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TCS COMPANY profile

Tata Consultancy Services started in 1968. Mr.F.C Kohli who is presently the Deputy Chairman was

entrusted with the job of steering TCS. The early days marked TCS resonsibility in managing the punch

card operations of Tisco. The company, which was into management consultancy from day one, soon

felt the need to provide solutions to its clients as well.TCS was the first Indian company to make forays

into the US market with clients ranging from IBM, American Express, Sega etc. TCS is presently the top

software services firm in Asia.

During the Y2K buildup, TCS had setup a Y2Kfactory in Chennai as a short-term strategy. Now, with E-

business being the buzzword, the factory is developing solutions for the dotcom industries. Today,

about 90 percent of TCS' revenue comes from consulting, while the rest from products. TCS has great

training facilities. In addition to training around 5 percent of the revenue is spent upon its R&D centres

like the Tata Research Design and Development Centre at Pune, along with a host of other centres at

Mumbai and Hyderabad.

It benchmarked its quality standing, invested heavily in software engineering practices and built

intellectual property-in terms of patents,code and branded products. At the same time, it expanded its

relationships with technology partners and organisations, increased linkages with academic

institutions and incubated technologies and ideas of people within TCS and outside. TCS has

already patented 12 E-Commerce solution product packages and has filed six more applications for

patent licences.

Over $25 million were spent on enhancing hardware and software infrastructure. The company now

has 72 offices worldwide. As many as seven centres were assessed at SEI CMM Level 5 last year(3.4

mistakes in a million oppurtunities).These include Chennai, Mumbai, Bangalore, Calcutta, Hyderabad

and Lucknow.Several business and R&D relationship with global firms like IBM, General Electric,

Unigraphics Solutions have been made.

The present CEO of the company is Mr.S.Ramadorai. The companies strength is about 14,000.

Company Profile

Not Your Typical Greensboro, NC, IT Firm

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The engineers, technicians and staff at TCS aren't just experienced and capable. We care about your success, and we believe that a solid computing infrastructure can elevate your bottom line and give you a competitive advantage in

your industry. It's the difference between just getting the job done and taking the time to care about your business that makes us a leader in the application of Microsoft product solutions-based IT.

As a total computer solutions firm, we design, provide, and build end-to-end Internet and intranet infrastructures that

support business critical applications. We are also a next-generation IT consulting firm, focused exclusively on computer technology systems and infrastructure.

Discover the TCS value:

1. We apply technology within financial constraints

TCS deploys its teams in a cost-effective manner. We consider technology solutions appropriate to your specific business environment and based on your processes. Our consultants possess a deep understanding of and first-

hand experience in technology applications for business ... even in the most complex environments. They can work

knowledgeably and efficiently to bring those solutions to bear on your business' needs.And we don't just save you

money on the front end. TCS works with established and emerging businesses to make sure your technology investments are working hard for you over the life of your business.

2. We have experience in advanced and complex technology projects

Choose an IT firm that can grow with you. With years of experience in advanced and complex technology projects,

TCS can meet your IT needs over the long-term as your company adds hardware, software and network demands.

From network architecture strategy to design and implementation, TCS delivers expertise and excellence. That's why

we've become the go-to IT support firm for small to mid-sized businesses across the Triad. 3. We provide nimble multivendor solutions to keep your security and software up-to-date

TCS stays ahead of today's rapid changes in computer industry standards and protocols for you, implementing those changes quickly and efficiently. We have vast experience in technologies from Microsoft, Novell, UNIX, Symantec,

Citrix, Sonic WALL, and Cisco. Because we understand how these different technologies talk to one another, we can design and deploy the best combinations, optimized for your business requirements. This knowledge-based

consulting model comes with personal attention and advanced credentials in all relevant areas of expertise.

Experience certainty.

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True certainty of success comes from working with a partner you trust to

provide the insight, support and expertise that will propel your business forward. Experiencing certainty with TCS means you can count on results,

partnership and leadership.

When you work with us, your long-term success is our motivation. This is why we can offer you the ability to meet every challenge and the agility to capitalize

on every opportunity. That’s the power of certainty. And it is our promise to every client.

Experience.... Results | Partnership | Leadership

Experience results.

Proven dependability

Being reliably “on time and on budget” has always been a hallmark of our engagements. For us, budget

numbers and timelines aren’t moving targets; they are a rock-solid foundation for business planning and

decision making. We help you set the right goals from the outset and then pre-plan, ramp up and adapt as

necessary to meet your time-to-market deadlines and budgetary requirements.

Maximizing your investment

You need to make the most of your IT and business investments. Our uncompromising devotion to rigorous,

world-class processes and standards ensures that the solutions we develop minimize the time to value for

your investment. We introduce predictability, standardization and governance into your processes, giving

you the confidence to not just run your business, but to transform it.

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Customized solutions that deliver

By complementing our comprehensive service offerings with expert consultation, we optimize your systems

and enable your organization to respond more quickly to market changes. Our customized solutions provide

better visibility and control across all areas of your business so you can operate more efficiently, improve

profit margins, reduce risk and achieve longterm success—no matter what the market has in store.

To Top

Experience partnership.

Collaboration that works

We believe that the best solutions come from collaborative relationships with our clients. As your global

consultant, we will work closely with you to understand your unique business transformation goals, design

best-in-class solutions and devise the most efficient plan for implementing your strategy across the

organization. And because we work in an open and transparent way, you are always in control of your

business, timelines and costs.

A dedicated approach

Your needs are our priority and, whatever your concerns, you can be certain they will be addressed. We

work with you through the entire engagement life cycle, from negotiation to customized solution design to

delivery, maintaining open lines of communications at all times. And not only do we make our top people

available, we leverage our close partnerships with industrial, academic and technology leaders around the

world to bring you industry-leading solutions.

A relationship that scales

Our global footprint allows us to work as an extension to your business, providing the scale and flexibility

you need to adapt in a changing environment. With over 200,000 associates from over 90 nationalities,

operating in more than 40 countries, we can ramp up or ramp down resources quickly to meet your needs.

Experience leadership.

The know-how you need

We have the processes and expertise to solve your business’s most complex problems, help you reduce risk

and gain competitive advantage. We consistently leverage our Innovation Labs, Centers of Excellence and

collaborative teams of experts—including researchers, engineers, consultants and business partners—to

create innovative solutions that give your business an edge.

Global expertise, applied locally

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Our methodologies have been proven across markets around the globe. No matter where your business

takes you, our consultants have firsthand experience and a keen understanding of your industry’s local and

international dynamics, so we can help you think ahead and gain competitive advantage as you expand your

business around the world.

Solutions for the long-term

We take a long-term view and ensure that any solution we put in place today will efficiently meet your needs

while providing the extensibility to carry your business into the future. We draw from our years of

experience developing business and IT strategies and solutions to help you implement the agile, integrated

systems and processes that will help your business run leaner and smarter as it continues to grow.

TCS launches five point plan for effective e-

Governance in India Holistic vision needed to leverage technology and boost efficiency in government

New Delhi, June 9, 2008: In a White Paper released today, Tata Consultancy Services, the leading IT

services, business solutions and outsourcing firm, has identified opportunities for improvement in e-

Governance in India and provided recommendations to help the Indian government drive forward a program

for comprehensive and effective e-Governance in the country.

The White Paper is an attempt by TCS to use its experience in e-Governance projects to define a road-map

for India and highlight current impediments like a silo-based approach that is limiting the benefits of

technology use.

The paper also highlights India’s low position in global e-Governance rankings, and the need to catalyse

policy decisions to improve e-Governance in India. India’s per capita public sector IT spend is $1.29,

compared to $199 in New Zealand and $153 in Singapore, for instance.

On the back of the findings, TCS has come up with a five point plan towards building an ideal e-Governance

framework in India:

1. A nationwide mandate to allocate a fixed percentage (~3%) of the annual budget for e-Governance

projects

2. The need to adopt an integrated and holistic approach focused on services

3. National level oversight of any e-Governance programme and thereby move from individualized e-

Governance to institutionalized e-Governance

4. A Fixed Tenure concept where key government executives are appointed for the entire term of any e-

Governance initiative

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5. A government standing committee to oversee national eGovernance programs

S. Ramadorai , CEO and MD said: “If implemented properly, e-Governance can be an asset for the un-

served and under-served areas in India and drive new efficiency gains nationwide. While Indian IT is the

envy of the world and is associated with some of the most advanced and complex IT projects globally, India

has not fully leveraged its potential of IT and the expertise of Indian IT industry.”

Mr Ramadorai added: “According to the WEF Global Information Technology Report, India ranks 44 out of

122 countries analysed and ahead of us are countries like Barbados, Latvia, Tunisia, Thailand and the Slovak

Republic. Therefore,

there is tremendous potential for e-Governance to benefit citizens exponentially and maximize return on

government investments.

“TCS has created a successful track record by implementing mission-mode e-Governance projects like the

landmark MCA 21 programme. It is due to the digitization and total electronic filing system in MCA 21 that

the Ministry of Corporate Affairs has been able to handle such increase in volumes of registration of new

companies as well as filing of annual returns seamlessly in the last two years, said Tanmoy Chakrabarty,

Vice President and Head, Global Government Industry Solutions Unit.”

The newly constituted Government business unit in TCS will focus on city, state and national programmes to

help governments become more efficient, drive down costs and increase transparency.

TCS, the largest Indian public sector service provider, according to leading technology analyst firms, is

redefining Indian e-Governance by helping government departments to think about IT in terms of outcomes

rather than technology as an input. TCS also recommends that projects are executed as PPPs (public-

private-partnerships) as well as competitively bidding for all projects and the use of build-own-operate

transfer models for e-Governance projects.

In the White Paper, TCS cites landmark Indian e-Governance projects including:

Project Akshaya: A technology dissemination project in Kerala providing IT access to the entire state by

setting up IT centres within 2-3 kilometres of every household.

APOnline: The digital gateway providing multiple services for citizens in Andhra Pradesh, anytime

anywhere. The self-sustaining delivery model has generated employment for over 2,000 people, with over

1,300 kiosks in operation. Benefits include greater transparency, convenience, accountability, lower costs

and responsiveness. It has also delivered an improved image for the government with major cost savings.

e-Choupal: Information centres with connectivity linking farmers to global markets. This initiative is one

of the largest IT based programmes in rural India and has transformed Indian farmers into progressive

knowledge-seeking net-citizens.

View presentation made at the press conference

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Download Whitepaper

About Tata Consultancy Services

Tata Consultancy Services is an IT services, business solutions and outsourcing organization that delivers

real results to global businesses, ensuring a level of certainty no other firm can match. TCS offers a

consulting-led, integrated portfolio of IT and IT-enabled services delivered through its unique Global

Network Delivery Model, recognized as the benchmark of excellence in software development. A part of the

Tata Group, India’s largest industrial conglomerate, TCS has over 111,000 of the world's best trained IT

consultants in 50 countries. The company generated consolidated revenues of US $5.7 billion for fiscal year

ended 31 March 2008 and is listed on the National Stock Exchange and Bombay Stock Exchange in India.

For more information, visit us at www.tcs.com

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The TCS Advantage

True certainty of success comes from working with a partner you trust to

provide the insight, support and expertise that will propel your business

forward. Experience the TCS advantage.

Customer-Centric Engagement Model

Our deep-set commitment to our customers defines how we do business, and our years of experience

working across industries underpin the vast array of services we offer. We build our teams around your

domain and technology requirements, offering specialized services and solutions that meet the distinct

needs of your business. Learn more about Customer-centric Engagement Model.

Global Network Delivery Model (GNDM™)

Our unique global engagement model allows you to choose the sourcing strategy best suited to your

business needs. We take a follow-the-sun approach, meaning that no matter where your business is located,

we help you keep it running 24/7, while providing a seamless experience across all operations. Learn more

about Global Network Delivery Model (GNDM™).

Full Services Portfolio

Our full services portfolio combines traditional IT and Remote Infrastructure services with knowledge-based

services such as Consulting and Business Process Outsourcing. This enables us to provide integrated

solutions that help you recognize value quickly by reducing costs and improving business agility. Learn more

about our Full Services Portfolio.

Innovation Labs And Co-Innovation Network (COIN™)

We help you achieve and maintain a competitive advantage through our TCS Innovation Labs and Co-

innovation Network. We offer research-based solutions in advanced technologies that help support your

business objectives. Learn more about our Innovation Labs and Co-innovation Network (COIN™).

Corporate Facts

Who We Are: Tata Consultancy Services is an IT services, business solutions and outsourcing organization

that delivers real results to global businesses, ensuring a level of certainty that no other firm can match.

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What We Offer: TCS offers a consulting-led integrated portfolio of IT and IT-enabled services delivered

through its unique Global Network Delivery Model™ (GNDM™), recognized as the benchmark of excellence in

software development.

Lineage: TCS is part of the Tata group, one of India’s largest industrial conglomerates and most respected

brands.

Workforce: TCS has over 238,583 of the world’s best-trained IT consultants in 42 countries.

Financial Information: Revenue of $10.17 billion (fiscal year ending March 31, 2012). For detailed

financial information including annual reports and quarterly statements, visit ourInvestor pages.

Stock Symbols

National Stock Exchange of India

Bombay Stock Exchange in India

Quality Framework: We are the world’s first organization to achieve an enterprise-wide Maturity Level 5

on CMMI® and P-CMM® based on SCAMPISM, the most rigorous assessment methodology.

TCS Integrated Quality Management System (iQMS) integrates processes, people and technology

maturity through various established frameworks and practices, including IEEE, ISO 9001: 2000, CMMi, SW-

CMM, P-CMM and Six-Sigma.

Board of Directors: TCS has 12 non-executive and two executive board members.

Leadership Team:

N Chandrasekaran, Chief Executive Officer and Managing Director

S Mahalingam, Chief Financial Officer and Executive Director

The TCS Advantage: Features like TCS’ GNDM™, Customer-centric Engagement Model, Full Services

Portfolio, and Innovation Labs and Co-innovation Network (COIN™) set us apart. Read more about the TCS

advantage here.

Alliances: TCS has a strong network of strategic and solution partners with a joint objective of helping its

customers become high-performance businesses by maximizing the value of their technology

investments. Visit TCS’ Global Alliances.

Heritage and Values

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Established in 1968, Tata Consultancy Services has grown to its current position as the largest IT services

firm in Asia on the basis of its outstanding service record, collaborative partnerships, innovation and

corporate responsibility.

We are proud of our heritage as part of the Tata Group, which founded by Jamsetji Tata in 1868 is one of

India’s most respected institutions today.

Our mission reflects the Tata Group's longstanding commitment to providing excellence:

To help customers achieve their business objectives by providing innovative, best-in-class

consulting, IT solutions and services.

To make it a joy for all stakeholders to work with us.

Our values: Leading change, Integrity, Respect for the individual, Excellence, Learning and sharing.

Our ability to deliver high-quality services and solutions is unmatched. We are the world’s first organization

to achieve an enterprise-wide Maturity Level 5 on both CMMI® and P-CMM®, using SCAMPISM, the most

rigorous assessment methodology. Additionally, TCS’ Integrated Quality Management System (iQMS)

integrates process, people and technology maturity through various established frameworks and practices

including IEEE, ISO 9001:2008, CMMI®, P-CMM® , ISO 27001, ISO 20000, ISO 14001, OHSAS 18001 and

Six Sigma.

Corporate Sustainability

TCS embodies the Tata group’s philosophy of building strong sustainable businesses that are firmly rooted in

the community and demonstrate care for the environment. The elements that make for strong corporate

sustainability at TCS include the following:

A fair, transparent and value-driven corporate governance

A strong strategy for longer-term business growth

Best-in-class HR processes

Initiatives for community betterment

Our stewardship of the environment

Read more about all this in the Corporate Sustainability Reports that we have been publishing every year

since FY2007:

TCS Corporate Sustainability Report 2011-12 (PDF 3.67 MB)

TCS Corporate Sustainability Report 2010-11 (PDF 4.69 MB)

TCS Corporate Sustainability Report 2009-2010 (PDF 2.38 MB)

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TCS Corporate Sustainability Report 2008-2009 (PDF 3.66 MB)

TCS Corporate Sustainability Report 2007-2008 (PDF 3.78 MB)

TCS Corporate Sustainability Report 2006-2007 (PDF 4.44 MB)