Utilization of automation tool for interoperating with groupware, BI, ECM, EIS and ERP
Support security policy for devices/data
E-mail/approval/resource reservation/common folder/address book/schedule/micro-community…
Improvement of task and collaboration productivity/quality
Tea Core/SDK/IDE
1
2
3
7
6
5
Mobile Ticket & Reservation
4
Business Domain & Case Study Summary
Professional Partners
Vertical Solutions
New channel related to web/telephone/field sales
Various fields such as theater/museum/stadium/concert/lodging
Enhancement of union/improvement of service satisfaction through push immediately after advance purchase
Progressing construction project & driven vertical solution with our partners.
P5
Unified Messaging - OverviewTea platform-based unified messaging allows all data communications in mobile devices to be performed in one
application. Accordingly, users experience optimal unified messaging.
Business Challenge
Too fast change
• Smart phone OS such as Symbian, Window Mobile are replaced with BlackBerry, iPhone and Android
• It is necessary to install and manage at least 3-5 kind of applications for data communication in various smart phones
• Much time and confusion are required when users are familiar to and utilize new applications
Our approach & Solutions
Approach
• Unification of protocol and open API of various SNSs such as SMS, MMS, Instant Messenger, Facebook or Twitter, which are representative messaging tools
• Construction of smart phone OS such as Symbian, BlackBerry, iOS, Android or Window Mobile and UM Service for feature phones such as MIDP/Brew
• Support access to all wireless networks such as WiFi as well as GPRS, HSPA, LTE, WIMAX
Reference / Partners
Reference
• 4G Wimax Carrier in Korea• 3G HSPA Carrier in Korea
Experience Change
• Mobile messaging such as SMS/MMS is expanded to instant messenger and mobile supporting SNS service
• Legacy key massaging service players such as email, IM, Blog, SNS industry are maintained or expanded. It must be interface & connect for convenience
Business Model
• Platform Delivery
• Integration with legacy messaging service
• Service Providing with Revenue Share
Partners
• UI/GUI service partners
Target Industry : Mobile Tele Carrier, Portal Service Operator, Messaging Service Provider, Device Manufacturer
Solution
• Unified Messaging Solution for 4G carrier• Unified SNS service for 3G carrier
P6
Unified Messaging – Key feature
Solution & Implementation exampleSolution & Implementation example Function & Spec.Function & Spec.
• POP3 / IMAP
• MS Exchange/Lotus Notes
Instant Messenger
• Direct chat between Subscriber
• MSN, Google Talks, Yahoo, IM, AIM,
Jabber, NateOn, Facebook
Social Network Service
• Facebook, Twitter
• Me2Day(Korea)
Blog/RSS
• Google Blog/Friendster blog
• RSS 1.0/RSS 2.0/ATOM
Instant Micro Community
• Email account share service
• Organization internal service
Support various smart phone OS and feature phone such as MIDP/CLDC and Brew
Email/IM/SNS/Blog/RSS/Instant Micro Community
P7
Unified Messaging – Platform architectureSolution & Implementation exampleSolution & Implementation example
Desktop
Web
MobileRem
ote Service Server
User/Device
Security
Notification
Advertisement
Transcoder
Monitoring
File System
DBMS
Tea Core service
REST/HTTP
External Service
Email/Messaging protocol
Various IM Channel
Blog/RSS & Content Syndication
Facebook, Twitter and SNS
Mindware’s Tea Server FarmSubscriber
Tea Termin
al Service
Script ControlEngine
Data Handler
TCP/IP/SOAP SIP/NM7
Carrier or Operator Legacy
Other VASContents
Application
Legacy Messaging Channel
SMS/MMS Instant Messenger
Transceiver (Content & Messaging Gathering/Syndication Server)
Interactive M
essagin
gServer
Public TCP/IP or Dedicate VPN/Leased line
Each service O
pen
API &
Industry Stan
dard
P8
Electric Tax Invoice (include m-tax)Productivity has been significantly improved by on-line issue/collation/approval/storage of tax bill in transactions among companies, and additional services are being provided under mobile environments
Business Challenge
Economic
• Loss and breakage of bill are possible
• Separate labor is required for management,
reception, transmission, total of bills (In
South Korea, about 3.5USD per one bill)
• When comparing a company not using
electronic/mobile tax bill with a company
using the same, cost is reduced by about
95% and task speed is high by 90% or more
(In South Korea, 2002)
Our approach & Solutions
Approach
• Electric notification of issue, reception, collation, approval through Web and reception processes of tax-related public organizations
• Realization of reception/notification in mobile devices in consideration of small independent contractors and use environments where access to Web is not available
• Realization of automatic generation, reception from ERP
• Service Coverage all kind of phones
Reference / Partners
Reference
• Biggest electric invoice service mobilize enabling project in Korea (2010)
Transparency & Efficiency
• It is necessary to protect tax revenues by
increasing transparency of transactions
among companies
• Unnecessary expenses occurs in post/delivery
by a person/storage
• Audit of third pat or quick and accurate
detection and management of tax-related
government organization are impossible
Business Model
• Monthly fixed charge
• Charge for over issues
• Platform Delivery
• Charge per each issue
Partners
• System Design and Architecture company for e-bill
• SAP/Oracle ERP/Post-ERP consulting company
Target Industry : Common Carriers
Solution
• Electric Bill/Tax transaction solution• Mobile Tax Invoice solution• Electric Bill/Tax Issue/Declaration for Nationwide or Local Government
P9
Electric Tax Invoice (include m-tax)
Solution & Implementation exampleSolution & Implementation example Function & Spec.Function & Spec.
E-tax bill Draw up/Publishing
E-tax Management
NTS(National Tax Service)
Transmission
Account Management
Delivery and confirmation direct
notify
Authentication Management
Advertisement
Provide environments the same as those of existing Web service based on Tea platform.
Task configuration is possible according to field conditions.
P10
Electric Tax Invoice (include m-tax)Solution & Implementation exampleSolution & Implementation example
E-Tax Bill carrier
E-Tax
E-tax bill Draw up/PublishingE-tax Management NTS TransmissionAccount ManagementNotificationAuthentication Management
The National Tax Service
Company
Person/SMB
Company
Company
Person/SMB
Person/SMB
E-tax bill Draw up/PublishingE-tax Management NTS TransmissionAccount ManagementNotificationAuthentication Management
A final return
P11
M-Bill / Transaction NotificationProvide remittance/money order in banks, prevention of financial accidents through real-time notification of all financial transactions such as various transactions using credit cards, and favorable effects for credit economic activities. Provide financial activity-related comprehensive notifications such as monthly use particulars/bills
Business Challenge
Properly Information
• Notification of transaction is considered as
duty of a businessman
• Necessity for unified notification
management and request, and payment
management are increased
• Various additional services are possible
through analysis of use pattern of
accumulated data
Our approach & Solutions Reference / Partners
Reference
• Not fixed delivery schedule yet• Negotiate with Vietnam’s utility corps
More information & credibility
• Various financial accidents occurs as various credit transactions including transfer among banks are increased this is an obstacle of expansion of credit economy
• SMS notification of all financial transactions is dependent of policy of a financial agency
• Much time, costs are required for settlement and bill of financial and credit transaction (In South Korea, 0.3 USD per one time)
• Monthly notification can be checked when SMS and MMS are mainly used
Business Model
• Platform Delivery
• Integration with legacy finance management system
• Service Providing with Revenue Share
Partners
• EMS solution provider• Integrity Message Delivery Center Provider
• BI solution provider
Target Industry : Mobile Tele Carrier, Financial or Credit Card Company, Open Market, Shopping Mall,
Approach• Notification service for all financial
transactions by costs lower than that of existing SMS/MMS
• Combination with automation function of collation of detailed information during notification and loss-transaction stop request
• Support notification and alarm of payment time limit
• System design for guidance, collation, subscription induction for various financial-related products/services
• Recommend reasonable consumption, management, analysis
Solution
• Express Mail Service with Mobile notification
• Integrity Messaging Delivery Solution (Printed/Email/Mobile)
• Business Intelligence for analytics
P12
Notify message for Finance TransactionSolution & Implementation exampleSolution & Implementation example
Finance Notification
1-a. Transaction approval
BankCredit Card
Finance Institute
Transaction Report with detail contents, relate type of transaction, marketing message and personalize advertisement
Finance(local/cyber) Branches
Open Market / On-line shop
Off-line
VAN / PG
VAN / PG
Non Tea User
Tea User
Customer
Customer
Tea User
ShoppingPayment
Finance Service (Bank, Insurance,………….Service)
Service Transaction
1-b-2. Transaction approval
4-a. Transaction sending
4-b-1. Transaction sending
2. Transaction approval
3. Transaction receive
1-b-1. Transaction approval
4-b-2 Transaction approval
Tea ServerFarm
Simple awareness & transaction confirmation
Carrier’s SMSC
Where to buy
P13
Bill & Invoice deliverySolution & Implementation exampleSolution & Implementation example
Finance Institute Require high budget/Lower reach & open ratio/inflexible Composition
Other Organization
E-mail Subscriber
Tea Subscriber
Off-line Customer
Utility Company
Telco & Media
Offline paper
Mobile Message
Medium level reach factor between printed with mobile bill
Report with detail contents, Very high reach to consumer, context marketing message and personalize advertisement
Printing / envelope
Tea Server Farm
EMS
Issue the Bill/Invoice Deployment Delivery to Customer
P14
TicketingWe provide environments interoperating with an existing reservation and ticketing system through Tea platform and simultaneously an additional service capable of utilizing customized product and marketing strategy.
Business Challenge
• It is more convenient than other sales/use
channels except for issues related to security
in settlement
• When combining with GPS function,
messaging, community function of smart
phones, new conceptual marketing/customer
service can be attempted
Our approach & Solutions Reference / Partners
Reference
• Auction Ticket, Lodge Reservation, PMC, Korea National Museum, National Folk Culture Museum
Still inconvenience• Using mobile reservation and ticketing/
E-ticket exist, but cases reflecting mobile characteristics have not been popularized
• Negligent to manage and support purchasers and customers having an intention to purchase after reservation and ticketing
• There are no support tools for continuously guiding related information and products after purchasing performance and viewing services, immediately after using them
Business Model
• Platform Delivery
• Integration with legacy Tax service
• Service Providing with Revenue Share
Partners
• Biggest online ticket & reservation service corps in Korea
Target Industry : Portal Service Operator, Ticketing Operator
Approach
• An existing reservation/ticketing service is provided through Mobile while focusing on advantages.
• Enhancement of indirect marketing and combination force through support for community activity among purchasers of Push Notification
• DB construction of particulars, evaluation and Feedback and continuous utilization thereof
• Support of generation and management of viewing, use, use postscript and continuous information, community channel
Solution• Online ticket & reservation solution• Mobile ticketing & coupon management
solution• Issue the ticket, coupon by barcode
recognition & terminal
Loosing the opportunities
P15
Ticketing
Function & Spec.Function & Spec.
Integration with Legacy online
Ticketing System
Personalize Page
- Ticket/Reservation confirm &
ticket printing
- Coupon & Exchange ticket
managing
- Transaction/Deal history
Performance/Event search
- Utilize GPS/Advertisement feature
Lodge/Event Entrance ticket
- Utilize GPS/Advertisement feature
Review and comment for each
event
Community bulletin board
generation for common buyers
Solution & Implementation exampleSolution & Implementation example
Tea Platform provides environments easily interoperating with a reservation system.
Tea Platform provides a powerful notification function using Push and the like and communication with customers.
P16
TicketingSolution & Implementation exampleSolution & Implementation example
Ticketing(sales/presales) carrier
Cinema, theater , Museum, accommodation, …
Ticketing Data Sync
Ticketing(sale/presale)CRM / MemberEvent / couponDataware House
Schedule / informationpresale
Schedule / informationPresale Online TicketingReviewMembership
Schedule / informationPresale Online TicketingReviewMembership
Ticketing
Customer Using Mobile Customer Using Phone(ARS)
Customer Using Web
Customer Visiting Field
P17
Connected school & academyTea platform provides solutions capable of improving educational effects and achievement through utilization of educational contents and extensive communication
Business Challenge Our approach & Solutions
Approach
• Provide communication having no limitation in terminals and communication service providers and information transmission/reception environments
• Provide interactive communication tools among educational subjects
• Provide tools capable of unifying and managing management, use, analysis and schedule of educational contents
Reference / Partners
Reference
• Progressing tablet & smartphone education platform for home-visit studying corporation
• Planning with Local Education Bureau of Medium size city in Korea
Change the field environment
• Change of tools for accessing to learning contents from paper to PC/Tablet/Pad
• All interested parties including school, academy, teacher, student, parents of students are familiar to various messaging channels
• Costs are continuously required for production, distribution, management of printed matters or verbal messages, notification, various guidance matters
• Unified access to Web and Podcast as well as lesson application through on-line/various announcements
• Increase in the frequency of close communication and information transfer for scholastic achievement of students and examination results between teachers and parents of students
• In the case of schools in urban, there have been increased demands for anxiety, prevention, report of various crimes/violence
Business Model
• Platform Delivery
• Service Providing with Revenue Share
Partners
• LCMS & CMS solution provider in Korea• One of biggest education company group in Korea
Target Industry : Education institute, Education Department of Government, Private academy, Home visit studying corps
Solution
• Communication solution- Unified Messaging Solution, Unified
SNS service• Management solution for educational contents
• Operating Platform- Interoperation with existing administration in school affairs, ERP
P18
Connected school & academy
Solution & Implementation exampleSolution & Implementation example Function & Spec.Function & Spec.
Unified Messaging for stake
holders
• Direct chat between student, teacher,
officer and parent
• Achievement, term and season
report to parent
• Institution’s event, notice or alert
notify to student or parent
E-learning content delivery
platform on multi OS support
• Text, audio, video learning content
delivery with secure/unsecure
protocol
• Achievement, term and season
report to parent
Educational Institute
Management Solution(with B.P.)
Tea platform provides communication tools and learning management tools suitable for constituent members.
Tea platform provides market place of educational contents and interactive delivery tools.
P19
Connected school & academySolution & Implementation exampleSolution & Implementation example
Parents
Tea Server Farm Student
Kindergarten/Elementary School.Meddle &High School.Various Social Education Center.
Academy.Educational Contents Provider.
Direct chatting/Push notice to parents, Interactive communication channel
Contents DeliveryProcess Management
Teacher
P20
Biz App & Collaboration PlatformProvide expansion tools of business application utilizing mobile device serving as new tool and channel for improving access and utilization of information required for fast decision making and implementation, and management productivity
Business Challenge
Rethinking for business continuity
• Necessary to realize technology neutrality and independence in order to prevent business system from being affected by completion results in continuous terminal environment/market
• Necessary to utilize advantages of Mobile Web and Mobile App
• Necessary to minimize a change in an existing system for application to Mobile
Our approach & Solutions
Approach
• No change in various business systems such as groupware/ERP/EP/BI/EDMS or minimum interoperation
• Guarantee of continuity in sudden change in business environments such as short/long business trip in domestic and abroad
• Comprehensive application of various security policies and support unifier management of information leakage, collation, transfer
• Guarantee of continuity in business, utilization by supporting all mobile devices
Reference / Partners
Reference
• Education group mobilea groupware & stock inventory with SAP ERP interface
Competitiveness
• The new issue for improving the competiveness of company is to utilize business application using mobile devices
• Low level attempt – viewing of groupware and messages for task through specific smart phones and simple input
• Cases reflecting characteristics and advantages of mobile devices are limited to some fields such as distribution
Business Model
• Platform Delivery
• Integration with legacy Tax service
• Service Providing with Revenue Share
Partners
• ERP/PI consulting corporation
Target Industry : SMB, Manufacture, Retail, Logistics and general manufacturer
Solution
• Unified Messaging Solution• Unified business SNS service• Remote Service Provider Systems(I/F with legacy Groupware, EP, ECM, ERP, NMS, BI, EIS etc)
P21
Biz App & Collaboration Platform
Solution & Implementation exampleSolution & Implementation example Function & Spec.Function & Spec.
Integration with LDAP, Active
Directory for address synchronize
Groupware Integration
• Messaging/ Schedule/
Project/Evnet/Enterprise
• ToDo/Common Folder/Expense
Support various interface protocol
for integration with enterprise
legacy business application
Integration with Legacy DW, BI, EIS,
ERP, Groupware Systems
E-mail, IM, Blog, SNS, Address
book Unified Message Service
Tea platform enables easy interoperation with groupware and mobile access to business system.
Tea platform supports APP configuration according to various Biz models.
P22
Political party, Union and organizationOrganization management system using Tea platform reflects activation method of organization activity through solutions for supporting interactive communication among constituent members and various organization activities
Business Challenge Our approach & Solutions
Approach
• Support all devices and messaging channels
available by organization members
• Utilize existing channels such as E-mail,
instant messenger and SNS used by
members
• Epoch-making improvement of participation
rate of users through Direct Push
• Support management of vertical/horizontal
authority based on nation/region/small
group of existing organization
Reference / Partners
Reference
• Planning with major politic party’s organization communication tool
• Nationwide teacher’s Labor Union communication tool
Difficulty of organization managing
• Traditional face-to-face organization communication is gradually reduced
• Diversification of network opportunities with the increase in Internet/SNS/Mobile causes continuous weakening of internal cohesion of traditional organization
• There have been attempted to electrify meeting or vote for decision making, but remarkable cases are insufficient
• All on-line communications and electrification also require spontaneous website visitation of users
• Although Push messaging service such as SMS/MMS is a powerful tool, much maintenance cost is required
• SMS/MMS is convenient and supported by all mobile devices, but there is limitation in continuity and reutilization of interactive communication
• On-line contribution and donation and the like are diversified, but various preparations and systems are required
Business Model
• Platform Delivery
• Service Providing with Revenue Share
Partners
• Online survey and interview service corporation
Target Industry : Mobile Tele Carrier, Portal Service Operator, Messaging Service Provider, Device Manufacturer
Solution
• Unified Messaging Solution
• Micropayment /Survey/Community
Chest/Poll/Conference Solution
• Electric Bible & document view solution
P23
Political party, Union and organizationSolution & Implementation exampleSolution & Implementation example
Party/Religion/Union
Survey, Interactive poll, Interview, Community chest thru micropayment
Interactive Communication
Organization’s schedule, Event, Education with direct push
Micro Blog, external service link (Linkedin, Twitter, Faceboox)
Unified Messaging between members thru E-mail, IM, SNS,RSS, Address bookTea server Farm
P24
Hospital & Medicare SolutionTea is being developed as communication and information collation tool with consumers going to hospital repetitively and regularly and patients in hospital. This also provides hospital with new information-oriented opportunity
Business Challenge
Competition
• Necessary to provide differentiated services to cope with severe competitive environments caused by an increase in large medical corporations
• Case of small and medium medical services, profitability is reduced by severe competition and customer management is very important
Our approach & Solutions
Approach
• Reduction of time and cost of customers to be treated by displaying medical treatment reservation/notification/ notification of the day/status of waiting customers
• Provide high level and additional service to VIP and patients paying much medical expenses
• Support unified messaging service, multimedia, medical contents, various bills and medical record collation, E-commerce
• Provide customized service for disease-related medical treatment, disease management, prevention and health-related contents
Reference / Partners
Reference
• Progressing integrity total solution for complex hospital in Korea
• Progressing mobile EMR thru Tablet
Less connectivity, less service
• Difficult to ensure communication channels with customers using repetitive medical service and patients in hospital
• Time and cost are unnecessarily required for reservation/waiting for medical treatment, medication and the like
• Difficulty exists in issue, management, discard of various paper media required for medical records/receipts/reservation
• It is difficult to provide reliable medical information related to disease and medication (dependent on external portal sites and the like)
Business Model
• Platform Delivery
• Service Providing with SaaS
Partners
• EMR/PHR solution provider• EDMS for paperless• Commerce/Contents supplier
Target Industry : Mobile Tele Carrier, Portal Service Operator, Messaging Service Provider, Device Manufacturer
Solution• Unified Messaging Solution
• Tablet base EMR solution
• Mobile electric bill and collection
• Electric tax invoice
P25
Hospital & Medicare SolutionSolution & Implementation exampleSolution & Implementation example
Health care relate InformationNotify the reservation scheduleSimple communication with medical centerLookup and reference of diseases
Hospital & Medicare Solution
Doctor
Nurse
inpatient
outpatientCustomer
Reservation/medical treatment/test result managementmedical treatment/administrationnotificationMedical team management NotificationInformation Inquiry
Medical Schedule ManagementBusiness ManagementInformation InquiryNotification
Medical Schedule ManagementBusiness ManagementMedical examination ManagementInformation InquiryNotification
EMR
Hospital
PHR
P26
Mobile solutions for local governmentUnified mobile service is prepared to improve the quality and participation of administration service for minor residents/citizens through various mobile services for providing various pieces of life/education/culture/ administration information of local self-government or organization
Business Challenge
Lack of total solution
• Limited mobile service available only by
website or specific terminals is being
provided
• Individual planning/attempt of specific
body/post has limitation in mutual synergy
and comprehensive experience
• It is necessary to provide services regarding
life/production/consumption/leisure, but
experience is insufficient
Our approach & Solutions
Approach
• Ensuring of usual information/conversation distribution channels between Local self-government and residents
• Approach to kindergartens/schools/various public educational facilities
• Planning and approach to lifestyle service regarding administration/lift/traffic/tax
• Provision of various pieces of information associated with geographical information for external visitation/tourist
• Consideration of connection between the central government and other local self-governments
Reference / Partners
Reference
• 400 thousand small & medium local government in Korea
• Progressing one million local province government in Korea
Limitation of information access
• Relative difficulty exists in access to the
newest IT devices/culture as well as
information-related property and infra
• Existing information/messaging channel such
as Email and Web are insufficient for
overcoming the above limitation
Business Model
• Platform Delivery
• Integration with legacy messaging service
• Service Providing with SaaS
Partners
• Online ticket/reservation solution co.• Civil affair handling IT service provider• Web agency for local government
Target Industry : Local Government, Government
Solution
• Mobile parental service for school
• Mobile electric bill and collection
• Electric tax invoice
• E-Tour & Mobile Ticketing service
P27
Mobile solutions for local governmentSolution & Implementation exampleSolution & Implementation example
Direct chatting/Push notice to parents, Interactive communication channel
Kindergarten/Elementary School.Meddle &High School.Various Social Education Center
Local & Country wide Corporations.SMB & Self employed.Taxpayer
Civil complaints.Suppliers.Equality for Handicapped.
Country & Worldwide visitors.Marketplace & Tour Office.
Procurement, Bid information, tax, penalty and other relate issue
File a civil complaint thru Web-Mobile, Progress info & response, Satisfaction & survey or response
Tour & Culture Information delivery, Reservation of lodge or stay. Ticket and Coupon for marketing
Unified Government Information Center
Education Messaging
Platform
Civil Complaint
Settlement
Electric Tax Invoice
& e-Bill
E-Tour &
Mobile Ticketing
Legacy Government
Web-Phone Channel
Very high reach to civil, Interactive communication, Direct communication channel, Efficiency of administrative
Offline Civil Service
Consultation Center
Offline’s react of Each relate
Department of local Government
Low reach chance to civil, One-way & silo communications, High cost & budget for management
UMS as a public service• Direct push message to
citizen• Interactive message
serviceDirect Push for public event/alert /notice for citizen • Administrative message
delivery and real time notification
• Survey panel management for interview & live poll
Receiving Public Utility charge, Tax and Penalty charge• Utility billing & local tax
invoice delivery• Receive taxes & various
penalty chargeNotify, memo and alert messaging relate on Education service• Regular push notify for
parent• Report delivery the
academic achievement